Technical Support
Not all questions may be answered in the above. Please contact Technical Service for
Use a paper clip to connect the two wire
connectors together to bypass the tip switch.
www.mrheater.com
866-447-2194 (USA & Canada)
Mon – Fri 8:00AM – 5:00PM EST
I CAN’T GET MY BURNER TO LIGHT.
Check to see if the supply tank valve is open, the regulator
is set to medium setting, and you are manually holding the
safety shut-off open. If this correct and you still don’t smell
or hear gas, then replace regulator.
MY BURNER WILL NOT STAY LIT AFTER I
RELEASE THE SAFETY CONTROL VALVE.
Disconnect tip switch wires and reconnect the two wires
THERE IS A BLUE FLAME AT THE TOP OF
MY HEATER.
Clean the unit per MAINTENANCE instructions in the
manual. Check for spiders and dust in the back of the
plenum tube.
with a paper clip or jumper wire. If the heater works, change
the tip switch; if not, then change the thermocouple.
additional information or check the manual (available online). Thank you.
go thru
MY HEATER MAKES A POP AND ROAR
SOUND AND THE REAR STARTS GLOWING
RED.
This may be caused by a puff of wind, dirt, or a spider in the
riser on the back just above the safety control valve. This
reaction is called a BACK FLASH.
SOLUTION: Block the heater from direct wind flow. Clean
out the riser tube with a pipe cleaner and low pressure air or
screen defective. If the above doesn’t work, replace burner
assembly.
MY HEATER MAKES A HIGH-PITCHED
SOUND.
This will go away once the heater has warmed up.
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