Multitech CommPlete CC9600 User Manual

CC9600 Chassis

User Guide

CC9600 Chassis User Guide

P/N 82064902, Revision C

Copyright © 1997 by Multi-Tech Systems, Inc.

All rights reserved. This publication may not be reproduced, in whole or in part, without prior expressed
written permission from Multi-Tech Systems, Inc.

Multi-Tech Systems, Inc. makes no representation or warranties with respect to the contents hereof and
specifically disclaims any implied warranties of merchantability or fitness for any particular purpose.
Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this publication and to make changes
from time to time in the content hereof without obligation of Multi-Tech Systems, Inc., to notify any
person or organization of such revisions or changes.

Revision Date Description

A

B

C 11/17/97 Manual revised to include new FCC information and removal of service information

3/31/97

5/27/97

Manual released.

Manual updated.

Multi-Tech, CommPlete, RASExpress, MultiExpress, MultiExpress Fax MultiModem, MultiModemZDX,
MultiModemManager, and the Multi-Tech logo are trademarks of Multi-Tech Systems, Inc. Other
trademarks and trade names mentioned in this publication belong to their respective owners.

Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, Minnesota 55112
[phone] or [phone]
U.S. Fax [phone]
Technical Support [phone]
BBS [phone] or [phone]
Fax Back [phone]
Internet Address: http://www.multitech.com

Federal Communications Commission Statement

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant
to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful
interference when the equipment is operated in a commercial environment. This equipment generates,
uses, and can radiate radio frequency energy, and if not installed and used in accordance with the
instruction manual, may cause harmful interference to radio communications. Operation of this
equipment in a residential area is likely to cause harmful interference, in which case the user will be
required to correct the interference at his own expense.

Warning: Changes or modifications to this unit not expressly approved by the party responsible for
compliance could void the user’s authority to operate the equipment.

Exhibit J (Consumer Instructions)

This equipment complies part 68 of the Federal Communications Commission Rules. On the outside
surface of this equipment is a label that contains, among other information, the FCC registration number.
This information must be provided to the telephone company.

As indicated below, the suitable jack (Universal Service Order Code connecting arrangement) for this
equipment is shown. If applicable, the facility interface codes (FIC) and service order codes (SOC) are
shown.

A FCC-compliant telephone cord and modular plug is provided with this equipment. This equipment is
designed to be connected to the telephone network or premises wiring using a compatible modular jack
which is Part 68 compliant. See installation instructions for details.

If this equipment causes harm to the telephone network, the telephone company will notify you in advance
that temporary discontinuance of service may be required. But if advance notice is not practical, the
telephone company will notify the customer as soon as possible. Also, you will be advised of your right to
file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations, or procedures that
could affect the operation of the equipment. If this happens, the telephone company will provide advance
notice in order for you to make necessary modifications in order to maintain uninterrupted service.

If trouble is experienced with this equipment (the model of which is indicated below) please contact
MultiTech Systems, Inc. at the address shown below for details of how to have repairs made. If the
equipment is causing harm to the network, the telephone company may request you to remove the
equipment from the network until the problem is resolved.

CommPlete Communications Server iii

No repairs are to be made by you. Repairs are to be made only by MultiTech Systems or its licensees.
Unauthorized repairs void registration and warranty.

Manufacturer: MultiTech Systems, Inc.

Trade Name: CommPlete

Model Number: CC9600

FCC Registration Number: AU7USA-31090-DE-E

Facility Interface Code: 04DU9-ISN, 04DU9-BN

Service Order Code: 6.0N

Modular Jack (USOC): RJ48C

Service Center in USA: MultiTech Systems, Inc.

FCC Fax Warning

The Telephone Consumer Protection Act of 1991 makes it unlawful for any person to use a computer or
other electronic device to send any message via a telephone fax machine unless such message clearly
contains in a margin at the top or bottom of each page or the first page of the transmission, the date and
time it is sent and an identification of the business or other entity, or other individual sending the message
and the telephone number of the sending machine or such business, other entity, or individual.

2205 Woodale Drive

Mounds View, MN 55112

[phone] Fax [phone]

See your fax software manual for setup details.

iv CommPlete Communications Server

v

Canadian Limitations Notice

Notice: The ringer equivalence number (REN) assigned to each terminal device provides an indication of
the maximum number of terminals allowed to be connected to a telephone interface. The termination of a
interface may consist of any combination of devices subject only to the requirement that the sum of the
ringer equivalence numbers of all the devices does not exceed 5.

Notice: The Industry Canada label identifies certificated equipment. This certification means that the
equipment meets certain telecommunications network protective, operational and safety requirements.
The Industry Canada does not guarantee the equipment will operate to the user’s satisfaction.

Before installing this equipment, users should ensure that it is permissible to be connected to the facilities
of the local telecommunications company. The equipment must also be installed using an acceptable
method of connection. The customer should be aware that compliance with the above conditions may not
prevent degradation of service in some situations.

Repairs to certified equipment should be made by an authorized Canadian maintenance facility designated
by the supplier. Any repairs or alterations made by the user to this equipment, or equipment
malfunctions, may give the telecommunications company cause to request the user to disconnect the
equipment.

Users should ensure for their own protection that the electrical ground connections of the power utility,
telephone lines and internal metallic water pipe system, if present, are connected together. This precaution
may be particularly important in rural areas.

Caution: Users should not attempt to make such connections themselves, but should contact the
appropriate electric inspection authority, or electrician, as appropriate.

This digital apparatus does not exceed the Class B limits for radio noise emissions from digital apparatus
set out in the Radio Interference Regulation of the Canadian Department of Communications.

Le présent appareil numérique n’émet pas de bruits radioélectriques dépassant les limites applicables aux
appareils numériques de la classe B prescrites dans le Règlement sur le brouillage radioélectrique édicté
par le ministère des Communications du Canada.

Ringer Equivalence Number

Notice: The ringer equivalence number (REN) asigned to each terminal device provides an indication of
the maximum number of terminals allowed to be connected to a telephone interface. The termination on
an interface may consist of any combination of devices subject only to the requirement that the sum of the
ringer equivalence numbers of all the devices does not exceed 5.

Cooling Requirements

The ambient operating temperature of the CC9600 chassis is 0° C to 40° C.

Important Safety Requirements

• No manual adjustments to the equipment are necessary for connection to mains power within rated

voltage and frequency.

CommPlete Communications Server

• The power supply cords are intended to serve as the disconnect devices. The outlet sockets must be

installed near the equipment and be easily accessible.

• To reduce the risk of shock, all openings should be covered during normal operation of the equipment.

• Both power cords must be removed to remove all power from the chassis. The power supplies are

connected in parallel, so that both power supplies supply power to all power busses in the chassis. To
remove all power from the left power supply, disconnect the left power cord; to remove all power from
the right power supply, disconnect the right power cord.

Consignes de Sécurité

• Aucun réglage manuel de l’équipement n’est nécessaire pour des connexions à l’alimentation

principale sous une tension et une fréquence nominales.

• Les cordons d’alimentation ont été conçus pour servir de dispositif de déconnexion. Les prises

d’alimentation doyent être installées près de l’équipement et doyent être faciles d’accès.

• Afin de réduire les risques de choc, toutes les ouvertures doivent être couvertes pendant le

fonctionnement normal de l’équipement.

Advertencias de Seguridad

• No son necesarios ajustes manuales del equipo para la conexión a la corriente de la red dentro del

voltaje y frecuencia establecidas.

• El conector de alimentación de energía sirve como dispositivo de desconexión. La toma de corriente se

debe instalar cerca del equipo y tener un acceso sencillo.

• Para reducir el riesgo de sacudida eléctrica, todas las aberturas deben estar cubiertas durante el manejo

normal del equipo.

Sicherheitshinweise

• Bei Anschluß am Versorgungsnetz innerhalb der Nennleistung und -frequenz ist es nicht erforderlich,

dieses Gerät manuell nachzustellen.

• Die Netzschnur dient als Trennvorrichtung. Die Steckdose muß in der Nähe des Geräts installiert

werden, um leicht zugänglich zu sein.

• Um Elektroschockgefahr zu vermindern, müssen beim normalen Betrieb des Geräts alle Öffnungen

abgedeckt sein.

vi CommPlete Communications Server

v

Vigtige Sikkerhedskrav

• Det er ikke nødvendigt at foretage manuelle justeringer af udstyret, for at tilslutte udstyret til

elektrisitetsuettet indenfor de navute spændingsfrekvensgreuser.

• Strømforsyningsledningen er beregnet til at fungere som afbryder. Stikkontakten skal installeres nær

ved udstyret og skal være let tilgængelig.

• Nedsæt risikoen for stød, ved at tildække alle udstyrets åbninger under normal drift.

Power Requirements

AC 100–240 V, 50/60 Hz, 8 A

Alimentation Requise

AC 100–240V, 50/60 Hz, 8 A

Requisitos de potencia

AC 100–240V, 50/60 Hz, 8 A

Stromaufnahme

AC 100–240V, 50/60 Hz, 8 A

Strømforsyningskrav

AC 100–240V, 50/60 Hz, 8 A

CommPlete Communications Server

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viii CommPlete Communications Server

Table of Contents

1 Introduction

Introduction ...................................................................................................................................................... 2

Key Features ...................................................................................................................................................... 2

Manual Organization......................................................................................................................................... 2

Technical Specifications .................................................................................................................................... 3

2 Installation

Introduction ...................................................................................................................................................... 6

Pre-Installation Notes ....................................................................................................................................... 6

Installation......................................................................................................................................................... 7

Safety Warnings................................................................................................................................................. 7

Connections ....................................................................................................................................................... 8

Appendix

Appendix A Installing 3rd Party Software .....................................................................................................10

Installing Citrix
Installing Microsoft
Installing SCO
Installing USL/Novell
Installing BSD

 WinFrame Software on the CommPlete ...................................................................10

 Windows NT Software on the CommPlete ........................................................12

 UNIX Software on the CommPlete .................................................................................13

 UNIXWare Software on the CommPlete .........................................................14

 UNIX Software on the CommPlete..............................................................................15

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x CommPlete Communications Server

1 Introduction

CommPlete Communications Server 11

CC9600 Chassis User Guide

Introduction

The CC9600 chassis is the housing for the CommPlete Communications Server. It can contain one chassis
controller module, two power supply modules (one is required, and two are recommended), four
independent RASCard servers, and 96 modems (12 modem cards, with eight modems per card) or four
PRI cards. The standard CC9600 chassis comes with two PS9600 300-watt, hot-swappable, redundant
power supplies and an MR9600 system controller with an integrated Ethernet concentrator.

Key Features

• Four independent segments for any combination of T1-Starter or PRI-Starter segment kits.

• Data bus eliminates serial cables.

• Ethernet bus reduces network cables to one.

• T1 bus works with T1 card to eliminate the need for a channel bank.

• Control bus delivers management, reporting, and control information to the controller.

• Side-venting cooling fans and a heat sensor with built-in reporting guard against overheating.

Manual Organization

Chapter 1 Introduction

This chapter describes the CC9600, gives its technical specifications, and provides a guide to the
organization of the manual.

Chapter 2 Installation

This chapter contains installation precautions and shows the location of all connectors on the rear of the
CC9600.

2 CommPlete Communications Server

Technical Specifications

Model Number CC9600

Number of Slots 16

Number of Fans 6

External Connectors Two AC power receptacles

Environmental Temperature range: 0°–40°

Humidity range: 0–95% (noncondensing)

Dimensions 31.1 × 48.3 × 36.8 cm (12.25 × 19 × 14.5 in.) H × W × D

Weight 11 kg (25 lb.)

Limited Warranty Two years

C (32°–104° F)

1 Introduction

CommPlete Communications Server 33

CC9600 Chassis User Guide

4 CommPlete Communications Server

2 Installation

CommPlete Communications Server 5

CC9600 Chassis User Guide

Introduction

This chapter contains only general information about installing the CC9600 chassis. The equipment should
be installed only by a qualified service person.

The CC9600 is designed to be installed in a standard 19-inch-wide rack cabinet. Figure 1 shows a fully
loaded chassis with one controller card, two power supplies, and a full complement of RASCards and
modem cards.

Power Supply

Controller

Power Supply

RASCard
server (4×)

Modem cards
(12×)

I
0

I
0

I
0

I
0

Figure 1. A fully-loaded CC9600 chassis.

The chassis can work with
one or two PS9600 power
supplies. The second power
supply is redundant. If any
of the outputs on either
supply is low or fails, the
other supply takes over with

I

0

no switchover period,
producing all the power
required to run the system.
(Both power supplies must
be turned on; when both
supplies are operating, they
share the load.)

The controller module

I
0

contains a processor and
memory for intelligent
operation of the rack, plus
an integrated Ethernet
concentrator.

Pre-Installation Notes

• Unpack hardware carefully.

• Perform a visual inspection of the hardware. If you are concerned about the condition of the chassis,

call Technical Support.

• All installation must be done by a qualified service person.

• Consult the manuals for your other components (PS9600, MR9600, MTRAS96, and MTxxxxHD8)

before they are installed into the CC9600.

• To reduce emissions, be sure to use blanking plates to cover empty slots in the CC9600 chassis.

• Only connect like circuits. In other words, connect SELV (Secondary Extra Low Voltage) circuits to

SELV circuits and TN (Telecommunications Network) circuits to TN circuits.

6 CommPlete Communications Server

Installation

Installation

WARNING: Interconnection directly, or by way of other apparatus, of ports marked “SAFETY WARNING
see instructions for use” with ports marked or not so marked may produce hazardous conditions on the
network. Advice should be obtained from a competent engineer before such a connection is made.

• If the chassis is installed in a closed or multi-rack assembly, the operating temperature of the rack

environment may be greater than the ambient temperature. Be sure to install the chassis in an
environment that is compatible with the maximum rated ambient temperature. See technical
specifications.

• Install equipment in the rack so that forced air cooled in the equipment does not compromise safe

operation.

• When mounting the equipment in the rack make sure mechanical loading is even to avoid a hazardous

condition, such as loading heavy equipment in the rack unevenly.

• When connecting the equipment to the supply circuit, be sure to check equipment nameplate ratings to

avoid overloading ciruits which may cause damage to over-current protection devices and supply
wiring.

• Be sure to maintain reliable earthing for rack-mounted equipment. Pay particular attention to supply

connections other than direct connections to the branch circuit, such as the power strips.

Safety Warnings

• Never install telephone wiring during a lightning storm.

• Never install telephone jacks in wet locations unless the jacks are specifically designed for wet

locations.

• Never touch uninsulated telephone wires or terminals unless the telephone line has been disconnected

at the network interface.

• Use caution when installing or modifying telephone lines.

• Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote

risk of electrical shock from lightning.

• Do not use the telephone to report a gas leak in the vicinity of the leak.

CommPlete Communications Server 77

CC9600 Chassis User Guide

(

)

A

(

)

(

)

Connections

The rear of the CommPlete Communications Server provides connections to power, communications
lines, and configuration hardware, as shown in Figure 2. Only the power connectors are part of the CC9600
chassis. The other connectors are mounted on removable cards or modules, and are documented in their
respective user guides.

10BaseT Ethernet connector to
external concentrator (SELV)

0 V test point (SELV)

10Base-T Ethernet connector to server NIC (SELV)

DB-9P RS-232C connector for configuring
controller

SELV

5 V test point (SELV)

C power (2×)

5 V adjust (2×)
RJ-48 T1 connector
(TNV) (4×)

T1 monitor connectors

×

RJ-11 T1 alarm connector

SELV) (4×

DB-9P COM1 connector
(SELV) (4×)

DB-15S video connector

SELV) (4×

Keyboard connector
(SELV) (4×)

Figure 2. CommPlete Communications Server connectors.

WARNING: Both power cords must be removed to remove all power from the chassis. The power supplies
are connected in parallel, so that both power supplies supply power to all power busses in the chassis. To
remove all power from the left power supply, disconnect the left power cord; to remove all power from the
right power supply, disconnect the right power cord.

8 CommPlete Communications Server

Appendix

CommPlete Communications Server 9

CC9600 Chassis User Guide

Appendix A Installing 3rd Party Software

This appendix describes how to install the following software packages on the CommPlete Communication
Server:

• Citrix WinFrame

•

Microsoft Windows NT

• SCO UNIX

•

Novell UNIXWare

•

BSD UNIX

These procedures can be performed only by using the optional DA96002 load card.

SCO UNIX, UNIXWare, and BSD UNIX procedures to be added later.

Installing Citrix WinFrame Software on the CommPlete

This procedure tells how to install the Citrix WinFrame software package on the CommPlete
Communication Server. This procedure can be performed only by using the optional DA96002 load card.

1. Start the Citrix install procedures (refer to the applicable Citrix WinFrame documentation).

2. When the CommPlete system is back running, copy the I386 directory from the Citrix CD to the root

directory of the CommPlete’s hard drive.

3. Copy the ISI608 driver disk to the root directory of the CommPlete’s hard drive.

4. Install any software that you need which requires the CD-ROM drive or the floppy drive.

5. Remove the IDE CD-ROM from the system. At the main menu, select “Winframe setup”. Under

“Options”, select “Add/Remove SCSI devices”. Highlight “IDE CD-ROM drive” and click on
“Remove”.

6. At the Control panel, select “Devices”. Highlight the atdisk device. Select the Startup button and

click on “BOOT”. This will put a circle in the boot section.

7. Exit the menus and shutdown the CommPlete system.

8. Remove the RASCard, MT3334HD8 modems, and remove the DA9600 card and cables.

9. Re-install the RASCard and MT3334HD8 modem cards.

10. Restart the CommPlete system.

11. Install the ISI608 drives. Under the Main menu, select “Control Panel” and then select

“Networking”.

12. Select “Add new adapter”.

13. At the bottom of the list select “Disk from manufacturer”.

14. Enter the path for the ISI608 drivers (e.g., “c:\isi608\winnt\”). The system will start installing the

drivers. The message box “How many cards?” is displayed.

15. Select “Three” cards. A prompt will ask for the I/O address and IRQ of the first card.

10 CommPlete Communications Server

A Installing Third-Party Software

16. Enter 210 for the I/O address and 10 for the IRQ for the first card;

Enter I/O address 220 and IRQ 11 for the second card;
Enter I/O address 230 and IRQ 12 for the third card.

17. Leave the port numbers at the default settings, unless you have a good reason to change them.

18. Start setting up your WinStations (refer to the Citrix WinFrame documentation).

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CC9600 Chassis User Guide

Installing Microsoft Windows NT Software on the CommPlete

This procedure tells how to install the Microsoft Windows NT software package on the CommPlete
Communication Server. This procedure can be performed only by using the optional DA96002 load card.

1. Start the Windows NT install process using the procedures in the Windows NT documentation.

2. When the CommPlete system is back running, copy the I386 directory from the NT CD to the root

directory of the CommPlete’s hard drive.

3. Copy the ISI608 driver disk to the root directory of the CommPlete’s hard drive.

4. Install any software that you need which requires the CD-ROM drive or the floppy drive.

5. Remove the IDE CD-ROM from the system. At the main menu, select “NT setup”. Under “Options”,

select “Add/Remove SCSI devices”. Highlight “IDE CD-ROM drive” and click on “Remove”.

6. At the Control panel, select “Devices”. Highlight the atdisk device. Select the Startup button and

click on “BOOT”. This will put a circle in the boot section.

7. Exit the menus and shutdown the CommPlete system.

8. Remove the RASCard, MT3334HD8 modems, and remove the DA9600 card and cables.

9. Re-install the RASCard and MT3334HD8 modem cards.

10. Restart the CommPlete system.

11. Install the ISI608 drives. Under the Main menu, select “Control Panel” and then select

“Networking”.

12. Select “Add new adapter”.

13. Select “Disk from manufacturer” from the bottom of the list.

14. Enter the path for the ISI608 drivers (e.g., “c:\isi608\winnt\”). The system will start installing the

drivers. The message box “How many cards?” is displayed.

15. Select “Three” cards. A prompt will ask for the I/O address and IRQ of the first card.

16. Enter 210 for the I/O address and 10 for the IRQ for the first card;

Enter I/O address 220 and IRQ 11 for the second card;
Enter I/O address 230 and IRQ 12 for the third card.

17. Leave the port numbers at the default settings, unless you have a good reason to change them.

12 CommPlete Communications Server

A Installing Third-Party Software

Installing SCO UNIX Software on the CommPlete

This procedure steps you through the process of installing SCO UNIX software from The Santa Cruz
Operation Inc.on the CommPlete system. This procedure can be performed only by using the optional
DA96002 load card.

Procedure to be added at a later date.

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CC9600 Chassis User Guide

Installing USL/Novell UNIXWare Software on the CommPlete

This procedure steps you through the process of installing UNIXWare software from USL/Novell on the
CommPlete system. This procedure can be performed only by using the optional DA96002 load card.

Procedure to be added at a later date.

14 CommPlete Communications Server

A Installing Third-Party Software

Installing BSD UNIX Software on the CommPlete

This procedure steps you through the process of installing BSD UNIX software from the University of
California, Berkely on the CommPlete system. This procedure can be performed only by using the
optional DA96002 load card.

Procedure to be added at a later date.

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16 CommPlete Communications Server