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MTCBA-G-F1
Reference Manual
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Reference Manual
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User Manual
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Multitech MTCBA-G-F1, MTCBA-G-F2 User Manual

Gprs/Gsm wireless modem with RS232 interface
GPRS Wireless Modem
With RS-232 Interface
User Manual
Rev 2.0 12-12-2008
1
Gprs/Gsm wireless modem with RS232 interface
Contents
1. Chapter 1 – Product Description and Specifications ............................................ 1
1.1. Product Description ................................................................................. 1
1.2. Features................................................................................................... 1
1.3. Application Overview ............................................................................... 2
1.4. Safety....................................................................................................... 3
1.5. Specifications........................................................................................... 5
2. Chapter 2 – Activation and Installation................................................................. 7
2.1. Step 1 – Activate Your Wireless Account ................................................. 7
2.2. Step 2 – Insert the SIM Card into the Holder ........................................... 7
2.3. Step 3 – Install the Modem Driver............................................................ 8
3. Chapter 3 – Using Your Wireless Modem............................................................ 9
3.1. Phone Numbers for the Wireless Modem................................................ 9
3.2. Examples of Useful A T Commands.......................................................... 9
3.3. Internet Access...................................................................................... 12
4. Chapter 4 – Troubleshooting and Frequently Asked Questions......................... 16
4.1. Troubleshooting Examples..................................................................... 16
4.2. Frequently Asked Questions.................................................................. 16
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Gprs/Gsm wireless modem with RS232 interface
1. CHAPTER 1 – PRODUCT DESCRIPTION AND SPECIFICATIONS
1.1. Product Description
The GPRS modem is an external data/fax/voice wireless modem. It also supports mobile originated short message service (SMS) and mobile-terminated SMS. It offers standards-based multi-band GPRS Class 10 performance. This ready-to-deploy, standalone modem allows developers to add wireless commun ication to products with a minimum of development time and expense. The GRPS Wireless Modem is based on industrystandard open interfaces, is fully type approved, and can be desktop or panel mounted.
Models: MTCBA-G-F1 is the 900/1800 MHz GPRS modem (RS-232) MTCBA-G-F2 is the 850/1900 MHz GPRS modem (RS-232)
Other Product Codes: NAM is the model for US and Canada GB/IE is the model for Great Britain and Ireland Euro/ROW is the model for Europe and the rest of the world About Documentation:
Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of , Inc., to notify any person or organization of such revisions or changes. Check ’s Web site for current versions of our product documentation.
1.2. Features
• GPRS Class 10 operation
• Dual-band 850/1900 or 900/1800 GSM/GPRS
• GSM Class 1 and Class 2 Group 3 FAX
• Desktop or panel mounting
• Short Message Services including text and PDU, point-to-point, cell and broadcast.
• 14.4K GSM circuit switched data
• SMA antenna connector and SIM socket
• Serial interface supports DTE speeds to 115.2K
• AT command compatible
• MNP2 V.42bis data compression
• Numerous LEDs provide operational status
• ME + SIM phone book management
• Fixed dialing number
• SIM Toolkit Class 2
• SIM, network and service provider locks
• Real time clock
• Alarm management
• UCS2 character set management
• Packet data up to 85K bps
• Embedded TCP/IP stack
• Circuit-switched data (GSM) up to 14.4K bps transparent and nontransparent
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Gprs/Gsm wireless modem with RS232 interface
1.3. Application Overview
Application Types
With circuit switched data rates up to 14.4K bps, the GRPS Wireless Modem is targeted at applications that periodically need to send or receive data over a wireless network. It is an ideal solution for: Appliances ATM Terminals Automotive Data Collection Gas Pumps Industrial and Medical Remote Monitoring Systems Remote Diagnostics Remote Metering Security Systems Vending/Gaming Machines Devices required wireless connectivity. Note: The Wireless Multi-Modem must be mounted with at least 8 inches (20 cm) of clearance from the human body.
Benefits/Features in Applications
Short Developing Time
The GRPS Wireless Modem can make your existing and next generated device, machine, or system, communication-ready without requiring any hardware changes to its design. It actually provides faster time-to-market because it relieves the burden and expense of obtaining network and RF approvals. This complete, ready-to-deploy wireless modem allows you to enha nce your Product while you focus on developing its core features.
Voice Features
The GRPS provides telephony and Dual Tone Multi Frequency (DT MF) functional ity. It also allows for emergenc y calls as well as echo cancellation and noise reduction (option), and full rate, enhanced Full Rate and Half Rate (FR/EFR/HR).
Short Message Services (SMS)
The GRPS Wireless Modem offers SMS features such as text and PDU, point-to-point (MT/MO) and cell broadcast.
Compatible Supplementary Services
The GRPS Wireless Modem is compatible with supplementary services such as call forwarding, call barring, multiparty, call waiting and call hold, calling line identification, advice of charge, USSD, closed user group and explicit call transfer.
Management Features
The GRPS Wireless Modem provides advanced management features inclu ding phone book management, fixed dialing number, and real time clock and alarm management.
Industry-standard Modem Commands
The GRPS Wireless Modem provides industry-standard AT-style commands for ease of integration into your existing software application.
Industrial Chassis
The GRPS Wireless Modem is packaged in a rugged, water resistant, industrial chassis. The chassis has an RS-232 interface connector and a permanent screw type power connector. It also has an SMA antenna connector. The chassis can be side-mounted on a panel or top-mounted on a desktop or other surface. A set of LEDs
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Gprs/Gsm wireless modem with RS232 interface
indicates the modem’s operational status.
Packet-Switched Data
The GRPS Wireless Modem supports GPRS Class 10 packet-switched cellular data. This enables m obil e Internet functionality by allowing inter-working between the existing Internet and the cellular network at speed s up to 85K bps. Any service that is used over the fixed Internet today – File T ransfer Protocol (FTP), web browsing, chat, e-mail, and telnet -- is available over the cellular network, as well. The Multi-Modem GRPS supports PBCCH and coding schemes CS1 to CS4, and is compliant with SMG31bis.
Circuit-Switched Data (CSD)
The GRPS Wireless Modem also supports GSM circuit-switched cellular data conn ections. Circuit-switched data connections support speeds up to 14.4K bps, Class 1 and Class 2 Group 3 fax, as well as MNP2 V.42bis compression. CSD cellular wireless connections are ideal for applications that require a quick wireless replacement of an existing point-to-point analog dial-up connection. They integrate seamlessly with your current application requiring little infrastructure change.
Internet-Enabled
The GRPS Wireless Modem includes an embedded TCP/IP protocol stack to bring Internet connectivity to any device. Using the embedded Internet protocols and the wireless connection to an IP network, it sends and receives data over the Internet. It can also serve a single web page in response to a web browser request.
1.4. Safety
General Safety
The modem is designed for and intended to be used in fixed and mobile app lications. “Fixed” means that the device is physically secured at one location and is not able to be easily moved to another location. “Mobile” means that the device is designed to be used in other than fixed locations. Caution: Maintain a separation distance of at least 20 cm (8 inches) is normally maintained between the transmitter’s antenna and the body of the user or nearby persons. The Modem is not designed for or intended to be used in portable applications within 20 cm. (8 inches) of the body of the user.
RF Interference Issues
It is important to follow any special regulations regarding the use of radio equipment due in particular to the possibility of radio frequency, RF, interference. Please follow the safety advice given belo w carefully.
• Switch OFF your Wireless Multi-Modem when in an aircraft. The use of cellular telephones in an aircraft may endanger the operation of the aircraft, disrupt the cellular network and is illegal. Failure to observe this instruction may lead to suspension or denial of cellular telephone services to the offender, or legal action or both.
• Switch OFF your Wireless Multi-Modem when around gasoline or diesel-fuel pumps and before filling your vehicle with fuel.
• Switch OFF your Wireless Multi-Modem in hospitals and any other place where medical equi pment may be in use.
• Respect restrictions on the use of radio equipment in fuel dep ots, chemical plants or where blasting operations are in progress.
• There may be a hazard associated with the operation of your Wireless Multi-Modem close to inadequately protected personal medical devices such as hearing aids and pacemakers. Consult the manufacturers of the medical device to determine if it is adequately protected.
• Operation of your Wireless Multi-Modem close to other electronic equipment may also cause interference if t he equipment is inadequately protected. Observe any warning signs and ma nufacturers’ recommendations.
Safety Instructions for Hazardous Locations
• The modems are open devices intended for installation in an ultimate enclosure suitable for the intended application.
• All wiring must be in accordance with wiring methods of Article 501.4B of the Natio nal Electrical Cod e, NFPA 70 or as specified in section 18-152 of the China Electrical Code for installation within China and in acco rdance with the authority having jurisdiction.
• “WARNING - EXPLOSION HAZARD - Substitution of Components may Impair Suitability for Class I Division 2”.
• “WARNING - EXPLOSION HAZARD - Do not Disconnect Equipment Unless Power has been switched off or the area is known to be Non-Hazardous”.
• “WARNING - EXPLOSION HAZARD - Do not replace the Fuse Unless Power has been switched off or the area is known to be Non-Hazardous”.
• “WARNING - Do not install or remove the SIM card Unless Power has been switched off or the area is known to be Non-Hazardous”.
Vehicle Safety
• Do not use your Multi-Modem while driving.
• Respect national regulations on the use of cellular telephones in vehicles. Road safety always comes first.
• If incorrectly installed in a vehicle, the operation of Wireless Multi-Modem telephone could interfere with the correct functioning of vehicle electronics. To avoid such problems, be sure that qualified personnel have performed the installation. Verification of the protection of vehicle electronics should be part of the installation.
• The use of an alert device to operate a vehicle’s lights or horn on public roads is not permitted.
Maintenance of Your Modem
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Gprs/Gsm wireless modem with RS232 interface
Your Wireless Multi-Modem is the product of advanced engineering, design, a nd craftsmanship and should be treated with care. The suggestions below will help you to enjoy this product for many years.
• Do not expose the Wireless Multi-Modem to any extreme environment where the temperature is above 50ºC or humidity is above 90% non-condensing.
• Do not attempt to disassemble the Wireless Multi-Modem. There are no user serviceable parts inside.
• Do not expose the Wireless Multi-Modem to water, rain, or spilled beverages. It is not waterproof.
• Do not place the Wireless Multi-Modem alongside computer discs, credit or travel cards, or other magnetic media. The phone may affect the information contained on discs or cards.
• In the unlikely event of a fault in the Wireless Multi-Modem, contact Tech Support.
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