Multitech MultiConnect Cell 100, MultiConnect Cell MTC-MNA1 User Manual

MultiConnect

MTC-MNA1 User Guide

®

Cell

MULTICONNECT® CELL SERIES 100 USER GUIDE

MultiConnect®Cell Series 100 User Guide

Model: MTC-MNA1

Part Number: S000709 1.0

Copyright

This publication may not be reproduced, in whole or in part, without the specific and express prior written permission signed by an executive officer of
Multi-Tech Systems, Inc. All rights reserved. Copyright © 2019 by Multi-Tech Systems, Inc.

Multi-Tech Systems, Inc. makes no representations or warranties, whether express, implied or by estoppels, with respect to the content, information,
material and recommendations herein and specifically disclaims any implied warranties of merchantability, fitness for any particular purpose and non­infringement.

Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of
Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.

Trademarks

MultiTech®, the Multi Tech logo, and MultiConnect are registered trademarks of Multi-Tech Systems, Inc. All other brand and product names are
trademarks or registered trademarks of their respective companies.

Legal Notices

The MultiTech products are not designed, manufactured or intended for use, and should not be used, or sold or re-sold for use, in connection with
applications requiring fail-safe performance or in applications where the failure of the products would reasonably be expected to result in personal injury or
death, significant property damage, or serious physical or environmental damage. Examples of such use include life support machines or other life
preserving medical devices or systems, air traffic control or aircraft navigation or communications systems, control equipment for nuclear facilities, or
missile, nuclear, biological or chemical weapons or other military applications (“Restricted Applications”). Use of the products in such Restricted
Applications is at the user’s sole risk and liability.

MULTITECH DOES NOT WARRANT THAT THE TRANSMISSION OF DATA BY A PRODUCT OVER A CELLULAR COMMUNICATIONS NETWORK WILL BE
UNINTERRUPTED, TIMELY, SECURE OR ERROR FREE, NOR DOES MULTITECH WARRANT ANY CONNECTION OR ACCESSIBILITY TO ANY CELLULAR
COMMUNICATIONS NETWORK. MULTITECH WILL HAVE NO LIABILITY FOR ANY LOSSES, DAMAGES, OBLIGATIONS, PENALTIES, DEFICIENCIES, LIABILITIES,
COSTS OR EXPENSES (INCLUDING WITHOUT LIMITATION REASONABLE ATTORNEYS FEES) RELATED TO TEMPORARY INABILITY TO ACCESS A CELLULAR
COMMUNICATIONS NETWORK USING THE PRODUCTS.

Contacting MultiTech

Knowledge Base

The Knowledge Base provides immediate access to support information and resolutions for all MultiTech products. Visit http://www.multitech.com/kb.go.

Support Portal

To create an account and submit a support case directly to our technical support team, visit: https://support.multitech.com.

Support

Business Hours: M-F, 8am to 5pm CT

Country By Email By Phone

Europe, Middle East, Africa: [e-mail] +(44) 118 959 7774

U.S., Canada, all others: [e-mail] [phone] or [phone]

Warranty

To read the warranty statement for your product, visit www.multitech.com/warranty.go. For other warranty options, visit www.multitech.com/es.go.

World Headquarters

Multi-Tech Systems, Inc.

2205 Woodale Drive, Mounds View, MN 55112

Phone: [phone] or [phone]

Fax [phone]

2 MultiConnect®Cell MTC-MNA1 User Guide

CONTENTS

Contents

Chapter 1 – Product Overview ................................................................................................................................. 5

About the MultiConnect Cell Modem........................................................................................................................... 5

Documentation ........................................................................................................................................................... 5

Dimensions.................................................................................................................................................................... 6

Serial............................................................................................................................................................................ 6

USB.............................................................................................................................................................................. 7

LED Descriptions ........................................................................................................................................................... 8

Side Panels .................................................................................................................................................................... 8

MTC-MNA1 Specifications ............................................................................................................................................ 9

RS-232 9-Pin Female Connector ................................................................................................................................. 11

Power Measurements................................................................................................................................................. 12

Serial Model: MTC-MNA1-B01 Power Draw............................................................................................................. 12

USB Model: MTC-MNA1-B03 Power Draw ............................................................................................................... 12

Chapter 2 – Safety Warnings .................................................................................................................................. 13

Radio Frequency (RF) Safety ....................................................................................................................................... 13

Interference with Pacemakers and Other Medical Devices ...................................................................................... 13

Potential interference ............................................................................................................................................... 13

Precautions for pacemaker wearers ........................................................................................................................ 13

Antenna....................................................................................................................................................................... 14

Chapter 3 – Installing and Using the Device ........................................................................................................... 15

Installing the Device .................................................................................................................................................... 15

Placing Serial Devices in Power Save Mode.............................................................................................................. 15

USB Cable Recommendations................................................................................................................................... 16

Powering Down Your Device ...................................................................................................................................... 16

Installing a SIM Card ................................................................................................................................................... 16

Removing a SIM Card ................................................................................................................................................ 17

Mounting Device to Flat Surface................................................................................................................................. 17

Chapter 4 – Antenna and Activation Information................................................................................................... 18

Antenna System Cellular Devices................................................................................................................................ 18

Requirements for Cellular Antennas with regard to FCC/IC Compliance ................................................................. 18

Antenna....................................................................................................................................................................... 18

Antenna Specifications ............................................................................................................................................. 18

Account Activation for Cellular Devices ..................................................................................................................... 19

Device Phone Number ................................................................................................................................................ 19

Adding APN value (AT&T only).................................................................................................................................... 19

Chapter 5 – Configuring and Communicating with Your Device .............................................................................. 20

Before Using the Device.............................................................................................................................................. 20

MultiConnect®Cell MTC-MNA1 User Guide 3

CONTENTS

Using Command Mode and Online Data Mode.......................................................................................................... 20

Dual Carrier Firmware for Cellular Radio.................................................................................................................... 20

Verizon FOTA (Firmware Over the Air) ....................................................................................................................... 21

Verifying Signal Strength............................................................................................................................................. 21

Example .................................................................................................................................................................... 22

Checking Network Registration................................................................................................................................... 22

Sending and Receiving Data........................................................................................................................................ 22

Connecting Device to TCP Server as TCP Client ........................................................................................................ 22

Configuring Device as UDP Listener to Accept UDP Client Connections ................................................................. 23

Configuring Device as UDP Client to Connect to UDP Server ................................................................................... 24

Transferring FTP File to FTP Server ........................................................................................................................... 25

Downloading File from FTP Server............................................................................................................................ 26

Reading, Writing and Deleting Messages ................................................................................................................... 27

Reading Text Messages............................................................................................................................................. 27

Sending Text Messages ............................................................................................................................................. 28

Deleting Messages .................................................................................................................................................... 29

Chapter 6 – Regulatory Information ....................................................................................................................... 30

Industry Canada Class B Notice................................................................................................................................... 30

Industry Canada and FCC ............................................................................................................................................ 30

47 CFR Part 15 Regulation Class B Devices ............................................................................................................... 30

FCC Interference Notice ............................................................................................................................................ 31

Restriction of the Use of Hazardous Substances (RoHS) ............................................................................................ 31

Information on HS/TS Substances According to Chinese Standards ......................................................................... 32

Information on HS/TS Substances According to Chinese Standards (in Chinese) ...................................................... 33

4 MultiConnect®Cell MTC-MNA1 User Guide

PRODUCT OVERVIEW

Chapter 1 – Product Overview

About the MultiConnect Cell Modem

MultiConnect® Cell 100 Series MTC-MNA1 cellular modems are ready-to-deploy, standalone LTE Category M1
modems that provide wireless communication. The MTC-MNA1 is a compact communications platform that
provides cellular capabilities for fixed and mobile applications. It is intended for use in energy, utility, or industrial
settings. The MTC-MNA1 is available with RS-232 or as a USB to Cellular device.

Documentation

The following documentation is available on the product page of the MultiTech website (www.multitech.com).

Document Description

MultiConnect Cell User
Guide

Telit ME910C1 AT
Commands Reference Guide

USB Driver Installation Guide
for LTE Devices

This document provides an overview, safety and regulatory information, schematics,
and general device information.

You can configure the device using the LTE AT Commands. These commands are
documented in the Telit AT Command Reference Guide P/N: 80529ST10815A.

The document provides instructions on USB driver installation for LTE devices P/N:
S000616.

MultiConnect®Cell MTC-MNA1 User Guide 5

PRODUCT OVERVIEW

Dimensions

Serial

6 MultiConnect®Cell MTC-MNA1 User Guide

USB

PRODUCT OVERVIEW

MultiConnect®Cell MTC-MNA1 User Guide 7

PRODUCT OVERVIEW

LED Descriptions

The top panel contains the following LEDs:

Power and Terminal Ready LEDs—The Power LED indicates that DC power is present and the TR LED blinks
when the unit is functioning normally.

Modem LEDs—Two modem LEDs indicate carrier detection and link status (for serial units only).

Prog. Signal LEDs—Three programmable signal LEDs can display the signal strength level of the wireless
connection if coded by the user.

LED Indicators

POWER Indicates presence of DC power when lit.

TR Terminal Ready. When lit, indicates connection to terminal emulation. When not lit,

indicates no terminal is present.

(for serial only)

CD Carrier Detect. Indicates established data connection when lit.

(for serial only)

PROG. SIGNAL These LEDs do not function by default and require the user to write code in order to

control them. If programmed, they display the strength of the cellular signal.

Note: The three PROG. SIGNAL LEDs can be controlled as follows:

GPIO2: Controls the LED with a single bar above it

GPIO3: Controls the LED with two bars above it

GPIO4: Controls the LED with three bars above it

For more information on using GPIO to control the LEDs, refer to the AT Command Guide.

Side Panels

The device has connectors on either side. The figures that follow show the side panels.

8 MultiConnect®Cell MTC-MNA1 User Guide

MTC-MNA1 Specifications

Category Description

General

Standards LTE UE Category M1, 3GPP release 13 compliant

USB Interface is CDC-ACM compliant

TCP/IP Functions FTP, SMTP, SSL, TCP, UDP

Frequency Bands 4G: 1900 (B2) / 700 (B12) / 700 (B13) / AWS 1700 (B4)

Speed

Data Speed LTE Cat M1: Up to 375 Kbps uplink / Up to 300 Kbps downlink

Interface

USB Interface USB 2.0 high speed compatible

Serial Modem Interface Up to 921.6 Kbps

UART Interface RS-232 levels

PRODUCT OVERVIEW

Physical Description

Weight 0.4 oz. (10 g)

Dimensions Refer to mechanical drawing for dimensions.

Connectors

Antenna Connectors 1 SMA connectors for cellular

SIM 1.8V and 3V SIM holder for mini-SIM card

Environment

Operating Temperature -40° C to +85° C

Storage Temperature -40° C to +85° C

Humidity 20%-90% RH, non-condensing

Power Requirements

Operating Voltage Serial Models: 5-32 VDC

USB Models: 5 VDC

Category Description

SMS

SMS Point-to-Point messaging

Mobile-Terminated SMS

Mobile-Originated SMS

Certifications and Compliance

MultiConnect®Cell MTC-MNA1 User Guide 9

PRODUCT OVERVIEW

Category Description

EMC Compliance FCC Part 15 Class B

Radio Compliance FCC Part 24E, 27

Safety Compliance UL 60950-1 2nd ED

cUL 60950-1 2nd ED

Network Compliance PTCRB

Carrier AT&T

Verizon

10 MultiConnect®Cell MTC-MNA1 User Guide