Multitech MultiConnect eCell, MTE-LEU6, MTE-LAT6 User Manual

MultiConnect

®

eCell User Guide

MULTICONNECT® ECELL USER GUIDE

MultiConnect®eCell User Guide

Models: MTE-LAT6 and MTE-LEU6 Version 1.3

Part Number: S000644

Copyright

This publication may not be reproduced, in whole or in part, without the specific and express prior written permission signed by an executive officer of
Multi-Tech Systems, Inc. All rights reserved. Copyright © 2018 by Multi-Tech Systems, Inc.

Multi-Tech Systems, Inc. makes no representations or warranties, whether express, implied or by estoppels, with respect to the content, information,
material and recommendations herein and specifically disclaims any implied warranties of merchantability, fitness for any particular purpose and non­infringement.

Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of
Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.

Legal Notices

The MultiTech products are not designed, manufactured or intended for use, and should not be used, or sold or re-sold for use, in connection with
applications requiring fail-safe performance or in applications where the failure of the products would reasonably be expected to result in personal injury or
death, significant property damage, or serious physical or environmental damage. Examples of such use include life support machines or other life
preserving medical devices or systems, air traffic control or aircraft navigation or communications systems, control equipment for nuclear facilities, or
missile, nuclear, biological or chemical weapons or other military applications (“Restricted Applications”). Use of the products in such Restricted
Applications is at the user’s sole risk and liability.

MULTITECH DOES NOT WARRANT THAT THE TRANSMISSION OF DATA BY A PRODUCT OVER A CELLULAR COMMUNICATIONS NETWORK WILL BE
UNINTERRUPTED, TIMELY, SECURE OR ERROR FREE, NOR DOES MULTITECH WARRANT ANY CONNECTION OR ACCESSIBILITY TO ANY CELLULAR
COMMUNICATIONS NETWORK. MULTITECH WILL HAVE NO LIABILITY FOR ANY LOSSES, DAMAGES, OBLIGATIONS, PENALTIES, DEFICIENCIES, LIABILITIES,
COSTS OR EXPENSES (INCLUDING WITHOUT LIMITATION REASONABLE ATTORNEYS FEES) RELATED TO TEMPORARY INABILITY TO ACCESS A CELLULAR
COMMUNICATIONS NETWORK USING THE PRODUCTS.

The MultiTech products and the final application of the MultiTech products should be thoroughly tested to ensure the functionality of the MultiTech
products as used in the final application. The designer, manufacturer and reseller has the sole responsibility of ensuring that any end user product into
which the MultiTech product is integrated operates as intended and meets its requirements or the requirements of its direct or indirect customers.
MultiTech has no responsibility whatsoever for the integration, configuration, testing, validation, verification, installation, upgrade, support or maintenance
of such end user product, or for any liabilities, damages, costs or expenses associated therewith, except to the extent agreed upon in a signed written
document. To the extent MultiTech provides any comments or suggested changes related to the application of its products, such comments or suggested
changes is performed only as a courtesy and without any representation or warranty whatsoever.

Contacting MultiTech

Knowledge Base

The Knowledge Base provides immediate access to support information and resolutions for all MultiTech products. Visit http://www.multitech.com/kb.go.

Support Portal

To create an account and submit a support case directly to our technical support team, visit: https://support.multitech.com.

Support

Business Hours: M-F, 8am to 5pm CT

Country By Email By Phone

Europe, Middle East, Africa: [e-mail] +(44) 118 959 7774

U.S., Canada, all others: [e-mail] [phone] or [phone]

Warranty

To read the warranty statement for your product, visit www.multitech.com/warranty.go. For other warranty options, visit www.multitech.com/es.go.

World Headquarters

Multi-Tech Systems, Inc.

2205 Woodale Drive, Mounds View, MN 55112

Phone: [phone] or [phone]

Fax [phone]

2 MultiConnect®eCell User Guide

CONTENTS

Contents

Chapter 1 – Welcome .............................................................................................................................................. 5

Product Overview.......................................................................................................................................................... 5

Package Contents.......................................................................................................................................................... 5

System Requirements ................................................................................................................................................... 5

LED Indicators ............................................................................................................................................................... 5

Using DeviceHQ for Device Management..................................................................................................................... 6

Chapter 2 – Specifications ........................................................................................................................................ 7

Chapter 3 – Installing and Using the eCell ................................................................................................................ 9

Installing the SIM Card .................................................................................................................................................. 9

Attaching Antennas and Cables .................................................................................................................................... 9

Using the Setup Wizard............................................................................................................................................... 10

Chapter 4 – Basic Network ..................................................................................................................................... 11

WAN and Internet Setup for 3G/4G ........................................................................................................................... 11

Ethernet LAN............................................................................................................................................................... 12

NAT.............................................................................................................................................................................. 12

Routing........................................................................................................................................................................ 13

Static Routing ............................................................................................................................................................ 13

Dynamic DNS............................................................................................................................................................... 13

DHCP Server ................................................................................................................................................................ 13

System Management (DeviceHQ) ............................................................................................................................... 14

Chapter 5 – Advanced Network ............................................................................................................................. 17

Advanced Network...................................................................................................................................................... 17

Chapter 6 – System ................................................................................................................................................ 18

System......................................................................................................................................................................... 18

Change Password ...................................................................................................................................................... 18

System Information................................................................................................................................................... 18

System Status............................................................................................................................................................ 18

System Tools ............................................................................................................................................................. 18

Scheduling................................................................................................................................................................. 19

External Servers ........................................................................................................................................................ 19

Chapter 7 – Safety Warnings .................................................................................................................................. 20

Ethernet Ports ............................................................................................................................................................. 20

Radio Frequency (RF) Safety ....................................................................................................................................... 20

Interference with Pacemakers and Other Medical Devices ...................................................................................... 20

Potential interference ............................................................................................................................................... 20

Precautions for pacemaker wearers ........................................................................................................................ 20

MultiConnect®eCell User Guide 3

CONTENTS

Chapter 8 – 47 CFR Part 15 Regulation Class B Devices .......................................................................................... 22

FCC Interference Notice .............................................................................................................................................. 22

Chapter 9 – Industry Canada Class B Notice ........................................................................................................... 23

Industry Canada .......................................................................................................................................................... 23

Chapter 10 – Restriction of the Use of Hazardous Substances (RoHS) .................................................................... 24

Chapter 11 – Waste Electrical and Electronic Equipment Statement ...................................................................... 25

WEEE Directive............................................................................................................................................................ 25

Instructions for Disposal of WEEE by Users in the European Union .......................................................................... 25

Chapter 12 – PTCRB Requirements......................................................................................................................... 26

Chapter 13 – EMC, Safety, and Radio Equipment Directive (RED) Compliance ....................................................... 27

4 MultiConnect®eCell User Guide

Chapter 1 – Welcome

Product Overview

The Multiconnect eCell is an affordable 3G/4G Ethernet to Cellular Bridge used to enable devices with Internet
service. It is a simple alternative to complex and expensive cellular routers in applications where advanced
networking capabilities are already in place or are not required, but there is a need for remote access without
using local wired networks

Package Contents

Description Quantity

MultiConnect eCell 1

Antenna 2

Mag Mount Adapter (EU SKU Only)

Power Adapter 1

WELCOME

Ethernet Cable 1

Four Rubber Feet 1

Mounting Stick 1

Quick Start 1

System Requirements

Network Requirements An external Ethernet device

3G/4G cellular service subscription

Ethernet connection

Configuration Requirements Browser Requirements

Internet Explorer 9.0 or higher

Chrome 2.0 or higher

Firefox 3.0 or higher

Safari 3.0 or higher

LED Indicators

Item Description

Power On: Solid when the device is in normal operational mode.

Off: No power.

Flashing: Device is in firmware upgrade mode, recovery mode,or

needs troubleshooting.

MultiConnect®eCell User Guide 5

WELCOME

Item Description

SIM On: SIM card detected and ready.

Off: SIM card not present or not detected.

Flashing: Detecting and Querying SIM card information.

Internet On: 4G/3G is established and active.

Off: No active cellular connection.

Flashing: Active data transferred via cellular.

Signal On: Solid when there is a strong cellular signal.

Off: No cellular signal.

Flashing fast: Medium cellular signal.

Flashing slow: Weak cellular signal.

Ethernet (On
the Ethernet
port)

On: Solid when there is an Ethernet connection.

Off: No Ethernet connection.

Flashing: Data is actively transmitting via the Internet.

Using DeviceHQ for Device Management

DeviceHQ is a cloud-based device management tool for remote monitoring, upgrades, and configuration AEP
devices. For information on creating and using a DeviceHQ account, go to the

http://www.multitech.net/developer/software/devicehq/.

6 MultiConnect®eCell User Guide

Chapter 2 – Specifications

MTE-LAT6-B07 and MTE-LEU6-B07

Category Description

General

SPECIFICATIONS

Performance

Frequency Bands

Radio

Cellular

4G LTE Speed

Packet Data

LTE , WCDMA, and GSM

SKU: MTE-LAT6-B07

LTE: FDD B2/B4/B12

WCDMA: B2/B4/B5

SKU: MTE-LEU6-B07

LTE: FDD B1/B3/B7/B8/B20/B28A, TDD

B38/B40/B41

WCDMA: B1/B8

GSM: B3/B8

MTE-LEU6-B07: 4G LTE Radio with 3G/2G fallback

MTE-LAT6-B07: 4G LTE Radio with 3G fallback

Up to 150 Mbps downlink/50 Mbps uplink

Connectors

Cellular

SIM Holder

Power Requirements

Voltage

Physical Description

Dimensions

Weight

Environment

Operating Temperature

Humidity

MultiConnect®eCell User Guide 7

Two female SMA connectors

Mini-SIM 2FF push push SIM

12 VDC @ 1A

3.2" x 2.5" x 1.2" (81.2 x 63.5 x 30.5 millimeters)

1.0 lbs. (0.45 Kg)

-10° C to +50° C

Relative humidity 10% to 93% non-condensing

SPECIFICATIONS

Category Description

Certifications, Compliance, Warranty

CE Compliance (MTE-LEU6-B07)

FCC Compliance (MTE-LAT6-B07)

Network Compliance

Safety Compliance

Warranty

CE RED

FCC Part 15B, 22H, 24E, 27, and IC

PTCRB and AT&T

IEC 60950-1 2es Am2

IEC 62368-1

UL 60950-1 2ed

CAN/CSA-C22.2

RCM

Two years

8 MultiConnect®eCell User Guide

INSTALLING AND USING THE ECELL

Chapter 3 – Installing and Using the eCell

Installing the SIM Card

This device requires a SIM card, which is supplied by your service provider. Install the SIM card before connecting
antennas and cabling the device.

To install the SIM card:

1. Locate the SIM card slot on the side of the device. The slot is labeled SIM.

2. Slide the SIM card into the SIM card slot with the contact side facing down as shown. When the SIM card

is installed, it locks into place.

Attaching Antennas and Cables

Note: Before powering up the device, enable DHCP on your computer's Ethernet port.

1. Connect the provided antennas to the connectors labeled CELL and AUX. Finger tighten. For best cellular

performance, position the top of the antennas as far apart as possible.

2. Connect the Ethernet cable between the Ethernet ports on your computer and the device.

3. Connect the power adapter to the 12V DC connector.

4. To power up the device, plug the power adapter into an electrical outlet.

MultiConnect®eCell User Guide 9