Multitech FaxFinder FF130, FaxFinder FF830, FaxFinder FF230, FaxFinder FF430 User Manual
FaxFinder® Fax Servers
Models: FF130
FF230
FF430
FF830
Client User Guide
FaxFinder® Client User Guide
Fax Client Software for FaxFinder Series
PN S000460B, Version B
Copyright
This publication may not be reproduced, in whole or in part, without prior expressed written permission
from Multi-Tech Systems, Inc. All rights reserved.
Copyright © 2009, by Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representations or warranties with respect to the contents hereof
and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose.
Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes
from time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any
person or organization of such revisions or changes. Check Multi-Tech’s web site for current versions of
our product documentation.
Revisions
Level Date Description
A 10/28/08 Initial release.
B 06/11/09 Restructured for ease of use; new client (2.01).
Patents
This device covered by the following patent: 5,673,268
Trademarks
Multi-Tech Registered Trademarks: FaxFinder, Multi-Tech, and the Multi-Tech logo. WordPad is a
trademark of Microsoft Corporation. All other products and technologies are the trademarks or
registered trademarks of their respective holders.
World Headquarters
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, Minnesota 55112
Phone: 763-785-3500 or 800-328-9717
Fax: 763-785-9874
Technical Support
Country By Email By Phone
Europe, Middle East, Africa: support@multitech.co.uk (44) 118 959 7774
U.S., Canada, all others: support@multitech.com (800) 972-2439 or (763) 717-5863
Warranty
Warranty information can be found at:
http://www.multitech.com/en_US/COMPANY/Policies/warranty/
Multi-Tech Systems, Inc. FaxFinder Client User Guide 2
CONTENTS
CLIENT SOFTWARE INSTALLATION ........................................................................................................ 4
NSTALLATION ............................................................................................................................................... 4
I
A
SSOCIATING CLIENT SOFTWARE AND USER WITH A FAXFINDER UNIT .................................................................... 8
Disassociating the Client from a Specific FaxFinder Unit ..................................................................... 11
FAXFINDER C
S
ENDING FAXES ........................................................................................................................................... 13
LIENT OPERATION .......................................................................................................... 12
The FaxFinder Schedule Fax Screen (New Fax) .................................................................................... 13
Device pa
Sche
Reci
Documen
Cover Page p
Send
Send
Fax by Printing ............................................................................................................................ 17
Send
Fax with Client Software ............................................................................................................. 17
Send
Fax from Email (T.37) .................................................................................................................. 18
Fax from FaxFinder Web Interface ............................................................................................. 18
Send
Send
Fax by Web API ........................................................................................................................... 19
U
SING THE CLIENT SOFTWARE........................................................................................................................ 19
ne ...................................................................................................................................... 13
dule Options pane .................................................................................................................... 14
pients pane ................................................................................................................................ 15
ts pane .............................................................................................................................. 15
ane .............................................................................................................................. 16
the Fax ..................................................................................................................................... 16
File Menu Command Descriptions ...................................................................................................... 19
File m
enu Commands....................................................................................................................... 19
Edit Menu
Add Fa
Options
Tools Menu
Device Ta
Open
Delete
Set as Defaul
Command Descriptions ...................................................................................................... 20
xFinder .................................................................................................................................. 20
....................................................................................................................... ...................... 21
Command Descriptions.................................................................................................... 22
b (Main Window) ................................................................................................................. 23
................................................................................................................................................. 23
............................................................................................................................................... 24
t ................................................................................................................................... 24
Properties ......................................................................................................................................... 24
Print Captur
Fax Sel
Delete
e Tab (Main Window) ....................................................................................................... 24
ected Documents ........................................................................................................ .......... 24
............................................................................................................................................... 24
View .......................................................................................................................... ........................ 24
U
SING THE MULTI-TECH TIFF VIEWER ............................................................................................................. 25
Multi-Tech Systems, Inc. FaxFinder Client User Guide 3
Client Software Installation
The Client software is for general use of the FaxFinder, but it needs to be associated with a FaxFinder
unit for proper operation. Your administrator should provide the software or a location where it can be
obtained from. You will need to install the Client software on your PC and set the FaxFinder that it is to
work with.
Installation
A. Insert the FaxFinder Product CD into the CD-ROM drive of the client PC. If the CD does not auto
start, use Windows Explorer to navigate to your CD drive and launch the installation program by
double-clicking on cd_start.exe file on the CD. From the menu presented, click the Software
button.
From the new screen presented, select the Client Software button to install the Multi-Tech
FaxFinder Client software for using the FaxFinder unit.
- or -
Retrieve the software installer from the location provided by your administrator.
Double-click the filename (default is
FFClientTSinstall is for Windows Terminal Services only.
FFClientInstall.msi) to begin the installation. The file labeled
Important: If you have any old versions of the FaxFinder client software installed (for any FaxFinder
model family), please uninstall that prior to installing the new version. The FaxFinder client
utilizes Windows Add or Remove Programs utility in the Control Panel.
B. At the Welcome screen, click Next.
Installation
C. At the Select Installation Folder screen, browse to the desired file location for the FaxFinder
client software. In most cases, the default file location is recommended.
Clicking on the Disk Cost button will show you the size of the software being installed as well as the
available disk space of the target drive.
When the destination location is correct, click Next.
Multi-Tech Systems, Inc. FaxFinder Client User Guide 5
D. At the Confirm Installation screen, click Next to begin the installation.
Installation
A transient screen (“Installing FaxFinder Client Software”) will appear while files are being
copied.
E. The FaxFinder Client software can place a shortcut in the Startup directory so that the client
software will start automatically when the PC is booted.
F. You will be asked if you want the Client software to automatically launch when the installation is
complete. Select your preference.
Multi-Tech Systems, Inc. FaxFinder Client User Guide 6
Installation
G. You will be asked whether or not you want to associate .tif and .cpg files with the Multi-Tech Tiff
Viewer. Click Yes (unless you prefer to use a different viewer program). The .cpg files become
associated with the Cover Page software.
If a Question screen appears asking "Warning - the extension .tif is already registered,
Overwrite?”; click Yes if you wish to use the TIFF viewer installed with the FaxFinder Client
Software. Click No if you prefer to leave the current association for viewing .tif files.
H. Then the Installation Complete screen will appear.
Click the Close button.
If you chose ‘Yes’ above to have the client software start after installation, you will see the
application icon down in your System Tray. Click on the icon and select “show FaxFinder Client
software” to use the program.
Multi-Tech Systems, Inc. FaxFinder Client User Guide 7
Installation
Associating Client Software and User with a FaxFinder Unit
After the FaxFinder client software is installed, you must associate it with one or more FaxFinder units.
Sometimes more than one FaxFinder unit is available for use. In some cases, certain client users might
be assigned to some FaxFinder units and not assigned to others. This procedure shows you how to make
this association so that faxes may be sent from a particular FaxFinder unit to the email inbox of your PC.
To do this procedure, you will need to know the IP address of the FaxFinder unit that you are able to
use. You should also be given a valid username and password for every unit that you can use. Be aware
that an individual FaxFinder client user can be associated with more than one FaxFinder unit. This could
easily be the case in an office that is large and/or an office that has a great deal of fax traffic.
The icon for the FaxFinder Client software application will appear in the Windows Start menu programs
selection. After installation, the Client Software starts up whenever the computer is booted if the ‘Yes’
option was chosen when the ‘Do you wish to start the FaxFinder Client automatically?’ prompt appeared
during installation. When running, a FaxFinder icon appears in the system tray area at the lower-right
corner of the screen. The FaxFinder Fax Client Software screen can be opened from either the Start
menu icon or the tray icon. If the Client Software is shut down, it can be re-opened from the Start menu
or by double-clicking on a file named FaxFinderClient.exe (or something very similar), which, following a
typical, default installation, is located at C:\Program Files\Multi-Tech Systems\FaxFinder Client
Software\FaxFinderClient.exe. When the client software is launched, it will reside in the System Tray be
default.
System Tray Icon
Multi-Tech Systems, Inc. FaxFinder Client User Guide 8
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