Multitech MT5634ZLX, E, E-T, 2, MultiMobile MT5634ZLX/E Owner's Manual

...
Models MT5634ZLX/E
and MT5634ZLX/E-T/2
Owner’ s Manual
Owner’s Manual
MultiMobile
TM
P/N 82067101
This publication may not be reproduced, in whole or in part, without prior expressed written permission from Multi-
Tech Systems, Inc. All rights reserved.
Copyright © 1998 by Multi Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representations or warranties with respect to the content hereof and specifically disclaims any implied warranties of merchantability or fitness for any particular purpose. Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.
Record of Revisions
Revision Description B General editorial and technical (8/1/97) changes.
TRADEMARKS
Trademarks of Multi-Tech Systems, Inc. are as follows: MultiMobile, Multi-Tech, and the Multi-Tech logo. All other trademarks are owned by their respective companies.
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, Minnesota 55112 U.S.A.
(612) 785-3500 or (800) 328-9717
U. S. FAX 612-785-9874
Fax-Back Service 612-717-5888
Technical Support (800) 972-2439
BBS (612) 785-3702 or (800) 392-2432
Internet Address: http://www.multitech.com
Technical Writer: mark@ multitech.com
Contents
Chapter 1 - Introduction and Description
About This Manual....................................................7
About This Product ...................................................7
Specifications ...........................................................9
PC Card Interface..............................................9
Dimensions........................................................9
Weight................................................................9
Powe r.................................................................9
Power Consumption ..........................................9
Cable and Connector ........................................9
Network .............................................................9
Modem Characteristics ...................................10
Fax ...................................................................10
Features..................................................................11
System Requirements ............................................12
Ship Kit Contents....................................................13
Chapter 2 - Installation
Safety Warnings .....................................................1 4
Installing The MT5634ZLX/E or
MT5634ZLX/E-T/2 Card(s)...................................14
Driver Software Installation ....................................16
Novell NetWare Installation....................................16
Menu Installation .............................................16
Manual Driver Installation.......................................18
Novell Client Installation.........................................19
Microsoft LAN Manager Installation.......................21
Packet Driver Installation .......................................23
Windows for Workgroups Installation (NDIS3
Driver for Workgroup)...........................................23
NDIS2 Driver for Workgroup ..................................25
ODI Driver for Workgroups.....................................26
Windows NT 3.51 / NT 4.0 Installation ..................28
Windows 95 Installation .........................................2 9
Artisoft Lantastic 6.0 Installation ............................30
iii
Chapter 3 - Comprehensive Driver Notes
Introduction.............................................................31
Factory Default Settings.........................................31
Quick Start ..............................................................31
PC Card Software - Manual Installation .........31
Getting Started .......................................................33
Using DOS Extended Memory Managers..............33
Driver Directory Structure......................................34
Driver Upgrades .....................................................3 5
Notes for NDIS Driver.............................................36
Notes for Packet Driver ..........................................37
Notes for Windows For Workgroups ......................38
Chapter 4 - Troubleshooting
Introduction.............................................................39
No response to AT commands ........................39
The modem does not execute the command
line .................................................................39
The modem does not give a response after
an A T command was executed .....................40
The modem gives an ‘ERROR’ response
after an AT command was executed ............40
The modem goes off-hook and disables the
telephone line................................................ 4 0
The modem does not auto-answer the phone 40 The software does not control the modem
properly or can not detect the modem..........41
The characters on the screen are doubled.....41
No text appears on the screen in Data mode.41 No text appears on the screen when in
Command mode............................................41
The modem does not dial a phone number
after Execution of AT dial command .............42
Communications software dials, but Fails ......42
The modem Connects with some modems,
but not with others.........................................42
When dialing another modem, You r eceive a
‘CONNECT’ response, but nothing else .......42
iv
The modem speaker does not make any
sound when Connecting to another
modem ..........................................................42
The modem loses the connection when in
use.................................................................4 3
The modem does not connect with another
modem ..........................................................43
Occasionally, the modem gives a burst of
errors. ............................................................43
The modem gets random errors in
transmitted data. ...........................................43
After Downloading a file, the File does not
store on your disk drive.................................44
The text on the screen is not legible...............4 4
When using V.42bis or MNP5, some features
are disabled...................................................44
When connecting to another modem, the
modem reports a higher Connect baud rate
than it is really using .....................................45
When I run CARDEN, “PC-Card is not
enabled successfully” is displayed ...............45
Enabling the MT5634ZLX ...............................46
Installing the Win 95 Driver over SystemSoft
CardWorks ....................................................46
The NetWare driver runs successfully but fails
to login to the Netware server.......................47
COM Port and IRQ Conflicts ..................................47
Windows 3.1x ..................................................47
Windows 95 .....................................................4 8
Chapter 5 - Service
Limited Warranty ....................................................49
On-line Warranty Registration................................50
Software User License Agreement ........................50
Tech Support ..........................................................52
Recording Modem Information...............................52
Service ....................................................................53
About the Multi-Tech BBS ......................................54
How to Use the Multi-Tech BBS......................54
v
About CompuServe/Internet...................................55
About the Multi-Tech Fax-Back System .................56
Appendix A - Specifications Appendix B - AT Commands,
S-Registers & Result Codes
Introduction.............................................................58
How To Use AT Commands....................................58
Basic A T Commands ..............................................60
AT& (Ampersand) Commands ...............................64
AT% (Percent) Commands.....................................67
AT\ (Back Slash) Commands ................................67
AT- (Dash) Commands ...........................................71
S-Registers (ATSn=x).............................................72
Result Codes ..........................................................76
Basic Result Codes .........................................7 7
Extended Result Codes ..................................78
Appendix C - Regulatory Agency Information
FCC Regulatory Statements ..................................79
Consumer Instructions ....................................79
FCC Fax Update .............................................82
Canadian Limitations Notice ...........................83
Index
vi
7
1 - Introduction and Description
Chapter 1 - Introduction and Description
About This Manual
This manual explains how to install and use your MT5634ZLX/E or MT5634ZLX/E-T/2 PCMCIA Ethernet/Fax/Modem card.
About This Product
The MT5634ZLX is a multifunction communication device that lets you perform multiple communication tasks at the same time:
K56flexTM compatible for data transmission speeds up to 56Kbps, while maintaining compatibility with lower-speed modems. The K56flex standard asymmetrically transfers data-
-client downloads at speeds up to 56K bps, client uploads at speeds up to 33.6K bps;
send and receive faxes from computers or fax machines;
connect to an Ethernet 10BaseT LAN; and it uses only one PCMCIA slot while performing these functions.
The MT5634ZLX is a credit-card-size Type II PCMCIA card that complies with the PCMCIA 2.1 and JEIDA 4.1 standards and works with computers that incorporate a compatible interface.
It is Bell, ITU-T and AT command compatible, allowing it to be used worldwide with today’s popular communication software programs. You can send and receive faxes with any Group 3 fax machine.
MT5634ZLX Owner’s Manual
8
Using standard phone lines and 10BaseT Ethernet, the MT5634ZLX permits you to access servers on a LAN and connect to the Internet or on-line computer networks such as CompuServe and America Online; and permits you to transmit E-Mail, send and receive information and communicate with other PCs.
9
1 - Introduction and Description
Specifications
PC Card Interface
PCMCIA Type II
Dimensions
3.37” X 2.128” X 0.197” (85.6 mm X 54 mm X 5 mm)
Weight
1.225 oz. (35 g)
Power
+5V ±5%, @220mA
Power Consumption
0.86 W (Concurrent mode)
Cable and Connector
Model MT5634ZLX/E:
one cable with a 15-pin detachable connector (to PC card) terminated on one end; with the other end of the cable splitting into one RJ-11 plug for PSTN connection and one RJ-45 plug for LAN connection.
Model MT5634ZLX/E-T/2:
one cable with a 15-pin detachable terminated connector (to PC card); with the other end of the cable terminated with one RJ-11 receptacle connector for PSTN and one receptacle BNC T-connector converting 10Base-T to 10Base2 for LAN.
Network
IEEE 802.3 10BaseT (MT5634ZLX), 10Base2 (MT5634ZLX/E)--10M bps NE2000 compatible
MT5634ZLX Owner’s Manual
10
Modem Characteristics
Client-to-Server Data Rates
*K56flex speeds when accessing an ISP­type K56flex server (actual speed depend on server capabilities and line conditions)
Client-to-Client Data Rates
33,600, 31,200, 28,800, 26,400, 24,000, 21,600, 19,200, 16,800, 14,400, 12,000, 9600, 7200, 4800, 2400, 1200, 0-300 bps
V.42 bis & MNP 2-5 data compression and error correction, AT Command Set
Enhanced Throughput Cellular (ETC) protocol for mobile cellular connections
Fax
Group 3, V.17 14400bps and V.29 9600bps Fax Service Class 1 and Class 2 compliant
* Although K56flex technology is capable of
downloads of up to 56K bps, FCC regulations currently restrict ISP modems to downloads of 53K bps.
11
1 - Introduction and Description
Features
Compatible with most notebook, laptop and portable computers
Compatible with Card and Socket Services
Easy to install and use
Card is hot swappable
Supports popular Network OSs (e.g., LANtastic, NetWare, LAN Manager, Windows 3.x, Windows for Workgroups, Windows NT, and Windows 95
Supports popular Fax/Modem communication programs
Multifunction capability provides concurrent LAN and Modem operation
Multifunction CIS
NE2000 compatible
Concurrent, Low Power, and Sleep modes
Auto-Sync protocol support
POST and Loopback Tests
Pulse/Tone and Adaptive Dialing
MT5634ZLX Owner’s Manual
12
System Requirements
An IBM compatible PC or notebook computer with 386SX or faster processor
At least one type II PCMCIA socket
PCMCIA release 2.1 compliant Card Services and Socket Services
Drivers and utilities (provided with this product)
an RJ11 jack for connecting to a phone receptacle
an RJ45 jack for 10BaseT connection to your Ethernet LAN (MT5634ZLX)
an BNC T-connector for 10Base2 connection to your Ethernet LAN (MT5634ZLX/E)
Driver software loaded on your PC
Data and/or Fax communications software
13
1 - Introduction and Description
Ship Kit Contents
Your MT5634ZLX/E is shipped from the factory with the following:
an MT5634ZLX/E PCMCIA LAN/Fax/Modem Card
one cable with a 15-pin detachable connector (to PC card) terminated on one end; with the other end of the cable splitting into one RJ-11 plug for PSTN connection and one RJ-45 plug for LAN connection.
one 3-1/2” Software Drivers diskette
User ’s Manual (this manual)
Two Fax/Modem communications software diskettes
Your MT5634ZLX/E-T/2 is shipped from the factory with the following:
an MT5634ZLX/E-T2 PCMCIA LAN/Fax/Modem Card
Phone cord with RJ-11 plug
one 3-1/2” Software Drivers diskette
User ’s Manual (this manual)
Two Fax/Modem communications software diskettes
one cable with a 15-pin detachable terminated connector (to PC card); with the other end of the cable terminated with one RJ-11 receptacle connector for PSTN and one receptacle BNC T­connector converting 10Base-T to 10Base2 for LAN.
MT5634ZLX Owner’s Manual
14
Chapter 2 - Installation
Safety Warnings
1. Never install telephone wiring during a lightning storm.
2. Never install telephone jacks in wet locations unless the jack is specifically designed for wet locations.
3. This product is to be used with UL and
CUL
listed computers.
4. Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected at the network interface.
5. Use caution when installing or modifying telephone lines.
6. Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of electrical shock from lightning.
7. Do not use the telephone to report a gas leak in the vicinity of the leak.
Installing The MT5634ZLX/E or MT5634ZLX/E-T/2 Card(s)
1. Insert the MT5634ZLX into the computer’s PCMCIA slot with the 68-pin connector facing the PCMCIA slot and the label facing up and slide the card into the slot.
2. Plug the 15 pin connector into the 15 pin socket of the PC card. On the other end of the 15-pin cable, leave both RJ-11 telephone and RJ-45 network cables exposed until PSTN and LAN connections are made; hardware installation is now complete. The MT5634ZLX/E is powered directly from the PC.
15
2 - Installation
2a
. Plug the 15 pin connector into the 15 pin socket
of the PC card. On the other end of the 15-pin cable, leave both RJ-11 telephone cable and BNC T-cable receptacles exposed until PSTN and LAN connections are made; hardware installation is now complete. The MT5634ZLX/ E-T/2 is powered directly from the PC.
3. Connect the MT5634ZLX/E to the network (LAN) using the RJ-45 (8-pin) plug.
3a
. Connect the MT5634ZLX/E-T/2 to the network
(LAN) using a “thin coax” cable. Allign the notches of the cable to that of the BNC T­connector, and twist clock wise approximately one-quarter turn.
4. Connect the MT5634ZLX/E to the telephone system using the RJ-11 (6-pin) plug into an available PSTN connection.
4a
. Connect the MT5634ZLX/E-T/2 to the
telephone system by plugging an RJ-11 into the cables’s RJ11 receptacle (6-pin), and with the other end of that RJ11 into an available PSTN receptacle.
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Driver Software Installation
1. Insert the Driver diskette into the floppy drive and set the current drive to the floppy drive.
2. Run INSTALL to install the drivers (such as ODI or NDIS 2.x or Packet Drivers) onto the target disk. The NOS selection screen is displayed:
Figure 2-1. NOS Selection Screen
Novell NetWare Installation
There are two methods to install the MT5634ZLX under NetWare: Menu Installation and Novell Client Installation (for NetWare versions 3.12 and 4.x).
Menu Installation
1. Run INSTALL.EXE from Driver diskette‘s root directory.
2. Select the NetWare 3.x and 4.x Workstation item from the Installation menu.
3. If the current settings are acceptable, select Start Installation and go to step 5. Otherwise, select Modify Parameters to make setting changes.
17
2 - Installation
4. Move the cursor to highlight the settings you want to change and press Enter to select an appropriate value. When the configurations are set completely, press Enter on the OK field to exit the screen. The Installation program copies related files from the Drivers diskette to the destination directory and modifies the AUTOEXEC.BAT and NET.CFG files as specified. The installation is complete.
5. Reboot the computer to make the NetWare connections. The Driver Install screen is displayed:
Figure 2-2. Driver Installation Screen
MT5634ZLX Owner’s Manual
18
Manual Driver Installation
If you wanted to install the ODI driver manually, perform the following instructions:
1. Copy the files LM28ODI.COM and NET.CFG from the directory \NETWARE and the file CARDEN.EXE and LMVXD.386 from the directory \ENABLER on the Driver diskette.
2. Use a text editor to edit the NET.CFG file for setting the Frame Type. On the NetWare server, the Frame Type default is 802.3 for NetWare 3.11, and 802.2 for NetWare 3.12 and
4.x. The Frame Type set in NET.CFG must match Frame Type set at the NetWare server, or the client will not attach to the server.
3. Follow Novell’s instructions on using ODI programs. You can substitute the LM28ODI.COM whenever a reference is made to the Hardware Specific Module.
4. A typical ODI workstation startup batch file includes:
>CARDEN /IOP=nnn /IRQ=nnn /COM=n /
MIR=n
>LSL; Link Support Layer Module provided by
Novell >LM28ODI ; Hardware Specific Module >IPXODI ; IPX Protocol Stack Module provided
by Novell >NETx ; Shell Support Module provided by
Novell >LOGIN
19
2 - Installation
Novell Client Installation
1. Run the NetWare Client Install V1.21 software. Either:
a. get the four Client disks from the network
administrator, or
b. run the \NWCLIENT\INSTALL.EXE used in
a previous Installation.
A message appears on the screen asking if you want the program to perform modifications on your AUTOEXEC.BAT and CONFIG.SYS files.
2. Answer Yes. The program then modifies your
AUTOEXEC.BAT and CONFIG.SYS files accordingly and creates backup copies. The following message appears:
Install support
for MS Windows? (Y/N):
”.
3. Answer accordingly and provide a path if necessary. The program displays the following:
Configure your workstation for backup by a NetWare server running software such as BACKUP? (Y/N): No
4. Answer accordingly and provide a path if necessary.
5. Select a driver for your MT5634ZLX.
6. From the driver list, select Other Drivers.
7. Go to the Insert the Driver Disk dialog box and specify the path where the ODI driver and INS files reside. For example: C:\ODI.DOS.
8. Press Enter and select the target ODI driver.
MT5634ZLX Owner’s Manual
20
9. Specify the driver’s optional settings.
10. Press F10 to save to new configuration.
11. Highlight Install press here and press <Enter> to install. The program copies the necessary files for NetWare Client.
12. Continue the installation procedure to completion. On completion, a new NET.CFG file is created in your DOS directory. Typically, this file contains the following lines:
Link Driver LM28ODI FRAME Ethernet_802.3 #FRAME Ethernet_802.2
13. Copy the file CARDEN.EXE and LMVXD.386 from the directory \ENABLER on the Driver diskette to the NetWare Client directory.
14. Use a text editor to edit the STARTNET.BAT for adding a running CARDEN command at the beginning of the file. A sample STARTNET.BAT for the ODI workstation is shown next:
CARDEN /IOP=nnn /IRQ=n /COM=n /MIR=n SET NWLANGUAGE=ENGLISH
--(sets NetWare 4.X to English language)
LSL
--Link Support Layer Module provided by Novell
LM28ODI
--Hardware Specific Module
IPXODI
--IPX Protocol Stack Module provided by Novell
VLM
--DOS Support Module provided by Novell
F:
--Change to connected device
LOGIN .ADMIN
--Login to file server as user ADMIN
15. Run STARTNET to access the Novell network.
21
2 - Installation
Microsoft LAN Manager Installation
1. View the README.TXT on the installation diskette in the \NDIS2 directory. Before installing the drivers, ensure that the Microsoft LAN Manager has been installed in the target path. The installation program will check and modify the PROTOCOL.INI file for LAN Manager.
2. Run INSTALL.EXE from root directory of driver diskette.
3. Select the Microsoft LAN Manager item on the menu screen.
4. If the current settings are acceptable, select Start Installation and go to step 6. Otherwise, select Modify Parameters to make setting changed.
5. Move the cursor to each field you want to change and press Enter to select a new value. When the selections are set completely, press Enter on the OK field to exit the screen and go back to step 4.
6. The Installation program copies related files from the Drivers diskette to the destination directory and modifies the CONFIG.SYS and PROTOCOL.INI files as specified.
7. Reboot the computer to load the selected Driver.
8. Highlight “Start Installation” and press Enter to start the LAN Manager in batch mode.
MT5634ZLX Owner’s Manual
22
Figure 2-3. Microsoft LAN Manager Installation
Screen
A sample LAN Manager PROTOCOL.INI file:
[PROTMAN] DRIVERNAME = PROTMAN$ DYNAMIC = YES PRIORITY = NETBEUI [NETBEUI_XIF] Drivername = netbeui$ SESSIONS = 6 NCBS = 12 BINDINGS = “LM28NDS2_NIF” LANABASE = 0 [LM28NDS2_NIF] ; protocol.ini session for multifunction LAN/MODEM driver. IOADDRESS = 0x320 INTERRUPT = 11 DRIVERNAME = LM28NDS$
23
2 - Installation
Packet Driver Installation
1. Run INSTALL.EXE from the root directory of the Drivers diskette.
2. Select the Packet Driver item on the Menu screen.
3. If the current settings are acceptable, select Start Installation and go to step 4. Otherwise, select Modify Parameters to make setting changed.
4. Move the cursor to the field you want to change and press Enter to select a new value. When the configuration is set completely, press Enter on the OK field to exit the screen and go back to step 3. The Installation program copies related files from the Drivers diskette to the destination directory and modifies the AUTOEXEC.BAT file as defined.
5. Reboot the computer to load the selected driver.
Windows for Workgroups Installation (NDIS3 Driver for Workgroup)
1. Run Windows for Workgroups and click the Network Setup icon in the Network group.
2. In Network Settings dialog box, click Networks... button to select the network operating system.
3. In Networks dialog box, check the radio button before Install Microsoft Windows Network and No Additional Network. Press OK to go back the Network Settings screen.
4. Click the Drivers... button to select network driver.
MT5634ZLX Owner’s Manual
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5. In the Network Drivers dialog box, press Add Adapter... button to enter Add Network Adapter dialog box. Select Unlisted or Updated Network Adapter and press OK.
Windows will prompt a Install Driver dialog box.
6. Place the Drivers diskette into the floppy drive and press OK.
7. Select the Enhanced mode NDIS3 for.... string
and press OK.
8. Follow Windows instructions to complete the installation and exit Windows
9. Select Windows for Workgroup in the Network Operating System screen.
10. If the current settings are acceptable, select Start Installation and go to step 13. Otherwise, select Modify Parameters to make settings changed.
11. Move the cursor to the setting you want to change and press Enter to select a new value. When the configuration is accepted, press Enter on the OK field to exit the screen and go back to step 10.
12. Select NDIS Server (LAN Manager,...) as the network server that you will attach to and press the Enter key. The Installation program copies the related files to the destination directory and modifies the AUTOEXEC.BAT and PROTOCOL.INI files as specified.
13. Reboot the computer to have the selected driver take effect.
25
2 - Installation
NDIS2 Driver for Workgroup
1. Run Windows for Workgroups and click the Network Setup icon in the Network group.
2. In the Network Settings dialog box, click the Networks... button to select the network operating system.
3. In the Networks dialog box, check the radio button before Install Microsoft Windows
Network and No Additional Network. Press OK to go back the Network Settings screen.
4. Click the Drivers... button to select network driver.
5. In the Network Drivers dialog box, press the
Add Adapter ... button to enter the Add Network Adapter dialog box. Select Unlisted or Updated Network Adapter and press OK.
Windows displays a Install Driver dialog box.
6. Place the Drivers diskette in the floppy drive and press OK.
7. Select the Real mode NDIS2 for... string and press OK.
8. Follow the Windows instructions to complete the installation, then exit Windows.
9. Run INSTALL.EXE from root directory of the Drivers diskette.
10. Select Windows for Workgroup in Network Operating System screen.
11. If the current settings are acceptable, select Start Installation and go to step 13. Otherwise, select Modify Parameters to change settings.
MT5634ZLX Owner’s Manual
26
12. Move the cursor to the setting(s) you want to change and press Enter to select a new value. When the configuration is set completely, press Enter on the OK field to exit the screen and go back to step 11.
13. Select NDIS Server (LAN Manager,...) as the network server to which you will attach and press the Enter key. The Installation program copies the related files to the destination directory and modifies the AUTOEXEC.BAT file as specified.
14. Reboot the computer to have the selected driver take effect.
ODI Driver for Workgroups
1. Run Windows for workgroups and click Network Setup icon in Network group.
2. In the Network Settings dialog box, click the Networks... button to select the network operating system.
3. In the Networks dialog box, check the radio button before Install Microsoft Windows
Network and Others:. Select Netware Shell,
3.X or 4.0 and above, and press OK to go back
the Network Settings screen.
4. Click on the Drivers... button to select network driver.
5. In the Network Drivers dialog box, press the
Add Adapter... button to enter the Add Network Adapter dialog box. Select Unlisted or Updated Network Adapter and press OK.
Windows will prompt a Install Driver dialog box.
27
2 - Installation
6. Place the driver diskette in the floppy drive and press OK.
7. Select the Netware ODI Driver ... string and press OK.
8. Follow the on-screen Windows’ instructions to complete the installation, then exit Windows.
9. Run INSTALL.EXE from the root directory of the Drivers diskette.
10. Select Windows for Workgroup on the Network Operating System screen.
11. If the current settings are acceptable, select Start Installation and go to step 13. Otherwise, select Modify Parameters to make settings changed.
12. Move the cursor to the setting you want to change and press Enter to select a new value. When the configuration is set completely, press Enter on the OK field to exit the screen.
13. Select Novell Netware Server as the network server to which you will attach and press the Enter key. The Installation program copies related files to the destination directory and modifies the AUTOEXEC.BAT and NET.CFG files under user‘s agreement.
14. Reboot the computer to have the selected driver take effect.
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