Multitech MultiConnect rCell 100 User Manual

MultiConnect
Series Router User Guide

®

rCell 100

MULTICONNECT®RCELL 100 SERIES ROUTER USER GUIDE

MultiConnect®rCell 100 Series Router User Guide

Model: MTR-G3

Part Number: S000565 Version: 1.0.1

Copyright

This publication may not be reproduced, in whole or in part, without the specific and express prior written permission signed by an executive officer of
Multi-Tech Systems, Inc. All rights reserved. Copyright © 2013 by Multi-Tech Systems, Inc.

Multi-Tech Systems, Inc. makes no representations or warranties, whether express, implied or by estoppels, with respect to the content, information,
material and recommendations herein and specifically disclaims any implied warranties of merchantability, fitness for any particular purpose and non­infringement.

Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of
Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.

Legal Notices

The Multi-Tech products are not designed, manufactured or intended for use, and should not be used, or sold or re-sold for use, in connection with
applications requiring fail-safe performance or in applications where the failure of the products would reasonably be expected to result in personal injury or
death, significant property damage, or serious physical or environmental damage. Examples of such use include life support machines or other life
preserving medical devices or systems, air traffic control or aircraft navigation or communications systems, control equipment for nuclear facilities, or
missile, nuclear, biological or chemical weapons or other military applications (“Restricted Applications”). Use of the products in such Restricted
Applications is at the user’s sole risk and liability.

MULTI-TECH DOES NOT WARRANT THAT THE TRANSMISSION OF DATA BY A PRODUCT OVER A CELLULAR COMMUNICATIONS NETWORK WILL BE
UNINTERRUPTED, TIMELY, SECURE OR ERROR FREE, NOR DOES MULTI-TECH WARRANT ANY CONNECTION OR ACCESSIBILITY TO ANY CELLULAR
COMMUNICATIONS NETWORK. MULTI-TECH WILL HAVE NO LIABILITY FOR ANY LOSSES, DAMAGES, OBLIGATIONS, PENALTIES, DEFICIENCIES, LIABILITIES,
COSTS OR EXPENSES (INCLUDING WITHOUT LIMITATION REASONABLE ATTORNEYS FEES) RELATED TO TEMPORARY INABILITY TO ACCESS A CELLULAR
COMMUNICATIONS NETWORK USING THE PRODUCTS.

Contacting Multi-Tech

Knowledge Base

The Knowledge Base provides immediate access to support information and resolutions for all Multi-Tech products. Visit http://www.multitech.com/kb.go.

Support Portal

To create an account and submit a support case directly to our technical support team, visit: https://support.multitech.com.

Support

Business Hours: M-F, 9am to 5pm CT

Country By Email By Phone

Europe, Middle East, Africa: [e-mail] +(44) 118 959 7774

U.S., Canada, all others: [e-mail] [phone] or [phone]

Warranty

To read the warranty statement for your product, visit www.multitech.com/warranty.go. For other warranty options, visit www.multitech.com/es.go.

World Headquarters

Multi-Tech Systems, Inc.

2205 Woodale Drive, Mounds View, MN 55112

Phone: [phone] or 763.785.3500

Fax [phone]

2 MultiConnect®rCell 100 Series Router User Guide

CONTENTS

Contents

Product Overview .................................................................................................................................................... 5

About MultiConnect rCell 100 Series Router................................................................................................................ 5

Documentation ........................................................................................................................................................... 5

Descriptions of LEDs...................................................................................................................................................... 5

Side Panels .................................................................................................................................................................... 6

Ethernet LED Descriptions ........................................................................................................................................... 7

Specifications ................................................................................................................................................................ 7

Dimensions.................................................................................................................................................................... 9

Power Draw .................................................................................................................................................................. 9

RF Specifications ......................................................................................................................................................... 10

Safety Warnings..................................................................................................................................................... 11

Lithium Battery ........................................................................................................................................................... 11

Ethernet Ports ............................................................................................................................................................. 11

Radio Frequency (RF) Safety ....................................................................................................................................... 11

Interference with Pacemakers and Other Medical Devices ...................................................................................... 11

Potential interference ............................................................................................................................................... 11

Precautions for pacemaker wearers ........................................................................................................................ 12

Antenna - wireless products only ............................................................................................................................... 12

Cellular Information............................................................................................................................................... 13

Antenna System Cellular Devices................................................................................................................................ 13

PTCRB Antenna Requirements ................................................................................................................................. 13

GSM Antenna Information.......................................................................................................................................... 13

GSM Authorized Antennas........................................................................................................................................ 13

GSM Antenna Requirements/Specifications ............................................................................................................ 13

Installing and Using the Router .............................................................................................................................. 14

Installing the Router.................................................................................................................................................... 14

Mounting the Device................................................................................................................................................... 14

Activating the Account for Wireless Devices ............................................................................................................. 14

Installing the SIM Card ............................................................................................................................................... 15

Setting up Wi-Fi and GPS ........................................................................................................................................... 15

Resetting the Device ................................................................................................................................................... 15

Resetting the Device to Factory Defaults .................................................................................................................. 16

Regulatory Information.......................................................................................................................................... 17

47 CFR Part 15 Regulation Class B Devices ................................................................................................................. 17

Canadian Limitations................................................................................................................................................... 17

Industry Canada Class B Notice................................................................................................................................... 19

EMC, Safety and R&TTE Directive Compliance ........................................................................................................... 19

MultiConnect®rCell 100 Series Router User Guide 3

CONTENTS

Restriction of the Use of Hazardous Substances (RoHS) ............................................................................................ 21

REACH Statement ....................................................................................................................................................... 22

Registration of Substances........................................................................................................................................ 22

Substances of Very High Concern (SVHC) ................................................................................................................ 22

Waste Electrical and Electronic Equipment Statement .............................................................................................. 22

WEEE Directive.......................................................................................................................................................... 22

Instructions for Disposal of WEEE by Users in the European Union ........................................................................ 22

Information on HS/TS Substances According to Chinese Standards ......................................................................... 23

Information on HS/TS Substances According to Chinese Standards (in Chinese) ...................................................... 24

4 MultiConnect®rCell 100 Series Router User Guide

PRODUCT OVERVIEW

Product Overview

About MultiConnect rCell 100 Series Router

This guide describes the MultiConnect rCell 100 Series router. The rCell family of routers is carrier approved and
ready-to-deploy. You can use your device to provide secure data communication between many types of devices
that use legacy as well as the latest communication technologies. Some device models support Bluetooth and Wi-Fi
communication to devices with these technologies. Also some device models support GPS. The router has an
integrated cellular modem and includes 10/100BaseT Ethernet and RS-232 serial connectivity. An image of the
device follows:

Documentation

The following table describes additional documentation for your device. The documentation is available on the
Multi-Tech Installation Resources website at www.multitech.com/setup/product.go.

Document Description

User Guide This document. Provides an overview, safety and regulatory

information, schematics and general device information.

AT Commands You can configure the device using the GPRS AT Commands. These

commands are documented in the Reference Guide part number
S000545.

Descriptions of LEDs

The top panel contains the following LEDs:

■ Power and Status LEDs—The Power LED indicates that DC power is present and the Status LED blinks when

the unit is functioning normally.

MultiConnect®rCell 100 Series Router User Guide 5

PRODUCT OVERVIEW

■ Wi-Fi—Indicates if the device is serving as a Wi-Fi access point or acting as a Wi-Fi client. Not all models

support Wi-Fi.

■ Modem LEDs—Two modem LEDs indicate carrier detection and link status.

■ Signal LEDs—Three signal LEDs display the signal strength level of the wireless connection.

■ Ethernet LEDs—These LEDs are not on the top panel. See the section Ethernet LED Descriptions for

descriptions of these LEDs.

LED Indicators

POWER Indicates presence of DC power when lit.

STATUS The LED is a solid light when the device is booting up, saving the configuration, restarting,

or updating the firmware. When the Status LED begins to blink, the router is ready for use.

WiFi

CD Carrier Detect. When lit, indicates data connection has been established.

LS Link Status.

SIGNAL Signal strength for cellular.

Infrastructure mode

■ The WiFi LED is lit when WiFi AP mode is enabled, unlit when disabled.

■ The LED flashes rapidly to indicate traffic.

Client mode:

■ The WiFi LED is lit when WiFi client mode is enabled.

■ The WiFi LED blinks slowly when associated with an Access Point.

■ The WiFi LED flashes rapidly to indicate traffic.

OFF—There is no power to the cellular radio.

Continuously Lit—Powered and connected, but not transmitting or receiving.

Slow Blink (-0.2Hz) —Powered and searching for a connection.

Faster Blink (-3Hz)—Transmitting or receiving.

ALL OFF—Unit is off, not registered on network, or extremely weak signal (0 < = RSSI <

6).

1 Bar “ON”—Very weak signal (7 < = RSSI <14).

1 Bar and 2 Bar “ON”—Weak signal (15 < = RSSI <23).

1 Bar, 2 Bar, and 3 Bar “ON”—Good signal (24 <= RSSI > = 31).

Side Panels

The device has connectors on either side. The figure that follows shows the side which has a SIM card holder, as
well as Wi-Fi, Auxiliary, GPS and cellular antenna connectors. It also has a reset button. Depending on the model of
your device, the following items may or may not appear:

■ Aux connector

■ GPS connector

6 MultiConnect®rCell 100 Series Router User Guide

PRODUCT OVERVIEW

■ Wi-Fi connector

■ SIM card slot. The side panel of the device follows:

The figure that follows shows the other side of the device, with its RS-232 connector, Ethernet jack, and power
connector.

Ethernet LED Descriptions

Two Ethernet LEDs are physically on the RJ-45 connector(s). The table that follows describes these LEDs.

Ethernet Link Right LED on Ethernet connector. Blinks when there is transmit and

receive activity on the Ethernet link. It shows a steady light when
there is a valid Ethernet connection.

Ethernet Speed Left LED on Ethernet connector. Lit when the Ethernet is linked at 100

Mbps. If it is not lit, the Ethernet is linked at 10 Mbps.

Specifications

MTR-G3

Category Description

General

Performance

Frequency
Bands

Speed

GPRS Class 10

Quad Band 850/900/1800/1900 MHz

Packet Data Up to 85.6 Kbps, coding schemes CS1 to CS4

MultiConnect®rCell 100 Series Router User Guide 7

PRODUCT OVERVIEW

Category Description

SMS

SMS

Point-to-Point Messaging

Mobile-Terminated SMS

Mobile-Originated SMS

Connectors

Cellular Female SMA connectors for cellular

WiFi Reverse polarity male SMA connector for Wi-Fi

SIM Holder Standard 1.8 and 3 V SIM receptacle

GPS Female SMA connector

Power Requirements

Voltage 7 V to 32 V DC

Physical Description

Dimensions Dimensions are shown in the section “Dimensions” that follows.

Weight 8.2 ounces or 230 grams

Environment

Operating -40° C to +85° C
Temperature

Humidity Relative humidity 15% to 93% non-condensing

Certifications, Compliance, Warranty

EMC
Compliance

EN55022 Class B

EN55024

Safety
Compliance

UL 60950-1

IEC 60950-1

Network GCF
Compliance

Warranty Two years

*UL Listed @ 40° C, limited by power supply. UL Certification does not apply or extend to an ambient above 40° C
and has not been evaluated by UL for ambient greater than 40° C.

UL has evaluated this device for use in ordinary locations only. Installation in a vehicle or other outdoor locations
has not been evaluated by UL. UL Certification does not apply or extend to use in vehicles or outdoor applications
or in ambient above 40° C.

Note: The radio’s performance may be affected at the temperature extremes. This is considered normal. There is
no single cause for this function. Rather, it is the result of an interaction of several factors, such as the ambient
temperature, the operating mode and the transmit power.

8 MultiConnect®rCell 100 Series Router User Guide