Multitech MultiConnect Cell MTC-LVW2 User Manual
®
MultiConnect
MTC-LVW2 User Guide
Cell
MULTICONNECT®CELL SERIES 100 USER GUIDE
MultiConnect®Cell Series 100 User Guide
Model: MTC-LVW2
Part Number: S000649 1.3
Copyright
This publication may not be reproduced, in whole or in part, without the specific and express prior written permission signed by an executive officer of
Multi-Tech Systems, Inc. All rights reserved. Copyright © 2019 by Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representations or warranties, whether express, implied or by estoppels, with respect to the content, information,
material and recommendations herein and specifically disclaims any implied warranties of merchantability, fitness for any particular purpose and noninfringement.
Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of
Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.
Trademarks
MultiTech®, the MultiTech logo, and MultiConnect are registered trademarks of Multi-Tech Systems, Inc. All other brand and product names are trademarks
or registered trademarks of their respective companies.
Legal Notices
The MultiTech products are not designed, manufactured or intended for use, and should not be used, or sold or re-sold for use, in connection with
applications requiring fail-safe performance or in applications where the failure of the products would reasonably be expected to result in personal injury or
death, significant property damage, or serious physical or environmental damage. Examples of such use include life support machines or other life
preserving medical devices or systems, air traffic control or aircraft navigation or communications systems, control equipment for nuclear facilities, or
missile, nuclear, biological or chemical weapons or other military applications (“Restricted Applications ”). Use of the products in such Restricted
Applications is at the user’s sole risk and liability.
MULTITECH DOES NOT WARRANT THAT THE TRANSMISSION OF DATA BY A PRODUCT OVER A CELLULAR COMMUNICATIONS NETWORK WILL BE
UNINTERRUPTED, TIMELY, SECURE OR ERROR FREE, NOR DOES MULTITECH WARRANT ANY CONNECTION OR ACCESSIBILITY TO ANY CELLULAR
COMMUNICATIONS NETWORK. MULTITECH WILL HAVE NO LIABILITY FOR ANY LOSSES, DAMAGES, OBLIGATIONS, PENALTIES, DEFICIENCIES, LIABILITIES,
COSTS OR EXPENSES (INCLUDING WITHOUT LIMITATION REASONABLE ATTORNEYS FEES) RELATED TO TEMPORARY INABILITY TO ACCESS A CELLULAR
COMMUNICATIONS NETWORK USING THE PRODUCTS.
Contacting MultiTech
Knowledge Base
The Knowledge Base provides immediate access to support information and resolutions for all MultiTech products. Visit http://www.multitech.com/kb.go.
Support Portal
To create an account and submit a support case directly to our technical support team, visit: https://support.multitech.com.
Support
Business Hours: M-F, 8am to 5pm CT
Country By Email By Phone
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U.S., Canada, all others: support@multitech.com (800) 972-2439 or (763) 717-5863
Warranty
To read the warranty statement for your product, visit www.multitech.com/warranty.go. For other warranty options, visit www.multitech.com/es.go.
World Headquarters
Multi-Tech Systems, Inc.
2205 Woodale Drive, Mounds View, MN 55112
Phone: (800) 328-9717 or (763) 785-3500
Fax (763) 785-9874
2 MultiConnect®Cell MTC-LVW2 User Guide
CONTENTS
Contents
Chapter 1 – Product Overview ................................................................................................................................. 6
About the MultiConnect Cell Modem........................................................................................................................... 6
Documentation ........................................................................................................................................................... 6
Dimensions.................................................................................................................................................................... 7
Serial............................................................................................................................................................................ 7
Serial with GPS ............................................................................................................................................................ 8
Descriptions of LEDs...................................................................................................................................................... 9
Side Panels .................................................................................................................................................................. 10
MTC-LVW2 Specifications ........................................................................................................................................... 10
RS-232 9-Pin Female Connector ................................................................................................................................. 12
Power Measurements................................................................................................................................................. 12
Serial Model: MTC-LVW2-B01 Power Draw.............................................................................................................. 12
Serial Model with GPS: MTC-LVW2-B02 Power Draw .............................................................................................. 13
Chapter 2 – Safety Warnings.................................................................................................................................. 14
Radio Frequency (RF) Safety ....................................................................................................................................... 14
Interference with Pacemakers and Other Medical Devices ...................................................................................... 14
Potential interference ............................................................................................................................................... 14
Precautions for pacemaker wearers ........................................................................................................................ 14
Antenna....................................................................................................................................................................... 15
Chapter 3 – Installing and Using the Device ........................................................................................................... 16
Installing the Device .................................................................................................................................................... 16
Placing Serial Devices in Power Save Mode.............................................................................................................. 16
Powering Down Your Device ...................................................................................................................................... 16
Installing a SIM Card ................................................................................................................................................... 17
Removing a SIM Card ................................................................................................................................................ 17
Mounting Device to Flat Surface................................................................................................................................. 17
LTE Antenna Diversity ................................................................................................................................................. 17
Selecting Antennas ................................................................................................................................................... 18
Placing External Antennas ........................................................................................................................................ 18
Placing GPS Antennas .............................................................................................................................................. 18
Antenna Approvals and Safety Considerations ........................................................................................................ 18
Diversity and Power Draw ....................................................................................................................................... 18
Chapter 4 – Antenna and Activation Information ................................................................................................... 19
Antenna....................................................................................................................................................................... 19
Antenna System Cellular Devices................................................................................................................................ 19
LTE Antenna Information ............................................................................................................................................ 19
Antenna Specifications ............................................................................................................................................. 19
MultiConnect®Cell MTC-LVW2 User Guide 3
CONTENTS
GPS Antenna Specifications ........................................................................................................................................ 20
MultiTech Ordering Information............................................................................................................................... 20
Antenna Specifications.............................................................................................................................................. 20
Account Activation for Cellular Devices ..................................................................................................................... 20
Device Phone Number ................................................................................................................................................ 20
Chapter 5 – Configuring and Communicating with Your Device.............................................................................. 21
Before Using the Device.............................................................................................................................................. 21
Using Command Mode and Online Data Mode .......................................................................................................... 21
Verifying Signal Strength............................................................................................................................................. 21
Example .................................................................................................................................................................... 22
Checking Network Registration................................................................................................................................... 22
Sending and Receiving Data ........................................................................................................................................ 23
Connecting Device to TCP Server as TCP Client ........................................................................................................ 23
Configuring Device as UDP Listener to Accept UDP Client Connections ................................................................. 23
Configuring Device as UDP Client to Connect to UDP Server ................................................................................... 25
Transferring FTP File to FTP Server ........................................................................................................................... 25
Downloading File from FTP Server............................................................................................................................ 26
Reading, Writing and Deleting Messages ................................................................................................................... 27
Reading Text Messages............................................................................................................................................. 27
Sending Text Messages ............................................................................................................................................. 28
Deleting Messages .................................................................................................................................................... 29
Chapter 6 – Regulatory Information....................................................................................................................... 30
Industry Canada Class B Notice................................................................................................................................... 30
Industry Canada and FCC ............................................................................................................................................ 30
47 CFR Part 15 Regulation Class B Devices ............................................................................................................... 30
FCC Interference Notice ............................................................................................................................................ 31
Restriction of the Use of Hazardous Substances (RoHS) ............................................................................................ 31
Information on HS/TS Substances According to Chinese Standards ......................................................................... 32
Information on HS/TS Substances According to Chinese Standards (in Chinese) ...................................................... 33
Chapter 7 – Using Connection Manager ................................................................................................................. 34
Installing Connection Manager ................................................................................................................................... 34
Setting Up a Serial Device in Windows Device Manager ............................................................................................ 35
Connecting a Device.................................................................................................................................................... 37
Uninstalling Connection Manager............................................................................................................................... 38
Connection Manager User Interface........................................................................................................................... 38
Main tab.................................................................................................................................................................... 39
Settings tab ............................................................................................................................................................... 40
Connection tab .......................................................................................................................................................... 40
Details tab ................................................................................................................................................................. 40
Terminal tab.............................................................................................................................................................. 40
Charts tab.................................................................................................................................................................. 40
4 MultiConnect®Cell MTC-LVW2 User Guide
CONTENTS
Troubleshooting .......................................................................................................................................................... 40
Serial COM port is not available in the Serial Modem Settings................................................................................ 40
Device is not detected ("No Device") ....................................................................................................................... 40
MultiConnect Cell USB Modem is not detected ....................................................................................................... 41
Connection Manager is not working, and a device connected to the computer is not detected............................ 41
Connection Manager displays "Device Error" status for a serial device .................................................................. 41
MultiConnect®Cell MTC-LVW2 User Guide 5
PRODUCT OVERVIEW
Chapter 1 – Product Overview
About the MultiConnect Cell Modem
MultiConnect® Cell 100 Series MTC-LVW2 cellular modems are ready-to-deploy, standalone LTE Category 3
modems that provide wireless communication. The MTC-LVW2 is a compact communications platform that
provides cellular capabilities for fixed and mobile applications. It is intended for use in energy, utility, or industrial
settings. The MTC-LVW2 is available with RS-232 and optional GPS connector.
Documentation
The following documentation is available at https://www.multitech.com/brands/multiconnect-cell-100-series
Select your model to get the documentation for that device.
Document Description
MultiConnect Cell User
Guide
LTE AT Commands Reference
Guide
This document. Provides an overview, safety and regulatory information,
schematics, and general device information.
You can configure the device using AT Commands. These commands are
documented in the Reference Guide part number S000617.
6 MultiConnect®Cell MTC-LVW2 User Guide
Dimensions
Serial
PRODUCT OVERVIEW
MultiConnect®Cell MTC-LVW2 User Guide 7
PRODUCT OVERVIEW
Serial with GPS
8 MultiConnect®Cell MTC-LVW2 User Guide
PRODUCT OVERVIEW
Descriptions of LEDs
The top panel contains the following LEDs:
Power and Terminal Ready LEDs—The Power LED indicates that DC power is present and the TR LED
indicates when the unit is ready to receive data.
Modem LEDs—Two modem LEDs indicate carrier detection and link status.
Signal LEDs—Three signal LEDs display the signal strength level of the wireless connection.
LED Indicators
POWER Indicates presence of DC power when lit.
TR Terminal Ready. When lit, indicates connection to terminal emulation. When not lit,
indicates no terminal is present.
(for serial only)
CD Carrier Detect. Indicates established data connection when lit.
(for serial only)
LS Link Status.
OFF — No power to the cellular radio
Continuously lit — SIM is not installed, or no signal is present
Slow blink — Powered and searching for a connection, or connected
PROG. SIGNAL Displays the strength of the cellular signal.
Note: The three PROG. SIGNAL LEDs can be controlled as follows:
GPIO2: Controls the LED with a single bar above it
GPIO3: Controls the LED with two bars above it
GPIO4: Controls the LED with three bars above it
For more information on using GPIO to control the LEDs, review the AT Command
Guide.
MultiConnect®Cell MTC-LVW2 User Guide 9
PRODUCT OVERVIEW
Side Panels
The device has connectors on either side. The figures that follow show the side panels.
MTC-LVW2 Specifications
Category Description
General
Standards LTE 3GPP Release 9
TCP/IP Functions FTP, SMTP, SSL, TCP, UDP
Frequency Band 4G: 700 MHz (B17)/AWS 1700 (B4)
Speed
Data Speed Maximum possible throughput: 100 Mbps downlink/50 Mbps uplink
Interface
UART Interface RS-232 levels
Physical Description
Weight 0.4 oz. (10 g)
Dimensions Refer to mechanical drawing for dimensions.
Connectors
Antenna Connector 2 surface mount SMA connectors for cellular, Rx diversity/MIMO
1 surface mount SMA connector for GPS (Available on the MTC-LVW2-B02 only)
SIM 1.8V and 3V SIM holder for mini-SIM card
10 MultiConnect®Cell MTC-LVW2 User Guide
Category Description
Environment
Operating Temperature -40° C to +85° C
Storage Temperature -40° C to +85° C
Humidity 20%-90% RH, non-condensing
Power Requirements
Voltage 5-32 VDC
SMS
SMS Point-to-Point messaging
Mobile-Terminated SMS
Mobile-Originated SMS
Certifications and Compliance
EMC Compliance FCC Part 15 Class B
PRODUCT OVERVIEW
Radio Compliance FCC Part 22, 24, 27
Safety Compliance UL 60950-1 2nd ED
cUL 60950-1 2nd ED
IEC 60950-1 2nd ED
Network Compliance PTCRB
Carrier Verizon
MultiConnect®Cell MTC-LVW2 User Guide 11
PRODUCT OVERVIEW
RS-232 9-Pin Female Connector
Pin Abbreviation Description In/Out
1 CD Carrier Detect O
2 RX Receive O
3 TX Transmit I
4 DTR Data Terminal Ready I
5 GND Ground --
6 DSR Data Set Ready O
7 RTS Request to Send I
8 CTS Clear to Send O
9 RI Ring Indicator O
Power Measurements
Multi-Tech Systems, Inc. recommends incorporating a 10% buffer into your power source when determining
product load.
Serial Model: MTC-LVW2-B01 Power Draw
Radio
Protocol
9 Volts
LTE 700
MHz
Sleep mode
current,
connected to
wireless
(amps)
0.009 0.010 0.028 0.250 0.328 1.03 8.8
Sleep mode
current,
connected to
live network,
active SIM
installed
(amps)
Cellular call
box
connection,
no data
(amps)
Average
measured
current
(amps) at
maximum
power
Average TX
pulse
amplitude
current
(amps)
Total inrush
charge, in
millicoulomb
s (mC)
Total inrush
charge
duration
during
power-up
(ms)
12 Volts
LTE 700
MHz
24 Volts
LTE 700
MHz
12 MultiConnect®Cell MTC-LVW2 User Guide
0.007 0.007 0.026 0.192 0.260 1.06 15.0
0.004 0.004 0.017 0.114 0.180 1.84 23.0
Serial Model with GPS: MTC-LVW2-B02 Power Draw
PRODUCT OVERVIEW
Radio
Protocol
9 Volts
LTE 700
MHz
12 Volts
LTE 700
MHz
24 Volts
LTE 700
MHz
Sleep mode
current,
connected to
wireless
(amps)
0.009 0.009 0.046 0.262 0.352 0.900 9.26
0.007 0.006 0.026 0.206 0.276 0.768 7.26
0.004 0.004 0.017 0.119 0.188 1.46 17.1
Sleep mode
current,
connected to
live network,
active SIM
installed
(amps)
Cellular call
box
connection,
no data
(amps)
Average
measured
current
(amps) at
maximum
power
Average TX
pulse
amplitude
current
(amps)
Total inrush
charge, in
millicoulomb
s (mC)
Total inrush
charge
duration
during
power-up
(ms)
MultiConnect®Cell MTC-LVW2 User Guide 13
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