Multitech MTS2SA, MTS2SA-T-R, MultiConnect SS User Manual
MultiConnect™ SS
Serial-to-Serial Device Server
User Guide
MultiConnect™ SS User Guide
Serial-to-Serial Device Server (MTS2SA-T & MTS2SA-T-R)
PN S000354C, Version C
Copyright
This publication may not be reproduced, in whole or in part, without prior expressed written permissio n from MultiTech Systems, Inc. All rights reserved.
Copyright © 2004-8, by Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof and specifically
disclaims any implied warranties of merchantability or fitness for any particular purpose. F urthermore, Multi-Tech
Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof
without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.
Revisions
Revision Level Date Description
A 07/12/04 Initial release for Serial-to-Serial adapter.
B 05/11/05 Added more graphics to Connections sections. Added more power pin text.
Removed the Command Line Interface section and the Application
Examples from this document. Users should see the the common Command
Line Interface and Application Examples (S000368x).
C 01/30/08 Updated the Technical Support section. Changed the panel mounting screw
separation measurement. Updated the Warranty and Repairs Statement.
Added the WEEE Directive.
Trademarks
MultiConnect is a trademark of Multi-Tech Systems, Inc. The Multi-Tech logo is a registered trademark of Multi-T ech
Systems, Inc..
All other products or technologies are the trademarks or registered trademarks of their respective holder s.
Patents
This device is covered by one or more of the following patents: 6,031,867; 6,012,113; 5,628,030; 5,450,425. Other
patents pending.
World Headquarters
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, Minnesota 55112
Phone: 763-785-3500 or 800-328-9717
Fax: 763-785-9874
Internet Address: http://www.multitech.com
Technical Support
Country By Email By Phone
Europe, Middle East, Africa: support@multitech.co.uk +44 118 959 7774
U.S., Canada, all others: support@multitech.com 800-972-2439 or
763 717-5863
Multi-Tech Systems, Inc. Serial-to-Serial Device Server User Guide (S000354C) 2
Table of Contents
Table of Contents
Chapter 1 – Product Description & Specifications....................................................................................................4
Product Description....................................................................................................................................................4
Applications................................................................................................................................................................4
Product Builds............................................................................................................................................................5
Package Contents......................................................................................................................................................5
Handling Precautions.................................................................................................................................................5
Specifications.............................................................................................................................................................6
LED Indicators............................................................................................................................................................7
Chapter 2 – Installation................................................................................................................................................8
Attaching the MultiConnect to a Fixed Location.........................................................................................................8
Serial-to-Serial Installation .........................................................................................................................................9
Connecting the Cables...............................................................................................................................................9
Chapter 3 – Managing and Configuring the MultiConnect.....................................................................................11
Two Ways to Login...................................................................................................................................................11
Login Using TTY ..................................................................................................................................................11
Login Using Telnet through the PPP Interface.....................................................................................................11
About Command Mode and Data Mode...................................................................................................................11
Chapter 4 – Command Line Interface and Application Examples .........................................................................12
Chapter 5 – Setting Country or Region Codes Using the CLI................................................................................13
Chapter 6 – Flash Upgrade........................................................................................................................................14
Introduction ..............................................................................................................................................................14
Serial Flash Upgrade Scenario ................................................................................................................................ 14
Appendix A – Regulatory Information......................................................................................................................15
Appendix B – Warranty and Service.........................................................................................................................16
Replacement Parts...............................................................................................................................................17
Appendix C – WEEE Directive (Waste Electrical and Electronic Equipment).......................................................18
Introduction ..............................................................................................................................................................18
Instructions for Disposal of WEEE by Users in the European Union........................................................................18
Index............................................................................................................................................................................19
Multi-Tech Systems, Inc. Serial-to-Serial Device Server User Guide (S000354C) 3
Chapter 1 – Product Description and Specifications
Chapter 1 – Product Description &
Specifications
Product Description
The MultiConnect serial-to-serial device server enables installed serial devices to connect to the Internet for remote
monitoring, control and configuration.
Internet-Enable Any Device. The MultiConnect provides the powerful ability to IP-enable serial devices allowing
more options for data acquisition, device management, and industrial control than would otherwise be available.
Simply install the MultiConnect between a serial device and an analog, ISDN, or wireless modem to send and receive
data over the Internet. It can also serve as a single Web page in response to a Web browser request.
Reduces Development Time. MultiConnect can make your existing and next generation serial device IP-ready
without requiring hardware changes to its design. MultiConnect actually provides faster time-to-market because it
relieves the burden and expense of writing and maintaining Internet applications. The complete, ready-to-integrate
MultiConnect allows you to enhance your product while you focus on developing its core features.
Management and Configuration. MultiConnect has several means of management and configuration built into the
design. It supports remote configuration, which means you can have central site setup and control of the remote
MultiConnect device servers via the command line interface or telnet.
Applications
The MultiConnect will IP-enable any device to provide remote monitoring, control and configuration of any system.
The solution is ideal for the following applications:
• Appliances
• ATM terminals
• Credit card and check verification systems
• Data collection
• Gas pumps
• Industrial and medical remote monitoring systems
• Point-of-sale terminals
• Remote diagnostics
• Remote metering
• Security systems
• Ticketing machines
• Vending/gaming machines
• And more…..
Multi-Tech Systems, Inc. Serial-to-Serial Device Server User Guide (S000354C) 4
Chapter 1 – Product Description and Specifications
Product Builds
Product Description Region
MTS2SA-T Serial-to-Serial + IP (External Power) Global
MTS2SA-T-R Serial-to-Serial + IP (RS-232 Power) Global
Note: The MTS2SA-T-R (RS-232 Powered) requires power to be supplied into Pin 6 of
the female DB9.
Package Contents
• One MultiConnect Device Server
• One universal power supply with power cord included with the externally po wered devic e server
• One RS-232 cable included with the RS-232 Serial-to-Serial device server
• One mounting bracket
• Four adhesive-backed rubber feet (table-top mounting)
• One Quick Start Guide
• One MultiConnect CD
Handling Precautions
All devices must be handled with certain precautions to avoid damage due to the accumulation of static charge.
Although input protection circuitry has been incorporated into the devices to minimize the effect of this static buildup,
proper precautions should be taken to avoid exposure to electrostatic discharge during handling and mounting.
Multi-Tech Systems, Inc. Serial-to-Serial Device Server User Guide (S000354C) 5
Chapter 1 – Product Description and Specifications
Specifications
Category Description
Memory
Flash Memory
Protocols Supported
Serial Interface
Data Formats
Data Rates
Flow Control
Management
Security
System Software
LEDs
Ethernet
Power Requirements With External Power (MTS2SA-T) Power Consumption
Operating Temperature
Storage Temperature
Physical Dimensions
Certifications Safety Certifications:
Features
8 MEG
2 MEG
ARP, DHCP, FTP, HTTP, ICMP, IP, POP3, PPP, SMTP, TCP, Telnet, TFTP, and
UDP
Standard DCE serial
Serial, binary, asynchronous
300; 1200; 2400; 4800; 9600; 19200; 38400; 57600; 115200; 230400 bps
RTS/CTS (hardware)
Serial; Telnet
Username and password authentication using local database
Flash ROM standard: downloadable from a TCP/IP host (TFTP) or Xmodem via
Serial
ACT (Activity) and STS (Status)
IEEE 802.3
@ 9V DC: Typical 240mA Maximum 250mA
With RS-232 Power (MTS2SA-T-R) Power Consumption
@ 5V DC: Typical 95mA Maximum 105mA
@ 10V DC: Typical 50mA Maximum 60mA
@ 15V DC: Typical 35mA Maximum 45mA
@ 20V DC: Typical 28mA Maximum 38mA
@ 25V DC: Typical 24mA Maximum 34mA
32° to +120°F (0° to 50°C); humidity range 25-85% (non-condensing)
-40°C to +85°C
3.5" w x 2.1" h x 0.98" d; 3.4 oz.
8.8 cm x 5.3 cm x 6 cm; 96 g
UL60950
cUL60950
EN60950
ACA TS001 / AS 3260
EMC Safety Approvals:
FCC Part 15 Class A
EN55022
EN55024
CE Marked
Serial interface supports DTE speeds to 230K bps
Embedded TCP/IP stack
External and RS-232 power options
High performance processor runs ARP, DHCP, FTP, HTTP, ICMP, IP, POP3,
PPP, SMTP, SNMP, SNMP, TCP, Telnet, TFTP, UDP protocols
Command line interface
Flash memory to update firmware with the latest enhancements
Flexible IP protocol stack
Compact, rugged industrial chassis design
Desktop or panel mounting
Two-year warranty
Multi-Tech Systems, Inc. Serial-to-Serial Device Server User Guide (S000354C) 6
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