Multitech MultiConnect 100, MTC-LEU4 User Manual

MultiConnect

MTC-LEU4 User Guide

®

Cell

MULTICONNECT® CELL SERIES 100 USER GUIDE

MultiConnect®Cell Series 100 User Guide

Model: MTC-LEU4

Part Number: S000701 1.0

Copyright

This publication may not be reproduced, in whole or in part, without the specific and express prior written permission signed by an executive officer of
Multi-Tech Systems, Inc. All rights reserved. Copyright © 2018 by Multi-Tech Systems, Inc.

Multi-Tech Systems, Inc. makes no representations or warranties, whether express, implied or by estoppels, with respect to the content, information,
material and recommendations herein and specifically disclaims any implied warranties of merchantability, fitness for any particular purpose and non­infringement.

Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of
Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.

Trademarks

MultiTech®, the Multi Tech logo, and MultiConnect are registered trademarks of Multi-Tech Systems, Inc. All other brand and product names are
trademarks or registered trademarks of their respective companies.

Legal Notices

The MultiTech products are not designed, manufactured or intended for use, and should not be used, or sold or re-sold for use, in connection with
applications requiring fail-safe performance or in applications where the failure of the products would reasonably be expected to result in personal injury or
death, significant property damage, or serious physical or environmental damage. Examples of such use include life support machines or other life
preserving medical devices or systems, air traffic control or aircraft navigation or communications systems, control equipment for nuclear facilities, or
missile, nuclear, biological or chemical weapons or other military applications (“Restricted Applications”). Use of the products in such Restricted
Applications is at the user’s sole risk and liability.

MULTITECH DOES NOT WARRANT THAT THE TRANSMISSION OF DATA BY A PRODUCT OVER A CELLULAR COMMUNICATIONS NETWORK WILL BE
UNINTERRUPTED, TIMELY, SECURE OR ERROR FREE, NOR DOES MULTITECH WARRANT ANY CONNECTION OR ACCESSIBILITY TO ANY CELLULAR
COMMUNICATIONS NETWORK. MULTITECH WILL HAVE NO LIABILITY FOR ANY LOSSES, DAMAGES, OBLIGATIONS, PENALTIES, DEFICIENCIES, LIABILITIES,
COSTS OR EXPENSES (INCLUDING WITHOUT LIMITATION REASONABLE ATTORNEYS FEES) RELATED TO TEMPORARY INABILITY TO ACCESS A CELLULAR
COMMUNICATIONS NETWORK USING THE PRODUCTS.

Contacting MultiTech

Knowledge Base

The Knowledge Base provides immediate access to support information and resolutions for all MultiTech products. Visit http://www.multitech.com/kb.go.

Support Portal

To create an account and submit a support case directly to our technical support team, visit: https://support.multitech.com.

Support

Business Hours: M-F, 8am to 5pm CT

Country By Email By Phone

Europe, Middle East, Africa: [e-mail] +(44) 118 959 7774

U.S., Canada, all others: [e-mail] [phone] or [phone]

Warranty

To read the warranty statement for your product, visit www.multitech.com/warranty.go. For other warranty options, visit www.multitech.com/es.go.

World Headquarters

Multi-Tech Systems, Inc.

2205 Woodale Drive, Mounds View, MN 55112

Phone: [phone] or [phone]

Fax [phone]

2 MultiConnect®Cell MTC-LEU4 User Guide

CONTENTS

Contents

Chapter 1 – Product Overview ................................................................................................................................. 5

About the MultiConnect Cell Modem........................................................................................................................... 5

Documentation ........................................................................................................................................................... 5

Dimensions.................................................................................................................................................................... 6

Serial............................................................................................................................................................................ 6

USB.............................................................................................................................................................................. 7

Descriptions of LEDs...................................................................................................................................................... 8

Side Panels .................................................................................................................................................................... 9

MTC-LEU4 Specifications............................................................................................................................................. 10

Frequency Bands (LEU4) ............................................................................................................................................. 11

LE910 Telit Transmission Output Power..................................................................................................................... 12

RS-232 9-Pin Female Connector ................................................................................................................................. 13

Power Measurements................................................................................................................................................. 14

Serial Model: MTC-LEU4-B01 Power Draw ............................................................................................................... 14

USB Model: MTC-LEU4-B03 Power Draw ................................................................................................................. 14

Chapter 2 – Safety Warnings .................................................................................................................................. 15

User Responsibility...................................................................................................................................................... 15

Power Supply Caution ................................................................................................................................................. 15

Device Maintenance ................................................................................................................................................... 15

Vehicle Safety.............................................................................................................................................................. 15

Radio Frequency (RF) Safety ....................................................................................................................................... 16

Interference with Pacemakers and Other Medical Devices ...................................................................................... 16

Potential interference ............................................................................................................................................... 16

Precautions for pacemaker wearers ........................................................................................................................ 16

Notice regarding Compliance with FCC, EU, and Industry Canada Requirements for RF Exposure ........................... 17

Chapter 3 – Installing and Using the Device ........................................................................................................... 18

Installing the Device .................................................................................................................................................... 18

Placing Serial Devices in Power Save Mode.............................................................................................................. 18

USB Cable Recommendations................................................................................................................................... 19

Powering Down Your Device ...................................................................................................................................... 19

Installing a SIM Card ................................................................................................................................................... 19

Removing a SIM Card ................................................................................................................................................ 20

Mounting Device to Flat Surface................................................................................................................................. 20

LTE Antenna Diversity ................................................................................................................................................. 20

Selecting Antennas ................................................................................................................................................... 20

Placing External Antennas ........................................................................................................................................ 20

Antenna Approvals and Safety Considerations ........................................................................................................ 20

MultiConnect®Cell MTC-LEU4 User Guide 3

CONTENTS

Diversity and Power Draw ....................................................................................................................................... 21

Chapter 4 – Antenna and Activation Information................................................................................................... 22

Antenna....................................................................................................................................................................... 22

Antenna System Cellular Devices................................................................................................................................ 22

LTE Cat M1/Cat 4 Antenna.......................................................................................................................................... 22

Antenna Specifications ............................................................................................................................................. 22

Account Activation for Cellular Devices ..................................................................................................................... 23

Device Phone Number ................................................................................................................................................ 23

Chapter 5 – Configuring and Communicating with Your Device .............................................................................. 24

Before Using the Device.............................................................................................................................................. 24

Using Command Mode and Online Data Mode.......................................................................................................... 24

Verifying Signal Strength............................................................................................................................................. 24

Example .................................................................................................................................................................... 25

Checking Network Registration................................................................................................................................... 25

Sending and Receiving Data........................................................................................................................................ 26

Connecting Device to TCP Server as TCP Client ........................................................................................................ 26

Configuring Device as UDP Listener to Accept UDP Client Connections ................................................................. 26

Configuring Device as UDP Client to Connect to UDP Server ................................................................................... 27

Transferring FTP File to FTP Server ........................................................................................................................... 28

Downloading File from FTP Server............................................................................................................................ 29

Reading, Writing and Deleting Messages ................................................................................................................... 31

Reading Text Messages............................................................................................................................................. 31

Sending Text Messages ............................................................................................................................................. 31

Deleting Messages .................................................................................................................................................... 32

Chapter 6 – Regulatory Information ....................................................................................................................... 33

EMC, Safety, and Radio Equipment Directive (RED) Compliance .............................................................................. 33

Restriction of the Use of Hazardous Substances (RoHS) ............................................................................................ 33

Information on HS/TS Substances According to Chinese Standards ......................................................................... 34

Information on HS/TS Substances According to Chinese Standards (in Chinese) ...................................................... 35

Chapter 7 – Using Connection Manager ................................................................................................................. 36

Installing Connection Manager and Connecting a Device .......................................................................................... 36

Setting Up a Serial Device ........................................................................................................................................... 37

Troubleshooting .......................................................................................................................................................... 39

Serial COM port is not available in the Serial Modem Settings................................................................................ 39

Device is not detected ("No Device") ....................................................................................................................... 39

MultiConnect Cell USB Modem is not detected ....................................................................................................... 40

4 MultiConnect®Cell MTC-LEU4 User Guide

PRODUCT OVERVIEW

Chapter 1 – Product Overview

About the MultiConnect Cell Modem

MultiConnect® Cell 100 Series MTC-LEU4 cellular modems are ready-to-deploy, standalone LTE Category 4 modems
that provide wireless communication. The MTC-LEU4 is a compact communications platform that provides cellular
capabilities for fixed and mobile applications. It is intended for use in energy, utility, or industrial settings. The
MTC-LEU4 is available with RS-232 or as a USB to Cellular device.

Documentation

The following documentation is available on the MultiTech Installation Resources website at
www.multitech.com/setup.product.go.

Document Description

MultiConnect Cell MTC-LEU4
User Guide

Telit LE9x0 AT Commands
Reference Guide

USB Driver Installation Guide
for LTE Devices

This document provides an overview, safety and regulatory information, schematics,
and general device information.

You can configure the device using the LTE AT Commands. These commands are
documented in the Telit AT Command Reference Guide P/N: 80407ST10116a.

The document provides instructions on USB driver installation for LTE devices P/N:
S000616.

MultiConnect®Cell MTC-LEU4 User Guide 5

PRODUCT OVERVIEW

Dimensions

Serial

6 MultiConnect®Cell MTC-LEU4 User Guide

USB

PRODUCT OVERVIEW

MultiConnect®Cell MTC-LEU4 User Guide 7

PRODUCT OVERVIEW

Descriptions of LEDs

The top panel contains the following LEDs:

Power and Terminal Ready LEDs—The Power LED indicates that DC power is present and the TR LED
indicates when the unit is ready to receive data.

Modem LEDs—Two modem LEDs indicate carrier detection and link status.

Signal LEDs—Three signal LEDs display the signal strength level of the wireless connection.

LED Indicators

POWER Indicates presence of DC power when lit.

TR Terminal Ready. When lit, indicates connection to terminal emulation. When not lit,

indicates no terminal is present.

(for serial only)

CD Carrier Detect. Indicates established data connection when lit.

(for serial only)

LS Link Status.

OFF — No power to the cellular radio

Continuously lit — SIM is not installed, or no signal is present

Slow blink — Registered

PROG. SIGNAL To use these LEDS, you can control them through the Appzone program which is loaded on

the device at the factory.

8 MultiConnect®Cell MTC-LEU4 User Guide

Side Panels

The device has connectors on either side. The figures that follow show the side panels.

Serial

USB

PRODUCT OVERVIEW

Note: The power-saving switch—which appears with the NORMAL and LOW POWER labels—is included

only on models that have a serial connector.

MultiConnect®Cell MTC-LEU4 User Guide 9

PRODUCT OVERVIEW

MTC-LEU4 Specifications

Category Description

General

Standards LTE 3GPP Release 9

HSPA+ 21/GPRS fallback

USB interface is CDC-ACM compliant

TCP/IP Functions FTP, SMTP, SSL, TCP, UDP

Frequency Bands 4G: 800 (B20)/900 (B8)/2600 (B7)/AWS 1800 (B3)/2100 (B1)

3G: 900 (B8)/2100 (B2)

Speed

Data Speed LTE: 150 Mbps downlink/50 Mbps uplink

HSPA+: 21 Mbps downlink/5.76 Mbps uplink

Interface

USB Interface USB 2.0 high speed compatible

UART Interface RS-232 levels

Physical Description

Weight 0.4 oz. (10 g)

Dimensions Refer to mechanical drawing for dimensions.

Connectors

Antenna Connectors 2 SMA connectors for cellular, Rx diversity/MIMO

SIM 1.8V and 3V SIM holder for mini-SIM card

Environment

Operating Temperature -40° C to +60° C*

Storage Temperature -40° C to +85° C

Humidity 15%-93% RH, non-condensing

Power Requirements

Operating Voltage Serial Models: 5-32 VDC

USB Models: 5 VDC

* Applies only when using a DC-fused power cable or power supply rated for 60° C. For information regarding
extended range, please contact MultiTech.

Category Description

SMS

10 MultiConnect®Cell MTC-LEU4 User Guide

PRODUCT OVERVIEW

Category Description

SMS Point-to-Point messaging

Mobile-Terminated SMS

Mobile-Originated SMS

Certifications and Compliance

EMC Compliance CE Mark, RED (EU)

Radio Compliance CE Mark, RED (EU)

Safety Compliance IEC 60950-1 2nd ED

Network Compliance GCF

Carrier EU Carriers

Frequency Bands (LEU4)

Mode Freq. TX (MHz) Freq. RX (MHz) Channels TX - RX offset

EGSM900 890 - 915 935 - 960 0 - 124 45 MHz

880 - 890 925 - 935 975 - 1023 45 MHz

DCS1800 1710 - 1785 1805 - 1880 512 - 885 95MHz

WCDMA850 (band V) 824 - 849 869 - 894

WCDMA900 (band
VIII)

WCDMA2100 (bandI)1920 - 1980 2110 - 2170

LTE800 (band XX) 832 - 862 791 - 821

LTE1800 (band III) 1710 - 1785 1805 - 1880

880 - 915 925 - 960

Tx: 4132 - 4233

Rx: 4357 - 4458

Tx: 2712 - 2863

Rx: 2937 - 3088

Tx: 9612 - 9888

Rx: 10562 ­10838

Tx: 24150 ­24449

Rx: 6150 - 6449

Tx: 19200 ­19949

45MHz

45MHz

190MHz

-41MHz

95MHz

LTE2600 (band VII) 2500 - 2570 2620 - 2690

MultiConnect®Cell MTC-LEU4 User Guide 11

Rx: 1200 - 1949

Tx: 20750 ­21449

Rx: 2750 - 3449

120MHz

PRODUCT OVERVIEW

LE910 Telit Transmission Output Power

Band Power Class

GSM 850/900 MHz 4 (2W)

DCS 1800, PCS 1900 MHz 1 (1W)

EDGE, 850/900 MHz E2 (0.5W)

EDGE, 1800/1900 MHz Class E2 (0.4W)

WCDMA/FDD 800/850/900, 1900/2100 MHz Class 3 (0.25W)

LTE FDD 700/800/850/900, 1800/1900/2100/2600
MHz

Class 3 (0.2W)

12 MultiConnect®Cell MTC-LEU4 User Guide