Msi G24C4 User Manual

Optix Series

LCD Monitor

Optix G24C4 (3BA0)

Optix G32C4 (3DA6)

Optix G27C4 (3CA9)

Optix G27CQ4 (3CB0)

Contents

Copyright and Trademarks Notice ��iii

Revision ��iii

Technical Support ��iii

Safety Instructions ��iv

CE Conformity ��vi

FCC-B Radio Frequency Interference Statement ��vi

WEEE Statement ��vii

Chemical Substances Information ��vii

RoHS Statement ��vii

Getting Started ��1-1

Package Contents �� 1-2

Installing the Monitor Stand �� 1-3

Adjusting the Monitor �� 1-5

Monitor Overview �� 1-6

Connecting the Monitor to PC �� 1-10

OSD Setup ��2-1

Navi Key �� 2-2

OSD Setup via Navi Key �� 2-5

Appendix ��A-1

Speci󰘰cations ��A-2

Preset Display Modes ��A-3

Troubleshooting ��A-4

Preface

Copyright and Trademarks Notice

Copyright © Micro-Star Int’l Co�, Ltd� All rights reserved� The MSI logo used is a registered trademark of Micro-Star Int’l Co�, Ltd� All other marks and names mentioned may be trademarks of their respective owners� No warranty as to accuracy or completeness is expressed or implied� MSI reserves the right to make changes to this document without prior notice�

Revision

Revision Date V1�0 2019/07

Technical Support

If a problem arises with your product and no solution can be obtained from the user’s manual, please contact your place of purchase or local distributor� Alternatively, please visit https://www�msi�com/support/ for further guidance�

iiiii

Safety Instructions

◙ Read the safety instructions carefully and thoroughly� ◙ All cautions and warnings on the device or user’s manual should be noted� ◙ Refer servicing to quali󰘰ed personnel only.

Keep the User’s Guide that comes with the package for future reference�

To prevent 󰘰re or shock hazard, keep this device away from humidity and high

temperature�

Lay this device on a reliable 󰘱at surface before setting it up.

◙ Make sure that the power voltage is within its safety range and has been

adjusted properly to the value of 100~240V before connecting the device to the power outlet� Do not disable the protective earth pin from the plug� The device must be connected to an earthed mains socket-outlet�

◙ Always disconnect the power cord or switch the wall socket o󰘯 if the device

would be left unused for a certain time to achieve zero energy consumption.

The ventilator on the device is used for air convection and to prevent the device from overheating� Do not cover the ventilator�

Do not leave the device in an unconditioned environment with a storage temperature above 60OC or below -20OC, which may damage the device�

NOTE: The maximum operating temperature is around 40OC�

When cleaning the device, be sure to remove the power plug� Use a piece of soft cloth rather than industrial chemical to clean the device� Never pour any liquid into the opening; that could damage the device or cause electric shock�

Preface

Place the power cord in a way that people are unlikely to step on it� Do not place anything on the power cord�

Always keep strong magnetic or electrical objects away from the device�

If any of the following situations arises, get the device checked by service personnel:

◙ The power cord or plug is damaged� ◙ Liquid has penetrated into the device� ◙ The device has been exposed to moisture� ◙ The device does not work well or you can not get it work according to user’s

manual�

◙ The device has dropped and damaged� ◙ The device has obvious sign of breakage�

Green Product Features

◙ Reduced energy consumption during use and stand-by ◙ Limited use of substances harmful to the environment and health ◙ Easily dismantled and recycled ◙ Reduced use of natural resources by encouraging recycling ◙ Extended product lifetime through easy upgrades ◙ Reduced solid waste production through take-back policy

Environmental Policy

◙ The product has been designed to enable proper reuse of parts and

recycling and should not be thrown away at its end of life�

◙ Users should contact the local authorized point of collection for recycling

and disposing of their end-of-life products�

◙ Visit the MSI website and locate a nearby distributor for further recycling

information�

◙ Users may also reach us at gpcontdev@msi�com for information regarding

proper disposal, take-back, recycling, and disassembly of MSI products�

viv

★ Warning! Overuse of screens is likely to a󰘯ect eyesight. ★ Recommendations:

1� Take a 10-minute break for every 30 minutes of screen time� 2� Children under 2 years of age should have no screen time� For children aged

2 years and over, screen time should be limited to less than one hour per day�

CE Conformity

This device complies with the requirements set out in the Council Directive on the Approximation of the Laws of the Member States relating to Electromagnetic Compatibility (2014/30/EU), Low-voltage Directive (2014/35/EU), ErP Directive (2009/125/EC) and RoHS directive (2011/65/ EU)� This product has been tested and found to comply with the harmonized standards

for Information Technology Equipment published under Directives of O󰘲cial Journal of

the European Union�

FCC-B Radio Frequency Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules� These limits are designed to provide reasonable protection against harmful interference in a residential installation� This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications� However, there is no guarantee that interference will not occur in a particular installation� If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment o󰘯 and on, the

user is encouraged to try to correct the interference by one or more of the measures listed below:

￭ Reorient or relocate the receiving antenna� ￭ Increase the separation between the equipment and receiver� ￭ Connect the equipment into an outlet on a circuit di󰘯erent from that to which

the receiver is connected�

￭ Consult the dealer or an experienced radio/television technician for help�

Notice 1

The changes or modi󰘰cations not expressly approved by the party responsible for

compliance could void the user’s authority to operate the equipment� Notice 2

Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits�

This device complies with Part 15 of the FCC Rules� Operation is subject to the following two conditions:

1� this device may not cause harmful interference, and

2� this device must accept any interference received, including interference that may

cause undesired operation�

MSI Computer Corp� 901 Canada Court, City of Industry, CA 91748, USA (626)913-0828 www�msi�com

Preface

WEEE Statement

Under the European Union (“EU”) Directive on Waste Electrical and

Electronic Equipment, Directive 2012/19/EU, which takes e󰘯ect on August

13, 2005, products of “electrical and electronic equipment” cannot be discarded as municipal waste anymore and manufacturers of covered electronic equipment will be obligated to take back such products at the end of their useful life�

Chemical Substances Information

In compliance with chemical substances regulations, such as the EU REACH Regulation (Regulation EC No� 1907/2006 of the European Parliament and the Council), MSI provides the information of chemical substances in products at:

https://www�msi�com/html/popup/csr/evmtprtt_pcm�html

RoHS Statement

Japan JIS C 0950 Material Declaration

A Japanese regulatory requirement, de󰘰ned by speci󰘰cation JIS C 0950, mandates

that manufacturers provide material declarations for certain categories of electronic

products o󰘯ered for sale after July 1, 2006.

https://www�msi�com/html/popup/csr/cemm_jp�html https://tw�msi�com/html/popup/csr_tw/cemm_jp�html

viivi

India RoHS

This product complies with the "India E-waste (Management and Handling) Rule 2016" and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0�1 weight % and 0�01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule�

Turkey EEE Regulation

Conforms to the EEE Regulations of the Republic Of Turkey

Ukraine Restriction of Hazardous Substances

The equipment complies with requirements of the Technical Regulation, approved by

the Resolution of Cabinet of Ministry of Ukraine as of December 3, 2008 № 1057,

in terms of restrictions for the use of certain dangerous substances in electrical and electronic equipment�

Vietnam RoHS

As from December 1, 2012, all products manufactured by MSI comply with Circular

30/2011/TT-BCT temporarily regulating the permitted limits for a number of hazardous

substances in electronic and electric products�

1

Getting Started

This chapter provides you with the information on hardware setup procedures� While connecting devices, be careful in holding the devices and use a grounded wrist strap to avoid static electricity�

IMPORTANT

•

The illustrations are for reference only� Your monitor may vary in appearance�

•

Do not use any sharp objects on the monitor�

Package Contents

1� Monitor

2� Stand

3� Stand Base with Screw

4� Power Adapter & Power Cord

5� HDMI Cable

6� DisplayPort Cable

7� Quick Start Guide

8� Warranty Card

9� User Manual

* Contact your place of purchase or local distributor if any of the items is damaged or

missing�

* Package contents may vary by country�

Getting Started

Installing the Monitor Stand

IMPORTANT

Place the monitor on a soft, protected surface to avoid scratching the display panel�

1� Align the latches of the stand to the monitor�

2� Tighten the stand with the stand screws�

3� Connect the base to the stand and tighten the base screw to secure the base�

1

1-31-2

2

3

4� Align the latches to place the VESA cover and lock the screws�

5�

4

6�

7�

IMPORTANT

The holes for installing the stand can be also used for wall mount� Please contact your dealer for proper wall mount kit�

Getting Started

-5

O20O

Adjusting the Monitor

This monitor is designed to maximize your viewing comfort with its adjustment

capabilities�

IMPORTANT

Avoid touching the display panel when adjusting the monitor�

1-51-4

Monitor Overview

h G24C4 / G27C4 / G32C4

1

2

6

3

4

5

7

Power Button

1

Power Jack

2

3

HDMI Port

DisplayPort

4

Headphone Jack

5

Navi Key

6

Kensington Lock

7

Getting Started

1-71-6

h G27CQ4

1

2

6

3

4

5

7

Power Button

1

Power Jack

2

DisplayPort

3

4

HDMI Port

Headphone Jack

5

Navi Key

6

Kensington Lock

7

Getting Started

1-91-8

Connecting the Monitor to PC

1� Turn o󰘯 your computer.

2� Connect the HDMI/DisplayPort cable from the monitor to your computer�

3� Assemble the monitor power adapter & power cord�(Figure A)

4� Connect the power adapter to the monitor power jack�(Figure B)

5� Plug the power cord into the electrical outlet�(Figure C)

6� Turn on the monitor�(Figure D)

7� Select your Input Source at OSD menu and power on the computer�

B

C

A

D

OSD Setup

This chapter provides you with essential information on OSD Setup�

IMPORTANT

All information is subject to change without prior notice�

2

2-2

Navi Key

The monitor comes with a Navi Key, a multi-directional control that helps navigate the On-Screen Display (OSD) menu�

Navi Key

The Navi Key default settings are as follows�

Navi Key Hot Key

(When OSD menu is OFF)

Middle Button OSD Main Menu ■ Entering submenus

Basic Operations

(When OSD menu is ON)

■ Con󰘰rming a selection or

setting

OSD Setup

Navi Key Hot Key

(When OSD menu is OFF)

Up Game Mode ■ Press Middle

Button to con󰘰rm

selection and exit�

■ Press Up and

Down Buttons to adjust�

■ Press Left Button

to cancel preview and exit without applying mode

e󰘯ect.

Down Screen Assistance ■ Press Middle

Button to con󰘰rm

selection and exit�

■ Press Up and

Down Buttons to adjust�

■ Press Left Button

to cancel preview and exit�

Left Alarm Clock ■ Press Middle

Button to con󰘰rm

selection and exit�

■ Press Up and

Down Buttons to select�

■ Press Left Button

to cancel preview and exit�

Right Input Source ■ Press Middle

Button to con󰘰rm

selection and exit�

■ Press Up and

Down Buttons to select�

■ Press Left Button

to exit�

Basic Operations

(When OSD menu is ON)

■ Selecting function menus

and items

■ Allowing upward adjustment

in function values

■ Selecting function menus

and items

■ Allowing downward

adjustment in function values

■ Selecting function menus

and items

■ Exiting the current menu

2-3

■ Selecting function menus

and items

■ Entering submenus

Users may enter the OSD Menu to customize their own Navi Key Hot Keys.

More Hot Key options are as below�

Navi Key Hot Key Options Operations

Brightness ■ Press Middle Button to save value and exit�

■ Press Up and Down Buttons to adjust�

■ Press Left Button to cancel preview and exit�

2-4

Refresh Rate ■ Press Middle Button to con󰘰rm selection and

Information on Screen

exit�

■ Press Right Button to turn on and Left Button to

turn o󰘯 this function.

■ Press Middle Button to con󰘰rm selection and

exit�

■ Press Right Button to turn on and Left Button to

turn o󰘯 this function.

OSD Setup

OSD Setup via Navi Key

Press the Middle button of Navi Key to launch the On-Screen Display (OSD) main menu� Use the Up, Down, Left, Right buttons to tune the desired function menus to suit your personal preferences�

h GAMING

1st Level Menu 2nd/3rd Level Menu Description

Game Mode User All items can be adjusted by users�

FPS All items can be adjusted by users�

Racing All items can be adjusted by users�

RTS All items can be adjusted by users�

RPG All items can be adjusted by users�

■ Use Up or Down Button to select and preview mode e󰘯ects.

■ Press the Middle Button to con󰘰rm and apply your mode type.

Night Vision OFF ■ This function optimizes background

Normal

Strong

Strongest

A�I�

Response Time Normal ■ Users can adjust Response Time in any

Fast

Fastest

brightness and is recommended for FPS games�

Mode�

■ Response Time will be grayed out while Anti

Motion Blur is enabled�

2-5

2-6

1st Level Menu 2nd/3rd Level Menu Description

Anti Motion Blur

Refresh Rate Location Left Top ■ Users can adjust Refresh Rate in any Mode�

Alarm Clock Location Left Top ■ Users can adjust Alarm Clock in any Mode�

Screen Assistance

FreeSync

(OFF)

(ON)

Right Top

Left Bottom

Right Bottom

OFF

ON

Right Top

Left Bottom

Right Bottom

OFF

15:00 00:01~99:59

30:00

45:00

60:00 None ■ Users can adjust Screen Assistance in any

Icon

Position

Reset

(OFF)

(ON)

■ When Anti Motion Blur is enabled, Brightness

cannot be enabled and will be grayed out�

■ Response time will be grayed out while Anti

Motion Blur is enabled�

■ Anti Motion Blur have to set to OFF while

FreeSync is set to ON�

■ Default Refresh Rate Location is Left Top�

Location is adjustable in OSD Menu� Press

the Middle Button to con󰘰rm and apply your

Refresh Rate Location�

■ This monitor follows and works at the

Operating System’s preset Screen Refresh Rate�

■ After setting the time, press the Middle

Button to activate the timer�

■ Default Alarm Clock Location is Left Top�

Users can select their own location�

Mode�

■ Screen Assistance default is None�

■ FreeSync prevents screen tearing

■ DisplayPort or HDMI default is ON and can

be adjusted ON/OFF in any mode, any resolution, any input source and any screen refresh rate

■ Anti Motion Blur will be disabled, if FreeSync

is enabled�

OSD Setup

h Professional

1st Level Menu 2nd Level Menu Description

Pro Mode User Default mode� All items can be adjusted by users�

Reader All items can be adjusted by users�

Cinema All items can be adjusted by users�

Designer All items can be adjusted by users�

HDR All items can be adjusted by users�

■ Use Up or Down Button to select and preview mode e󰘯ects.

■ Press the Middle Button to con󰘰rm and apply your mode type.

Eye Saver

HDCR

Anti Motion Blur

Image Enhancement

(OFF)

(ON)

(OFF)

(ON)

(OFF)

(ON)

OFF ■ Image Enhancement enhances image edges to

Weak

Medium

Strong

Strongest

■ Eye Saver protects your eyes against blue light�

When enabled, Eye Saver adjusts the screen color temperature to a more yellow glow�

■ Users can adjust Eye Saver in any Mode�

■ When Pro Mode is set to Reader, it is mandatory to

enable Eye Saver�

■ Users can adjust HDCR in any Mode�

■ HDCR enhances image quality by increasing the

contrast of images�

■ When HDCR is set to ON, Brightness will be

grayed out�

■ HDCR and Anti Motion Blur cannot be enabled

simultaneously�

■ When Anti Motion Blur is enabled, HDCR and

Brightness cannot be enabled and will be grayed out�

■ Response time will be grayed out while Anti Motion

Blur is enabled�

■ Anti Motion Blur have to set to OFF while FreeSync

is set to ON�

improve their acutance�

■ Users can adjust Image Enhancement in any

Mode�

2-7

h Image

1st Level Menu 2nd/3rd Level Menu Description

Brightness 0-100 ■ Users can adjust Brightness in User, RTS, RPG

Contrast 0-100 ■ Users can adjust Contrast in any Mode� Sharpness 0-5 ■ Users can adjust Sharpness in any Mode�

and Reader mode�

■ Brightness will be grayed out when Anti Motion Blur

or HDCR are enabled�

■ Sharpness improves clarity and details of images�

2-8

Color Temperature

Screen Size Auto ■ Users can adjust Screen Size in any mode, any

Cool ■ Color Temperature default is Normal�

Normal

Warm Customization R (0-

4:3

16:9

■ Use Up or Down Button to select and preview

mode e󰘯ects.

■ Press the Middle Button to con󰘰rm and apply your

100)

G (0-

100)

B (0-

100)

mode type�

■ Users can adjust Color Temperature in

Customization mode.

resolution and any screen refresh rate�

■ Default is Auto�

h Input Source

1st Level Menu 2nd/3rd Level Menu Description

HDMI1 Users can adjust Input Source in any Mode�

HDMI2

DP

Type C

h Navi Key

1st Level Menu 2nd Level Menu Description

Up / Down / Left / Right

OFF ■ Up Button default is Game Mode�

Brightness

Game Mode

Screen Assistance

Alarm Clock

Input Source

Refresh Rate

Information on Screen

■ Down Button default is Screen Assistance�

■ Left Button default is Alarm Clock�

■ Right Button default is Input Source�

■ All Navi Key items can be adjusted via OSD Menu�

OSD Setup

h Setting

1st Level Menu 2nd Level Menu Description

Language 繁體中文 ■ Language factory default is English�

English

Français

Deutsch

Italiano

Español

한국어 日本語 Русский

Português

简体中文 ไทย

Bahasa Indonesia

󰬁

Türkçe

(More languages coming soon)

Transparency 0~5 Users can adjust Transparency in any Mode�

OSD Time Out 5~30s Users can adjust OSD Time Out in any Mode�

Information on Screen

Reset YES Users can Reset and restore settings to original OSD

(OFF)

(ON)

NO

■ Users have to press the Middle Button to con󰘰rm

and apply the Language setting�

■ Language is an independent setting� Users’ own

language setting will override the factory default� When users set Reset to Yes, Language will not be changed�

■ The information of the monitor status will be

showed on the right side of the screen�

■ Users can enable or disable the Information on

Screen� Default is OFF�

Default in any Mode�

2-9

2-10

Appendix

IMPORTANT

All information is subject to change without prior notice�

A

Speci󰄈cations

Model G24C4

(3BA0)

Size 24 inch 27 inch 32 inch 27 inch

Curvature 1500R

Panel Type VA

Resolution 1920 x

1080@144Hz

Aspect Ratio 16:9

Brightness (nits) 250 (max)

Contrast Ratio 3000:1

Refresh Rate 144Hz 165Hz

Response Time 1ms (MPRT)

Input Interface HDMI x2, DP x1

I/O ■ HDMI x2

■ DisplayPort x1

■ Headphone Out x1

View Angles 178°(H) , 178°(V)

DCI-P3/ sRGB 90%/ 115%

Surface Treatment Anti-glare

Display Colors 1�07B (8 bit +FRC)

Power Type External Power (ADPC2045) External Power (ADPC2065)

Power Consumption (Typical)

Power Input 100~240Vac, 50~60Hz, 1.5A

Adjustment (Tilt) -5° ~ 20°

Kensington Lock Yes

VESA Mounting ■ Plate Type: 100 x 100 mm

Dimension (W x H x D) 536�7 x 429�0 x

225�4 mm

Net Weight 3�4 kg (net) /

5�0 kg (gross)

Environment Operating Temperature: 0°C to 40°C

Storage Temperature: -20°C to 60°C

G27C4

(3CA9)

1920 x 1080@165Hz 2560 x

45W 65W

■ Screw Type: M4x10 mm ▶ Thread Diameter: 4 mm ▶ Thread Pitch: 0�7 mm ▶ Thread Length: 10 mm

611�5 x 457�9 x

225�4 mm

5�4 kg (net) /

9�0 kg (gross)

Humidity: 20% to 90%, non-condensing

Altitude: 0 ~ 5000m

Humidity: 10% to 90%, non-condensing

G32C4

(3DA6)

709�4 x 509�5 x

248�8 mm

6�4 kg (net) /

10�0 kg (gross)

G27CQ4

(3CB0)

1440@165Hz

611�5 x 457�9 x

225�4 mm

5�4 kg (net) /

9�0 kg (gross)

Preset Display Modes

Appendix

G24C4

Standard Resolution

VGA 640x480 @60Hz V

640x480 @67Hz V 640x480 @72Hz V 640x480 @75Hz V

Dos-Mode 720x480@60Hz V

720x576@50Hz V

SVGA 800x600 @56Hz V

800x600 @60Hz V 800x600 @72Hz V 800x600 @75Hz V

XGA 1024x768 @60Hz V

1024x768 @70Hz V 1024x768 @75Hz V

SXGA 1280x1024 @60Hz V

1280x1024 @75Hz V

WXGA+ 1440x900 @60Hz V WSXGA+ 1680x1050 @60Hz V Full HD 1920x1080 @60Hz V

1920x1080 @120Hz V 1920x1080 @144Hz V 1920x1080 @165Hz DP DP

WQHD 2560x1440 @60Hz V

2560x1440 @85Hz V 2560x1440 @120Hz V 2560x1440 @144Hz V 2560x1440 @165Hz V

Video Timing Resolution

480P V

576P V

720P V

1080i V

1080P V 1080P @120Hz V

1440P V 1440P @120Hz V

(3BA0)

G27C4

(3CA9)

HDMI / DP

G32C4

(3DA6)

G27CQ4

(3CB0)

A-3A-2

Troubleshooting

The power LED is o󰓐.

■ Press the monitor power button again�

■ Check if the monitor power cable is properly connected�

No image�

■ Check if the computer graphics card is properly installed�

■ Check if the computer and monitor are connected to electrical outlets and

are turned on�

■ Check if the monitor signal cable is properly connected�

■ The computer may be in Standby mode� Press any key to activate the

monitor�

The screen image is not properly sized or centered�

Refer to Preset Display Modes to set the computer to a setting suitable for the monitor to display�

No Plug & Play�

■ Check if the monitor power cable is properly connected�

■ Check if the monitor signal cable is properly connected�

■ Check if the computer and graphics card are Plug & Play compatible�

The icons, font or screen are fuzzy, blurry or have color problems�

■ Avoid using any video extension cables�

■ Adjust brightness and contrast�

■ Adjust RGB color or tune color temperature�

■ Check if the monitor signal cable is properly connected�

■ Check for bent pins on the signal cable connector�

The monitor starts 󰄉ickering or shows waves.

■ Change the refresh rate to match the capabilities of your monitor�

■ Update your graphics card drivers�

■ Keep the monitor away from electrical devices that may cause

electromagnetic interference (EMI)�

Msi G24C4 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Copyright and Trademarks Notice

Revision

Technical Support

Safety Instructions

CE Conformity

FCC-B Radio Frequency Interference Statement

WEEE Statement

Chemical Substances Information

RoHS Statement

Getting Started

Package Contents

Installing the Monitor Stand

Adjusting the Monitor

Monitor Overview

Connecting the Monitor to PC

OSD Setup

Navi Key

OSD Setup via Navi Key

Appendix

Preset Display Modes

Troubleshooting