Multitech MTR-H6 User Manual

MultiConnect
Series Router User Guide

®

rCell 100

MULTICONNECT® RCELL 100 SERIES ROUTER USER GUIDE

MultiConnect®rCell 100 Series Router User Guide

Models: MTR-H6

Part Number: S000555 Version: 1.0.3

Copyright

This publication may not be reproduced, in whole or in part, without the specific and express prior written permission signed by an executive officer of
Multi-Tech Systems, Inc. All rights reserved. Copyright © 2014 by Multi-Tech Systems, Inc.

Multi-Tech Systems, Inc. makes no representations or warranties, whether express, implied or by estoppels, with respect to the content, information,
material and recommendations herein and specifically disclaims any implied warranties of merchantability, fitness for any particular purpose and non­infringement.

Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of
Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.

Legal Notices

The Multi-Tech products are not designed, manufactured or intended for use, and should not be used, or sold or re-sold for use, in connection with
applications requiring fail-safe performance or in applications where the failure of the products would reasonably be expected to result in personal injury or
death, significant property damage, or serious physical or environmental damage. Examples of such use include life support machines or other life
preserving medical devices or systems, air traffic control or aircraft navigation or communications systems, control equipment for nuclear facilities, or
missile, nuclear, biological or chemical weapons or other military applications (“Restricted Applications”). Use of the products in such Restricted
Applications is at the user’s sole risk and liability.

MULTI-TECH DOES NOT WARRANT THAT THE TRANSMISSION OF DATA BY A PRODUCT OVER A CELLULAR COMMUNICATIONS NETWORK WILL BE
UNINTERRUPTED, TIMELY, SECURE OR ERROR FREE, NOR DOES MULTI-TECH WARRANT ANY CONNECTION OR ACCESSIBILITY TO ANY CELLULAR
COMMUNICATIONS NETWORK. MULTI-TECH WILL HAVE NO LIABILITY FOR ANY LOSSES, DAMAGES, OBLIGATIONS, PENALTIES, DEFICIENCIES, LIABILITIES,
COSTS OR EXPENSES (INCLUDING WITHOUT LIMITATION REASONABLE ATTORNEYS FEES) RELATED TO TEMPORARY INABILITY TO ACCESS A CELLULAR
COMMUNICATIONS NETWORK USING THE PRODUCTS.

Contacting Multi-Tech

Knowledge Base

The Knowledge Base provides immediate access to support information and resolutions for all Multi-Tech products. Visit http://www.multitech.com/kb.go.

Support Portal

To create an account and submit a support case directly to our technical support team, visit: https://support.multitech.com.

Support

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Country By Email By Phone

Europe, Middle East, Africa: [e-mail] +(44) 118 959 7774

U.S., Canada, all others: [e-mail] [phone] or [phone]

Warranty

To read the warranty statement for your product, visit www.multitech.com/warranty.go. For other warranty options, visit www.multitech.com/es.go.

World Headquarters

Multi-Tech Systems, Inc.

2205 Woodale Drive, Mounds View, MN 55112

Phone: [phone] or [phone]

Fax [phone]

2 MultiConnect®rCell 100 Series Router User Guide

CONTENTS

Contents

Product Overview .................................................................................................................................................... 5

About MultiConnect rCell 100 Series Router................................................................................................................ 5

Documentation ........................................................................................................................................................... 5

Descriptions of LEDs...................................................................................................................................................... 6

Side Panels .................................................................................................................................................................... 7

Ethernet LED Descriptions ........................................................................................................................................... 7

Specifications ................................................................................................................................................................ 8

Dimensions.................................................................................................................................................................. 10

Power Draw ................................................................................................................................................................ 11

RF Specifications ......................................................................................................................................................... 11

Safety Warnings..................................................................................................................................................... 12

Lithium Battery ........................................................................................................................................................... 12

Ethernet Ports ............................................................................................................................................................. 12

Radio Frequency (RF) Safety ....................................................................................................................................... 12

Interference with Pacemakers and Other Medical Devices ...................................................................................... 12

Potential interference ............................................................................................................................................... 12

Precautions for pacemaker wearers ........................................................................................................................ 13

Antenna....................................................................................................................................................................... 13

Cellular Information............................................................................................................................................... 14

Antenna System Cellular Devices................................................................................................................................ 14

Requirements for Cellular Antennas with regard to FCC/IC Compliance ................................................................. 14

Cellular Antenna Information ..................................................................................................................................... 14

Authorized Antenna/Antenna Specifications for Cellular Bands .............................................................................. 14

3G Antenna Requirements/Specifications ............................................................................................................... 14

Installing and Using the Router .............................................................................................................................. 16

Installing the Router.................................................................................................................................................... 16

Mounting the Device................................................................................................................................................... 16

Activating the Account for Wireless Devices ............................................................................................................. 16

Installing the SIM Card ............................................................................................................................................... 17

Setting up Wi-Fi........................................................................................................................................................... 17

Resetting the Device ................................................................................................................................................... 17

Resetting the Device to Factory Defaults .................................................................................................................. 17

Regulatory Information.......................................................................................................................................... 18

47 CFR Part 15 Regulation Class B Devices ................................................................................................................. 18

Canadian Limitations................................................................................................................................................... 18

Industry Canada Class B Notice................................................................................................................................... 18

EMC, Safety, and R&TTE Directive Compliance ......................................................................................................... 19

MultiConnect®rCell 100 Series Router User Guide 3

CONTENTS

Restriction of the Use of Hazardous Substances (RoHS) ............................................................................................ 20

REACH Statement ....................................................................................................................................................... 21

Registration of Substances........................................................................................................................................ 21

Substances of Very High Concern (SVHC) ................................................................................................................ 21

Waste Electrical and Electronic Equipment Statement .............................................................................................. 21

WEEE Directive.......................................................................................................................................................... 21

Instructions for Disposal of WEEE by Users in the European Union ........................................................................ 21

Information on HS/TS Substances According to Chinese Standards ......................................................................... 22

Information on HS/TS Substances According to Chinese Standards (in Chinese) ...................................................... 23

4 MultiConnect®rCell 100 Series Router User Guide

PRODUCT OVERVIEW

Product Overview

About MultiConnect rCell 100 Series Router

This guide describes the MultiConnect rCell 100 Series router. The rCell family of routers is carrier approved and
ready-to-deploy. You can use your device to provide secure data communication between many types of devices
that use legacy as well as the latest communication technologies. Some device models support:

■ Bluetooth communication to devices with this technology

■ Wi-Fi communication to devices with this technology

■ GPS

The router has an integrated cellular modem and includes 10/100BaseT Ethernet and RS-232 serial connectivity. An
image of the device follows:

Documentation

The following table describes additional documentation for your device. The documentation is available on the
Multi-Tech Installation Resources website at www.multitech.com/setup/product.go.

Document Description

User Guide This document. Provides an overview, safety and regulatory

information, schematics and general device information.

API guide You can use the rCell API to manage configurations, poll statistics, and

issue commands. The design, patterns, and methods are documented
in the API Guide part number S000576.

AT Commands This document describes AT commands that are available for your

device. These commands are documented in the Reference Guide part
number S000528.

MultiConnect®rCell 100 Series Router User Guide 5

PRODUCT OVERVIEW

Descriptions of LEDs

The top panel contains the following LEDs:

■ Power and Status LEDs—The Power LED indicates that DC power is present and the Status LED blinks when

the unit is functioning normally.

■ Modem LEDs—Two modem LEDs indicate carrier detection and link status.

■ Signal LEDs—Three signal LEDs display the signal strength level of the wireless connection.

■ Ethernet LEDs—These LEDs are not on the top panel. See the section Ethernet LED Descriptions for

descriptions of these LEDs.

LED Indicators

POWER Indicates presence of DC power when lit.

STATUS The LED is a solid light when the device is booting up, saving the configuration, restarting,

or updating the firmware. When the Status LED begins to blink, the router is ready for use.

CD Carrier Detect. When lit, indicates data connection has been established.

LS Link Status

OFF—There is no power to the cellular radio.

Continuously Lit—Powered, connected and transmitting and receiving data.

Slow Blink (-0.2Hz) —Powered, connected and idle.

Faster Blink (-3Hz)— Powered and searching for a connection.

SIGNAL Signal strength for cellular.

ALL OFF—Unit is off, not registered on network, or extremely weak signal (0 < = RSSI <

6).

1 Bar “ON”—Very weak signal (7 < = RSSI <14).

1 Bar and 2 Bar “ON”—Weak signal (15 < = RSSI <23).

1 Bar, 2 Bar, and 3 Bar “ON”—Good signal (24 <= RSSI > = 31).

6 MultiConnect®rCell 100 Series Router User Guide

Side Panels

A side panel of the device follows:

PRODUCT OVERVIEW

Not all models have a GPS connector.

The figure that follows shows the other side of the device.

Ethernet LED Descriptions

Two Ethernet LEDs are physically on the RJ-45 connector(s). The table that follows describes these LEDs.

Ethernet Link Right LED on Ethernet connector. Blinks when there is transmit and

receive activity on the Ethernet link. It shows a steady light when
there is a valid Ethernet connection.

MultiConnect®rCell 100 Series Router User Guide 7