Thank you for purchasing the TeleVoIP Stick™. This product gives you many options to
communicate with others over either the internet or the Public Switched Telephone Network (PSTN) using regular telephones. In other words, the TeleVoIP Stick™ lets you use your regular
analog telephone to make and receive calls over either VoIP or PSTN.
Read this manual to learn how to configure The Stick for your locale and obtain the best return on
your investment by using its advanced features.
The TeleVoIP Stick is designed to work in conjunction with Skype™ (http://www.skype.com
You must download and install Skype™ before installing the TeleVoIP Stick™.
Skype™ is a Peer-to-Peer (P2P) program used to make free calls over the internet to anyone else
who also has Skype™. Skype™ is currently free, easy to download, and runs on most computers
with Windows XP. The TeleVoIP Stick™ software interacts with Skype™ to give you options such
as forwarding IP calls or inbound PSTN calls.
The TeleVoIP Stick user interface also provides a Speed Dial List that links a specific Skype™
account to a user-defined speed dial entry or a regular telephone number via SkypeOut™
You can dial out through your regular telephone using the speed dial index number, and the
interface will connect to the Skype™ account or number linked to it and complete the call.
1.1 911 Calls
A defining advantage of the TeleVoIP Stick™ is the ability to make 911 calls through the device.
By default, Emergency 911 calls go out via PSTN (regular telephone service) connection.
If your emergency contact number is different, make sure you go to the Settings tab on the
TeleVoIP Stick™ application window and change the Local Emergency Number field to represent
your requirements.
See the detailed description of this field later in this manual.
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1.2 Important Safety Instructions
When using your telephone equipment, basic safety instructions should always be followed to
reduce the risk of fire, electric shock and injury to persons, including the following:
1. Read and understand all instructions.
2. Follow all warnings and instructions marked on the product.
3. Unplug this product from the wall outlet before cleaning.
4. Do not use liquid cleaners or aerosol cleaners. Use a damp cloth for cleaning.
5. Do not use this product near water, for example, near a bath tub, wash bowl, kitchen sink
or laundry tub, in a wet basement, or near a swimming pool.
6. Do not place this product on an unstable cart, stand, or table. The product may fall causing
serious damage to the product.
7. This product should never be placed near or over a radiator or heat register.
8. This product should not be placed in a built-in installation unless proper ventilation is
provided.
9. This product should be operated only from the type of power source indicated on the label.
If you are not sure of the type of power supply to your home, consult your dealer or local
power company.
10. Do not allow anything to rest on the power cord. Do not locate this product where the cord
will be stepped on.
11. Never overload wall outlets and extension cords as this can result in the risk of fire or
electric shock.
12. Never push objects of any kind into this product through cabinet slots as they may touch
dangerous voltage points or short out parts that could result in a risk of fire or electric
shock. Avoid spilling liquid of any kind on this product.
13. To reduce the risk of electric shock, do not disassemble this product.
Take it to a qualified technician when some service or repair work is required.
Opening or removing covers may expose you to dangerous voltages or other risks.
Incorrect reassembly can cause electric shock when the appliance is subsequently used.
14. Unplug this product from the wall outlet and refer servicing to qualified personnel under the
following conditions:
• When the power supply cord or plug is damaged or frayed.
• If liquid has been spilled into the product.
• If the product has been exposed to rain or water.
15. - If the product does not operate normally by following the operating instructions, adjust
only those controls covered in the operating instructions.
Improper adjustments of other controls may result in damage and will often require
extensive work by a qualified technician to restore the product to normal operation. This
may be necessary:
• If the product has been dropped or the cabinet has been damaged.
• If the product exhibits a distinct change in performance.
16. Avoid using a telephone (other than a cordless type) during an electrical storm. There is a
risk of electric shock from lightning.
17. Never use a telephone to report a gas leak in the vicinity of the leak.
General Installation Safety
1. Never install telephone wiring during a lightning storm.
2. Never install telephone jacks in wet locations unless the jack is specially designed for wet
environments.
3. Never touch uninstalled telephone wires or terminals unless the telephone line has been
disconnected at the network interface.
4. Use caution when installing or modifying telephone lines.
To be able to take advantage of all the features of the TeleVoIP Stick, you will need the
following equipment:
•An ordinary PC running Windows XP.
At a minimum, we recommend 700 MHz Pentium III (or comparable) with at least 256 MB
RAM and at least 50 MB free disk space free on C: drive.
•The computer must be fitted with a connection to the Internet and a sound card with
microphone and speaker connectors. We recommend one of the following soundcards:
o Creative SoundBlaster
o Integrated SoundBlaster / Direct Sound AC97 Audio
o Integrated Chaintech MultiMedia Card CMC5.1 / AC'97 Codec
o Integrated Via VT1617A / AC97 - 2 Channel
o RealTek ALC655 / RealTek AC97 for Via (R) Audio Controls
o Vinyl AC97 Codec Combo Driver
o RealTek AC97 Integrated Sound Card
o Terratec Aureon 5.1 PCI Sound Card
• Skype™ software, version 1.4 or greater, installed and running.
• One or more analog telephones (Up to 5 can be connected serially to the device).
Modems, Faxes, etc. can also be connected. Portable telephones with satellite handsets
can be advantageous.
• A telephone outlet.
• Standard telephone cable with RJ11 plug.
• A PC type speaker system (optional).
• A PC type microphone (optional).
• Internet access (cable modem or ADSL preferable).
1.4 Package Contents
The contents of the TeleVoIP Stick™ package should include:
• 1 - TeleVoIP unit.
• 1 - 12 VAC Power Supply
• 1 - Standard Telephone cable
• 2 - Audio Cables
• 1 - CD with TeleVoIP Stick™ software and documentation.
Before installing the TeleVoIP Stick™, you will need to install Skype™. Download the latest
version from http://www.skype.com
continuing. You can do this by placing a call to Echo Test Service using a headset or
Speaker/MIC combination. See the Skype™ instructions for more details.
Place the TeleVoIP Stick™ near your computer and adjacent to a telephone line wall jack and
an electrical power outlet jack. At least one telephone or portable telephone base is
necessary on the desktop.
To fully use the Stick’s IP functions, you will need to connect your extension telephones to it.
You can do this by modifying the telephone wiring in the premises or possibly using an unused line
pair. Or, you can simply use multiple satellite handsets paired with a single base that is connected
to the Stick.
Extension telephones on the same telephone line that are not connected as devices on the Stick
will still operate as normal PSTN phones.
, and follow the wizard. Make sure it is operational before
On the back of the TeleVoIP Stick™ are a Telephone Line jack, a Phone jack and a Power jack.
Make sure you only use the power supply that came with the product.
On the front of the Stick are 4 connectors, each with color-coded labels. From left to right, they