Moxa Technologies VPort 36-1MP, VPort 36-1MP-T, VPort 36-1MP-IVA, VPort 36-1MP-IVA-T, VPort 36-1MP-DM User Manual

Moxa VPort 36-1MP Rugged IP Camera

User’s Manual

First Edition, April 2012

www.moxa.com/product

© 2012 Moxa Inc. All rights reserved.

Moxa VPort 36-1MP Rugged IP Camera

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User’s Manual

The software described in this manual is furnished under a license agreement and may be used only in accordance with

the terms of that agreement.

Copyright Notice

© 2012 Moxa Inc. All rights reserved.

Trademarks

The MOXA logo is a registered trademark of Moxa Inc.

All other trademarks or registered marks in this manual belong to their respective manufacturers.

Disclaimer

Information in this document is subject to change without notice and does not represent a commitment on the part of

Moxa.

Moxa provides this document as is, without warranty of any kind, either expressed or implied, including, but not limited

to, its particular purpose. Moxa reserves the right to make improvements and/or changes to this manual, or to the

products and/or the programs described in this manual, at any time.

Information provided in this manual is intended to be accurate and reliable. However, Moxa assumes no responsibility for

its use, or for any infringements on the rights of third parties that may result from its use.

This product might include unintentional technical or typographical errors. Changes are periodically made to the

information herein to correct such errors, and these changes are incorporated into new editions of the publication.

Technical Support Contact Information

www.moxa.com/support

-free: 1-888-669-2872

[phone]

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-free: 800-820-5036

[phone]

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[phone]

-Pacific

Before Getting Started

Before using your VPort 36-1MP, please pay close attention to the following instructions:

 After opening the VPort 36-1MP box, compare the contents of the box with the Package Checklist in Chapter 1.

Notify your sales representative if any of the items are missing or damaged.

 To prevent damage or problems caused by improper use, read the Quick Installation Guide (the printed handbook

included in the package) before assembling and operating the device and peripherals. You may also refer to Chapter

1, under Product Description, and all of Chapter 2, of this manual.

 The VPort 26 IP Camera has been designed for a variety of environments and can be used to build various applications

for general security or demonstration purposes. For standard applications, refer Chapter 2, Getting Started, and

Chapter 3, Accessing the VPort 36-1MP Web-based Manager.

Important Note

 Surveillance devices may be prohibited by law in your country. Since the VPort is both a high performance surveillance

system and networked video server, verify that the operations of such devices are legal in your locality before

installing this unit for surveillance purposes.

Table of Contents

1. Introduction ...................................................................................................................................... 1-1

Overview ........................................................................................................................................... 1-2

Package Checklist ............................................................................................................................... 1-2

Product Features ................................................................................................................................ 1-3

Typical Application .............................................................................................................................. 1-4

Product Description ............................................................................................................................. 1-5

2. Getting Started.................................................................................................................................. 2-1

Before Getting Started ........................................................................................................................ 2-2

First-Time Installation and Configuration ............................................................................................... 2-2

Hardware Installation ................................................................................................................... 2-2

Software Installation .................................................................................................................... 2-4

VPort 36-1MP Dimensions .................................................................................................................... 2-7

Wiring Requirements ........................................................................................................................... 2-8

3. Accessing the VPort 36-1MP’s Web-based Manager .......................................................................... 3-1

Functions Featured on the VPort’s Web Homepage .................................................................................. 3-2

VPort’s Information ..................................................................................................................... 3-2

IP Camera Name ......................................................................................................................... 3-2

Camera Image View .................................................................................................................... 3-2

Client Settings ............................................................................................................................ 3-3

System Configuration .................................................................................................................. 3-4

Video Information ....................................................................................................................... 3-4

4. System Configuration ........................................................................................................................ 4-1

System Configuration by Web Console .................................................................................................. 4-2

System ...................................................................................................................................... 4-3

Network ..................................................................................................................................... 4-9

Video ....................................................................................................................................... 4-23

PTZ ......................................................................................................................................... 4-29

DynaStreamTM ........................................................................................................................... 4-31

Alarm ...................................................................................................................................... 4-33

A. Frequently Asked Questions .............................................................................................................. A-1

B. Modbus Address Table ...................................................................................................................... B-1

C. Time Zone Table ................................................................................................................................ C-1

D. Technical Specifications .................................................................................................................... D-1

1

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1. Introduction

The VPort 36-1MP is a rugged HD resolution (720P) box type IP camera designed for use in harsh environments.

In addition to being able to handle basic video feeds, many advanced features are also included to set up

surveillance or web multimedia applications. The VPort 36-1MP is designed to provide stability, robustness,

ease-of-use, and flexibility.

The following topics are covered in this chapter:

Overview

Package Checklist

Product Features

Typical Application

Product Description

VPort 36-1MP Introduction

1-2

Overview

Rugged Design

The VPort 36-1MP series is the world’s first rugged IP camera that withstands environmental temperatures

ranging from -40 to 75°C without a heater/cooling fan. It is an industrial-grade, H.264 box-type IP camera that

combines HD resolution (1280 x 720), advanced IVA (Intelligent Video Analysis) technology, and de-mist

technology to enhance surveillance system efficiency while delivering state-of-the-art video quality. Optional

housing and PT scanner accessories are available for indoor and outdoor installation.

Superb Video Quality

The VPort 36-1MP series supports a variety of lenses for any application and is designed to be compatible with

C/CS mount lenses to meet any viewing angle and distance requirement. With a built-in removable IR-cut filter

and automatic color mode switching, the VPort 36-1MP Series is suitable for day-and-night use. Highly-tuned

ROI (Region of Interest), and WDR (Wide Dynamic Range) functions enable the VPort 36-1MP series to produce

exceptionally clear images. The optional de-mist function ensures the best image quality in rainy, snowy, or

hazy environments.

Convenient Installation

The VPort 36-1MP series is designed for any indoor and outdoor applications that require operational reliability.

It is a unique and competitive camera in the IP CCTV market, with features such as high EMI/surge protection,

optional IP66 housing for rain/dust protection, and -40 to 75°C operation without requiring a heater or cooling

fan. This camera is available with PoE (Power over Ethernet, 802.3af) or with wired power input supporting

12/24 VDC or 24 VAC.

High Video Performance and Network Security

The VPort 36-1MP series can encode analog video into both H.264 and MJPEG video streams and can transmit

up to 3 independent video streams (2 in H.264, and 1 in MJPEG) simultaneously. Advanced video encoding

technology enables the camera to support up to 30 FPS for each of the H.264 and MJPEG streams. Advanced

network security functions, such as 802.1x and SSL/SSH, are also provided to prevent unauthorized access or

data hijacking, a critical feature for many surveillance applications.

Package Checklist

Moxa’s VPort 36-1MP Series is shipped with the following items. If any of these items is missing or damaged,

please contact your customer service representative for assistance.

• 1 × VPort 36-1MP series (one of models below)

Standard model Description

VPort 36-1MP VPort 36-1MP, POE, 0 to 60°C operating temperature

VPort 36-1MP-T VPort 36-1MP, POE, -40 to 75°C operating temperature

VPort 36-1MP-IVA VPort 36-1MP, POE, 0 to 60°C operating temperature, 1 IVA license

VPort 36-1MP-IVA-T VPort 36-1MP, POE, -40 to 75°C operating temperature, 1 IVA license

VPort 36-1MP-DM VPort 36-1MP, POE, 0 to 60°C operating temperature, de-mist function

VPort 36-1MP Introduction

1-3

NOTE

Check the model name on the VPort’s side label to determine if the model name is correct for your order.

NOTE

This product must be

• Screw handle accessory package

Inner hexagon screw driver for

tightening/loosening lens holder

C/CS mount adapter ring 5-pin terminal block for DI and

relay

3-pin terminal block for power

input

• Quick Installation Guide

• Documentation & Software CD (includes User’s Manual, Quick Installation Guide, and VPort Utility)

• Warranty Statement

NOTE: Notify your sales representative if any of the above items is missing or damaged.

installed in compliance with your local laws and regulations.

2-pin terminal block for RS-485 DX+

and DX-

Product Features

• Sensor: 1/2.7” HD progressive scan CMOS

• Lens: C/CS mount lens (lens not included)

• Auto Iris Type: DC drive

• Illumination (low light sensitivity):

 Color: 0.2 lux at F1.2

 B/W: 0.05 lux at F1.2

• Synchronization: Internal

• Gamma Correction: 0.45 or 1.0 (default 0.45)

• White Balance: ATW/AWB (range: 3200 to 10000°K)

• Dynamic Range: Color: 100 dB; B/W: 110 dB

• Auto Electronic Shutter: 1/30 to 1/25000 sec.

• Electronic Shutter: 1/50, 1/100, 1/250, 1/500, 1/1000, 1/2000, 1/4000, 1/10000 sec.

• S/N Ratio: 50 dB (Gamma, Aperture, AGC OFF; DNR ON)

• ICR Control: Auto (light sensor control) or DI control

• DNR: Built-in DNR

• WDR: On/Off AGC Control: On/Off

• Flickerless Control: On/Off

• Backlight Compensation: On/Off

• Auto Exposure: -5 to +5 level

VPort 36-1MP Introduction

1-4

NOTE

If you are interested in Moxa’s VPORT SDK PLUS, please go to Moxa’s website

to download the

package, or contact a Moxa sales representative for more information about this SDK

• Image Rotation: Flip, Mirror, and 180° rotation

• Image Setting: Manually tuning with brightness, saturation, contrast, and hue

• Video Compression: H.264 (ISO/IEC 14496-10) or MJPEG

• Video Outputs: Ethernet

• Video Streams: Up to 3 video streams (2 x H.264 and 1 x MJPEG)

Stream 1: H.264, 1280 x 720 resolution (max.)

Stream 2: H.264, 720 x 480 resolution (max.)

Stream 3: MJPEG, 720 x 480 resolution (max.)

NOTE: Streams 2 and 3 must be at the same resolution

• Video Motion Detection: 3 independently configurable motion areas

• Scheduling: Daily repeat timing schedule

• Imaging: JPEG snapshots for pre/trigger/post alarm images

• Video Recording: Event recording and stored in the SD card

• Email/FTP Messaging: Automatic transfer of stored images via email or FTP when alert

• Custom Alarms: HTTP event servers for setting customized alarm actions

• Pre-alarm Buffer: 24 MB video buffer for JPEG snapshot images

• Advance Software Feature:

DynaStream™ support for automatic adjustment of frame rate

3 privacy mask areas provided

ROI (Region of Interest) configuration for up to 3 areas

• Safety: UL 60950-1, EN 50121-4, NEMA TS2, Class 1 Division 2 (Pending), Atex Zone 2 (Pending)

• EMI: FCC Part 15, CISPR (EN 55022) class A

• EMS: EN 61000-4-2 (ESD), Level 3 EN 61000-4-3 (RS), Level 3 EN 61000-4-4 (EFT), Level 3 EN 61000-4-5

(Surge), Level 3 EN 61000-4-6 (CS), Level 3 EN 61000-4-8, EN 61000-4-11

• Shock: IEC 60068-2-27

• Freefall: IEC 60068-2-32

• Vibration: IEC 60068-2-6

• Warranty: 3-year warranty

Typical Application

With the industrial grade design and specifications, the VPort 36-1MP is designed mission critical applications

as well as general purpose surveillance systems. Below are only some of the applications where you can use the

VPort 36-1MP.

• ITS (Intelligent Transportation System)

• City Surveillance

• Railway wayside surveillance

• Railway station surveillance

• Industrial automation surveillance

• Oil&Gas facility surveillance

• Mining facility surveillance

….and more

www.moxa.com

VPort 36-1MP Introduction

1-5

NOTE

You will find mounting bracket fastened at bottom side of the camera, you can loosen the bracket and fasten

to

Product Description

Top View

Bottom View

the top side per your installation requirement.

• Auto Iris Socket: Plug auto-iris cable from camera lens to this socket for auto-iris function

• Lens Holder: The lens holder is designed for CS mount lenses; a C/CS adapter is required if you want to

use C mount lenses. Find more details in the HW installation section of this manual.

• SD Card Slot: You can remove the SD card slot cover and insert an SD card for disconnection/event local

storage

• Mounting Bracket Screw Hole: Screw holes with wich you can fasten mounting bracket

• Reset Button: Use a pointed stick to push down the reset button to reboot or push and hold till system

reboot for factor default

VPort 36-1MP Introduction

1-6

NOTE

The

).

You can connect both power inputs to create

Back Panel View

1. 5 pin terminal block for DI and relay connection

2. 2 pin terminal block for RS-485 pin connection

3. RJ45 port for PoE/non-PoE connection

4. Groud screw for connection grounding wire

5. 3 pin terminal block for power input

6. LED indicator to show network and system status. Green when normal.

7. LED indicator to show power status. Green when normal.

VPort 36-1MP can be powered by 12 VDC / 24 VDC / 24 VAC input or Power over Ethernet (PoE, 802.3af

redundant power input.

2

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2. Getting Started

This chapter includes information about how to install a VPort 36-1MP IP camera.

The following topics are covered in this chapter:

Before Getting Started

First-Time Installation and Configuration

 Hardware Installation

 Software Installation

VPort 36-1MP Dimension

Wiring Requirements

VPort 36-1MP Getting Started

2-2

Before Getting Started

In what follows, “user” refers to those who can access the IP camera, and “administrator” refers to the person

who knows the root password that allows changes to the IP camera’s configuration, in addition to providing

general access. Administrators should read this part of the manual carefully, especially during installation.

First-Time Installation and Configuration

Hardware Installation

Step 1: Remove lens cover

Step 2: Loosen the lens holder pressing screw with the L-type inner hexagon screw driver

VPort 36-1MP Getting Started

2-3

NOTE

M

holder may be too tight to loosen if pressi

NOTE

Observe carefully, make sure you screw lens holder to the lens

lens holder

with

NOTE

You are suggested do this step while viewing the live video from the camera via web browser, so you can

identify

, or the lens holder may fix to the

camera when you remove the

NOTE

You can

. Again,

make sure you don’t screw the lens all the way down

day/night switch

NOTE

The

1MP can be powered by 12 VDC / 24 VDC / 24 VAC input or Power over Ethernet (PoE, 802.3af).

You can

Groove

Step 3: Remove lens holder

ake sure you loosen the screw fastening the lens holder before trying to remove the lens holder. The lens

ng screw is not loosened first

Step 4: Screw lens holder to the lens you are going to use.

the groove should be facing the lens, the other side without a groove should be facing outward.

Step 5: Screw lens and lens holder to VPort 36-1MP

when to stop. Make sure you don’t screw all the way to the end

lens.

Step 6: Power on your VPort 36-1MP

use the lens holder pressing screw in step 2 to fix the position of lens holder and lens

VPort 36-

connect both to create redundant power input.

on the correct side. The side of the

otherwise ICR filter may be obstructed when

VPort 36-1MP Getting Started

2-4

Software Installation

Step 1: Configure the VPort 36-1MP’s IP address

When the VPort 36-1MP is first powered on, the POST (Power On Self Test) will run for a few moments (about

30 seconds). The network environment determines how the IP address is assigned.

Network Environment with DHCP Server

For this network environment, the unit’s IP address will be assigned by the network’s DHCP server. Refer to the

DHCP server’s IP address table to determine the unit’s assigned IP address. You may also use the Moxa VPort

and Ether Device Configurator Utility (edscfgui.exe), as described below:

Using the Moxa VPort and EtherDevice Configurator Utility (edscfgui.exe)

1. Run the edscfgui.exe program to search for the VPort. After the utility’s window opens, you may also click

on the Search button

2. When the search has concluded, the Model Name, MAC address, IP address, serial port, and HTTP port of

the VPort will be listed in the utility’s window.

to initiate a search.

3. Users can double click the selected VPort, or use the IE web browser to access the VPort’s web-based

manager (web server).

Non DHCP Server Network Environment

If your VPort 36-1MP is connected to a network that does not have a DHCP server, then you will need to

configure the IP address manually. The default IP address of the VPort 36-1MP is 192.168.127.100 and the

default subnet mask is 255.255.255.0. Note that you may need to change your computer’s IP address and

subnet mask so that the computer is on the same subnet as the VPort.

To change the IP address of the VPort manually, access the VPort’s web server, and then navigate to the

System Configuration  Network  General page to configure the IP address and other network settings.

Check the Use fixed IP address to ensure that the IP address you assign is not deleted each time the VPort

is restarted.

Step 2: Accessing the VPort 36-1MP’s web-based manager

Type the IP address in the web browser’s address input box and then press enter.

VPort 36-1MP Getting Started

2-5

NOTE

For Windows XP SP2 or abov

security reasons. In this case, the VPort’s security warning message window may not appear. Users should

unlock the ActiveX control blocked function or disable the security configuration to enable the installation of the

VPort’s ActiveX Control component.

Step 3: Install the ActiveX Control Plug-in

A security warning message will appear the first time you access the VPort’s web-based manager. The message

is related to installing the VPort AcitveX Control component on your PC or notebook. Click Yes to install this

plug-in to enable the IE web browser for viewing video images.

Step 4: Access the homepage of VPort 36-1MP’s web-based manager.

After installing the ActiveX Control component, the homepage of the VPort 36-1MP’s web-based manager will

appear. Check the following items to make sure the system was installed properly:

1. Video Images

2. Video Information

e operating systems, the ActiveX Control component will be blocked for system

VPort 36-1MP Getting Started

2-6

Step 5: Access VPort’s system configuration.

Click on System Configuration to access the overview of the system configuration to change the

configuration. Model Name, Server Name, IP Address, MAC Address and Firmware Version appear in

the green bar near the top of the page. Use this information to check the system information and installation.

For details of each configuration, check the User’s Manual on the software CD.

VPort 36-1MP Getting Started

2-7

VPort 36-1MP Dimensions

(Unit=mm)

VPort 36-1MP Getting Started

2-8

ATTENTION

Be sure to disconnect the power cord before installing

Calculate the maximum possible current in each power wire and common wire. Observe all electrical codes

dictating the maximum current allowable for each wire size.

If the current goes above the maximum ratings, the wi

equipment.

Wiring Requirements

You should also pay attention to the following:

• Use separate paths to route wiring for power and devices. If power wiring and device wiring paths must

cross make sure the wires are perpendicular at the intersection point.

NOTE: Do not run signal or communications wiring and power wiring in the same wire conduit. To avoid

interference, wires with different signal characteristics should be routed separately.

• You can use the type of signal transmitted through a wire to determine which wires should be kept separate.

The rule of thumb is that wiring that shares similar electrical characteristics can be bundled together.

• Keep input wiring and output wiring separated.

• It is strongly advised that you label wiring to all devices in the system when necessary.

and/or wiring your Moxa VPort 36-1MP.

ring could overheat, causing serious damage to your

3

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3. Accessing the VPort 36-1MP’s Web-based

Manager

This chapter includes information about how to access the VPort 36-1MP IP camera for the first time.

The following topics are covered in this chapter:

Functions Featured on the VPort’s Web Homepage

 VPort’s Information

 IP Camera Name

 Camera Image View

 Client Settings

 System Configuration

 Video Information

VPort 36-1MP Accessing the VPort 36-1MP’s Web-based Manager

3-2

NOTE

The VPort’s web homepage is best viewed in 1280 x 1024 screen resolution. This is because the camera image

can be viewed at a resolution up to HD (1280 x 720). We strongly recommend using IE 6.0 (Microsoft Internet

Explorer) or above to avoid incompatibility with the ActiveX Plug

NOTE

The VPort LEDs shown on the VPort’s web homepage are updated every 10 seconds.

Functions Featured on the VPort’s Web Homepage

The homepage of the VPort’s web console shows information specific to that VPort, the camera image, and

configurations for the client and server.

-in.

VPort’s Information

This section shows the VPort’s model name, server name, IP address, MAC address, firmware version, and the

display status of the LEDs located on the VPort’s front panel.

IP Camera Name

A server name can be assigned to each server. Administrators can change the name in System

Configuration/System/General. The maximum length of the sever name is 40 bytes.

Camera Image View

The assigned image description and system date/time will be displayed in the caption above the image window.

You may disable the caption or change the location of the image information in System

Configuration/Video/Image Setting. Note that if the VPort’s motion detection function is active, some

windows in the video picture might be framed in red.

VPort 36-1MP Accessing the VPort 36-1MP’s Web-based Manager

3-3

NOTE

For multicast video stream settings, please refer to

Client Settings

Users can configure the following functions in Client Settings.

1. Encoder standard: Shows the encoding algorithm currently being used. VPort 36-1MP features built-in 2

encode engine to generate a maximum of three simultaneous video streams. Each client can select the

H.264 video streams from Stream 1, or the MJPEG/ H,264 video stream from Stream 2. To configure these

video streams, please go to:

System Configuration/Video/Video Performance.

2. Protocol Options: Choose one of four protocols to optimize your usage—Multicast (RTSP or Push) or

Unicast (UDP, TCP, HTTP).

• Multicast protocol can be used to send a single video stream to multiple clients. In this case, a lot of

bandwidth can be saved since only one video stream is transmitted over the network. However, the

network gateway (e.g., a switch) must support the multicast protocol (e.g., IGMP snooping). Otherwise,

the multicast video transmission will not be successful.

 RTSP: Enable the multicast video stream to be sent in RTSP control, which means the multicast video

stream will be sent only it receives the client’s request.

 Push: Enable the multicast video stream to be sent in Push control, which means that after this setting

is selected the multicast video stream will be sent continuously even without any client request.

• Unicast protocol is used to send a single video stream to one client.

 UDP can be used to produce audio and video streams that are more real-time. However, some packets

may be lost due to network burst traffic, and images may become blurred.

 TCP can be used to prevent packet loss, which results in a more accurate video display. The downside

of using TCP is that the real-time delay is worse than with UDP protocol.

 HTTP can be used to prevent being blocked by a router’s firewall. The downside of using HTTP is that the

real-time delay is worse than with UDP protocol.

• Network Interface designates the connection interface for multicast video streams selection. The box

lists the current NIC interfaces. Select which NIC interface will receive multicast streams.

Once the IP camera is connected successfully, Protocol Options will indicate the selected protocol. The selected

protocol will be stored on the user’s PC, and will be used for the next connection.

System Configuration  Network  Multicast.

VPort 36-1MP Accessing the VPort 36-1MP’s Web-based Manager

3-4

System Configuration

A button or text link on the left side of the system configuration window only appears on the administrator’s

main page. For detailed system configuration instructions, refer to Chapter 4, System Configuration.

Video Information

Users can easily monitor the current video performance by looking at the Video Information shown on the

left side of the homepage. The following properties are shown: Video Size, Video Quality (Fixed bit rate or Fixed

video quality), Max. FPS (frames per second), and (current) FPS Status. Users can select the target camera

image to view each camera’s video performance.