Multitech MultiConnect Cell MTC-H5 User Manual

MultiConnect

MTC-H5 User Guide

®

Cell

MULTICONNECT®CELL SERIES 100 USER GUIDE

MultiConnect®Cell Series 100 User Guide

Model: MTC-H5

Part Number: S000587 1.2

Copyright

This publication may not be reproduced, in whole or in part, without the specific and express prior written permission signed by an executive officer of
Multi-Tech Systems, Inc. All rights reserved. Copyright © 2015 by Multi-Tech Systems, Inc.

Multi-Tech Systems, Inc. makes no representations or warranties, whether express, implied or by estoppels, with respect to the content, information,
material and recommendations herein and specifically disclaims any implied warranties of merchantability, fitness for any particular purpose and non­infringement.

Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of
Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.

Legal Notices

The MultiTech products are not designed, manufactured or intended for use, and should not be used, or sold or re-sold for use, in connection with
applications requiring fail-safe performance or in applications where the failure of the products would reasonably be expected to result in personal injury or
death, significant property damage, or serious physical or environmental damage. Examples of such use include life support machines or other life
preserving medical devices or systems, air traffic control or aircraft navigation or communications systems, control equipment for nuclear facilities, or
missile, nuclear, biological or chemical weapons or other military applications (“Restricted Applications”). Use of the products in such Restricted
Applications is at the user’s sole risk and liability.

MULTITECH DOES NOT WARRANT THAT THE TRANSMISSION OF DATA BY A PRODUCT OVER A CELLULAR COMMUNICATIONS NETWORK WILL BE
UNINTERRUPTED, TIMELY, SECURE OR ERROR FREE, NOR DOES MULTI-TECH WARRANT ANY CONNECTION OR ACCESSIBILITY TO ANY CELLULAR
COMMUNICATIONS NETWORK. MULTITECH WILL HAVE NO LIABILITY FOR ANY LOSSES, DAMAGES, OBLIGATIONS, PENALTIES, DEFICIENCIES, LIABILITIES,
COSTS OR EXPENSES (INCLUDING WITHOUT LIMITATION REASONABLE ATTORNEYS FEES) RELATED TO TEMPORARY INABILITY TO ACCESS A CELLULAR
COMMUNICATIONS NETWORK USING THE PRODUCTS.

Contacting MultiTech

Knowledge Base

The Knowledge Base provides immediate access to support information and resolutions for all MultiTech products. Visit http://www.multitech.com/kb.go.

Support Portal

To create an account and submit a support case directly to our technical support team, visit: https://support.multitech.com.

Support

Business Hours: M-F, 8am to 5pm CT

Country By Email By Phone

Europe, Middle East, Africa: [e-mail] +(44) 118 959 7774

U.S., Canada, all others: [e-mail] [phone] or [phone]

Warranty

To read the warranty statement for your product, visit www.multitech.com/warranty.go. For other warranty options, visit www.multitech.com/es.go.

World Headquarters

Multi-Tech Systems, Inc.

2205 Woodale Drive, Mounds View, MN 55112

Phone: [phone] or [phone]

Fax [phone]

2 MultiConnect®Cell MTC-H5 User Guide

CONTENTS

Contents

Product Overview .................................................................................................................................................... 5

About the MultiConnect Cell Modem........................................................................................................................... 5

Documentation ........................................................................................................................................................... 5

Descriptions of LEDs...................................................................................................................................................... 5

Side Panels .................................................................................................................................................................... 6

Specifications ................................................................................................................................................................ 7

RS-232 9-Pin Female Connector ................................................................................................................................... 8

Power Draw MTC-H5 .................................................................................................................................................. 10

Dimensions.................................................................................................................................................................. 11

Serial.......................................................................................................................................................................... 11

USB............................................................................................................................................................................ 12

Safety Warnings..................................................................................................................................................... 13

Radio Frequency (RF) Safety ....................................................................................................................................... 13

Interference with Pacemakers and Other Medical Devices ...................................................................................... 13

Potential interference............................................................................................................................................... 13

Precautions for pacemaker wearers ........................................................................................................................ 13

Hazardous Locations Warnings................................................................................................................................... 14

Class I, Division 2, Groups A, B, C, and D Hazardous Locations (US and Canada) .................................................... 14

Avertissements relatifs à l'installation et aux emplacements dangereux ................................................................ 14

ATEX (Europe only) ................................................................................................................................................... 14

Hazardous Location Special Considerations ............................................................................................................... 14

Antenna....................................................................................................................................................................... 15

Installing and Using the Device .............................................................................................................................. 16

Installing the Device.................................................................................................................................................... 16

Placing Serial Devices in Power Save Mode.............................................................................................................. 16

USB Cable Recommendations................................................................................................................................... 17

Installing a SIM Card ................................................................................................................................................... 17

Removing a SIM Card ................................................................................................................................................ 17

Mounting Device to Flat Surface................................................................................................................................. 17

Using Diversity ............................................................................................................................................................ 18

Antenna and Activation Information...................................................................................................................... 19

Cellular Antenna Information ..................................................................................................................................... 19

Authorized Antenna/Antenna Specifications for Cellular Bands .............................................................................. 19

3G Antenna Requirements/Specifications ............................................................................................................... 19

Antenna....................................................................................................................................................................... 19

Antenna System Cellular Devices................................................................................................................................ 19

Account Activation for Cellular Devices ..................................................................................................................... 20

MultiConnect®Cell MTC-H5 User Guide 3

CONTENTS

Device Phone Number ................................................................................................................................................ 20

Using Linux ............................................................................................................................................................ 21

Shell Commands.......................................................................................................................................................... 21

Testing Serial Ports.................................................................................................................................................... 21

Create a PPP Connection ............................................................................................................................................ 21

Example..................................................................................................................................................................... 21

Configuring and Communicating with Your Device................................................................................................. 23

Interacting with Your Device Overview ...................................................................................................................... 23

Before You Begin......................................................................................................................................................... 23

Using Command Mode and Online Data Mode.......................................................................................................... 23

Verifying Signal Strength............................................................................................................................................. 24

Example .................................................................................................................................................................... 24

Checking Network Registration................................................................................................................................... 25

Sending and Receiving Data........................................................................................................................................ 25

Connecting Device to TCP Server as TCP Client ........................................................................................................ 25

Configuring Device as UDP Listener to Accept UDP Client Connections ................................................................. 25

Configuring Device as UDP Client to Connect to UDP Server ................................................................................... 26

Configuring Device as UDP Listener to Accept UDP Client Connections ................................................................. 27

Transferring FTP File to FTP Server ........................................................................................................................... 28

Downloading File from FTP Server............................................................................................................................ 29

Reading, Writing and Deleting Messages ................................................................................................................... 30

Reading Text Messages............................................................................................................................................. 30

Sending Text Messages ............................................................................................................................................. 30

Deleting Messages .................................................................................................................................................... 31

Regulatory Information.......................................................................................................................................... 32

Industry Canada Class B Notice................................................................................................................................... 32

Industry Canada and FCC ............................................................................................................................................ 32

47 CFR Part 15 Regulation Class B Devices ............................................................................................................... 32

FCC Interference Notice............................................................................................................................................ 33

Notice for Devices that Use Aeris Radios.................................................................................................................... 33

EMC, Safety, and R&TTE Directive Compliance ......................................................................................................... 33

Restriction of the Use of Hazardous Substances (RoHS) ............................................................................................ 34

REACH Statement ....................................................................................................................................................... 35

Registration of Substances........................................................................................................................................ 35

Substances of Very High Concern (SVHC) ................................................................................................................ 35

Waste Electrical and Electronic Equipment Statement .............................................................................................. 35

WEEE Directive.......................................................................................................................................................... 35

Instructions for Disposal of WEEE by Users in the European Union ........................................................................ 35

Information on HS/TS Substances According to Chinese Standards ......................................................................... 36

Information on HS/TS Substances According to Chinese Standards (in Chinese) ...................................................... 37

4 MultiConnect®Cell MTC-H5 User Guide

PRODUCT OVERVIEW

Product Overview

About the MultiConnect Cell Modem

The MultiConnect® Cell 100 Series MTC-H5 cellular modems are ready-to-deploy, standalone HSPA+ modems that
provide wireless data communication. The modems integrate seamlessly with virtually any application, and are
useful for automated applications, such as remote diagnostics and remote monitoring. They are available with RS­232 and USB connectors. The MultiConnect Cell cellular modems are based on industry-standard open interfaces.

Documentation

The following documentation is available on the Multi-Tech Installation Resources website at
www.multitech.com/setup/product.go.

Document Description

MultiConnect Cell User This document. Provides an overview, safety and regulatory information,
Guide schematics, and general device information.

HSPA+ AT Commands You can configure the device using the HSPA+ AT Commands. These commands are
Reference Guide documented in the Reference Guide part number S000574.

Descriptions of LEDs

Devices that have a serial connector have the following LEDs:

■ Power

■ TR

■ CD

■ LS

Devices that have a USB connector have the following LEDs:

■ Power

MultiConnect®Cell MTC-H5 User Guide 5

PRODUCT OVERVIEW

■ LS

The tables that follow provide details about what the LEDs indicate.

Power

Not lit DC power not present.

Lit DC power present.

TR (Terminal Ready)

Not Lit Data is not being transmitted.

Lit Blinks when data is being transmitted.

CD (Carrier Detect)

Not lit Data connection is not established.

Lit Data connection is established.

LS (Link Status)

Not lit There is no power to the cellular radio.

Continuously Powered and connected, but not transmitting or receiving.
lit

Slow blink Powered and searching for a connection.

Fast blink Transmitting or receiving.

Signal

ALL OFF There is no power to the cellular radio.

Bar 1 ON Very weak signal (7 < = RSSI <14).

Bar 1 and 2 ON Weak signal (15 < = RSSI <23).

Bar 1, 2, 3 ON Good signal (24 <= RSSI > = 31).

Side Panels

The device has connectors on either side. The figures that follow show the side panels.

6 MultiConnect®Cell MTC-H5 User Guide

Note: The power-saving switch—which appears with the NORMAL and LOW POWER labels—is included

only on models that have a serial connector.

Specifications

PRODUCT OVERVIEW

MTC-H5

Category Description

General

Performance HSPA+

GPRS/EDGE

Frequency Bands

Radio

Cellular Telit HE910-D

Speed

Packet Data Up to 7.2 Mbps downlink/5.76 Mbps uplink

SMS

SMS Point-to-Point Messaging

Cell 850 824 - 894 MHz

Cell 900 880 -960 MHz

Cell 1800 1710 - 1880 MHz

Cell 1900 1850 - 1990 MHz

Mobile-Terminated SMS

Mobile-Originated SMS

Connectors

Cellular Female SMA connectors for cellular

Power Requirements

MultiConnect®Cell MTC-H5 User Guide 7

PRODUCT OVERVIEW

Category Description

Voltage Models with serial connector: 7 V to 32 V DC

Models with USB connector: 5 DC

Physical Description

Dimensions Dimensions are shown in the section “Dimensions” that follows.

Weight 8.2 ounces or 230 grams

Environment

Operating Temperature1-40° C to +60° C

Humidity Relative humidity 15% to 93% non-condensing

Certifications, Compliance, Warranty

EMC Compliance EN55022 Class B

EN55024

Safety Compliance UL 60950-1

IEC 60950-1

ANSI/ISA 12.12.01 2013 and CSA C22.2 No. 213

EN 60079-0:2012+A11:2013

EN 60079-15:2010

Network Compliance GCF

PTCRB

Warranty Two years

1

Device has been tested up to +85° C. UL Recognized @ 40° C, limited by AC power supply. UL Recognized @ 65° C

when used with the fused DC power cable, part number FPC-532-DC.

Note: The radio’s performance may be affected at the temperature extremes. This is considered normal. There

is no single cause for this function. Rather, it is the result of an interaction of several factors, such as the
ambient temperature, the operating mode and the transmit power.

RS-232 9-Pin Female Connector

Pin Abbreviation Description In/Out

1 CD Carrier Detect O

2 RX Receive O

8 MultiConnect®Cell MTC-H5 User Guide

Pin Abbreviation Description In/Out

3 TX Transmit I

4 DTR Data Terminal Ready I

5 GND Ground --

6 DSR Data Set Ready O

7 RTS Request to Send I

8 CTS Clear to Send O

9 RI Ring Indicator O

PRODUCT OVERVIEW

MultiConnect®Cell MTC-H5 User Guide 9

PRODUCT OVERVIEW

Power Draw MTC-H5

USB

5 volts Cellular call box Average measured TX Pulse (AVG) Total inrush charge

connection no data current (amps) at Amplitude Current measured in
(amps) maximum power (amps) MilliCoulombs (mC)

GSM850Mhz 0.044 0.263 1.17 1.65

HSDPA1800Mhz 0.041 0.477 0.532 1.65

Serial

Sleep Mode Cellular call box Average TX Pulse (AVG) Total inrush
Current (amps) connection no measured current Amplitude charge measured

data (amps)) (amps) at Current (amps) in MilliCoulombs

maximum power (mC)

7 volts

GSM850Mhz 0.014 0.033 0.184 1.113 1.85

HSDPA1800Mhz 0.014 0.033 0.322 0.372 1.85

9 volts

GSM850Mhz 0.013 0.029 0.828 0.828 1.71

HSDPA1800Mhz 0.013 0.029 0.256 0.32 1.71

32 volts

GSM850Mhz 0.005 0.013 0.057 0.325 3.54

HSDPA1800Mhz 0.005 0.013 0.094 0.144 3.54

10 MultiConnect®Cell MTC-H5 User Guide

Dimensions

Serial

PRODUCT OVERVIEW

MultiConnect®Cell MTC-H5 User Guide 11

PRODUCT OVERVIEW

USB

12 MultiConnect®Cell MTC-H5 User Guide