Installation, Servicing & User Instructions
THESE INSTRUCTIONS TO BE LEFT WITH THE USER
Manufactured By:
Multiglow Fires
Canterbury Road,
St. Nicholas-at-Wade,
Nr. Canterbury,
Kent CT7 0PQ
Telephone: 01843 847575
Fax: 01843 848300
Email: sales@multiglow.com
Web: www.multiglow.com
IM006.2 (12th April 2010)
Fuori Firebox
Decorative fuel effect appliances
for use with Natural Gas
Copyright:
This manual is copyrighted by Multiglow Fires © 2009.
No part of this document may be reproduced in any form or by any means, without the
express written permission of Multiglow Fires.
Warranty:
Multiglow Fires takes pride in using and supplying high quality materials and parts.
However, should any defect in either the workmanship or the materials used become
apparent within one year of purchase, Multiglow Fires will replace or repair the item, free
of charge, at a time that is convenient to you, our valued customer.
In order to ensure your safety, warranty claims must be made through the retailer from
whom the product was purchased.
Under UK law, the purchaser’s contract of sale is with the retailer. As such, Multiglow Fires
cannot enter into discussions with the purchaser until the retailer has inspected any
claim and validated it.
Multiglow Fires reserve the right to make a charge for any service call or to refuse service
when a defect is due to incorrect use or installation.
Page i
Table of Contents
GENERAL INFORMATION........................................................................................1
1. Conformity .................................................................................................... 2
2. General Notes ............................................................................................... 3
2.1. Flue Specifications .................................................................................... 4
2.2. Ventilation Requirements........................................................................... 4
3. Important Notes ............................................................................................ 4
4. Technical Data............................................................................................... 5
4.1. Technical Data Common to all Models......................................................... 5
4.2. Model Specific Technical Data .................................................................... 5
INSTALLATION INSTRUCTIONS.............................................................................6
5. Installation Procedure .................................................................................... 7
5.1. Contents Checklist .................................................................................... 7
5.2. Flue Requirements.................................................................................... 7
5.3. Room Ventilation ...................................................................................... 8
5.4. Appliance Location.................................................................................... 8
5.5. Hearths ................................................................................................... 8
5.6. Hole-In-The-Wall Installations.................................................................... 8
5.7. Installation of the Appliance ...................................................................... 8
5.7.1. Remote Control (GV60)........................................................................ 9
5.7.2. Wall Switch Control (GV60) ................................................................ 10
5.8. Commissioning the Fire ........................................................................... 11
5.9. Fuel Bed Installation ............................................................................... 11
6. Function Checks .......................................................................................... 12
6.1. Lighting the Pilot and Main Burner............................................................ 12
6.2. Checking the Reference Pressure ............................................................. 12
6.3. Checking for Spillage............................................................................... 12
7. Commissioning ............................................................................................ 13
8. Final Check & Customer Briefing ................................................................... 14
9. Servicing..................................................................................................... 15
9.1. Parts List ............................................................................................... 15
9.2. General Maintenance .............................................................................. 15
9.3. Renewing Pilot Burner/Ignition Unit.......................................................... 15
9.4. Renewing Flame Failure Control Valve ...................................................... 17
USER INSTRUCTIONS ...........................................................................................18
10. Fuel Bed Layouts ......................................................................................... 19
10.1. Pumice Base Layer.................................................................................. 19
10.2. Fuori 400 - Pebble Layout........................................................................ 20
10.3. Fuori 400 - Driftwood Layout ................................................................... 21
10.4. Fuori 550 - Pebble Layout........................................................................ 22
10.5. Fuori 550 - Driftwood Layout ................................................................... 23
10.6. Fuori 700 - Pebble Layout........................................................................ 24
10.7. Fuori 700 - Driftwood Layout ................................................................... 25
11. Control Systems........................................................................................... 26
11.1. Identification.......................................................................................... 26
Page ii
11.2. Remote Control (GV60) ........................................................................... 27
11.3. Wall Switch Control (GV60)...................................................................... 28
11.4. Remote Control Handset Battery Replacement .......................................... 28
11.5. Remote Control Receiver Unit Battery Replacement ................................... 28
TROUBLESHOOTING .............................................................................................29
12. General Troubleshooting .............................................................................. 30
13. Appendix 1 – GV60 Installation Instruction..................................................... 31
Page 1
GENERAL INFORMATION
Page 2
1. Conformity
Because Multiglow Fires believe in the use of modern technology and materials, they
reserve the rights to modify or change the layout and controls of their burner trays, at
anytime, whilst still complying with current specifications.
Therefore these ‘instructions’ are a general guide only and are not specifically in
compliance with the shape or size of your appliance. These units must be installed in line
with current ‘GAS SAFETY (INSTALLATION AND USE) REGULATION’ applicable to the
country of use.
Warning
Only use the approved refractories supplied with this appliance.
NOTE: For the safe and efficient operation of this appliance, it must be installed inline
with current British Standard (BS 5871: PART 3) or the equivalent standard for
the country of use and take into account the local and national building
regulations or bye-laws where necessary.
NOTE: This appliance has been designed for use with NATURAL GAS only. Prior to
installation, ensure that the distribution conditions (identification of the type of
gas and pressure) and the adjustment of the appliance are compatible.
NOTE: The white fibre blanket should not be removed from the burner tray.
NOTE: Multiglow Fires will NOT accept any liability or responsibility for an appliance that
has been installed outside the technical data specified in this manual and is not in
agreement with the above statements.
Page 3
2. General Notes
The MULTIGLOW FUORI FIREBOX is a Decorative Fuel Effect (D.F.E.) primary aerated gas
fire, designed to comply with BS EN 509:2000 and is intended for decorative use only. It
has been designed to operate on NG gas only and must be fitted on a non-combustible
hearth in a standard builders opening, with a chimney in compliance and satisfying the
requirements of BS 5871 – Part 3.
This appliance conforms to the relevant Safety Standards but during use, there are naked
flames and parts of the casing become hot.
Warning
If the appliance is fitted with a permanent guard (to BS 6778), no part of
the guard should be permanently removed so that access to the flame is
minimized, as it does not give full protection for young children, the
elderly or the infirm.
This appliance is not fitted with an integral guard. In normal use
consideration may be given to the use of a guard conforming to BS 6678
or BS 6539 such that the access to the flame is minimised and for the
protection of young children, the elderly or the infirm.
NOTE: The larger of the units manufactured have gas of 33,000 BTU. Therefore, it is
essential that the gas supply pipework be of a size that will allow for the correct
flow rate (see TECHNICAL DATA for required information). Ideally, the 8mm
connection pipe to the burner should be as short as possible and the maximum
length should not be greater than 1m. Also ensure that the isolating tap does not
have a reduced bore.
RCF Advice:
This product may use components containing Refractory Ceramic Fibres (RCF), which are
main-made vitreous silicate fibres. Excessive exposure to the fine dust of this material
may cause irritation to eyes, skin and respiratory tract.
Therefore during installation and servicing we recommend that you use a HEPA filtered
vacuum cleaner to remove any dust and soot accumulated in and around the fire before
and after working on the fire, to ensure that the release of fibres from these RCF articles is
kept to a minimum.
You should follow the normal hygiene rules of not smoking, eating or drinking in the work
area.
When replacing components containing Refractory Ceramic Fibres (RCF), we recommend
that the replaced items are not broken up, but are sealed within heavy duty polythene
bags, clearly labelled as RCF waste and may be disposed of in suitably licensed landfill
sites.
It should be noted that exposure to the fibres is unlikely in normal use.
Page 4
2.1. Flue Specifications
The appliance has been tested and approved with a flue of 7” (177.8mm) diameter and 5”
(127.0mm) diameter. Please review the technical specifications in Section 4.2 Model
Specific Technical Data for full details of applicable flue diameters and lengths for each
model.
2.2. Ventilation Requirements
Sizes 400 and 550 are rated below 7kW, therefore no vent is required if the flue flow for
the clearance of the products of combustion is correct. However, if spillage is detected
using the method defined for spillage test, then additional ventilation may be required.
All other appliance sizes (7kW or over) will require purpose provided ventilation in the
room where the appliance is located, in accordance to the rules in force.
All ventilation must comply with the rules in force for the country in which the appliance is
fitted.
3. Important Notes
1) Do not cover ventilation holes in top grille with fuel bed.
2) The chimney should be regularly checked to ensure that all products of combustion are
entering the flue and there is no excessive build up of soot.
3) Regularly inspect the purpose provided ventilation to check that it is free from
obstruction.
4) This appliance is fitted with an oxygen depletion system which shuts off the gas supply
if the oxygen level in the room is depleted, which is caused a blocked or obstructed
chimney.
5) If for any reason the fire shuts itself down, attempt to relight the appliance by using
the startup procedure described in Section 11 - Control Systems.
6) If the oxygen depletion system continues to operate (and repeatedly shuts the
appliance off) following several restarts, call in a properly qualified installation
engineer.
7) There are no user replaceable parts, except the 4 high quality AA batteries, which can
be changed by the end user.
Page 5
4. Technical Data
4.1. Technical Data Common to all Models
Gas Category I2H I
2E
I
2E+
Gas Type G20
Inlet Pressure 20mbar
Countries of Destination
AT, CH, CZ, DK, EE,
ES, FI, GB, GR, HR,
IE, IT, LT, LV, NO,
P
T, RO, SE, SI, SK,
TR
DE, LU, PL
BE, FR
OxyPilot SIT NG 9039
Gas Valve Mertik Maxitrol GV60
Inlet Connection 8mm
4.2. Model Specific Technical Data
Size/Model 400mm 550mm 700mm
Nominal Input (Gross) 5.0 kW 6.95kW 9.80kW
Nominal Gas Flow Rate 0.476 (m3/h) 0.662 (m3/h) 0.933 (m3/h)
Injector Marking/Size
1x Bray 82/520
1x Bray
82/520
1x Bray 82/750
Mass of Appliance 7.5kg 9kg 10.5kg
Class 1 3.0 metres / 177.8mm (7”) Minimum Flue
Height/
Diameter
Class 2 3.0 metres / 127.0mm (5”) n/a
Class 1 580mm W x 580mm H
870mm W x
455mm H
Maximum Opening
Size for Min. Flue
Height/Diameter
Class 2
580mm W x
470mm H
580mm W x
375mm H
n/a
Note: Other combinations of Builder’s opening sizes are acceptable, provided that the
minimum flue diameter/height are not less than those stated above and the
products of combustion clear following a smoke test after 10 minutes running
from cold.
Page 6
INSTALLATION INSTRUCTIONS
Page 7
5. Installation Procedure
5.1. Contents Checklist
1 x Fuori Fire Box
1 x Pumice Burner
1 x Receiver Pack
1 x Set Ceramic Set (driftwood or pebbles)*
1 x Inlet nut & Olive
4 x AA Batteries
1 x 9V Battery
*The Fuori Firebox can be supplied and used with or without driftwood or pebble ceramics,
depending on customer’s requirements.
IMPORTANT: Before installation, ensure that the local distribution conditions (identification
of gas type and pressure) and the adjustment of the appliance are compatible.
5.2. Flue Requirements
Ensure that the builders opening, flue and hearth are constructed from non-combustible
materials, and conform to National Regulations.
The Fuori 400 & 550 Firebox appliances require a minimum flue diameter of 125mm (or
equivalent area) and are used with the opening sizes as specified in the Technical Data
section.
The Fuori 700 Firebox requires a minimum flue diameter of 175mm (or equivalent area)
and is used with the opening size dimensions as specified in the Technical Data section.
The chimney should be swept before appliance is installed and a flue flow test, as
described below, in accordance with national regulations should be carried out.
Flue Flow Test - Apply smoke match/pellet to the flue opening at hearth level and observe
smoke. If there is a definite flow in to the flue continue with installation. If not preheat
the flue for approximately 10 minutes and re-test. If there is still no flow the flue may
need attention.
SEEK EXPERT ADVICE
Any flue damper plates or flue restrictors must be removed, or fixed permanently in the
fully open position.
It is important to ensure that only one appliance is connected to the chimney and it is
structurally sound, so that combustion products DO NOT enter any part of the building.
The chimney must be continuous from inlet to termination
Page 8
5.3. Room Ventilation
The room ventilation must be in accordance with national regulations. If in any doubt
about any ventilation requirements seek expert advice.
5.4. Appliance Location
The Fuori Fireboxes can be mounted on a hearth, shelf mounted or flush mounted for
hole-in-the wall applications. The builder’s opening must be constructed of noncombustible material
5.5. Hearths
Multiglow Fires recommends that a hearth is fitted which conforms to national regulations.
It must be constructed of be non-combustible material and minimum of 12mm thick and
must project 150mm either side of the burner and at least 300mm in front of the burner.
The hearth should not be less than 50mm above floor level. A fender of at least 50mm
height will satisfy the requirements of the installation regulations (refer to BS5871: Part 2).
5.6. Hole-In-The-Wall Installations
If a hearth is not fitted, the fire must be installed so that the burner or incandescent
material will be at least 225mm above the floor (refer to Document J of the Building
Regulations).
5.7. Installation of the Appliance
IMPORTANT NOTES
An isolation valve must be fitted adjacent to the appliance which, when closed, allows
the complete burner and control assembly to be disconnected for maintenance or
repair in accordance with national regulations.
Dirt and debris in the gas system can block the valve and injectors, any fault caused
by this are not covered by the guarantee
Do not use any jointing compound on compression fittings as it can get into the
control valve and cause it to fail and void the guarantee.
The appliance has been set and tested at the factory; however the Connections may
have been disturbed in transit or storage. Check that all gas connections are sound
before installation.
In certain wind conditions downdraughts can be caused, which will affect the
chimney’s performance. It is recommended that a chimney cowl is fitted that suitable
for Decorative Fuel Effect Appliances (D.F.E’s), which conforms to national regulations.
This appliance is not fitted with an integral guard. In normal use, consideration may
be given to the use of a guard that conforms to National Regulations so that access to
the naked flame is minimized.
Page 9
It is recommended that a guard be fitted to provide protection for children, the
elderly, or infirm. BS 8423-2002.
This appliance is intended for decorative purposes.
Use only parts supplied by Multiglow Fires if any replacements are required
Having ensured that the appliance application is correct and flue requirements,
ventilation and the gas supply (pressure and type) are correct, proceed with the
installation as described below.
For Wall switch control models, the wall switch may be fitted into an appropriately
sized flush or surface mounted box. Wiring may then be run to where the receiver
unit is located within the Fuori firebox.
For Mains operated receiver models locate the transformer in a suitable position
(this must not be under the fire) where it can be wired into the mains electric supply
and the low voltage lead connected to the receiver which is located within the Fuori
firebox. Transformers must be connected to the mains supply in accordance to the
rules in force.
1) Place the Fuori Firebox, with the pilot at the rear, and remove top grille.
2) Pass the gas supply pipe through the hole in the bottom of burner and connect it to
the test point elbow on the inlet at the right hand side, ensure restrictor screw in the
test point is fully open.
3) Carry out a gas soundness test in accordance with national installation regulations.
4) Use the test point on the isolator to check that the gas supply pressure is at the
correct working pressure of 20mbar with the burner operating at full rate.
5.7.1. Remote Control (GV60)
1) The GV60 remote control comes pre-wired. When installing make sure that the
ignition cable and infra-red sensor cable are kept apart by a minimum of 20mm.
2) If using battery operated receiver: Insert 4 x 1.5v AA high quality Alkaline,
Lithium or Nickel oxy hydroxide batteries into the receiver.
3) If using mains operated receiver: Ensure that there are no batteries in the
receiver unit, and then connect the transformer lead into the power inlet socket of the
receiver.
Warning
Using the mains transformer whilst batteries are installed in the receiver
unit may cause damage to both the batteries and the receiver.
4) Place the receiver unit into position.
5) Insert and connect 1 x 9v alkaline battery into the handset.
Page 10
Warning
The free air circulation below the burner must be such that the
temperature of any electrical or electronic component does not exceed 600
centigrade.
NOTE: In line with the best engineering codes and practices, it is essential that the
electrical wiring is protected from accidental damage. It is advised that the
flexible cables are placed in a plastic tube or sheath especially where the wiring
must pass through a wall or behind a fireplace surround. All wiring situated
below the burner should be placed so that the maximum clearance is obtained
from any potential hotspots.
5.7.2. Wall Switch Control (GV60)
1) The GV60 remote control receiver unit comes pre-wired. When installing make sure
that the ignition cable and infra-red sensor cable are kept apart by a minimum of
20mm.
2) If using battery operated receiver: Insert 4 x 1.5v AA high quality Alkaline,
Lithium or Nickel oxy hydroxide batteries into the receiver.
3) If using mains operated receiver: Ensure that there are no batteries in the
receiver unit, and then connect the transformer lead into the power inlet socket of the
receiver.
Warning
Using the mains transformer whilst batteries are installed in the receiver
unit may cause damage to both the batteries and the receiver.
4) Connect the lead from the wall switch into the receiver.
5) Place the receiver unit into position.
6) If the handset is also required, insert and connect 1 x 9v alkaline battery into the
handset.
Warning
The free air circulation below the burner must be such that the
temperature of any electrical or electronic component does not exceed 600
centigrade.
NOTE: In line with the best engineering codes and practices, it is essential that the
electrical wiring is protected from accidental damage. It is advised that the
flexible cables are placed in a plastic tube or sheath especially where the wiring
must pass through a wall or behind a fireplace surround. All wiring situated
below the burner should be placed so that the maximum clearance is obtained
from any potential hotspots.
Page 11
5.8. Commissioning the Fire
IMPORTANT: CHECK FOR SPILLAGE
A SPILLAGE CHECK MUST BE MADE BEFORE THE INSTALLED APPLIANCE IS
HANDED OVER TO THE CUSTOMER
This test is to be carried out with the appliance completely installed and all doors and
windows closed in the room in which the appliance is fitted. Test for spillage as described
in the procedure below:
1) Light the fire and set the control to maximum and leave for five (5) minutes.
2) After five (5) minutes, light a smoke match and position flush with fireplace opening, a
minimum of 50mm (2”) from side and a maximum of 50mm (2”) from top.
3) If the installation is satisfactory, smoke is drawn into the chimney and out of the
room. If this does not happen then leave alight for a further ten (10) minutes and recheck.
4) If smoke is still not drawn up the chimney, turn off, disconnect the appliance and seek
expert advice.
NOTE: If there are extractor fans in the room or adjacent rooms, these must be running
at full speed with all interconnecting doors left open.
Warning
If the fire goes out under normal operation and continues to go out after
relighting, spillage has occurred and the flue should be checked.
Warning
This appliance is fitted with an Oxygen Depletion System, which is
incorporated into the pilot ignition unit. Therefore it is important that it
must not be adjusted or put out of operation by the installer and must be
replaced with a complete unit of original manufacture in the event of
renewal.
5.9. Fuel Bed Installation
Refer to the appropriate section within Section 10 in the Users Instructions, starting
on Page 19 to lay out the fuel bed.
Page 12
6. Function Checks
6.1. Lighting the Pilot and Main Burner
1) Turn on gas supply, purge the gas line and check all gas joints for gas soundness.
Using the instructions in Section 11 for the appropriate control system:
2) Ignite the pilot (if applicable).
3) Light the main burner and leave on high for 10 minutes.
4) Set the burner back to the low position, where the flames should remain alight.
5) Turn the burner back to the pilot only position (if applicable).
6) Turn the burner/pilot off and ensure the pilot extinguishes.
6.2. Checking the Reference Pressure
The appliance is preset to the given heat input for the inlet pressure on the Data Plate. No
further adjustment should be necessary. However, the burner can be checked by fitting a
pressure gauge at the Test Point accessible to the left of the control valve. The pressure
should be checked with the appliance alight and the control set at ‘HIGH’ after checking
pressure, turn off appliance, remove pressure gauge, replace test point seal and check gas
soundness.
6.3. Checking for Spillage
A SPILLAGE CHECK MUST BE MADE BEFORE THE INSTALLED APPLIANCE IS HANDED
OVER TO THE CUSTOMER.
This test is to be carried out with the appliance fully fitted and front grate in
position.
a) Close all doors and windows of the room in which the appliance is fitted
b) Light the fire and set control to maximum and leave for five minutes.
After five minutes light a smoke match and position flush with fireplace opening, a
minimum of 50mm (2”) from side and a maximum of 50mm (2”) from top.
The installation is satisfactory if the smoke is drawn into the chimney and out of the room.
If this does not happen then leave alight for a further (10) minutes and check again
Warning
If smoke is still not drawn into the chimney, turn off and disconnect the
appliance and seek expert advice.
Page 13
Warning
If fire goes out under normal operation and continues to go out after
relighting, has occurred and the flue should be checked.
Warning
a) The oxypilot system shall not be adjusted by the installer.
b) The oxypilot spillage monitoring system shall not be put out of
operation.
c) When the oxypilot system is damaged or any of its parts exchanged
only original Manufacturer’s parts shall be used.
7. Commissioning
1) Check that the flue is adequate.
2) Ensure installation is gas tight.
3) Purge the installation.
4) Check the ignition system works correctly.
5) All controls operate correctly and freely.
6) Ensure that the burner pressure and gas rate are correct.
7) Any flame supervision devices operate in the correct time.
8) Carry out a spillage test on the appliance.
9) Clean area and ensure customer knows how to operate the appliance.
10) Complete the following section for final checks and handover to the customer.
Page 14
8. Final Check & Customer Briefing
1) Instruct the customer on the full operation of the appliance.
2) Recommend to the customer that a competent person should service the appliance
annually.
3) Recommend to the customer that on a yearly basis the flue should be swept to ensure
that all products of combustion are entering the flue or canopy and that there is no
excessive build up of soot and that rubbish should not be burnt on the fire or the fuel
bed be disturbed.
4) Instruct the customer that the pilot and flame sensing device fitted to this fire, also
acts as an atmospheric sensing device which shuts off the appliance if the evacuation
of the products of the combustion is interrupted.
5) Inform the customer that if the fire shuts off to restart the main burner as detailed in
Section 11. If the appliance fails to relight or repeatedly cuts off, then do not use
and inform a qualified person.
6) The customer should be warned not to throw rubbish onto or otherwise disturb the
fuel bed.
7) Where it is necessary to remove the refractories (fuel effect) for cleaning purposes,
this must be done using a soft brush (do not use a vacuum cleaner). When replacing
the refractories, this must be done as per the layouts in these instructions. Under no
circumstances should the layout be changed or more refractories added or taken off.
8) Hand over these Instructions to the Customer.
Page 15
9. Servicing
9.1. Parts List
Description Part No Quantity
Oxypilot
NG 9039 1
GV 60 Control Valve
GV 60 M1 1
Receiver
G6R-RIA 1
Batteries
AA 4
Batteries
PP3 1
All servicing of this appliance is to be carried out by a competent person.
Turn off gas supply before commencing any servicing always test for gas soundness and
spillage after refitting the appliance
9.2. General Maintenance
At yearly intervals turn off and allow to cool down. Check all fuel, pilot burner/ignition
unit, for soot or debris deposits. These can cause imperfect flame appearance and should
be removed by lightly vacuuming. Replace all misplaced coals/logs and relight.
NOTE: On the failure of either the pilot burner/ignition unit, or main control valve, have
repairs carried out by a competent person.
9.3. Renewing Pilot Burner/Ignition Unit
1) Isolate the gas supply.
2) Remove all ceramics and remove slotted vent plate surrounding the burner and store
in a safe place.
3) Lift out the burner noting the front face and store in a safe place.
4) Undo and remove the thermocouple nut from the interrupter block in the rear of the
control valve.
5) Disconnect and remove the piezo ignition wiring from the ignition electrode.
6) Undo and remove the 4mm gas supply pipe from the bottom of the pilot burner.
7) Undo the two screws holding pilot bracket in place.
Page 16
8) Undo and remove 2x4mm locating nuts/screws on the pilot/ignition unit. Remove the
unit.
9) Replace with new unit and reassemble in reverse order.
Figure 1 - Pilot Burner & Ignition Unit (9039)
Pilot Burner
Ignition Electrode
Piezo Lead
Connection
Thermocouple
4mm Copper
Tube Connection
Page 17
9.4. Renewing Flame Failure Control Valve
1) Proceed as items 1 through 5 of Section 9.3 above.
2) Remove the two wires from the interrupter block noting their position and unscrew
and remove the interrupter block.
3) With reference to Figure 2 undo and remove the ‘gas inlet’ pipe, the ‘gas outlet to
burner’ pipe and the pilot feed pipe.
4) Undo and remove the two pozi pan screws that hold the body of the main valve.
5) Using a new valve, reverse the procedure and re-fit the parts.
Valve - gas inlet
Valve - gas outlet to
burner
Interrupter block
Thermocouple
nut
Pilot feed pipe
Figure 2 - GV60
Page 18
USER INSTRUCTIONS
Page 19
10. Fuel Bed Layouts
Warning
The layout and quantity of the material contained in the fuel bed should
not be changed for any of the ceramic layouts contained within these
instructions.
Note: For all ceramic layouts, it is important to not compact the pumice during the
levelling process.
10.1. Pumice Base Layer
Spread the pumice evenly over the top of the burner until level with the top edge.
Figure 3 – Pumice Base Layer
Page 20
10.2. Fuori 400 - Pebble Layout
Spread the pumice evenly over the top of the burner until level with the top edge, and lay
the pebbles as shown in the photographs below. There should be a total of 21 pebbles.
Figure 4 – Fuori 400 Pebble Bottom Layer
Figure 5 - Fuori 400 Pebble Top Layer
Page 21
10.3. Fuori 400 - Driftwood Layout
Spread the pumice evenly over the top of the burner until level with the top edge, and lay
the driftwood as shown in the photographs below. There should be a total of 7 driftwood
pieces.
Figure 6 - Fuori 400 Driftwood Bottom Layer
Figure 7 - Fuori 400 Driftwood Top Layer
Page 22
10.4. Fuori 550 - Pebble Layout
Spread the pumice evenly over the top of the burner until level with the top edge, and lay
the pebbles as shown in the photographs below. There should be a total of 37 pebbles.
Figure 8 - Fuori 550 Pebble Bottom Layer
Figure 9 - Fuori 550 Pebble Top Layer
Page 23
10.5. Fuori 550 - Driftwood Layout
Spread the pumice evenly over the top of the burner until level with the top edge, and lay
the driftwood as shown in the photographs below. There should be a total of 8 driftwood
pieces.
Figure 10 - Fuori 550 Driftwood Bottom Layer
Figure 11 - Fuori 550 Driftwood Top Layer
Page 24
10.6. Fuori 700 - Pebble Layout
Spread the pumice evenly over the top of the burner until level with the top edge, and lay
the pebbles as shown in the photographs below. There should be a total of 48 pebbles.
Figure 12 – Fuori 700 Pebble Layout Bottom Layer
Figure 13 - Fuori 700 Pebble Layout Top Layer
Page 25
10.7. Fuori 700 - Driftwood Layout
Spread the pumice evenly over the top of the burner until level with the top edge, and lay
the driftwood as shown in the photographs below. There should be a total of 10 driftwood
pieces
Figure 14 - Fuori 700 Driftwood Bottom Layer
Figure 15 - Fuori 700 Driftwood Top Layer
Page 26
11. Control Systems
Warning
If the information in this manual is not followed exactly, a fire or explosion
may result causing property damage, personal injury or loss of life.
WHAT TO DO IF YOU SMELL GAS
• Do not try to light any appliance.
• Do not touch any electrical switch; do not use any phone in your building.
• Immediately call the National Gas Emergency Service on 0800 111 999.
11.1. Identification
Depending on the specification of your appliance, it will be supplied with a number of
possible control methods. Please identify your control from the details below, and then
refer to the appropriate following section.
Figure 16 - Remote Control
(GV60)
Figure 17 - Wall Switch
Control
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11.2. Remote Control (GV60)
Figure 18 – GV60 Valve Controls
Figure 19 - GV60 Remote Control Handset
1) Ensure that the ON/OFF switch on the control valve is ON.
2) Press both the bottom left hand button on the handset and the UP button at the same
time (both buttons are linked with an arrow) until a beep is heard, which indicates the
start sequence has begun, then release the buttons.
3) At this point further beeps indicate that the ignition process is in progress, after which
point the burner will move to the high rate and the burner will cross-light from the
pilot.
4) Adjust the gas rate/flame height by using either the up or down buttons on the
remote control.
5) To leave the burner in standby, continue to press the down arrow button until the
main burner extinguishes, leaving the pilot on.
6) To turn off both the main burner and pilot, press the OFF button.
NOTE: Should the fire be extinguished intentionally or unintentionally, do not attempt to
relight it for at least 3 minutes.
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11.3. Wall Switch Control (GV60)
Figure 20 – Wall Switch Control
1) Ensure that the ON/OFF switch on the control valve is ON.
2) Press and hold the ON-OFF button until a beep is heard, which indicates the start
sequence has begun, then release the buttons.
3) At this point further beeps indicate that the ignition process is in progress, after which
point the burner will move to the high rate and the burner will cross-light from the
pilot.
4) Adjust the gas rate/flame height by using either the up or down buttons on the
control.
5) To leave the burner in standby, continue to press the down arrow button until the
main burner extinguishes, leaving the pilot on.
6) To turn off both the main burner and pilot, press the ON-OFF button.
NOTE: Should the fire be extinguished intentionally or unintentionally, do not attempt to
relight it for at least 3 minutes.
11.4. Remote Control Handset Battery Replacement
1) Remove the battery cover from the rear of the handset, by pressing down at the top
of the battery cover and sliding downwards.
2) Remove and unclip the old battery and replace with a new PP3 9v battery.
3) Replace the cover.
11.5. Remote Control Receiver Unit Battery
Replacement
1) For remote control models that use a battery powered receiver unit:
2) Pull out the receiver unit from its location (normally under the fire).
3) Remove the battery cover.
4) Remove the existing batteries and replace with 4 x AA batteries. For the GV60 it is
recommended that high quality Alkaline, Lithium or Nickel oxy hydroxide are used
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TROUBLESHOOTING
Page 30
12. General Troubleshooting
No Spark
1) Ignition lead has become detached from electrode;
2) Pilot is damaged, or too far away from electrode, or too close;
3) Electrode is damaged and needs to be replaced;
4) Soot or debris on the pilot assembly and shorting spark;
5) Faulty ignition lead.
Sparking But Will Not Light
1) Check that gas isolator is open and gas is present;
2) Valve inlet has become blocked with debris;
3) Pilot injector is blocked.
Pilot Flame Shortens or Goes Out When Main Burner Is Opened
1) This indicates insufficient gas pressure to the appliance. Check for obstruction.
2) Check that there are no tight bends or kinks in the supply pipe and that it is capable
of supplying the required volume of gas.
3) Check pressure setting.
Pilot Goes Out At Regular Intervals
1) Check thermocouple is not loose. DO NOT OVER TIGHTEN
2) Thermocouple is damaged and needs replacing.
3) Faulty magnetic coil in valve – replace gas valve.
Blue Flame
1) It will take about 20 minutes for the fire to reach its working temperature, after this
time most of the blue flame should have gone.
2) Continuous blue flame can also be caused by poor pebble or wood arrangement, or
excessive up draught of the flue. Seek advice from your supplier.
3) Low gas pressure from the gas meter will also cause blue flame, check gas pressure.
Poor Flame Picture
1) Check gas pressure.
2) Ensure there are no obstructions in the gas supply.
3)
Re-lay the pebbles or wood as shown in the relevant drawing.
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13. Appendix 1 – GV60 Installation Instruction
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0558
Manufactured By:
Multiglow Fires
Canterbury Road,
St. Nicholas-at-Wade,
Nr. Canterbury,
Kent CT7 0PQ
Telephone: 01843 847575
Fax: 01843 848300
Email: sales@multiglow.com
Web: www.multiglow.com
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