This manual is intended solely for use by purchasers of Multicom, Inc. satellite dishes and their qualified service
technicians. This document is the property of Multicom, Inc. and incorporates proprietary subject material and information.
The use of all design, manufacture, reproduction, and all other rights regarding these contents in whole or part without
Multicom, Inc. written consent is expressly prohibited. Multicom® and the Multicom logo are registered trademarks of
2.2 Selecting an Installation Site .................................................................................................................. 4
2.3 Installation Site Prep .............................................................................................................................. 4
4. After-Sales Service ...................................................................................................................................... 14
The Multicom MUL-1.2M-KU Satellite Dish and Universal Mount includes a universal mount design
that is designed for roof/wall/flat surface mounting. Do NOT use the mount with a larger satellite dish
antenna. Miss-use can cause damage and/or personal injury. Please carefully read and observe the
following rules for your own safety.
Warnings:
DANGER: Do not install near powerlines or other wires.
DANGER: Do not install on windy/rainy/snowy/icy days.
DANGER: Do make sure that that area the mount is being installed on is structurally sound
and can handle the ballast-mount-antenna weight, wind load, snow/ice load, etc.
Do make sure the mount, mast, and satellite antenna are properly electrically grounded.
Do make sure that the mounting area is properly sealed from leaks.
Installation must meet local codes, regulations, standards, and ordinances for safety,
appearance, etc and must be done by a licensed professional installer.
DANGER: Improper and/or inadequate installations can be very dangerous and very susceptible to
wind-related or weight-related damage to property and personnel – potentially resulting in SERIOUS
INJURY OR DEATH. Installation must be done by a licensed professional installer.
1. Brief Introduction
This manual introduces the equipment in detail. Reading through this entire document before installing the
equipment can help you understand this product and familiarize you with the product features, technical
parameters and the operating environment while potentially avoiding safety issues, hazards, and other
problems and issues.
1.1 Product Description
The Multicom MUL-1.2M-KU DTH satellite dish has been specifically designed for DTH use. Mechanically
and electrically tested and field proven, this satellite dish provides the performance necessary for
demanding residential and commercial reception applications.
WARNING - Weather: Installing dish antennas and mounts on windy days is extremely dangerous and
must never be attempted. Due to the size and surface area of the dish, even slight wind/gusts create
strong forces creating unsafe conditions. ATTEMPTING TO INSTALL OR MOUNT A DISH ON WINDY
DAYS COULD RESULT IN DEATH OR SERIOUS INJURY. Multicom is not responsible or liable for
damage or injury resulting from dish antenna, mount, and/or related equipment installations.
WARNING - Structural: Dish antennas and mounts improperly assembled or installed on inadequate
structures are susceptible to wind damage. This damage can be very serious or life threatening. The
owner/installer assumes full responsibility that the installation is structurally sound to support all loads
(ballast, weight, wind, and ice) and properly sealed against leaks and protected from other damage.
2.2 Selecting an Installation Site
Optimum installation requires an unobstructed view at the correct look angle to receive the highest powered
satellite signal transmissions available.
The any roof mount installation must be flat, without damage or other issues, and with a large enough clear
area to accommodate the mount and dish antenna. The roof must also be able to handle the load of roof
mount, dish antenna, concrete ballast, installers, and wind, snow, ice, etc.
Insure that there are connections nearby for proper grounding.
Insure that the installation and overhead area is free of electrical cabling/wires, overhead lines, etc.
In high wind-prone areas, the assembly should be tethered to other structural members on the roof to
prevent sliding/flying off.
2.3 Installation Site Prep
Determine the area for installation and clear it of any debris, loose materials, etc. Insure that the area is
clean and dry.
Electrically ground the antenna-mast-mount assembly per the US National Electric Code (NEC)
standards. This material is not provided.
In high wind prone areas, the assembly should be tethered to other structurally sound members on the
structure to prevent sliding/flying in any direction. These materials are not provided.
3. Maintenance
3.1 Inspection
It is recommended that the installation be inspected every 6 months or more and after every severe
weather storm.
Check for:
Loose bolts
Loose mounts/clamps
Corrosion
Damage to dish, mount, brackets
Loose/damaged tethers
Movement of the dish and/or LNBF and/or mount
Roof damage, leaks
Loose ground connections
Resolve all issues immediately to insure the highest performance and safety.
4. After-Sales Service
1. If the equipment malfunctions, immediately contact your local in-country dealer or distributor or directly
call our Multicom USA Technical Support Hotline 407-331-7779.
2. The onsite installation, maintenance, and operation of equipment must be performed by trained personnel
5. Disclaimer
Multicom reserves the right to change any products described herein at any time, and without prior notice.
Multicom assumes no responsibility or liability arising from the use of the products described herein,
except as expressly agreed to in writing by Multicom, Inc. The use and purchase of this product does not
convey a license under any patent rights, copyrights, trademark rights, or any intellectual property rights.
Nothing hereunder constitutes a representation or warranty that using any products in the manner described
herein will not infringe any patents of third parties.
Check the Multicom website (www.multicominc.com ) and product catalog
(www.multicominc.com/catalog/ ) for these and other installation tools, test instruments, and products such
as bulk cable, jumpers, connectors, splitters, taps, and much more.
The contents of this manual are subject to change and/or update without notice.