Multitech MultiConnect AW User Manual

MultiConnect™ AW

Analog-to-Wireless Converter

User Guide

Copyright and Technical Support

Revision

Date

Description

B

10/13/09

Add Support portal link.

C

04/28/10

Update flash wizard and include firmware version 0.21G.

D

09/26/11

Removed CD references.

E

07/12/12

Updated RoHS. Added signal strength threshold.

F

12/12/12

Added pacemaker statement.

Country

By Email

By Phone

Europe, Middle East, Africa

[e-mail]

+(44) 118 959 7774

U.S., Canada, all others

[e-mail]

[phone] or +[phone]

MultiConnect™ AW User Guide

MT100A2W & MT100A2W-G

S000467E, Revision E

Copyright

This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech
Systems, Inc. All rights reserved.

Copyright © 2009-2011 by Multi-Tech Systems, Inc.

Multi-Tech Systems, Inc. makes no representation or warranties with respect to the contents hereof and specifically disclaims
any implied warranties of merchantability or fitness for any particular purpose.

Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in
the content hereof without obligation of Multi-Tech Systems, Inc., to notify any person or organization of such revisions or
changes. Check Multi-Tech’s Web site for current versions of our product documentation.

Revision History

Trademarks and Logos

Multi-Tech and the Multi-Tech logo are registered trademarks of Multi-Tech Systems, Inc. MultiConnect is a trademark of Multi­Tech Systems, Inc.

Windows is a registered trademark of Microsoft in the U.S. and other countries. Other trademarks and trade names mentioned
in this publication belong to their respective owners.

World Headquarters

Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, Minnesota 55112
Phone: [phone] or 800-328-9717
Fax: [phone]
Internet Address: http://www.multitech.com

Contacting Multi-Tech Support

In order to better serve our customers, manage support requests and shorten resolution times, we have created the online web
portal allowing you to submit questions regarding Multi-Tech products directly to our technical support team. Get answers to
your most complex questions, ranging from implementation, troubleshooting, product configuration, firmware upgrades and
much more.

To create an account and submit a Support Case on the Portal, visit support.multitech.com.

Online Web Portal https://support.multitech.com

Knowledge Base and Support Services www.multitech.com/support.go

The Knowledge Base provides immediate answers to your questions and gives you access to support resolutions for all Multi­Tech products. Visit our support area on the website for other support services.

Technical Support

Warranty

To read the warranty statement for your product, please visit: http://www.multitech.com/warranty.go

2 Multi-Tech Systems, Inc. MultiConnect AW User Guide

Chapter 1 – Product Description and Specifications .............................................................................6

Features ......................................................................................................................................6

AT Command Information ............................................................................................................6

Safety ..........................................................................................................................................7

Dial Port Caution .............................................................................................................................. 7

General Safety .................................................................................................................................. 7

RF Interference Issues ...................................................................................................................... 7

Interference with Pacemakers and Other Medical Devices ............................................................ 7

Wireless Device Maintenance.......................................................................................................... 8

Handling Precautions ....................................................................................................................... 8

Front Panel ..................................................................................................................................8

LEDs .................................................................................................................................................. 9

Package Contents .........................................................................................................................9

Interfaces .................................................................................................................................. 10

Documentation and Drivers ....................................................................................................... 10

Specifications ............................................................................................................................. 10

MT100A2W-G ................................................................................................................................ 10

MT100A2W .................................................................................................................................... 12

RF Specifications – MT100A2W-G Only ....................................................................................... 13

Antenna Specifications – MT100A2W-G Only .............................................................................. 13

GPRS/GSM Antenna Requirements/Specifications ....................................................................... 13

Antennas Available from Multi-Tech Systems, Inc. ....................................................................... 13

PTCRB Requirements Note ............................................................................................................ 13

FCC Requirements Note (Model MT100A2W-G only) ................................................................... 13

Command Connector ................................................................................................................. 14

Modem Connector – MT100A2W Only ........................................................................................ 14

Chapter 2 – Activation and Installation ............................................................................................. 15

Account Activation – MT100A2W-G Only .................................................................................... 15

Insert the SIM Card into Holder, if Required ................................................................................ 15

Connect the Antenna, Cables, and Power ................................................................................... 15

Optional – Attach the Modem to a Flat Surface ........................................................................... 16

Chapter 3 – Initial MultiConnect Configuration ................................................................................. 17

Adding a Connection through HyperTerminal ............................................................................. 17

Logging in .................................................................................................................................. 18

Configuring Cellular Ports ........................................................................................................... 19

Multi-Tech Systems, Inc. MultiConnect AW User Guide 3

Contents

GPRS Cellular Network Configuration ............................................................................................ 20

GSM Cellular Network Configuration ............................................................................................ 21

CDMA Cellular Network Configuration .......................................................................................... 22

Chapter 4 – Device Configuration ..................................................................................................... 24

Introduction Menu ..................................................................................................................... 24

Device Configuration .................................................................................................................. 24

GPRS Cellular Port Configuration ................................................................................................ 26

GSM Cellular Port Configuration ................................................................................................. 30

CDMA Cellular Port Configuration .............................................................................................. 31

View or Change Phone Number/IP Conversion Table .................................................................. 32

Analog (PSTN) Port Configuration ............................................................................................... 33

PSTN Modem Settings ................................................................................................................ 33

System Login.............................................................................................................................. 34

Timers ....................................................................................................................................... 34

Setup Email................................................................................................................................ 35

Reset Parameters to Default ...................................................................................................... 36

System Reboot ........................................................................................................................... 36

Enable Debug ............................................................................................................................. 36

Chapter 5 – Firmware Upgrade ......................................................................................................... 37

Determine if the Firmware Needs an Upgrade ............................................................................ 37

Download the Upgrade File and the Flash Wizard. ...................................................................... 37

Identify the COM Port ................................................................................................................ 38

Upgrade Firmware ..................................................................................................................... 38

Restore Your Parameters ........................................................................................................... 40

Chapter 6 – Configuration Scripts ..................................................................................................... 41

GPRS Configuration Script Example ............................................................................................ 41

GSM Configuration Script Example ............................................................................................. 45

CDMA Configuration Script Example ........................................................................................... 48

Appendix A – Regulatory Information ............................................................................................... 52

FCC Part 15 Class B Statement .................................................................................................... 52

EMC, Safety, and R&TTE Directive Compliance ............................................................................ 52

International Modem Restrictions .............................................................................................. 52

Industry Canada ......................................................................................................................... 53

REACH Statement ...................................................................................................................... 53

Registration of Substances: ........................................................................................................... 53

Substances of Very High Concern (SVHC): ..................................................................................... 53

Waste Electrical and Electronic Equipment (WEEE) Statement ..................................................... 54

WEEE Directive ............................................................................................................................... 54

Instructions for Disposal of WEEE by Users in the European Union .............................................. 54

Restriction of the Use of Hazardous Substances (RoHS) ............................................................... 55

4 Multi-Tech Systems, Inc. MultiConnect AW User Guide

Information on HS/TS Substances According to Chinese Standards .............................................. 56

Information on HS/TS Substances According to Chinese Standards (in Chinese) ........................... 57

依照中国标准的有毒有害物质信息 ............................................................................................ 57

Multi-Tech Systems, Inc. MultiConnect AW User Guide 5

Chapter 1 – Product Description and Specifications

Model MT100A2W-G

Model MT100A2W

The MultiConnect™ AW Analog-to-Wireless converter is a turnkey solution that allows legacy equipment
with built-in analog modems to connect to a cellular network. By emulating the traditional dial-up PSTN
network and using a cellular modem, the MultiConnect AW converter gives new life to devices currently
using traditional analog dial-up communications. The MultiConnect AW model (MT100A2W-G) with its
internal GPRS or GSM cellular modem allows connection to the cellular packet data network (GPRS) or
the circuit switched data network (GSM). The MultiConnect AW model (MT100A2W) requires a Multi­Tech CDMA, RS232 based external modem for the cellular connection. Both models are housed in a
rugged metal chassis. The MultiConnect AW converter operates on standards based communication
networks and can be desktop or panel mounted.

Features

● Integrated quad-band GSM/GPRS modem, V.34/33.6K analog modem and SLIC for PSTN emulation

● Separate model, MT100A2W, for use with external CDMA modem

● Supports packet data, circuit switched data and PPP Pass-through modes

● RJ-11 port provides dial tone, ring, busy and DTMF detection

● Supports analog modem connections from 300 baud to 33.6K bps with error correction and data

compression

● Serial port configuration

● Rugged metal chassis

● LED’s for visual monitoring of power, signal strength, RS-232 and phone line status (Model MT100A2W-

G only)

● SMA antenna connector and SIM socket (Model MT100A2W-G only)

● Desktop or panel mounting

● Two-year warranty.

AT Command Information

AT commands for the MultiConnect AW are published in separate Reference Guides which are available on
the Multi-Tech Installation Resources website at www.multitech.com/setup/product.go.

6 Multi-Tech Systems, Inc. MultiConnect AW User Guide

Chapter 1 – Product Description and Specifications

Safety

Dial Port Caution

The dial port is not designed to be connected to a Public Telecommunications Network (PSTN/phone line)
or used outside the building.

General Safety

The modem is designed for use in fixed and mobile applications. “Fixed” means that the device is physically
secured at one location and is not able to be easily moved to another location. “Mobile” means that the

device is designed to be used in other than fixed locations.

Caution: Maintain a separation distance of at least 20 cm (8 inches) between the transmitter’s antenna

and the body of the user or nearby persons. The Modem is not designed for or intended to be
used in portable applications within 20 cm. (8 inches) of the body of the user.

RF Interference Issues

Follow any special regulations regarding the use of radio equipment due to the possibility of radio
frequency, RF, interference. Please follow the safety advice given below.

● Shut off the device when directed to in an aircraft. The use of cellular telephones in an aircraft may

endanger the operation of the aircraft, disrupt the cellular network, and is illegal. Failure to observe this
instruction may lead to suspension or denial of cellular services or legal action or both.

● Shut off the device when around fuel pumps and before filling your vehicle with fuel.

● Shut off the device in hospitals and any other place where medical equipment may be in use.

● Respect restrictions on the use of radio equipment in fuel depots, chemical plants, or where blasting

operations are in progress.

● Operating the device close to other electronic equipment may cause interference if the equipment is

inadequately protected. Observe any warning signs and manufacturers’ recommendations.

Interference with Pacemakers and Other Medical Devices

Potential interference

Radiofrequency energy (RF) from cellular devices can interact with some electronic devices. This is
electromagnetic interference (EMI). The FDA helped develop a detailed test method to measure EMI of
implanted cardiac pacemakers and defibrillators from cellular devices. This test method is part of the
Association for the Advancement of Medical Instrumentation (AAMI) standard. This standard allows
manufacturers to ensure that cardiac pacemakers and defibrillators are safe from cellular device EMI.

The FDA continues to monitor cellular devices for interactions with other medical devices. If harmful
interference occurs, the FDA will assess the interference and work to resolve the problem.

Precautions for pacemaker wearers

If EMI occurs, it could affect a pacemaker in one of three ways:

● Stop the pacemaker from delivering the stimulating pulses that regulate the heart's rhythm.

● Cause the pacemaker to deliver the pulses irregularly.

● Cause the pacemaker to ignore the heart's own rhythm and deliver pulses at a fixed rate.

Based on current research, cellular devices do not pose a significant health problem for most pacemaker
wearers. However, people with pacemakers may want to take simple precautions to be sure that their
device doesn't cause a problem.

Multi-Tech Systems, Inc. MultiConnect AW User Guide 7

Chapter 1 – Product Description and Specifications

MT100A2W-G

MT100A2W

● Keep the device on the opposite the side of the body from the pacemaker to add extra distance

between the pacemaker and the device.

● Avoid placing a turned-on device next to the pacemaker (for example, don’t carry the device in a shirt

or jacket pocket directly over the pacemaker).

Wireless Device Maintenance

Your wireless device should be treated with care:

● Do not expose the device to any extreme environment where the temperature or humidity is high.

● Do not attempt to disassemble the device. There are no user serviceable parts inside.

● Do not expose the device to water, rain, or spilled beverages. It is not waterproof.

● Do not drop, knock, or violently shake the device. Rough handling can damage it.

● Do not place the device alongside computer discs, credit or travel cards, or other magnetic media. The

information contained on discs or cards may be affected by the phone.

● Using accessories not authorized by Multi-Tech or not compliant with Multi-Tech’s accessory

specifications may invalidate the device warranty.

● In the unlikely event of a fault in the device, contact Multi-Tech Technical Support.

Handling Precautions

Handle all devices with certain precautions to avoid damage due to the accumulation of static charge.
Although the device has input protection circuitry to minimize the effect of static build up, you should take
proper precautions to avoid exposure to electrostatic discharge during handling and mounting.

Front Panel

Both models have a power indicator and four dial indicators on the front panel. The MT100A2W-G model
also has five wireless modem LEDs, three Signal strength LEDs, and a SIM door.

● The Power LED lights when power is applied to the unit.

● Four analog signal LEDs (Dial) display the activity of the analog modem port.

● Five wireless modem LEDs display the activity of the internal wireless modem.

● Three Signal strength LEDs display the signal strength level of the internal wireless connection on the

MT100A2W-G model.

● The SIM door on the right side provides access to the SIM card holder for the MT100A2W-G model.

8 Multi-Tech Systems, Inc. MultiConnect AW User Guide

LEDs

LED Indicator

Description

Power

Indicates presence of DC power when lit.

Dial

TD

Transmit Data

Flashes when the analog modem port transmits data.

RD

Receive Data

Flashes when the analog modem port receives data.

CD

Carrier Detect

Lights when the data connection from the analog modem port has
been established.

OH

Off-hook

Lights when the analog modem port goes off-hook.

Internal Wireless
Modem

MT100A2W-G
Model only

TD

Transmit Data

Flashes when the wireless modem transmits data.

RD

Receive Data

Flashes when wireless modem receives data.

CD

Carrier Detect

Lights when the data connection has been established.

TR

Terminal Ready

Lights when the communication channel between the internal
processor and the internal wireless modem is ready.

LS

Link Status

Off

Unit is off or not registered on network.

Continuous “ON”

Indicates that the wireless modem is not
registered on the network.

Slow Flash *

Indicates registration on network.

Quick Flash **

Indicates registration on the network and
communication is in progress.

Signal
MT100A2W-G

Model only

ALL OFF

Unit is off, not registered on network, or extremely week
signal (RSSI <7).

1 Bar “ON”

Very weak signal (7 < = RSSI <12)

1 Bar and 2 Bar “ON”

Week signal (12 < = RSSI <12)

1 Bar, 2 Bar, and 3 Bar “ON”

Good signal ( RSSI > = 15)

Chapter 1 – Product Description and Specifications

Package Contents

● 1 MultiConnect Converter

● 1 antenna

● 1 RS232 cable

● 1 power supply

● 1 Quick Start Guide

Notes: You must supply mounting screws.

Your wireless provider will supply the SIM card for the MT100A2W-G model.

Multi-Tech Systems, Inc. MultiConnect AW User Guide 9

Chapter 1 – Product Description and Specifications

Category

Description

Performance

GPRS; Class 10

Band, Frequency

Quad-band, GSM/GPRS, 850/900/1800/1900M Hz

Packet Data

Class 10, full PBCCH Support, coding schemes CS1-4, Mobile station Class B

Circuit-Switched Data

Asynchronous, non-transparent up to 14.4Kbps (V.110)

Data Format

For Serial Interface - Asynchronous, 8-N-1, Fixed 115K bps

Flow Control

Hardware flow control

SIM Connector

Standard 1.8V/3V SIM receptacle

Command Connector

DE9 (female connector)

Dial Connector

RJ11

Antenna Connector

RF Antenna: SMA (female connector). Refer to Antenna Specifications.

Power Connector

2.5mm miniature screw-on

Voltage Range

9V to 32VDC @ 400mA

Power Requirements*

Typical: 0.23A @ 9V @ 2.04W Max: 0.34A @ 9V @ 2.97W

0.12A @ 20V @ 2.31W 0.16A @ 20V @ 3.17W

0.08A @ 32V @ 2.48W 0.11A @ 32V @ 3.34W
9V Peak 1.43A
20V Peak 0.75A
32V Peak 0.50A

Dimensions

7” W x 1.24”H x 2.79”D .78lbs 17.78cmW x 3.15cmH x 7.07cmD 0.320Kg

Operating Temperature**

-40° C to +60° C UL listed @ +40° C

Storage Temperature

-40° C to +85° C

Humidity

Relative humidity 20% to 90% noncondensing

Interfaces

The MultiConnect has several interfaces:

● LED function indicating operating status

● External antenna, via SMA connector (MT100A2W-G model only)

● Serial port, Command, for configuration (via 9-pin DE9 female)

● Dial port, via RJ11

● Modem port, via 9-pin DE9 male (MT100A2W model only)

● Power supply (via 2.5mm miniature power jack)

● SIM card holder (MT100A2W-G model only)

Documentation and Drivers

Product manuals and drivers are available on the Multi-Tech Systems Installation Resources website at

http://www.multitech.com/setup/product.go.

Specifications

MT100A2W-G

10 Multi-Tech Systems, Inc. MultiConnect AW User Guide

Chapter 1 – Product Description and Specifications

Category

Description

Compliance

EMC Compliance

FCC Part 15
EN55022
EN55024

Radio Compliance

FCC Part 22, 24
RSS 132,133
EN301 489-1
EN301 489-7
EN301 511
AS/ACIF S042.1, S042.3

Safety

UL60950-1
cUL60950-1
IEC60950-1

Network Compliance

PTCRB

* Multi-Tech Systems, Inc recommends that the customer incorporate a 10% buffer into their power source

when determining product load.

** UL Listed @ 40°C. Limited by power supply. UL Certification does not apply or extend to an ambient above

40°C and has not been evaluated by UL for ambient greater than 40°C

** “UL has evaluated this device for use in ordinary locations only. Installation in a vehicle or other outdoor

locations has not been evaluated by UL. UL Certification does not apply or extend to use in vehicles or
outdoor applications or in ambient above 40° C.”

** Optional power must be UL Listed ITE power supply marked LPS or Class 2 rated 9-32Vdc, 1.44 – 0.4A

Multi-Tech Systems, Inc. MultiConnect AW User Guide 11

Chapter 1 – Product Description and Specifications

Category

Description

Command Connector

DE9 (female connector)

Modem Connector

DE9

Dial Connector

RJ11

Power Connector

2.5mm miniature screw-on

Voltage Range

9V to 32VDC @ 400mA

Power Requirements*

Typical: 0.156A @ 9V @ 1.404W Max: 0.233A @ 9V @ 2.097W

0.078A @ 20V @ 1.560W 0.113A @ 20V @ 2.260W

0.053A @ 32V @ 1.696W 0.076A @ 32V @ 2.432W

Dimensions

7” W x 1.24”H x 2.79”D .70lbs 17.78cmW x 3.15cmH x 7.07cmD 0.318Kg

Operating Temperature**

-40° C to +60° C UL listed @ +40° C

Storage Temperature

-40° C to +85° C

Humidity

Relative humidity 20% to 90% noncondensing

Compliance

EMC Compliance

FCC Part 15
EN55022
EN55024

Radio Compliance

FCC Part 22, 24
RSS 132,133
EN301 489-1
EN301 489-7
EN301 511
AS/ACIF S042.1, S042.3

Safety

UL60950-1
cUL60950-1
IEC60950-1

MT100A2W

* Multi-Tech Systems, Inc recommends that the customer incorporate a 10% buffer into their power source

when determining product load.

** UL Listed @ 40°C. Limited by power supply. UL Certification does not apply or extend to an ambient above

40°C and has not been evaluated by UL for ambient greater than 40°C

** “UL has evaluated this device for use in ordinary locations only. Installation in a vehicle or other outdoor

locations has not been evaluated by UL. UL Certification does not apply or extend to use in vehicles or
outdoor applications or in ambient above 40° C.”

** Optional power must be UL Listed ITE power supply marked LPS or Class 2 rated 9-32Vdc, 1.44 – 0.4A

12 Multi-Tech Systems, Inc. MultiConnect AW User Guide

Chapter 1 – Product Description and Specifications

GSM 850

GSM 900

GSM 1800

GSM 1900

Frequency RX

869 to 894 MHz

925 to 960 MHz

1805 to 1800 MHz

1930 to 1990 MHz

Frequency TX

824 to 849 MHz

880 to 915 MHz

1710 to 1785 MHz

1850 to 1910 MHz

RF Power Stand

2W at 12.5% duty
cycle

2W at 12.5% duty
cycle

1W at 12.5% duty
cycle

1W at 12.5% duty
cycle

Category

Description

Frequency Range

824 – 960 MHz / 1710 – 1990 MHz

Impedance

50 Ohms

VSWR

<2.0:1

Typical Radiated Gain

3 dBi on azimuth plane

Radiation

Omni

Polarization

Vertical

Wave

Half Wave Dipole

Description

Part Number

Hinged Right Angle 900/1800 MHz Cellular Modem Antenna

ANF1-1HRA

Hinged Right Angle 800/1900 MHz Cellular Modem Antenna

ANF21HRA

Hinged Right Angle 850/900/1800/1900 MHz Cellular Modem Antenna

ANQB-1HRA

RF Specifications – MT100A2W-G Only

Antenna Specifications – MT100A2W-G Only

GPRS/GSM Antenna Requirements/Specifications

Antennas Available from Multi-Tech Systems, Inc.

PTCRB Requirements Note

There cannot be any alteration to the authorized antenna system. The antenna system must be the same
type with similar in-band and out-of-ban radiation patterns and maintain the same specifications.

FCC Requirements Note (Model MT100A2W-G only)

The antenna gain, including cable loss, must not exceed 3.0 dBi at 1900 MHz / 1.4 dBi at 850 MHz for
mobile operating configurations and 7.0 dBi at 1900 MHz / 1.4 dBi at 850 MHz for fixed mounted
operations, as defined in 2.1091 and 1.1307 of the rules for satisfying RF exposure compliance.

Multi-Tech Systems, Inc. MultiConnect AW User Guide 13

Chapter 1 – Product Description and Specifications

External Power

Command Connector
(DE-9 - Female)

Signal

IN/OUT

Pin 1 CD

O

Pin 2 RX

O

Pin 3 TX

I

Pin 4 DTR

I

Pin 5 GND

--

Pin 6 DSR

O

Pin 7 RTS

I

Pin 8 CTS

O

Pin 9 RI

O

External Power

Modem Connector
(DE-9 - Male)

Signal

IN/OUT

Pin 1

--

Pin 2 TX

O

Pin 3 RX

I

Pin 4

--

Pin 5 GND

--

Pin 6 DTR

I

Pin 7 CTS

I

Pin 8 RTS

O

Pin 9

--

Command Connector

The following table explains the pin functions.

Modem Connector – MT100A2W Only

The following table explains the pin functions.

14 Multi-Tech Systems, Inc. MultiConnect AW User Guide

Account Activation – MT100A2W-G Only

MT100A2W-G

MT100A2W

Check the Multi-Tech website at www.multitech.com/activation.go for account activation information.
Choose Generic GSM Activation and follow the directions to activate your account.

Insert the SIM Card into Holder, if Required

To operate the MultiConnect, you need a power supply connection. For the MT100A2W-G model, you
also need to insert a SIM card (Subscriber Identity Module) to operate the MultiConnect on a GPRS/GSM
network.

To install the SIM card:

Caution: Disconnect the power supply before adding or changing a SIM card.

1. Use a small Phillips screwdriver to remove the two SIM door screws and remove the SIM door.

2. Insert the SIM card into the card holder. The graphic above shows the correct SIM card orientation.

3. Verify that the SIM card fits into the holder properly and then replace the cover.

Connect the Antenna, Cables, and Power

1. Connect a suitable antenna to the ANT connector on the MT100A2W-G model, (see Antenna

Specifications in Chapter 1).

2. Connect the DE9 connector (9-pin) of the RS232 cable to the COMMAND connector on the unit and

connect the other end to serial port on your PC.

3. For the MT100A2W model, connect an RS232 cable, male connector, to the MODEM connector on

the back of the unit. Connect the other end of the cable to your external wireless modem.

Multi-Tech Systems, Inc. MultiConnect AW User Guide 15

Chapter 2 – Activation and Installation

4. Connect the RJ 11 phone cable to the DIAL connector on the unit and connect the other end of the

phone cable to the customer’s analog modem.

5. Remove the protective shipping cover. Attach the appropriate input connector to the power supply

module by holding down on the slide lock and tipping the input connector to fit into the notch on
top of the module and then lowering it into the slide lock. Then release the slide lock.

6. Screw-on the power lead from the power supply module to the power connection on the unit. Plug

the power supply into your power source.

Optional – Attach the Modem to a Flat Surface

The modem can be panel mounted with screws spaced according to the measurement shown.

Note: Use either #4 or #6 pan head screws for all four mount locations.

16 Multi-Tech Systems, Inc. MultiConnect AW User Guide

Configuration varies slightly depending on which model you have. The MT100A2W-G, which has the
internal GPRS/GSM wireless modem, has more configuration options than the MT100A2W unit. The
MT100A2W requires a Multi-Tech CDMA, RS232-based external modem for its cellular connection. The
differences are detailed in the Cellular Port Configuration topic.

The following configuration procedures are based on the Windows XP Operating System. If you cannot
find HyperTerminal in a different Windows operating system, check Windows Help for access
information.

Adding a Connection through HyperTerminal

1. Go to Start I All Programs I Accessories I Communications and then click on HyperTerminal. The

New Connection screen displays.

2. In the Name field, enter a name for your MultiConnect connection.

3. Click OK. The Connect To screen displays with the Country/region, Area code, and phone number

windows blanked out.

4. Select the COM port for the MultiConnect from the Connect using drop down list and click OK.

Multi-Tech Systems, Inc. MultiConnect AW User Guide 17

Chapter 3 – Initial MultiConnect Configuration

The COM Properties screen is displayed.

5. Select 115200 from the Bits per second drop down list.

6. Click Apply and then OK.

7. Press ENTER.

Logging in

The HyperTerminal login window displays after you complete the previous steps.

1. Enter admin as the default password. The Introduction Menu displays.

18 Multi-Tech Systems, Inc. MultiConnect AW User Guide