Multitech MultiConnect MicroCell MTCM-LAT3, MultiConnect MicroCell MTCM-LSP3 User Manual

MultiConnect
MTCM-LAT3 and -LSP3 User Guide
®
MicroCell
MULTICONNECT MICROCELL USER GUIDE
MultiConnect MicroCell User Guide
Model: MTCM-LAT3 and MTCM-LSP3
Part Number: S000695 1.2
Copyright
This publication may not be reproduced, in whole or in part, without the specific and express prior written permission signed by an executive officer of Multi-Tech Systems, Inc. All rights reserved. Copyright © 2018 by Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representations or warranties, whether express, implied or by estoppels, with respect to the content, information, material and recommendations herein and specifically disclaims any implied warranties of merchantability, fitness for any particular purpose and non­infringement.
Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.
Trademarks
MultiTech®, the Multi Tech logo, and MultiConnect are registered trademarks of Multi-Tech Systems, Inc. All other brand and product names are trademarks or registered trademarks of their respective companies.
Legal Notices
The MultiTech products are not designed, manufactured or intended for use, and should not be used, or sold or re-sold for use, in connection with applications requiring fail-safe performance or in applications where the failure of the products would reasonably be expected to result in personal injury or death, significant property damage, or serious physical or environmental damage. Examples of such use include life support machines or other life preserving medical devices or systems, air traffic control or aircraft navigation or communications systems, control equipment for nuclear facilities, or missile, nuclear, biological or chemical weapons or other military applications (“Restricted Applications”). Use of the products in such Restricted Applications is at the user’s sole risk and liability.
MULTITECH DOES NOT WARRANT THAT THE TRANSMISSION OF DATA BY A PRODUCT OVER A CELLULAR COMMUNICATIONS NETWORK WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR FREE, NOR DOES MULTITECH WARRANT ANY CONNECTION OR ACCESSIBILITY TO ANY CELLULAR COMMUNICATIONS NETWORK. MULTITECH WILL HAVE NO LIABILITY FOR ANY LOSSES, DAMAGES, OBLIGATIONS, PENALTIES, DEFICIENCIES, LIABILITIES, COSTS OR EXPENSES (INCLUDING WITHOUT LIMITATION REASONABLE ATTORNEYS FEES) RELATED TO TEMPORARY INABILITY TO ACCESS A CELLULAR COMMUNICATIONS NETWORK USING THE PRODUCTS.
The MultiTech products and the final application of the MultiTech products should be thoroughly tested to ensure the functionality of the MultiTech products as used in the final application. The designer, manufacturer and reseller has the sole responsibility of ensuring that any end user product into which the MultiTech product is integrated operates as intended and meets its requirements or the requirements of its direct or indirect customers. MultiTech has no responsibility whatsoever for the integration, configuration, testing, validation, verification, installation, upgrade, support or maintenance of such end user product, or for any liabilities, damages, costs or expenses associated therewith, except to the extent agreed upon in a signed written document. To the extent MultiTech provides any comments or suggested changes related to the application of its products, such comments or suggested changes is performed only as a courtesy and without any representation or warranty whatsoever.
Contacting MultiTech
Knowledge Base
The Knowledge Base provides immediate access to support information and resolutions for all MultiTech products. Visit http://www.multitech.com/kb.go.
Support Portal
To create an account and submit a support case directly to our technical support team, visit: https://support.multitech.com.
Support
Business Hours: M-F, 8am to 5pm CT
Country By Email By Phone
Europe, Middle East, Africa: support@multitech.co.uk +(44) 118 959 7774
U.S., Canada, all others: support@multitech.com (800) 972-2439 or (763) 717-5863
Warranty
To read the warranty statement for your product, visit www.multitech.com/warranty.go. For other warranty options, visit www.multitech.com/es.go.
World Headquarters
Multi-Tech Systems, Inc.
2205 Woodale Drive, Mounds View, MN 55112
Phone: (800) 328-9717 or (763) 785-3500
Fax (763) 785-9874
2 MultiConnect®MicroCell MTCM-LAT3 and -LSP3 User Guide
CONTENTS
Contents
Chapter 1 – Product Overview ................................................................................................................................. 5
About the MultiConnect MicroCell Modem ................................................................................................................. 5
Dimensions.................................................................................................................................................................... 6
LED Descriptions ........................................................................................................................................................... 7
MTCM-LAT3 Specifications ........................................................................................................................................... 8
MTCM-LSP3 Specifications.......................................................................................................................................... 10
Power Measurements................................................................................................................................................. 12
MTCM-LAT3 Power Draw.......................................................................................................................................... 12
MTCM-LSP3 Power Draw .......................................................................................................................................... 12
Chapter 2 – Safety Warnings.................................................................................................................................. 13
Radio Frequency (RF) Safety ....................................................................................................................................... 13
Interference with Pacemakers and Other Medical Devices ...................................................................................... 13
Potential interference ............................................................................................................................................... 13
Precautions for pacemaker wearers ........................................................................................................................ 13
Antenna....................................................................................................................................................................... 14
Chapter 3 – Installing and Using the Device ........................................................................................................... 15
Installing the Device .................................................................................................................................................... 15
Powering Down Your Device ...................................................................................................................................... 15
Installing a SIM Card ................................................................................................................................................... 15
Removing a SIM Card ................................................................................................................................................ 15
Mounting Device to Flat Surface................................................................................................................................. 15
Chapter 4 – Antenna and Activation Information................................................................................................... 17
Antenna....................................................................................................................................................................... 17
Antenna System Cellular Devices................................................................................................................................ 17
Cellular and LTE Antenna ........................................................................................................................................... 17
Antenna Specifications.............................................................................................................................................. 17
Device Phone Number ................................................................................................................................................ 18
Adding APN value ....................................................................................................................................................... 18
Sprint Activation and OMA-DM Commands (LSP3) .................................................................................................... 18
Chapter 5 – Configuring and Communicating with Your Device.............................................................................. 19
Before Using the Device.............................................................................................................................................. 19
Using Command Mode and Online Data Mode.......................................................................................................... 19
Verifying Signal Strength............................................................................................................................................. 19
Example .................................................................................................................................................................... 20
Checking Network Registration................................................................................................................................... 20
Sending and Receiving Data ........................................................................................................................................ 21
Connecting Device to TCP Server as TCP Client ........................................................................................................ 21
MultiConnect®MicroCell MTCM-LAT3 and -LSP3 User Guide 3
CONTENTS
Configuring Device as UDP Listener to Accept UDP Client Connections ................................................................. 22
Configuring Device as UDP Client to Connect to UDP Server ................................................................................... 23
Transferring FTP File to FTP Server ........................................................................................................................... 24
Downloading File from FTP Server............................................................................................................................ 25
Reading, Writing and Deleting Messages ................................................................................................................... 26
Sending Text Messages ............................................................................................................................................. 26
Reading Text Messages............................................................................................................................................. 27
Deleting Messages .................................................................................................................................................... 27
Chapter 6 – Regulatory Information....................................................................................................................... 29
Industry Canada Class B Notice................................................................................................................................... 29
47 CFR Part 15 Regulation Class B Devices ................................................................................................................. 29
FCC Interference Notice ............................................................................................................................................ 29
Restriction of the Use of Hazardous Substances (RoHS) ............................................................................................ 30
Information on HS/TS Substances According to Chinese Standards ......................................................................... 31
Information on HS/TS Substances According to Chinese Standards (in Chinese) ...................................................... 32
Chapter 7 – Connection Manager Overview ........................................................................................................... 33
Installing Connection Manager and Connecting a Device .......................................................................................... 33
Setting Up a Serial Device ........................................................................................................................................... 34
Troubleshooting .......................................................................................................................................................... 36
Serial COM port is not available in the Serial Modem Settings................................................................................ 36
Device is not detected ("No Device") ....................................................................................................................... 36
MultiConnect Cell USB Modem is not detected ....................................................................................................... 37
4 MultiConnect®MicroCell MTCM-LAT3 and -LSP3 User Guide
PRODUCT OVERVIEW
Chapter 1 – Product Overview
About the MultiConnect MicroCell Modem
MultiConnect MicroCell 100 Series MTCM CAT 1 cellular modems are ready-to-deploy, standalone LTE UE Category 1 modems that provide wireless communication. The MTCM-LAT3 is a compact communications platform that provides cellular capabilities for fixed and mobile applications. The device provides low-powered option specifically designed for IOT applications that collect smaller amounts of data or with less frequency.
MultiConnect®MicroCell MTCM-LAT3 and -LSP3 User Guide 5
PRODUCT OVERVIEW
Dimensions
6 MultiConnect®MicroCell MTCM-LAT3 and -LSP3 User Guide
LED Descriptions
The top panel contains the following LEDs:
Power LED—The Power LED indicates that DC power is present.
Link LED—The Link LED indicated that it is registered on the network.
Signal LEDs—Three signal LEDs can display the signal strength level of the wireless connection.
LED Indicators
POWER Indicates presence of DC power when lit.
PRODUCT OVERVIEW
LINK
SIGNAL These LEDs display the strength of the cellular signal.
Off : No power to unit.
On: Continuously lit Powered on.
Slow blink (-0.2Hz): Registered on network.
Note: The three PROGAMMABLE SIGNAL LEDs can be controlled as follows:
GPIO2: Controls the LED with a single bar above it.
GPIO3: Controls the LED with two bars above it.
GPIO4: Controls the LED with three bars above it.
For more information on using GPIO to control the LEDs, refer to the AT Command Guide.
MultiConnect®MicroCell MTCM-LAT3 and -LSP3 User Guide 7
PRODUCT OVERVIEW
MTCM-LAT3 Specifications
Category Description
General
Standards LTE 3GPP Release 9
HSPA+ 21/GPRS fallback
USB Interface is CDC-ACM compliant
TCP/IP Functions FTP, SMTP, SSL, TCP, UDP
Frequency Bands 4G: 700 (B12/B13)/850 (B5)/AWS 1700 (B4)/1900 (B2)
3G: 850 (B5)/1900 (B2)
Speed
Data Speed LTE: 10 Mbps downlink/5 Mbps uplink
HSPA+: 21 Mbps downlink/5.76 Mbps uplink
Interface
USB Interface USB 2.0 high speed 480 Mbps
Physical Description
Weight 0.4 oz. (10 g)
Dimensions Refer to mechanical drawing for dimensions.
Connectors
Antenna Connector 2 SMA connector for cellular
SIM 1.8V and 3V SIM holder for micro-SIM (3FF) card
Environment
Operating Temperature -40° C to +85° C
Storage Temperature -40° C to +85° C
Humidity 20%-90% RH, non-condensing
Power Requirements
Operating Voltage USB Model: 5 VDC
Category Description
SMS
SMS Point-to-Point messaging
Mobile-Terminated SMS
Mobile-Originated SMS
Certifications and Compliance
EMC Compliance FCC Part 15 Class B
8 MultiConnect®MicroCell MTCM-LAT3 and -LSP3 User Guide
Category Description
Radio Compliance FCC Part 22, 24, 27
Safety Compliance UL 60950-1 2nd ED
cUL 60950-1 2nd ED
IEC 60950-1 2nd ED
Network Compliance PTCRB
Carrier AT&T
PRODUCT OVERVIEW
MultiConnect®MicroCell MTCM-LAT3 and -LSP3 User Guide 9
PRODUCT OVERVIEW
MTCM-LSP3 Specifications
Category Description
General
Standards LTE 3GPP Release 9
HSPA+ 21/GPRS fallback
USB Interface is CDC-ACM compliant
TCP/IP Functions FTP, SMTP, SSL, TCP, UDP
Frequency Bands 4G: 700 (B12/B26)/850 (B5)/AWS 1700 (B4)/1900 (B2)
3G: 850 (B5)/1900 (B2)
Speed
Data Speed LTE: 10 Mbps downlink/5 Mbps uplink
HSPA+: 21 Mbps downlink/5.76 Mbps uplink
Interface
USB Interface USB 2.0 high speed 480 Mbps
Physical Description
Weight 0.4 oz. (10 g)
Dimensions Refer to mechanical drawing for dimensions.
Connectors
Antenna Connector 2 SMA connector for cellular
SIM 1.8V and 3V SIM holder for micro-SIM (3FF) card
Environment
Operating Temperature -40° C to +85° C
Storage Temperature -40° C to +85° C
Humidity 20%-90% RH, non-condensing
Power Requirements
Operating Voltage USB Model: 5 VDC
Category Description
SMS
SMS Point-to-Point messaging
Mobile-Terminated SMS
Mobile-Originated SMS
Certifications and Compliance
EMC Compliance FCC Part 15 Class B
10 MultiConnect®MicroCell MTCM-LAT3 and -LSP3 User Guide
Category Description
Radio Compliance FCC Part 22, 24, 27
Safety Compliance UL 60950-1 2nd ED
cUL 60950-1 2nd ED
IEC 60950-1 2nd ED
Network Compliance PTCRB
Carrier Sprint
PRODUCT OVERVIEW
MultiConnect®MicroCell MTCM-LAT3 and -LSP3 User Guide 11
PRODUCT OVERVIEW
Power Measurements
Multi-Tech Systems, Inc. recommends incorporating a 10% buffer into your power source when determining product load.
MTCM-LAT3 Power Draw
Radio protocol Sleep mode
(mA)
Live idle (mA)
No data (mA)
Max power
1
(mA)
TX pulse
2
(mA)
Inrush charge (mC)
5 Volts
WDCMA N/A 63 62 625 680 0.287
LTE N/A 72 69 457 524 0.287
Note:
1. Maximum Power: The continuous current during maximum data rate with the radio transmitter at
maximum power.
2. TX Pulse: The average peak current during a GSM850 transmission burst period or HSDPA/LTE
connection. The transmission burst duration for GSM850 can vary, depending on what transmission scheme is being deployed (GPRS Class 8, Class 10, GSM, etc.).
3. Inrush Charge: The total inrush charge at power on.
MTCM-LSP3 Power Draw
3
Radio protocol Sleep mode
(mA)
Live idle (mA)
No data (mA)
Max power
1
(mA)
TX pulse
2
(mA)
Inrush charge
3
(mC)
5 Volts
LTE N/A 63 86 605 668 0.133
Note:
1. Maximum Power: The continuous current during maximum data rate with the radio transmitter at
maximum power.
2. TX Pulse: The average peak current during a GSM850 transmission burst period or HSDPA/LTE
connection. The transmission burst duration for GSM850 can vary, depending on what transmission scheme is being deployed (GPRS Class 8, Class 10, GSM, etc.).
3. Inrush Charge: The total inrush charge at power on.
12 MultiConnect®MicroCell MTCM-LAT3 and -LSP3 User Guide
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