Original Instructions — This manual is updated as new information and models are released. Visit our website for the
latest manual. www.manitowocbeverage.com/us
Part Number 020003996 3/15
Safety Notices
Read These Before Proceeding
As you work on Manitowoc equipment, be sure to pay close
attention to the safety notices in this manual. Disregarding
the notices may lead to serious injury and/or damage to the
equipment.
Throughout this manual, you will see the following types of
safety notices:
Warning
n
Text in a Warning box alerts you to a potential personal
injury situation. Be sure to read the Warning statement
before proceeding, and work carefully.
Caution
,
Text in a Caution box alerts you to a situation in which
you could damage the equipment. Be sure to read
the Caution statement before proceeding, and work
carefully.
Procedural Notices
As you work on Manitowoc equipment, be sure to read the
procedural notices in this manual. These notices supply
helpful information which may assist you as you work.
Throughout this manual, you will see the following types
of procedural notices:
Warning
n
PERSONAL INJURY POTENTIAL
Do not operate equipment that has been misused,
abused, neglected, damaged, or altered/modified from
that of original manufactured specifications.
Warning
n
The installer is responsible to provide a suitable plug
meeting all requirements, or a means for disconnection
must be incorporated in the wiring according to the
wiring rules.
Warning
n
This appliance is intended to be used indoors in kitchens
or back rooms of food/restaurant establishments.
Warning
n
This appliance is not intended for use by persons
(including children) with reduced physical, sensory
or mental capabilities, or lack of experience and
knowledge, unless they have been given supervision
concerning use of the appliance by a person responsible
for their safety. Do not allow children to play with this
appliance.
Important
Text in an Important box provides you with information
that may help you perform a procedure more efficiently.
Disregarding this information will not cause damage or
injury, but it may slow you down as you work.
NOTE: Text set off as a Note provides you with simple, but
useful, extra information about the procedure you are
performing.
Caution
,
Proper installation, care and maintenance are essential
for maximum performance and trouble-free operation
of your Manitowoc equipment. Read and understand
this manual. It contains valuable care and maintenance
information. If you encounter problems not covered
by this manual, do not proceed, contact Manitowoc
Foodservice Group.
Important
Routine adjustments and maintenance procedures
outlined in this manual are not covered by the warranty.
Section 1
General Information
Section 2
Installation
Table of Contents
Read This Manual ............................................................................................................... 5
Unit Inspection ................................................................................................................... 5
Serial Number Location ..................................................................................................... 5
Warranty Information ........................................................................................................ 5
Model Numbers .................................................................................................................. 5
How to Read a Model Number ..........................................................................................................5
Flavor Magic™ Drink Enhancement System ..................................................................................6
Brix & Ratio Cups.....................................................................................................................................6
Beverage System Cleaner ....................................................................................................................6
Cup Dispensers .......................................................................................................................................6
Legs .............................................................................................................................................................6
Baffle for Manitowoc® Ice Machines ................................................................................................6
Manual Fill Lid .........................................................................................................................................6
General .................................................................................................................................................... 12
Voltage .................................................................................................................................................... 12
Step by Step Installation..................................................................................................21
General .................................................................................................................................................... 21
Unit Installation .................................................................................................................................... 21
ADA Key Pads ....................................................................................................................................... 23
Starting Your Beverage System & Dispenser ............................................................................. 24
General System Overview ...............................................................................................25
Auto Bag Selectors .............................................................................................................................. 28
Figal System ..........................................................................................................................................28
General .................................................................................................................................................... 33
Quickdraw Ice Portion Control Program ........................................................................46
4 Part Number 020003996 3/15
Section 1
General Information
Read This Manual
Manitowoc Beverage Equipment (MBE) developed this
manual as a reference guide for the owner/operator and
installer of this equipment. Please read this manual before
installation or operation of the machine. A qualified service
technician must perform installation and start-up of this
equipment, consult Section 5 within this manual for service
assistance.
If you cannot correct the service problem, call your MBE
Service Agent or Distributor. Always have your model and
serial number available when you call.
Your Service Agent _______________________________
Service Agent Telephone Number ____________________
Your Local MBE Distributor _________________________
Distributor Telephone Number ______________________
Model Number __________________________________
Serial Number ___________________________________
Installation Date _________________________________
Unit Inspection
Thoroughly inspect the unit upon delivery. Immediately
report any damage that occurred during transportation
to the delivery carrier. Request a written inspection report
from a claims inspector to document any necessary claim.
This number is required when requesting information from
your local distributor. The serial number is listed on the
SERIAL NUMBER DECAL affixed to the dispenser.
Label
Serial Number Location
Part Number 020003996 3/15 5
General Information Section 1
Accessories
VARIETY VALVES
Variety Valves are a great way of extending your beverage
offerings with non-carbonated drinks without extending
the dispenser footprint! The McCann’s Variety Valve is
available in Autofill, Self-Serve, Sanitary Lever and Portion
Control.
FLAVOR MAGIC™ DRINK ENHANCEMENT SYSTEM
The Flavor Magic™ Drink Enhancement System allows you
to offer your fountain beverage customers more flavor
choices without using any additional counter space for
custom drink combinations that drives return business!
BRIX & RATIO CUPS
Ensure that your customers get the best-tasting beverage!
Over time, valves can fall out of their intended calibration.
McCann’s Brix and Ratio Cups help you to keep the syrupto-water ratio correct, assuring a consistent, refreshing
drink each time.
QUALITY ASSURANCE KIT
The tools required to test fountain drink quality are
included in a single, compact, durable, and economic
package.
BEVERAGE SYSTEM CLEANER
BevClean™ - No Rinse, Bag-In-Box Beverage System Cleaner.
Scheduled cleaning is essential for a properly functioning
beverage dispensing system. Get the peace of mind that
comes with this easy-to-use cleaner that delivers a fresh,
deposit-free system!
CUP DISPENSERS
Servend cup dispensers help keep your hot or cold drink
serving area organized by giving a uniform appearance to
the storage of cups and drink accessory items.
BAFFLE FOR MANITOWOC® ICE MACHINES
When installing a Manitowoc Ice Machine on a dispenser, a
baffle kit is required for proper installation. The baffle kit is
designed to prevent ice from lying against the front of the
ice machine, and melting down the front of the dispenser.
There are two different baffle kits available for “S” series ice
machines — one kit is for the 30" wide machine, and the
other kit is for the 22" wide machine. There is also a kit for
“Q” series ice machines.
Kits are available through your local distributor. List prices
may be subject to change without notification. Please
call your local parts distributor for current pricing before
ordering.
NOTE: For full information about ice machine installation,
including plumbing lines connections and electrical
requirements, see the ice machine installation manual.
MANUAL FILL LID
If you are top mounting your dispenser with an ice machine,
you will require a lid for the manual fill area at the top, front
of the dispenser.
If you ordered a dispenser and an ice machine at the same
time, the manual fill lid was included with the unit. The
manual fill lid can be ordered from your local distributor.
ICE FLOW RESTRICTOR
An optional ice flow restrictor decreases the amount of ice
allowed to enter the ice chute by blocking a small area at
the entrance of the dispenser chute. This in turn restricts the
flow of ice that is dispensed into your cup.
Please refer to the instructions included in kit #5013822 for
more information on how to install.
COLD CARBONATION RETRO-FIT KIT
Servend’s new Cold Carbonation Retro-Fit Kit delivers cold
water to the carbonator which results in higher carbonation
levels, better-tasting drinks, and year-round, consistent
water temperature to your fountain beverage center.
LEGS
Legs are optional equipment with most MBE dispensers.
Standard legs are 4" (10.2 cm) tall stainless steel legs. If an
ice machine is installed on top of the dispenser, legs must
not be installed. We do not recommend using legs when an
ice machine is mounted on the dispenser. The combined
weight of the dispenser, ice and ice machine is more evenly
distributed when the base area of the dispenser is in
contact with the countertop.
6 Part Number 020003996 3/15
Ice Flow Restrictor
G
Section 2
Installation
General
These instructions are provided to assist the qualified
installer. Contact your Manitowoc Beverage Equipment
Service Agent or call Manitowoc Beverage Equipment for
information regarding start-up services.
The unit should be installed and serviced by a suitably
trained person.
Dimensions
A
C
D
Important
Failure to follow these installation guidelines may affect
warranty coverage.
H
B
Model/Ice
Capacity
S/SV-150
S/SV-175
S/SV-200
S/SV/NGF-250
S/SV/NGF-
250QD
ABCDEFGHI
34.81"
(88.4 cm)
34.81"
(88.4 cm)
34.81"
(88.4 cm)
39.81"
(101.1 cm)
39.88"
(101.3 cm)
23.00"
(58.4 cm)
25.00"
(63.5 cm)
30.00"
(76.2 cm)
30.00"
(76.2 cm)
30.00"
(76.2 cm)
9.94"
(17.6 cm)
9.94"
(17.6 cm)
9.94"
(17.6 cm)
9.94"
(17.6 cm)
9.94"
(17.6 cm)
(11.3 cm)
(11.3 cm)
(11.3 cm)
(11.3 cm)
(11.3 cm)
Max Noise dB(A)
Noise emission from all models does not exceed 70 dB(A).
4.44"
4.44"
4.44"
4.44"
4.44"
E
F
22.63"
(57.5 cm)
22.63"
(57.5 cm)
22.63"
(57.5 cm)
22.63"
(57.5 cm)
22.63"
(57.5 cm)
28.00"
(71.1 cm)
28.00"
(71.1 cm)
28.00"
(71.1 cm)
28.00"
(71.1 cm)
28.00"
(71.1 cm)
31.13"
(79.1 cm)
31.13"
(79.1 cm)
31.13"
(79.1 cm)
31.13"
(79.1 cm)
31.13"
(79.1 cm)
I
20.00"
(50.8 cm)
20.00"
(50.8 cm)
20.00"
(50.8 cm)
20.00"
(50.8 cm)
20.00"
(50.8 cm)
20.44"
(51.9 cm)
22.44"
(57.0 cm)
27.44"
(69.7 cm)
27.44"
(69.7 cm)
27.44"
(69.7 cm)
Part Number 020003996 3/15 7
Installation Section 2
Footprints
A
C
NOTE: Footprint for S/SV-175 shown.
S & SV
150
175
200
250*
250QD*
(48.3 cm)
(53.3 cm)
(66.0 cm)
(66.0 cm)
(66.0 cm)
Minimum Area
for Cutout
Maximum Area
for Cutout
B
D
MaximumMinimum
ABCD
19.00"
21.00"
26.00"
26.00"
26.00"
17.81"
(45.2 cm)
17.81"
(45.2 cm)
17.81"
(45.2 cm)
17.81"
(45.2 cm)
17.81"
(45.2 cm)
8.00"
(20.3 cm)
8.00"
(20.3 cm)
8.00"
(20.3 cm)
8.00"
(20.3 cm)
8.00"
(20.3 cm)
8.00"
(20.3 cm)
8.00"
(20.3 cm)
8.00"
(20.3 cm)
8.00"
(20.3 cm)
8.00"
(20.3 cm)
*Includes NGF
8 Part Number 020003996 3/15
Section 2 Installation
Warning
n
Cutting the countertop may decrease its strength.
Counter must be braced to support the dispenser
countertop weight plus ice storage capacity and weight
of ice machine, if applicable.
Location
The location selected for the beverage dispenser must meet
the following criteria. If any of these criteria are not met,
select another location.
• Dispenser is only to be installed in locations where it can
be overseen by trained personnel.
• The air temperature must be at least 50°F (10°C), but
must not exceed 95°F (35°C).
• The location must not be near heat-generating
equipment or in direct sunlight and must be protected
from weather.
• The countertop must be level. Verify that the countertop
can support the weight of the dispenser, or the
dispenser/ice machine combination plus the weight of
the stored ice.
• Water lines, drains and power outlet must be within 6'
(1.8 m) of location.
Warning
n
Carbon Dioxide (CO2) displaces oxygen. Exposure to a
high concentration of CO2 gas causes tremors, which
are followed rapidly by loss of consciousness and
suffocation. If a CO2 gas leak is suspected, particularly
in a small area, immediately ventilate the area before
repairing the leak. CO2 lines and pumps must not be
installed in an enclosed space. An enclosed space can
be a cooler or small room or closet. This may include
convenience stores with glass door self serve coolers. If
you suspect CO2 may build up in an area, venting of the
B-I-B pumps and/or CO2 monitors must be utilized.
Warning
n
Carbon Dioxide (CO2)
ALWAYS
• Connect the CO2 or Gas Cylinder to a reducing valve.
• Secure cylinder upright during use.
• Keep cylinder away from heat.
• Ventilate area after CO2 leakage.
NEVER
• Try to connect cylinder directly to product container.
• Interconnect soft drinks, CO2 or gas cylinder
equipment with other equipment.
• Drop or throw cylinders.
• Try to unscrew fittings from containers.
This information should be displayed in a position
adjacent to the CO2 supply cylinders at all times.
Ways Equipment Should Not be Used
This equipment should be used only in accordance with the
instructions. This equipment is designed to be installed on a
counter, dispense ice, and/or carbonate, chill mains potable
water, and chill soft drink syrup. It should not be used for
any other purpose.
• Do not use the product coils to chill other products than
those stated above.
• Do not operate the equipment in a wet environment.
Any spillage must be wiped dry immediately.
• The unit should not be installed in small enclosed
spaces such as cupboards or pantries, where fresh air
flow is restricted and service may not be able to access.
• Keep the unit free from excessive heat and cold.
• Misuse or use of the equipment for any other purpose
than those identified above will invalidate any warranty
and may constitute a danger to yourself and others.
Part Number 020003996 3/15 9
Installation Section 2
Location Requirements for Top Mounted Ice
Machine Installations
Location — Avoid placing the dispenser and/or ice
machine near heat sources such as radiators, ovens,
refrigeration equipment and direct sunlight.
Clearances — Refer to the ice machine installation manual
for clearances.
Front of ice machine to be flush with front of dispenser
— Some ice machines may overhang at the back of the
dispenser.
Drains — A separate drain line is required for the ice
machine, in addition to a drain line for the ice/beverage
dispenser.
Dispensers may require an adapter kit to install some topmounted ice machines. Contact your local distributor for
the correct adapter kit.
For full information about ice machine installation,
including clearances, plumbing lines, connections, and
electrical requirements, see the ice machine installation
manual.
Pre-installation Checklist
When installing any system, first make sure the major
components are available. Generally the major components
necessary for an installation are:
Pre-mix System:
CO2 regulator set
Product connectors for Figal tank
Gas connectors for Figal tank
Beverage dispenser
Beverage tubing
CO2 tank
Figal beverage tanks
Stepless (Oetiker) clamps
Chain for CO2 tank
B-I-B System also:
B-I-B connectors
B-I-B regulator set
B-I-B rack
B-I-B syrup boxes
Post Mix System:
CO2 regulator set
Beverage dispenser
Beverage tubing
CO2 tank
Carbonator
Stepless (Oetiker) clamps
Chain for CO2 tank
Bulk Syrup System also:
Syrup connectors for Bulk tank
Gas connectors for Bulk tank
Bulk syrup tanks
10 Part Number 020003996 3/15
Section 2 Installation
Assembly
INSTALLING BAFFLE FOR ICE MACHINE
INSTALLATIONS
S Series Baffle
1. Remove both front panels.
2. Examine the ice machine to see if the machine has four
screws on the lower front plastic panels.
3. If there are screws, remove them from the countersunk
holes on the front surface of the machine, and save the
screws.
4. Install the deflector, using the four screws removed in
step three.
5. Four screws and two backing plates are in the kit.
6. If there are no screws on the ice machine (step 2),
pierce the thin plastic countersunk holes, install the
backing plates and install the deflector using the
screws from the kit.
7. Replace the front panels.
Q Series Baffle
1. Position baffle on top of water well with tab on the
front and the other tab inside the water well.
2. Mount the baffle on the left side of the ice machine
using the hole and screw provided.
0.69"
(1.7 cm)
Ref.
6.32"
(16.0 cm)
7.22"
(18.3 cm)
Ref.
Ref.
Baffle
Q Series Ice Machine
Backing Plate
to Be Inserted
Into Side
Pocket of
Bulkhead
Screws
New Ice
Baffle
Screws
S Series Ice Machine
Backing Plate to
Be Inserted Into
Side Pocket of
Bulkhead
Part Number 020003996 3/15 11
Installation Section 2
Electrical
GENERAL
Warning
n
All wiring must conform to local, state and national
codes. Changes to the mains cable and plug can only be
made by a qualified electrician.
MINIMUM CIRCUIT AMPACITY
The minimum circuit ampacity is used to help select the
wire size of the electrical supply. (Minimum circuit ampacity
is not the beverage/ice machine’s running amp load.)
The wire size (or gauge) is also dependent upon location,
materials used, length of run, etc., so it must be determined
by a qualified electrician.
ELECTRICAL REQUIREMENTS
Refer to Ice Machine Model/Serial Plate for voltage/
amperage specifications.
VOLTAGE
The standard voltage for S/SV/SVI/NGF Series dispensers is
120VAC-60Hz. A power cord is provided with 120VAC-60Hz
models only. S/SV/SVI/NGF Series dispensers use a 1/7 hp
gearmotor.
This appliance must be grounded. In the event of
malfunction or breakdown, grounding provides a path
of least resistance for electric current to reduce the
risk of electric shock. This appliance is equipped with a
cord having an equipment-grounding conductor and
a grounding plug. The plug must be plugged into an
appropriate outlet that is properly installed and grounded
in accordance with all local codes and ordinances.
Warning
n
Improper connection of the equipment-grounding
conductor can result in a risk of electric shock. The
conductor with insulation having an outer surface that
is green with or without yellow stripes is the equipment
grounding conductor. If repair or replacement of
the cord or plug is necessary, do not connect the
equipment-grounding conductor to a live terminal.
Check with a qualified electrician or serviceman if the
grounding instructions are not completely understood,
or if in doubt as to whether the appliance is properly
grounded. Do not modify the plug provided with the
appliance — if it will not fit the outlet, have a proper
outlet installed by a qualified electrician.
MINIMUM CIRCUIT AMPERAGE CHART
Important
Due to continuous improvements, this information
is for reference only. Please refer to the dispenser
serial number tag to verify electrical data. Serial tag
information overrides information listed on this page.
DispenserVoltage/Cycle
S-150, S-200,
S-250, SV-150,
SV-175, SV-200,
SV-250, SV-150i,
SV-175i, SV-200i,
SV-250i, SV-250QD,
NGF-250,
NGF-250QD
115/60
220/50, 220/60,
240/50, 240/60
220-240/50
GROUNDING INSTRUCTIONS
Warning
n
The beverage/ice machine must be grounded in
accordance with national and local electrical codes.
Minimum Circuit
Amps
2.8
1.5
5
(with carb deck)
12 Part Number 020003996 3/15
Section 2 Installation
Warning
n
When using electric appliances, basic precautions must
always be followed, including the following:
a. Read all the instructions before using the
appliance.
b. To reduce the risk of injury, close supervision
is necessary when an appliance is used near
children.
c. Do not contact moving parts.
d. Only use attachments recommended or sold by
the manufacturer.
e. Do not use outdoors.
f. For a cord-connected appliance, the following
shall be included:
• Do not unplug by pulling on cord. To unplug,
grasp the plug, not the cord.
• Unplug from outlet when not in use and
before servicing or cleaning.
• Do not operate any appliance with a
damaged cord or plug, or after the appliance
malfunctions or is dropped or damaged in
any manner. Contact the nearest authorized
service facility for examination, repair, or
electrical or mechanical adjustment.
g. For a permanently connected appliance — Turn
the power switch to the off position when the
appliance is not in use and before servicing or
cleaning.
h. For an appliance with a replaceable lamp —
Always unplug before replacing the lamp.
Replace the bulb with the same type.
i. For a grounded appliance — Connect to a
properly grounded outlet only. See Grounding
Instructions.
PUMP DECK WIRING
The supply cord is equipped with a three-prong 5-15P.
When a Ground Fault Circuit Interrupter (GFCI) is required
by code, a breaker type protector must be used. We do
not recommend GFIC outlets as they are known for more
intermittent nuisance trips than panel breakers. To ensure
both the safety and proper operation of this equipment, be
certain that the electrical receptacle is a proper design so as
to accept this plug, ensuring that the carbonator assembly
is properly grounded.
If the pump deck is to be installed in an area or community
whose local codes require permanent wiring, the following
procedure must be followed.
1. The three wires (white, black and green) must be fed
through the cable connector and brought into the
wiring compartment. The cable must be secured into
the connector.
2. The green wire from the cable must be connected to
the green screw that attaches to the inside panel of
the wiring compartment. Be sure to use a ring torque
terminal for connecting the wire to the screw.
3. The white wire from the cable must be joined to the N
terminal of the liquid level control board by a suitable
U.L. listed insulated cable connector.
4. The black wire from the cable must be joined to the L1
terminal of the liquid level control board by a suitable
U.L. listed insulated cable connector.
Part Number 020003996 3/15 13
Installation Section 2
Water Supply
RECOMMENDED PLUMBING
All plumbing must conform to local, state, and national
codes. Manitowoc recommends that a double non-return
valve is fitted before the unit on installation. The unit is not
connected to the water mains by a factory supplied hose
set and it is up to the installer to fit an appropriate food
grade hose, rated to a minimum operating pressure of 145
psi (10 bar, 1000000 Pa). All connections should be made
using a permanent retaining method e.g. Oetiker clip.
The plumbing diagram is printed on a white vinyl label,
located above the inlet tubes for syrup and water. The
plumbing diagram label can be accessed by removing
the splash panel of the dispenser. The plumbing diagram
label explains which inlet coldplate fittings supply which
dispenser valves and water manifolds.
The water supply must first be connected to the carbonator
pump (not shown) before plumbing to connection “A”
shown on plumbing diagram. The carbonator pump deck
must be within 6' (1.8 m) of the dispenser for optimum
performance. See BIB installation diagram for system
pressure settings.
Important
When installing cold carbonated (Intelli carb) equipment,
never put a tee for the plain water connection in the
line from the pump deck to the cold plate. Putting a tee
in the line will create service problems and bad drink
quality.
NOTE: Valves are read from right to left.
A check valve must be installed in the water supply line
3' (0.9 m) from the non-carbonated water connection
“PW”. Contact factory if not installed.
Flex Manifold
(for carbonated
units)
Diagram & Flex Manifold Locations
Plumbing
Diagram
14 Part Number 020003996 3/15
Section 2 Installation
S/SV150 6 Valve Diagram
Plumbing: 2-1-1-2 Manifolding
*OPTIONAL*
VARIETY VALVE ON #3
CO
INTERNAL CARBONATOR TANK
VALVES “SYRUP LINES NOT SHOWN”
2
654321
23
14
1 – WATER (THRU
COLDPLATE)
2 – SYRUP (AMBIENT)
3 – SYRUP (AMBIENT)
VALVES
CIRCUITS
PRE-CHILL OUT TO CARBONATOR
*EXTERNALLY CARBONATED UNITS: CARBONATOR IS REPLACED BY BY-PASS TUBE.
FOR ASSISTANCE CALL (812) 246-7000
CARBONATOR OUT TO POST-CHILL
1, 2345, 6
2112
Manifold: Change to carbonated or non-carbonated water.
1. Rotate plunger 180° using a 5/32" Hex Key wrench
2. Pull plunger up to get non-carbonated water.
3. Push plunger down to get carbonated water.
4. Turn plunger back 180° to lock.
5. Port 5 is not used.
Syrup Lines
#1 #2#3#4#5#6
COLD PLATE
4 – SYRUP (THRU
COLDPLATE)
Plain Water
(Plain Water
Supply)
Plain Water
(From Pump to
Carbonator)
Part Number 020003996 3/15 15
Installation Section 2
S/SV175 8 Valve Diagram
Plumbing: 3-1-1-1-2 Manifolding
*OPTIONAL*
VARIETY VALVE ON #4
CO
INTERNAL CARBONATOR TANK (OPTIONAL)
VALVES “SYRUP LINES NOT SHOWN”
2
87654321
VALVES
7, 86541, 2, 3
1
23
14
1 – WATER (THRU
COLDPLATE)
2 – SYRUP (AMBIENT)
3 – SYRUP (AMBIENT)
4 – SYRUP (THRU
COLDPLATE)
CIRCUITS
PRE-CHILL OUT TO CARBONATOR
*EXTERNALLY CARBONATED UNITS: CARBONATOR IS REPLACED BY BY-PASS TUBE.
FOR ASSISTANCE CALL (812) 246-7000
CARBONATOR OUT TO POST-CHILL
21113
Manifold: Change to carbonated or non-carbonated water.
1. Rotate plunger 180° using a 5/32" Hex Key wrench
2. Pull plunger up to get non-carbonated water.
3. Push plunger down to get carbonated water.
4. Turn plunger back 180° to lock.
#1#2
Plain Water (Plain
Syrup Lines
#3#4#5#6#7#8
COLD PLATE
Water Supply)
Plain Water
(From Pump to
Carbonator)
16 Part Number 020003996 3/15
Section 2 Installation
S/SV200/250/SV-250QD 8 Valve Diagram
Plumbing: 3-1-1-1-2 Manifolding
*OPTIONAL*
VARIETY VALVE ON #4
1 – WATER (THRU
COLDPLATE)
2 – SYRUP (AMBIENT)
3 – SYRUP (AMBIENT)
4 – SYRUP (THRU
COLDPLATE)
CO
VALVES
CARBONATOR OUT TO
2
PRE-CHILL OUT TO
CARBONATOR
POST-CHILL
NOTE: SYRUP LINES NOT SHOWN
87654321
VALVES
CIRCUITS
1, 2, 34567, 8
31112
Manifold: Change to carbonated or non-carbonated water.
1. Rotate plunger 180° using a 5/32" Hex Key wrench
2. Pull plunger up to get non-carbonated water.
3. Push plunger down to get carbonated water.
4. Turn plunger back 180° to lock.
23
14
INTERNAL
CARBONATOR
TANK (OPTIONAL)
#1 #2#3#4#5#6#7#8
*EXTERNALLY CARBONATED UNITS: CARBONATOR IS REPLACED BY BY-PASS TUBE.
FOR ASSISTANCE CALL (812) 246-7000
Syrup Lines
Plain Water (Plain
Water Supply)
Plain Water
(From Pump to
Carbonator)
COLD PLATE
Part Number 020003996 3/15 17
Installation Section 2
S/SV200/250 10 Valve Diagram
Plumbing: 3-1-1-1-3 Manifolding
NOTE: SYRUP LINES NOT SHOWN
VALVES
CO
2
INTERNAL
CARBONATOR
TANK (OPTIONAL)
10987654321
VALVES
CIRCUITS
CARBONATOR OUT TO
POST-CHILL
PRE-CHILL OUT TO
CARBONATOR
1, 2, 345, 678, 9, 10
31213
Manifold: Change to carbonated or non-carbonated water.
1. Rotate plunger 180° using a 5/32" Hex Key wrench
2. Pull plunger up to get non-carbonated water.
3. Push plunger down to get carbonated water.
4. Turn plunger back 180° to lock.
Plain Water (Plain
Water Supply)
Syrup Lines
#1 #2#3#4#5#6#7#8#9 #10
Plain Water
(From Pump to
Carbonator)
COLD PLATE
FOR ASSISTANCE CALL (812) 246-7000
18 Part Number 020003996 3/15
Section 2 Installation
NGF-250 & NGF-250QD 8 Valve Diagram
VALVES
VALVES
W/2 VARIETY VLVSSTANDARDNO VARIETY VLV
VALVES
SYRUP #4
SYRUP #12
SYRUP #11
SYRUP #6
SYRUP #10
SYRUP #8
SYRUP #5
SYRUP #9
SYRUP #7
W/2 VARIETY VLVS
SYRUP #12
SYRUP #11
SYRUP #10
SYRUP #8
SYRUP #5
SYRUP #9
SYRUP #4
SYRUP #7
SYRUP #6
W/3 VARIETY VLVS
SYRUP #3
SYRUP #3
TO CARBONATOR
SYRUP #2
SYRUP #1
PLAIN WATER
PLAIN WATER
TO CARBONATOR
SYRUP #2
SYRUP #1
PLAIN WATER
PLAIN WATER
VARIETY VA LVE
KEY PAD
W-WATER
3-FLAVOR
2-FLAVOR
1-FLAVOR
CO
2
INTERNAL
CARBONATOR
TANK
(OPTIONAL)
VARIETY VA LVE
CARBONATOR OUT TO POST-CHILL
BLOCK
MANIFOLD TO CHANGE TO CARBONATED
OR NON-CARBONATED WATER
1) ROTATE PLUNGER 180O USING A 5/32”
ALLEN WRENCH
2) PULL PLUNGER OUT TO GET NON-CARB WATER.
PUSH PLUNGER IN TO GET CARB WATER
3) TURN PLUNGER BACK 180
PRE-CHILL OUT TO CARBONATOR
SYRUP #12
SYRUP #11
SYRUP #10
O
TO LOCK
SYRUP #9
SYRUP #7
SYRUP #6
SYRUP #4
SYRUP #8
SYRUP #5
SYRUP #3
VALVES
CIRCUITS
SYRUP #2
SYRUP #1
PLAIN WATER
PLAIN WATER TO CARBONATOR
COLD PLATE
*A & *B ARE AMBIENT SYRUP LINES ADDED FOR THE 3RD VARIETY VALV E..
LINE TO BE PLUGGED WHEN NOT IN USE.
SYRUP #12
SYRUP #11
SYRUP #10
SYRUP #8
SYRUP #5
SYRUP #3
SYRUP #2
SYRUP #1
PLAIN WATER
PLAIN WATER
SYRUP #9
SYRUP #4
SYRUP #7
SYRUP #6
TO CARBONATOR
SYRUP LINE (S#) / CARB ONLY LINE (C) / MANIFOLD LINE (W/C)
*EXTERNALLY CARBONATED UNITS: CARBONAT OR TANK IS REPLACED BY BY-PASS TUBE.
020002170
Part Number 020003996 3/15 19
Installation Section 2
CO2 Supply
ROUTING INTERNAL CARB TANK PURGE TUBE
Some models are equipped with an internal carbonation
tank. These models require that the purge/pressure relief
tubing be routed to a drain.
1. Remove the splash panel.
2. Uncoil tubing and route between the front of the
dispenser and the drain pan.
Rear of Unit
To Drain
4. Verify the tubing is not kinked and then secure tubing
to maintain a minimum 1" (2.5 cm) air gap at the drain.
Follow any applicable local or national codes.
Drain Pan
SV-200 & 250
3. Depending on drain location, route the tubing through
the tubing bundle cutout or out the back of the
dispenser.
Drains
S/SV/SVI/NGF Series dispensers drain through a double connection to the drain pan.
90° Elbow Fitting
Radiator Clamp
Flexible Tubing
Drainage Through BottomDrainage Through BackRear View
Straight Fitting
Radiator Clamp
Flexible Tubing
Rear Access for Drain Hose and
Beverage Lines
20 Part Number 020003996 3/15
Section 2 Installation
Step by Step Installation
GENERAL
S/SV/SVI/NGF Series dispensers have a stainless steel
cabinet and lighted merchandiser standard.
Beverage valves, coldplate connections, drain connections
and electrical components are front serviceable.
SPECIFICATIONS CHART
Min.Max
Water pressure
(Incoming from Water
Main)
Ambient temperature40°F (4°C)105°F (41°C)
CO2 pressure40 psi
Electrical115V/60 Hz/1230V/50-60 Hz/1
Pre-mix pressure
Normal60 psi * (4.13 BAR, 413,685 Pa)
Diet40 psi * (2.76 BAR, 275,790 Pa)
B-I-B60 psi or according to line run
Carbonation
Cold75 psi (5.17 BAR, 517,106 Pa)
Ambient90 psi
Quickdraw CO2 supply75 psi (5.17 BAR, 517,106 Pa)
Quickdraw regulator
valve
Quickdraw Carbonation
Cold75 psi (5.17 BAR, 517,106 Pa)
Ambient90 psi
* This is the optimal pressure. When the foam is too high, decrease the
pressure; when spitting/popping is an issue, increase the pressure.
40 psi
(2.76 BAR
275,790 Pa)
(2.76 BAR
275,790 Pa)
(4.13 BAR, 413,685 Pa)
(6.205 BAR
620,528 Pa)
40 psi
(2.76 BAR
275,790 Pa)
(6.205 BAR
620,528 Pa)
55 psi
(3.79 BAR
379,211 Pa)
50 psi
(3.44 BAR
344,738 Pa)
100 psi
(6.89 BAR
689,475 Pa)
50 psi
(3.44 BAR
344,738 Pa)
100 psi
(6.89 BAR
689,475 Pa)
UNIT INSTALLATION
1. Place the dispenser in the desired location.
2. Run the beverage lines and water lines; make sure
to install the water connections to the proper inlets.
Connection “A” comes from the brass carbonator pump
and connection “B” is your plain water supply.
Install Plumbing Drains & Insulate
3. Connect Drain Kit to drain pan (see Drains on page
20).
4. Extended splash panel units do the following:
A. Remove the extended splash panel from the unit
by removing the two (2) Phillips head screws
holding it in place.
B. Determine drain setup and screw either the 90°
or straight line drain fittings into the collector box
included with the drain kit (see Drains on page
20).
Collector
Box
Straight
Fittings
90°
Fittings
Drain Line
Fittings
NOTE: Depending on the drain setup, connect the straight
fittings to the collector box if the drain lines are to run
straight back underneath the unit or the 90° fittings if the
drain lines run down through the countertop.
C. Using the provided radiator clamps connect and
secure the drain lines to the collector box fittings
with a standard screwdriver or 5/16 nut driver.
Drain
Line
Drain Line
Fitting
Collector
Box
Part Number 020003996 3/15 21
Installation Section 2
D. Mount the collector box to the bracket by sliding
the right and left bracket tabs into the slots on the
collector box.
Left
Bracket
Tab
Left Slot
E. Be sure the 90° rubber ice bin drain elbows are
routed into the collector box.
90° Elbow
Left Tab
In Slot
Right
Bracket
Tab
Right Slot
90°
Elbow
Right Tab
In Slot
QUICKDRAW INSTALLATIONS
Warning
n
Personal Injury - Hazardous Moving Parts
Do not adjust regulator valve above 50 psi (3.44 BAR
344,738 Pa). Recommended operating parameters are
40-50 psig.
The Quickdraw unit requires a supply of CO2. The pressure
requirement for the CO2 supply is 75 psi (5.17 BAR, 517,106
Pa). The adjustable Ice Dispense CO2 regulator in the electric
box must be set at 40 (2.76 BAR, 275,790Pa) to 45psi (3.10
BAR, 310,264 Pa). The Ice Dispense CO2 Regulator must
never be set above 50 psi (3.44 BAR, 344,738 Pa).
Turn CO2 supply on to the dispenser. Each cold carb
pump deck is furnished with a fixed regulator set at
75psi (5.17BAR, 517,106 Pa). Ambient units need to be
set between 90 psi (6.205 BAR, 620,528 Pa) and 100 psi
(6.89BAR 689,475Pa).
Important
The ice portion sizes must be adjusted to customer
requirements at the time of installation. (See the
Quickdraw Ice Portion Adjustments section for more
information.)
F. Reinstall the extended splash panel.
5. Fill bin with ice.
6. Set flexible manifold Carb/Non-Carb drinks for correct
drink settings (see Recommended Plumbing on page
14).
7. Turn water supply on to the dispenser.
8. Purge air from the carbonator tank. Lift the pressure
relief valve tab on the carbonator tank until water
comes out of the relief valve.
9. Connect the pump deck control lead to the pump
motor.
10. Connect power supply cords. (There are two (2) cords
that need to be connected to a 115V power supply.)
11. Brix beverage valves (see Brix Check on page 32) and
fill bin with ice.
Important
When installing cold carbonated (Intelli carb) equipment,
never put a tee for the plain water connection in the
line from the pump deck to the cold plate. Putting a tee
in the line will create service problems and bad drink
quality.
SETTING PRESSURES
Pre-mix Pressures
Normal pre-mix pressure regulators must be set at 60 psi
(4.13 BAR, 413,685 Pa). Diet pre-mix pressure regulators
must be set at 40 psi (2.76 BAR, 275,790 Pa). If you are
experiencing high foaming, decreasing the pressures may
correct the problem. Spitting and popping usually requires
slightly increasing the pressures. Pre-mix beverage valve
pressures vary by type and manufacturer. Please consult
the manufacturer of the valves you are using for specific
instructions regarding operation of the valve.
Cold Carb and Ambient System Pressures
1. Incoming tap water - must be at a minimum dynamic
pressure of 40 psi (2.76 BAR, 275,790 Pa) and maximum
static pressure of 55 psi (3.79 BAR 379, 211 Pa)
(measured at inlet to pump).
2. BIB pressure gauge must be set for 60 psi (4.13 BAR,
413,685 Pa) or according to your line run.
• Cold Carbonation set for 75 psi (5.17 BAR,
517,106 Pa).
• Ambient systems must be set at 90 psi
(6.205 BAR, 620,528 Pa) to 105 psi (6.89 BAR,
689,475Pa).
22 Part Number 020003996 3/15
Section 2 Installation
Important
If incoming water pressure is under 40 psi (2.76 BAR,
275,790 Pa), a water booster is recommended. If
incoming water pressure is over 55 psi (3.79 BAR 379,
211 Pa), a water regulating valve is required.
ADA KEY PADS
These instructions are for installations with this option.
1. Remove power from the unit.
Merchandiser Removal
2. Loosen the two knurled fasteners located in the top of
the merchandiser that hold the merchandiser in place.
3. Remove the merchandiser by lifting up and tilting
forward.
Splash Panel Removal
4. Remove the splash panel from the unit by removing
the two (2) phillips head screws holding it in place.
ADA Wiring
5. Route the ADA ribbon cable under the drain pan.
7. Connect the ADA ribbon cable to the ADA wire harness
located to the left of the ice chute and held to the foam
front by a wire clip.
ADA Box
Ribbon
Cable
ADA
Harness
ADA Wire
Harness Clip
8. Neatly tuck in and take up any slack remaining in the
ADA ribbon cable so it will not be in the way of any
moving parts or panels when they are placed back on
the unit.
Drain Pan & ADA Touch Pad Box
9. Attach the drain pan to the unit.
10. Center the ADA Key Pad Box with the unit in front of
the drain pan and secure into place.
ADA Ribbon
Cable
6. Continue routing the ADA cable behind the valve
mount cap on the left hand side of the unit.
ADA
Harness
ADA Box
Ribbon
Cable
Drain
Pan
ADA Box
Ribbon
Connector
Connected
ADA Cables
Drain
Pan
ADA Box
Important
If mounting the ADA Box directly in front of the drain
pan on the countertop, leave a minimum of 1" (2.5 cm)
space between the bottom edge of the drain pan and
the ADA Box to allow space for drain pan removal.
Part Number 020003996 3/15 23
Installation Section 2
56
6 Valve Dispensers
78
8 Valve Dispensers
10 Valve Dispensers
11. Apply corresponding drink labels to the ADA key pads.
NOTE: Drinks correspond from left to right on the left side
of the unit, and right to left on the right side of the unit. If
buttons are not used they will be blanked out. The Cubed/
Crushed buttons are only utilized on units configured with
the Selectable Ice feature. (See ADA Key Pad Matrix.)
ADA Key Pad Matrix
Cubed Crushed
1234
123 45678910
123456
Cubed Crushed
Cubed Crushed
Finish Installation
12. Put the splash panel and merchandiser back onto the
unit and reinstall the screws that hold them in place.
13. Restore power to the unit.
12
12345678910
345678910
12345678910
Cubed Crushed
Cubed Crushed
Cubed Crushed
STARTING YOUR BEVERAGE SYSTEM & DISPENSER
Upon completion of the beverage dispenser and/or system
installation, all tubing, dispenser, and system components
must be cleaned and sanitized prior to use.
NOTE: At installation, equipment, dispensers, and tubing
get moved through many environments, dirt, dust, chases,
insulation, drywall, etc. It is an important procedure and
best practice to address cleaning to deliver the best quality
drink to your customer.
Important
Clean and sanitize the water and syrup circuits
according to instructions provided in this manual. Clean
and sanitize the dispenser components according to
instructions provided in this manual. Seal to countertop
when no legs are used with the unit. Consult and use
local health codes if a discrepancy occurs between this
manual and your local health codes.
24 Part Number 020003996 3/15
General System Overview
Carbonator
Carbonate, Non-carbonate
Beverage Manifold
Tap Water
Tank
Tap
Water
Section 3
Operation
Syrup
1800
CO
2
75
Dispenser
60
CO
2
Countertop
BIB Syrup Pump
Bag-in-box
Syrup
Carton
Typical Internal Carbonation Beverage Dispensing System
Non-carbonated Water
Tap Water
Tap Water
CO
Cylinder
2
Carbonated
Syrup
Water
CO
2
Dispenser
w/ Cold plate
Syrup
90-
1800
105
60
CO
CO
2
Countertop
BIB Syrup Pump
Bag-in-box
Syrup
Carton
2
CO
2
Syrup
Carbonator
Tank
CO
2
Cylinder
Syrup
Typical External Carbonation (Ambient) Beverage Dispensing System
Part Number 020003996 3/15 25
Operation Section 3
Component Identification
Merchandiser
Soda Valves
Key Switch
Carb/Non-Carb
Water Manifold
and Syrup/Soda
Inlet
Splash
Panel
Counter
(Behind Splash
Panel)
Drainpan Grid
Drainpan
Sequence of Operation
ICE RECOMMENDED FOR DISPENSING
Dispensers are designed to dispense hard, cube ice up to
one-inch square. The ice shapes and sizes listed below are
recommended for dispensing.
Warm “Super Cooled” Ice Before Dispensing: “Super Cooled”
ice is not recommended for dispensing. “Super cooled”
ice is ice that has been stored in freezers below 32°F. If it
is necessary to temporarily use “super cooled” ice, allow
the ice to warm at room temperature for 25 to 30 minutes
before placing the ice in the dispenser.
ICE STORAGE AND DISPENSING
As the customer presses the rocking chute, the arm at the
top left rear of the chute pushes upward on the door lock.
The door opens until it contacts the stops in the mounting
brackets. The plastic arm on the ice chute also activates
the lever of the ice dispensing switch. When activated, the
micro switch starts the gear motor. The gear motor turns
the paddle wheel and agitator arm.
The paddlewheel carries ice. Periodic agitation is standard
on the 30" and larger dispensers. During periodic agitation,
the paddle wheel and agitator turn for approximately three
seconds every three and one half-hours. The door lock
prevents ice from being dispensed during the agitation
cycle.
BEVERAGE VALVES
Post-mix beverage valves are designed to precisely meter
the flow of both water and syrup to obtain the proper
mixing ratio. The syrup and soda water components of the
post-mix beverage are mixed as they leave the beverage
valve.
ROCKING CHUTE ICE DISPENSING
As the customer presses the rocking chute, the arm at the
top left rear of the chute pushes upward on the door lock.
The door opens until it contacts the stops in the mounting
brackets. The plastic arm on the ice chute also activates
the lever of the ice dispensing switch. When activated, the
micro switch starts the gear motor. The gear motor turns
the paddle wheel and agitator bar.
Recommended Ice
Dice
7/8" x 7/8" x 7/8"
(2.2 x 2.2 x 2.2 cm)
Half Dice
3/8" x 1-1/8" x 7/8"
(1.0 x 2.9 x 2.2 cm)
Contour
3/8" x 1-1/4" x 1-1/4"
(1.0 x 3.2 x 3.2 cm)
Other Ice Sizes And Shapes
Mini
7/8" Dia. x 3/4" Long
(2.2 cm Dia. x 1.9 cm Long)
(2.5 cm Dia. x 1.9 cm)
Gourmet-Small
1" Dia. x 3/4"
0.38"
(1.0 cm)
0.75"
(1.9 cm)
1.13"
(2.9 cm)
Crescent Cube
26 Part Number 020003996 3/15
Section 3 Operation
CARBONATION
The purpose of the carbonator is to take regular tap water
at street water pressure (minimum 20 psi, maximum 80 psi,
dynamic or flowing pressure) 1/2" water line and increase
the water to beverage system pressure (usually 100 psi).
This water is then combined with the CO2 gas. Because the
water and gas are at the same pressure, the CO2 will dissolve
into the water. Chilling the mixture before dispensing will
assist in locking the carbon dioxide into the water. After
dispensing, the CO2 may be unlocked from the liquid. The
CO2 will gradually leave the liquid due to pressure and
temperature changes.
Components
The components of the carbonator are: water pump, an
electric motor to operate the pump, carbonator tank where
the water and CO2 mix, and a water level control.
Operation
Carbon Dioxide (CO2) leaves the storage tank and arrives
at the carbonator tank through the gas inlet. Water supply
enters the carbonator pump inlet at regular street water
line pressure (minimum 20 psi, maximum 80 psi, dynamic or
flowing pressure). The water pump increases the pressure
of the water, which allows the water to flow into the
carbonator tank. The CO2 and the water mix together in the
carbonator to produce the carbonated water that is then
sent to the soda dispenser.
The agitation of the water and CO2 together in the tank
under high pressure creates the soda water. The quality of
carbonation (percent of CO2 mixed in the water) increases
as the water temperature decreases and exposure time
increases.
The water level in the carbonator tank is controlled by a
water level control in the tank. This control turns the pump
motor off and on to maintain a preset level of liquid in the
tank. The water level control may be electronic probes or a
mechanical float.
SYRUP DELIVERY SYSTEM
Your syrup location can vary depending on the volume of
beverages served and ease of accessibility. Your beverage
system may sit in a back storage room or under the counter
of the dispenser. Configurations are almost limitless.
Check the temperatures expected for the storage location.
Adverse temperatures can affect the storage and quality of
beverage products. It is recommended the temperature of
storage location must not fall below 40°F (4°C) or rise above
90°F (32°C).
BACK ROOM PACKAGE
Booster System
Water Regulator
40–55 psi
Filter
To C O2 Manifold
(BIB Pumps)
from CO2 Supply
60 psi
To Syrup Inlet
Barbs on Unit
To BIB Pumps
from BIB
(If Required)
From Water Supply
BIB
To BIB
Pump
Water to
Carbonator Pump
To Noncarbonated
Water Inlet Barb
1. Incoming tap water – must be at a minimum dynamic
pressure of 40 psi and maximum static pressure of
55psi.
2. Carbonator Water pump motor – Powers the water
pump. The water pump motor is part of the carbonator
pump deck.
3. Carbonator Water pump – Pumps tap water into
the carbonator tank. The water pump is part of the
carbonator. The incoming water for the carbonator
must be first run through the pump before connecting
to the proper cold plate inlet.
4. Internal/External Carbonator tank – Combines CO2
gas and tap water to form carbonated water. The
“carbonator” is the carbonator tank, water pump and
water pump motor.
5. CO2 cylinder – Holds highly pressurized carbon dioxide
(CO2). The CO2 cylinder is a steel or aluminum cylinder
tank. CO2 gas flows through the primary pressure
regulator.
6. BIB pressure gauge – Set for a minimum of 60 psi.
Indicates CO2 pressure going to B-I-B pumps.
7. Primary pressure regulator – Lowers the CO2 gas
pressure to 100 psi, so the CO2 gas will be at the proper
pressure to enter the carbonator regulator.
Part Number 020003996 3/15 27
Operation Section 3
8. Lowered outgoing pressure – Set for 75 psi. Gauge
indicates lowered outgoing pressure from the CO2
cylinder after being routed through the primary
pressure regulator at 100 psi.
9. Secondary pressure regulator – Lowers the CO2 gas
pressure before the CO2 gas flows to the syrup pump.
CO2 pressure activates the syrup pump.
10. Syrup pump – Draws syrup out of the bag-in-box syrup
package. Syrup flows through the syrup lines to the
dispenser for chilling, then dispensing. There is a syrup
pump for each bag-in-box syrup system.
11. Bag-In-Box syrup cartons – Box which contains a plastic
bag, filled with syrup.
RACKING
Regardless if you are working on a B-I-B or Figal system, a
place will be designated for placement of the product. A
rack (or shelf) system affords systematic placement and
complete usage of the beverage paid for. The B-I-B rack
allows the boxes to lay properly for syrup dispersal. Please
check with your B-I-B syrup supplier. Some boxes must be
slightly tilted down, while others may be in virtually any
position. The Figal tank rack keeps the newer and full tanks
organized at one end of the beverage line with the partial
tanks at the other.
BIB
The Bag-In-Box system refers to a plastic disposable bag.
The B-I-B normally contains 5 gallons of syrup, however
some locations offer 2-1/2 gallon B-I-B units. This plastic
bag is then held inside a cardboard or other container. B-I-B
systems are for post-mix applications only.
PUMPS
The syrup in a B-I-B system is delivered to the beverage
system through gas operated pumps. These pumps extract
the syrup out of the bags, forcing the syrup throughout the
system.
AUTO BAG SELECTORS
These are used on higher volume B-I-B systems where two
or more bags of the same product are connected to one
pump and one system. An auto bag selector is essentially a
valve that automatically changes from one bag (or series of
bags) to another bag (or series of bags) of syrup as the bags
empty, allowing a constant flow of product.
FIGAL SYSTEM
Figal refers to the stainless steel tanks of pre-mix beverage
or post-mix syrup. A small CO2 tank pushes the beverage
out of the Figal tank.
3/8 Syrup Lines to Dispenser
Soda Water
Carbonated Water to Dispenser
Incoming
Water
Pump
100 psi
Carbonator
CO
2
FIGAL TANKS
The stainless steel Figal beverage tanks are easy to store
and connect. When using the Figal tanks:
• Use a gas connector for the inlet fitting of the tank.
• Use a syrup connector for the outlet fitting of the tank.
• If more than one Figal tank is connected in series, when
changing tanks, remove the tank closest to the original
gas inlet while adding the new tank to the connector
closest to the syrup outlet.
Most Figal tanks have a self-closing valve on the tank as well
as the gas and syrup connectors. This allows the operator
of the system to change tanks without having to shut
down the entire system. With this type of connector, push
down on the connector while pulling up on the snap ring
around the opening of the connector. Then simply pull the
connector off the tank.
AGITATION TIMER
The timer is non-adjustable and is set to agitate the ice for 3
seconds every 3.5 hours. Activating the dispenser will reset
the timer. After 3.5 hours of non-use, the timer will energize
the dispenser motor.
The LED tells the technician in which mode the timer is
operating. Rather than a jumper pin, this timer has a female
spade connector that must be connected to terminal
number 6.
28 Part Number 020003996 3/15
Section 3 Operation
When this jumper is in place, the LED will blink at onesecond intervals. This is the run mode.
When the jumper is open, the LED will flash every 0.4
second. This is the test mode and the timer will cycle every
55 seconds in test mode. If the timer is left in test mode, it
will automatically reset to run mode.
1
COM5 NC
4
NO
RED
6
3
2
Agitation Timer
Important
Quickdraw ice & beverage dispensers do not have an
agitation timer and need to be left in Auto Mode at
night so periodic ice agitation takes place.
Operation Checks and Adjustments
ROCKING CHUTE ICE DELIVERY SWITCH ADJUSTMENT
To properly adjust the switch, first unplug the power cord to
the unit, then remove the merchandiser. This will give you
access to the ice delivery switch located on the left side of
the rocking chute.
Begin by observing the chute by slowly pushing against
the rocking chute. When the ice delivery switch clicks,
measure the distance from the door stops on the rocking
chute bracket to the door. The distance between the two
must be no more than 1/4" (0.64 cm), but no less than 1/16"
(0.16cm).
Door Stops
1/16"
Door
Door Lock
to
1/4"
The left side of the rocking chute has a tab that pushes
up on the ice delivery switch. To adjust it, use needle nose
pliers and bend the arm of the switch up or down in order
to change the point where the tab makes contact with the
switch arm.
Switch Arm
Ice
Delivery
Switch
Door Lock
Door Stops
Tab
Door
Part Number 020003996 3/15 29
Operation Section 3
Largest Size /
Increase Button
Smallest Size /
Decrease Button
Manual Push for
Ice Switch
QUICKDRAW ICE PORTION ADJUSTMENTS
The Quickdraw ice dispensing system has adjustable ice
portion sizes. Follow the directions below to set the ice
portion size. Each portion size must be checked according
to customer specification at the time of installation.
1. To set the ice portion sizes, press the program switch 1
time in 3 seconds. The display will read “0001”.
2. Press the ice portion size that is to be adjusted. Once
the portion size that is to be adjusted is pressed, the
display will show the present pulse setting for that size.
3. To increase the portion size, press the largest size
button. To decrease the portion size, press the smallest
size button.
Ice Dispense Mode
Switch
Auto
Manual
NOTE: The pulse count will increase, or decrease, by 1 with
each press of the smallest or largest size buttons.
4. Press the program button 1 time to exit program mode
and save settings.
5. Repeat steps 1 through 4 for each cup size as necessary.
NOTE: For Data Display Mode and Test Mode instructions,
please refer to the Quickdraw Ice Portion Control Program
flow chart in this manual.
Display
Ice Dispense
Power Switch
Hidden Program
Switch
30 Part Number 020003996 3/15
Section 3 Operation
SENSOR BEAM
Emitter
Beam
Receiver
Sensor Beam Sequence of Operation
1. Ice fills the ice chute until it interrupts the beam.
2. Paddlewheel stops.
3. Ready for the next portioned dispense.
Adjustment
1. Loosen screws on left & right side of assembly.
Rectangular Window in Ice Chamber
3. Tighten screws on left and right side of assembly.
4. Test the Quickdraw.
Left Adjustment Screw
2. Adjust sensor board sensor eyes to the center of the
rectangular window on ice chamber.
Part Number 020003996 3/15 31
Operation Section 3
BRIX CHECK
Step 1 - Gather Tools
Tools you will need; brix cup and S tube.
NOTE: Follow instructions on 2a or 2b depending on Valve
Type that is being checked.
Step 2a - Attaching S Tube To Multi-flavor Valve
• Remove nozzle and syrup diffuser from valve.
• Slide white end of S Tube over tip of diffuser snuggly.
• Re-attach nozzle and diffuser with S Tube in place.
• Select flavor to brix.
Step 2b - Attaching S Tube To Single Flavor Valve
Step 4 - Fill Brix Cup
Syrup
Ratio
Syrup
Water
6:1
5.5:1
5.5
to 1
WATER
10
9
8
7
6
5
4
3
2
OZ.
8.5
to 1
5:1
8.5:1
High-Yield Brix Cup
• Position the large end of the brix cup under the valve. At
the same time, insert the free end of the S tube into the
proper syrup chamber. See diagram above for reference.
• Dispense product until product reaches the grid on the
Brix cup.
NOTE: The water should be clear. If the water is not clear,
the S-lube has not been attached correctly to the syrup
diffuser. Repeat step 2.
Step 5 - Read The Brix
• Remove nozzle and syrup diffuser from valve.
• Slide white end of S Tube over tip of diffuser snuggly.
• Re-attach nozzle and diffuser with S Tube in place.
Step 3 - Prime S Tube
After nozzle has been re-attached, dispense a small amount
of product to fill up the S Tube.
• This is necessary to ensure an accurate reading.
• Remove filled brix cup from dispenser and tap on
counter 3 times. Place on flat surface.
• Look at the grid lines. The water and syrup levels should
be +/- 2 bars of each other.
• Repeat steps 1-5 for each different product that will be
brixed.
NOTE: If Brix ratio is not correct, contact service company.
32 Part Number 020003996 3/15
Section 4
Maintenance
Cleaning & Sanitizing
GENERAL
You are responsible for maintaining the dispenser
in accordance with the instructions in this manual.
Maintenance procedures are not covered by the warranty.
Clean and sanitize the dispenser every six months for
efficient operation. An extremely dirty dispenser may
require more frequent cleaning and sanitizing due to
operating environment and/or water quality. If the
dispenser requires more frequent cleaning and sanitizing,
consult a qualified service company to test the water
quality and recommend appropriate water treatment.
Warning
n
Never use a high-pressure water jet for cleaning or hose
down or flood interior or exterior of units with water. Do
not use power cleaning equipment, steel wool, scrapers
or wire brushes on stainless steel or painted surfaces.
DAILY CLEANING
All cleaning must meet your local health department
regulations. The following cleaning instructions are
provided as a guide.
Clean the exterior and drain pan:
1. Turn off the key switch located on either right or left
side of the unit.
2. Lift the grid and remove it from the drain pan.
3. Using mild soap, warm water and a clean cloth, wipe
the drain pan and splash panel. Then, rinse with clean,
warm water. Allow plenty of warm (not hot) water to
run down the drain of the drain pan, to remove syrup
residue that can clog the drain opening.
4. Wash the grid, then rinse with clean water. Place the
grid back in the drain pan.
5. Wash all exterior surfaces of the unit with warm water
and a clean cloth. Wipe again with a clean, dry cloth.
6. Clean the dispensing valves:
• Remove nozzles and diffusers from beverage
valves.
Caution
,
Use only warm soapy water to clean the exterior of the
tower. Do not use solvents or other cleaning agents.
Do not pour hot coffee into the drain pan. Pouring hot
coffee down the drain pan can eventually crack the drain
pan, especially if the drain pan is cold or still contains ice.
Warning
n
This Electric Shock Hazard
Unplug unit before servicing or cleaning.
Warning
n
When using cleaning fluids or chemicals, rubber gloves
and eye protection must be worn.
Nozzle Removal
• Rinse nozzle and diffuser with warm, clean
water.
• Clean nozzles and diffusers with soapy water
and a soft bristle brush.
7. Clean the underside of the beverage valves with warm,
soapy water. Rinse with clean damp towel.
8. Replace nozzles and diffusers on valves.
9. Turn on the key switch.
Part Number 020003996 3/15 33
Maintenance Section 4
Cleaning/Sanitizing Procedure
This procedure must be performed a minimum of once
every six months.
• The dispenser and bin must be disassembled, cleaned
and sanitized (See Disassembly in this section).
• All ice produced during the cleaning and sanitizing
procedures must be discarded.
• Removes mineral deposits from areas or surfaces that
are in direct contact with water.
Warning
n
Unplug unit before servicing or cleaning ice bin.
Ice bin contains parts that can move at any time and will
cause injury if hands are in the way.
Warning
n
When using cleaning fluids or chemicals, rubber gloves
and eye protection must be worn.
Clean and sanitize the ice bin:
1. Unplug unit and remove all ice from the ice bin.
2. Mix a solution of mild detergent to clean the dispenser
bin and components.
3. Wash the ice bin using a sponge and the mild
detergent solution.
4. Using the mild detergent solution and a soft bristle
brush or clean cloth, clean the following dispenser
parts:
• Entire bin
• Paddle wheel
• Paddle wheel area
• Agitator
• Paddle wheel pin
• Ice chute
• Rear bushing
• Motor shaft
• Strip lids (where applicable)
5. Rinse all the parts in clean, running water.
6. Prepare approximately 2 gallons (7.6 liters) of sanitizing
solution by mixing 1/2 ounce (15 ml) of household
bleach (that contains 5.25% sodium hypochlorite) with
2 gallons (7.6 liters) of 120°F water. The mixture must
not exceed 100 PPM of chlorine. Or mix a solution of
any approved sanitizer, following the directions for
mixing and applying the sanitizer.
7. Sanitize the ice bin and cold plate with the sanitizing
solution for at least 10 seconds.
8. Allow to air dry. Do not rinse.
Re-assembling the dispenser parts:
9. Re-assemble parts in the following order:
• Bin liner
• Paddle wheel
• Agitator
• Paddle wheel pin
• Ice chute
• Merchandiser
10. Hand tighten all knurled fasteners.
11. Pour in fresh, sanitary ice and replace the plastic lid on
the top of the dispenser.
12. Plug in the unit’s electrical cord.
13. Check for proper ice dispensing.
CLEANING CHECKLIST
• Check CO2 supply. If CO2 supply is low, an arrow on the
primary regulator gauge will point to a shaded area that
reads “Low CO2” or “Change CO2 Cylinder.”
• Check syrup supply.
• Clean drain pan, grid, and splash panel.
• Clean the valve nozzles and diffusers.
34 Part Number 020003996 3/15
Section 4 Maintenance
Preventative Maintenance
Preventative maintenance is a vital part of keeping your
dispenser in top condition. Following the guidelines below
will assist you in continued trouble-free operation of your
unit.
1. Conduct daily maintenance of the machine.
2. Perform monthly maintenance of the machine.
3. Perform periodic maintenance and sanitizing of
beverage system.
4. Do not overfill the dispenser bin with ice.
5. Do not allow the dispenser to sit for prolonged periods
of non-use with ice in the bin.
6. Most ice dispenser service problems are caused by low
usage of the ice dispenser.
7. Do not allow ice to remain in the bin more than a day
in order to prevent ice from freezing together and/or
stagnant ice.
Possible excess ice storage reasons:
• Storage capacity exceeds daily requirements.
• Low demand during the off-season.
• Dispenser oversized with future growth in mind.
Lower ice storage to meet one day’s needs. If you manually
fill ice, fill only with the appropriate amount of ice. Fill
the dispenser with fresh ice each morning. Do not fill the
dispenser at night just before shut down. Ice cubes can
freeze together if not dispensed.
C
D
E
F
G
A
B
Disassembly
DISASSEMBLY FOR CLEANING & MAINTENANCE
NOTE: Sanitize the ice dispenser at Initial Start-up in
addition to monthly sanitizing. You will need a slotted
screwdriver in order to disassemble.
Disassemble parts in the following order:
A. Merchandiser
B. Ice chute
C. Paddle wheel or agitator pins
D. Agitator
E. Paddle wheel
F. Bin liner
G. Paddle wheel area
Beverage/Ice Dispenser
Accessing a Dispenser Bin Top Mounted with a
Manitowoc Ice Machine:
1. Remove the front panel of the ice machine.
2. Remove the ice deflection baffle. This will give you
access to the dispenser bin.
3. If the Manitowoc ice machine is operating, wait for the
sheet of ice to fall into the dispenser bin, then place
toggle switch of the ice machine to the OFF position. If
the Manitowoc ice machine is NOT operating, place the
toggle switch of the ice machine to the OFF position
right away.
4. On models without a top mounted ice machine,
remove the plastic lid from the top of the dispenser.
5. Remove all ice from the dispenser.
6. Disconnect electrical power to the dispenser.
Part Number 020003996 3/15 35
Maintenance Section 4
7. Remove agitator arm and paddlewheel pin.
Non-front Serviceable Motor
a. Rotate the agitator arm so the paddle wheel pin
handle is pointing up, toward the ceiling.
b. Prepare agitator pin for removal by removing the
stainless steel split ring.
c. Then remove the paddle wheel pin from the hole
in the agitator.
d. Push the agitator bar toward the back of the unit
until the agitator is free of the paddle wheel hub.
Front Serviceable Motor
a. With agitator arm in any position remove hitch clip
pin from the mushroom bushing on the rear of the
ice bin.
b. Push the agitator bar toward the bushing to
remove it from the paddle wheel hub.
NOTE: If a top mount ice machine is installed, sliding the
ice machine to one side will make bin component removal
easier. If the ice machine is hard plumbed it will need to be
disconnected.
8. Remove paddle wheel, bin liner and paddle wheel area.
9. Move the front of the agitator to one side and slide the
agitator forward until the rear of the agitator shaft is
clear of the bushing.
10. Remove the agitator from the bin area.
11. Slide the paddle wheel from its shaft.
12. Loosen the four knurled fasteners that hold the bin
liner in place.
13. Remove the bin liner.
14. Remove the paddle wheel area from the bin.
15. Discard the remaining ice in the bin.
DISASSEMBLE THE ROCKING CHUTE
NOTE: For all Quickdraw units, refer to Quickdraw
Components in this section for ice chute information.
1. Loosen the two knurled fasteners that hold the
merchandiser in place.
2. Remove the merchandiser.
3. Remove outer bracket.
4. Remove door lock.
5. Remove door.
6. Remove ice chute.
Non-front Serviceable
Front Serviceable
1
2
4
5
6
Ice Chute Removal
36 Part Number 020003996 3/15
Section 4 Maintenance
QUICKDRAW COMPONENTS
1. Turn the beverage valve switch on the front left side to
the off position.
Ice Dispense Switch
Beverage Valve
Switch
2. Place a receptacle (bucket or large cup) under the ice
dispense chute.
3. Place the ice dispense switch to MANUAL mode. The
door will open and ice will fall into the bucket or cup.
4. Remove the ice chute cover:
B. Push the bottom of chute to rear until it stops.
C. Rock the top of the chute forward until top of
chute clears unit.
A. Grab the tabs on the back of chute and spread,
pulling tabs off of pins.
5. Mix a solution of mild detergent to clean the Quickdraw
components. Using the detergent solution and a
soft bristle brush or clean cloth, clean the following
components:
• Cup locator
• Quickdraw chamber
• Door
• Ice chute cover
6. Rinse all parts in clean running water.
7. Mix a sanitizing solution of 1/4 ounce (7.5 mil) liquid,
unscented bleach (5.25% CL NaO concentration) for
each gallon (7.6 liters) of water. The mixture must
provide 100-PPM available chlorine.
Part Number 020003996 3/15 37
Maintenance Section 4
8. Using the sanitizing solution, a soft bristle brush, or a
clean cloth, sanitize the components listed in Step 5.
The ice chamber must be sanitized with a soft bristle
brush to adequately clean the drainage area.
9. Reverse the procedure to reassemble the Quickdraw
mechanism.
10. Place the ice dispense switch to the AUTO position, and
place the beverage valve switch to the ON position.
11. Check for proper operation.
NONFRONT SERVICEABLE GEAR MOTOR REMOVAL
These instructions are provided as a guide for the removal
of the gear motor. Depending on the model number of your
dispenser, these instructions may vary slightly.
1. Disconnect power from the electric receptacle.
2. Remove all ice from the ice storage bin of the dispenser.
3. Remove the paddle wheel pin from the paddle wheel
agitator assembly inside the dispenser bin.
4. Remove the agitator assembly from the dispenser bin
by pushing the agitator to the back of the bin. Angle
the front of the agitator to the side. Pull the agitator
forward then out of the dispenser.
5. Remove the paddle wheel from the dispenser by
pulling the hub of the paddle wheel to the back of the
bin and off the gear motor shaft.
6. Remove the splash panel from the dispenser and
expose the gear motor.
7. Disconnect the electric connector from the gear motor
wire leads.
8. Remove the pin in front of the gear motor.
9. You must be able to remove the gear motor from the
dispenser.
10. To install a replacement gear motor, reverse this
procedure.
Removable Front
Merchandiser Panel
Beverage Valve
(Option)
Water
Line
Gear
Motor
Drain
Pan
Agitator
Ice
Bin
Ice
Paddle
Wheel
Rocking Chute
Ice Dispense
Chute
38 Part Number 020003996 3/15
Section 4 Maintenance
FRONT SERVICEABLE GEAR MOTOR REMOVAL
These instructions are provided as a guide for the removal
of the gear motor. Depending on the model number of your
dispenser, these instructions may vary slightly.
1. Unplug the dispenser.
2. Unplug the motor.
3. Remove motor mount pins.
4. Slide motor towards you.
5. Notice alignment of the chamfered edge of drive shaft.
6. New motor must have the same alignment (within 15
degrees).
7. To get correct alignment you can do one of two things:
a. Turn drive shaft with an adjustable wrench, being
careful not to damage the drive shaft.
b. Plug in the unit, plug in the motor and use the
ice dispense switch to move the drive shaft into
correct alignment.
8. If you plugged in the unit to help with alignment of
drive shaft now unplug the unit.
9. Slide motor up into housing, making sure that the tabs
fit on the bracket.
10. Install motor mount pins.
11. Plug in motor.
12. Test unit.
Part Number 020003996 3/15 39
Maintenance Section 4
Sanitizing
BEVERAGE SYSTEM CLEANING
Warning
n
Flush sanitizing solution from syrup system.
Residual sanitizing solution left in system could create a
health hazard.
Warning
n
When using cleaning fluids or chemicals, rubber gloves
and eye protection must be worn.
Sanitize the beverage system at initial start-up as well
as regularly scheduled cleaning. The drain pan must be
in place under soda valves, to carry away detergent and
sanitizing agents that will be flushed through valves.
BAGINBOX SYSTEM SANITATION
The procedure below is for the sanitation of one syrup
circuit at a time. Repeat to sanitize additional circuits.
You will need the following items to clean and sanitize the
Bag-in-Box (BIB) beverage system:
• Three (3) clean buckets
• Plastic brush or soft cloth
• Mild detergent
• Unscented bleach (5% Na CL O) or commercial sanitizer
• Bag-In-Box bag connector
1. Prepare the following in the buckets:
• Bucket 1 — warm to hot tap water for rinsing.
• Bucket 2 — mild detergent and warm to hot
water.
• Bucket 3 — mix a solution of unscented bleach
(5% Na CL O) or commercial sanitizer and warm
to hot water. Mixture must supply 100 PPM
available chlorine (1/4 oz. [7.5 ml] bleach to
1gallon [7.6 liters] water).
2. Disconnect the “syrup-line side” of the BIB connector.
3. Rinse connector with warm tap water.
4. Connect syrup connector to BIB connector and
immerse both into Bucket 1. A “bag-side” connector
can be created by cutting the connector from an empty
disposable syrup bag.
40 Part Number 020003996 3/15
Section 4 Maintenance
5. Draw rinse water through system until clean water
is dispensed. Most beverage valves allow the syrup
side to be manually activated by depressing the syrup
pallet.
6. Connect Bucket 2 to system.
7. Draw detergent solution through system until solution
is dispensed.
8. Repeat steps 2-7 until all syrup circuits contain
detergent solution.
9. Allow detergent solution to remain in the system for 5
minutes.
10. Connect Bucket 3 to system.
11. Draw sanitizing solution through system until solution
is dispensed.
12. Repeat step 11 until all syrup circuits contain sanitizer
solution.
13. Allow sanitizer solution to remain in system for 15
minutes.
14. Remove nozzles and diffusers from beverage valves.
15. Scrub nozzles, diffusers and all removable valve parts
(except electrical parts) with a plastic brush or a soft
cloth and the detergent solution.
16. Soak nozzles, diffusers and removable valve parts
(except electrical parts) in sanitizer for 15 minutes.
17. Replace nozzles, diffusers and valve parts.
18. Connect Bucket 1 to system.
19. Draw rinse water through system until no presence of
sanitizer is detected.
20. Attach syrup connectors to BIBs.
21. Draw syrup through system until only syrup is
dispensed.
22. Discard first 2 drinks.
2. Disconnect all product and water lines from product
tanks and remove carbonator.
3. Locate the Figal syrup tank for the circuit to be
sanitized. Remove both quick disconnects from the
Figal syrup tank. Rinse quick disconnects in tap water.
4. Connect rinse tank to the syrup line. Draw clean rinse
water through the valve until syrup is flushed from the
system.
5. Connect detergent tank to the syrup line and draw
detergent through the valve for two minutes. Then,
allow remaining detergent to stay in the system for five
minutes.
6. Connect rinse tank to the syrup line. Draw clean rinse
water through the valve until detergent is flushed from
the system.
7. Remove valve nozzle and diffuser as shown in Daily
Cleaning instructions. Using a plastic brush or a soft
cloth and warm water, scrub the nozzle, diffuser,
bottom of the dispensing valve and cup lever, if
applicable.
8. Place removable valve parts (EXCEPT solenoids) in
sanitizing solution for 15 minutes.
9. Replace valve diffuser and nozzle on the beverage
valve.
10. Connect sanitizer tank to the syrup line and draw
sanitizer through the valve for two minutes. Allow
sanitizer to remain in the system for a minimum of 15
minutes.
11. Reconnect syrup and carbonated water lines.
12. Draw syrup through the lines to rinse the system.
Discard drinks until at least two cups of satisfactory
tasting beverage are dispensed through the valve.
Shipping, Storage and Relocation
Caution
FIGAL BEVERAGE SYSTEM
1. Prepare the following in three clean Figal tanks:
• Rinse tank - fill with room temperature tap
water.
• Detergent tank - mix approved beverage system
cleaner with warm water as directed.
• Sanitizing tank - mix a solution of unscented
bleach (5% Na CL O) or commercial sanitizer and
warm to hot water. Mixture must supply 100
PPM available chlorine (1/4 oz. [7.5 ml] bleach to
1 gallon [7.6 liters] water).
Part Number 020003996 3/15 41
Before shipping, storing, or relocating this unit, syrup
systems must be sanitized. After sanitizing, all liquids
(sanitizing solution and water) must be purged from the
unit. A freezing environment causes residual sanitizing
solution or water remaining inside the unit to freeze,
resulting in damage to internal components.
,
Maintenance Section 4
THIS PAGE INTENTIONALLY LEFT BLANK
42 Part Number 020003996 3/15
Section 5
Troubleshooting
Checklist
If a problem arises during operation of your dispenser, follow the checklist below before calling service. Routine adjustments
and maintenance procedures are not covered by the warranty.
ProblemPossible CauseTo Correct
Dispenser will not
dispense ice (and NO
SOUNDS are heard when
machine is activated).
Dispenser will not
dispense ice (motor runs
but no ice movement is
heard in bin).
Excessive clustering or
bridging of ice.
Ice dispenses
continuously.
Thumping noise or
irregular sound at a
particular area of the
dispenser.
Dispensing crushed ice
or reduced dispensing
speed.
Door will not close.Ice jammed in chute.Adjust bridge in ice machine or, when manually
Mounting brackets for
rocking chute have spread
too far apart.
No power.Check electrical connection.
Loose wire in electrical system.Thoroughly check all wire connections.
Dispenser overloaded with ice.Remove ice from dispenser until unit will operate.
Motor not working.Check thermally protected motor. Replace motor or
capacitor if necessary.
No ice in bin.Fill dispenser with ice.
Door not opening.Check rocking chute mechanism or electric solenoid
operation.
Paddle wheel pin slipped from the paddle wheel.Replace paddle wheel pin.
Loaded ice not broken up. (Caution: Super cooled
ice is not covered by the Servend warranty.)
Excessive water spilling from the ice machine.Adjust ice machine to eliminate water spillage.
Poorly adjusted ice machine.Adjust ice machine to eliminate large waffle shapes.
Extremely low usage of the dispenser.Lower the ice level in the bin.
Misaligned microswitch.Adjust microswitch.
Agitation timer set incorrectly.Test agitation timer.
Shaved ice clusters in the bin.Remove clusters, discover why ice is shaving, and
Water spillage from ice machine into dispenser bin.Adjust ice machine.
Agitation timer.Test agitation timer.
Bridge of ice sheet is too thick.Adjust ice machine.
Paddle wheel area broken or cracked.Replace paddle wheel area.
Ice clusters in bin.Break up or remove clusters.
Door not fully open.Adjust door.
Door and/or door lock has come out of place.Replace door and lock into proper position.
Break ice clusters before manually filling the
dispenser. (See ice recommendations.)
then repair.
filling, break up clusters.
Bend parts into shape.
Part Number 020003996 3/15 43
Troubleshooting Section 5
Drink Troubleshooting
Condition Investigation Check Correction
Water only dispensing No pressure Regulator(s) out of
Defective HP regulator Check/repair/replace HP regulator.
CO2 line pinched, kinked
or obstructed
Is there power to the
valve?
Is the ratio (brix) of the
drink correct?
Is the ratio (brix) of the
drink correct?
correct?
Broken wire or loose
connection
Bad microswitch Replace microswitch.
Flow control out of
adjustment
Insufficient soda flow
due to low carbonator
pressure
Low CO2 pressure due to
leaks
Obstruction in the water
or soda line
Flow control out of
adjustment
Soda flow too high Reset CO2 pressure or replace regulator if
Obstruction in syrup line Clean out the syrup line.
Over carbonation Check CO2 supply. Reset pressure or replace
Dirty lines/valves Clean/sanitize entire system.
Check/adjust regulator(s).
Check/repair/replace CO2 line.
breaker.
Replace water filter.
Check/clean/replace pump strainer.
Check/clean/repair water check valve.
Check for frozen water line. Internal carbonator
unit only.
electrode or liquid level control.
Adjust HP regulator to the proper setting.
Check/repair/replace CO2 line.
Replace/repair wire or connector.
Adjust the flow control.
Adjust CO2 pressure or change the tank.
Repair CO2 leaks.
Clean out the lines.
Adjust the flow control.
necessary.
regulator if necessary.
44 Part Number 020003996 3/15
Section 5 Troubleshooting
Condition Investigation Check Correction
No water, syrup or gas
dispensing
Is there power to the unit? No power Plug in unit or reset breaker.
Power to control box Replace fuse or control box.
Is power coming through
the key switch?
Is there power to the key
switch?
Key switch “off ” Turn switch “on”.
Key switch defective Replace key switch.
No power through the
transformer
Reset/replace transformer.
Pump Troubleshooting
ProblemPossible CauseTo Correct
Pump motor does not
shut off
Pump motor intermittentProblem with probe or probe harness
Problem with probe or probe harness1. Remove probe electronics.
2. Pass magnetic tip of screwdriver by lower end
of tube extending from electronics package.
3. Reed switch will close
4. Carbonator operates.
Pump motor does not
pump
Water pressure from water source is not high
enough
Quickdraw Mechanism Troubleshooting
ProblemPossible CauseTo Correct
Ice dispense door is not
closing
Ice portion size is
increasing
Ice portion size is erraticSensor board and main board are not
CO2 supply is low.Replenish CO2 supply.
CO2 regulator set too low.Check regulator setting and adjust to 40-45psig.
Toggle switch is in the OFF or MANUAL position.Move toggle switch to the AUTO position.
Power is disconnected from unit.Plug unit in.
CO2 supply is low.Replenish CO2 supply.
CO2 regulator set too low.Check regulator setting and adjust to 40-45psig.
Sensor board and main board are not
communicating properly.
communicating properly.
Verify water pressure leading into pump inlet is
40psi minimum.
Check main board/sensor board communication
process.
Check main board/sensor board communication
process.
Part Number 020003996 3/15 45
Troubleshooting Section 5
NECESSAR
Quickdraw Ice Portion Control Program
SUPPLY POWER ON
SWITCH IN
MANUAL MODE
PRESS ONE (1)
TIME (IN 3S)
PROGRAM
MODE
DISPLAY
“0001”
SET TOTAL
PULSES FOR
EACH SIZE
POWER UP
YES
SWITCH IN
AUTO MODE
NO
AUGER TIMES
OUT IN 30 SEC
IF CHUTE
CANNOT BE
FILLED W/ICE
TO MANUALLY
DISPENSE
PRESS AND HOLD
“MANUAL PUSH
FOR ICE” SWITCH
PRESS PROGRAM SWITCH ONCE (1), TWICE (2), THREE (3), OR FOUR (4), TIMES (IN 3 SEC) TO ENTER THESE PROGRAM MODES
DISPENSES FOR
EACH SIZE SINCE
“8888” THEN
PRESS TWO (2)
TIMES (IN 3S)
DATA DISPLAY
MODE “0002”
READ NO. OF
LAST RESET
(9999) MAX
DISPLAYS
“____”
DISPLAY SHOWS
INDICATING OUT
DISPENSE
CHUTE FILLED
W/ ICE
“_ICE”
OF ICE
ENTER PROGRAM MODE
PRESS THREE (3)
TIMES (IN 3S)
TEST MODE
MODE “0003”
MANUALLY CYCLE
SENSORS &
MOTORS FOR
TROUBLESHOOTING
NO
YES
AUTO
MODE
TURN SWITCH
TO OFF TO
RESET, THEN FIX
OUT OF ICE
CONDITION
EXIT PROGRAM MODE
REMOVE ICE IN
CHUTE &
MANUALLY
BLOCK SENSOR
WITH PAPER:
“1113” FOR
BLOCKED
“1003” FOR
UNBLOCKED ICE
CHUTE SENSOR
PRESS ANY SIZE
BUTTON TO
DISPENSE
PROGRAMMED
SIZE
FIXED MAXIMUM
TIME IS 6 SEC IF
PROGRAMMED
PULSE COUNT IS
NOT REACHED
PRESS FOUR (4)
TIMES (IN 3S)
ICE SENSING
MODE “0004”
ADJUSTS
IR BEAM
STRENGTH IN
ICE CHUTE
REPEAT
FOR
EACH
SIZE
AS
PRESS SMALL
PRESS ANY
SIZE BUTTON
TO DISPLAY
ITS PRESENT
PULSE
SETTING
Y
PRESS THE
SMALL
BUTTON TO
DECREASE
PULSE COUNT
BY 1 EACH
PRESS
OR
PRESS ANY SIZE BUTTON TO
DISPLAY ITS RUNNING COUNT
SINCE LAST RESET
PRESS THE
LARGE
BUTTON
TO
INCREASE
PULSE
COUNT BY
1 EACH
PRESS
PRESS PROGRAM BUTTON ONE (1) TIME TO EXIT PROGRAM MODE & SAVE SETTINGS
REPEAT FOR
ALL SIZES AS
NECESSARY
TO RESET
COUNT TO
ZERO,
PRESS &
HOLD ITS
SIZE BUTTON
FOR
3 SECONDS
SIZE BUTTON TO
TEST ICE CHUTE
SENSOR
DISPLAY “1XX3”
PRESS LARGE
SIZE BUTTON TO
TEST AGITATOR
DISPLAY “3003”
PRESS XLARGE
BUTTON TO
TEST AIR
SOLENOID
DISPLAY “4003”
PRESS LARGE
SIZE BUTTON
AGAIN TO
TOGGLE
BETWEEN
“3113” AGITATOR
ON AND
“3003” AGITATOR
OFF
PRESS XLARGE
SIZE BUTTON
AGAIN TO
TOGGLE
BETWEEN “3113”
AIR SOL ON AND
“3003” AIR SOL
OFF
ADJUSTABLE
FROM 3-30
FACTORY:
SETTING IS (7)
“0704”
PRESS SMALL
SIZE BUTTON
TO REDUCE ICE
LEVEL IN CHUTE
(MORE
SENSITIVE IR
BEAM)
PRESS LARGE
SIZE BUTTON
TO INCREASE
ICE LEVEL
IN CHUTE (LESS
SENSITIVE IR
BEAM)
46 Part Number 020003996 3/15
SERVEND
2100 FUTURE, SELLERSBURG, IN 47172
800-367-4233
WWW.MANITOWOCBEVERAGE.COM/US
Every new piece of Manitowoc Foodservice equipment comes with KitchenCare™ and you choose the level of service that meets
your operational needs from one restaurant to multiple locations.
StarCare – Warranty & lifetime service, certied OEM parts, global parts inventory, performance audited
ExtraCare – CareCode, 24/7 Support, online/mobile product information
Talk with KitchenCare™ • 1-844-724-CARE • www.mtwkitchencare.com
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