MSI X399 SLI PLUS, X399 GAMING PRO CARBON AC User Manual

1

Unpacking

Unpacking

Thank you for buying the MSI® X399 SLI PLUS motherboard. Check to make sure your
motherboard box contains the following items. If something is missing, contact your
dealer as soon as possible.

SLI Bridge
Connector

I/O Shield

Drivers & Utilities

Disc

Motherboard User

Guide

Quick Guide

OC Fan Stand

Motherboard

SATA Cable Labels

SATA Cable x4

RGB LED Extension Cable

2

Safety Information

Safety Information

y The components included in this package are prone to damage from electrostatic
discharge (ESD). Please adhere to the following instructions to ensure successful
computer assembly.

y Ensure that all components are securely connected. Loose connections may cause
the computer to not recognize a component or fail to start.

y Hold the motherboard by the edges to avoid touching sensitive components.

y It is recommended to wear an electrostatic discharge (ESD) wrist strap when
handling the motherboard to prevent electrostatic damage. If an ESD wrist strap is
not available, discharge yourself of static electricity by touching another metal object
before handling the motherboard.

y Store the motherboard in an electrostatic shielding container or on an anti-static pad
whenever the motherboard is not installed.

y Before turning on the computer, ensure that there are no loose screws or metal
components on the motherboard or anywhere within the computer case.

y Do not boot the computer before installation is completed. This could cause
permanent damage to the components as well as injury to the user.

y If you need help during any installation step, please consult a certified computer
technician.

y Always turn off the power supply and unplug the power cord from the power outlet
before installing or removing any computer component.

y Keep this user guide for future reference.

y Keep this motherboard away from humidity.

y Make sure that your electrical outlet provides the same voltage as is indicated on the
PSU, before connecting the PSU to the electrical outlet.

y Place the power cord such a way that people can not step on it. Do not place anything
over the power cord.

y All cautions and warnings on the motherboard should be noted.

y If any of the following situations arises, get the motherboard checked by service
personnel:

 Liquid has penetrated into the computer.
 The motherboard has been exposed to moisture.
 The motherboard does not work well or you can not get it work according to user

guide.

 The motherboard has been dropped and damaged.
 The motherboard has obvious sign of breakage.

y Do not leave this motherboard in an environment above 60°C (140°F), it may damage
the motherboard.

3

Quick Start

DDR4 Memory

Graphics Card

SATA Hard Disk Drive

SATA DVD Drive

A Package of Screws

Phillips Screwdriver

Torqkey Screwdriver

Chassis

Power Supply Unit

Thermal Paste

Quick Start

Preparing Tools and Components

AMD® Ryzen

Threadripper CPU

CPU Fan

4

Quick Start

CPU

Installing a Processor

https://youtu.be/yk4EpVUU03E

19

1

2

3

5

6

4

7

8

9

10

13

11

12

14

15

16

18

17

5

Quick Start

Installing DDR4 memory

http://youtu.be/T03aDrJPyQs

1

2

2

3

D2 D1 C2 C1 CPU A1 A2 B1 B2

1 DIMM

SocketTR4 CPU

2 DIMMs

4 DIMMs

8 DIMMs

6

Quick Start

Connecting the Front Panel Header

http://youtu.be/DPELIdVNZUI

1

2 10

9

JFP1

1 HDD LED + 2 Power LED +

3 HDD LED - 4 Power LED -

5 Reset Switch 6 Power Switch

7 Reset Switch 8 Power Switch

9 Reserved 10 No Pin

RESET SW

POWER SW

POWER LED+

POWER LED-

HDD LED

HDD LED

RESET SW

JFP1

HDD LED

HDD LED ­HDD LED +

POWER LED ­POWER LED +

POWER LED

7

Quick Start

Installing the Motherboard

1

2

8

Quick Start

Installing SATA Drives

http://youtu.be/RZsMpqxythc

1

2

3

4

5

9

Quick Start

1

Installing a Graphics Card

http://youtu.be/mG0GZpr9w_A

2

3

4

5

6

10

Quick Start

Connecting Peripheral Devices

11

Quick Start

Connecting the Power Connectors

http://youtu.be/gkDYyR_83I4

ATX_PWR1

CPU_PWR1

CPU_PWR2

PCIE_PWR1

12

Quick Start

Power On

1

4

2

3

13

Contents

Contents

Unpacking .............................................................................................................. 1

Safety Information ................................................................................................. 2

Quick Start ............................................................................................................. 3

Preparing Tools and Components .......................................................................... 3

Installing a Processor ............................................................................................. 4

Installing DDR4 memory ........................................................................................ 5

Connecting the Front Panel Header ....................................................................... 6

Installing the Motherboard ..................................................................................... 7

Installing SATA Drives............................................................................................. 8

Installing a Graphics Card ...................................................................................... 9

Connecting Peripheral Devices ............................................................................ 10

Connecting the Power Connectors ....................................................................... 11

Power On............................................................................................................... 12

Specifications ....................................................................................................... 15

Block Diagram .................................................................................................... 20

Rear I/O Panel ..................................................................................................... 21

Audio Ports Configuration .................................................................................... 21

LAN Port LED Status Table................................................................................... 21

Realtek HD Audio Manager .................................................................................. 22

Overview of Components .................................................................................... 24

CPU Socket ........................................................................................................... 26

OC1: GAME BOOST Knob ..................................................................................... 29

JSLOW1: Slow Mode Booting Jumper .................................................................. 30

DIMM Slots ............................................................................................................ 31

PCI_E1~6: PCIe Expansion Slots .......................................................................... 33

M2_1~3: M.2 Slots (Key M) ................................................................................... 35

SATA1~8: SATA 6Gb/s Connectors ....................................................................... 36

JFP1, JFP2: Front Panel Connectors ................................................................... 36

CPU_PWR1~2, ATX_PWR1, PCIE_PWR1: Power Connectors .............................. 37

JUSB1~2: USB 2.0 Connectors ............................................................................. 38

JUSB4~5: USB 3.1 Gen1 Connectors ................................................................... 38

JUSB3: USB 3.1 Gen2 Type-C Connector ............................................................. 39

CPU_FAN1, PUMP_FAN1, SYS_FAN1~4: Fan Connectors ................................... 40

JAUD1: Front Audio Connector ............................................................................ 40

JCI1: Chassis Intrusion Connector ....................................................................... 41

JTPM1: TPM Module Connector ........................................................................... 41

JBAT1: Clear CMOS (Reset BIOS) Jumper ........................................................... 42

POWER1, RESET1: Power Button, Reset Button ................................................. 42

14

Contents

JRGB1, JRAINBOW1: RGB LED connectors ......................................................... 43

Onboard LEDs ...................................................................................................... 44

EZ Debug LED ....................................................................................................... 44

DIMM LEDs ........................................................................................................... 44

XMP LED ............................................................................................................... 44

Fan LEDs ............................................................................................................... 45

LED light effect demonstration components ....................................................... 45

Debug Code LED ................................................................................................... 46

Hexadecimal Character Table .............................................................................. 46

Boot Phases .......................................................................................................... 46

Debug Code LED Table ......................................................................................... 46

ACPI States Codes ................................................................................................ 48

BIOS Setup ........................................................................................................... 49

Entering BIOS Setup ............................................................................................. 49

Resetting BIOS ...................................................................................................... 50

Updating BIOS ....................................................................................................... 50

EZ Mode ................................................................................................................ 52

Advanced Mode .................................................................................................... 54

SETTINGS .............................................................................................................. 55

Advanced ............................................................................................................... 55

Boot ....................................................................................................................... 59

Security ................................................................................................................. 60

Save & Exit ............................................................................................................ 61

OC .......................................................................................................................... 62

M-FLASH .............................................................................................................. 66

OC PROFILE .......................................................................................................... 67

Software Description ........................................................................................... 68

Installing Windows® 10 ......................................................................................... 68

Installing Drivers .................................................................................................. 68

Installing Utilities ................................................................................................. 68

APP MANAGER ..................................................................................................... 69

LIVE UPDATE 6 ...................................................................................................... 70

COMMAND CENTER ............................................................................................. 72

X-BOOST ............................................................................................................... 76

MYSTICLIGHT ........................................................................................................ 78

MSI SMART TOOL ................................................................................................. 80

RAMDISK............................................................................................................... 82

NETWORK MANAGER ........................................................................................... 83

CPU-Z.................................................................................................................... 85

Troubleshooting ..................................................................................................86

15

Specifications

Specifications

CPU Supports AMD

®

Ryzen Threadripper processor for SocketTR4

Chipset AMD

®

X399 Chipset

Memory

y 8x DDR4 memory slots, support up to 128GB*
y Quad channel memory architecture**
y Supports DDR4 3600+(OC)/ 3466(OC)/ 3333(OC)/ 3200(OC)/

3066(OC)/ 2933(OC)/ 2800(OC)/ 2667(OC)/ 2400/ 2133 MHz*

* For the latest information about memory, please visit http://www.msi.com
** Please refer the DIMM Slots section for more details.

Expansion Slots

y 4x PCIe 3.0 x16 slots
y 2x PCIe 2.0 x1 slots

Multi-GPU

y Supports 4-Way NVIDIA

®

SLI™ Technology

y Supports 4-Way AMD

®

CrossFire™ Technology

LAN 1x Intel I211 Gigabit LAN controller

Storage

y AMD

®

X399 Chipset

 8x SATA 6Gb/s ports*

y AMD

®

CPU

 3x M.2 slots (Key M)*

 Supports up to PCIe 3.0 x4 and SATA 6Gb/s
 M2_1, M2_3 slots support 2242/ 2260 /2280 storage

devices

 M2_2 slot supports 2242/ 2260 /2280/ 22110 storage

devices

RAID

AMD

®

X399 Chipset

y Supports RAID 0, RAID 1 and RAID 10 for SATA storage

devices

Continued on next page

16

Specifications

Continued from previous page

USB

y ASMedia

®

ASM3142 Chipset

 1x USB 3.1 Gen2 (SuperSpeed USB 10Gbps) Type-C port

on the back panel

 1x USB 3.1 Gen2 (SuperSpeed USB 10Gbps) Type-A port

on the back panel

y AMD

®

X399 Chipset

 1x USB 3.1 Gen2 (SuperSpeed USB 10Gbps) Type-C port

through the internal USB connector

 4x USB 3.1 Gen1 (SuperSpeed USB) ports available

through the internal USB connectors

 6x USB 2.0 (High-speed USB) ports (2 Type-A ports on
the back panel, 4 ports available through the internal
USB connectors)

y AMD

®

CPU

 8x USB 3.1 Gen1 (SuperSpeed USB) Type-A ports on the
back panel

Audio

y Realtek

®

ALC1220 Codec
y 7.1-Channel High Definition Audio
y Supports S/PDIF output

Back Panel
Connectors

y 1x Clear CMOS button
y 1x BIOS FLASHBACK+ button
y 1x PS/2 keyboard/ mouse combo port
y 2x USB 2.0 Type-A ports

 1x BIOS FLASHBACK+ port
y 8x USB 3.1 Gen1 Type-A ports
y 1x LAN (RJ45) port
y 1x USB 3.1 Gen2 Type-A port
y 1x USB 3.1 Gen2 Type-C port
y 5x OFC audio jacks
y 1x Optical S/PDIF OUT connector

Continued on next page

17

Specifications

Continued from previous page

Internal Connectors

y 1x 24-pin ATX main power connector
y 2x 8-pin ATX 12V power connector
y 1x 6-pin ATX 12V power connector*
y 8x SATA 6Gb/s connectors
y 2x USB 2.0 connectors (supports additional 4 USB 2.0

ports)

y 2x USB 3.1 Gen1 connectors (supports additional 4 USB 3.1

Gen1 ports)

y 1x USB 3.1 Gen2 Type-C port
y 1x 4-pin CPU fan connector
y 1x 4-pin Water Pump connector
y 4x 4-pin system fan connectors
y 2x Front panel connectors
y 1x Front panel audio connector
y 2x RGB LED connector
y 1x TPM module connector
y 1x LED demo connector

* Provides additional power to PCIe x16 slots

Internal Buttons

y 1x GAME BOOST knob
y 1x Power button
y 1x Reset button
y 1x LED demo button

Jumper

y 1x Clear CMOS jumper
y 1x Chassis Intrusion connector
y 1x Slow mode booting jumper

Debug LED y 1x 2-Digit Debug Code LED

I/O Controller NUVOTON NCT6795 Controller Chip

Hardware Monitor

y CPU/System temperature detection
y CPU/System fan speed detection
y CPU/System fan speed control

Form Factor

y ATX Form Factor
y 12 in. x 9.6 in. (30.4 cm x 24.3 cm)

Continued on next page

18

Specifications

Continued from previous page

BIOS Features

y 1x 128 Mb flash
y UEFI AMI BIOS
y ACPI 6.0, SM BIOS 3.0
y Multi-language

Software

y Drivers
y APP MANAGER
y SUPER CHARGER
y COMMAND CENTER
y LIVE UPDATE 6
y SMART TOOL
y X-BOOST
y MYSTIC LIGHT
y RAMDISK
y NETWORK MANAGER
y CPU-Z MSI GAMING
y Norton™ Internet Security Solution
y Google Chrome™ ,Google Toolbar, Google Drive

Continued on next page

19

Specifications

Continued from previous page

Special Features

 Audio Boost 4

 Triple Turbo M.2

 Pump Fan

 Smart Fan Control

 Mystic Light

 Mystic Light Extension

 Mystic light SYNC

 EZ DEBUG LED

 M.2 Shield

 PCI-E Steel Armor

 Multi GPU – SLI Technology

 Multi GPU – CrossFire Technology

 DDR4 Boost

 GAME Boost (go to 11)

 OC Engine (Clock gen)

 USB with type A+C

 Lightning USB (3142)

 Front Lightning USB (20PIN)

 7000+ Quality Test

 VR Ready

 Click BIOS 5

 BIOS FLASHBACK+

 FirePro ready

20

Block Diagram

Block Diagram

x2

2/ 4 Channel DDR4 Memory

2x USB 3.1 Gen2

1x USB 3.1 Gen2 Type C

3x M.2

PCIE Bus

PCIE Bus

Intel I211
Gigabit LAN

DMI 3.0

PCI Express Bus

X399

Processor

NV6795

Super I/O

Realtek

ALC1220

Intel

8265 WiFi

8x SATA 6Gb/s

4x USB 3.1 Gen1

6x USB 2.0

8x USB 3.1 Gen1

PCIe x1 slot

PCIe x1 slot

ASMEDIA
ASM3142

Audio Jacks

P/S2 Mouse / Keyboard

21

Rear I/O Panel

Rear I/O Panel

Audio Ports

Optical S/PDIF-Out

Link/ Activity LED

Status Description

Off No link

Yellow Linked

Blinking Data activity

Speed LED

Status Description

Off 10 Mbps connection

Green 100 Mbps connection

Orange 1 Gbps connection

LAN Port LED Status Table

PS/2

USB 2.0

LAN

USB 3.1 Gen1

USB 3.1 Gen2 Type-A

VR READY ports

BIOS FLASHBACK+ port

USB 3.1 Gen2 Type-C

BIOS FLASHBACK+
button

Clear CMOS
button

y Clear CMOS button - Power off your computer. Press and hold the Clear CMOS

button for about 5-10 seconds to reset BIOS to default values.

y BIOS FLASHBACK+ port/ button - Please refer to page 55 for Updating BIOS with

BIOS FLASHBACK+.

Audio Ports Configuration

Audio Ports

Channel

2 4 6 8

Center/ Subwoofer Out ● ●

Rear Speaker Out ● ● ●

Line-In/ Side Speaker Out ●

Line-Out/ Front Speaker Out ● ● ● ●

Mic In

(●: connected, Blank: empty)

22

Rear I/O Panel

Jack Status

Device
Selection

Connector
Settings

Profiles

Main Volume

Application
Enhancement

Advanced
Settings

Realtek HD Audio Manager

After installing the Realtek HD Audio driver, the Realtek HD Audio Manager icon will
appear in the system tray. Double click on the icon to launch.

y Device Selection - allows you to select a audio output source to change the related

options. The check sign indicates the devices as default.

y Application Enhancement - the array of options will provide you a complete guidance

of anticipated sound effect for both output and input device.

y Main Volume - controls the volume or balance the right/left side of the speakers that

you plugged in front or rear panel by adjust the bar.

y Profiles - toggles between profiles.
y Advanced Settings - provides the mechanism to deal with 2 independent audio

streams.

y Jack Status - depicts all render and capture devices currently connected with your

computer.

y Connector Settings - configures the connection settings.

Auto popup dialog

When you plug into a device at an audio jack, a dialogue window will pop up asking you
which device is current connected.

Each jack corresponds to its default setting as shown on the next page.

23

Rear I/O Panel

AUDIO INPUT

Rear Front

Side Center/

Subwoofer

Audio jacks to headphone and microphone diagram

Audio jacks to stereo speakers diagram

Audio jacks to 7.1-channel speakers diagram

AUDIO INPUT

24

Overview of Components

Overview of Components

CPU_PWR1

CPU_PWR2

CPU Socket

CPU_FAN1

PUMP_FAN1

JUSB5

JUSB4

JUSB3

JUSB2

JUSB1

JFP1

JSEL1

DEMOLED1

JCI1

JRGB1

JRAINBOW1

JFP2
JSLOW

OC1

POWER1

RESET1

SYS_FAN2

SYS_FAN3

SYS_FAN4

SYS_FAN1

PCIE_PWR1

JBAT1

PCI_E1

M2_1

M2_2

M2_3

PCI_E2

PCI_E3

PCI_E4

PCI_E5

PCI_E6

JTPM1

JAUD1

JPWRLED1

SATA▼3▲4

SATA▼5▲6

SATA▼7▲8

ATX_PWR1

SATA1

SATA2

DIMMC1
DIMMC2
DIMMD1
DIMMD2

DIMMB2
DIMMB1
DIMMA2
DIMMA1

25

Overview of Components

Component Contents

Port Name Port Type Page

CPU_FAN1, PUMP_FAN1,
SYS_FAN1~4

Fan Connectors 40

CPU_PWR1~2, ATX_PWR1,
PCIE_PWR1

Power Connectors 37

CPU Socket SocketTR4 26

DIMMA1~DIMMD2 DIMM Slots 31

JAUD1 Front Audio Connector 40

JBAT1 Clear CMOS (Reset BIOS) Jumper 42

JCI1 Chassis Intrusion Connector 41

JFP1, JFP2 Front Panel Connectors 36

JRGB1, JRAINBOW1 RGB LED connectors 43

JSLOW1 Slow Mode Booting Jumper 30

JTPM1 TPM Module Connector 41

JUSB1~2 USB 2.0 Connectors 38

JUSB3 USB 3.1 Gen2 Type-C Connector 39

JUSB4~5 USB 3.1 Gen1 Connectors 38

M2_1~3 M.2 Slots (Key M) 35

OC1 GAME BOOST Knob 29

PCI_E1~6 PCIe Expansion Slots 33

POWER1, RESET1 Power Button, Reset Button 42

SATA1~8 SATA 6Gb/s Connectors 36

26

Overview of Components

CPU Socket

Please use the Torx screwdriver come with the AMD CPU and follow the steps below to
install the CPU.

1

3 2

Video Demonstration

Watch the video to learn how to unbox and install AMD Ryzen
Threadripper CPU.

https://youtu.be/yk4EpVUU03E

1. Loosen load plate screws with the AMD Torx screwdriver in the sequence 3→2→1.
The load plate will automatically lift up to the fully open position.

3 2

1

2. Slide out the External Cap from the frame rail, and then slide the Carrier Frame
with CPU into the frame rail. Make sure that the Carrier Frame with CPU has been
properly installed in the frame rail.

External Cap

AMD Torx screwdriver

Carrier Frame
with CPU

Frame rail

27

Overview of Components

3. Remove the protective pin cap, and then close and buckle the frame rail.

Protective pin cap

4. Close the load plate, and then turn the load plate screws clockwise a little with the
AMD Torx screwdriver in the sequence 1→2→3→1→2→3 until they are snug.

5. Tighten load plate screws until you hear a click from the AMD Torx screwdriver.

Important

If the load plate is not secured properly, the computer will not power on.

6. Apply thermal paste on the top of the CPU.

AMD Torx screwdriver

Thermal paste

Click

3

2

1