MSI Creator PS321QR User Manual

Creator Series

LCD Monitor

Creator PS321QR (3DA8)

Creator PS321URV (3DA9)

Contents

Copyright and Trademarks Notice ��iii

Revision ��iii

Technical Support ��iii

Safety Instructions ��iv

CE Conformity ��vi

FCC-B Radio Frequency Interference Statement ��vi

WEEE Statement ��vii

Chemical Substances Information ��vii

RoHS Statement ��vii

Getting Started ��1-1

Package Contents �� 1-2

Installing the Monitor Stand �� 1-3

Installing the Monitor Hood (Optional) �� 1-6

Adjusting the Monitor �� 1-7

Monitor Overview �� 1-8

Connecting the Monitor to PC �� 1-11

OSD Setup ��2-1

ii

Navi Key �� 2-2

OSD Setup via Navi Key �� 2-5

Appendix ��A-1

Speci󰘰cations ��A-2

Preset Display Modes ��A-4

Troubleshooting ��A-5

Preface

Copyright and Trademarks Notice

Copyright © Micro-Star Int’l Co�, Ltd� All rights reserved� The MSI logo used is a registered trademark of Micro-Star Int’l Co�, Ltd� All other marks and names mentioned may be trademarks of their respective owners� No warranty as to accuracy or completeness is expressed or implied� MSI reserves the right to make changes to this document without prior notice�

Revision

Revision Date V1�0 2020/04

Technical Support

If a problem arises with your product and no solution can be obtained from the user’s manual, please contact your place of purchase or local distributor� Alternatively, please visit https://www�msi�com/support/ for further guidance�

iii

Safety Instructions

◙ Read the safety instructions carefully and thoroughly� ◙ All cautions and warnings on the device or user’s manual should be noted� ◙ Refer servicing to quali󰘰ed personnel only.

Keep the User’s Guide that comes with the package for future reference�

To prevent 󰘰re or shock hazard, keep this device away from humidity and high

temperature�

Lay this device on a reliable 󰘱at surface before setting it up.

iv

◙ Make sure that the power voltage is within its safety range and has been

adjusted properly to the value of 100~240V before connecting the device to the power outlet� Do not disable the protective earth pin from the plug� The device must be connected to an earthed mains socket-outlet�

◙ Always disconnect the power cord or switch the wall socket o󰘯 if the device

would be left unused for a certain time to achieve zero energy consumption.

The ventilator on the device is used for air convection and to prevent the device from overheating� Do not cover the ventilator�

Do not leave the device in an unconditioned environment with a storage temperature above 60OC or below -20OC, which may damage the device�

NOTE: The maximum operating temperature is around 40OC�

When cleaning the device, be sure to remove the power plug� Use a piece of soft cloth rather than industrial chemical to clean the device� Never pour any liquid into the opening; that could damage the device or cause electric shock�

Preface

Place the power cord in a way that people are unlikely to step on it� Do not place anything on the power cord�

Always keep strong magnetic or electrical objects away from the device�

If any of the following situations arises, get the device checked by service personnel:

◙ The power cord or plug is damaged� ◙ Liquid has penetrated into the device� ◙ The device has been exposed to moisture� ◙ The device does not work well or you can not get it work according to user’s

manual�

◙ The device has dropped and damaged� ◙ The device has obvious sign of breakage�

Green Product Features

◙ Reduced energy consumption during use and stand-by ◙ Limited use of substances harmful to the environment and health ◙ Easily dismantled and recycled ◙ Reduced use of natural resources by encouraging recycling ◙ Extended product lifetime through easy upgrades ◙ Reduced solid waste production through take-back policy

Environmental Policy

◙ The product has been designed to enable proper reuse of parts and

recycling and should not be thrown away at its end of life�

◙ Users should contact the local authorized point of collection for recycling

and disposing of their end-of-life products�

◙ Visit the MSI website and locate a nearby distributor for further recycling

information�

◙ Users may also reach us at gpcontdev@msi�com for information regarding

proper disposal, take-back, recycling, and disassembly of MSI products�

v

★ Warning! Overuse of screens is likely to a󰘯ect eyesight. ★ Recommendations:

1� Take a 10-minute break for every 30 minutes of screen time� 2� Children under 2 years of age should have no screen time� For children aged

2 years and over, screen time should be limited to less than one hour per day�

CE Conformity

This device complies with the requirements set out in the Council Directive on the Approximation of the Laws of the Member States relating to Electromagnetic Compatibility (2014/30/EU), Low-voltage Directive (2014/35/EU), ErP Directive (2009/125/EC) and RoHS directive (2011/65/ EU)� This product has been tested and found to comply with the harmonized standards

for Information Technology Equipment published under Directives of O󰘲cial Journal of

the European Union�

FCC-B Radio Frequency Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules� These limits are designed to provide reasonable protection against harmful interference in a residential installation� This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instruction manual, may cause harmful interference to radio communications� However, there is no guarantee that interference will not occur in a particular installation� If this equipment does cause harmful interference to radio or

television reception, which can be determined by turning the equipment o󰘯 and on, the

user is encouraged to try to correct the interference by one or more of the measures listed below:

vi

￭ Reorient or relocate the receiving antenna� ￭ Increase the separation between the equipment and receiver� ￭ Connect the equipment into an outlet on a circuit di󰘯erent from that to which

the receiver is connected�

￭ Consult the dealer or an experienced radio/television technician for help�

Notice 1

The changes or modi󰘰cations not expressly approved by the party responsible for

compliance could void the user’s authority to operate the equipment� Notice 2

Shielded interface cables and AC power cord, if any, must be used in order to comply with the emission limits�

This device complies with Part 15 of the FCC Rules� Operation is subject to the following two conditions:

1� this device may not cause harmful interference, and

2� this device must accept any interference received, including interference that may

cause undesired operation�

MSI Computer Corp� 901 Canada Court, City of Industry, CA 91748, USA

(626)913-0828 www�msi�com

Preface

WEEE Statement

Under the European Union (“EU”) Directive on Waste Electrical and

Electronic Equipment, Directive 2012/19/EU, which takes e󰘯ect on August

13, 2005, products of “electrical and electronic equipment” cannot be discarded as municipal waste anymore and manufacturers of covered electronic equipment will be obligated to take back such products at the end of their useful life�

Chemical Substances Information

In compliance with chemical substances regulations, such as the EU REACH Regulation (Regulation EC No� 1907/2006 of the European Parliament and the Council), MSI provides the information of chemical substances in products at:

https://www�msi�com/html/popup/csr/evmtprtt_pcm�html

RoHS Statement

Japan JIS C 0950 Material Declaration

A Japanese regulatory requirement, de󰘰ned by speci󰘰cation JIS C 0950, mandates

that manufacturers provide material declarations for certain categories of electronic

products o󰘯ered for sale after July 1, 2006.

https://www�msi�com/html/popup/csr/cemm_jp�html https://tw�msi�com/html/popup/csr_tw/cemm_jp�html

vii

India RoHS

This product complies with the "India E-waste (Management and Handling) Rule 2011" and prohibits use of lead, mercury, hexavalent chromium, polybrominated biphenyls or polybrominated diphenyl ethers in concentrations exceeding 0�1 weight % and 0�01 weight % for cadmium, except for the exemptions set in Schedule 2 of the Rule�

Turkey EEE Regulation

Conforms to the EEE Regulations of the Republic Of Turkey

Ukraine Restriction of Hazardous Substances

The equipment complies with requirements of the Technical Regulation, approved by

the Resolution of Cabinet of Ministry of Ukraine as of December 3, 2008 № 1057,

in terms of restrictions for the use of certain dangerous substances in electrical and electronic equipment�

Vietnam RoHS

As from December 1, 2012, all products manufactured by MSI comply with Circular

30/2011/TT-BCT temporarily regulating the permitted limits for a number of hazardous

substances in electronic and electric products�

1

Getting Started

This chapter provides you with the information on hardware setup procedures� While connecting devices, be careful in holding the devices and use a grounded wrist strap to avoid static electricity�

IMPORTANT

The illustrations are for reference only� Your monitor may vary in appearance�

Package Contents

1� Monitor

2� Stand

3� Stand Base with Screw

4� Wall Mount Screws x4

5� Stand Screws x4

6� Power Cord

7� HDMI Cable

8� DisplayPort Cable

9� USB Upstream Cable (to enable the USB ports on the monitor)

10� Quick Start Guide

11� Warranty Card

12� Cord Sleeve

13� Color Calibration Factory Report

14� Monitor Hood (Optional)

1-2

* Contact your place of purchase or local distributor if any of the items is damaged or

missing�

* Package contents may vary by country�

Getting Started

Installing the Monitor Stand

IMPORTANT

•

Place the monitor on a soft, protected surface to avoid scratching the display panel�

•

Avoid pressing the monitor when installing the monitor stand�

1-3

1-4

1� Align the latches of the stand to the monitor�

2� Tighten the stand with the stand screws�

3� Connect the base to the stand and tighten the base screw to secure the base�

1

2

3

IMPORTANT

The holes for installing the stand can be also used for wall mount� Please contact your dealer for proper wall mount kit�

Getting Started

4� Adjust the angle of the stand� Align the latches to place the VESA cover�

4

1-5

1-6

Installing the Monitor Hood (Optional)

1� Unfold and align the hood to the monitor�

2� The magnetic hood will be attached to monitor automatically�

Getting Started

-

5

O

2

0

O

100mm

35

O

35

O

Adjusting the Monitor

This monitor is designed to maximize your viewing comfort with its adjustment

apabilities�

IMPORTANT

•

Do not use any sharp objects on the monitor�

•

Avoid touching the display panel when adjusting the monitor�

1-7

1-8

Monitor Overview

2 31 4 5 6 7

13

2

8 9

10

11

12

14

15

16

17

Power Jack

1

2

HDMI 2�0 Port

DisplayPort 1�4 HBR2

3

USB-C Port

4

This port can send simultaneously video signal and power stream up to 5V/3A� It doesn’t support data transmition function�

USB3�2 Gen1 Type B Upstream

5

Port

For USB Upstream Cable�

IMPORTANT

Getting Started

Check the package for USB Upstream Cable and connect it to the PC and monitor� Once this cable is connected, the USB Type A Downstream Ports on the monitor will be ready for use�

USB3�2 Gen1 Type A Port

6

Y-type Audio Jack Port

7

IMPORTANT

The optional Y-type Audio Cable can connect the PC and monitor� Once this cable is connected, the audio jacks on the monitor will be ready for use�

Card Reader

8

USB3�2 Gen1 Type A Port

9

USB3�2 Gen1 Type A Port

10

This port can support Quick Charge up to 18W�

Microphone Jack

11

To Monitor

To PC

1-9

To Monitor To PC

1-10

Headphone Jack

12

Navi Key

13

Kensington Lock

14

Secure the monitor to a 󰘰xed object with an optional security cable.

Macro Key

15

To activate Creator OSD�

Power Button

16

Cord Sleeve

17

IMPORTANT

•

For all USB ports, recharging function is not supported during power saving mode�

Connecting the Monitor to PC

1� Turn o󰘯 your computer.

2� Connect the HDMI/DisplayPort cable from the monitor to your computer�

3� Connect the power cord to the monitor power jack� (Figure A)

4� Plug the power cord into the electrical outlet� (Figure B)

5� Turn on the monitor� (Figure C)

6� Power on the computer then monitor will auto detect signal source�

A

B

Getting Started

1-11

C

1-12

OSD Setup

This chapter provides you with essential information on OSD Setup�

IMPORTANT

All information is subject to change without prior notice�

2

2-2

Navi Key

The monitor comes with a Navi Key, a multi-directional control that helps navigate the On-Screen Display (OSD) menu�

Navi Key

The Navi Key default settings are as follows�

Navi Key

Hot Key

(When OSD menu is OFF)

OSD Main Menu ■ Con󰘰rming a selection

Basic Operations

(When OSD menu is ON)

or setting

Middle Button

OSD Setup

Navi Key

Up

Down

Left

Hot Key

(When OSD menu is OFF)

Pro Mode ■ Press Middle Button

to con󰘰rm selection

and exit�

■ Press Up and Down

Buttons to adjust�

■ Press Left Button to

cancel preview and exit without applying

mode e󰘯ect.

Design Assistance ■ Press Middle Button

to con󰘰rm selection

and exit�

■ Press Up and Down

Buttons to adjust�

■ Press Left Button to

cancel preview and exit�

Alarm Clock ■ Press Middle Button

to con󰘰rm selection

and exit�

■ Press Up and Down

Buttons to select�

■ Press Left Button to

cancel preview and exit�

Basic Operations

(When OSD menu is ON)

■ Selecting function

menus and items

■ Allowing upward or

downward adjustment in function values

■ Selecting function

menus and items

■ Allowing upward or

downward adjustment in function values

■ Exiting the current menu

■ Allowing downward

adjustment in function values

2-3

Right

Input Source ■ Press Middle Button

to con󰘰rm selection

and exit�

■ Press Up and Down

Buttons to select�

■ Press Left Button

to exit�

■ Entering submenus

■ Allowing upward

adjustment in function values

Users may enter the OSD Menu to customize their own Navi Key Hot Keys. More Hot Key options are as below�

Navi Key Hot Key Options Operations

Brightness ■ Press Left Button to downward adjustment in

function values�

■ Press Right Button to upward adjustment in

function values�

■ Press Middle Button to save value and exit�

2-4

PIP/PBP ■ Press Up and Down Buttons to adjust�

Zoom In ■ Press Up and Down Buttons to adjust�

Information On Screen

■ Press Middle Button to con󰘰rm selection and exit.

■ Press Left Button to cancel preview and exit�

■ Press Middle Button to save value and exit�

■ Press Left and Right Buttons to adjust�

■ Press Middle Button to save value and exit�

OSD Setup

OSD Setup via Navi Key

Press the Middle button of Navi Key to launch the On-Screen Display (OSD) main menu� Use the Up, Down, Left, Right buttons to tune the desired function menus to suit your personal preferences�

h Professional

1st Level Menu 2nd/ 3rd Level Menu Description

Pro Mode User ■ User Mode is default mode for Product

Adobe RGB

Display P3

sRGB

Movie

O󰘲ce

Black-White

DICOM

Anti-Blue

Response Time Normal ■ Users can adjust Response Time in any

Fast

Fastest

Anti Motion Blur

(Only for PS321QR)

shipment and all items can adjust it

󰘱exibility in this mode.

■ Adobe RGB, sRGB, Display P3 and

DICOM Modes are regular color modes that below items have to gray out while mode selected: Contrast/ Gray Level/ Low Blue Light/ Gamma/Saturation/ Hue)�

■ Color Temperature will be gray out in

DICOM mode�

Mode�

■ When Anti Motion Blur is enabled,

Brightness cannot be enabled and will be grayed out�

■ Response time will be grayed out while

Anti Motion Blur is enabled�

■ Anti Motion Blur have to set to OFF while

FreeSync Premium Pro is set to ON�

2-5

2-6

1st Level Menu 2nd/ 3rd Level Menu Description

Refresh Rate ON ■ Users can adjust Refresh Rate in any

OFF

Location Left Top

Right Top

Left Bottom

Right Bottom

Customize

Alarm Clock OFF ■ Users can adjust Alarm Clock in any

15:00

30:00

45:00

60:00

Design Assistance OFF ■ Users can adjust Design Assistance in

Assistance Color

Ruler: Center

Ruler: Edge

Scale

Reference Line

Grid

Rule of Thirds

3D Motion Sickness Assistance

FreeSync Premium Pro

Mode�

■ Default Refresh Rate Location is Left

Top� Location is adjustable in OSD Menu�

Press the Middle Button to con󰘰rm and

apply your Refresh Rate Location�

■ This monitor follows and works at the

Operating System’s preset Screen Refresh Rate�

Mode�

■ After setting the time, press the Middle

Button to activate the timer�

any Mode�

■ Default Design Assistance is OFF�

■ FreeSync Premium Pro prevents screen

tearing

■ DisplayPort or HDMI default is ON and

can be adjusted ON/OFF in any mode, any resolution, any input source and any screen refresh rate

■ Anti Motion Blur/ PIP/PBP/Zoom in will

be disabled, if FreeSync Premium Pro is enabled�

h Image

1st Level Menu 2nd/ 3rd Level Menu Description

Brightness 0-100 ■ Default is 75 for shipment setting�

Contrast 0-100 ■ Default is 50 for shipment setting�

■ Brightness will be gray out while below

items implement: 1� Local Dimming was On�

2� HDR content received�

■ Brightness will be gray out while below

items implement: 1� In the regular Color mode (Adobe

RGB, sRGB, Display P3 and DICOM) that contrast was gray out� 2� HDR content received�

OSD Setup

1st Level Menu 2nd/ 3rd Level Menu Description

Sharpness 0-5 ■ Users can adjust Sharpness in any

Gray Level 0-20 ■ Default is 10 for shipment setting that

Image Enhancement OFF ■ Image Enhancement enhances image

Weak

Medium

Strong

Strongest

Low Blue Light ■ Low Blue Light protects your eyes

Local Dimming ■ Default is OFF for shipment setting,

Color Temperature Standard 5000K ■ Color Temperature default is Normal�

5500K

6500K

7500K

9300K

10000K

Customization R (0-100)

G (0-100)

B (0-100)

Gamma 1�8 ■ Default is 2�2 for shipment setting,

2�0

2�2

2�4

2�6

Mode�

■ Sharpness improves clarity and details

of images�

can adjust manually by end user,

unless otherwise speci󰘰ed.

■ In the regular Color mode: Adobe

RGB, sRGB, Display P3 and DICOM that Gray Level was gray out�

edges to improve their acutance�

■ Users can adjust Image Enhancement

in any Mode�

against blue light� When enabled, Low Blue Light adjusts the screen color temperature to a more yellow glow�

■ Users can adjust Low Blue Light in

any Mode�

■ When Pro Mode is set to Anti-Blue, it is

mandatory to enable Low Blue Light�

end user can adjust it 󰘱exibility in any

mode�

■ While this function was set to ON that

Brightness will be gray out�

■ Enabling Local Dimming will e󰘯ect mini

OSD visibility� (Information on Screen / Refresh Rate / visibility / Alarm Clock / Design Assistance)

■ Use Up or Down Button to select and

preview mode e󰘯ects.

■ Press the Middle Button to con󰘰rm and

apply your mode type�

■ Users can adjust Color Temperature in

Customization mode.

end user can adjust it 󰘱exibility, unless otherwise speci󰘰ed.

■ In the regular Color mode: Adobe

RGB, sRGB, Display P3 and DICOM that Gamma was gray out�

2-7

2-8

1st Level Menu 2nd/ 3rd Level Menu Description

Saturation R 0-100 ■ Default is 50 for all Saturation items

G 0-100

B 0-100

C 0-100

M 0-100

Y 0-100

Hue R 0-100 ■ Default is 50 for all Hue items

G 0-100

B 0-100

C 0-100

M 0-100

Y 0-100

Zoom In ON ■ Default is OFF for shipment setting,

OFF

Location Center

Up-Left

Up-Right

Down-Left

Down-Right

Screen Size Auto ■ Users can adjust Screen Size in any

4:3

16:9

1:1

shipment setting, end user can adjust

these 󰘱exibility, unless otherwise speci󰘰ed.

■ Default is 0 for the Black-White mode

only�

■ In the regular Color mode: Adobe

RGB, sRGB, Display P3 and DICOM that Saturation was gray out�

shipment setting, end user can adjust

these 󰘱exibility, unless otherwise speci󰘰ed.

■ In the regular Color mode: Adobe

RGB, sRGB, Display P3 and DICOM that Hue was gray out�

end user can adjust Zoom In location

󰘱exibility.

mode, any resolution and any screen refresh rate�

■ Default is Auto�

h Input Source

1st Level Menu 2nd/3rd Level Menu Description

HDMI1 Users can adjust Input Source in any

HDMI2

DP

Type C

Auto Scan User can press “Navi Key Button” then

Mode�

select input source at below status:

■ While “Auto Scan” was set to “OFF”

and monitor at power saving mode�

■ While “No Signal” message box is

shown on monitor�

h PIP/PBP

OSD Setup

1st Level Menu

OFF ■ Default is OFF for shipment setting, end user can

PIP Source

PBP Source 1

2nd Level Menu

PIP Size

Location

Display Switch

Audio Switch

Source 2

Display Switch

Audio Switch

Description

adjust it 󰘱exibility, unless otherwise speci󰘰ed.

■ While Audio Switch function implement, the Audio

Source will changed to Digital�

■ This function will be gray out while HDR content

received�

■ Input Source auto detect function in Main source

only�

h Navi Key

1st Level Menu 2nd Level Menu Description

Up

Down

Left

Right

OFF ■ Up Button default is Pro Mode�

Brightness

Pro Mode

Design Assistance

Alarm Clock

Input Source

PIP/PBP Mode

Zoom In

Information On Screen

■ Down Button default is Design Assistance�

■ Left Button default is Alarm Clock�

■ Right Button default is Input Source�

■ All Navi Key items can be adjusted via OSD Menu�

2-9

2-10

h Setting

1st Level Menu 2nd Level Menu Description

Language 繁體中文 ■ Language factory default is English�

English

Français

Deutsch

Italiano

Español

한국어 日本語 Русский

Português

简体中文 ไทย

Bahasa Indonesia

󰬁

Türkçe

(More languages coming soon)

Transparency 0~5 ■ Users can adjust Transparency in any Mode� OSD Time Out 5~30 ■ Users can adjust OSD Time Out in any Mode� Audio Source Analog ■ Audio Source default is Digital� Users can adjust

Digital

RGB LED ■ Users can adjust RGB LED to On or O󰘯.

■ Users have to press the Middle Button to con󰘰rm

and apply the Language setting�

■ Language is an independent setting� Users’ own

language setting will override the factory default� When users set Reset to Yes, Language will not be changed�

Audio Source in any Mode�

■ Default is ON�

Power Button OFF ■ When set to OFF, users can press power button to

Standby ■ When set to Standby, users can press power

Quick Charger ■ Users can enable or disable the Quick Charger�

Information On Screen

Reset YES ■ Users can Reset and restore settings to original

NO

close monitor�

button to tune o󰘯 panel and backlight.

■ Default is OFF�

■ Default is OFF for shipment setting�

■ Show more monitor detail info on the right side

while turn the item ON�

OSD Default in any Mode�

Appendix

IMPORTANT

All information is subject to change without prior notice�

A

A-2

Speci󰄈cations

Model Creator PS321QR (3DA8) Creator PS321URV (3DA9)

Size 32 inch

Panel Type IPS

Resolution 2560 x 1440 @165Hz 3840 x 2160 @60Hz

Aspect Ratio 16:9

Brightness (nits) 400 (VESA Certi󰘰ed DisplayHDR™ 600)

Contrast Ratio 1000:1

Refresh Rate 165Hz 60Hz

Response Time MPRT 1ms 4ms (OD)

Input Interface ■ HDMI Port 2�0 x2

■ DisplayPort 1�4 HBR2 x1

■ USB-C x1

USB Port ■ USB3�2 Gen1 Type A Port x2

■ USB3�2 Gen1 Type A Port (Quick Charger) x1

■ USB3�2 Gen1 Type B Upstream Port x1

Audio Interface ■ Microphone Jack x1

■ Headphone Jack x1

■ Combo Audio Jack x1

Local Dimming ■ 16 Zone ■ 8 Zone

View Angles 178°(H) , 178°(V)

sRGB / Display P3 * 98% / 95%

Surface Treatment Anti-glare

Display Colors 1�07B (8 bit + FRC)

Power Type Internal Power

Power Consumption (Typical) Power on<60W

Standby<0�5W

Power o󰘯<0.5W

System Rating 100~240Vac, 50~60Hz, 2A

Adjustment (Tilt) -5° ~ 20°

Adjustment (Swival) -30° ~ 30°

Adjustment (Height) 0 ~ 100mm

Kensington Lock Yes

VESA Mounting Plate Type: 100 x 100mm

Screw Type: M4 x 10mm

Thread Diameter: 4mm

Thread Pitch: 0�7mm

Thread Length: 10mm

Model Creator PS321QR (3DA8) Creator PS321URV (3DA9)

Dimension (W x D x H) 817�1 x 260�4 x 400�7mm

Weight 8�2kg (18�08lb)

Environment Operating Temperture: 0°C to 40°C

Humidity: 20% to 90%, non-condensing

Altitude: 0 ~ 5000m

Storage Temperture: -20°C to 60°C

Humidity: 10% to 90%, non-condensing

* Based on CIE1976 test standards.

Appendix

A-3

Preset Display Modes

A-4

Standard Resolution

VGA 640x480 @60Hz V V V V V

640x480 @67Hz V V V V V 640x480 @72Hz V V V V V 640x480 @75Hz V V V V V

Dos-Mode 720x480@60Hz V V V V V

720x576@50Hz V V V V V

SVGA 800x600 @56Hz V V V V V V

800x600 @60Hz V V V V V V 800x600 @72Hz V V V V V V 800x600 @75Hz V V V V V V

XGA 1024x768 @60Hz V V V V V V

1024x768 @70Hz V V V V V V 1024x768 @75Hz V V V V V V

SXGA 1280x1024 @60Hz V V V V V V WXGA+ 1440x900 @60Hz V V V V V V WSXGA+ 1680x1050 @60Hz V V V V V V Full HD 1920x1080 @60Hz V V V V V V

1920x1080 @120Hz V V V

WQHD 2560x1440 @60Hz V V V V V V

2560x1440 @100Hz V V V 2560x1440 @120Hz V V V 1920x1080 @144Hz V V V 1920x1080 @165Hz V V

UHD 3840x 2160 @30Hz V V V

3840x 2160 @60Hz V V V V V V

Video

Timing

Resolution

480P V V V V V V

576P V V V V V V

720P V V V V V V

1080P V V V V V V 1080P @120Hz V V V

2160P V V V V V V

Creator PS321QR (3DA8) Creator PS321URV (3DA9)

HDMI 1 / 2 DP Type C HDMI 1 / 2 DP Type C

Troubleshooting

The power LED is o󰓐.

■ Press the monitor power button again�

■ Check if the monitor power cable is properly connected�

No image�

■ Check if the computer graphics card is properly installed�

■ Check if the computer and monitor are connected to electrical outlets and

are turned on�

■ Check if the monitor signal cable is properly connected�

■ The computer may be in Standby mode� Press any key to activate the

monitor�

The screen image is not properly sized or centered�

Refer to Preset Display Modes to set the computer to a setting suitable for the monitor to display�

No Plug & Play�

Appendix

■ Check if the monitor power cable is properly connected�

■ Check if the monitor signal cable is properly connected�

■ Check if the computer and graphics card are Plug & Play compatible�

The icons, font or screen are fuzzy, blurry or have color problems�

■ Avoid using any video extension cables�

■ Adjust brightness and contrast�

■ Adjust RGB color or tune color temperature�

■ Check if the monitor signal cable is properly connected�

■ Check for bent pins on the signal cable connector�

The monitor starts 󰄉ickering or shows waves.

■ Change the refresh rate to match the capabilities of your monitor�

■ Update your graphics card drivers�

■ Keep the monitor away from electrical devices that may cause

electromagnetic interference (EMI)�

A-5

MSI Creator PS321QR User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Copyright and Trademarks Notice

Revision

Technical Support

Safety Instructions

CE Conformity

FCC-B Radio Frequency Interference Statement

WEEE Statement

Chemical Substances Information

RoHS Statement

Getting Started

Package Contents

Installing the Monitor Stand

Installing the Monitor Hood (Optional)

Adjusting the Monitor

Monitor Overview

Connecting the Monitor to PC

OSD Setup

Navi Key

OSD Setup via Navi Key

Appendix

Preset Display Modes

Troubleshooting