Multi-Tech Systems, Inc. makes no representations or warranties, whether express, implied or by estoppels, with respect to the content, information,
material and recommendations herein and specifically disclaims any implied warranties of merchantability, fitness for any particular purpose and noninfringement.
Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of
Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.
Trademarks and Registered Trademarks
MultiTech, and the MultiTech logo, MultiConnect, and Dragonfly are trademarks or registered trademarks of Multi-Tech Systems, Inc. All other products
and technologies are the trademarks or registered trademarks of their respective holders.
Legal Notices
The MultiTech products are not designed, manufactured or intended for use, and should not be used, or sold or re-sold for use, in connection with
applications requiring fail-safe performance or in applications where the failure of the products would reasonably be expected to result in personal injury or
death, significant property damage, or serious physical or environmental damage. Examples of such use include life support machines or other life
preserving medical devices or systems, air traffic control or aircraft navigation or communications systems, control equipment for nuclear facilities, or
missile, nuclear, biological or chemical weapons or other military applications (“Restricted Applications”). Use of the products in such Restricted
Applications is at the user’s sole risk and liability.
MULTITECH DOES NOT WARRANT THAT THE TRANSMISSION OF DATA BY A PRODUCT OVER A CELLULAR COMMUNICATIONS NETWORK WILL BE
UNINTERRUPTED, TIMELY, SECURE OR ERROR FREE, NOR DOES MULTITECH WARRANT ANY CONNECTION OR ACCESSIBILITY TO ANY CELLULAR
COMMUNICATIONS NETWORK. MULTITECH WILL HAVE NO LIABILITY FOR ANY LOSSES, DAMAGES, OBLIGATIONS, PENALTIES, DEFICIENCIES, LIABILITIES,
COSTS OR EXPENSES (INCLUDING WITHOUT LIMITATION REASONABLE ATTORNEYS FEES) RELATED TO TEMPORARY INABILITY TO ACCESS A CELLULAR
COMMUNICATIONS NETWORK USING THE PRODUCTS.
The MultiTech products and the final application of the MultiTech products should be thoroughly tested to ensure the functionality of the MultiTech
products as used in the final application. The designer, manufacturer and reseller has the sole responsibility of ensuring that any end user product into
which the MultiTech product is integrated operates as intended and meets its requirements or the requirements of its direct or indirect customers.
MultiTech has no responsibility whatsoever for the integration, configuration, testing, validation, verification, installation, upgrade, support or maintenance
of such end user product, or for any liabilities, damages, costs or expenses associated therewith, except to the extent agreed upon in a signed written
document. To the extent MultiTech provides any comments or suggested changes related to the application of its products, such comments or suggested
changes is performed only as a courtesy and without any representation or warranty whatsoever.
Contacting MultiTech
Knowledge Base
The Knowledge Base provides immediate access to support information and resolutions for all MultiTech products. Visit http://www.multitech.com/kb.go.
Support Portal
To create an account and submit a support case directly to our technical support team, visit: https://support.multitech.com.
Processor Model (-B01) .............................................................................................................................................. 7
No Processor Model (-B02) ......................................................................................................................................... 8
Chapter 3 – Hardware and Specifications................................................................................................................. 9
Powering Down Your Device ...................................................................................................................................... 10
Processor Model (B01).............................................................................................................................................. 17
No Processor Model (B02) ........................................................................................................................................ 18
Absolute Maximum Rating........................................................................................................................................ 18
DC Electrical Characteristics...................................................................................................................................... 18
Input/Output Current Ratings................................................................................................................................... 19
Power Draw................................................................................................................................................................. 19
MTQ-LAT3-B02 (No Processor) ................................................................................................................................. 21
USB Cable Recommendations..................................................................................................................................... 22
3G_ONOFF Signal ....................................................................................................................................................... 22
No Processor Models (B02)....................................................................................................................................... 23
Installing a SIM Card on a DragonFly ......................................................................................................................... 23
LTE Antenna Information .......................................................................................................................................... 24
SMA to U.FL Cables ..................................................................................................................................................... 25
Connecting an Antenna through the Developer Board Connectors........................................................................... 25
Antenna Approvals and Safety Considerations ........................................................................................................ 26
Diversity and Power Draw ....................................................................................................................................... 26
FCC & IC Information to Consumers ......................................................................................................................... 26
FCC Grant Notes........................................................................................................................................................ 26
Radio Frequency (RF) Safety ....................................................................................................................................... 28
Sécurité relative aux appareils à radiofréquence (RF).............................................................................................. 28
General Safety............................................................................................................................................................. 29
Interference with Pacemakers and Other Medical Devices ...................................................................................... 29
User Responsibility...................................................................................................................................................... 30
Chapter 6 – Getting Started with the MTQ-LAT3-B01 ............................................................................................. 31
Developing with an MTQ in mbed .............................................................................................................................. 31
ST Microelectronics STM32F411xC/E ........................................................................................................................ 32
Known Issues .............................................................................................................................................................. 32
Approvals and Certifications ....................................................................................................................................... 34
Example Labels............................................................................................................................................................ 34
47 CFR Part 15 Regulation Class B Devices ................................................................................................................. 35
FCC Grant ................................................................................................................................................................. 35
Industry Canada Class B Notice................................................................................................................................... 37
4MultiConnect®DragonflyTMMTQ-LAT3 Device Guide
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CONTENTS
Canadian Limitations................................................................................................................................................. 38
Industry Canada ........................................................................................................................................................ 39
Registration of Substances........................................................................................................................................ 42
Substances of Very High Concern (SVHC) ................................................................................................................ 42
Restriction of the Use of Hazardous Substances (RoHS) ............................................................................................ 43
Installing Connection Manager and Connecting a Device .......................................................................................... 44
Setting Up a Serial Device ........................................................................................................................................... 45
Serial COM port is not available in the Serial Modem Settings................................................................................ 47
Device is not detected ("No Device") ....................................................................................................................... 47
MultiConnect Cell USB Modem is not detected ....................................................................................................... 48
The MultiConnect®DragonflyTM(MTQ) cellular system-on-module (SoM) is a ready-to-integrate processing and
communications device that offers developers the functionality of a SoM with the convenience of an onboard
cellular radio all in one compact design. Models with the integrated ARM®Cortex®-M4 processor allow developers
to host their application and have access to a full suite of interfaces for connecting sensors or other remote assets.
Dragonfly features an ARM mbedTMcompatible software library for faster development. All Dragonfly software is
Open Source.
Documentation
The following documentation is available at www.multitech.com.
DocumentDescriptionPart Number
Device GuideThis document. Provides model specifications and developer
information.
Universal Developer Kit 2.0
Developer Guide
USB Driver Installation GuideProvides steps for installing USB drivers.S000616
Telit LE910 V2 Series AT
Commands Reference Guide
Note: If using the MTQ-LAT3-B01 model, additional documentation is available on the mbed site and at
www.multitech.net. See Chapter 6, Getting Started for details.
Provides information on using the developer board with the
MTQ.
Provides AT commands and parameters used to configure
your device, used with firmware version 17.00.5x3.
S000656
S000610
80446ST10707A
Rev 2
Product Build Options
ProductDescriptionRegion
MTQ-LAT3-B01LTE Cat 1 Embedded Cellular SoM with FallbackNorth America
MTQ-LAT3-B02Embedded LTE Cat 1 Modem with FallbackNorth America
Developer Kit
MTUDK2-ST-CELLDeveloper Kit for Dragonfly devices.Global
Note:
These units ship without network activation. To connect them to the cellular network, you need SIM cards
from your service provider.
The complete product code may end in .Rx. For example, MTQ-LAT3-B01.Rx, where R is revision and x is the
revision number.
All builds can be ordered individually or in 50-packs.
6MultiConnect®DragonflyTMMTQ-LAT3 Device Guide
Page 7
Chapter 2 – Mechanical Drawings
MTQ-LAT3 Models
Processor Model (-B01)
MECHANICAL DRAWINGS
MultiConnect®DragonflyTMMTQ-LAT3 Device Guide7
Page 8
MECHANICAL DRAWINGS
No Processor Model (-B02)
8MultiConnect®DragonflyTMMTQ-LAT3 Device Guide
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HARDWARE AND SPECIFICATIONS
Chapter 3 – Hardware and Specifications
Specifications
CategoryDescription
General
StandardsLTE FDD Cat 1, 3GPP release 9 compliant
HSPA+ 21 fallback
SMS is based on CS/Packet-Switched (PS) domain of GSM and WCDMA
USB Interface is CDC-ACM compliant
Frequency Bands4G: 700 (B12/B13)/850 (B5)/AWS 1700 (B4)/1900 (B2)
3G: 850 (B5)/1900 (B2)
LEDOne, link status
Speed
Data SpeedLTE: 10 Mbps downlink/5 Mbps uplink
HSPA+: Up to 21.0 Mbps downlink/5.76 Mbps uplink
Interface
USB InterfaceMicro USB 2.0 high speed
UARTB01 models: Full UART to processor, then RX, TX, RTS, CTS only between the processor
and radio
B02 Models: Full UART
Serial Modem Interface Up to 921.6 Kbps
Storage
Serial FlashSPI bus compatible serial 16Mb flash memory
Physical Description
Weight0.6 oz (17g)
DimensionsRefer to Mechanical Drawings for details.
Connectors
Antenna2 surface mount U.FL: cellular, auxiliary
SIM Holder1.8 V and 3 V micro
1
Pin header40-pin female for USB or UART
Environment
Operating
Temperature
Storage Temperature-40° C to +85° C
MultiConnect®DragonflyTMMTQ-LAT3 Device Guide9
3
-40° C to +85° C
4
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HARDWARE AND SPECIFICATIONS
CategoryDescription
Humidity20%-90% RH, non-condensing
CategoryDescription
Power Requirements
Operating Voltage5 V +/- 5%
Input CurrentSee Power Draw
Certifications and Compliance
EMC and Radio
Compliance
FCC Part 15 Class B
FCC Part 22
FCC Part 24
Safety ComplianceUL/cUL 60950-1 2nd Edition
1
mbed has limited USB support for the processor. Software controls routing to processor or directly to radio.
2
The battery management circuit is designed for single cell Li-Ion/Li-Poly technology. Acceptability of the battery
charge circuit for charging specific batteries/cells is to be determined in the end product.
3
Radio performance may be affected by temperature extremes. This is normal.
4
Device has been tested up to +85° C. UL Recognized @ 85° C.
Note: Acceptability of the battery charge circuit for charging specific batteries/cells is to be determined in the
end product.
Powering Down Your Device
CAUTION: Failing to properly power down the device before removing power may corrupt your device's file
system.
To properly power down your device, use the following sequence or pull 3G_ONOFF signal low:
1.Issue the AT#SHDN command.
2.Wait 30 seconds.
3.Power off or disconnect power.
Note: If you send AT#SHDN and do not remove power AND the 3G_ONOFF line is high, the radio restarts after
60 seconds.
10MultiConnect®DragonflyTMMTQ-LAT3 Device Guide
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HARDWARE AND SPECIFICATIONS
40-Pin Connector Definitions
MTQ-xx-B01
PinSignal NameLogic Level Voltage
1DBX_TX3VOST Micro UART debug Tx output
1
In/OutDescription
2SWCLK3VISee ST Microcontroller Guide
3CHARGE_MON0 - VCC-INOOpen-drain charging status
indication output
4PWR_GOOD0 - VCC-INOOpen-drain power good status
indication output
5GNDGNDGNDGround
6USB-DATA+0 - 3V
2
7USB-DATA-
8VCC-IN4.35 - 5.25Power InputMain Power
9IO_00I = 0 - 7V, O = 0 - 3VI/OGeneral Purpose I/O from ST
10IO_01
Microcontroller (STM 32F411)
11IO_02
12IO_03
13GNDGNDGNDGround
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HARDWARE AND SPECIFICATIONS
PinSignal NameLogic Level Voltage
1
In/OutDescription
14IO_04I = 0 - 7V, O = 0 - 3VI/OGeneral Purpose I/O from ST
15IO_05
Microcontroller (STM 32F411)
16IO_06
17IO_07
18IO_08
19IO_09
20IO_10
21IO_11
22IO_12
23IO_13
24IO_14
25IO_15
26IO_16
27IO_17
28GNDGNDGNDGround
29IO_18I = 0 - 7V, O = 0 - 3VI/OGeneral Purpose I/O from ST
30IO_19
Microcontroller (STM 32F411)
31IO_20
32IO_21
33VCC-IN4.35 - 5.25Power InputMain Power
34LINK_STATUS3VORadio link status LED
35RESET0 - 3VINRST pin of ST micro
36GNDGNDGNDGround
37GND
38SWO3VOSee ST Microcontroller Guide
39SWDIO3VI
40DBG_RX3VIST Micro UART debug Tx input
1
A hyphen (-) indicates a range of acceptable logic levels.
2
USB D+D-: 5V tolerant inputs / 3V drive-level output
MTQ-xx-B02
PinSignal NameLogic Level Voltage
1
Max
In/OutDescription
Voltage
1N/C
12MultiConnect®DragonflyTMMTQ-LAT3 Device Guide
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HARDWARE AND SPECIFICATIONS
PinSignal NameLogic Level Voltage
1
Max
In/OutDescription
Voltage
2N/C
3N/C
4PWR_GOOD0- VCC-INOOpen-drain power good status
indication output
5GNDGNDGNDGround
6USB-DATA+0 - 3V5.5VI/OUSB Data
7USB-DATA-
8VCC-IN4.35V - 5.25VPower Input Main Power
9RADIO_RXD0 - 3V3.3VO
10RADIO_DCD0 - 3V3.3VOData carrier detect
11RADIO_RI0 - 3V3.3VORing indicator
12RADIO_CTS0 - 3V3.3VOClear to send (flow control)
29RADIO_RTS0 - 3.3V3.3VIRequest to send (flow control)
30RADIO_DSR0 - 3V3.3VOData set ready
31RADIO_DTR0 - 3.3V3.3VIDTE ready
32RADIO_TXD0 - 3.3V3.3VISerial data input from DTE
33VCC-IN4.35 - 5.25VPower Input Main Power
MultiConnect®DragonflyTMMTQ-LAT3 Device Guide13
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HARDWARE AND SPECIFICATIONS
PinSignal NameLogic Level Voltage
1
Max
In/OutDescription
Voltage
34LINK_STATUS3VORadio link status LED
35RESET0 - 3VIRadio reset
36GNDGNDGNDGround
37GND
38N/C
39N/C
40N/C
1
For -B02 models only: Pins 14, 15, 16, and 27 are part of the SPI interface. These pins are inputs. If you do not use
them, connect them externally to a high level signal (preferably through a high pull-up resistor) to keep them from
floating.
40-Pin Connector
Manufacturer:Hirose Electric Co LTD
Description:Plug
Model Number:DF17(2.0)-40DP-0.5V(57)
Processor Pin Information (B01 models only)
Note: Diagram from the STMicro 32F411 datasheet.
The following table lists the processor pins and how the MTQ uses them.
14MultiConnect®DragonflyTMMTQ-LAT3 Device Guide
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HARDWARE AND SPECIFICATIONS
Net NameNumberPin NameDetails
VDD3_31VBATPower
3G_ONOFF2PC13Enable line to the Radio
32K_XTAL_3PC14RTC Clock
32K_XTAL4PC15RTC Clock
26MHZ_CLK_IN5PH0-OSC_INMain Clock
26MHZ_CLK_DRIVE6PH1-OSC_OUTMain Clock
N_RESET7NRSTExternal Reset in
IO_108PC0GPIO/Analog capable pin
IO_119PC1GPIO/Analog capable pin
IO_810PC2GPIO
RADIO_PWR11PC3Voltage enable for Telit
GND12VSSAPower
VDD3_313VDDAPower
IO_18/RTS14PA0GPIO/Analog capable pin/USART2_CTS
IO_03/CTS15PA1GPIO/Analog capable pin/USART2_RTS
IO_00/RXD16PA2GPIO/USART2_TX
IO_21/TXD17PA3GPIO/USART2_RX
GND18VSS_4Power
VDD3_319VDD_4Power
SPI-SS120PA4SPI1 Select
IO_05/SCK21PA5SPI1 Clock/GPIO
IO_16/MISO/SDIO_CMD22PA6SPI1 MSIO/SDIO_CMD /GPIO
IO_01/DCD23PA7GPIO
IO_1224PC4GPIO/Analog capable pin
VDD1.8_MON25PC5Power
IO_926PB0GPIO/Analog capable pin
IO_02/RI27PB1GPIO
BOOT1/BC_NCE28PB2Battery charge enabled. Pulled down by default.
The M25P16 is a 16Mb (2Mb x 8) serial flash memory device with write protection mechanisms accessed by a SPIcompatible bus.
The serial flash is accessible via the processor pinout on B01 devices. Features include:
75 MHz clock frequency (maximum)
Page program (up to 256 bytes) in 0.64ms (TYP)
Erase capability
Sector erase: 512Kb in 0.6 s (TYP)
Bulk erase: 16Mb in 13 s (TYP)
Write protection
Hardware write protection (protected area size defined by non-volatile bits BP0, BP1, BP2)
Deep power down: 1µA (TYP)
Electronic signature
JEDEC standard 2-byte signature (2015h)
Unique ID code (UID) and 16 bytes of read-only data available upon customer request
RES command, one-byte signature (14h) for backward compatibility
More than 100,000 write cycles per sector
More than 20 years of data retention
Communications Flow
Processor Model (B01)
Note:
The B01 has a UART subset as well as GPIO (4 pin UART (tx/rx/rts/cts)
If needed, use the GPIOs for additional UART signaling.
The USB port can switch between a connection to the radio or a connection to the processor. The
USB selection is controlled via programming on the processor. There is no USB between the radio
and the processor.
MultiConnect®DragonflyTMMTQ-LAT3 Device Guide17
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HARDWARE AND SPECIFICATIONS
No Processor Model (B02)
Note: B02 provides a full UART interface as well as a USB interface.
Electrical Characteristics
Operating Conditions
ParameterMinimum VoltsMaximum Volts
Supply Range - Vcc4.355
Absolute Maximum Rating
ParameterMinimum VoltsMaximum Volts
Voltage at any signal pin-0.35.5
DC Electrical Characteristics
ParameterConditionsMinimum VoltsMaximum Volts
Digital signal input low levelCMOS port
IIO=+8 mA
Digital signal input high levelCMOS port
IIO=+8 mA
Output low level voltage for an I/O pinCMOS port
Output high level voltage for an I/O pinVDD-0.4-
IIO=+8 mA
Output low level voltage for an I/O pinTTL port
Output high level voltage for an I/O pin2.4-
IIO=+8 mA
Output low level voltage for an I/O pinIIO=+20 mA-1.3
Output high level voltage for an I/O pinVDD-1.3
Output low level voltage for an I/O pinIIO=+6 mA-0.4
Output high level voltage for an I/O pinVDD-0.4
Output low level voltage for an I/O pinIIO=+4 mA-0.4
Output high level voltage for an I/O pinVDD-0.4
-0.30.9
2.15.5
-0.4
-0.4
(1)
(1)
(2)
-
-
-
(1)
(1)
(2)
Reset (low active) input lowCMOS port
-0.99
IIO=+8 mA
18MultiConnect®DragonflyTMMTQ-LAT3 Device Guide
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HARDWARE AND SPECIFICATIONS
ParameterConditionsMinimum VoltsMaximum Volts
Reset (low active) input highCMOS port
IIO=+8 mA
(1) Guaranteed by characterization results, not tested in production.
(2) Guaranteed by design, not tested in production.
Note:
See the ST Microcontroller data sheet (STM 32F411REF) and the Pin Connector Definitions table in Chapter
3 of this guide.
Use VDD= 3.0V when referencing the STM 32F411REF data sheet.
Input/Output Current Ratings
Output current draw PWR_GOOD, CHG_MON5 mA
Output current draw all other output pins25 mA
Power Draw
MTQ-LAT3-B01 (Processor)
2.31-
Radio
Protocol
Sleep ModeCellular
Connection Idle
(No Data)
(AVG) Measured
Current at Max
1
Power
TX Pulse2(AVG)
Amplitude Current for
Peak Current for
Total Inrush
Charge3Measured
in Millicoulombs
HSDPA/LTE)
5 Volts WITH Unit in developer card
WCDMA5 mA56 mA655 mA748 mA3.21 mC
LTE5 mA58 mA540 mA608 mA3.21 mC
5 Volts WITHOUT Unit in developer card
WCDMA5 mA62 mA715 mA808 mA3.45 mC
LTE5 mA62 mA555 mA624 mA3.45 mC
1
Maximum Power: The continuous current during maximum data rate with the radio transmitter at
maximum power.
2
Tx Pulse: The average peak current during a GSM850 transmission burst period or HSDPA/LTE
connection. The transmission burst duration for GSM850 can vary, depending on what transmission
scheme is being deployed (GPRS Class 8, Class 10, GSM, etc.).
3
Inrush Charge: The total inrush charge at power on.
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HARDWARE AND SPECIFICATIONS
Waveforms
USB only inrush charge of 3.45 mC with 37.2 mS duration
Total Inrush charge of 3.21 mC with 41.1 mS duration
20MultiConnect®DragonflyTMMTQ-LAT3 Device Guide
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MTQ-LAT3-B02 (No Processor)
HARDWARE AND SPECIFICATIONS
Radio
Protocol
Radio On/Off
Mode Current
(Amps)
Cellular
Connection Idle
(No Data)
(AVG) Measured
Current at Max
1
Power
TX Pulse2(AVG)
Amplitude Current for
Peak Current for
Total Inrush
Charge3Measured
in Millicoulombs
HSDPA/LTE
5 Volts WITHOUT unit in developer card
WCDMA25 mA37 mA590 mA660 mA3.18 mC
LTE25 mA38 mA510 mA572 mA3.18 mC
5 Volts WITH unit in developer card
WCDMA25 mA43 mA640 mA700 mA3.68 mC
LTE25 mA45 mA525 mA592 mA3.68 mC
1
Maximum Power: The continuous current during maximum data rate with the radio transmitter at
maximum power.
2
Tx Pulse: The average peak current during a GSM850 transmission burst period or HSDPA connection.
The transmission burst duration for GSM850 can vary, depending on what transmission scheme is being
deployed (GPRS Class 8, Class 10, GSM, etc.).
3
Inrush Charge: The total inrush charge at power on.
Waveforms
Total inrush current of 3.18 mC with 38.8 mS duration
MultiConnect®DragonflyTMMTQ-LAT3 Device Guide21
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HARDWARE AND SPECIFICATIONS
USB only, total inrush current of 3.68 mC with 37.8 mS duration
USB Cable Recommendations
If your device has a USB connector, to avoid enumeration or power issues:
Use a high-speed USB cable that is as short as possible.
Use a well-shielded cable with at least 24 AWG wire pair for power/ground and 28 AWG wire pair for data
lines.
If possible, use a USB port that connects directly to the motherboard rather than a USB port with added
cabling inside the computer chassis.
Use USB 3.0 ports if available. These ports are typically rated for more current.
You can order the USB cable through MultiTech. The part number is CA-USB-A-MICRO-B-3.
3G_ONOFF Signal
Minimum pulse is 200 μs up to 900 msec.
This short pulse causes an unconditional radio shutdown.
There is no controlled disconnect from the network.
The radio restarts.
The radio takes 10 seconds to recover and finish starting.
Holding 3G_ONOFF low longer than 1 second causes a controlled disconnect from the network and then
turns the radio off.
The radio stays off as long as 3G_ONOFF is held low.
Due to the network disconnect, shutoff can take up to 30 seconds.
22MultiConnect®DragonflyTMMTQ-LAT3 Device Guide
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HARDWARE AND SPECIFICATIONS
Device Reset
Processor Models (B01)
To reset the processor, the minimum recommended reset pulse is 200 μs. The maximum reset pulse is less
than 1 second.
Refer to STM32F411 documentation for additional reset options available within the on-board
microcontroller.
Reset is controlled via PC13 on the on-board microcontroller.
Refer to 3G_ONOFF Signal for instructions on managing radio module reset.
No Processor Models (B02)
For the -B02 models, reset is connected to the 3G_ONOFF signal. Refer to the 3G_ONOFF topic for functionality.
Sleep Mode
Control radio sleep mode with the GPIO pin PC13 (3G_ONOFF) on the onboard processor. See also 3G_ONOFF
Signal.
Setting PC13 to Low and holding it low turns the radio off, causing it to draw minimal power.
Setting PC13 to High resets and wakes up the device.
Refer to +CFUN in the AT Command Reference Guide for other sleep options.
Note: If using +CFUN commands, then reset the device via the PC13 (3G_ONOFF) toggle low to high to bring the
radio out of +CFUN sleep mode.
Installing a SIM Card on a DragonFly
Note: When using the Dragonfly with a developer board, install the SIM card before mounting the Dragonfly on
the developer board.
To install the SIM card:
With the contact side facing down, align the notched edge as shown on the Dragonfly’s SIM holder and slide
the SIM card completely into the SIM holder.
MultiConnect®DragonflyTMMTQ-LAT3 Device Guide23
Page 24
ANTENNAS
Chapter 4 – Antennas
External Antenna Option
LTE Antenna Information
The cellular radio portion of the device is approved with the following antenna or for alternate antennas meeting
the given specifications.
Manufacturer:EAD Ltd.
Description:LTE Antenna with SMA-Male Connector
Model Number:WTR7270
MultiTech Part Number:45009760L
MultiTech ordering information:
ModelQuantity
ANLTE3-2HRA2
ANLTE3-10HRA10
ANLTE3-50HRA50
Antenna Specifications
CategoryDescription
Frequency Range690-960 MHz
1710-2700 MHz
Power Rating10 W
VSWR< 2.0:1
Gain1 dBi
Radiating Element1/2 wave element
PolarizationLinear
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ANTENNAS
SMA to U.FL Cables
The developer kit includes three 4.5" SMA to U.FL cables which are preinstalled on the developer board. Consult
the mechanical drawings for your device to determine which antenna to connect to which U.FL connector on the
device.
Connecting an Antenna through the Developer Board Connectors
To connect an antenna to the device through the developer board:
1.Determine which SMA connector you want to use for the antenna.
2.Finger tighten the antenna to the SMA connector.
3.Attach the U.FL connector from the cable to the connector on the device.
G = GPS (may not apply to your device)
M = Main
D = Diversity
Antenna Diversity
Antenna diversity uses two receive antennas to improve the downlink connection (cell tower to mobile). It has no
effect on the uplink (mobile to cell tower).
Antenna diversity is useful in environments where the signal arrives at the device after bouncing off or around
buildings or other objects. The bounced signal may be attenuated by going through semi-transparent (to the
signal) objects. Each signal alteration can change its magnitude, phase, orientation, or polarization. This complex
environment can exist in cities, inside buildings or in traffic. In this environment, signal paths from the cell tower
form an interference pattern of peaks and nulls. These peaks and nulls can be very close together.
Antenna diversity provides an advantage in complex environments because if one receive antenna has a poor
signal due to an interference null pattern, the other antenna is likely not in the null and has better reception. The
radio compares the reception from both receive antennas and uses the one with the strongest signal.
MultiConnect®DragonflyTMMTQ-LAT3 Device Guide25
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ANTENNAS
Antenna diversity is unnecessary when the device has an unobstructed signal path from the cell tower, such as in a
flat area away from buildings. In good reception environments, the product application might prohibit using two
receive antennas.
Placing External Antennas
Antennas are usually a quarter wavelength apart from each other. With multiband radios where the quarter
wavelengths in each band are diverse from each other, this rule may not be practical. Choose spacing based on the
band used most often or the band with connection difficulty. Some environments are harsher on particular bands.
Multi-Tech products have antenna connectors at the best spacing for the product size.
Placing antennas in close proximity to each other is not optimal, but you can do it if necessary. It depends on the
signal strength to and from each antenna.
Placing GPS Antennas
GPS antennas need access to the sky. Position the GPS antenna so the diversity antennas do not block its access to
the sky.
Selecting Antennas
Select an antenna based on your product and application. Typically, both antennas are the same because either
can be the main receive antenna. However, if the antenna connectors are too close together, use a similar antenna
on a short cable for the second receive only antenna.
Antenna Approvals and Safety Considerations
Note the following:
PTCRB and the carriers conduct antenna diversity tests.
There are no EMC concerns about antenna diversity.
All antennas need to have a minimum flammability rating.
Safety requirements depend on your final product.
Antennas are not approved for outdoor use. Do not extend antennas outside of any building.
Diversity and Power Draw
There are no significant power draw differences.
Important: You must deploy with two antennas, unless your carrier has authorized you to deploy with one
antenna.
OEM Integration
FCC & IC Information to Consumers
The user manual for the consumer must contain the statements required by the following FCC and IC regulations:
47 C.F.R. 15.19(a)(3), 15.21, 15.105 and RSS-Gen Issue 3, Dec 2010; 7.1.2 and 7.1.3
FCC Grant Notes
The OEM should follow all the grant notes listed below. Otherwise, further testing and device approvals may be
necessary.
26MultiConnect®DragonflyTMMTQ-LAT3 Device Guide
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ANTENNAS
FCC Definitions
Portable: (§2.1093) — A portable device is defined as a transmitting device designed to be used so that the
radiating structure(s) of the device is/are within 20 centimeters of the body of the user.
Mobile: (§2.1091) — A mobile device is defined as a transmitting device designed to be used in other than fixed
locations and to generally be used in such a way that a separation distance of at least 20 centimeters is normally
maintained between the transmitter’ s radiating structure(s) and the body of the user or nearby persons.
Actual content pending Grant: This device is a mobile device with respect to RF exposure compliance. The
antenna(s) used for this transmitter must be installed to provide a separation distance of at least 20 cm from all
persons, and must not be collocated or operate in conjunction with any other antenna or transmitter except in
accordance with FCC multi-transmitter product guidelines. Installers and end-users must be provided with specific
information required to satisfy RF exposure compliance for installations and final host devices. (See note under
Grant Limitations.) Compliance of this device in all final host configurations is the responsibility of the Grantee.
Note: Host design configurations constituting a device for portable use (<20 cm from human body) require
separate FCC/IC approval.
Note: Only use antennas approved respectively as listed for the unlicensed radios (Bluetooth/Wi-Fi)
Host Labeling
The following statements are required to be on the host label:
This device contains FCC ID: {Add the FCC ID of the specific device}
This device contains equipment certified under IC ID: {Add the IC ID of the specific device}
For additional labeling requirements, see the product's Labeling Requirements. For the FCC and IC IDs, see specific
certificate information in the Regulatory Statement chapter.
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SAFETY INFORMATION
Chapter 5 – Safety Information
Handling Precautions
To avoid damage due to the accumulation of static charge, use proper precautions when handling any cellular
device. Although input protection circuitry has been incorporated into the devices to minimize the effect of static
build-up, use proper precautions to avoid exposure to electronic discharge during handling and mounting the
device.
Radio Frequency (RF) Safety
Due to the possibility of radio frequency (RF) interference, it is important that you follow any special regulations
regarding the use of radio equipment. Follow the safety advice given below.
Operating your device close to other electronic equipment may cause interference if the equipment is
inadequately protected. Observe any warning signs and manufacturers’ recommendations.
Different industries and businesses restrict the use of cellular devices. Respect restrictions on the use of
radio equipment in fuel depots, chemical plants, or where blasting operations are in process. Follow
restrictions for any environment where you operate the device.
Do not place the antenna outdoors.
Switch OFF your wireless device when in an aircraft. Using portable electronic devices in an aircraft may
endanger aircraft operation, disrupt the cellular network, and is illegal. Failing to observe this restriction
may lead to suspension or denial of cellular services to the offender, legal action, or both.
Switch OFF your wireless device when around gasoline or diesel-fuel pumps and before filling your vehicle
with fuel.
Switch OFF your wireless device in hospitals and any other place where medical equipment may be in use.
Sécurité relative aux appareils à radiofréquence (RF)
À cause du risque d'interférences de radiofréquence (RF), il est important de respecter toutes les réglementations
spéciales relatives aux équipements radio. Suivez les conseils de sécurité ci-dessous.
Utiliser l'appareil à proximité d'autres équipements électroniques peut causer des interférences si les
équipements ne sont pas bien protégés. Respectez tous les panneaux d'avertissement et les
recommandations du fabricant.
Certains secteurs industriels et certaines entreprises limitent l'utilisation des appareils cellulaires. Respectez
ces restrictions relatives aux équipements radio dans les dépôts de carburant, dans les usines de produits
chimiques, ou dans les zones où des dynamitages sont en cours. Suivez les restrictions relatives à chaque
type d'environnement où vous utiliserez l'appareil.
Ne placez pas l'antenne en extérieur.
Éteignez votre appareil sans fil dans les avions. L'utilisation d'appareils électroniques portables en avion est
illégale: elle peut fortement perturber le fonctionnement de l'appareil et désactiver le réseau cellulaire. S'il
ne respecte pas cette consigne, le responsable peut voir son accès aux services cellulaires suspendu ou
interdit, peut être poursuivi en justice, ou les deux.
Éteignez votre appareil sans fil à proximité des pompes à essence ou de diesel avant de remplir le réservoir
de votre véhicule de carburant.
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SAFETY INFORMATION
Éteignez votre appareil sans fil dans les hôpitaux ou dans toutes les zones où des appareils médicaux sont
susceptibles d'être utilisés.
General Safety
The device is designed for and intended to be used in fixed and mobile applications. Fixed means the device is
physically secured at one location and cannot be easily moved to another location. Mobile means the device is
used in other than fixed locations.
CAUTION: Maintain a separation distance of at least 20 cm (8 inches) between the transmitter’s antenna and
the body of the user or nearby persons. The device is not designed for or intended to be used in portable
applications within 20 cm (8 inches) of the user’s body.
Attention: Maintenir une distance d'au moins 20 cm (8 po) entre l'antenne du récepteur et le corps de
l'utilisateur ou à proximité de personnes. Le modem n'est pas conçu pour, ou destinés à être utilisés dans les
applications portables, moins de 20 cm du corps de l'utilisateur.
Interference with Pacemakers and Other Medical Devices
Potential interference
Radio frequency energy (RF) from cellular devices can interact with some electronic devices. This is
electromagnetic interference (EMI). The FDA helped develop a detailed test method to measure EMI of implanted
cardiac pacemakers and defibrillators from cellular devices. This test method is part of the Association for the
Advancement of Medical Instrumentation (AAMI) standard. This standard allows manufacturers to ensure that
cardiac pacemakers and defibrillators are safe from cellular device EMI.
The FDA continues to monitor cellular devices for interactions with other medical devices. If harmful interference
occurs, the FDA will assess the interference and work to resolve the problem.
Precautions for pacemaker wearers
If EMI occurs, it could affect a pacemaker in one of three ways:
Stop the pacemaker from delivering the stimulating pulses that regulate the heart's rhythm.
Cause the pacemaker to deliver the pulses irregularly.
Cause the pacemaker to ignore the heart's own rhythm and deliver pulses at a fixed rate.
Based on current research, cellular devices do not pose a significant health problem for most pacemaker wearers.
However, people with pacemakers may want to take simple precautions to be sure that their device doesn't cause
a problem.
Keep the device on the opposite side of the body from the pacemaker to add extra distance between the
pacemaker and the device.
Avoid placing a turned-on device next to the pacemaker (for example, don’t carry the device in a shirt or
jacket pocket directly over the pacemaker).
Vehicle Safety
When using your device in a vehicle:
Do not use this device while driving.
Respect national regulations on the use of cellular devices in vehicles.
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SAFETY INFORMATION
If incorrectly installed in a vehicle, operating the wireless device could interfere with the vehicle’s
electronics. To avoid such problems, use qualified personnel to install the device. The installer should verify
the vehicle electronics are protected from interference.
Using an alert device to operate a vehicle’s lights or horn is not permitted on public roads.
UL evaluated this device for use in ordinary locations only. UL did NOT evaluate this device for installation in
a vehicle or other outdoor locations. UL Certification does not apply or extend to use in vehicles or outdoor
applications.
Device Maintenance
Do not attempt to disassemble the device. There are no user serviceable parts inside.
When maintaining your device:
Do not misuse the device. Follow instructions on proper operation and only use as intended. Misuse could
make the device inoperable, damage the device and/or other equipment, or harm users.
Do not apply excessive pressure or place unnecessary weight on the device. This could result in damage to
the device or harm to users.
Do not use this device in explosive or hazardous environments unless the model is specifically approved for
such use. The device may cause sparks. Sparks in explosive areas could cause explosion or fire and may
result in property damage, severe injury, and/or death.
Do not expose your device to any extreme environment where the temperature or humidity is high. Such
exposure could result in damage to the device or fire. Refer to the device specifications regarding
recommended operating temperature and humidity.
Do not expose the device to water, rain, or spilled beverages. Unless the device is IP67 rated, it is not
waterproof. Exposure to liquids could result in damage to the device.
Do not place the device alongside computer discs, credit or travel cards, or other magnetic media. The
information contained on discs or cards may be affected by the device.
Using accessories, such as antennas, that MultiTech has not authorized or that are not compliant with
MultiTech's accessory specifications may invalidate the warranty.
If the device is not working properly, contact MultiTech Technical Support.
User Responsibility
Respect all local regulations for operating your wireless device. Use the security features to block unauthorized use
and theft.
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GETTING STARTED WITH THE MTQ-LAT3-B01
Chapter 6 – Getting Started with the MTQ-LAT3-B01
Developing with an MTQ in mbed
Build applications written for the MTQ are built on top of the mbed library and can include the MTSAS library for
easy cellular radio use.
The MTQ ships with AT pass-through firmware, which directly connects the cellular radio to the external serial port
on the MTUDK2-ST-CELL developer board. The firmware:
Runs at 115200 baud by default to match with the cellular radio’s default baud rate.
Prints debug messages from the debug port at 115200 baud.
Allows users to increase or decrease the application’s baud rate by entering a plus (+) or minus (-) character
on the USB debug port. Issuing a plus or minus character on the USB debug port changes the external serial
port speed as well as the speed of the link between the processor and the radio. The speed of the USB
debug port on reset is always 115200 to match the radio’s default regardless of the baud rate used at the
time of reset.
Uses RTS/CTS flow control on the serial connection to the radio and on the external serial connection.
Enables RTS/CTS flow control on terminal emulators used with the AT pass-through firmware.
MTSAS Library
The MTSAS software library on mbed provides a consistent interface to the cellular radio on each MTQ module.
The interface includes:
TCP sockets.
UDP sockets.
HTTP/HTTPS requests.
SMS messaging.
GPS if supported by the radio.
Access to common radio information like signal strength, registration, etc.
The library provides an easy-to-use API for interacting with the cellular radio. It identifies the radio and uses proper
AT commands for that radio type, which allows the same application to run on multiple MTQ models with no
software changes. The library and example programs are available at:
ARM mbed is a free, open-source platform and operating system for embedded devices using the ARM Cortex-M
microcontrollers. The mbed website provides free software libraries, hardware designs, and online tools for rapid
prototyping of products. The platform includes a standards-based C/C++ SDK, a microcontroller HDK, and
supported development boards, an online compiler and online developer collaboration tools.
Programming the MTQ Microcontroller
With the MTQ and the MTUDK2-ST-CELL developer board, use the ARM mbed ecosystem to program the
microcontroller. Compile in the cloud or locally, copy the resulting binary file to the mbed USB drive, and reset the
MTQ.
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GETTING STARTED WITH THE MTQ-LAT3-B01
All MTQ software is open source.
mbed Links
Explore mbed: http://developer.mbed.org/explore
Getting Started with mbed: http://developer.mbed.org/getting-started
mbed Handbook: http://developer.mbed.org/handbook/Homepage
Serial Flash Datasheet: https://www.micron.com/~/media/documents/products/data-sheet/nor-flash/serial-
The device will not send an SMS and this message appears: Error! SMS message time out (60) seconds
waiting on +CMGS:".
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LABELS
Chapter 7 – Labels
Approvals and Certifications
This device is an industry and/or carrier approved modem. In most cases, when integrated and used with an
antenna system that was part of the MultiTech modem certification, additional approvals or certifications are not
required for the device that you develop as long as the following requirements are met:
PTCRB Requirements: The antenna system cannot be altered.
Model Identification: The MultiTech model identification allows the carrier to verify the modem as one of
its approved models. This information is located on the modem's label below the bar code.
Example Labels
Note: Actual labels vary depending on the regulatory approval markings and content.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This
device may not cause harmful interference, and (2) this device must accept any interference received, including
interference that may cause undesired operation.
The label shown is not the actual size.
1 - MultiTech Model Identification
2 - MultiTech Ordering Part Number
3 - IMEI
Device LabelPackage Label
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REGULATORY INFORMATION
Chapter 8 – Regulatory Information
47 CFR Part 15 Regulation Class B Devices
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part
15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a
residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed
and used in accordance with the instructions, may cause harmful interference to radio communications. However,
there is no guarantee that interference will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the equipment and receiver.
Connect the equipment into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance
could void the user’s authority to operate the equipment.
FCC Interference Notice
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
1.This device may not cause harmful interference, and
2.This device must accept any interference received, including interference that may cause undesired
Power listed is conducted. The maximum antenna gain including cable loss for compliance with radiated power
limits, RF exposure requirements and the categorical exclusion requirements of 2.1091 is 5.22 dBi for part 22H,
3.31 dBi for part 24E and 6.45 dBi for part 27. The antenna(s) used for this transmitter must be installed to provide
a separation distance of at least 20cm from all persons and must not be co-located or operated in conjunction with
any antenna or transmitter not described under this FCC id, except in accordance with FCC multi-transmitter
product procedures. The final product operating with this transmitter must include operating instructions and
antenna installation instructions, for end-users and installers to satisfy RF exposure compliance requirements.
Compliance of this device in all final product configurations is the responsibility of the Grantee. Installation of this
device into specific final products may require the submission of a Class II permissive change application containing
data pertinent to RF Exposure, spurious emissions, ERP/EIRP, and host/module authentication, or new application
if appropriate.
This device contains GSM functions that are not operational in the U.S. Territories. This filing is only applicable for
U.S. operations..
Industry Canada Class B Notice
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Reglement Canadien sur le matériel
brouilleur.
This device complies with Industry Canada license-exempt RSS standard(s). The operation is permitted for the
following two conditions:
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REGULATORY INFORMATION
1.the device may not cause interference, and
2.this device must accept any interference, including interference that may cause undesired operation of
the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence.
L'exploitation est autorisée aux deux conditions suivantes:
1.l'appareil ne doit pas produire de brouillage, et
2.l’appareil doit accepter tout brouillage radioélectrique subi, m ême si le brouillage est susceptible d’en
compromettre le fonctionnement.
Canadian Limitations
Notice: This equipment meets the applicable Industry Canada Terminal Equipment Technical Specifications. This is
confirmed by the registration number. The abbreviation, IC, before the registration number signifies that
registration was performed based on a Declaration of Conformity indicating that Industry Canada technical
specifications were met. It does not imply that Industry Canada approved the equipment.
Notice: The REN assigned to each terminal equipment provides an indication of the maximum number of terminals
allowed to be connected to a telephone interface. The termination on an interface may consist of any combination
of devices subject only to the requirement that the sum of the Ringer Equivalence Numbers of all the devices does
not exceed five.
Limitations canadiennes
Avis: Cet équipement respecte les spécifications techniques des équipements terminaux d'Industrie Canada. Cette
conformité est confirmée par le numéro d'enregistrement. L'abréviation IC précédant le numéro d'enregistrement
signifie que l'enregistrement a été effectué conformément à une Déclaration de Conformité indiquant que les
spécifications techniques d'Industrie Canada ont été respectées. Ceci n'indique pas que cet équipement a été
approuvé par Industrie Canada.
Avis: L'IES (indice d'équivalence de la sonnerie) attribué à chaque terminal fournit une indication du nombre
maximal de terminaux pouvant être connectés à une interface téléphonique. La terminaison d'une interface peut
être constituée de n'importe quelle combinaison d'appareils à la seule condition que la somme des indices
d'équivalence de sonnerie de l'ensemble des appareils ne dépasse pas cinq.
38MultiConnect®DragonflyTMMTQ-LAT3 Device Guide
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Industry Canada
Certification Number/No. de Certification5131A-LE910NAV2
Type of Radio Equipment/Genre de MatérielModular Approval
Advanced Wireless Services Equipment/Mat ériel des
services sans fil évolués (1710-1755 MHz and 2110-2155
MHz)
Cellular Mobile GSM/ Téléphone cellulaire mobile GSM
(824-849 MHZ)
Cellular Mobile New Technologies/Téléphone cellulaire
mobile - Nouvelles technologies (824-849 MHz)
PCS Mobile/Téléphone mobile SCP (1850-1910 MHz)
Model/ModèleLE910-NA1
REGULATORY INFORMATION
From
Frequency/De
Fréquences (MHz)
826.4846.60.2290.2294077.2F9W
826.4846.60.180.184077.2F9W
826.4846.60.1540.1544077.2F9W
1932.41987.60.2320.2324089.2F9W
1932.41987.60.1820.1824089.2F9W
1932.41987.60.1580.1584089.2F9W
1850.71909.30.2180.2181085.4G7D
1850.71909.30.1850.1851084.7W7D
1851.51908.50.2180.2182690.5G7D
1851.51908.50.180.182692.4W7D
1852.51907.50.2190.2194472G7D
1852.51907.50.1850.1854468.6W7D
1855.01905.00.2140.2148968.6G7D
To
Frequency/Á
Fréquences
(MHz)
RF Power (W)
Minimum
RF Power
(W)
Maximum
Occupied Bandwidth
(kHz)
Emmission
Designation /
Designation
D’émission
1855.01905.00.1790.1798963.1W7D
1857.51902.50.220.2213460.8G7D
1857.51902.50.1820.18213446.4W7D
1860.01900.00.2190.21917905.2G7D
1860.01900.00.1890.18917902.7W7D
1710.71754.30.2050.2051083.4G7D
1710.71754.30.1750.1751083.2W7D
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REGULATORY INFORMATION
From
Frequency/De
Fréquences (MHz)
To
Frequency/Á
Fréquences
(MHz)
RF Power (W)
Minimum
RF Power
(W)
Maximum
Occupied Bandwidth
(kHz)
Emmission
Designation /
Designation
D’émission
1711.51753.50.1990.1992688.2G7D
1711.51753.50.1740.1742694W7D
1712.51752.50.20.24473.9G7D
1712.51752.50.170.174465.7W7D
1715.01750.00.2030.2038972.3G7D
1715.01750.00.1690.1698967.9W7D
1717.51747.50.2050.20513459.3G7D
1717.51747.50.1730.17313426.5W7D
1720.01745.00.2030.20317970.3G7D
1720.01745.00.1730.17317986.2W7D
699.7715.30.1910.1911089.1G7D
699.7715.30.1560.1561087W7D
700.5714.50.1930.1932694.7G7D
700.5714.50.1570.1572694.6W7D
701.5713.50.1890.1894460G7D
701.5713.50.1570.1574465.8W7D
704.0711.00.190.198983.1G7D
704.0711.00.1560.1568983.4W7D
779.5784.50.1940.1944466.9G7D
779.5784.50.1570.1574471.7W7D
7827820.1880.1888980.9G7D
7827820.1550.1558962.5W7D
824.7848.30.1910.1911085.8G7D
824.7848.30.1560.1561085.7W7D
825.5847.50.1950.1952690.4G7D
825.5847.50.1570.1572692.4W7D
826.5846.50.1890.1894474.7G7D
826.5846.50.1570.1574466.1W7D
8298440.190.198969.7G7D
8298440.1560.1568970.1W7D
706.5713.50.1950.1954475.8G7D
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REGULATORY INFORMATION
From
Frequency/De
Fréquences (MHz)
To
Frequency/Á
Fréquences
(MHz)
RF Power (W)
Minimum
RF Power
(W)
Maximum
Occupied Bandwidth
(kHz)
Emmission
Designation /
Designation
D’émission
706.5713.50.1610.1614477W7D
7097110.1970.1978956.8G7D
7097110.1640.1648950.7W7D
Certification of equipment means only that the equipment has met the requirements of the above noted
specification. License applications, where applicable to use certified equipment, are acted on accordingly by the
Industry Canada issuing office and will depend on the existing radio environment, service and location of
operation. This certificate is issued on condition that the holder complies and will continue to comply with the
requirements and procedures issued by Industry Canada. The equipment for which this certificate is issued shall
not be manufactured, imported distributed, leased, offered for sale or sold unless the equipment complies with
the applicable technical specifications and procedures issued by Industry Canada.
La certification du matériel signifie seulement que le matériel a satisfait aux exigences de la norme indiquée cidessus. Les demandes de licences nécessaires pour l’utilisation du matériel certifié sont traitées en conséquence
par le bureau de délivrance d’Industrie Canada et dépendent des conditions radio ambiantes, du service et de
l’emplacement d’exploitation. Le présent certificat est délivré à la condition que le titulaire satisfasse et continue
de satisfaire aux exigences et aux procédures d’Industrie Canada. Le matériel à l’égard duquel le pré sent certificat
est délivré ne doit pas être fabriqué, importé, distribué, loué, mis en vente ou vendu à moins d’être conforme aux
procédures et aux spécifications techniques applicable publiées par Industrie Canada.
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ENVIRONMENTAL NOTICES
Chapter 9 – Environmental Notices
Waste Electrical and Electronic Equipment Statement
Note: This statement may be used in documentation for your final product applications.
WEEE Directive
The WEEE Directive places an obligation on EU-based manufacturers, distributors, retailers, and importers to takeback electronics products at the end of their useful life. A sister directive, ROHS (Restriction of Hazardous
Substances) complements the WEEE Directive by banning the presence of specific hazardous substances in the
products at the design phase. The WEEE Directive covers all MultiTech products imported into the EU as of August
13, 2005. EU-based manufacturers, distributors, retailers and importers are obliged to finance the costs of recovery
from municipal collection points, reuse, and recycling of specified percentages per the WEEE requirements.
Instructions for Disposal of WEEE by Users in the European Union
The symbol shown below is on the product or on its packaging, which indicates that this product must not be
disposed of with other waste. Instead, it is the user's responsibility to dispose of their waste equipment by handing
it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate
collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources
and ensure that it is recycled in a manner that protects human health and the environment. For more information
about where you can drop off your waste equipment for recycling, please contact your local city office, your
household waste disposal service or where you purchased the product.
July, 2005
REACH Statement
Registration of Substances
After careful review of the legislation and specifically the definition of an “article” as defined in EC Regulation
1907/2006, Title II, Chapter 1, Article 7.1(a)(b), it is our current view that Multi-Tech Systems, Inc. products would
be considered as “articles.” In light of the definition in § 7.1(b) which requires registration of an article only if it
contains a regulated substance that “is intended to be released under normal or reasonably foreseeable conditions
of use,” our analysis is that Multi-Tech Systems, Inc. products constitute nonregisterable articles for their intended
and anticipated use.
Substances of Very High Concern (SVHC)
Per the candidate list of Substances of Very High Concern (SVHC) published October 28, 2008 we have reviewed
these substances and certify the Multi-Tech Systems, Inc. products are compliant per the EU “REACH”
requirements of less than 0.1% (w/w) for each substance. If new SVHC candidates are published by the European
Chemicals Agency, and relevant substances have been confirmed to be greater than 0.1% (w/w), Multi-Tech
Systems, Inc. will provide updated compliance status.
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ENVIRONMENTAL NOTICES
Multi-Tech Systems, Inc. also declares it has been duly diligent in ensuring that the products supplied are compliant
through a formalized process which includes collection and validation of materials declarations and selective
materials analysis where appropriate. This data is controlled as part of a formal quality system and will be made
available upon request.
Restriction of the Use of Hazardous Substances (RoHS)
Multi-Tech Systems, Inc.
Certificate of Compliance
2011/65/EU
Multi-Tech Systems, Inc. confirms that its embedded products comply with the chemical concentration limitations
set forth in the directive 2011/65/EU of the European Parliament (Restriction of the use of certain Hazardous
Substances in electrical and electronic equipment - RoHS).
These MultiTech products do not contain the following banned chemicals1:
Moisture Sensitivity Level (MSL) =1
Maximum Soldering temperature = 260C (in SMT reflow oven)
1
Lead usage in some components is exempted by the following RoHS annex, therefore higher lead concentration
would be found in some modules (>1000 PPM);
- Resistors containing lead in a glass or ceramic matrix compound.
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CONNECTION MANAGER OVERVIEW
Chapter 10 – Connection Manager Overview
Use Connection Manager to install device drivers and connect your device to your carrier's network.
Connection Manager can install drivers and connect your device regardless of your CDMA network, however,
activation is only supported with Verizon, Aeris, Sprint, and some CDMA Regional Carriers. If you cannot activate
your device with Connection Manager, refer to Account Activation for Cellular Devices.
Connection Manager supports the following Windows versions:
Windows 7 and 8 and Windows 10, both 32-bit and 64-bit versions
Installing Connection Manager and Connecting a Device
Follow these steps in order. Attempting to plug in the device before the appropriate drivers are installed can cause
the connection to fail.
1.Go to www.multitech.com/connectionmanager.go.
2.Click Connection Manager.
3.Open or unzip the Connection Manager file and run the installer (.msi file).
4.If installing a USB device, follow the prompts to install the Telit drivers. Make sure that the Telit drivers
are fully installed before plugging in the device.
5.If installing a serial device, refer to Setting Up a Serial Device.
6.Once the drivers are installed, plug in the device and click Next in the Connection Manager installation
window.
7.Open Connection Manager.
8.In the Settings tab, select USB Modem or Serial Modem for your device.
9.If you are connecting a serial device, confirm that the serial settings match those listed for the device
under Device Manager > Comm Ports.
10. If desired, set the application to load during Windows startup and automatically connect to the internet:
a.Click Settings and check the boxes for Run application at Windows startup and Connect to the
Internet automatically.
b.Click Apply.
11. If desired, set Connection Manager to re-connect when a connection is lost:
a.Click Connection and check Enable keep-alive.
b.Enter an address to ping in the Host to ping box (for example, 8.8.8.8 which is www.google.com).
Note: If the keep-alive fails, Connection Manager automatically reconnects. When you start the
computer, Connection Manager launches and establishes a connection.
12. In the Connection tab, enter the Dial number and APN if different from the default. The dial number and
APN is provided by the carrier for the SIM card.
13. Click Apply to save settings.
14. Click Main, then click Connect to start your connection.
Note: The dial number and APN settings cannot be modified after the device is connected.
15. Browse to a website to confirm the device has Internet access.
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CONNECTION MANAGER OVERVIEW
Setting Up a Serial Device
1.Connect the serial device to the PC.
2.Navigate to Control Panel > Device Manager. Make note of the COM port number for the connected
device (in COM Ports).
Example: COM port is COM31.
3.In the Action drop-down menu, select Add legacy hardware to add a new device.
4.Navigate through Add Hardware Wizard.
a.Click Next on the Welcome page.
b.Select Install the hardware that I manually select from a list, then click Next.
c.Select Modems, then click Next.
d.Check Don't detect my modem; I will select it from a list, then click Next.
e.Select Have Disk, then click Next.
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f.Click Browse and select the installation folder.
g.The list of available TELIT models appears. Select the model number for your device, then click Next.
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h.Select the COM port that you noted from COM ports, then click Next.
i.Click Finish to exit the Wizard.
j.Navigate to Device Manager > Modems and confirm that the device is added.
Troubleshooting
Serial COM port is not available in the Serial Modem Settings
This can happen if the modem was installed while Connection Manager was running.
Close Connection Manager and reopen it.
Device is not detected ("No Device")
After following the steps to activate your device, the Main tab still indicates "No Device."
Try the following steps:
1.Click the Settings tab and make sure that the appropriate modem type is selected: USB or Serial.
2.If you are connecting a serial device, make sure that all serial modem settings correspond to the
serial modem and serial port configuration.
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3.Restart Connection Manager.
4.Disconnect and reconnect the device.
MultiConnect Cell USB Modem is not detected
1.Check the Power and LS LEDs on the device. If they are not continuously lit, then the problem is with
the power supply. Check the cable and connections.
2.USB device: Make sure that the device is connected to the PC and that the correct USB cable is in use.
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Index
INDEX
A
absolute maximum rating .............................................18