Multitech MTCAP-915-001L, MTCAP-LNA3-915-001L, MTCAP-LNA3-915-001A, MTCAP-915-001A User Manual

MultiConnect

MTCAP User Guide for North America

®

Conduit

TM

AP

MULTICONNECT CONDUIT AP MTCAP USER GUIDE FOR NORTH AMERICA

MultiConnect Conduit AP MTCAP User Guide for North America

Models: MTCAP-915-001L, MTCAP-LNA3-915-001L

Part Number: S000659, Version 1.0

Copyright

This publication may not be reproduced, in whole or in part, without the specific and express prior written permission signed by an executive officer of
Multi-Tech Systems, Inc. All rights reserved. Copyright © 2017 by Multi-Tech Systems, Inc.

Multi-Tech Systems, Inc. makes no representations or warranties, whether express, implied or by estoppels, with respect to the content, information,
material and recommendations herein and specifically disclaims any implied warranties of merchantability, fitness for any particular purpose and non­infringement.

Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of
Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.

Trademarks and Registered Trademarks

MultiTech, and the MultiTech logo, DeviceHQ, and MultiConnect are registered trademarks and Conduit is a trademark of Multi-Tech Systems, Inc. All other
products and technologies are the trademarks or registered trademarks of their respective holders.

Legal Notices

The MultiTech products are not designed, manufactured or intended for use, and should not be used, or sold or re-sold for use, in connection with
applications requiring fail-safe performance or in applications where the failure of the products would reasonably be expected to result in personal injury or
death, significant property damage, or serious physical or environmental damage. Examples of such use include life support machines or other life
preserving medical devices or systems, air traffic control or aircraft navigation or communications systems, control equipment for nuclear facilities, or
missile, nuclear, biological or chemical weapons or other military applications (“Restricted Applications”). Use of the products in such Restricted
Applications is at the user’s sole risk and liability.

MULTITECH DOES NOT WARRANT THAT THE TRANSMISSION OF DATA BY A PRODUCT OVER A CELLULAR COMMUNICATIONS NETWORK WILL BE
UNINTERRUPTED, TIMELY, SECURE OR ERROR FREE, NOR DOES MULTITECH WARRANT ANY CONNECTION OR ACCESSIBILITY TO ANY CELLULAR
COMMUNICATIONS NETWORK. MULTITECH WILL HAVE NO LIABILITY FOR ANY LOSSES, DAMAGES, OBLIGATIONS, PENALTIES, DEFICIENCIES, LIABILITIES,
COSTS OR EXPENSES (INCLUDING WITHOUT LIMITATION REASONABLE ATTORNEYS FEES) RELATED TO TEMPORARY INABILITY TO ACCESS A CELLULAR
COMMUNICATIONS NETWORK USING THE PRODUCTS.

The MultiTech products and the final application of the MultiTech products should be thoroughly tested to ensure the functionality of the MultiTech
products as used in the final application. The designer, manufacturer and reseller has the sole responsibility of ensuring that any end user product into
which the MultiTech product is integrated operates as intended and meets its requirements or the requirements of its direct or indirect customers.
MultiTech has no responsibility whatsoever for the integration, configuration, testing, validation, verification, installation, upgrade, support or maintenance
of such end user product, or for any liabilities, damages, costs or expenses associated therewith, except to the extent agreed upon in a signed written
document. To the extent MultiTech provides any comments or suggested changes related to the application of its products, such comments or suggested
changes is performed only as a courtesy and without any representation or warranty whatsoever.

Contacting MultiTech

Knowledge Base

The Knowledge Base provides immediate access to support information and resolutions for all MultiTech products. Visit http://www.multitech.com/kb.go.

Support Portal

To create an account and submit a support case directly to our technical support team, visit: https://support.multitech.com.

Support

Business Hours: M-F, 8am to 5pm CT

Country By Email By Phone

Europe, Middle East, Africa: [e-mail] +(44) 118 959 7774

U.S., Canada, all others: [e-mail] [phone] or [phone]

Warranty

To read the warranty statement for your product, visit www.multitech.com/warranty.go. For other warranty options, visit www.multitech.com/es.go.

World Headquarters

Multi-Tech Systems, Inc.

2205 Woodale Drive, Mounds View, MN 55112

Phone: [phone] or [phone]

Fax [phone]

2 MultiConnect®ConduitTMAP MTCAP User Guide for North America

CONTENTS

Contents

Chapter 1 – Chapter 1 Product Overview ................................................................................................................. 5

Overview ....................................................................................................................................................................... 5

Product Build Options ................................................................................................................................................... 5

Package Contents.......................................................................................................................................................... 5

Documentation Overview ............................................................................................................................................. 6

Related Documentation .............................................................................................................................................. 6

Chapter 2 – Chapter 2 Specifications and Hardware Information ............................................................................. 7

Dimensions.................................................................................................................................................................... 7

MTCAP Specifications.................................................................................................................................................... 8

Connectors and LEDs..................................................................................................................................................... 9

Resetting the Device ................................................................................................................................................. 10

Power Measurements................................................................................................................................................. 10

MTCAP-LNA1-915...................................................................................................................................................... 10

MTCAP-915-001L ...................................................................................................................................................... 11

Chapter 3 – Chapter 3 Safety Information .............................................................................................................. 12

Power Supply Caution ................................................................................................................................................. 12

Ethernet Ports ............................................................................................................................................................. 12

Ports Ethernet ........................................................................................................................................................... 12

Lithium Battery ........................................................................................................................................................... 12

General Safety............................................................................................................................................................. 12

Handling Precautions .................................................................................................................................................. 13

Radio Frequency (RF) Safety ....................................................................................................................................... 13

Sécurité relative aux appareils à radiofréquence (RF).............................................................................................. 13

Interference with Pacemakers and Other Medical Devices ...................................................................................... 14

Potential interference............................................................................................................................................... 14

Precautions for pacemaker wearers ........................................................................................................................ 14

Device Maintenance ................................................................................................................................................... 14

UL Notice .................................................................................................................................................................... 15

Spécifications UL ...................................................................................................................................................... 15

User Responsibility...................................................................................................................................................... 15

Chapter 4 – Chapter 4 Labels ................................................................................................................................. 16

Example Labels............................................................................................................................................................ 16

Chapter 5 – Setting Up Hardware........................................................................................................................... 17

Installing a SIM Card ................................................................................................................................................... 17

Removing a SIM Card ................................................................................................................................................ 17

Cabling the Device....................................................................................................................................................... 17

MultiConnect®ConduitTMAP MTCAP User Guide for North America 3

CONTENTS

Chapter 6 – Getting Started with mLinux Models................................................................................................... 19

Accessing the Terminal Interface ................................................................................................................................ 19

Setting Time Zone, Time, and Date............................................................................................................................. 19

Set Custom IP Address, Network Information, and Ethernet Internet Access ........................................................... 20

Configure the Cellular Connection .............................................................................................................................. 20

Starting Cellular Connection on Boot ......................................................................................................................... 21

Configuring LoRa ......................................................................................................................................................... 22

Additional LoRa and mLinux Information ................................................................................................................... 22

Chapter 7 – Getting Started with AEP Models ........................................................................................................ 23

Logging in to AEP......................................................................................................................................................... 23

Setting the Password .................................................................................................................................................. 23

Setting Date and Time................................................................................................................................................. 23

Configuring PPP........................................................................................................................................................... 23

Setting Up PPP Authentication ................................................................................................................................... 24

Enter IP Address and Network Information................................................................................................................ 24

Configuring Access ...................................................................................................................................................... 24

Finish Configuration .................................................................................................................................................... 24

Using DeviceHQ for Device Management................................................................................................................... 25

Chapter 8 – Mounting the Device........................................................................................................................... 26

Mounting the Device................................................................................................................................................... 26

You will need............................................................................................................................................................. 26

Determining Location for the MTCAP....................................................................................................................... 26

Mounting the MTCAP ............................................................................................................................................... 27

Chapter 9 – Chapter 6 Regulatory and Environmental Information ........................................................................ 29

47 CFR Part 15 Regulation Class B Devices ................................................................................................................. 29

FCC Interference Notice............................................................................................................................................ 29

Industry Canada Class B Notice................................................................................................................................... 29

Industry Canada ........................................................................................................................................................ 30

Waste Electrical and Electronic Equipment Statement .............................................................................................. 30

WEEE Directive.......................................................................................................................................................... 30

Instructions for Disposal of WEEE by Users in the European Union ........................................................................ 30

REACH Statement ....................................................................................................................................................... 30

Registration of Substances........................................................................................................................................ 30

Substances of Very High Concern (SVHC) ................................................................................................................ 31

Restriction of the Use of Hazardous Substances (RoHS) ............................................................................................ 31

Information on HS/TS Substances According to Chinese Standards ......................................................................... 32

Information on HS/TS Substances According to Chinese Standards (in Chinese) .................................................... 33

Index...................................................................................................................................................................... 34

4 MultiConnect®ConduitTMAP MTCAP User Guide for North America

CHAPTER 1 PRODUCT OVERVIEW

Chapter 1 – Chapter 1 Product Overview

Overview

MultiConnect Conduit AP (MTCAP) connects thousands of IoT assets to the cloud using the LoRaWAN®protocol. It
expands LoRa network coverage to difficult to reach areas and is capable of packet forwarding user data between
LoRa end points and a centrally located network server on the cloud, in a data center, or a public network.

Product Build Options

Product Description

MTCAP-LNA3-915-001L MultiConnect Conduit Access Point with LTE, LoRa 915 MHz and mLinux

MTCAP-915-001L MultiConnect Conduit Access Point with LoRa 915 MHz and mLinux

MTCAP-LNA3-915-001A MultiConnect Conduit Access Point with LTE, LoRa 915 MHz and AEP

MTCAP-915-001A MultiConnect Conduit Access Point with LoRa 915 MHz and AEP

Note:

The complete product code may end in .Rx, where R is revision and 1 is the revision number. For
example, MTCAP-LNA3-915-001L-R1.

Package Contents

Your device ships with the following:

1 – MTCAP

1 – 5 Volt, 2.5 Amp Power supply

1 – RJ45 Ethernet cable

1 – Quick Start

Important: Contact MultiTech Systems if a replacement power supply is needed. Using a different power

supply may damage the device and voids the warranty.

MultiConnect®ConduitTMAP MTCAP User Guide for North America 5

CHAPTER 1 PRODUCT OVERVIEW

Documentation Overview

The following documents are available at http://www.multitech.com/brands/multiconnect-conduit-ap.

Document Description Part Number

MultiConnect Conduit AP MTCAP
User Guide for North America

MultiConnect Conduit AP MTCAP for
mLinux Quick Start

MultiConnect Conduit AP MTCAP for
AEP Quick Start

Telit LE910 AT Commands Reference
Guide

This document. Hardware, regulatory, and
getting started information.

Steps for getting started for mLinux
models. Ships with the device and is
available online.

Steps for getting started for mLinux
models. Ships with the device and is
available online.

For LNA devices, lists AT Commands and
parameters used to communicate with
your device.

S000659

82102350L

82102850L

80407ST10116A Rev 14

Related Documentation

This manual provides the basics for getting started with mLinux or AEP. For addition information, visit our
developer site at http://multitech.net and select Software > mLinux.

6 MultiConnect®ConduitTMAP MTCAP User Guide for North America

CHAPTER 2 SPECIFICATIONS AND HARDWARE INFORMATION

Chapter 2 – Chapter 2 Specifications and Hardware
Information

Dimensions

MultiConnect®ConduitTMAP MTCAP User Guide for North America 7

CHAPTER 2 SPECIFICATIONS AND HARDWARE INFORMATION

MTCAP Specifications

Category Description

General

Standards LoRaWAN 1.0.2 specifications

LTE 3GPP Release 9

HSPA+ with GPRS fallback

RAM 256MB

Flash 256MB

Radio Frequency

ISM Band 915 MHz ISM band for US and Canada

4G/LTE 1900 (B2) / AWS 1700 (B4) / 850 (B5) / 700 (B12/13)

3G 1900 (B2) / 850 (B6)

Physical Description

Weight 1.36 kg

Dimensions Refer to Mechanical Drawings for Dimensions.

Chassis Type PC-ABS

Environment

Operating Temperature10° C to +70° C

Storage Temperature -40° C to +85° C

Humidity 20%-90% RH, non-condensing

Power Requirements

Operating Voltage 5Vdc, 1.4A

Certifications and Compliance

EMC and Radio
Compliance

FCC Part 15 Class B

EN 300-220

EN 300-440

Safety Compliance UL 60950-1 2nd ED

cUL 60950-1 2nd ED

IEC 60950-1 2nd ED AM1 and AM2

1

UL listed at 40° C, limited by AC power supply. Product has been tested to +70° C excluding power supply.

8 MultiConnect®ConduitTMAP MTCAP User Guide for North America

CHAPTER 2 SPECIFICATIONS AND HARDWARE INFORMATION

Connectors and LEDs

Note: Some features are available only on select models. The above image shows the model with all features.

For models that don't have a cellular radio, the chassis will not have a SIM slot.

Item Description

Connectors

Power 5 Volt power jack.

Ethernet RJ45 Ethernet jack.

Reset Reset button. Reboots the device or restores factory defaults. Refer to Resetting the Device

for details.

WPS Reserved for future use.

SIM Available in and -LNA3 models only. SIM slot. Refer to Installing SIM Card for details.

LEDs

STATUS Blinks when operating system is fully loaded.

LORA Lights when LoRa software is active.

CELL Used by and -LNA3 models only. Lights when there is power to the cellular radio. Blinks

when the SIM is registered with the carrier.

WIFI Used by -002 models only. Lights when there is a Wi-Fi connection.

Ethernet Link Left LED on the Ethernet connector. Blinks when there is transmit and receive activity on the

Ethernet link. It shows a steady light when there is a valid Ethernet connection.

Ethernet Speed Right LED on the Ethernet connector. Lit when the Ethernet is linked at 100 Mbps. If it is not

lit, the Ethernet is linked at 10 Mbps.

MultiConnect®ConduitTMAP MTCAP User Guide for North America 9

CHAPTER 2 SPECIFICATIONS AND HARDWARE INFORMATION

Resetting the Device

You need:

A pin, paperclip, or similar thin object that can fit into the reset hole

To reset the device:

1. Find the hole labeled RESET. The reset button is recessed into the case.

2. Use the pin to press and release the RESET button as follows:

Reset options:

To reboot, press RESET for less than 3 seconds.
To reboot and restore user-defined defaults (if previously set), press RESET for 3 to 29

seconds.
To reboot, restore factory settings, and erase user-defined defaults, press RESET for 30

seconds or longer.

Note: The device reboots when restoring settings.

Power Measurements

MTCAP-LNA1-915

Note:

Multi-Tech Systems, Inc. recommends that you incorporate a 10% buffer into the power source
when determining product load.

Maximum Power: The continuous current during maximum data rate with the radio transmitter at
maximum power.

Tx Pulse: The average peak current during a GSM850 transmission burst period or HSDPA/LTE
connection. The transmission burst duration for GSM850 can vary, depending on what transmission
scheme is being deployed (GPRS Class 8, Class 10, GSM, etc.).

Inrush Charge: The total inrush charge at power on.

Radio Protocol Live Connection

(SIM Installed) No
Data

5.0 Volts

WCDMA 1850MHz 200 mA 178 mA 1.06 Amps 1.32 Amps 1.95 mC

LTE 182 mA 260 mA 915 mA 1.1 Amps 1.95 mC

Cellular Call
Box
Connection,
No Data

Average
Measured Current
at Maximum
Power

TX Pulse (AVG)
Amplitude Current
for GSM850 or
Peak Current for
HSDPA/LTE

Total Inrush
Charge Measured
in Millicoulomb

10 MultiConnect®ConduitTMAP MTCAP User Guide for North America

MTCAP-915-001L

Note:

Multi-Tech Systems, Inc. recommends that you incorporate a 10% buffer into the power source
when determining product load.

Maximum Power: MTCAP LoRa connection to MTXDOT running TXP =20 and at+txdr=2. The
MTXDOT was initialized to send packets by joining MTCAP and rapidly sending packet to the MTCAP.

Tx Pulse: The average peak current.
Inrush Charge: The total inrush charge at power on.

CHAPTER 2 SPECIFICATIONS AND HARDWARE INFORMATION

Idle Current Average Measured Current

at Maximum Power

TX Pulse Peak Current for no
radio model

Total Inrush Charge
Measured in Millicoulomb

5.0 Volts

128 mA 397 mA 524 mA 1.33 mC

MultiConnect®ConduitTMAP MTCAP User Guide for North America 11