Multitech CommPlete CC2400, CommPlete CC9600 System Installation And Quick Start Manual
System Installation and
Quick Start Guide
System Installation and Quick Start Guide
P/N 82088101, Revision B
Copyright © 2000 by Multi-Tech Systems, Inc.
All rights reserved. This publication may not be reproduced, in whole or in part, without prior
expressed written permission from Multi-Tech Systems, Inc.
Multi-Tech Systems, Inc. makes no representation or warranties with respect to the contents
hereof and specifically disclaims any implied warranties of merchantability or fitness for any
particular purpose. Furthermore, Multi-Tech Systems, Inc. reserves the right to revise this
publication and to make changes from time to time in the content hereof without obligation of
Multi-Tech Systems, Inc., to notify any person or organization of such revisions or changes.
Revision Date Description
A 10/15/98 Manual released.
B 10/25/00 Manual revised for software version 2.53, including E1 support
Multi-Tech, CommPlete, and the Multi-Tech logo are trademarks of Multi-Tech Systems, Inc.
Other trademarks and trade names mentioned in this publication belong to their respective
owners.
Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, Minnesota 55112
(763) 785-3500 or (800) 328-9717
U.S. Fax (763) 785-9874
Technical Support (800) 972-2439
Internet Address: http://www.multitech.com
Federal Communications Commission Statement
This equipment has been tested and found to comply with the limits for a
Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are
designed to reasonable protection against harmful interference when the
equipment is operated in a commercial environment. This equipment
generates, uses, and can radiate radio frequency energy, and if not installed
and used in accordance with the instruction manual, may cause harmful
interference to radio communications. Operation of this equipment in a
residential area is likely to cause harmful interference, in which case the user
will be required to correct the interference at his own expense.
Warning: Changes or modifications to this unit not expressly approved by
the party responsible for compliance could void the user’s authority to
operate the equipment.
FCC Fax Warning
The Telephone Consumer Protection Act of 1991 makes it unlawful for any
person to use a computer or other electronic device to send any message via
a telephone fax machine unless such message clearly contains in a margin at
the top or bottom of each page or the first page of the transmission, the date
and time it is sent and an identification of the business or other entity, or
other individual sending the message and the telephone number of the
sending machine or such business, other entity, or individual.
See your fax software manual for setup details.
Exhibit J (Consumer Instructions)
This equipment complies part 68 of the Federal Communications
Commission Rules. On the outside surface of this equipment is a label that
contains, among other information, the FCC registration number. This
information must be provided to the telephone company.
As indicated below, the suitable jack (Universal Service Order Code
connecting arrangement) for this equipment is shown. If applicable, the
facility interface codes (FIC) and service order codes (SOC) are shown.
A FCC-compliant telephone cord and modular plug is provided with this
equipment. This equipment is designed to be connected to the telephone
network or premises wiring using a compatible modular jack which is Part
68 compliant. See installation instructions for details.
If this equipment causes harm to the telephone network, the telephone
company will notify you in advance that temporary discontinuance of
service may be required. But if advance notice is not practical, the telephone
company will notify the customer as soon as possible. Also, you will be
advised of your right to file a complaint with the FCC if you believe it is
necessary.
iii
The telephone company may make changes in its facilities, equipment,
operations, or procedures that could affect the operation of the equipment. If
this happens, the telephone company will provide advance notice in order
for you to make necessary modifications in order to maintain uninterrupted
service.
If trouble is experienced with this equipment (the model of which is
indicated below) please contact Multi-Tech Systems, Inc. at the address
shown below for details of how to have repairs made. If the equipment is
causing harm to the network, the telephone company may request you to
remove the equipment from the network until the problem is resolved.
No repairs are to be made by you. Repairs are to be made only by Multi-Tech
Systems or its licensees. Unauthorized repairs void registration and
warranty.
Manufacturer: Multi-Tech Systems, Inc.
Trade Name: CommPlete
Model Number: CC2400, CC9600
FCC Registration Number: AU7USA-31090-DE-E
Facility Interface Code: 04DU9-ISN, 04DU9-BN
Service Order Code: 6.0N
Modular Jack (USOC): RJ48C
Service Center in USA: Multi-Tech Systems, Inc.
2205 Woodale Drive
Mounds View, MN 55112
(763) 785- 3500 Fax (763) 785-9874
EMC, Safety, and Terminal Directive Compliance
The CE mark is affixed to this Multi-Tech product to confirm compliance
with the following European Community Directives:
Council Directive 89/336/EEC of 3 May 1989 on the approximation of the
laws of Member States relating to electromagnetic compatibility; and
Council Directive 73/23/EEC of 19 February 1973 on the harmonization of
the laws of Member States relating to electrical equipment designed for use
within certain voltage limits; and
Council Directive 91/263/EEC of 29 April 1991 on the approximation of the
laws of the Member States concerning telecommunications terminal
equipment, including the mutual recognition of their conformity;
each amended by Council Directive 93/68/EEC of 22 July 1993 on the
harmonization of CE marking requirements.
iv
Canadian Limitations Notice
Notice: The ringer equivalence number (REN) assigned to each terminal
device provides an indication of the maximum number of terminals allowed
to be connected to a telephone interface. The termination of a interface may
consist of any combination of devices subject only to the requirement that the
sum of the ringer equivalence numbers of all the devices does not exceed 5.
Notice: The Industry Canada label identifies certificated equipment. This
certification means that the equipment meets certain telecommunications
network protective, operational and safety requirements. The Industry
Canada does not guarantee the equipment will operate to the user’s
satisfaction.
Before installing this equipment, users should ensure that it is permissible to
be connected to the facilities of the local telecommunications company. The
equipment must also be installed using an acceptable method of connection.
The customer should be aware that compliance with the above conditions
may not prevent degradation of service in some situations.
Repairs to certified equipment should be made by an authorized Canadian
maintenance facility designated by the supplier. Any repairs or alterations
made by the user to this equipment, or equipment malfunctions, may give
the telecommunications company cause to request the user to disconnect the
equipment.
Users should ensure for their own protection that the electrical ground
connections of the power utility, telephone lines and internal metallic water
pipe system, if present, are connected together. This precaution may be
particularly important in rural areas.
Caution: Users should not attempt to make such connections themselves, but
should contact the appropriate electric inspection authority, or electrician, as
appropriate.
This digital apparatus does not exceed the Class B limits for radio noise
emissions from digital apparatus set out in the Radio Interference Regulation
of the Canadian Department of Communications.
Le présent appareil numérique n’émet pas de bruits radioélectriques
dépassant les limites applicables aux appareils numériques de la classe B
prescrites dans le Règlement sur le brouillage radioélectrique édicté par le
ministère des Communications du Canada.
v
vi
Table of Contents
1 System Installation
Introduction..........................................................................................................................10
Pre-Installation Notes........................................................................................................10
Safety Warnings..................................................................................................................11
CC9600 Installation Procedures.....................................................................................11
T1/Dual T1 Installation Procedure..........................................................................12
E1 Installation Procedures...........................................................................................14
PRI (23B+D) Installation Procedure.........................................................................14
EPRI (30B+D) Installation Procedure......................................................................18
Safety Warnings..................................................................................................................20
CC2400 Installation Procedure .......................................................................................20
T1/Dual T1 Installation Procedure..........................................................................21
E1 Installation Procedure.............................................................................................23
PRI (23B+D) Installation Procedure.........................................................................23
EPRI (30B+D) Installation Procedure......................................................................27
2 Configuration Quick Start
Introduction..........................................................................................................................30
T1/Dual Configuration Procedure...............................................................................31
Getting Version Information ......................................................................................49
E1 Configuration Procedure...........................................................................................50
Getting Version Information ......................................................................................66
PRI (23B+D) Configuration Procedure ........................................................................67
Getting Version Information ......................................................................................85
EPRI (30B+D) Configuration Procedure.....................................................................86
Getting Version Information ....................................................................................102
Verifying Software/Firmware Version Information............................................103
3 Warranty and Technical Support
Limited Warranty.............................................................................................................106
Technical Support.............................................................................................................106
Appendixes
Appendix A – Additional Site Information Sheets................................................108
vii
viii
1 System Installation
System Installation and Quick Start Guide
Introduction
This chapter describes briefly how to unpack and install the hardware
components of the CommPlete Communications Server. Full instructions for
the installation of each component can be found in its respective user guide.
The following installation procedures have been organized based on product
type and configuration. After reading the Pre-Installation Notes, you should
refer to the initial installation page for your product (page 11 for CC9600
users, and page 20 for cc2400 users) and then proceed with the procedure
that matches your setup.
Pre-Installation Notes
Warning: Interconnection directly, or by way of other apparatus, of ports
marked “SAFETY WARNING see instructions for use” with ports marked or
not so marked may produce hazardous conditions on the network. Advice
should be obtained from a competent engineer before such a connection is
made.
• All installation must be done by a qualified service person.
• To reduce emissions, be sure to use blanking plates to cover empty slots
in the CC9600 or CC2400 chassis.
• This product is intended to be hard-wired to the network. The final
connection to the network is the responsibility of the public
telecommunications network operator or a person authorized by that
operator.
• Any other apparatus, including cable and wiring, connected between the
MT5634HD8 modem and the point of connection to any speech band
circuit shall comply with the following:
1. The overall characteristics of this apparatus shall be such as to
introduce no material effect upon the electrical conditions presented
to one another by the modem and he speech band circuit.
2. The apparatus shall comprise only
a. apparatus approved for the purpose of connection between the
modem and a speech band circuit; and
b. cable and wiring complying with a code of practice for the
installation of equipment covered by this part of BS 6328 or such
other requirements as may be applicable.
Note: Such apparatus may have been approved subject to limitations in its
use.
10
Safety Warnings
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jacks are
specifically designed for wet locations.
• Never touch uninsulated telephone wires or terminals unless the
telephone line has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
• Avoid using a telephone (other than a cordless type) during an electrical
storm. There may be a remote risk of electrical shock from lightning.
• Do not use the telephone to report a gas leak in the vicinity of the leak.
• Ports that are connected to other apparatus are defined as SELV. To
ensure conformity to EN 41003, ensure that these ports are only
connected to the same type on the other apparatus.
CC9600 Installation Procedures
1 System Installation
The components of the CommPlete Communication Server are packed in
several cartons. Unpack and assemble them in the order indicated, checking
for shipping damage as you do so. The following instructions are for the
CC9600 CommPlete. Instructions for the CC2400 CommPlete follow. The
procedures are divided into segment types and, as such, you should refer to
the installation procedure appropriate to your setup.
• To install a T1 configuration, refer to page 12.
• To install an E1 configuration, refer to page 14.
• To install a PRI (23B+D) configuration, refer to page 16.
• To install a EPRI (30B+D) configuration, refer to page 18.
Note: If this is a first-time installation or you need more detailed instructions,
refer to the user guides for the individual components.
11
System Installation and Quick Start Guide
T1/Dual T1 Installation Procedure
Figure 1. CommPlete CC9600 with Four T1/Dual T1 Segments
1. Unpack the CC9600 chassis and place it on a bench or install it in a
standard 19-inch rack. In addition to the chassis, the carton contains two
power cord sets and the documentation set.
2. Plug the power cords into the back of the chassis, but do not connect
them to power yet.
3. Unpack the MR9600 controller assembly, observing standard static
electricity precautions. Insert it carefully into the plastic guides in the
chassis and slide it in until you feel it mate with the bus connectors
inside the chassis. Tighten the retaining screws. Retain the enclosed
serial cable for use in configuring the controller.
4. Unpack the PS9600 power supplies. Carefully insert them into the
chassis and slide them in until you feel them mate with the bus
connectors inside the chassis. Tighten the retaining screws.
5. Unpack each RAS96 RASCard, observing standard static electricity
precautions. Engage the edges of the card in the metal card guides of slot
1, 5, 9, or 13, and slide it in until you feel it mate with the bus connectors
inside the chassis. Tighten the retaining screws.
6. Insert the back panel for each RASCard into the rear of the chassis and
tighten the retaining screw.
7. Unpack each modem card, observing standard static electricity
precautions. Engage the edges of the card in the metal card guides of a
device slot and slide it in until you feel it mate with the bus connectors
inside the chassis. Tighten the retaining screws.
8. Plug the two power cord sets into AC outlets.
12
1 System Installation
9. Plug one end of an Ethernet cable into the LAN Ethernet 10Base-T
connector on the back of the chassis. Plug the other end into the Ethernet
wall jack.
10. Turn on the PS9600 power supplies. The power supply indicators should
light and the controller indicators should flash during the power-on selftest.
11. Connect one end of the provided T1 cable(s) to the T1 jack(s) on the
RASCard, and the other end to a T1 wall jack.
Note: Do not connect the T1 line(s) until you are ready to proceed with
the configuration procedures
12. Turn on each RASCard. The indicator in the power switch and front
panel should light.
Installation of the CommPlete Communications Server hardware is complete. Your
next step is to configure the controller, RASCard, and T1 interface(s) so they can
communicate with the outside world. Please turn to Chapter 2.
13
System Installation and Quick Start Guide
E1 Installation Procedure
Figure 2. CommPlete CC9600 with up to 4 E1 segments
1. Unpack the CC9600 chassis and place it on a bench or install it in a
standard 19-inch rack. In addition to the chassis, the carton contains two
power cord sets and the documentation set.
2. Plug the power cords into the back of the chassis, but do not connect
them to power yet.
3. Unpack the MR9600 controller assembly, observing standard static
electricity precautions. Insert it carefully into the plastic guides in the
chassis and slide it in until you feel it mate with the bus connectors
inside the chassis. Tighten the retaining screws. Retain the enclosed
serial cable for use in configuring the controller.
4. Unpack the PS9600 power supplies. Carefully insert them into the
chassis and slide them in until you feel them mate with the bus
connectors inside the chassis. Tighten the retaining screws.
5. Unpack each RAS96 RASCard, observing standard static electricity
precautions. Engage the edges of the card in the metal card guides of slot
1, 5, 9, or 13, and slide it in until you feel it mate with the bus connectors
inside the chassis. Tighten the retaining screws.
6. Insert the back panel for each RASCard into the rear of the chassis and
tighten the retaining screw.
7. Unpack each modem card, observing standard static electricity
precautions. Engage the edges of the card in the metal card guides of a
device slot and slide it in until you feel it mate with the bus connectors
inside the chassis. Tighten the retaining screws.
8. Plug the two power cord sets into AC outlets.
9. Plug one end of an Ethernet cable into the LAN Ethernet 10Base-T
connector on the back of the chassis. Plug the other end into the Ethernet
wall jack.
14
1 System Installation
10. Turn on the PS9600 power supplies. The power supply indicators should
light and the controller indicators should flash during the power-on selftest.
11. Connect one end of the provided E1 cable(s) to the E1 jack(s) on the
RASCard, and the other end to an E1 wall jack.
Note: Do not connect the E1 line(s) until you are ready to proceed with
the configuration procedures
12. Turn on each RASCard. The indicator in the power switch and front
panel should light.
Installation of the CommPlete Communications Server hardware is complete. Your
next step is to configure the controller, RASCard, and E1 interface(s) so they can
communicate with the outside world. Please turn to Chapter 2.
15
System Installation and Quick Start Guide
PRI (23B+D) Installation Procedure
Figure 3. CommPlete CC9600 with Four PRI (23B+D) Segments
1. Unpack the CC9600 chassis and place it on a bench or install it in a
standard 19-inch rack. In addition to the chassis, the carton contains two
power cord sets and the documentation set.
2. Plug the power cords into the back of the chassis, but do not connect
them to power yet.
3. Unpack the MR9600 controller assembly, observing standard static
electricity precautions. Insert it carefully into the plastic guides in the
chassis and slide it in until you feel it mate with the bus connectors
inside the chassis. Tighten the retaining screws. Retain the enclosed
serial cable for use in configuring the controller.
4. Unpack the PS9600 power supplies. Carefully insert them into the
chassis and slide them in until you feel them mate with the bus
connectors inside the chassis. Tighten the retaining screws.
5. Unpack each RAS96 RASCard, observing standard static electricity
precautions. Engage the edges of the card in the metal card guides of slot
1, 5, 9, or 13, and slide it in until you feel it mate with the bus connectors
inside the chassis. Tighten the retaining screws.
6. Insert the back panel for each RASCard into the rear of the chassis and
tighten the retaining screw.
7. Unpack each PRI Card (MTPRI-HD23B), observing standard static
electricity precautions. Engage the edges of the card in the metal card
guides of slot 2, 6, 10, or 14, and slide it in until you feel it mate with the
bus connectors inside the chassis. Tighten the retaining screws.
16
1 System Installation
8. Unpack each modem card, observing standard static electricity
precautions. Engage the edges of the MT5634HD16 card(s) in the metal
card guides of a slot 3,7,11, or 15 and slide it in until you feel it mate with
the bus connectors inside the chassis. Engage the edges of the
MT5634HD8 card(s) in the metal card guides of a slot 4,8,12, or 16 and
slide it in until you feel it mate with the bus connectors inside the
chassis. Tighten the retaining screws.
9. Plug the two power cord sets into AC outlets.
10. Plug one end of an Ethernet cable into the LAN Ethernet 10Base-T
connector on the back of the chassis. Plug the other end into the Ethernet
wall jack.
11. Turn on the PS9600 power supplies. The power supply indicators should
light and the controller indicators should flash during the power-on selftest.
12. Connect one end of the provided RJ48 cable to the PRI interface jack on
the MTPRI-HD23B card, and the other end to a PRI wall jack.
Note: Do not connect the PRI line(s) until you are ready to proceed with
the configuration procedures.
13. Turn on each RASCard. The indicator in the power switch and front
panel should light.
Installation of the CommPlete Communications Server hardware is complete. Your
next step is to configure the controller, RASCard, and PRI interface so they can
communicate with the outside world. Please turn to Chapter 2.
17
System Installation and Quick Start Guide
EPRI (30B+D) Installation Procedure
Figure 4. CommPlete CC9600 with Four EPRI (30B+D) Segments
1. Unpack the CC9600 chassis and place it on a bench or install it in a
standard 19-inch rack. In addition to the chassis, the carton contains two
power cord sets and the documentation set.
2. Plug the power cords into the back of the chassis, but do not connect
them to power yet.
3. Unpack the MR9600 controller assembly, observing standard static
electricity precautions. Insert it carefully into the plastic guides in the
chassis and slide it in until you feel it mate with the bus connectors
inside the chassis. Tighten the retaining screws. Retain the enclosed
serial cable for use in configuring the controller.
4. Unpack the PS9600 power supplies. Carefully insert them into the
chassis and slide them in until you feel them mate with the bus
connectors inside the chassis. Tighten the retaining screws.
5. Unpack each RAS96 RASCard, observing standard static electricity
precautions. Engage the edges of the card in the metal card guides of slot
1, 5, 9, or 13, and slide it in until you feel it mate with the bus connectors
inside the chassis. Tighten the retaining screws.
6. Insert the back panel for each RASCard into the rear of the chassis and
tighten the retaining screw.
7. Unpack each EPRI Card (MTPRI-HD30B), observing standard static
electricity precautions. Engage the edges of the card in the metal card
guides of slot 2, 6, 10, or 14, and slide it in until you feel it mate with the
bus connectors inside the chassis. Tighten the retaining screws
8. Unpack each modem card, observing standard static electricity
precautions. Engage the edges of the card in the metal card guides of a
device slot and slide it in until you feel it mate with the bus connectors
inside the chassis. Tighten the retaining screws.
18
1 System Installation
9. Plug the two power cord sets into AC outlets.
10. Plug one end of an Ethernet cable into the LAN Ethernet 10Base-T
connector on the back of the chassis. Plug the other end into the Ethernet
wall jack.
11. Turn on the PS9600 power supplies. The power supply indicators should
light and the controller indicators should flash during the power-on selftest.
12. Connect one end of the provided RJ48 cable to the PRI interface jack on
the MTPRI-HD30B card, and the other end to a PRI line wall jack.
Note: Do not connect the PRI line(s) until you are ready to proceed with
the configuration procedures
13. Turn on each RASCard. The indicator in the power switch and front
panel should light.
Installation of the CommPlete Communications Server hardware is complete. Your
next step is to configure the controller, RASCard, and EPRI interface so they can
communicate with the outside world. Please turn to Chapter 2.
19
System Installation and Quick Start Guide
Safety Warnings
• Never install telephone wiring during a lightning storm.
• Never install telephone jacks in wet locations unless the jacks are
specifically designed for wet locations.
• Never touch uninsulated telephone wires or terminals unless the
telephone line has been disconnected at the network interface.
• Use caution when installing or modifying telephone lines.
• Avoid using a telephone (other than a cordless type) during an electrical
storm. There may be a remote risk of electrical shock from lightning.
• Do not use the telephone to report a gas leak in the vicinity of the leak.
• Ports that are connected to other apparatus are defined as SELV. To
ensure conformity to EN 41003, ensure that these ports are only
connected to the same type on the other apparatus.
CC2400 Installation Procedure
The components of the CommPlete Communication Server are packed in
several cartons. Unpack and assemble them in the order provided, checking
for shipping damage as you do so. The following instructions are for the
CC2400 CommPlete. Instructions for the CC9600 CommPlete precede these
instructions. The procedures are divided into segment types; therefore, you
should refer to the installation procedure appropriate to your setup.
• To install a T1 configuration, refer to page 21.
• To install an E1 configuration, refer to page 23.
• To install a PRI (23B+D) configuration, refer to page 25.
• To install an EPRI (30B+D) configuration, refer to page 27.
Note: If this is a first-time installation or you need more detailed instructions,
refer to the user guides for the individual components.
20
T1/Dual T1 Installation Procedure
Figure 5. CommPlete CC2400 with One T1/Dual T1 Segment
1. Unpack the CC2400 chassis and place it on a bench or install it in a
standard 19-inch rack. In addition to the chassis, the carton contains a
power cord set and the documentation set.
2. Plug the power cord into the back of the chassis, but do not connect to
power yet.
3. Unpack the MR9600 controller assembly, observing standard static
electricity precautions. Insert it carefully into the plastic guides in the
chassis and slide it in until you feel it mate with the bus connectors
inside the chassis. Tighten the retaining screws. Retain the enclosed
serial cable for use in configuring the controller.
4. Unpack the RAS96 RASCard, observing standard static electricity
precautions. Engage the edges of the card in the metal card guides of slot
1 and slide it in until you feel it mate with the bus connectors inside the
chassis. Tighten the retaining screws.
5. Insert the back panel for the RASCard into the rear of the chassis and
tighten the retaining screw.
6. Unpack each modem card, observing standard static electricity
precautions. Engage the edges of the card in the metal card guides of a
device slot and slide it in until you feel it mate with the bus connectors
inside the chassis. Tighten the retaining screws.
7. Plug the power cord set into AC outlets.
8. Plug one end of an Ethernet cable into the LAN Ethernet 10Base-T
connector on the back of the chassis. Plug the other end into the Ethernet
wall jack.
9. Apply power to the CC2400. The power supply indicators should light
and the controller indicators should flash during the power-on self-test.
1 System Installation
21
System Installation and Quick Start Guide
10. Connect one end of the provided T1 cable(s) to the T1 jack(s) on the
RASCard, and the other end to a T1 wall jack.
Note: Do not connect the T1 line(s) until you are ready to perform the
configuration procedures.
11. Turn on the RASCard. The indicator in the power switch and front panel
should light.
Installation of the CommPlete Communications Server hardware is complete. Your
next step is to configure the controller, RASCard, and T1 interface(s) so they can
communicate with the outside world. Please turn to Chapter 2.
22
E1 Installation Procedure
Figure 6. CommPlete CC2400 with One E1 segment
1. Unpack the CC2400 chassis and place it on a bench or install it in a
standard 19-inch rack. In addition to the chassis, the carton contains a
power cord set and the documentation set.
2. Plug the power cord into the back of the chassis, but do not connect to
power yet.
3. Unpack the MR9600 controller assembly, observing standard static
electricity precautions. Insert it carefully into the plastic guides in the
chassis and slide it in until you feel it mate with the bus connectors
inside the chassis. Tighten the retaining screws. Retain the enclosed
serial cable for use in configuring the controller.
4. Unpack the RAS96 RASCard, observing standard static electricity
precautions. Engage the edges of the card in the metal card guides of slot
1 and slide it in until you feel it mate with the bus connectors inside the
chassis. Tighten the retaining screws.
5. Insert the back panel for the RASCard into the rear of the chassis and
tighten the retaining screw.
6. Unpack each modem card, observing standard static electricity
precautions. Engage the edges of the card in the metal card guides of a
device slot and slide it in until you feel it mate with the bus connectors
inside the chassis. Tighten the retaining screws.
7. Plug the power cord set into AC outlets.
8. Plug one end of an Ethernet cable into the LAN Ethernet 10Base-T
connector on the back of the chassis. Plug the other end into the Ethernet
wall jack.
9. Apply power to the CC2400. The power supply indicators should light
and the controller indicators should flash during the power-on self-test.
1 System Installation
23
System Installation and Quick Start Guide
10. Connect one end of the provided E1 cable(s) to the E1 jack(s) on the
RASCard, and the other end to an E1 wall jack.
Note: Do not connect the E1 line(s) until you are ready to perform the
configuration procedures.
11. Turn on the RASCard. The indicator in the power switch and front panel
should light.
Installation of the CommPlete Communications Server hardware is complete. Your
next step is to configure the controller, RASCard, and E1 interface(s) so they can
communicate with the outside world. Please turn to Chapter 2.
24
PRI (23B+D) Installation Procedure
Figure 7. CommPlete CC2400 with One PRI (23B+D) Segment
1. Unpack the CC2400 chassis and place it on a bench or install it in a
standard 19-inch rack. In addition to the chassis, the carton contains a
power cord set and the documentation set.
2. Plug the power cord into the back of the chassis, but do not connect to
power yet.
3. Unpack the MR9600 controller assembly, observing standard static
electricity precautions. Insert it carefully into the plastic guides in the
chassis and slide it in until you feel it mate with the bus connectors
inside the chassis. Tighten the retaining screws. Retain the enclosed
serial cable for use in configuring the controller.
4. Unpack the RAS96 RASCard, observing standard static electricity
precautions. Engage the edges of the card in the metal card guides of slot
1 and slide it in until you feel it mate with the bus connectors inside the
chassis. Tighten the retaining screws.
5. Insert the back panel for the RASCard into the rear of the chassis and
tighten the retaining screw.
6. Unpack the PRI Card (MTPRI-HD23B), observing standard static
electricity precautions. Engage the edges of the card in the metal card
guides of slot 2 and slide it in until you feel it mate with the bus
connectors inside the chassis. Tighten the retaining screws.
7. Unpack each modem card, observing standard static electricity
precautions. Engage the edges of the MT5634HD16 card in the metal
card guides of slot 3 and slide it in until you feel it mate with the bus
connectors inside the chassis. Engage the edges of the MT5634HD8 card
in the metal card guides of slot 4 and slide it in until you feel it mate with
the bus connectors inside the chassis. Tighten the retaining screws.
8. Plug the power cord set into AC outlets.
9. Plug one end of an Ethernet cable into the LAN Ethernet 10Base-T
connector on the back of the chassis. Plug the other end into the Ethernet
wall jack.
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25
System Installation and Quick Start Guide
10. Apply power to the CC2400. The power supply indicators should light
and the controller indicators should flash during the power-on self-test.
11. Connect one end of the provided RJ48 cable to the PRI interface jack on
the MTPRI-HD23B card, and the other end to a PRI line wall jack.
Note: Do not connect the PRI line until you are ready to perform the
configuration procedures.
12. Turn on the RASCard. The indicator in the power switch and front panel
should light.
Installation of the CommPlete Communications Server hardware is complete. Your
next step is to configure the controller, RASCard, and PRI interface so they can
communicate with the outside world. Please turn to Chapter 2.
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EPRI (30B+D) Installation Procedure
Figure 8. CommPlete CC2400 with One EPRI (30B+D) Segment
1. Unpack the CC2400 chassis and place it on a bench or install it in a
standard 19-inch rack. In addition to the chassis, the carton contains a
power cord set and the documentation set.
2. Plug the power cord into the back of the chassis, but do not connect to
power yet.
3. Unpack the MR9600 controller assembly, observing standard static
electricity precautions. Insert it carefully into the plastic guides in the
chassis and slide it in until you feel it mate with the bus connectors
inside the chassis. Tighten the retaining screws. Retain the enclosed
serial cable for use in configuring the controller.
4. Unpack the RAS96 RASCard, observing standard static electricity
precautions. Engage the edges of the card in the metal card guides of slot
1 and slide it in until you feel it mate with the bus connectors inside the
chassis. Tighten the retaining screws.
5. Insert the back panel for the RASCard into the rear of the chassis and
tighten the retaining screw.
6. Unpack the PRI Card (MTPRI-HD23B), observing standard static
electricity precautions. Engage the edges of the card in the metal card
guides of slot 2 and slide it in until you feel it mate with the bus
connectors inside the chassis. Tighten the retaining screws
7. Unpack each modem card, observing standard static electricity
precautions. Engage the edges of the card in the metal card guides of a
device slot and slide it in until you feel it mate with the bus connectors
inside the chassis. Tighten the retaining screws.
8. Plug the power cord set into AC outlets.
9. Plug one end of an Ethernet cable into the LAN Ethernet 10Base-T
connector on the back of the chassis. Plug the other end into the Ethernet
wall jack.
10. Apply power to the CC2400. The power supply indicators should light
and the controller indicators should flash during the power-on self-test.
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27
System Installation and Quick Start Guide
11. Connect one end of the provided RJ48 cable to the PRI interface jack on
the MTPRI-HD23B card, and the other end to a PRI line wall jack.
Note: Do not connect the PRI line until you are ready to perform the
configuration procedures.
12. Turn on the RASCard. The indicator in the power switch and front panel
should light.
Installation of the CommPlete Communications Server hardware is complete. Your
next step is to configure the controller, RASCard, and EPRI interface so they can
communicate with the outside world. Please turn to Chapter 2.
28
2 Configuration Quick Start
System Installation and Quick Start Guide
Introduction
This section describes how to get your new CommPlete Communications
Server up and running as quickly as possible. Your first step was to install
the CommPlete and connect it to power, to your LAN, and to your WAN
lines. Now, to enable them to communicate with the outside world, you
must configure the MR9600 controller, the RAS96 RASCards, and the T1/E1
daughter card or PRI/EPRI card. The following configuration procedures
require a terminal or a PC with terminal emulation connected to the
configuration port of the MR9600 controller. The procedures have been
organized based on configuration type. Proceed to the procedure
appropriate to your setup.
• For T1 configuration, refer to page 31.
• For E1 configuration, refer to page 50.
• For PRI (23B+D) configuration, refer to page 67.
• For EPRI (30B+D) configuration, refer to page 87.
When you have completed the configuration of your CommPlete, complete
the Verifying Software Firmware Version Information section of this chapter.
This procedure will verify that you have the most current resources available
for you CommPlete. If you need further instructions, refer to the individual
User Guide for each component, or refer to the on-line help provided with
your software. At the end of the verification procedure, you will be
instructed to go to the following link on the Multi-Tech web site:
http://www.multitech.com/support/
Use the Product Support list box to select Commplete.
The Commplete web page provides you with a list of the latest firmware and
software revisions. In addition this site offers links to the Multi-Tech FTP
site, should you need to upgrade. Compare the list found on this web page to
the list you have assembled on your Site Planning sheet. For instructions on
upgrading a specific element, refer to the instructions provided in the
individual User Guides.
Note: If you experience any problems or questions, contact Technical
Support, Monday - Friday, 8:30AM to 5:00PM (Central Time), by calling (800)
972-2439.
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