Multiglow Fires Fuori Firebox Installation Manual

Installation, Servicing & User Instructions

THESE INSTRUCTIONS TO BE LEFT WITH THE USER

Manufactured By:

Multiglow Fires

Canterbury Road,

St. Nicholas-at-Wade,

Nr. Canterbury,

Kent CT7 0PQ

Telephone: [phone]

Fax: [phone]

Email: [e-mail]

Web: www.multiglow.com

IM006.2 (12th April 2010)

Fuori Firebox

Decorative fuel effect appliances

for use with Natural Gas

Copyright:

This manual is copyrighted by Multiglow Fires © 2009.

No part of this document may be reproduced in any form or by any means, without the
express written permission of Multiglow Fires.

Warranty:

Multiglow Fires takes pride in using and supplying high quality materials and parts.
However, should any defect in either the workmanship or the materials used become
apparent within one year of purchase, Multiglow Fires will replace or repair the item, free
of charge, at a time that is convenient to you, our valued customer.

In order to ensure your safety, warranty claims must be made through the retailer from
whom the product was purchased.

Under UK law, the purchaser’s contract of sale is with the retailer. As such, Multiglow Fires
cannot enter into discussions with the purchaser until the retailer has inspected any
claim and validated it.

Multiglow Fires reserve the right to make a charge for any service call or to refuse service
when a defect is due to incorrect use or installation.

Page i

Table of Contents

GENERAL INFORMATION........................................................................................1

1. Conformity .................................................................................................... 2

2. General Notes ............................................................................................... 3

2.1. Flue Specifications .................................................................................... 4

2.2. Ventilation Requirements........................................................................... 4

3. Important Notes ............................................................................................ 4

4. Technical Data............................................................................................... 5

4.1. Technical Data Common to all Models......................................................... 5

4.2. Model Specific Technical Data .................................................................... 5

INSTALLATION INSTRUCTIONS.............................................................................6

5. Installation Procedure .................................................................................... 7

5.1. Contents Checklist .................................................................................... 7

5.2. Flue Requirements.................................................................................... 7

5.3. Room Ventilation ...................................................................................... 8

5.4. Appliance Location.................................................................................... 8

5.5. Hearths ................................................................................................... 8

5.6. Hole-In-The-Wall Installations.................................................................... 8

5.7. Installation of the Appliance ...................................................................... 8

5.7.1. Remote Control (GV60)........................................................................ 9

5.7.2. Wall Switch Control (GV60) ................................................................ 10

5.8. Commissioning the Fire ........................................................................... 11

5.9. Fuel Bed Installation ............................................................................... 11

6. Function Checks .......................................................................................... 12

6.1. Lighting the Pilot and Main Burner............................................................ 12

6.2. Checking the Reference Pressure ............................................................. 12

6.3. Checking for Spillage............................................................................... 12

7. Commissioning ............................................................................................ 13

8. Final Check & Customer Briefing ................................................................... 14

9. Servicing..................................................................................................... 15

9.1. Parts List ............................................................................................... 15

9.2. General Maintenance .............................................................................. 15

9.3. Renewing Pilot Burner/Ignition Unit.......................................................... 15

9.4. Renewing Flame Failure Control Valve ...................................................... 17

USER INSTRUCTIONS ...........................................................................................18

10. Fuel Bed Layouts ......................................................................................... 19

10.1. Pumice Base Layer.................................................................................. 19

10.2. Fuori 400 - Pebble Layout........................................................................ 20

10.3. Fuori 400 - Driftwood Layout ................................................................... 21

10.4. Fuori 550 - Pebble Layout........................................................................ 22

10.5. Fuori 550 - Driftwood Layout ................................................................... 23

10.6. Fuori 700 - Pebble Layout........................................................................ 24

10.7. Fuori 700 - Driftwood Layout ................................................................... 25

11. Control Systems........................................................................................... 26

11.1. Identification.......................................................................................... 26

Page ii

11.2. Remote Control (GV60) ........................................................................... 27

11.3. Wall Switch Control (GV60)...................................................................... 28

11.4. Remote Control Handset Battery Replacement .......................................... 28

11.5. Remote Control Receiver Unit Battery Replacement ................................... 28

TROUBLESHOOTING .............................................................................................29

12. General Troubleshooting .............................................................................. 30

13. Appendix 1 – GV60 Installation Instruction..................................................... 31

Page 1

GENERAL INFORMATION

Page 2

1. Conformity

Because Multiglow Fires believe in the use of modern technology and materials, they
reserve the rights to modify or change the layout and controls of their burner trays, at
anytime, whilst still complying with current specifications.

Therefore these ‘instructions’ are a general guide only and are not specifically in
compliance with the shape or size of your appliance. These units must be installed in line
with current ‘GAS SAFETY (INSTALLATION AND USE) REGULATION’ applicable to the
country of use.

Warning

Only use the approved refractories supplied with this appliance.

NOTE: For the safe and efficient operation of this appliance, it must be installed inline

with current British Standard (BS 5871: PART 3) or the equivalent standard for
the country of use and take into account the local and national building
regulations or bye-laws where necessary.

NOTE: This appliance has been designed for use with NATURAL GAS only. Prior to

installation, ensure that the distribution conditions (identification of the type of
gas and pressure) and the adjustment of the appliance are compatible.

NOTE: The white fibre blanket should not be removed from the burner tray.

NOTE: Multiglow Fires will NOT accept any liability or responsibility for an appliance that

has been installed outside the technical data specified in this manual and is not in
agreement with the above statements.

Page 3

2. General Notes

The MULTIGLOW FUORI FIREBOX is a Decorative Fuel Effect (D.F.E.) primary aerated gas
fire, designed to comply with BS EN 509:2000 and is intended for decorative use only. It
has been designed to operate on NG gas only and must be fitted on a non-combustible
hearth in a standard builders opening, with a chimney in compliance and satisfying the
requirements of BS 5871 – Part 3.

This appliance conforms to the relevant Safety Standards but during use, there are naked
flames and parts of the casing become hot.

Warning

If the appliance is fitted with a permanent guard (to BS 6778), no part of
the guard should be permanently removed so that access to the flame is
minimized, as it does not give full protection for young children, the
elderly or the infirm.

This appliance is not fitted with an integral guard. In normal use
consideration may be given to the use of a guard conforming to BS 6678
or BS 6539 such that the access to the flame is minimised and for the
protection of young children, the elderly or the infirm.

NOTE: The larger of the units manufactured have gas of 33,000 BTU. Therefore, it is

essential that the gas supply pipework be of a size that will allow for the correct
flow rate (see TECHNICAL DATA for required information). Ideally, the 8mm
connection pipe to the burner should be as short as possible and the maximum
length should not be greater than 1m. Also ensure that the isolating tap does not
have a reduced bore.

RCF Advice:

This product may use components containing Refractory Ceramic Fibres (RCF), which are
main-made vitreous silicate fibres. Excessive exposure to the fine dust of this material
may cause irritation to eyes, skin and respiratory tract.

Therefore during installation and servicing we recommend that you use a HEPA filtered
vacuum cleaner to remove any dust and soot accumulated in and around the fire before
and after working on the fire, to ensure that the release of fibres from these RCF articles is
kept to a minimum.

You should follow the normal hygiene rules of not smoking, eating or drinking in the work
area.

When replacing components containing Refractory Ceramic Fibres (RCF), we recommend
that the replaced items are not broken up, but are sealed within heavy duty polythene
bags, clearly labelled as RCF waste and may be disposed of in suitably licensed landfill
sites.

It should be noted that exposure to the fibres is unlikely in normal use.

Page 4

2.1. Flue Specifications

The appliance has been tested and approved with a flue of 7” (177.8mm) diameter and 5”
(127.0mm) diameter. Please review the technical specifications in Section 4.2 Model
Specific Technical Data for full details of applicable flue diameters and lengths for each
model.

2.2. Ventilation Requirements

Sizes 400 and 550 are rated below 7kW, therefore no vent is required if the flue flow for
the clearance of the products of combustion is correct. However, if spillage is detected
using the method defined for spillage test, then additional ventilation may be required.

All other appliance sizes (7kW or over) will require purpose provided ventilation in the
room where the appliance is located, in accordance to the rules in force.

All ventilation must comply with the rules in force for the country in which the appliance is
fitted.

3. Important Notes

1) Do not cover ventilation holes in top grille with fuel bed.

2) The chimney should be regularly checked to ensure that all products of combustion are
entering the flue and there is no excessive build up of soot.

3) Regularly inspect the purpose provided ventilation to check that it is free from
obstruction.

4) This appliance is fitted with an oxygen depletion system which shuts off the gas supply
if the oxygen level in the room is depleted, which is caused a blocked or obstructed
chimney.

5) If for any reason the fire shuts itself down, attempt to relight the appliance by using
the startup procedure described in Section 11 - Control Systems.

6) If the oxygen depletion system continues to operate (and repeatedly shuts the
appliance off) following several restarts, call in a properly qualified installation
engineer.

7) There are no user replaceable parts, except the 4 high quality AA batteries, which can
be changed by the end user.

Page 5

4. Technical Data

4.1. Technical Data Common to all Models

Gas Category I2H I

2E

I

2E+

Gas Type G20

Inlet Pressure 20mbar

Countries of Destination

AT, CH, CZ, DK, EE,

ES, FI, GB, GR, HR,

IE, IT, LT, LV, NO,

P

T, RO, SE, SI, SK,

TR

DE, LU, PL

BE, FR

OxyPilot SIT NG 9039

Gas Valve Mertik Maxitrol GV60

Inlet Connection 8mm

4.2. Model Specific Technical Data

Size/Model 400mm 550mm 700mm

Nominal Input (Gross) 5.0 kW 6.95kW 9.80kW

Nominal Gas Flow Rate 0.476 (m3/h) 0.662 (m3/h) 0.933 (m3/h)

Injector Marking/Size

1x Bray 82/520

1x Bray

82/520

1x Bray 82/750

Mass of Appliance 7.5kg 9kg 10.5kg

Class 1 3.0 metres / 177.8mm (7”) Minimum Flue
Height/
Diameter

Class 2 3.0 metres / 127.0mm (5”) n/a

Class 1 580mm W x 580mm H

870mm W x

455mm H

Maximum Opening
Size for Min. Flue
Height/Diameter

Class 2

580mm W x

470mm H

580mm W x

375mm H

n/a

Note: Other combinations of Builder’s opening sizes are acceptable, provided that the

minimum flue diameter/height are not less than those stated above and the
products of combustion clear following a smoke test after 10 minutes running
from cold.

Page 6

INSTALLATION INSTRUCTIONS

Page 7

5. Installation Procedure

5.1. Contents Checklist

1 x Fuori Fire Box

1 x Pumice Burner

1 x Receiver Pack

1 x Set Ceramic Set (driftwood or pebbles)*

1 x Inlet nut & Olive

4 x AA Batteries

1 x 9V Battery

*The Fuori Firebox can be supplied and used with or without driftwood or pebble ceramics,
depending on customer’s requirements.

IMPORTANT: Before installation, ensure that the local distribution conditions (identification
of gas type and pressure) and the adjustment of the appliance are compatible.

5.2. Flue Requirements

Ensure that the builders opening, flue and hearth are constructed from non-combustible
materials, and conform to National Regulations.

The Fuori 400 & 550 Firebox appliances require a minimum flue diameter of 125mm (or
equivalent area) and are used with the opening sizes as specified in the Technical Data
section.

The Fuori 700 Firebox requires a minimum flue diameter of 175mm (or equivalent area)
and is used with the opening size dimensions as specified in the Technical Data section.

The chimney should be swept before appliance is installed and a flue flow test, as
described below, in accordance with national regulations should be carried out.

Flue Flow Test - Apply smoke match/pellet to the flue opening at hearth level and observe
smoke. If there is a definite flow in to the flue continue with installation. If not preheat
the flue for approximately 10 minutes and re-test. If there is still no flow the flue may
need attention.

SEEK EXPERT ADVICE

Any flue damper plates or flue restrictors must be removed, or fixed permanently in the
fully open position.

It is important to ensure that only one appliance is connected to the chimney and it is
structurally sound, so that combustion products DO NOT enter any part of the building.
The chimney must be continuous from inlet to termination

Page 8

5.3. Room Ventilation

The room ventilation must be in accordance with national regulations. If in any doubt
about any ventilation requirements seek expert advice.

5.4. Appliance Location

The Fuori Fireboxes can be mounted on a hearth, shelf mounted or flush mounted for
hole-in-the wall applications. The builder’s opening must be constructed of non­combustible material

5.5. Hearths

Multiglow Fires recommends that a hearth is fitted which conforms to national regulations.
It must be constructed of be non-combustible material and minimum of 12mm thick and
must project 150mm either side of the burner and at least 300mm in front of the burner.
The hearth should not be less than 50mm above floor level. A fender of at least 50mm
height will satisfy the requirements of the installation regulations (refer to BS5871: Part 2).

5.6. Hole-In-The-Wall Installations

If a hearth is not fitted, the fire must be installed so that the burner or incandescent
material will be at least 225mm above the floor (refer to Document J of the Building
Regulations).

5.7. Installation of the Appliance

IMPORTANT NOTES

An isolation valve must be fitted adjacent to the appliance which, when closed, allows
the complete burner and control assembly to be disconnected for maintenance or
repair in accordance with national regulations.

Dirt and debris in the gas system can block the valve and injectors, any fault caused
by this are not covered by the guarantee

Do not use any jointing compound on compression fittings as it can get into the
control valve and cause it to fail and void the guarantee.

The appliance has been set and tested at the factory; however the Connections may
have been disturbed in transit or storage. Check that all gas connections are sound
before installation.

In certain wind conditions downdraughts can be caused, which will affect the
chimney’s performance. It is recommended that a chimney cowl is fitted that suitable
for Decorative Fuel Effect Appliances (D.F.E’s), which conforms to national regulations.

This appliance is not fitted with an integral guard. In normal use, consideration may
be given to the use of a guard that conforms to National Regulations so that access to
the naked flame is minimized.