Multitech Conduit AP User Manual

®
Conduit
MTCAP-L4E1 User Guide for Europe
AP
CONDUIT AP MTCAP USER GUIDE FOR EUROPE
Models: MTCAP-L4E1-868-001L, MTCAP-868-001L, MTCAP-L4E1-868-001A, MTCAP-868-001A
Part Number: S000723, Version 1.0
Copyright
This publication may not be reproduced, in whole or in part, without the specific and express prior written permission signed by an executive officer of Multi-Tech Systems, Inc. All rights reserved. Copyright © 2019 by Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representations or warranties, whether express, implied or by estoppels, with respect to the content, information, material and recommendations herein and specifically disclaims any implied warranties of merchantability, fitness for any particular purpose and non­infringement.
Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes from time to time in the content hereof without obligation of Multi-Tech Systems, Inc. to notify any person or organization of such revisions or changes.
Trademarks and Registered Trademarks
MultiTech, the MultiTech logo, DeviceHQ, xDot, and Conduit are registered trademarks and mPower and mDot are trademarks of Multi-Tech Systems, Inc. All other products and technologies are the trademarks or registered trademarks of their respective holders.
Legal Notices
The MultiTech products are not designed, manufactured or intended for use, and should not be used, or sold or re-sold for use, in connection with applications requiring fail-safe performance or in applications where the failure of the products would reasonably be expected to result in personal injury or death, significant property damage, or serious physical or environmental damage. Examples of such use include life support machines or other life preserving medical devices or systems, air traffic control or aircraft navigation or communications systems, control equipment for nuclear facilities, or missile, nuclear, biological or chemical weapons or other military applications (“Restricted Applications”). Use of the products in such Restricted Applications is at the user’s sole risk and liability.
MULTITECH DOES NOT WARRANT THAT THE TRANSMISSION OF DATA BY A PRODUCT OVER A CELLULAR COMMUNICATIONS NETWORK WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR FREE, NOR DOES MULTITECH WARRANT ANY CONNECTION OR ACCESSIBILITY TO ANY CELLULAR COMMUNICATIONS NETWORK. MULTITECH WILL HAVE NO LIABILITY FOR ANY LOSSES, DAMAGES, OBLIGATIONS, PENALTIES, DEFICIENCIES, LIABILITIES, COSTS OR EXPENSES (INCLUDING WITHOUT LIMITATION REASONABLE ATTORNEYS FEES) RELATED TO TEMPORARY INABILITY TO ACCESS A CELLULAR COMMUNICATIONS NETWORK USING THE PRODUCTS.
The MultiTech products and the final application of the MultiTech products should be thoroughly tested to ensure the functionality of the MultiTech products as used in the final application. The designer, manufacturer and reseller has the sole responsibility of ensuring that any end user product into which the MultiTech product is integrated operates as intended and meets its requirements or the requirements of its direct or indirect customers. MultiTech has no responsibility whatsoever for the integration, configuration, testing, validation, verification, installation, upgrade, support or maintenance of such end user product, or for any liabilities, damages, costs or expenses associated therewith, except to the extent agreed upon in a signed written document. To the extent MultiTech provides any comments or suggested changes related to the application of its products, such comments or suggested changes is performed only as a courtesy and without any representation or warranty whatsoever.
Contacting MultiTech
Knowledge Base
The Knowledge Base provides immediate access to support information and resolutions for all MultiTech products. Visit http://www.multitech.com/kb.go.
Support Portal
To create an account and submit a support case directly to our technical support team, visit: https://support.multitech.com.
Support
Business Hours: M-F, 8am to 5pm CT
Country By Email By Phone
Europe, Middle East, Africa: support@multitech.co.uk +(44) 118 959 7774
U.S., Canada, all others: support@multitech.com (800) 972-2439 or (763) 717-5863
Warranty
To read the warranty statement for your product, visit www.multitech.com/warranty.go. For other warranty options, visit www.multitech.com/es.go.
World Headquarters
Multi-Tech Systems, Inc.
2205 Woodale Drive, Mounds View, MN 55112
Phone: (800) 328-9717 or (763) 785-3500
Fax (763) 785-9874
2 Conduit®AP MTCAP-L4E1 User Guide for Europe
CONTENTS
Contents
Chapter 1 – Product Overview ................................................................................................................................. 5
Overview ....................................................................................................................................................................... 5
Product Build Options ................................................................................................................................................... 5
Package Contents.......................................................................................................................................................... 5
Documentation Overview ............................................................................................................................................. 5
Related Documentation .............................................................................................................................................. 6
Chapter 2 – Specifications and Hardware Information ............................................................................................. 7
Dimensions.................................................................................................................................................................... 7
MTCAP Specifications.................................................................................................................................................... 8
LoRa Transmission Output Power................................................................................................................................. 8
868 Models ................................................................................................................................................................. 8
Connectors and LEDs..................................................................................................................................................... 9
Resetting the Device ................................................................................................................................................. 10
Power Measurements................................................................................................................................................. 10
MTCAP-L4E1-868-001L.............................................................................................................................................. 10
MTCAP-868-001L ...................................................................................................................................................... 12
Chapter 3 – Safety Information .............................................................................................................................. 13
Power Supply Caution ................................................................................................................................................. 13
Ethernet Ports ............................................................................................................................................................. 13
Ports Ethernet ........................................................................................................................................................... 13
General Safety............................................................................................................................................................. 13
Handling Precautions .................................................................................................................................................. 13
Radio Frequency (RF) Safety ....................................................................................................................................... 13
Sécurité relative aux appareils à radiofréquence (RF).............................................................................................. 14
Interference with Pacemakers and Other Medical Devices ...................................................................................... 14
Potential interference............................................................................................................................................... 14
Precautions for pacemaker wearers ........................................................................................................................ 14
Device Maintenance ................................................................................................................................................... 15
UL Notice .................................................................................................................................................................... 15
Spécifications UL ...................................................................................................................................................... 15
User Responsibility...................................................................................................................................................... 16
Chapter 4 – Labels.................................................................................................................................................. 17
Example Labels............................................................................................................................................................ 17
Chapter 5 – Setting Up Hardware........................................................................................................................... 18
Installing a SIM Card ................................................................................................................................................... 18
Removing a SIM Card................................................................................................................................................ 18
Cabling the Device....................................................................................................................................................... 18
Conduit®AP MTCAP-L4E1 User Guide for Europe 3
CONTENTS
Chapter 6 – Getting Started with mLinux Models................................................................................................... 19
Accessing the Terminal Interface................................................................................................................................ 19
Setting Time Zone, Time, and Date............................................................................................................................. 19
Setting the Custom IP Address, Network Information, and Ethernet Internet Access .............................................. 20
Configuring the Cellular Connection........................................................................................................................... 20
Starting Cellular Connection on Boot ......................................................................................................................... 21
Configuring the LoRa Network Server for mLinux ...................................................................................................... 22
Additional LoRa and mLinux Information ................................................................................................................... 23
Chapter 7 – Getting Started with AEP Models ........................................................................................................ 24
Logging in to AEP......................................................................................................................................................... 24
Setting the Password .................................................................................................................................................. 24
Setting Date and Time................................................................................................................................................. 24
Configuring PPP........................................................................................................................................................... 24
Setting Up PPP Authentication ................................................................................................................................... 25
Entering IP Address and Network Information........................................................................................................... 25
Configuring Access ...................................................................................................................................................... 25
Finishing Configuration ............................................................................................................................................... 26
Using DeviceHQ for Device Management................................................................................................................... 26
Chapter 8 – Mounting the Device........................................................................................................................... 27
Mounting the Device................................................................................................................................................... 27
You will need............................................................................................................................................................. 27
Determining Location for the MTCAP....................................................................................................................... 27
Mounting the MTCAP ............................................................................................................................................... 28
Chapter 9 – Regulatory and Environmental............................................................................................................ 30
EMC, Safety, and Radio Equipment Directive (RED) Compliance .............................................................................. 30
Waste Electrical and Electronic Equipment Statement .............................................................................................. 30
WEEE Directive.......................................................................................................................................................... 30
Instructions for Disposal of WEEE by Users in the European Union ........................................................................ 30
REACH Statement ....................................................................................................................................................... 31
Registration of Substances........................................................................................................................................ 31
Restriction of the Use of Hazardous Substances (RoHS) ............................................................................................ 31
Information on HS/TS Substances According to Chinese Standards ......................................................................... 32
Information on HS/TS Substances According to Chinese Standards (in Chinese) ...................................................... 33
Index...................................................................................................................................................................... 34
4 Conduit®AP MTCAP-L4E1 User Guide for Europe
PRODUCT OVERVIEW

Chapter 1 – Product Overview

Overview

Conduit AP (MTCAP) connects thousands of IoT assets to the cloud using the LoRaWAN®protocol. It expands LoRa network coverage to difficult to reach areas and is capable of packet forwarding user data between LoRa end points and a centrally located network server on the cloud, in a data center, or a public network.
Note: Check for an updated version of this document at https://www.multitech.com/brands/multiconnect-
conduit-ap/.

Product Build Options

Product Description
MTCAP-L4E1-868-001L Conduit AP with LTE and LoRa 868 MHz using mLinux
MTCAP-868-001L Conduit AP with LoRa 868 MHz using mLinux
MTCAP-L4E1-868-001A Conduit AP with LTE and LoRa 868 MHz using AEP
MTCAP-868-001A Conduit AP with LoRa 868 MHz using AEP
Note: The complete product code may end in .Rx, where R is revision and x is the revision number. For
example, MTCAP-L4E1-868-001L-R1.

Package Contents

Your device ships with the following:
1 – MTCAP
1 – 5 Volt, 2.5 Amp power supply
1 – RJ45 Ethernet cable
1 – Quick Start
Important: Contact MultiTech Systems if a replacement power supply is needed. Using a different power
supply may damage the device and voids the warranty.

Documentation Overview

The following documents are available at http://www.multitech.com/brands/multiconnect-conduit-ap. Select your model to find the documents specific for that device.
Document Description
Conduit AP MTCAP User Guide for Europe This document. Hardware, regulatory, and getting started
information.
Conduit AP MTCAP for mLinux Quick Start Steps for getting started with mLinux models. Ships with
the device and is available online.
Conduit®AP MTCAP-L4E1 User Guide for Europe 5
PRODUCT OVERVIEW
Document Description
Conduit AP MTCAP for AEP Quick Start Steps for getting started with AEP models. Ships with
device and is available online.
Telit LE910 AT Commands Reference Guide For L4E1 devices, lists AT Commands and parameters used
to communicate with your device. 80502ST10950A

Related Documentation

This manual provides the basics for getting started with mLinux or AEP. For addition information, visit our developer site at http://multitech.net and select Software > mLinux.
6 Conduit®AP MTCAP-L4E1 User Guide for Europe
SPECIFICATIONS AND HARDWARE INFORMATION

Chapter 2 – Specifications and Hardware Information

Dimensions

Conduit®AP MTCAP-L4E1 User Guide for Europe 7
SPECIFICATIONS AND HARDWARE INFORMATION

MTCAP Specifications

Category Description
General
Standards LoRaWAN 1.0.2 specifications
LTE FDD Cat 4, 3GPP release compliant (-L4E1 models only)
HSPA+ with GPRS fallback (-L4E1 models only)
RAM 256MB
Flash 256MB
Radio Frequency
ISM Band 868 MHz ISM band for Europe
4G/LTE 4G: B1, B3, B7, B8, B20, B28A (-L4E1 models only)
3G 3G: B1, B3, B8 (-L4E1 models only)
2G 2G: B3, B8 (-L4E1 models only)
Physical Description
Weight 1.36 kg
Dimensions Refer to Mechanical Drawings for Dimensions.
Chassis Type PC-ABS
Environment
Operating Temperature10° C to +70° C
Storage Temperature -40° C to +85° C
Humidity 20%-90% RH, non-condensing
Power Requirements
Operating Voltage 5Vdc, 1.4A
Certifications and Compliance
EMC and Radio Compliance
Safety Compliance IEC 60950-1 2nd ED AM1 + AM2
1
UL listed at 40° C, limited by AC power supply. Product has been tested to +70° C excluding power supply.
CE Mark, RED (EU)

LoRa Transmission Output Power

868 Models

Max output 25 dBm
8 Conduit®AP MTCAP-L4E1 User Guide for Europe
SPECIFICATIONS AND HARDWARE INFORMATION
Power Frequency On Power-up (dBm) 18 Hours After
Power-up (dBm)
27 869.525 MHz 24.18 25 125 kHz
27 869.525 MHz 24.18 24.83 250 kHz
Bandwidth

Connectors and LEDs

Note: Some features are available only on select models. The above image shows the model with all features.
For models that don't have a cellular radio, the chassis will not have a SIM slot.
Item Description
Connectors
Power 5 Volt power jack.
Ethernet RJ45 Ethernet jack.
Reset Reset button. Reboots device or restores factory defaults. Refer to Resetting the Device for
details.
WPS Reserved for future use.
SIM Cellular models only. SIM slot. Refer to Installing SIM Card for details.
LEDs
STATUS Blinks when operating system is fully loaded.
LORA Lights when LoRa software is active.
CELL Cellular models only. Lights when there is power to the radio. Blinks when the SIM is registered
with the carrier.
WIFI Reserved for future use.
Ethernet Link Left LED on the Ethernet connector. Blinks when data is sent or received on the Ethernet link.
Steady light when there is a valid Ethernet connection.
Ethernet Speed Right LED on the Ethernet connector. Lit when the Ethernet is linked at 100 Mbps. If not lit, the
Ethernet is linked at 10 Mbps.
Conduit®AP MTCAP-L4E1 User Guide for Europe 9
SPECIFICATIONS AND HARDWARE INFORMATION

Resetting the Device

You need:
A pin, paperclip, or similar thin object that can fit into the reset hole
To reset the device:
1. Find the hole labeled RESET. The reset button is recessed into the case.
2. Use the pin to press and release the RESET button as follows:
Reset options:
To reboot, press RESET for less than 3 seconds. To reboot and restore user-defined defaults (if previously set), press RESET for 3 to 29
seconds. To reboot, restore factory settings, and erase user-defined defaults, press RESET for 30
seconds or longer.
The device restarts in commissioning mode. The system automatically removes all user accounts.
Enter a new username and password to create your new administrative account. (Refer to User Accounts in the appropriate software guide for details on username and password requirements.)
Note: The device reboots when restoring settings.

Power Measurements

MTCAP-L4E1-868-001L

Note:
Multi-Tech Systems, Inc. recommends that you incorporate a 10% buffer into the power source when determining product load.
Maximum Power: The continuous current during maximum data rate with the radio transmitter at maximum power.
Tx Pulse: The average peak current during a GSM850 transmission burst period or HSDPA/LTE connection. The transmission burst duration for GSM850 can vary, depending on what transmission scheme is being deployed (GPRS Class 8, Class 10, GSM, etc.).
Inrush Charge: The total inrush charge at power on.
Radio Protocol Sleep Mode
Current (If Applicable)
Cellular Call Box Connectio n, No Data
Average Measured Current at Maximum Power
TX Pulse (AVG) Amplitude Current for GSM850 or Peak Current for HSDPA/LTE
Total Inrush Charge Measured in Millicoulomb
Total Inrush Charge Duration During Power Up
5.0 Volts
EGSM 900 MHz NA 222 mA 760 mA 2.06 Amps 1.40 mC 1.63 mS
WCDMA NA 225 mA 1.18 Amps 1.29 Amps 1.40 mC 1.63 mS
10 Conduit®AP MTCAP-L4E1 User Guide for Europe
SPECIFICATIONS AND HARDWARE INFORMATION
Radio Protocol Sleep Mode
Current (If Applicable)
Cellular Call Box Connectio n, No Data
Average Measured Current at Maximum Power
TX Pulse (AVG) Amplitude Current for GSM850 or Peak Current for HSDPA/LTE
Total Inrush Charge Measured in Millicoulomb
Total Inrush Charge Duration During Power Up
LTE NA 225 mA 1.19 Amps 1.30 Amps 1.40 mC 1.63 mS
Conduit®AP MTCAP-L4E1 User Guide for Europe 11
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