Multitech MTCBA-H3-EN3-P1, MultiModem rCell, MTCBA-EV1-EN3-N3 User Manual

MultiModem

®

rCell

Intelligent Wireless Router

User Guide

Copyright and Technical Support

MultiModem® rCell User Guide

Intelligent Wireless Router
MTCBA-Xx-EN3
S000508A, Revision A

Copyright

This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-Tech
Systems, Inc. All rights reserved.

Multi-Tech Systems, Inc. makes no representation or warranties with respect to the contents hereof and specifically disclaims
any implied warranties of merchantability or fitness for any particular purpose.
Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in
the content hereof without obligation of Multi-Tech Systems, Inc., to notify any person or organization of such revisions or
changes. Check Multi-Tech’s Web site or product CD for current versions of our product documentation.

Copyright © 2011 by Multi-Tech Systems, Inc.

Record of Revisions

Revision Date Description

A 09/14/11 Initial release.

Trademarks

Trademarks and registered trademarks of Multi-Tech Systems, Inc. include MultiModem, the Multi-Tech logo, and Multi­Tech. Windows is a registered trademark of Microsoft Corporation in the United States and other countries. All other products
or technologies referenced in this manual are the trademarks or registered trademarks of their respective holders.

Contacting Multi-Tech Support
Online Support Portal: https://support.multitech.com

In order to better serve our customers, manage support requests and shorten resolution times, we have created the online web
portal allowing you to submit questions regarding Multi-Tech products directly to our technical support team. Get answers to
your most complex questions, ranging from implementation, troubleshooting, product configuration, firmware upgrades and
much mor e .
To create an account and submit a Support Case on the Portal, visit

https://support.multitech.com.

Knowledge Base and Support Services: www.multitech.com/support.go

The Knowledge Base provides immediate answers to your questions and gives you access to support resolutions for all Multi­Tech products. Visit our support area on the website for other support services.

World Headquarters

Multi-Tech Systems, Inc.
2205 Woodale Drive, Mounds View, Minnesota 55112 U.S.A.
Phone: [phone] or 800-328-9717 Fax: [phone]

Internet Address: www.multitech.com

Technical Support

Business Hours: M-F, 9am to 5pm CST

Country By Email By Phone

Europe, Middle East, Africa: [e-mail] (44) 118 959 7774
U.S., Canada, all others: [e-mail] [phone] or [phone]

Warranty

Warranty information can be found at:

http://www.multitech.com/warranty.go

2 Multi-Tech Systems, Inc. MultiModem rCell User Guide

Table of Contents

Table of Contents

CHAPTER 1 – INTRODUCTION AND PRODUCT DESCRIPTION ...................................... 4

Related Documentation .................................................................................................................................................................. 4

Safety Warnings ............................................................................................................................................................................. 5

Front Panel ..................................................................................................................................................................................... 6

Package Contents ........................................................................................................................................................................... 6

Specifications ................................................................................................................................................................................. 7

Cellular Information ....................................................................................................................................................................... 9

GSM Antenna Requirements/Specifications ............................................................................................................................ 10

CHAPTER 2 - INSTALLATION ........................................................................................................ 11

Insert the SIM Card into Holder, If required ................................................................................................................................ 11

Making the Connection ................................................................................................................................................................ 11

Optional – Attach the Router to a Flat Surface ............................................................................................................................ 11

Set Your PC’s TCP/IP Address for Ethernet Functionality ......................................................................................................... 13

Configure Ethernet Interface Using Web Management Software ................................................................................................ 15

Verifying Signal Strength............................................................................................................................................................. 17

Account Activation for Wireless Devices .................................................................................................................................... 17

CHAPTER 3 - USING THE WEB MANAGEMENT SOFTWARE .............................................. 19

Navigating the Web Management Software................................................................................................................................. 19

Web Management Software Screens ............................................................................................................................................ 21

IP Setup ........................................................................................................................................................................................ 21

PPP ............................................................................................................................................................................................... 27

Networks & Services .................................................................................................................................................................... 33

Networks & Services > Service Configuration ............................................................................................................................ 34

GRE Tunnels ................................................................................................................................................................................ 40

DHCP Server ................................................................................................................................................................................ 42

IPSec ............................................................................................................................................................................................ 44

Tools ............................................................................................................................................................................................ 49

Tools > Firmware Upgrade .......................................................................................................................................................... 49

Statistics & Logs .......................................................................................................................................................................... 51

Statistics & Logs > System Information ................................................................................................................................... 51

Statistics & Logs > Ethernet ..................................................................................................................................................... 52

Statistics & Logs > PPP ............................................................................................................................................................ 53

Statistics & Logs > PPP Trace .................................................................................................................................................. 54

Statistics & Logs > Modem Information .................................................................................................................................. 55

Statistics & Logs > Service Status ............................................................................................................................................ 55

Statistics & Logs > TCP/UDP Client Live Log ........................................................................................................................ 55

Statistics & Logs > TCP/UDP Server Live Log ....................................................................................................................... 55

Statistics & Logs > IPSec Live Log ......................................................................................................................................... 56

Statistics & Logs > IPSec Log Traces ...................................................................................................................................... 56

APPENDIX A – COMMONLY SUPPORTED SUBNETS REFERENCE TABLE .............. 57

APPENDIX B – REGULATORY COMPLIANCE ........................................................................ 59

EMC, Safety, and R&TTE Directive Compliance ....................................................................................................................... 59

FCC Part 15 Class B Statement .................................................................................................................................................... 59

Industry Canada ........................................................................................................................................................................... 59

APPENDIX C – ENVIRONMENTAL INFORMATION ............................................................ 60

REACH Statement ....................................................................................................................................................................... 60

Restriction of the Use of Hazardous Substances (RoHS) ............................................................................................................. 61

China ROHS ................................................................................................................................................................................ 62

Index ............................................................................................................................................................................................ 63

Multi-Tech Systems, Inc. MultiModem rCell User Guide 3

Chapter 1 – Introduction and Product
Description

This User Guide describes the MultiModem® rCell intelligent wireless routers with an Ethernet II interface. The MultiModem
rCell Router is configured for one of three connecti vi t y m od e s: alway s - on , wake - up on ri n g, o r dial -o n demand. The always-on
network connection automatically establishes a wireless data connection and allows for around the clock surveillan ce,
monitoring or real time data acquisition of any remote Ethernet device such as a Web camera. If the data link is dropped in the
event of poor reception or a complete loss of service, it will automatically re-establish the data link. The wake-up on ring
configuration allows the router to “wake up” and initiate a connection when it detects an incoming ring. For security reasons,
you can setup the router to wake up based on a particular caller ID number. This configuration is ideal for reducing the costs
associated with the modem being online and available 24/7. When configured for dial-on demand, the router only accesses the
Internet when data is present. This configuration is ideal for sharing Internet access among networked PCs.

Model Description

MTCBA-H3-EN3-P1
MTCBA-EV1-EN3-N3

Quad-band HSPA 7.2
Quad-band EV-DO Rev A Performance

Related Documentation

MultiModem MTCBA-H3-EN3 (HSPA)

AT Commands: The MultiModem MTCBA-H3-EN3 wireless router is configured using the HSPA-H3 AT Commands.

These commands are documented in the Reference Guide number S000505x.

MultiModem MTCBA-EV1-EN3 (EV-DO)

AT Commands: The MultiModem MTCBA-EV1-EN3 wireless router is configured using the EV-DO AT Commands.

These commands are documented in the Reference Guide number S000506x.

Multi-Tech Systems, Inc. MultiModem rCell User Guide 4

Chapter 1 – Introduction and Description

Safety Warnings

Ethernet Ports Caution

The Ethernet ports are not designed to be connected to a Public Telecommunication Network or used outside the building.

RF Safety

The remote modems are cellular devices. It is important to follow any special regulations regarding the use of radio
equipment due in particular to the possibility of Radio Frequency (RF) interference.

Caution: A separation distance of at least 20 cm must be maintained between the modem transmitter’s antenna and the body

of the user or nearby persons. The modem is not designed for or intended to be used in portable applications within 20 cm of
the body of the user.
Check your local standards regarding safe distances, etc.

● Operation of a cellular modem close to other electronic equipment may also cause interference if the equipment is

inadequately protected. Observe any warning signs and manufacturers’ recommendations.

● Different industries and businesses have their own restrictions governing the use of cellular devices. Please observe

the local restrictions of the environment where you intend to operate the cell modem.

● Under no circumstances should antenna be placed outdoors.

Internal Lithium Battery

● A lithium battery located within product provides backup power for the timekeeping capability. The battery has an

estimated life expectancy of ten years.

● When the battery starts to weaken, the date and time may be incorrect. If the battery fails, the board must be sent

back to Multi-Tech Systems for battery replacement.

● Lithium cells and batteries are subject to the Provisions for International Transportation. Multi-Tech Systems Inc.

confirms that the Lithium batteries used in the Multi-Tech product(s) referenced in this manual comply with Special

Provision 188 of the UN Model Regulations, Special Provision A45 of the ICAO-TI/IATA-DGR (Air), Special
Provision 310 of the IMDG Code, and Special Provision 188 of the ADR and RID (Road and Rail Europe).

Warning! There is danger of explosion if the battery is incorrectly replaced!

Multi-Tech Systems, Inc. MultiModem rCell User Guide 5

Chapter 1 – Introduction and Description

Front Panel

The front panel contains Power and Status LEDs, two Ethernet LEDs, two modem LEDs, and three signal LEDs. The Power
LED indicates that DC power is present and the Status LED blinks when the unit is functioning normally. The two Ethernet
LEDs indicate transmit and receive activity and connection speed of 10 or 100Mbps on the Ethernet link. The two modem
LEDs indicate carrier detection and link status. The three signal LEDs display the signal strength level of the wireless
connection. The SIM door on the right side of the router provides access to the SIM card holder on the H3 version.

LED Indicators
Power
Status

LNK

SPD

Signal

Indicates presence of DC power when lit.
The LED is a solid light when the rCell is booting up, saving the configuration, restarting, or updating the firmware.

When the Status LED begins to blink, the router is ready.
Link. Blinks when there is transmit and receive activity on the Ethernet link. It shows a steady light when there is a

valid Ethernet connection.

Speed. Lit when the Ethernet is linked at 100 Mbps. If it is not lit, the Ethernet is linked at 10 Mbps.
Carrier Detect. Lit when data connection has been established.

CD

LS Link Status Dependent on Model

H3 Version EV1 Version

Permanently On: Powered on and

connected, but not transmitting or
receiving.

Slow flashing state (5 Seconds)

Powered on searching for a connection.

Fast flashing state (0.3 seconds)

Transmitting and receiving.

ALL OFF - Unit is off, not registered on network, or extremely weak signal (0 < = RSSI < 6).
1 Bar “ON” – Very weak signal (7 < = RSSI <14)
1 Bar and 2 Bar “ON” – Weak signal (15 < = RSSI <23)
1 Bar, 2 Bar, and 3 Bar “ON” – Good signal (24 <= RSSI > = 31)

Permanently On: Not registered on network.
Flashing states:
200 ms on/2 sec off

Registered on network.
200 ms on/600 ms off
Registered on the network and communications in progress

100 ms on/200 ms off

Software downloaded is either corrupted or non-compatible (“bad
software”)

Package Contents

Unbundled Package with

No Accessories

1 router
1 Quick Start Guide

Note: You must supply mounting

screws, AC or DC power supply, and an
antenna.

1 router
1 antenna
1 Ethernet cable
1 power supply
1 Quick Start Guide

Note: You must supply mounting screws.

Bundled Package

with Accessories

Note: If required, your wireless provider will supply the SIM card.

6 Multi-Tech Systems, Inc. MultiModem rCell User Guide

Specifications

Features MTCBA-H3-EN3 MTCBA-EV1-EN3
Standard

Band, Frequency

Packet Data

Circuit-Switched
Data

Short Message
Services-SMS

Antenna
Connector

SIM Connector
Power Connector
Voltage
Physical

Description
Operating

Temperature *
Storage Temp
Humidity
Certifications EMC Compliance

Chapter 1 – Introduction and Description

HSPA CDMA2000 1xRTT EV-DO Rev. A

(backward compatible to EV-DO Rev. 0 and
CDMA 1x networks) SMS is based on
CS/Packet-switched (PS) domain of GSM
and WCDMA

HSPA/HSDPA/UMTS Triple-band:
2100/1900/850 MHz with Rx diversity

Dual-band 800/1900 MHz bands with

Receive Diversity support on both bands
GSM/GPRS/EDGE:
850/900/1800/1900

HSDPA data service of up to 7.2 Mbps

HSUPA data service of up to 5.76 Mbps

Peak download 3.1 Mbps, peak upload

1.8 Mbps

Up to 14.4K bps, non-transparent --

Text & PDU, Point-to-Point (MO/MT),

Point-to-Point messaging (M O/ M T)

cell broadcast

RF Antenna: 50 ohm SMA (female

RF Antenna: 50 ohm SMA (female

connector)

Standard 1.8 and 3V SIM receptacle --

2.5mm miniatu re (s cr ew -o n)
5 VDC

7”W x 1.24”H x 2.93”D 0.75lbs

17.78cmW x3.15cmH x7.44cmD 0.340Kg

-30° to +60° C* -40° to +75° C*

-40° to +85° C*

Relative humidity 20% to 90% noncondensing

EMC Compliance

FCC Part 15 Class B

EN55022 Class B

FCC Part 15 Class B

Radio Compliance

EN55024

Radio Compliance

FCC Part 22, 24

RSS132,133

Safety: UL60950-1, 2

IEC60950-1:2005 (Second Edition

with EN 60950-1:2006+A11:2009

EN301 489-1

EN489-3 (-GP only)

EN301 489-7

EN301 489-24

AS/ACIF S042.1, S042.3

Safety: UL60950-1, 2

nd

Edition

IEC60950-1:2005 (Second Edition with

EN 60950-1:2006+A11:2009

Network: PTCRB, AT&T

connector)

FCC Part 22, 24

nd

Edition

* UL Listed @ 40° C, limited by power supply. UL Certification does not apply or extend to an ambient above 40°

C and has not been evaluated by UL for ambient greater than 40° C.

“ UL has evaluated this device for use in ordinary locations only. Installation in a vehicle or other outdoor locations

has not been evaluated by UL. UL Certification does not apply or extend to use in vehicles or outdoor applications
or in ambient above 40° C.”

Note: The radio's performance may be affected at the temperature extremes. This is considered normal. The radio is

designed to automatically fallback in class and reduces transmitter power to avoid damage to th e radio. There is no

Multi-Tech Systems, Inc. MultiModem rCell User Guide 7

Chapter 1 – Introduction and Description

single cause for this function. Rather, it is the result of an interaction of several factors, such as the ambient
temperature, the operating mode and the transmit power.

8 Multi-Tech Systems, Inc. MultiModem rCell User Guide

Power

Power Draw for MTCBA-H3-EN3 (GSM850/HSD PA) product:

Input Voltage=

5.0Volts Idle Mode Typical Maximum Peak Tx

GSM850

Current(AMPS)

Watts

HSDPA

Current(AMPS)

0.345 0.450 1.20 3.60

1.76 2.29 5.94

0.345 0.760 1.01 1.40

Chapter 1 – Introduction and Description

Peak Rst

(Inrush

Current)

Watts

1.76 3.84 5.03

Inrush Current

(AMPS)

(approx. 3ms

duration)

2.66

Power Draw for MTCBA-EV1-EN3 (US PCS/US Cellular):

Peak Rst

Input Voltage=

5.0Volts Idle Mode Typical Maximum Peak Tx

US CELLULAR

Current(AMPS)

Watts

US PCS

Current(AMPS)

Watts

0.305 0.450 0.805 1.12

1.54 2.26 4.06

0.305 0.505 1.06 1.38

1.54 2.53 5.11

(Inrush

Current)

Inrush Current

(AMPS) (approx.

3ms duration)

NOTE: Multi-Tech Systems, Inc. recommends that the customer incorporate a 10% buffer into their power source when

2.70

determining product load.

RF Specifications

Frequency RX
Frequency TX

RF Power Stand

GSM 850 EGSM 900 GSM 1800 GSM 1900 CDMA 800 CDMA 1900

869 to 894 MHz 925 to 960 MHz 1805 to 1800 MHz 1930 to 1990 MHz 869 to 894 MHz 1930 to 1990 MH z
824 to 849 MHz 880 to 915 MHz 1710 to 1785 MHz 1850 to 1910 MHz 824 to 849 MHz 1850 to 1910 MH z

2W at 12.5%
duty cycle

2W at 12.5%
duty cycle

Cellular Information

Antenna System for Cellular Devices

The cellular/wireless performance is completely dependent on the implementation and antenna design. The integ ration of the
antenna system into the product is a critical part of the design process; therefore, it is essential to consider it early so the
performance is not compromised. If changes are made to the certified antenna system of the MultiModem, then recertification
will be required by specific network carriers such as Sprint. The Antenna System is defined as the UFL connection point from
the MultiModem to the specified cable specifications and specified antenna specifications.

PTCRB Requirements for the Antenna

There cannot be any alteration to the authorized antenna system. The antenna system must maintain the same specifications.
The antenna must be the same type, with similar in-band and out-of-band radiation patterns.

Multi-Tech Systems, Inc. MultiModem rCell User Guide 9

1W at 12.5% duty
cycle

1W at 12.5% duty
cycle

- -

Chapter 1 – Introduction and Description

FCC Requirements for the Antenna

The antenna gain, including cable loss, for the radio you are incorporating into your product design must not exceed the
requirements at 850 MHz and 1900 MHz as specified by the FCC grant for mobile operations and fixed mounted operations
as defined in 2.1091 and 1.1307 of the FCC rules for satisfying RF exposure compliance. The antenna used for transmitting
must be installed to provide a separation distance of at least 20cm from all persons and must not transmit simultaneously with
any other antenna transmitters. User and installers must be provided with antenna installation instructions and transmitter
operating conditions to satisfying RF exposure compliance.

Antenna Specifications

CDMA Antenna Requirements/Specifications

Frequency Range
Impedance
VSWR
Typical Radiated Gain
Radiation
Polarization
TRP/TIS

824 – 894 MHz / 1850 – 1990 MHz
50 Ohms
VSWR shall not exceed 2.0:1 at any point across the bands of operation
3 dBi on azimuth plane
Omni-directional
Vertical
The total radiated power (TRP) at the antenna shall be no less than
+21/20 dBm for PCS/CELL channels respectively, and the total isotropic
sensitivity (TIS) at the antenna shall be no less than -104/104 dBm for
PCS/CELL channels respectively.

GSM Antenna Requirements/Specifications

Frequency Range
Impedance
VSWR
Typical Radiated Gain
Radiation
Polarization
TRP/TIS

824 – 960 MHz / 1710 – 1990 MHz
50 Ohms
VSWR shall not exceed 2.0:1 at any point across the bands of operation
3 dBi on azimuth plane
Omni-directional
Vertical
Including cable loss the total radiated power (TRP) at the antenna shall be
no less than +22/24.5 dBm for 850/1900 MHz respectively, and the total
isotropic sensitivity (TIS) at the antenna shall be no less than -99/101.5
dBm for 850/1900 MHz respectively.

10 Multi-Tech Systems, Inc. MultiModem rCell User Guide

Chapter 2 - Installation

Insert the SIM Card into Holder, If required

The router requires the power supply connection to begin operation. It also requires a SIM card (Subscriber Identity Module)
to operate on a GSM network. To install the SIM, do the following:

1. Open the SIM door by pressing down on the tab on the top of the door and prying it open.

Note: When changing a SIM, ensure that power is removed from the unit.

2. Insert the SIM card into the card holder. The above graphic illustrates the correct SIM card orientation.

3. Verify that the SIM card fits into the holder properly and then close the cover.

Making the Connection

1. Connect a suitable antenna to the SMA connector (see antenna specifications in Chapter 1).

2. Using an Ethernet cable, connect one end of the cable to the ETHERNET connector on the back of the router and the

other end to your pc either directly or via a switch or hub.

3. Attach the appropriate interchangeable blade piece to the power supply module.

4. Screw-on the power lead from the power supply module into the power connection on the router. Now, plug the power

supply into your power source.

Notes

The POWER LED. The POWER LED lights after power-up.

●

● The

Status LED is a solid ON when the router is booting up, saving a configuration, or updating firmware. When

Status LED begins to blink, the router is ready.

the
The Reset Button. Hold the Reset button in until the Status Light goes out. Then release it. It also will set the
username and password back to admin and admin as well as setting the IP address to the default of 192.168.2.1.

Optional – Attach the Router to a Flat Surface

Before you mount your router to a permanent surface, verify signal strength, refer to Verify Signal Strength in this Chapter.
The router can be panel mounted with screws spaced according to the measurement shown.

Multi-Tech Systems, Inc. MultiModem rCell User Guide 11

Chapter 2 – Installation

Note: Use either #6 or #8 pan head screws for all four mount locations.

12 Multi-Tech Systems, Inc. MultiModem rCell User Guide

Chapter 2 – Installation

Set Your PC’s TCP/IP Address for Ethernet Functionality

The following directions establish a TCP/IP connection at the pc so the PC can communicate with the router. The following
directions were written using a Windows XP/ 2003+ operating system.

1. Click Start | Control Panel. Double-click the Network Connections icon.

2. The Network Connections screen displays. Right-click the Local Area Connection icon and choose Properties from

the drop down list.

3. The Local Area Connection Properties dialog box displays.

● Select Internet Protocol [TCP/IP].

● Click the Properties button. The Internet Protocol (TCP/IP) Properties screen displays.

Multi-Tech Systems, Inc. MultiModem rCell User Guide 13

Chapter 2 – Installation

4. The Internet Protocol (TCP/IP) Properties screen.

Important Note:

If this screen opens and displays your curren t IP configuration, we suggest you record this information for future
reference (i.e., after the router is configured, you may wish to return this PC to its original settings).

● To set a Fixed IP Address for the pc, select Use the following IP address.

● Enter the pc IP Address. Example: 192.168.2.x.

Note: The x in the address stands for numbers 101 and up.

● Enter the pc Subnet Mask. Example: 255.255.255.0

● Enter the pc Default Gateway. Example: 192.168.2. 1

Note: The pc settings must be in the same subnet range as the router.

The factory default settings for the router are:

IP Address: 192.168.2.1
Subnet Mask: 255.255.255.0

● Select Use the following DNS server addresses.

● Enter the IP Address for the Preferred DNS Server. Example: 205.171.3.65

● Click OK.

● Close the Local Area Properties screen by clicking OK.

● Close the Control Panel.

● Repeat these steps for each PC on your network.

14 Multi-Tech Systems, Inc. MultiModem rCell User Guide

Chapter 2 – Installation

Configure Ethernet Interface Using Web Management
Software

You are now ready to configure the Ethernet interface. This is accomplished by using the router's factory-installed Web
Management software. The software is accessed through a Web browser.

1. Open a Web browser

From the pc, open a Web browser.

Note: Ensure that the Status LED is blinking, indicating that the router is ready.

2. Type the default Gateway Address: http://192.168.2.1

3. Login

After entering the Address, the Login screen displays.

● Type the default User Name: admin (all lower-case).

● Type the default password: admin (all lower-case).

Note: The User name and Password are case-sensitive (both must be typed in lower-case).
A password can be up to 12 characters. If Windows displays the AutoComplete screen, you may want to click

No to tell the Windows OS not to remember the password; this helps maintain PC security.

Password Caution: It is recommended that you change the default password to better protect the security of your

router. Use a safe password! Your first name spelled backwards is not a sufficiently safe password; a password
such as xfT35$4 is better.

● Click the Login button. The Web Management Home screen displays.

4. Use the Wizard Setup for Quick Configuration

A quick way to configure the router is to use the Wizard Setup. The Wizard Setup can be opened by clicking the words
Wizard Setup located under the Web Management software’s menu bar. The information entered here will default to

other screens that require this information.

Benefits of Using the Wizard Setup

● Saves time by allowing you to configure the basic setup in one screen.

Note: Additional features and functions can be set up using the complete Web Management software program,

described in Chapter 3.

● Provides a short way to enter and save information needed to create a connection to the Internet.

Select Wizard Setup

Multi-Tech Systems, Inc. MultiModem rCell User Guide 15

Chapter 2 – Installation

5. After clicking the Wizard Setup selection, the Wizard Setup screen displays.

Wizard Setup

A minimum router configuration is provided using the Wizard Setup. This provides a quick way to enter and save information
needed to create a connection to the Internet. The table below provides the information for the minimum configuration.

IP Configuration

IP Address The default is 192.168.2.1. To change it, simply enter your own IP addr ess.
Mask The default is 255.255.255.0
DNS Enter the primary DNS IP address for the system. The default is 0.0.0.0

PPP Configuration

PPP The default is disable. To connect to the Internet, you need to enable PPP.

Depending on the model, commands may need to be issued to the integrated cellular
modem before connecting to the wireless service. To issue commands to the integrated

cellular modem, PPP must be disabled and telnet port 5000 used.
Dial-on­Demand
Idle Time Out Sets the amount of time the PPP link stays active before disconnecting. Setting the

Dial Number Enter the dial number. This number connects you to the Internet.

APN For HSPA models, enter the APN (Access Point Name). The APN is assigned by your

Init String You can set up to 4 router initialization strings.

Authentication
Type

Username Enter the PPP Username. This name authenticates the remote peer.
Password Enter the PPP Password. This password authenticates the remote peer.

The default is disable.

value to zero causes the link to stay active continuously.

For HSPA, the number is *99***1#.

For EV-DO models, the Dial Number is #777.

wireless service provider.

For EV-DO models, the APN does not apply

PPP Authentication

Click the button corresponding to the authentication protocol you want to use to

negotiate with the remote peer. PAP, CHAP, or PAP- CHAP.

Default = PAP-CHAP

16 Multi-Tech Systems, Inc. MultiModem rCell User Guide

Chapter 2 – Installation

A Note About the Access Point Name

The APN (Access Point Name) is assigned by your wireless service provider, but you may have to ask for it. An access
point is an IP network to which a MultiModem rCell Router connects. The Web Management software asks for the
APN on the Wizard Setup screen and the PPP screen.

Important Note About Provider Fees

Your provider will charge you for your data usage. Please check with your provider to make sure you are aware of the
charges.
If you plan to use the router for large amounts of data transfers, Multi-Tech recommends an unlimited data plan with
your account. Multi-Tech will not be responsible for any charges relating to your cellular bill.

Note: Additional features and functions can be set up using the complete Web Management software program,

described in Chapter 3.

6. Click the Submit button.

7. Click the Save & Restart button (located on the Menu bar). The router will reboot.

IMPORTANT NOTE ABOUT SUBMIT AND SAVE & RESTART

Click the Submit button located at the bottom of most screens in order to save any changes you make.
Then you click the Save & Restart button, located on the Menu bar, in order for your settings to take
effect. Save & Restart does not have to be executed after each screen; you can change and Submit

Verifying Signal Strength

To communicate directly with the cellular modem to verify signal strength, telnet to the modem.

Note: Ensure that the Status LED is blinking, indicating that the router is ready. Ensure that PPP is disabled before verifying

signal strength.

1. To Telnet to the modem. You can access the modem thru the Run icon or from the Command Prompt:

Click Start I Run icon. In the Open window, enter cmd and then press ENTER.

or

Click Start I All Programs I Accessories I Command Prompt

● In the command window, type telnet 192.168.2.1 5000

● At the Login prompt, type the default user name: admin (all lower-case). Press ENTER

● At the Password prompt, type the default password: admin (all lower-case). Press ENTER

2. In the command window, type AT+CSQ . The router responds with the received signal strength (rssi).

Signal Strength – RSSI

10 – 31 Sufficient
0 – 9 Weak or Insufficient
99 Insufficient

Once you have a good signal for where you are going to place the router, either refer back to Optional Mounting in this
Chapter if you are permanently mounting your router or continue with Account Activation for Wireless Devices.

Account Activation for Wireless Devices

Please refer to Multi-Tech’s Cellular Activation Web site at http://www.multitech.com/activation.go for information on
activating your cellular modem.

Note: If you need remote access to your MultiModem over the Internet for remote configuration, you need to ensure

that your wireless network provider has provisioned mobile terminated data and fixed or dynamic public IP address in
which they can configure the network to redirect any incoming connection to that predefined IP.

Multi-Tech Systems, Inc. MultiModem rCell User Guide 17

Chapter 3 - Using the WEB Management
Software

The Web Management software configures the Ethernet functionality of your router.

Navigating the Web Management Software

This section explains the menu structure and the navigation buttons of the router’s Web Management software.
Menu Bar

IP Setup: Sets up a General Configuration, HTTP, DDNS, SNTP, Static Routes, and Remote Configuration.
PPP: Sets up the PPP authentication, dial-on-demand, router authentication, and Wakeup on Call.
Networks & Services: Defines networks and services to make them available to other functions such as allowed packet filters,

static routes, remote configuration, DNAT, and GRE tunnels and routes.

Packet Filters: Defines filter rules, DNAT configuration, and ICMP rules.
GRE Tunnels: Generic Routing Encapsulation (GRE). Defines the remote network and the tunnel through which traffic is to

be routed.

DHCP Server: Configures the DHCP server settings.

IPSec: Allows device to support LAN-to-LAN VPN tunneling with 3DES and AES 128-192-256 encryption support

Tools: Sets DDNS Force Update, displays DDNS Status, resets the modem, and provides screens for Firmware Upgrade, Load

Configuration, and Save Configuration.

Statistics & Logs: Shows statistics and logs maintained by the router.
Save & Restart: Saves your settings and reboots your router.
Help Index: Accesses the online Help text.

IMPORTANT NOTE ABOUT USUBMITU AND USAVE & RESTART

Click the Submit button located at the bottom of most screens in order to save any changes you make.
Then you must click the Save & Restart button, located on the Menu bar, in order for your settings to take effect. Save &

Restart does not have to be executed after each screen; you can change and Submit several screens, and then click Save &
Restart.

Multi-Tech Systems, Inc. MultiModem rCell User Guide 19

Chapter 3 – Using the Web Management Software

Screen Parts

Menu Bar Submenu Title Submenu List

Screen Buttons

Screen Name

Screen Input
Area

Screen Buttons

Home: Click this button to return to the Home screen.

Wizard Setup: Click this button to display the Wizard Setup screen on which you can quickly set up your MultiModem

rCell Router with basic configuration settings.

Logout: Click this button to Logout and return to the login screen.
Help: Click this button to display the Help text.

Submenus

The submenus display on the left side of the screen.
The following table shows the sub-menu selections under each main menu category.

IP Setup PPP Networks &

Packet Filters GRE

Services

General Configuration
HTTP Configuration
DDNS Configuration
SNTP Configuration
Static Routes
Remote Configuration

PPP Configuration
Wakeup on Call
Power On Config

Modem Commands

Network Configuration
Service Configuration

Packet Filters
DNAT Configuration
Advanced

DHCP Server IPSec Tools Statistics & Logs

Subnet Settings
Fixed Addresses

IP Sec Tools

Firmware Upgrade
Load Configuration
Save Configuration

SysInfo
Ethernet
PPP
PPP Trace
DHCP Statistics
GRE Statistics
Modem Info
Service Status
TCP/UDP Client Live Log
TCP/UDP Server Live Log
IPSec Live Log
IPSec Log Traces

Tunnels

GRE Tunnels
GRE Routes

20 Multi-Tech Systems, Inc. MultiModem rCell User Guide