Multitech MTC-LAT1, MultiConnect Cell 100 User Manual

MultiConnect

MTC-LAT1 User Guide

®

Cell

MULTICONNECT® CELL SERIES 100 USER GUIDE

MultiConnect®Cell Series 100 User Guide

Model: MTC-LAT1

Part Number: S000648 1.4

Copyright

This publication may not be reproduced, in whole or in part, without the specific and express prior written permission signed by an executive officer of
Multi-Tech Systems, Inc. All rights reserved. Copyright © 2018 by Multi-Tech Systems, Inc.

Multi-Tech Systems, Inc. makes no representations or warranties, whether express, implied or by estoppels, with respect to the content, information,
material and recommendations herein and specifically disclaims any implied warranties of merchantability, fitness for any particular purpose and non­infringement.

Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of
Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.

Trademarks

MultiTech®, the Multi Tech logo, and MultiConnect are registered trademarks of Multi-Tech Systems, Inc. All other brand and product names are
trademarks or registered trademarks of their respective companies.

Legal Notices

The MultiTech products are not designed, manufactured or intended for use, and should not be used, or sold or re-sold for use, in connection with
applications requiring fail-safe performance or in applications where the failure of the products would reasonably be expected to result in personal injury or
death, significant property damage, or serious physical or environmental damage. Examples of such use include life support machines or other life
preserving medical devices or systems, air traffic control or aircraft navigation or communications systems, control equipment for nuclear facilities, or
missile, nuclear, biological or chemical weapons or other military applications (“Restricted Applications”). Use of the products in such Restricted
Applications is at the user’s sole risk and liability.

MULTITECH DOES NOT WARRANT THAT THE TRANSMISSION OF DATA BY A PRODUCT OVER A CELLULAR COMMUNICATIONS NETWORK WILL BE
UNINTERRUPTED, TIMELY, SECURE OR ERROR FREE, NOR DOES MULTITECH WARRANT ANY CONNECTION OR ACCESSIBILITY TO ANY CELLULAR
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COSTS OR EXPENSES (INCLUDING WITHOUT LIMITATION REASONABLE ATTORNEYS FEES) RELATED TO TEMPORARY INABILITY TO ACCESS A CELLULAR
COMMUNICATIONS NETWORK USING THE PRODUCTS.

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World Headquarters

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Phone: [phone] or [phone]

Fax [phone]

2 MultiConnect®Cell MTC-LAT1 User Guide

CONTENTS

Contents

Chapter 1 – Product Overview ................................................................................................................................. 5

About the MultiConnect Cell Modem........................................................................................................................... 5

Documentation ........................................................................................................................................................... 5

Dimensions.................................................................................................................................................................... 6

Serial............................................................................................................................................................................ 6

Serial with GPS ............................................................................................................................................................ 7

USB.............................................................................................................................................................................. 8

Descriptions of LEDs...................................................................................................................................................... 9

Side Panels .................................................................................................................................................................. 10

MTC-LAT1 Specifications............................................................................................................................................. 11

RS-232 9-Pin Female Connector ................................................................................................................................. 13

Power Measurements................................................................................................................................................. 14

Serial Model: MTC-LAT1-B01 Power Draw ............................................................................................................... 14

Serial Model with GPS: MTC-LAT1-B02 Power Draw................................................................................................ 14

USB Model: MTC-LAT1-B03 Power Draw.................................................................................................................. 15

Chapter 2 – Safety Warnings .................................................................................................................................. 16

Radio Frequency (RF) Safety ....................................................................................................................................... 16

Interference with Pacemakers and Other Medical Devices ...................................................................................... 16

Potential interference ............................................................................................................................................... 16

Precautions for pacemaker wearers ........................................................................................................................ 16

Antenna....................................................................................................................................................................... 17

Chapter 3 – Installing and Using the Device ........................................................................................................... 18

Installing the Device .................................................................................................................................................... 18

Placing Serial Devices in Power Save Mode.............................................................................................................. 18

USB Cable Recommendations................................................................................................................................... 19

Powering Down Your Device ...................................................................................................................................... 19

Installing a SIM Card ................................................................................................................................................... 19

Removing a SIM Card ................................................................................................................................................ 20

Mounting Device to Flat Surface................................................................................................................................. 20

LTE Antenna Diversity ................................................................................................................................................. 20

Selecting Antennas ................................................................................................................................................... 20

Placing External Antennas ........................................................................................................................................ 20

Placing GPS Antennas .............................................................................................................................................. 20

Antenna Approvals and Safety Considerations ........................................................................................................ 21

Diversity and Power Draw ....................................................................................................................................... 21

Chapter 4 – Antenna and Activation Information................................................................................................... 22

Antenna....................................................................................................................................................................... 22

MultiConnect®Cell MTC-LAT1 User Guide 3

CONTENTS

Antenna System Cellular Devices................................................................................................................................ 22

LTE Antenna Information ............................................................................................................................................ 22

Antenna Specifications ............................................................................................................................................. 22

GPS Antenna Specifications ........................................................................................................................................ 23

MultiTech Ordering Information............................................................................................................................... 23

Antenna Specifications.............................................................................................................................................. 23

Account Activation for Cellular Devices ..................................................................................................................... 23

Device Phone Number ................................................................................................................................................ 23

Chapter 5 – Configuring and Communicating with Your Device .............................................................................. 24

Interacting with Your Device Overview ...................................................................................................................... 24

Before Using the Device.............................................................................................................................................. 24

Using Command Mode and Online Data Mode.......................................................................................................... 24

Verifying Signal Strength............................................................................................................................................. 25

Example .................................................................................................................................................................... 26

Checking Network Registration................................................................................................................................... 26

Sending and Receiving Data........................................................................................................................................ 26

Connecting Device to TCP Server as TCP Client ........................................................................................................ 26

Configuring Device as UDP Listener to Accept UDP Client Connections ................................................................. 27

Configuring Device as UDP Client to Connect to UDP Server ................................................................................... 28

Transferring FTP File to FTP Server ........................................................................................................................... 29

Downloading File from FTP Server............................................................................................................................ 30

Reading, Writing and Deleting Messages ................................................................................................................... 31

Reading Text Messages............................................................................................................................................. 31

Writing Text Messages.............................................................................................................................................. 31

Deleting Messages .................................................................................................................................................... 32

Chapter 6 – Regulatory Information ....................................................................................................................... 33

Industry Canada Class B Notice................................................................................................................................... 33

Industry Canada and FCC ............................................................................................................................................ 33

47 CFR Part 15 Regulation Class B Devices ............................................................................................................... 33

FCC Interference Notice ............................................................................................................................................ 34

Restriction of the Use of Hazardous Substances (RoHS) ............................................................................................ 34

Information on HS/TS Substances According to Chinese Standards ......................................................................... 35

Information on HS/TS Substances According to Chinese Standards (in Chinese) ...................................................... 36

Chapter 7 – Using Connection Manager ................................................................................................................. 37

Installing Connection Manager and Connecting a Device .......................................................................................... 37

Setting Up a Serial Device ........................................................................................................................................... 38

Troubleshooting .......................................................................................................................................................... 40

Serial COM port is not available in the Serial Modem Settings................................................................................ 40

Device is not detected ("No Device") ....................................................................................................................... 40

MultiConnect Cell USB Modem is not detected ....................................................................................................... 41

4 MultiConnect®Cell MTC-LAT1 User Guide

PRODUCT OVERVIEW

Chapter 1 – Product Overview

About the MultiConnect Cell Modem

MultiConnect® Cell 100 Series MTC-LAT1 cellular modems are ready-to-deploy, standalone LTE Category 3 modems
that provide wireless communication. The MTC-LAT1 is a compact communications platform that provides cellular
capabilities for fixed and mobile applications. It is intended for use in energy, utility, or industrial settings. The
MTC-LAT1 is available with RS-232 and optional GPS connector, or as a USB to Cellular device.

Documentation

The following documentation is available on the MultiTech Installation Resources website at
www.multitech.com/setup.product.go.

Document Description

MultiConnect Cell User
Guide

USB Driver Installation Guide
for LTE Devices

LTE AT Commands Reference
Guide

This document provides an overview, safety and regulatory information, schematics,
and general device information. P/N S000648

This document provides instructions on how to install the USB driver of both Linux
and Windows versions for LTE devices. P/N S000616

You can configure the device using the LTE AT Commands. These commands are
documented in the Reference Guide part number S000617.

MultiConnect®Cell MTC-LAT1 User Guide 5

PRODUCT OVERVIEW

Dimensions

Serial

6 MultiConnect®Cell MTC-LAT1 User Guide

Serial with GPS

PRODUCT OVERVIEW

MultiConnect®Cell MTC-LAT1 User Guide 7

PRODUCT OVERVIEW

USB

8 MultiConnect®Cell MTC-LAT1 User Guide

PRODUCT OVERVIEW

Descriptions of LEDs

The top panel contains the following LEDs:

Power and Terminal Ready LEDs—The Power LED indicates that DC power is present and the TR LED
indicates when the unit is ready to receive data.

Modem LEDs—Two modem LEDs indicate carrier detection and link status.

Signal LEDs—Three signal LEDs display the signal strength level of the wireless connection.

LED Indicators

POWER Indicates presence of DC power when lit.

TR Terminal Ready. When lit, indicates connection to terminal emulation. When not lit,

indicates no terminal is present.

(for serial only)

CD Carrier Detect. Indicates established data connection when lit.

(for serial only)

LS Link Status.

OFF — No power to the cellular radio

Continuously lit — SIM is not installed, or no signal is present

Slow blink — Powered and searching for a connection, or connected

PROG. SIGNAL To use these LEDS, control them from the host system using the AT#GPIO command. See

the AT Commands Reference Guide for more information.

The LEDs map to particular GPIO on the radio:

GPIO2: Controls the LED with a single bar above it

GPIO3: Controls the LED with two bars above it

GPIO4: Controls the LED with three bars above it

AT command examples:

AT#GPIO=2,0,1 - Turn LED 1 OFF

AT#GPIO=2,1,1 - Turn LED 1 ON

AT#GPIO=3,0,1 - Turn LED 2 OFF

AT#GPIO=3,1,1 - Turn LED 2 ON

AT#GPIO=4,0,1 - Turn LED 3 OFF

AT#GPIO=4,1,1 - Turn LED 3 ON

MultiConnect®Cell MTC-LAT1 User Guide 9

PRODUCT OVERVIEW

Side Panels

The device has connectors on either side. The figures that follow show the side panels.

Serial

Serial with
GPS

USB

10 MultiConnect®Cell MTC-LAT1 User Guide

Note: The power-saving switch—which appears with the NORMAL and LOW POWER labels—is included

only on models that have a serial connector.

MTC-LAT1 Specifications

Category Description

General

Standards LTE 3GPP Release 9

HSPA+ 21/GPRS fallback

USB interface is CDC-ACM compliant

TCP/IP Functions FTP, SMTP, SSL, TCP, UDP

PRODUCT OVERVIEW

Frequency Bands 4G: 700 (B17)/850 (B5)/AWS 1700 (B4)/1900 (B2)

3G: 850 (B5)/1900 (B2)

2G: 850/1900

Speed

Data Speed LTE: 100 Mbps downlink/50 Mbps uplink

HSPA+: 21 Mbps downlink/5.76 Mbps uplink

Interface

USB Interface USB 2.0 high speed compatible

UART Interface RS-232 levels

Physical Description

Weight 0.4 oz. (10 g)

Dimensions Refer to mechanical drawing for dimensions.

Connectors

Antenna Connectors 2 surface mount SMA connectors for cellular, Rx diversity/MIMO

1 surface mount SMA connector for GPS (Available on the MTC-LAT1-B02 only)

SIM 1.8V and 3V SIM holder for mini-SIM card

Environment

Operating Temperature -40° C to +85° C

Storage Temperature -40° C to +85° C

Humidity 20%-90% RH, non-condensing

MultiConnect®Cell MTC-LAT1 User Guide 11

PRODUCT OVERVIEW

Category Description

Power Requirements

Operating Voltage Serial Models: 5-32 VDC

USB Models: 5 VDC

Category Description

SMS

SMS Point-to-Point messaging

Mobile-Terminated SMS

Mobile-Originated SMS

Certifications and Compliance

EMC Compliance FCC Part 15 Class B

Radio Compliance FCC Part 22, 24, 27

Safety Compliance UL 60950-1 2nd ED

cUL 60950-1 2nd ED

IEC 60950-1 2nd ED

Network Compliance PTCRB

Carrier AT&T

12 MultiConnect®Cell MTC-LAT1 User Guide

RS-232 9-Pin Female Connector

Pin Abbreviation Description In/Out

1 CD Carrier Detect O

2 RX Receive O

3 TX Transmit I

4 DTR Data Terminal Ready I

5 GND Ground --

6 DSR Data Set Ready O

PRODUCT OVERVIEW

7 RTS Request to Send I

8 CTS Clear to Send O

9 RI Ring Indicator O

MultiConnect®Cell MTC-LAT1 User Guide 13