Multitech MTPRI-HD30B User Manual

PRI Card

MTPRI-HD23B &

MTPRI-HD30B

User Guide

PRI Card User Guide

P/N 82065901, Revision B

Copyright © 1998 by Multi-Tech Systems, Inc.

All rights reserved. This publication may not be reproduced, in whole or in part, without prior expressed
written permission from Multi-Tech Systems, Inc.

Multi-Tech Systems, Inc. makes no representation or warranties with respect to the contents hereof and
specifically disclaims any implied warranties of merchantability or fitness for any particular purpose.
Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes
from time to time in the content hereof without obligation of Multi-Tech Systems, Inc., to notify any
person or organization of such revisions or changes.

Revision Date Description

A

B

11/14/97

5/11/98

Manual released.

Manual revised.

Multi-Tech, CommPlete, RASExpress, MultiExpress, and the Multi-Tech logo are trademarks of Multi­Tech Systems, Inc. Other trademarks and trade names mentioned in this publication belong to their
respective owners.

Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, Minnesota 55112
[phone] or [phone]
U.S. Fax [phone]
Technical Support [phone]
BBS [phone] or [phone]
Fax Back [phone]
Internet Address: http://www.multitech.com

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Federal Communications Commission Statement

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy, and if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference, in which case the user will be
required to correct the interference at his own expense.

Warning: Changes or modifications to this unit not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.

Exhibit J (Consumer Instructions)

This equipment complies part 68 of the Federal Communications Commission Rules. On the outside
surface of this equipment is a label that contains, among other information, the FCC registration number.
This information must be provided to the telephone company.

As indicated below, the suitable jack (Universal Service Order Code connecting arrangement) for this
equipment is shown. If applicable, the facility interface codes (FIC) and service order codes (SOC) are
shown.

A FCC-compliant telephone cord and modular plug is provided with this equipment. This equipment is
designed to be connected to the telephone network or premises wiring using a compatible modular jack
which is Part 68 compliant. See installation instructions for details.

If this equipment causes harm to the telephone network, the telephone company will notify you in advance
that temporary discontinuance of service may be required. But if advance notice is not practical, the
telephone company will notify the customer as soon as possible. Also, you will be advised of your right to
file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations, or procedures that
could affect the operation of the equipment. If this happens, the telephone company will provide advance
notice in order for you to make necessary modifications in order to maintain uninterrupted service.

If trouble is experienced with this equipment (the model of which is indicated below) please contact
MultiTech Systems, Inc. at the address shown below for details of how to have repairs made. If the
equipment is causing harm to the network, the telephone company may request you to remove the
equipment from the network until the problem is resolved.

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No repairs are to be made by you. Repairs are to be made only by MultiTech Systems or its licensees.
Unauthorized repairs void registration and warranty.

Manufacturer: MultiTech Systems, Inc.

Trade Name: CommPlete

Model Number: CC2400, CC9600

FCC Registration Number: AU7USA-31090-DE-E

Facility Interface Code: 04DU9-ISN

Service Order Code: 6.0N

Modular Jack (USOC): RJ48C

Service Center in USA: MultiTech Systems, Inc.

Canadian Limitations Notice

Notice: The ringer equivalence number (REN) assigned to each terminal device provides an indication of
the maximum number of terminals allowed to be connected to a telephone interface. The termination of a
interface may consist of any combination of devices subject only to the requirement that the sum of the
ringer equivalence numbers of all the devices does not exceed 5.

2205 Woodale Drive

Mounds View, MN 55112

[phone] Fax [phone]

Notice: The Industry Canada label identifies certificated equipment. This certification means that the
equipment meets certain telecommunications network protective, operational and safety requirements.
The Industry Canada does not guarantee the equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities
of the local telecommunications company. The equipment must also be installed using an acceptable
method of connection. The customer should be aware that compliance with the above conditions may not
prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated
by the supplier. Any repairs or alterations made by the user to this equipment, or equipment
malfunctions, may give the telecommunications company cause to request the user to disconnect the
equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility,
telephone lines and internal metallic water pipe system, if present, are connected together. This precaution
may be particularly important in rural areas.

Caution: Users should not attempt to make such connections themselves, but should contact the
appropriate electric inspection authority, or electrician, as appropriate.

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus
set out in the Radio Interference Regulation of the Canadian Department of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux
appareils numériques de la classe B prescrites dans le Règlement sur le brouillage radioélectrique édicté
par le ministère des Communications du Canada.

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Ringer Equivalence Number

Notice: The ringer equivalence number (REN) asigned to each terminal device provides an indication of
the maximum number of terminals allowed to be connected to a telephone interface. The termination on
an interface may consist of any combination of devices subject only to the requirement that the sum of the
ringer equivalence numbers of all the devices does not exceed 5.

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Table of Contents

1 INTRODUCTION

Introduction............................................................................................................................................................... 2

Product Description................................................................................................................................................... 2

Features ..................................................................................................................................................................... 2

Status LEDs............................................................................................................................................................... 2

Card Components...................................................................................................................................................... 4

8-Position DIP Switch........................................................................................................................................... 4

Technical Specifications ........................................................................................................................................... 6

2 INSTALLATION

Introduction............................................................................................................................................................... 8

Safety Warnings........................................................................................................................................................ 8

Pre-Installation Notes................................................................................................................................................ 8

Installation Procedure................................................................................................................................................ 9

3 SOLVING PROBLEMS

Introduction............................................................................................................................................................. 12

General Troubleshooting Process............................................................................................................................ 12

Startup Self Test LED Patterns ............................................................................................................................... 12

Run Time LED Status Indicators ............................................................................................................................ 12

Problems involving HEART BEAT .................................................................................................................... 13

Problems involving PHY LINK LINK................................................................................................................ 13

Problems involving RED ALARM LED............................................................................................................. 13

Problems involving YELLOW ALARM LED.................................................................................................... 13

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