Multitech MTCAP-915-001L, MTCAP-LNA3-915-001L, MTCAP-LNA3-915-001A, MTCAP-915-001A User Manual

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MultiConnect
MTCAP User Guide for North America
®
Conduit
TM
AP
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MULTICONNECT CONDUIT AP MTCAP USER GUIDE FOR NORTH AMERICA
MultiConnect Conduit AP MTCAP User Guide for North America
Models: MTCAP-915-001L, MTCAP-LNA3-915-001L
Part Number: S000659, Version 1.0
Copyright
This publication may not be reproduced, in whole or in part, without the specific and express prior written permission signed by an executive officer of Multi-Tech Systems, Inc. All rights reserved. Copyright © 2017 by Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representations or warranties, whether express, implied or by estoppels, with respect to the content, information, material and recommendations herein and specifically disclaims any implied warranties of merchantability, fitness for any particular purpose and non­infringement.
Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.
Trademarks and Registered Trademarks
MultiTech, and the MultiTech logo, DeviceHQ, and MultiConnect are registered trademarks and Conduit is a trademark of Multi-Tech Systems, Inc. All other products and technologies are the trademarks or registered trademarks of their respective holders.
Legal Notices
The MultiTech products are not designed, manufactured or intended for use, and should not be used, or sold or re-sold for use, in connection with applications requiring fail-safe performance or in applications where the failure of the products would reasonably be expected to result in personal injury or death, significant property damage, or serious physical or environmental damage. Examples of such use include life support machines or other life preserving medical devices or systems, air traffic control or aircraft navigation or communications systems, control equipment for nuclear facilities, or missile, nuclear, biological or chemical weapons or other military applications (“Restricted Applications”). Use of the products in such Restricted Applications is at the user’s sole risk and liability.
MULTITECH DOES NOT WARRANT THAT THE TRANSMISSION OF DATA BY A PRODUCT OVER A CELLULAR COMMUNICATIONS NETWORK WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR FREE, NOR DOES MULTITECH WARRANT ANY CONNECTION OR ACCESSIBILITY TO ANY CELLULAR COMMUNICATIONS NETWORK. MULTITECH WILL HAVE NO LIABILITY FOR ANY LOSSES, DAMAGES, OBLIGATIONS, PENALTIES, DEFICIENCIES, LIABILITIES, COSTS OR EXPENSES (INCLUDING WITHOUT LIMITATION REASONABLE ATTORNEYS FEES) RELATED TO TEMPORARY INABILITY TO ACCESS A CELLULAR COMMUNICATIONS NETWORK USING THE PRODUCTS.
The MultiTech products and the final application of the MultiTech products should be thoroughly tested to ensure the functionality of the MultiTech products as used in the final application. The designer, manufacturer and reseller has the sole responsibility of ensuring that any end user product into which the MultiTech product is integrated operates as intended and meets its requirements or the requirements of its direct or indirect customers. MultiTech has no responsibility whatsoever for the integration, configuration, testing, validation, verification, installation, upgrade, support or maintenance of such end user product, or for any liabilities, damages, costs or expenses associated therewith, except to the extent agreed upon in a signed written document. To the extent MultiTech provides any comments or suggested changes related to the application of its products, such comments or suggested changes is performed only as a courtesy and without any representation or warranty whatsoever.
Contacting MultiTech
Knowledge Base
The Knowledge Base provides immediate access to support information and resolutions for all MultiTech products. Visit http://www.multitech.com/kb.go.
Support Portal
To create an account and submit a support case directly to our technical support team, visit: https://support.multitech.com.
Support
Business Hours: M-F, 8am to 5pm CT
Country By Email By Phone
Europe, Middle East, Africa: support@multitech.co.uk +(44) 118 959 7774
U.S., Canada, all others: support@multitech.com (800) 972-2439 or (763) 717-5863
Warranty
To read the warranty statement for your product, visit www.multitech.com/warranty.go. For other warranty options, visit www.multitech.com/es.go.
World Headquarters
Multi-Tech Systems, Inc.
2205 Woodale Drive, Mounds View, MN 55112
Phone: (800) 328-9717 or (763) 785-3500
Fax (763) 785-9874
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CONTENTS
Contents
Chapter 1 – Chapter 1 Product Overview ................................................................................................................. 5
Overview ....................................................................................................................................................................... 5
Product Build Options ................................................................................................................................................... 5
Package Contents.......................................................................................................................................................... 5
Documentation Overview ............................................................................................................................................. 6
Related Documentation .............................................................................................................................................. 6
Chapter 2 – Chapter 2 Specifications and Hardware Information ............................................................................. 7
Dimensions.................................................................................................................................................................... 7
MTCAP Specifications.................................................................................................................................................... 8
Connectors and LEDs..................................................................................................................................................... 9
Resetting the Device ................................................................................................................................................. 10
Power Measurements................................................................................................................................................. 10
MTCAP-LNA1-915...................................................................................................................................................... 10
MTCAP-915-001L ...................................................................................................................................................... 11
Chapter 3 – Chapter 3 Safety Information .............................................................................................................. 12
Power Supply Caution ................................................................................................................................................. 12
Ethernet Ports ............................................................................................................................................................. 12
Ports Ethernet ........................................................................................................................................................... 12
Lithium Battery ........................................................................................................................................................... 12
General Safety............................................................................................................................................................. 12
Handling Precautions .................................................................................................................................................. 13
Radio Frequency (RF) Safety ....................................................................................................................................... 13
Sécurité relative aux appareils à radiofréquence (RF).............................................................................................. 13
Interference with Pacemakers and Other Medical Devices ...................................................................................... 14
Potential interference............................................................................................................................................... 14
Precautions for pacemaker wearers ........................................................................................................................ 14
Device Maintenance ................................................................................................................................................... 14
UL Notice .................................................................................................................................................................... 15
Spécifications UL ...................................................................................................................................................... 15
User Responsibility...................................................................................................................................................... 15
Chapter 4 – Chapter 4 Labels ................................................................................................................................. 16
Example Labels............................................................................................................................................................ 16
Chapter 5 – Setting Up Hardware........................................................................................................................... 17
Installing a SIM Card ................................................................................................................................................... 17
Removing a SIM Card ................................................................................................................................................ 17
Cabling the Device....................................................................................................................................................... 17
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CONTENTS
Chapter 6 – Getting Started with mLinux Models................................................................................................... 19
Accessing the Terminal Interface ................................................................................................................................ 19
Setting Time Zone, Time, and Date............................................................................................................................. 19
Set Custom IP Address, Network Information, and Ethernet Internet Access ........................................................... 20
Configure the Cellular Connection .............................................................................................................................. 20
Starting Cellular Connection on Boot ......................................................................................................................... 21
Configuring LoRa ......................................................................................................................................................... 22
Additional LoRa and mLinux Information ................................................................................................................... 22
Chapter 7 – Getting Started with AEP Models ........................................................................................................ 23
Logging in to AEP......................................................................................................................................................... 23
Setting the Password .................................................................................................................................................. 23
Setting Date and Time................................................................................................................................................. 23
Configuring PPP........................................................................................................................................................... 23
Setting Up PPP Authentication ................................................................................................................................... 24
Enter IP Address and Network Information................................................................................................................ 24
Configuring Access ...................................................................................................................................................... 24
Finish Configuration .................................................................................................................................................... 24
Using DeviceHQ for Device Management................................................................................................................... 25
Chapter 8 – Mounting the Device........................................................................................................................... 26
Mounting the Device................................................................................................................................................... 26
You will need............................................................................................................................................................. 26
Determining Location for the MTCAP....................................................................................................................... 26
Mounting the MTCAP ............................................................................................................................................... 27
Chapter 9 – Chapter 6 Regulatory and Environmental Information ........................................................................ 29
47 CFR Part 15 Regulation Class B Devices ................................................................................................................. 29
FCC Interference Notice............................................................................................................................................ 29
Industry Canada Class B Notice................................................................................................................................... 29
Industry Canada ........................................................................................................................................................ 30
Waste Electrical and Electronic Equipment Statement .............................................................................................. 30
WEEE Directive.......................................................................................................................................................... 30
Instructions for Disposal of WEEE by Users in the European Union ........................................................................ 30
REACH Statement ....................................................................................................................................................... 30
Registration of Substances........................................................................................................................................ 30
Substances of Very High Concern (SVHC) ................................................................................................................ 31
Restriction of the Use of Hazardous Substances (RoHS) ............................................................................................ 31
Information on HS/TS Substances According to Chinese Standards ......................................................................... 32
Information on HS/TS Substances According to Chinese Standards (in Chinese) .................................................... 33
Index...................................................................................................................................................................... 34
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CHAPTER 1 PRODUCT OVERVIEW
Chapter 1 – Chapter 1 Product Overview
Overview
MultiConnect Conduit AP (MTCAP) connects thousands of IoT assets to the cloud using the LoRaWAN®protocol. It expands LoRa network coverage to difficult to reach areas and is capable of packet forwarding user data between LoRa end points and a centrally located network server on the cloud, in a data center, or a public network.
Product Build Options
Product Description
MTCAP-LNA3-915-001L MultiConnect Conduit Access Point with LTE, LoRa 915 MHz and mLinux
MTCAP-915-001L MultiConnect Conduit Access Point with LoRa 915 MHz and mLinux
MTCAP-LNA3-915-001A MultiConnect Conduit Access Point with LTE, LoRa 915 MHz and AEP
MTCAP-915-001A MultiConnect Conduit Access Point with LoRa 915 MHz and AEP
Note:
The complete product code may end in .Rx, where R is revision and 1 is the revision number. For example, MTCAP-LNA3-915-001L-R1.
Package Contents
Your device ships with the following:
1 – MTCAP
1 – 5 Volt, 2.5 Amp Power supply
1 – RJ45 Ethernet cable
1 – Quick Start
Important: Contact MultiTech Systems if a replacement power supply is needed. Using a different power
supply may damage the device and voids the warranty.
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CHAPTER 1 PRODUCT OVERVIEW
Documentation Overview
The following documents are available at http://www.multitech.com/brands/multiconnect-conduit-ap.
Document Description Part Number
MultiConnect Conduit AP MTCAP User Guide for North America
MultiConnect Conduit AP MTCAP for mLinux Quick Start
MultiConnect Conduit AP MTCAP for AEP Quick Start
Telit LE910 AT Commands Reference Guide
This document. Hardware, regulatory, and getting started information.
Steps for getting started for mLinux models. Ships with the device and is available online.
Steps for getting started for mLinux models. Ships with the device and is available online.
For LNA devices, lists AT Commands and parameters used to communicate with your device.
S000659
82102350L
82102850L
80407ST10116A Rev 14
Related Documentation
This manual provides the basics for getting started with mLinux or AEP. For addition information, visit our developer site at http://multitech.net and select Software > mLinux.
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CHAPTER 2 SPECIFICATIONS AND HARDWARE INFORMATION
Chapter 2 – Chapter 2 Specifications and Hardware Information
Dimensions
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CHAPTER 2 SPECIFICATIONS AND HARDWARE INFORMATION
MTCAP Specifications
Category Description
General
Standards LoRaWAN 1.0.2 specifications
LTE 3GPP Release 9
HSPA+ with GPRS fallback
RAM 256MB
Flash 256MB
Radio Frequency
ISM Band 915 MHz ISM band for US and Canada
4G/LTE 1900 (B2) / AWS 1700 (B4) / 850 (B5) / 700 (B12/13)
3G 1900 (B2) / 850 (B6)
Physical Description
Weight 1.36 kg
Dimensions Refer to Mechanical Drawings for Dimensions.
Chassis Type PC-ABS
Environment
Operating Temperature10° C to +70° C
Storage Temperature -40° C to +85° C
Humidity 20%-90% RH, non-condensing
Power Requirements
Operating Voltage 5Vdc, 1.4A
Certifications and Compliance
EMC and Radio Compliance
FCC Part 15 Class B
EN 300-220
EN 300-440
Safety Compliance UL 60950-1 2nd ED
cUL 60950-1 2nd ED
IEC 60950-1 2nd ED AM1 and AM2
1
UL listed at 40° C, limited by AC power supply. Product has been tested to +70° C excluding power supply.
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CHAPTER 2 SPECIFICATIONS AND HARDWARE INFORMATION
Connectors and LEDs
Note: Some features are available only on select models. The above image shows the model with all features.
For models that don't have a cellular radio, the chassis will not have a SIM slot.
Item Description
Connectors
Power 5 Volt power jack.
Ethernet RJ45 Ethernet jack.
Reset Reset button. Reboots the device or restores factory defaults. Refer to Resetting the Device
for details.
WPS Reserved for future use.
SIM Available in and -LNA3 models only. SIM slot. Refer to Installing SIM Card for details.
LEDs
STATUS Blinks when operating system is fully loaded.
LORA Lights when LoRa software is active.
CELL Used by and -LNA3 models only. Lights when there is power to the cellular radio. Blinks
when the SIM is registered with the carrier.
WIFI Used by -002 models only. Lights when there is a Wi-Fi connection.
Ethernet Link Left LED on the Ethernet connector. Blinks when there is transmit and receive activity on the
Ethernet link. It shows a steady light when there is a valid Ethernet connection.
Ethernet Speed Right LED on the Ethernet connector. Lit when the Ethernet is linked at 100 Mbps. If it is not
lit, the Ethernet is linked at 10 Mbps.
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CHAPTER 2 SPECIFICATIONS AND HARDWARE INFORMATION
Resetting the Device
You need:
A pin, paperclip, or similar thin object that can fit into the reset hole
To reset the device:
1. Find the hole labeled RESET. The reset button is recessed into the case.
2. Use the pin to press and release the RESET button as follows:
Reset options:
To reboot, press RESET for less than 3 seconds. To reboot and restore user-defined defaults (if previously set), press RESET for 3 to 29
seconds. To reboot, restore factory settings, and erase user-defined defaults, press RESET for 30
seconds or longer.
Note: The device reboots when restoring settings.
Power Measurements
MTCAP-LNA1-915
Note:
Multi-Tech Systems, Inc. recommends that you incorporate a 10% buffer into the power source when determining product load.
Maximum Power: The continuous current during maximum data rate with the radio transmitter at maximum power.
Tx Pulse: The average peak current during a GSM850 transmission burst period or HSDPA/LTE connection. The transmission burst duration for GSM850 can vary, depending on what transmission scheme is being deployed (GPRS Class 8, Class 10, GSM, etc.).
Inrush Charge: The total inrush charge at power on.
Radio Protocol Live Connection
(SIM Installed) No Data
5.0 Volts
WCDMA 1850MHz 200 mA 178 mA 1.06 Amps 1.32 Amps 1.95 mC
LTE 182 mA 260 mA 915 mA 1.1 Amps 1.95 mC
Cellular Call Box Connection, No Data
Average Measured Current at Maximum Power
TX Pulse (AVG) Amplitude Current for GSM850 or Peak Current for HSDPA/LTE
Total Inrush Charge Measured in Millicoulomb
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MTCAP-915-001L
Note:
Multi-Tech Systems, Inc. recommends that you incorporate a 10% buffer into the power source when determining product load.
Maximum Power: MTCAP LoRa connection to MTXDOT running TXP =20 and at+txdr=2. The MTXDOT was initialized to send packets by joining MTCAP and rapidly sending packet to the MTCAP.
Tx Pulse: The average peak current. Inrush Charge: The total inrush charge at power on.
CHAPTER 2 SPECIFICATIONS AND HARDWARE INFORMATION
Idle Current Average Measured Current
at Maximum Power
TX Pulse Peak Current for no radio model
Total Inrush Charge Measured in Millicoulomb
5.0 Volts
128 mA 397 mA 524 mA 1.33 mC
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CHAPTER 3 SAFETY INFORMATION
Chapter 3 – Chapter 3 Safety Information
Power Supply Caution
CAUTION: Do not replace the power supply with one designed for another product; doing so can damage the
modem and void your warranty. Adapter shall be installed near the equipment and shall be easily accessible.
CAUTION: Pour garantir une protection continue contre les risques d'incendie, remplacez les fusibles
uniquement par des fusibles du même type et du même calibre. L'adaptateur doit être installé à proximité de l'appareil et doit ê tre facilement accessible.
Ethernet Ports
CAUTION: Ethernet ports and command ports are not designed to be connected to a public telecommunication
network or used outside the building or campus.
Ports Ethernet
CAUTION: Les ports Ethernet et de commande ne sont pas conçus pour être raccordés à un réseau de
télécommunications public ou utilisé à l'extérieur du bâtiment.
Lithium Battery
A lithium battery (3V, coin cell, CR1632) located within the product provides backup power for the timekeeping. This battery has an estimated life expectancy of ten years.
When this battery starts to weaken, the date and time may be incorrect. Battery is not user replaceable. If the battery fails, the device must be sent back to MultiTech Systems for
battery replacement. Lithium cells and batteries are subject to the Provisions for International Transportation. Multi-Tech
Systems, Inc. confirms that the Lithium batteries used in the MultiTech product(s) referenced in this manual comply with Special Provision 188 of the UN Model Regulations, Special Provision A45 of the ICAO-TI/IATA­DGR (Air), Special Provision 310 of the IMDG Code, and Special Provision 188 of the ADR and RID (Road and Rail Europe).
CAUTION: Risk of explosion if this battery is replaced by an incorrect type. Dispose of batteries according to
instructions.
Attention: Risque d'explosion si vous remplacez la batterie par un modèle incompatible. Jetez les piles usagées
selon les instructions.
General Safety
The device is designed for and intended to be used in fixed and mobile applications. Fixed means the device is physically secured at one location and cannot be easily moved to another location. Mobile means the device is used in other than fixed locations.
CAUTION: Maintain a separation distance of at least 20 cm (8 inches) between the transmitter’s antenna and
the body of the user or nearby persons. The device is not designed for or intended to be used in portable applications within 20 cm (8 inches) of the user’s body.
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CHAPTER 3 SAFETY INFORMATION
Attention: Maintenir une distance d'au moins 20 cm (8 po) entre l'antenne du récepteur et le corps de
l'utilisateur ou à proximité de personnes. Le modem n'est pas conçu pour, ou destinés à être utilisés dans les applications portables, moins de 20 cm du corps de l'utilisateur.
Handling Precautions
To avoid damage due to the accumulation of static charge, use proper precautions when handling any cellular device. Although input protection circuitry has been incorporated into the devices to minimize the effect of static build-up, use proper precautions to avoid exposure to electronic discharge during handling and mounting the device.
Radio Frequency (RF) Safety
Due to the possibility of radio frequency (RF) interference, it is important that you follow any special regulations regarding the use of radio equipment. Follow the safety advice given below.
Operating your device close to other electronic equipment may cause interference if the equipment is inadequately protected. Observe any warning signs and manufacturers’ recommendations.
Different industries and businesses restrict the use of cellular devices. Respect restrictions on the use of radio equipment in fuel depots, chemical plants, or where blasting operations are in process. Follow restrictions for any environment where you operate the device.
Do not place the antenna outdoors. Switch OFF your wireless device when in an aircraft. Using portable electronic devices in an aircraft may
endanger aircraft operation, disrupt the cellular network, and is illegal. Failing to observe this restriction may lead to suspension or denial of cellular services to the offender, legal action, or both.
Switch OFF your wireless device when around gasoline or diesel-fuel pumps and before filling your vehicle with fuel.
Switch OFF your wireless device in hospitals and any other place where medical equipment may be in use.
Sécurité relative aux appareils à radiofréquence (RF)
À cause du risque d'interférences de radiofréquence (RF), il est important de respecter toutes les réglementations spéciales relatives aux équipements radio. Suivez les conseils de sécurité ci-dessous.
Utiliser l'appareil à proximité d'autres équipements électroniques peut causer des interférences si les équipements ne sont pas bien protégés. Respectez tous les panneaux d'avertissement et les recommandations du fabricant.
Certains secteurs industriels et certaines entreprises limitent l'utilisation des appareils cellulaires. Respectez ces restrictions relatives aux équipements radio dans les dépôts de carburant, dans les usines de produits chimiques, ou dans les zones où des dynamitages sont en cours. Suivez les restrictions relatives à chaque type d'environnement où vous utiliserez l'appareil.
Ne placez pas l'antenne en extérieur. Éteignez votre appareil sans fil dans les avions. L'utilisation d'appareils électroniques portables en avion est
illégale: elle peut fortement perturber le fonctionnement de l'appareil et désactiver le réseau cellulaire. S'il ne respecte pas cette consigne, le responsable peut voir son accès aux services cellulaires suspendu ou interdit, peut être poursuivi en justice, ou les deux.
Éteignez votre appareil sans fil à proximité des pompes à essence ou de diesel avant de remplir le réservoir de votre véhicule de carburant.
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CHAPTER 3 SAFETY INFORMATION
Éteignez votre appareil sans fil dans les hôpitaux ou dans toutes les zones où des appareils médicaux sont susceptibles d'être utilisés.
Interference with Pacemakers and Other Medical Devices
Potential interference
Radio frequency energy (RF) from cellular devices can interact with some electronic devices. This is electromagnetic interference (EMI). The FDA helped develop a detailed test method to measure EMI of implanted cardiac pacemakers and defibrillators from cellular devices. This test method is part of the Association for the Advancement of Medical Instrumentation (AAMI) standard. This standard allows manufacturers to ensure that cardiac pacemakers and defibrillators are safe from cellular device EMI.
The FDA continues to monitor cellular devices for interactions with other medical devices. If harmful interference occurs, the FDA will assess the interference and work to resolve the problem.
Precautions for pacemaker wearers
If EMI occurs, it could affect a pacemaker in one of three ways:
Stop the pacemaker from delivering the stimulating pulses that regulate the heart's rhythm. Cause the pacemaker to deliver the pulses irregularly. Cause the pacemaker to ignore the heart's own rhythm and deliver pulses at a fixed rate.
Based on current research, cellular devices do not pose a significant health problem for most pacemaker wearers. However, people with pacemakers may want to take simple precautions to be sure that their device doesn't cause a problem.
Keep the device on the opposite side of the body from the pacemaker to add extra distance between the pacemaker and the device.
Avoid placing a turned-on device next to the pacemaker (for example, don’t carry the device in a shirt or jacket pocket directly over the pacemaker).
Device Maintenance
When maintaining your device:
Do not attempt to disassemble the device. There are no user serviceable parts inside. Do not misuse the device. Follow instructions on proper operation and only use as intended. Misuse could
make the device inoperable, damage the device and/or other equipment, or harm users. Do not apply excessive pressure or place unnecessary weight on the device. This could result in damage to
the device or harm to users . Do not use this device in explosive or hazardous environments unless the model is specifically approved for
such use. The device may cause sparks. Sparks in explosive areas could cause explosion or fire and may result in property damage, severe injury, and/or death.
Do not expose your device to any extreme environment where the temperature or humidity is high. Such exposure could result in damage to the device or fire.
Do not expose the device to water, rain, or spilled beverages. It is not waterproof. Exposure to liquids could result in damage to the device.
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CHAPTER 3 SAFETY INFORMATION
Do not place the device alongside computer discs, credit or travel cards, or other magnetic media. The information contained on discs or cards may be affected by the device.
Using accessories, such as antennas, that MultiTech has not authorized or that are not compliant with MultiTech's accessory specifications may invalidate the warranty.
If the device is not working properly, contact MultiTech Technical Support.
UL Notice
UL Listed at 40° C, limited by power supply. UL Certification does not apply or extend to an ambient above 40° C and has not been evaluated by UL for ambient greater than 40° C. “UL has evaluated this device for use in ordinary locations only. Installation in a vehicle or other outdoor locations has not been evaluated by UL. UL Certification does not apply or extend to use in vehicles or outdoor applications or in ambient above 40° C.”
Spécifications UL
Listé UL à 40° C, limité par l'alimentation. La certification UL ne s'applique pas ou ne s'étend pas à des températures dépassant 40° C, et le produit n'a pas été évalué par UL pour une température ambiante dépassant 40° C. « UL a évalué cet appareil pour une utilisation en zone ordinaire uniquement. Le produit n'a pas été évalué par UL pour une installation dans un véhicule ou en extérieur. La certification UL ne s'applique pas ou ne s'étend pas aux applications dans un véhicule, en extérieur ou en présence d'une température ambiante supérieure à 40° C ».
User Responsibility
Respect all local regulations for operating your wireless device. Use the security features to block unauthorized use and theft.
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CHAPTER 4 LABELS
Chapter 4 – Chapter 4 Labels
Example Labels
Note: Actual labels vary depending on the regulatory approval markings and content.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
The label shown is not the actual size.
1 - MultiTech Model Identification. 2 - MultiTech Ordering Part Number. 3 - IMEI Number 4 - Device Node Number 5 - UUID
Example 915 Models Package Label
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Chapter 5 – Setting Up Hardware
Installing a SIM Card
If you have a cellular device with a SIM slot, you'll need a micro SIM card from your network provider.
Note: The MTCAP-LNA3 works on both Verizon and AT&T networks. The MTCAP detects the carrier based
on your SIM card.
To install the SIM card:
With the contact side facing down, align the notched edge as shown on the following image and slide the SIM card completely into the SIM holder.
SETTING UP HARDWARE
Removing a SIM Card
To remove the SIM card, push the SIM card in. The device ejects the SIM card.
Cabling the Device
To cable the device:
1. Connect the Ethernet cable to the Ethernet port on the device and to your computer.
2. Connect the power supply to the MTCAP's power jack and plug it into an electrical outlet. When the
operating system is fully loaded, the STATUS LED blinks.
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SETTING UP HARDWARE
Once your device is cabled, follow the Getting Started chapter for your device:
For models ending with -001L , go to Getting Started with mLinux For models ending with -001A, go to Getting Started with AEP
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GETTING STARTED WITH MLINUX MODELS
Chapter 6 – Getting Started with mLinux Models
Accessing the Terminal Interface
After connecting Ethernet and power, access the terminal interface:
1. On your PC, configure a static IP address for the network interface that is connected to the device within
the following range:
192.168.2.2 - 192.168.2.254
2. Open an SSH connection.
Default IP address: (DHCP is disabled)
192.168.2.1
Default credentials: username:
root
and password:
root
3. If using Linux, issue the following command in your PC’s terminal and then when prompted, enter the
default password.
ssh root@192.168.2.1
If using Windows, do one of the following:
Install Cygwin and use the Linux instructions. OR Install Tera Term or Putty and open a new SSH connection on port 22 using the above defaults.
The device’s terminal prompt appears.
root@mtcap:~#
Setting Time Zone, Time, and Date
To set the time zone, date, and time:
1. Create a symbolic link from the zone info file for your location to /etc/localtime:
ln -fs /usr/share/zoneinfo/Europe/Zurich /etc/localtime
2. Update the date and time to the current time:
date "2016-12-11 14:58:01"
3. Update the hardware clock:
hwclock -u -w
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GETTING STARTED WITH MLINUX MODELS
Set Custom IP Address, Network Information, and Ethernet Internet Access
Network configuration is defined in /etc/network/interfaces.
To set the IP address and network information:
1. To change the static IP, change the address and netmask fields in /etc/network/interfaces, (use vi or
nano).
2. To apply changes, either reboot the device or issue:
ifdown eth0 && ifup eth0
Note: You’ll lose your SSH session by doing this.
3. To enable DHCP with default settings, edit /etc/udhcpd.conf (use vi or nano) to issue:
mlinux-dhcpd start
Note: To stop or restart, issue:
mlinux-dhcpd stop
or
mlinux-dhcpd restart
.
4. To configure Internet access via the Ethernet port, modify /etc/network/interfaces as follows:
a. Add gateway 192.168.2.254 beneath the netmask line, where 192.168.2.254 is the IP address of
your network router.
b. To apply changes, either reboot the device or issue:
ifdown eth0 && ifup eth0
Note: You’ll lose your SSH session by doing this.
c. Then test Internet access with ping 8.8.8.8.
Configure the Cellular Connection
To establish a cellular data link, you must configure and initiate a PPP connection. Sample options files and chat scripts are provided in the ppp peers directory /etc/ppp/peers. Anything specific to the network or connection should be placed in one of these files. Global options should be placed in /etc/ppp/options.
1. Set up a cellular data connection.
Set "APN" to the APN for your cellular provider. (Not necessary for Verizon SIMs) $ mlinux-set-apn APN
# Dial the connection (using /etc/ppp/peers/xxx# config) $ pppd call xxx# (where xxx# is your radio, LNA3 for North America or LEU1 for Europe)
2. Use the Linux route utility to verify ppp0 is up.
$ route
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GETTING STARTED WITH MLINUX MODELS
Kernel IP routing table
Destination Gateway Genmask Flags MetricRef Use Iface
default 33.140.12.180.0.0.0 UG 0 0 0 ppp0
33.140.12.18* 255.255.255.255UH 0 0 0 ppp0
192.168.2.0 * 255.255.255.0 U 0 0 0 ethp0
The Linux ifconfig utility can be used to inspect the ppp0 interface details.
$ ifconfig ppp0
ppp0 Link encap:Point-to-Point Protocol
inet addr:33.140.12.18 P-t-
P:33.140.12.18 Mask:255.255.255.255
UP POINTOPOINT RUNNING NOARP MULTICAST MTU:1500 Metric:1 RX packets:7 errors:0 dropped:0 overruns:0 frame:0 TX packets:8 errors:0 dropped:0 overruns:0 carrier:0 collisions:0 txqueuelen:3 RX bytes:106 (106.0 B) TX bytes:145 (145.0 B)
Additionally, you can view the pppd logs in /var/log/messages to see the modem dialing and assigned IP address or errors if the connection was unsuccessful.
To Stop a PPP Connection
# send SIGTERM to pppd, which causes it to hang up and exit cleanly $ killall pppd
Starting Cellular Connection on Boot
Automatically starting pppd on boot requires (1) setting the peer file to use and (2) telling the system to run the ppp init script on boot. To do this:
1. To see the available peers files (leu1) to set the peer file, issue:
ls /etc/ppp/peers
2. Edit /etc/ppp/ppp_on_boot (with vi or sudo) and change:
$PPPD call provider
to your desired provider (where xxx# is your radio, LNA3 for North America or LEU1 for Europe)
$PPPD call xxx#
3. Assuming you’ve already set your APN, manually start the init script and check your Internet connection
to test your change
ppp_on_boot $ /etc/init.d/ppp start
4. To set init script to auto start, issue:
$ update-rc.d ppp defaults
5. Restart and test your connection.
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GETTING STARTED WITH MLINUX MODELS
Stop Automatic Start Up
To stop ppp from automatically starting, issue:
$ update-rc.d -f ppp remove
Configuring LoRa
To configure LoRa:
1. Log in to the console, if you are not logged in.
2. Establish an Internet connection via Ethernet or cellular.
3. Edit the packet forwarder configuration as necessary by modifying /opt/lora/local_conf.json with vi or
nano.
gateway_conf["server_address"] Set your LoRa network server address
gateway_conf["serv_port_up"] Set the up port used by your LoRa network server
gateway_conf["serv_port_down"] Set the down port used by your LoRa network server
4. Start the packet forwarder:
$ /etc/init.d/lora-packet-forwarder start
For advanced LoRa settings, go to http://www.multitech.net/developer/software/lora/conduit-mlinux-lora-
communication/conduit-mlinux-advance-lora-configuration/.
Additional LoRa and mLinux Information
For additional information, including how to configure LoRa devices to communicate with the MTCAP, visit
http://www.multitech.net.
For help using LoRa, go to: http://www.multitech.net/developer/software/lora/ For help using mLinux, go to http://www.multitech.net/developer/software/mlinux/.
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GETTING STARTED WITH AEP MODELS
Chapter 7 – Getting Started with AEP Models
Logging in to AEP
After connecting and powering up your device, login to AEP:
1. Open an Internet browser. In the browser’s address field, enter the device's default address for the
device:
http://192.168.2.1
The login page appears.
2. Type the default user name: admin.
3. Type the default password: admin.
4. Click Login to start the First Time Setup Wizard.
Setting the Password
Note: Note: For security reasons, we recommend you change the default password.
To set a new password:
1. Click Next on the Welcome panel.
2. In the Current Password field, enter the default password, admin.
3. In the New Password field, enter a new password.
4. Re-type the new password in the Confirm Password field.
5. Click Next.
Setting Date and Time
To set date and time:
1. Type today’s Date in the format shown or use the calendar (data picker).
2. Type the current Time (24-hour format).
3. Select the Time Zone in which the Conduit operates.
4. Click Next.
Configuring PPP
Note: For models with cellular radios only.
To configure the Cellular PPP:
1. To use PPP, check Enable. When enabled, your device functions as a cellular device.
2. To enable dial-on-demand, check Dial-on-Demand. This tells the device to only make a PPP connection
when there is outgoing IP traffic, and it brings the PPP connection down after a given idle timeout.
3. The default Idle timeout is 180 seconds. If desired, you can enter a different value.
4. Type the APN (Access Point Name). The APN is assigned by your wireless service provider.
5. Click Next.
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GETTING STARTED WITH AEP MODELS
Setting Up PPP Authentication
To setup cellular PPP authentication:
1. Select an authentication protocol Type used to negotiate with the remote peer: pap, chap, or pap-chap.
The default is None.
2. Type the Username for the remote peer to use for authentication. Optional. Username is limited to 60
characters.
3. Type the Password for the remote peer to use for authentication. Optional. Password is limited to 60
characters.
4. Click Next to exit the wizard.
Enter IP Address and Network Information
Set the IP address and network information for the Ethernet port:
Note: Leave the interface static unless using a DHCP server on the network that the device is connecting to. If
you select DHCP client, you need to know which address is assigned to the Conduit. For information on DHCP settings, refer to DHCP in the AEP Help.
1. Type the device's IP Address
2. Enter the network Mask.
3. Enter the Gateway address (optional and not displayed when Cellular is enabled).
4. Enter the Primary DNS server address (optional and not displayed when Cellular is enabled).
5. Enter the Secondary DNS server address (optional and not displayed when Cellular is enabled).
6. Click Next.
Configuring Access
When Cellular is disabled, the default settings enable HTTPRedirect to HTTPs via LAN.
Note: Enabling HTTPs via WAN can increase security risk including allowing web users to access the WAN
interface.
1. Under HTTP Redirect to HTTPs, check Enabled to turn on or uncheck to turn off.
2. Enter Port or use default value.
3. Check either Via LAN or Via WAN.
4. Under HTTPs, enter Port or use default value.
5. Click Finish.
Finish Configuration
When you finish entering basic settings:
1. To save and apply the settings, click Save and Restart near the top of the left sidebar. The device restarts.
2. After restart, log back into the AEP interface. On the Dashboard under Cellular, the PPP state displays
Link is Up. You may have to wait for short time.
3. To configure a LoRa Network, refer to Getting Started with LoRa
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GETTING STARTED WITH AEP MODELS
Using DeviceHQ for Device Management
DeviceHQ is a cloud-based device management tool for remote monitoring, upgrades, and configuration AEP devices. For information on creating and using a DeviceHQ account, go to the
http://www.multitech.net/developer/software/devicehq/.
Refer to document S000677, DeviceHQ Deployment Guide for MTR5 and MTE Devices.
MultiConnect®ConduitTMAP MTCAP User Guide for North America 25
Page 26
MOUNTING THE DEVICE
Chapter 8 – Mounting the Device
Mounting the Device
The device ships with a mounting bracket.
You will need
Mounting bracket MTCAP Four #6 screws, with anchors (not provided) Screwdriver Drill
Mounting Bracket
Determining Location for the MTCAP
Select a location that is central to all the devices you want to connect to this MTCAP. Place the device as high as possible, such as near the top of a wall.
Avoid obstructions. Thick walls and reflective surfaces, such as metal, weaken the signal between the MTCAP and other devices.
Note the location of the LoRa antenna in the following image. The signal will be strongest radiating from that side of the device. The LoRa antenna is 31.2 mm long.
The LoRa antenna is an omni-directional antenna, but for best results, mount the device so the LoRa antenna is in a vertical position near the top of a wall. We recommend conducting a site survey to test the signal strength in different locations before you mount the device.
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MOUNTING THE DEVICE
Mounting the MTCAP
1. Determine where you want to mount the device.
2. Mark where you want the screws to go.
3. Drill holes for the screws and insert anchors.
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MOUNTING THE DEVICE
4. Place the mounting bracket and secure it with screws.
5. Attach the device to the bracket and rotate to lock into place.
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CHAPTER 6 REGULATORY AND ENVIRONMENTAL INFORMATION
Chapter 9 – Chapter 6 Regulatory and Environmental Information
47 CFR Part 15 Regulation Class B Devices
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna. Increase the separation between the equipment and receiver. Connect the equipment into an outlet on a circuit different from that to which the receiver is connected. Consult the dealer or an experienced radio/TV technician for help.
Warning: Changes or modifications to this unit not expressly approved by the party responsible for compliance could void the user’s authority to operate the equipment.
FCC Interference Notice
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation
Industry Canada Class B Notice
This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment Regulations.
Cet appareil numérique de la classe B respecte toutes les exigences du Reglement Canadien sur le matériel brouilleur.
This device complies with Industry Canada license-exempt RSS standard(s). The operation is permitted for the following two conditions:
1. the device may not cause interference, and
2. this device must accept any interference, including interference that may cause undesired operation of
the device.
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes:
1. l'appareil ne doit pas produire de brouillage, et
2. l’appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est susceptible d’en
compromettre le fonctionnement.
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CHAPTER 6 REGULATORY AND ENVIRONMENTAL INFORMATION
Industry Canada
Le présent appareil est conforme aux CNR d'Industrie Canada applicables aux appareils radio exempts de licence. L'exploitation est autorisée aux deux conditions suivantes:
1. l'appareil ne doit pas produire de brouillage, et
2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est
susceptible d'en compromettre le fonctionnement.
Waste Electrical and Electronic Equipment Statement
Note: This statement may be used in documentation for your final product applications.
WEEE Directive
The WEEE Directive places an obligation on EU-based manufacturers, distributors, retailers, and importers to take­back electronics products at the end of their useful life. A sister directive, ROHS (Restriction of Hazardous Substances) complements the WEEE Directive by banning the presence of specific hazardous substances in the products at the design phase. The WEEE Directive covers all MultiTech products imported into the EU as of August 13, 2005. EU-based manufacturers, distributors, retailers and importers are obliged to finance the costs of recovery from municipal collection points, reuse, and recycling of specified percentages per the WEEE requirements.
Instructions for Disposal of WEEE by Users in the European Union
The symbol shown below is on the product or on its packaging, which indicates that this product must not be disposed of with other waste. Instead, it is the user's responsibility to dispose of their waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or where you purchased the product.
July, 2005
REACH Statement
Registration of Substances
After careful review of the legislation and specifically the definition of an “article” as defined in EC Regulation 1907/2006, Title II, Chapter 1, Article 7.1(a)(b), it is our current view that Multi-Tech Systems, Inc. products would be considered as “articles.” In light of the definition in § 7.1(b) which requires registration of an article only if it contains a regulated substance that “is intended to be released under normal or reasonably foreseeable conditions of use,” our analysis is that Multi-Tech Systems, Inc. products constitute nonregisterable articles for their intended and anticipated use.
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CHAPTER 6 REGULATORY AND ENVIRONMENTAL INFORMATION
Substances of Very High Concern (SVHC)
Per the candidate list of Substances of Very High Concern (SVHC) published October 28, 2008 we have reviewed these substances and certify the Multi-Tech Systems, Inc. products are compliant per the EU “REACH” requirements of less than 0.1% (w/w) for each substance. If new SVHC candidates are published by the European Chemicals Agency, and relevant substances have been confirmed to be greater than 0.1% (w/w), Multi-Tech Systems, Inc. will provide updated compliance status.
Multi-Tech Systems, Inc. also declares it has been duly diligent in ensuring that the products supplied are compliant through a formalized process which includes collection and validation of materials declarations and selective materials analysis where appropriate. This data is controlled as part of a formal quality system and will be made available upon request.
Restriction of the Use of Hazardous Substances (RoHS)
Multi-Tech Systems, Inc.
Certificate of Compliance
2011/65/EU
Multi-Tech Systems, Inc. confirms that its embedded products comply with the chemical concentration limitations set forth in the directive 2011/65/EU of the European Parliament (Restriction of the use of certain Hazardous Substances in electrical and electronic equipment - RoHS).
These MultiTech products do not contain the following banned chemicals1:
Lead, [Pb] < 1000 PPM Mercury, [Hg] < 1000 PPM Hexavalent Chromium, [Cr+6] < 1000 PPM Cadmium, [Cd] < 100 PPM Polybrominated Biphenyl, [PBB] < 1000 PPM Polybrominated Diphenyl Ether, [PBDE] < 1000 PPM
Environmental considerations:
Moisture Sensitivity Level (MSL) =1 Maximum Soldering temperature = 260C (in SMT reflow oven)
1
Lead usage in some components is exempted by the following RoHS annex, therefore higher lead concentration
would be found in some modules (>1000 PPM);
- Resistors containing lead in a glass or ceramic matrix compound.
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CHAPTER 6 REGULATORY AND ENVIRONMENTAL INFORMATION
Information on HS/TS Substances According to Chinese Standards
In accordance with China's Administrative Measures on the Control of Pollution Caused by Electronic Information Products (EIP) # 39, also known as China RoHS, the following information is provided regarding the names and concentration levels of Toxic Substances (TS) or Hazardous Substances (HS) which may be contained in Multi-Tech Systems Inc. products relative to the EIP standards set by China's Ministry of Information Industry (MII).
Hazardous/Toxic Substance/Elements
Name of the Component Lead
(PB)
Printed Circuit Boards O O O O O O
Resistors X O O O O O
Capacitors X O O O O O
Ferrite Beads O O O O O O
Relays/Opticals O O O O O O
ICs O O O O O O
Diodes/ Transistors O O O O O O
Oscillators and Crystals X O O O O O
Regulator O O O O O O
Voltage Sensor O O O O O O
Transformer O O O O O O
Speaker O O O O O O
Connectors O O O O O O
Mercury
(Hg)
Cadmium (CD)
Hexavalent Chromium (CR6+)
Polybromi nated Biphenyl (PBB)
Polybrominat ed Diphenyl Ether (PBDE)
LEDs O O O O O O
Screws, Nuts, and other Hardware
AC-DC Power Supplies O O O O O O
Software /Documentation CDs O O O O O O
Booklets and Paperwork O O O O O O
Chassis O O O O O O
X Represents that the concentration of such hazardous/toxic substance in all the units of homogeneous material of such component is higher than the SJ/Txxx-2006 Requirements for Concentration Limits. O Represents that no such substances are used or that the concentration is within the aforementioned limits.
32 MultiConnect®ConduitTMAP MTCAP User Guide for North America
X O O O O O
Page 33
CHAPTER 6 REGULATORY AND ENVIRONMENTAL INFORMATION
Information on HS/TS Substances According to Chinese Standards (in Chinese)
依照照中中国国标标准准的的有有毒毒有有害害物物质质信信息
根据中华人民共和国信息产业部 (MII) 制定的电子信息产品 (EIP) 标准-中华人民共和国《电子信息产品污染 控制管理办法》(第 39 号),也称作中国 RoHS, 下表列出了 Multi-Tech Systems, Inc. 产品中可能含有的有毒 物质 (TS) 或有害物质 (HS) 的名称及含量水平方面的信息。
有害//有有毒毒物物质//元元素
成分分名名称
(PB) (Hg) (CD) 六价价铬(CR6+)
多溴溴联联苯
(PBB)
印刷电路板
电阻器
电容器
铁氧体磁环
继电器/光学部件
O O O O O O
X O O O O O
X O O O O O
O O O O O O
O O O O O O
ICs O O O O O O
二极管/晶体管
振荡器和晶振
调节器
电压传感器
变压器
扬声器
连接器
O O O O O O
X O O O O O
O O O O O O
O O O O O O
O O O O O O
O O O O O O
O O O O O O
LEDs O O O O O O
多溴溴二二苯苯醚
(PBDE)
螺丝、螺母以及其它五金件
交流-直流电源
软件/文档 CD
手册和纸页
底盘
X 表示所有使用类似材料的设备中有害/有毒物质的含量水平高于 SJ/Txxx-2006 限量要求。 O 表示不含该物质或者该物质的含量水平在上述限量要求之内。
MultiConnect®ConduitTMAP MTCAP User Guide for North America 33
X O O O O O
O O O O O O
O O O O O O
O O O O O O
O O O O O O
Page 34
INDEX
Index
B
build options ...................................................................5
C
CELL LED ..........................................................................9
cellular configuration ....................................................20
cellular connection on startup ......................................21
certifications....................................................................8
Chinese hazardous substances
Chinese version........................................................33
English version .........................................................32
Class B ..........................................................................29
Industry Canada .......................................................29
configuration.................................................................24
connectors.......................................................................9
D
date ..........................................................................19 23
device
maintenance ............................................................14
dimensions ......................................................................7
documentation................................................................6
I
Industry Canada
Class B .....................................................................29
interférence des radiofréquences................................. 13
IP address.................................................................20 24
L
labels .............................................................................16
LEDs.................................................................................9
lithium battery ..............................................................12
login
default......................................................................23
LoRa
setup ........................................................................22
LORA LED.........................................................................9
M
maintenance .................................................................14
mLinux...........................................................................19
modem
safety .......................................................................12
mounting device ...........................................................26
E
Ethernet .....................................................................9 17
configuration............................................................20
Ethernet ports...............................................................12
F
FCC Notice
Class B .....................................................................29
G
getting started...............................................................19
H
hazardous substances ...................................................31
N
network information.....................................................24
network settings ...........................................................20
P
package contents ............................................................5
password.......................................................................23
Ports Ethernet ...............................................................12
power jack.......................................................................9
power measurements..............................................10 11
power supply.................................................................17
PPP
authentication..........................................................24
R
radio frequency interference ........................................13
receive sensitivity............................................................8
remove
34 MultiConnect®ConduitTMAP MTCAP User Guide for North America
Page 35
INDEX
SIM card ...................................................................17
reset button ....................................................................9
reset device...................................................................10
RoHS..............................................................................31
S
safety.............................................................................12
modem.....................................................................12
RF interference ........................................................13
SIM card
remove.....................................................................17
SIM installation .............................................................17
specifications...................................................................8
static..............................................................................13
STATUS LED .....................................................................9
sécurité..........................................................................12
interférences RF.......................................................13
T
terminal interface .........................................................19
time ..........................................................................19 23
transmission....................................................................8
U
user responsibility.........................................................15
W
WIFI LED ..........................................................................9
MultiConnect®ConduitTMAP MTCAP User Guide for North America 35
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