Smartio C104H/HS User’s Manual
Universal 4 Port Serial Board
The content of this manual is also available in CD-ROM and at Moxa Web Site.
May 1999 (6th Edition)
Moxa Technologies Co., Ltd.
Tel: +866-2-8665-6373
Fax: +886-2-8665-6372
www.moxa.com
support@moxa.com.tw
Smartio C104H/HS User’s Manual
The software described in this manual is furnished under a license agreement and may be used only in
accordance with the terms of the agreements.
Copyright Notice
Copyright 1999 Moxa Technologies Co., Ltd.
All rights reserved.
Reproduction in any form without permission is prohibited.
Trademarks
MOXA is a registered trademark of Moxa Technologies Co., Ltd.
All other trademarks or registered marks in this manual belong to their respective manufacturers.
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Information in this document is subject to change without notice and does not represent a commitment on
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Moxa provides this document “as is”, without warranty of any kind, either expressed or implied,
including, but not limited to, the particular purpose. Moxa may make improvements and/or changes in
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Information provided in this manual is intended to be accurate and reliable. However, Moxa
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which may result from its use.
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information herein; these changes may be incorporated in new editions of the publication.
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About This Manual
This manual is composed of six Chapters and one Appendix. This manual is written for installer, system
administrator and software programmer.
If you are a first-time installer and system administrator, we recommend you to go through the whole
manual except Chapter 4.
If you are a software programmer, you may refer to Chapter 4 “Serial Programming Tools”.
If you need cable wiring information, please see Chapter “Connection Cable and Cable Wiring”.
If you encounter any problem during installation, please refer to Chapter “Troubleshooting”.
+ In this manual, C104 Series refers to C104H and C104HS.
Chapter 1 Introduction
Overview and features of the Smartio C104 Series boards, list of items and overall installation guide.
Chapter 2 Hardware Installation
Hardware installation for the Smartio C104 Series boards and connection cable.
Chapter 3 Software Installation
This Chapter details the software installation, configuration, driver loading/unloading, driver
upgrade and removal for various operating systems: Windows NT, Windows 95/98, DOS and
Windows 3.x.
Chapter 4 Serial Programming Tools
This Chapter roughly describes the programming tools for various O.S. platforms, including PComm
under Windows NT, Windows 95/98, API-232 under DOS and Windows 3.x.
Chapter 5 Connection Cable and Cable Wiring
This Chapter describes the RS-232 cable wiring for the connection cable.
Chapter 6 Troubleshooting
This Chapter describes the problems and possible answers for Smartio C104 Series boards.
Appendix Technical Reference
Specification details, UART, I/O port address map, and DB37 pinouts are described.
Table of Contents
Introduction..................................................................... 1-1
Overview................................................................................................................1-1
Features................................................................................................................. 1-4
Check List.............................................................................................................. 1-5
Installation Guide...................................................................................................1-6
Hardware Installation ...................................................... 2-1
Default Settings .....................................................................................................2-1
Quick Hardware Installation...................................................................................2-2
How to Do Quick Hardware Installation................................................................ ..........2-2
Hardware Installation with IO-IRQ Utility................................................................ 2-3
IO-IRQ Utility and Hardware Configuration................................................................ ....2-4
Software Installation ....................................................... 3-1
Windows NT ..........................................................................................................3-1
Installing Driver................................ ................................................................ .............3-2
Configuring Board and Port................................ ........................................................... 3-7
Updating Driver................................ ............................................................................. 3-9
Removing Driver ................................ ...........................................................................3-9
Windows 95/98......................................................................................................3-9
Installing Driver................................ ................................................................ ...........3-10
Configuring Board and Port................................ ......................................................... 3-14
Updating Driver................................ ........................................................................... 3-15
Removing Driver ................................ .........................................................................3-16
DOS..................................................................................................................... 3-17
Installing Driver................................ ................................................................ ...........3-17
Driver Setup................................................................ ................................................ 3-18
Loading Driver................................ .............................................................................3-22
Unloading Driver................................................................ .......................................... 3-23
Windows 3.x ........................................................................................................3-23
Installing Driver................................ ................................................................ ...........3-24
Configuring Driver................................ ....................................................................... 3-26
Removing Driver ................................ .........................................................................3-27
Baud Rate Settings................................................................................................ ......3-27
Serial Programming Tools ................................................ 4-1
Windows NT and Windows 95/98..........................................................................4-1
Installation................................ ................................................................ ..................... 4-1
PComm Programming Library .......................................................................................... 4-2
Utilities................................ .......................................................................................... 4-2
DOS....................................................................................................................... 4-6
Installation................................ ................................................................ ..................... 4-6
DOS API-232 Library................................ .....................................................................4-6
Utilities................................ .......................................................................................... 4-6
Windows 3.x ..........................................................................................................4-8
Windows COMM API Library (Win16)................................................................ ............4-8
Utility................................ ................................................................ ............................. 4-9
Existing Applications................................................................ ......................................4-9
Connection Cable and Cable Wiring ..................................... 5-1
RS-232 Cable Wiring............................................................................................. 5-1
Troubleshooting............................................................... 6-1
General Troubleshooting....................................................................................... 6-1
Windows NT ..........................................................................................................6-4
Windows 95/98......................................................................................................6-5
DOS....................................................................................................................... 6-6
Technical Reference ........................................................A-1
Specifications.........................................................................................................A-1
UART 16C550C.....................................................................................................A-2
PC I/O Port Address Map.......................................................................................A-3
DB37 Connector Pinouts .......................................................................................A-4
Overview
Smartio - The Smart Multiport Async Solutions
1
1
1 Introduction
The term Smartio stands for smart multiport serial I/O solution. The Smartio C104
Series
multiport boards offer 4 serial ports for connecting terminals, modems,
printers, data acquisition equipment and any other serial devices to the PC/AT and
its compatible systems. With the well-designed and fine-tuned device driver, the
Smartio boards make full use of the 32 byte Tx/Rx FIFO and on-chip H/W flow
control, so that they can transfer data without data loss even at high speed such as
921.6 Kbps, which offers a reliable and high performance solution for serial
multiport communications.
The
Smartio C104 Series is equipped with custom-designed ASIC chip which
replaces lots of conventional ICs and reduces the board to half-size. The whole
family supports 16 bit architecture. Full range of I/O addresses and IRQs are
available. In addition, with
the family is designed without jumper or switch. These features make each port on
the board truly independent to any other port and thus compatible with most existing
multiport boards.
on-board EEPROM for storing the configuration data,
The
Smartio Series is also available in PCI bus. Please contact MOXA
dealer/distributor or MOXA Web site for more details.
Smartio C104H/HS User’s Manual 1-1
Hardware Configuration Method
JP1
Switch
Smartio
ON
1 2 3 4
Family
Jumper
.........
.........
Traditional
Multipoort Board
New : set I/O address Traditional : set switch and
and IRQ via software and jumper manually for
Utility. I/O address and IRQ.
Instead of using traditional jumper or switch for IRQ and I/O address settings,
hardware configuration of each port is easily set by DOS utility,
read and write the on-board EEPROM for configuration information through the
CAP (Configuration Access Port) address. The CAP address is the only channel
via which the configuration utility Io-irq.exe can access the board, which is identical
to
the first port's base I/O address.
The only jumper,
Normally JP1 is left open. When JP1 is short, the CAP address is forced to a fixed
I/O address,
must to keep JP1 always short.
JP1, is designed in case that users forget the CAP address.
0xA700. However, to adopt quick installation (described later), it is a
Io-irq.exe, which
Quick Installation
To ease the hardware configuration, users who install only one Smartio C104
Series board under Windows NT/95/98
installation
Because the series is so flexible in hardware configuration that they are compatible
virtually with all kinds of other manufacturer's multiport boards using 16450 or
16550 UART.
1-2 Smartio C104H/HS User’s Manual
are recommended to adopt quick
described in Chapter 2.
Introduction
Surge Protection
To prevent the boards from damage caused by lighting or high potential voltage,
surge protection technology is introduced in some model to protect the board.
Operating System Support
The series is operational under most popular operating systems such as Windows
NT, Windows 95/98, SCO UNIX/XENIX/OpenServer, DOS, Windows 3.x, OS/2,
Linux, QNX, FreeBSD, etc. However,
MOXA device drivers for Windows NT,
Windows 95/98, Linux, DOS and Windows 3.x are provided for easier installation,
configuration and better performance. In this manual, chapters for MOXA
Windows NT, Windows 95/98, DOS and Windows 3.x device drivers are included.
For other compatible systems not mentioned, please refer to the respective operating
system’s manual for how to install and configure the standard driver.
MOXA Serial Comm Tool
For easy application development, MOXA provides an easy-use serial
communication library under Windows NT/95/98 (
(
API-232). Users can use this library to develop your own applications using
Microsoft C, Turbo C, Assembly, QuickBASIC, Turbo Pascal, Clipper, Visual Basic,
Visual C++, Borland Delphi, etc.
Utilities, such as diagnostic and monitor, are
included for diagnosing the board/port or monitoring the communication status.
PComm) and Windows 3.x/DOS
Wide Applications
The Smartio C104 Series are suitable for many applications. Here are a few:
l Internet/Intranet Connection
l Remote Access Application
l Multi-user Application
l Industrial Automation
l Office Automation
l Telecommunication
l PC-based (vending) Machine or Kiosk System
l Point-of-Sale (POS) System
Smartio C104H/HS User’s Manual 1-3
Features
The Smartio C104 Series consists of members as follows,
C104H 4 port RS-232, high speed 16550C or compatible UART
C104HS 4 port RS-232, surge protection, 16550C or compatible UART
v Custom-designed ASIC, compact board size (half-size)
v No switch no jumper, easily configured by software
v Independent I/O address, IRQ setting for each of 4 serial ports
v 16 bit AT bus architecture, more IRQs supported
v Surge protection for RS-232 (C104HS)
v High speed 16550C Communication Controller with on-chip hardware flow
control, no data loss
v PComm serial communication tool
v Support popular OS¡ÐWindows NT, Windows 95/98, DOS, Windows 3.x,
Linux
v Compatible with many other OS¡ÐQNX, SCO UNIX/OpenServer, SCO
XENIX, PICK OS, Multiuser DOS, Free BSD, OS/2
C104H/HS
Windows NT
Windows 95/98 3
DOS 3
Windows 3.x 3
Linux R
QNX C
SCO UNIX/OpenServer C
SCO XENIX C
FreeBSD C
OS/2 C
3: Driver supported by Moxa and shipped with product
R : Driver supported by Moxa but sent by request
C : Driver supported by OS
Note: MOXA FTP site is available for driver download
1-4 Smartio C104H/HS User’s Manual
3
Check List
Smartio
C104 Series
Introduction
Upon unpacking the Smartio C104 Series package, you should find the following
items in the package,
v Smartio C104 Series 4-port high performance async board
v Device driver diskettes:
l Windows NT and Windows 95/98 ¡Ñ1
l DOS/Windows 3.x ¡Ñ1
v C104H/HS User's Manual (This Manual)
v PComm Lite diskette ¡Ñ1
v Opt 4C: DB37 to 4¡ÑDB25 male connectors or
Opt 4D: DB37 to 4
¡ÑDB9 male connectors
P1 P2
P3 P4
Smartio C104H/HS User’s Manual 1-5
Installation Guide
This section gives a brief summary of how to install the Smartio C104 Series under
each supported operating system. The installation is simple and involves the
following stages:
Configure
io-irq.exe. See Chapter “Hardware
Install the
Install the software from the diskette See Chapter “Software
Configure the driver for the board and ports Installation” for respective OS
Connect the devices with the cable See Chapter “Connection
Restart the system See Chapter “Software
Check the driver initialization status Installation”
If the system restart successfully, you may
develop your applications or See Chapter “Serial
execute the desired applications Programming Tools”
Smartio C104 Series with
Smartio C104 Series board Installation”
Cable and Cable Wiring”
1-6 Smartio C104H/HS User’s Manual
2
JP1
Smartio C104 Series
2
2 Hardware Installation
The installation of the Smartio C104 Series consists of hardware and software
installation. The hardware installation is detailed in this chapter. The next chapter
deals with the software installation for various operating systems.
Default Settings
The Smartio C104 Series has the following default (factory) settings:
I/O address:
IRQ: 10
INT Vector: 0x1C0
CAP Jumper JP1: Open
Note ! If the default settings above are what you desire and good for the
0x180 (Port 1), 0x188 (Port 2), 0x190 (Port 3), 0x198 (Port 4)
system without conflicts, you may simply install the board in the
system and go directly to the next chapter, “Software Installation”.
Otherwise, follow the instructions below.
Smartio C104H/HS User’s Manual 2-1
Now you should do either the normal hardware installation (detailed in the later
section, “Hardware Installation with IO-IRQ Utility”) or
installation
latter is provided to facilitate the hardware installation, only under the circumstances
that:
u Only one Smartio C104 Series board is allowed to install in a system.
u Windows NT and 95/98 are the only operating systems supported.
u I/O address 0xA700 must be free
(detailed right in the next section, “Quick Hardware Installation”). The
Quick Hardware Installation
To fully utilize the superior feature of flexible hardware configuration design of the
Smartio C104 Series, a quick and easy method of installation is designed for users,
which absolutely free the users from hardware configuration effort, i.e.,
without running configuration program: Io-irq.exe
jumper JP1. The software and hardware configuration will be completed at the same
time while doing the software configuration.
the quick hardware
installation
. Simply always short the
Besides, the speed range will be set to
called
High Speed Spectrum and detailed in the section, “Hardware Installation
with IO-IRQ Utility”.
How to Do Quick Hardware Installation
Users who install only one Smartio C104 Series board under Windows NT/95/98
are strongly recommended to do the quick installation as follows:
1. Short the jumper JP1 on the upper-left corner of the board.
2. Plug the board in PC with the desired system installed, which is powered off in
advance.
3. Process software installation, detailed in the next chapter.
This is to specify the desired I/O address, IRQ and INT Vector in the software
configuration panel, no matter what hardware settings are on the board. The software
2-2 Smartio C104H/HS User’s Manual
from 50 to 921.6K bps by default, which is
Hardware Installation
configuration program will automatically update the hardware settings.
After this, users already complete the whole installation.
4. Shutdown System (Windows NT/95/98).
5. DO power OFF and then ON (or Reset) the PC. (Please cold start.)
6. Restart System (Windows NT/95/98).
It is very important to keep the JP1 always short in this case. Without running the
hardware configuration program, Io-irq.exe under DOS prompt, the software
configuration program will automatically update the hardware settings of the board
while updating the software settings. This saves the trouble doing hardware
configuration. However, remember to
cold start the system every time the
configuration changed.
Hardware Installation with IO-IRQ Utility
This section is for those who can not use quick hardware installation:
u Install two or more Smartio C104 Series boards in a system.
u Fail to install, due to the I/O address 0xA700 is not available or has conflict in the system.
u Use operating systems other than Windows NT and 95/98.
Before proceeding the
Installation”, do
software installation, detailed in the next chapter, “Software
hardware configuration to setup the I/O address and IRQ with
“Io-irq.exe”, detailed in the next section.
Remember to keep the hardware settings in mind for the software installation.
The
Smartio C104 Series has the following default (factory) settings:
I/O address :
IRQ :
0x180 (Port 1), 0x188 (Port 2), 0x190 (Port 3), 0x198 (Port 4)
10
INT Vector : 0x1C0
Because the ASIC-designed Smartio C104 Series has no switch and no jumper for
configuring manually the I/O address, IRQ, INT vector, etc. of the boards, you
must
Smartio C104H/HS User’s Manual 2-3
run the software utility, Io-irq.exe, in the driver diskette under DOS system to
change the hardware configuration.
1. Choose a PC that has DOS system inside.
2. Power off the PC.
3. Make sure no hardware conflict and plug the board in a free 16-bit slot of the PC,
one board at a time with JP1 open.
+ If you are installing multiple boards, insert one board at a time and
configure it using the Io-irq program before inserting the next board.
This is to prevent conflict between two boards with same default
hardware settings.
The
Smartio C104 Series has the following default (factory) settings,
I/O address:
IRQ: 10
INT Vector: 0x1C0
Configuration Access Port (CAP): 0x180
4.
Power on the PC and enter into DOS system.
0x180 (Port 1), 0x188 (Port 2), 0x190 (Port 3), 0x198 (Port 4)
5. Run the utility “Io-irq.exe” contained in the driver diskette to set up I/O address,
IRQ and INT vector of the board. Please refer to the next section, “IO-IRQ Utility
and Hardware Configuration” for more details. Or follow the on-line help to
configure the
After completing the hardware configuration, the board is ready for use under
operating systems, such as Windows NT and 95/98, DOS, Windows 3.x, etc.
Smartio C104 Series board.
IO-IRQ Utility and Hardware Configuration
Note that the CAP address, e.g. 0x180, is identical to the first port's I/O address
except in one case that the JP1 jumper is installed before powering on the PC. In this
case, the CAP address will be forced to
correctly. With the correct CAP address, the utility can find the configuration stored
in the
on-board EEPROM and display it on the configuration panel. The CAP
address is the only channel via which the configuration utility Io-irq.exe can access
the board.
2-4 Smartio C104H/HS User’s Manual
0xA700. The CAP address must be typed
Hardware Installation
1. Run the utility “Io-irq.exe” contained in the driver diskette to set up I/O address,
IRQ and INT vector of the board.
2. Select “Smartio/Industio ISA Family” and press ENTER key.
Smartio C104H/HS User’s Manual 2-5
3. Enter the CAP address of the Smartio C104 Series board to be configured.
4. Configure the following parameters as necessary.
Port Index Indicate the port index for each port.
I/O address Enter the base I/O address for each port, either sequentially or
not. Avoid to conflicting with any other devices.
IRQ Enter the IRQ, 2, 3, 4, 5, 7, 10, 11, 12 or 15, for each port,
independently or not.
Speed This field specifies the use of normal or high speed capability.
Normal speed ranges from 50 bps to 115.2 Kbps. High speed
ranges from 50 bps to 921.6 Kbps.
both normal and high speed spectra.
2-6 Smartio C104H/HS User’s Manual
Smartio C104 Series support
Hardware Installation
Note that, currently, port that uses MOXA Windows NT and
95/98 driver
Smartio C104 Series board is configured as High Speed
Spectrum
NT and 95/98 driver
example, the displayed speed 38.4 Kbps is equal to the working
speed 38.4 Kbps.
will run at the displayed speed. To be clear, when
, any port driven by the Moxa-provided Windows
will display the exact working speed. For
However, if the port is driven by
such as
standard serial driver, or Moxa drivers other than
Windows NT and 95/98, such as
equal to
8 times of the displayed speed. For example, a port, if
NON Moxa-provided driver,
DOS, the real working speed is
set to Normal Speed Spectrum with 38.4 Kbps, will work at 38.4
Kbps for sure; while a port, if set to High Speed Spectrum with
displayed speed 38.4 Kbps, will actually work at 307.2 Kbps
(38.4 Kbps
The following is the
reference purpose,
¡Ñ8).
8 times speed mapping list for quick
particularly for DOS driver.
Smartio C104H/HS User’s Manual 2-7
Normal Speed Spectrum High Speed Spectrum
50 (bps) 400 (bps)
75 600
110 880
134.5 1076
150 1200
300 2400
600 4800
1200 9600
1800 14.4K
2400 19.2K
4800 38.4K
7200 57.6K
9600 76.8K
19.2K 153.6K
38.4K 307.2K
57.6K 460.8K
115.2K 921.6K
INT Vector Enter the interrupt vector I/O address for all ports. I/O address
for interrupt vector is from 00000H to 0FFFFH. Interrupt vector
is one byte of I/O address, in which each bit is used to indicate
the occurrence of interrupt for corresponding port. To use
interrupt vector, type in the hardware Interrupt vector I/O
address. If not using interrupt vector, type 0 or leave blank as
the interrupt vector.
5. Press F10 to save the configuration and exit the utility.
2-8 Smartio C104H/HS User’s Manual
There are two modes for the
using interrupt vector, the other is not using interrupt vector.
Driver employing interrupt vector scheme is supposed to have
better performance than employing polling scheme.
Smartio C104 Series driver. One is
In this chapter, the software driver installation, configuration and driver
update/removal procedures are described for various operating systems, including
Windows NT, Windows 95/98, DOS and Windows 3.x. Before proceeding with the
software installation, complete the hardware installation, detailed in previous
chapter, “Hardware Installation”.
If it is necessary for you to develop your own applications, please also refer to the
next chapter, “Serial Programming Tools”, for programming issues.
Windows NT
Windows NT supports up to 256 serial ports, from COM1 to COM256. To fully
integrate the advanced features of Windows NT, multi-process and multi-thread,
pure 32-bit Windows NT device drivers are developed for the
multiport boards. The driver conforms to Win32 COMM API standard.
3
3
3 Software Installation
Smartio C104 Series
l To install the driver for the first time, please go directly to the next section,
“Installing Driver”.
l If you already have installed the driver and want to re-configure the board and
port, add more boards or delete boards, please refer to the section, “Configuring
Board and Port”.
l To update or remove the driver, please go to the section, “Updating Driver” or
“Removing Driver”.
Smartio C104H/HS User’s Manual 3-1
Installing Driver
Following is the procedure for installing the Smartio C104 Series driver for the
first time
Note ! Make sure the board(s) has(have) already been plugged in the system
1. Please log in NT as Administrator.
2. Open the [Control Panel], click on the [Network] icon and select the
3. Click on the [Add] button, then the [Have Disk...] button in “Select Network
4. Specify the exact path of the driver diskette, A:\WINDOWS.NT. Then click
under Windows NT 4.0.
slot(s) if you are doing
[
Adapters] tab.
Adapter”.
[
OK].
quick installation.
3-2 Smartio C104H/HS User’s Manual
Software Installation
5. Select “MOXA Smartio/Industio Family multiport board” in the “Select
OEM Option” dialog box, and then click [
Smartio/Industio Configuration Panel
” dialog box to start the installation.
OK] to enter the “Moxa
6. In the “Moxa Smartio/Industio Configuration Panel” dialog box, click [Add]
to enter “
“
C104 Series” in the “Board Type” field. If necessary, type the desired interrupt
vector address, in the “INT Vector” field. Select the desired interrupt number in
the “Interrupt No.” field. Type the desired base I/O address, in the “Base I/O
Port Address” field. All the settings should match settings that are physically set
on the board and conflict with no other devices.
Property” dialog box to add the Smartio C104 Series board. Select the
Smartio C104H/HS User’s Manual 3-3
Note ! You may go directly to the step 8 if you need not change any setting.
7. In the “Property” dialog box, select the desired port in the port list and click
[
Port Setting] to enter the individual “Port #” setting dialog box to change the
port COM number mappings or FIFO settings.
3-4 Smartio C104H/HS User’s Manual
Software Installation
l Port Number
You have to set up all the ports of the board with the desired “COM
number
this “Individual Port Setting” dialog box, you may have two ways to map
the physical ports to COM numbers depending on the check box “
Enumerating COM number
If “Auto Enumerating COM Number” is checked and specify the COM
number of the first port, subsequent ports are mapped to continuous
COM numbers. For instance, if first port is mapped to COM3, then
second port is mapped to COM4 sequentially.
If “Auto Enumerating COM Number” is not checked, specify the COM
number for individual port. For instance, the second port can be out of
sequence, say COM10, while the first port is mapped to COM3.
l Rx FIFO Trigger
Rx FIFO trigger levels, at 1, 4, 8 or 14 bytes, are available, and the
default value is 14 bytes.
”, which should not conflict with other COM number in use. In
”.
Auto
l Tx FIFO Size
Tx FIFO sizes from 1 to 16 bytes are available, and the default value is
16 bytes.
8. Click [OK] in the “Port #” and the “Property” dialog boxes to go back to the
“Moxa Smartio/Industio Configuration Panel” dialog box.
Note ! If you need to install more than one board, click [Add] and repeat
steps
6 to 8 to configure another board. Up to four Smartio C104
Series boards can be installed in a system.
Click [
OK] to finish the configuration.
Smartio C104H/HS User’s Manual 3-5
9. When configuration is done, click on [OK] button in the “Network Settings”
dialog box.
10.Restart Windows NT system. The latest configuration will not take effect unless
the system restarts.
Note ! The latest configuration will not take effect unless the system
restarts.
11.Once the system restarts, you may check the event log issued by the MOXA
driver to see if the ports of the board are initialized successfully.
l Enter the [Administrative] group, click on the [Event Viewer] icon and
select [
Smartio
System Event Log] to check a message similar to “MOXA
C104 Series, with first serial port COM3, has been enabled”
for each configured board.
l If an error message similar to “Cannot find any configured MOXA
Smartio C104 Series board!”
chapter for solutions.
3-6 Smartio C104H/HS User’s Manual
appears, refer to the “Troubleshooting”
Note ! Once the board and the driver are installed and the driver restarts
successfully, you can start to develop applications with the
library (See “Serial Programming Tools” chapter) or the Microsoft
Win32 API. You can also execute any ready-made applications, such
as
PComm utility Terminal emulator (See “Serial Programming Tools”
chapter) or HyperTerminal to transmit/receive data, as well as Remote
Access Service to provide dial-up networking capabilities.
Configuring Board and Port
If you already have installed the driver and want to re-configure the ports, please
follow this procedure.
1. In the [Control Panel], click on the [Network] icon and select the [Adapters]
tab.
2. Select “MOXA Smartio/Industio Family Adapter” in “Network Adapters”.
Software Installation
PComm
Smartio C104H/HS User’s Manual 3-7
3. Click on the [Property] button to open the “Moxa Smartio/Industio
Configuration Panel”
dialog box. Please see steps 6-10 in the previous section,
“Installing Driver”, for more details.
In this configuration panel, you may:
l Click [Property] to enter “Property” dialog box to configure the selected
board with the correct “COM Number”, “INT Vector”, “Interrupt no” and
“Base I/O Port Address”. Please see
steps 6 to 8 in the previous section,
“Installing Driver”, for more details, except that the “Board Type” field is
not supposed to be changed.
l Click [Add] to add one more board that is not yet configured in the system.
Please see
steps 6 to 8 in the previous section, “Installing Driver”, for more
details.
l Click [Remove] to remove the board currently selected from the configured
board list.
l Click [OK] to confirm the configuration changes you made.
l Click [Cancel] to leave the dialog with the configuration unchanged.
3-8 Smartio C104H/HS User’s Manual
Updating Driver
To update the driver for the Smartio C104 Series board, simply remove the driver, as
described in the next section, and reinstall it as detailed in section,
Driver”
Removing Driver
To remove the driver for the Smartio C104 Series board,
1. Open the [Control Panel], click on the [Network] icon, and select the
[
Adapters] tab.
2. Select “MOXA Smartio/Industio Family Adapter” in the adapter list, then
click on the [
3. Restart the system to activate the new configuration.
Software Installation
“Installing
.
Remove] button and the [OK] button to remove the driver.
Windows 95/98
Windows 95/98 supports up to 128 serial ports, from COM1 to COM128. To fully
integrate the advanced features of Windows 95/98, multi-process and multi-thread,
pure 32-bit Windows 95/98 virtual device port drivers (VxD) compliant with
communication drivers (VCOMM) are developed for the
other MOXA multiport boards. The drivers conform to the Win32 COMM API
standard.
l To install the driver for the first time driver, please go directly to the section,
“Installing Driver”.
l If you already have installed the driver and want to re-configure the board and
port, add more boards or delete boards, please refer to the section, “Configuring
Board and Port”.
l To update or remove driver, please go to the sections, “Updating Driver” and
“Removing Driver”.
Smartio C104 Series and
Smartio C104H/HS User’s Manual 3-9
Installing Driver
Up to four Smartio C104 Series boards can be installed together as long as the I/O
addresses and IRQ number resources are sufficient and available in a system.
The following is the procedure for installing
under Windows 95/98:
1. Run Setup95.exe in the driver diskette.
2. Click on [Next>] button in the “Welcome ...” message dialog box. And then
click on [
3. Click on [Finish] button in the “Complete ...” message dialog to enter the
configuration panel.
4. The “Moxa Smartio/Industio Configuration Panel” dialog will pop up for you
to configure the board and ports.
Next>] button in the “Ready ...” message dialog.
Smartio C104 Series for the first time
5. In the “Moxa Smartio/Industio Configuration Panel” dialog box, click [Add]
to enter “
“C104 Series” in the “Board Type” field. If necessary, type the desired interrupt
vector address, in the “INT Vector” field. Select the desired interrupt number in
the “Interrupt No.” field. Type the desired base I/O address, in the “Base I/O
Port Address” field. All the settings should match settings that are physically set
on the board and conflict with no other devices.
3-10 Smartio C104H/HS User’s Manual
Property” dialog box to add the Smartio C104 Series board. Select the
Software Installation
Note ! Go directly to the step 7 if you need not change any setting.
6. In the “Property” dialog box, select the desired port in the port list and
click [
Port Setting] to enter the individual “Port #” setting dialog box to
change the port COM number mappings or FIFO settings.
Smartio C104H/HS User’s Manual 3-11
l Port Number
You have to set up all the ports of the board with the desired “COM
number
”, which should not conflict with other COM number in use. In
this “Individual Port Setting” dialog box, you may have two ways to map
the physical ports to COM numbers depending on the check box “
Enumerating COM number
”.
If “Auto Enumerating COM Number” is checked and specify the COM
number of the first port, subsequent ports are mapped to continuous
COM numbers. For instance, if first port is mapped to COM3, then
second port is mapped to COM4 sequentially.
If “Auto Enumerating COM Number” is not checked, specify the COM
number for individual port. For instance, the second port can be out of
sequence, say COM10, while the first port is mapped to COM3.
l Rx FIFO Trigger
Rx FIFO trigger levels, at 1, 4, 8 or 14 bytes, are available, and the
default value is 14 bytes.
Auto
l Tx FIFO Size
Tx FIFO sizes from 1 to 16 bytes are available, and the default value is
16 bytes.
7. Click [OK] in the “Port #” and the “Property” dialog boxes to go back to the
“Moxa Smartio/Industio Configuration Panel” dialog box.
Note ! If you need to install more than one board, click [Add] and repeat
steps
5 to 7 to configure another board. Up to four Smartio C104
Series boards can be installed in a system.
Click [
OK] to finish the configuration.
3-12 Smartio C104H/HS User’s Manual
8. Restart Windows 95/98 system.
Software Installation
Note ! The latest configuration will not take effect unless the system
restarts.
9. When system restarts, all the error conditions of the board will be popped up
onto the screen if any. Otherwise, everything should be fine.
If error message like “
Board is not found
Smartio C104 Series (CAP=0x0180, port 1=COM3):
” appears, refer to chapter, “Troubleshooting”, for solutions.
Note ! Once the board and the driver are installed and the driver restarts
successfully, you can start to develop applications with the
PComm
library (See “Serial Programming Tools” chapter) or the Microsoft
Win32 API. You can also execute any ready-made applications,
such as
PComm utility Terminal emulator (See “Serial
Programming Tools” chapter) or HyperTerminal to
transmit/receive data, as well as Remote Access Service to provide
dial-up networking capabilities.
Smartio C104H/HS User’s Manual 3-13
Configuring Board and Port
If you already have installed the driver and want to re-configure the Smartio C104
Series board and ports, add more boards or delete boards under Windows 95/98, the
following is the procedure for you.
1. Click on the Taskbar [Start] button, then select [Programs] menu, then
[
MOXA Utilities] menu and then [Moxa Smartio/Industio Configuration
Panel
] icon.
2. The Smartio/Industio configuration panel will be popped up. Please see steps 5-
7 in the previous Section “Installing Driver” for more details.
In this configuration panel, you may:
l Click [Property] to enter “Property” dialog box to configure the selected
board with the correct “COM Number”, “INT Vector”, “Interrupt no” and
“Base I/O Port Address”. Please see
“Installing Driver”, for more details, except that the “Board Type” field is
not supposed to be changed.
l Click [Add] to add one more board that is not yet configured in the system.
Please see
steps 5 to 7 in the previous section, “Installing Driver”, for more
details.
l Click [Remove] to remove the board currently selected from the configured
board list.
l Click [OK] to confirm the configuration changes you made.
l Click [Cancel] to leave the dialog with the configuration unchanged.
3-14 Smartio C104H/HS User’s Manual
steps 5 to 7 in the previous section,
Updating Driver
Open [Control Panel] icon, and then [System] icon, and then select [Device
Manager
board”
then select [
] tab. Then select and open the “MOXA Smartio/Industio multiport
option and then select the “C104 Series”. Click on [Properties] button and
Software Installation
Driver] tab and then click on [Update Driver] button.
Smartio C104H/HS User’s Manual 3-15
Removing Driver
Open [Control Panel] icon, and then [Add/Remove Programs] icon, and then
select [
Install/Uninstall] tab. Then select and open the “MOXA Smartio/Industio
Driver”
option and then enter [OK] to remove the driver.
3-16 Smartio C104H/HS User’s Manual
DOS
Installing Driver
Software Installation
MOXA DOS API-232 is a software package that assists users to develop and/or
debug programs for serial communications. This section will show you how to
install the package, how to setup up the driver, and how to load or unload driver.
For details of the serial programming (API-232 Library) and utilities, please refer to
the next chapter, “Serial Programming Tools”.
Run the installation program, DOSINST.EXE, in the DOS/Windows 3.x driver
diskette. Specify the target API-232 directory (e.g.
driver will be copied. Press
F2 to start the installation.
C:\MOXA) where software
Smartio C104H/HS User’s Manual 3-17
After installation is complete, you will be prompted to proceed running setup
program. It is strongly recommended to do so.
Driver Setup
The following are steps for setting up the Smartio C104 Series driver. Note that it is
not intended to illustrate all the convenient functions of the setup programs when
configuring the boards. Please refer to the F1 on-line help instructions as running
setup program.
1. Run the setup program, BIN\SETUP.EXE, in the API-232 directory. Select
“
Smartio/Industio ISA Family” in the “Driver Selection” dialog box.
3-18 Smartio C104H/HS User’s Manual
Software Installation
2. Press Enter to pop up the SETUP dialog box. In the SETUP dialog box, Press
F8 to specify the CAP Address and press ENTER and then type Y (YES) to
load the configuration of the board to be setup.
Smartio C104H/HS User’s Manual 3-19
3. Now the configuration of the desired Smartio C104 Series board will be shown
along with other default settings, such as port number, buffer size, etc.
Note ! Up to now you have completed the setup for Smartio C104 Series
board. You may skip this step and go directly to the next
you need not change any setting or configure any board.
step 5 if
3-20 Smartio C104H/HS User’s Manual
Software Installation
You may now enter/modify each port’s configuration. These displayed values
are the port initial values as driver is loaded.
Legend: Some noticeable fields and functions are explained below.
Port number: This is actually the port ID of each port. The application
software will refer to the port by its port number (ID).
Duplicated port number is not allowed. That is, each
MOXA serial port is referred to as port number in terms
of serial programming.
You may map the port number range to the one you prefer
between 0 and 255 as long as no port number overlapping
condition or port number undefined condition occurs.
Generally, you should take the convenience of
programming into consideration when specifying the port
numbers for the board.
TxD buf size: The transmission (output) buffer allocated in the system
for each port.
RxD buf size: The receiving (input) buffer allocated in the system for
each port.
F5: Group Edit: This is a convenient function that helps you edit the
configuration of several ports at one time as a group.
Smartio C104H/HS User’s Manual 3-21
F6: INT vector: This is to set interrupt vector for each port. You can set
this feature to “
for the board.
Yes” (default) and gain best performance
4. To setup one more board, please follow the same instructions 2 to 3 described
above.
5. Press F10 to save the latest configuration and exit the SETUP program.
Loading Driver
Having completed the setup, you can load the driver, “BIN\SER-DRV.EXE”, at
the DOS prompt. The driver will detect the
automatically. If the board(s) is(are) detected, a message similar to below will show:
API-232 Version 3.5
Universal 2/4/8 serial ports Communication Driver
Setup driver …
Device driver setup O.K.
3-22 Smartio C104H/HS User’s Manual
Smartio C104 Series board
Software Installation
It means the Smartio C104 Series driver is installed properly. At this point, you are
ready to execute application that supports API-232 functions, or start developing
applications using API-232 library.
If something went wrong, for instance, the board does not match the configuration
or the board is missing, the screen will show a message like:
API-232 Version 3.5
Universal 2/4/8 serial ports Communication Driver
Setup driver …
None serial port found!!
It means the
chapter, “Troubleshooting”, for possible reasons and solutions.
Unloading Driver
To unload (release) the Smartio C104 Series driver from memory, type “SERDRV/Q”
Windows 3.x
In this chapter, driver installation, configuration and removing procedure is
described. Utility,
which is good for terminal emulation. Related issues such as driver removal, baud
rate settings, programming and existing applications are also stated.
Smartio C104 Series driver is not installed properly. Please refer to
at the DOS prompt
TTY, is explained in chapter, “Serial Programming Tools”,
Smartio C104H/HS User’s Manual 3-23
Installing Driver
1. Run WININST.EXE in the DOS/Windows 3.x driver diskette, click [OK] in
the “Driver Installation” dialog box to install the driver.
2. When installation completed the program group “MOXA Standard COMM
Driver” and “Board Configuration” dialog boxes appear. If the default settings
are what you desired, click [
Save] to save the configuration and exit.
3-24 Smartio C104H/HS User’s Manual
Software Installation
If you need to modify the settings, click [Modify], type in the desired I/O
address in the “Address” field and select the desired IRQ and COM number.
Then click [
3. When configuration completed, you have to quit and restart Windows so that the
changes you made will take effect.
OK] and [Save] to save the new configuration and exit.
Smartio C104H/HS User’s Manual 3-25
Configuring Driver
The configuration program, Configuration, in the “MOXA Standard COMM
Driver” program group, has the easiest way to configure the 4 ports of
C104 Series. Either from COM1 to COM4, from COM2 to COM5, from COM3 to
COM6, from COM4 to COM7, from COM5 to COM8 or from COM6 to COM9,
depending on user's need. Normally COM1 is used by mouse and to fully use the 4
MOXA ports, thus COM3 to COM6 is recommended. In this case, the original
COM1 and COM2 on PC will be still available.
Smartio
Due to the limitations of Windows 3.x operating system itself,
ports
are supported, i.e., COM1 to COM9. Hence, Smartio C104 Series with 4 ports
or other 4 port non-intelligent boards, maximum 6 ports is supported if the existing
standard COM ports (COM1 and COM2) are included.
3-26 Smartio C104H/HS User’s Manual
only up to 9 COM
Removing Driver
The program, Driver Removal, in the “MOXA Standard COMM Driver” program
group is provided to remove the installed driver from the Windows.
Baud Rate Settings
For those Smartio C104 Series boards configured as High Speed Spectrum, the
real working speed is equal to
set to Normal Speed Spectrum with 38.4 Kbps, will work at 38.4 Kbps for sure;
while a port, if set to High Speed Spectrum with shown speed 38.4 Kbps, will
actually work at 307.2 Kbps (38.4 Kbps
utility, such as CONFIG and TTY, existing applications and programming, which
are described in later chapter.
Software Installation
8 times of the displayed speed. For example, a port, if
¡Ñ8). This is applicable to Moxa-provided
Smartio C104H/HS User’s Manual 3-27
3-28 Smartio C104H/HS User’s Manual
4 Serial Programming Tools
Moxa supports easy but powerful serial programming library and communication
troubleshooting utilities under Windows NT, Windows 95/98, DOS and Windows
3.x. You will save greatly the developing time, using MOXA Serial Programming
Tools.
The following sections will details the installation, the library and the utilities for
various platforms.
Windows NT and Windows 95/98
PComm, the professional serial comm tool for PC, is a software package under
Windows NT and Windows 95/98, which consists of powerful serial
communication library for easy programming in most popular languages, useful
utilities such as diagnostic, monitor and terminal emulator, illustrative example
programs and comprehensive on-line documents.
4
4
The serial communication library is useful for developing a system for data
communication, remote access, data acquisition or industrial control in the
Windows NT and Windows 95/98 environment, which offers an easier solution
compared with the more complex Windows Win32 COMM API.
Installation
To install PComm, please run \Setup.exe in the diskette. Note that PComm
diagnostic and monitor utilities are for MOXA boards only. MOXA Windows NT or
Windows 95/98 device driver as well as MOXA board are required. The driver are
installed separately and detailed in Chapter “Software Installation”.
Smartio C104H/HS User’s Manual 4-1
PComm Programming Library
The serial communication library is to assist users to develop programs for serial
communications
ease the implementation of multi-process and multi-thread serial communication
programs and hence greatly reduce the developing time.
For complete library function description and example programs for Visual C++,
Visual Basic and Delphi, please see help file and example programs in
directory for more details.
for any COM port complying with Microsoft Win32 API. It can
Utilities
The followings are short descriptions of each utility. For details, please see on-line
help
as running utilities.
PComm
4-2 Smartio C104H/HS User’s Manual
Serial Programming Tools
Diagnostic (for MOXA boards only)
A convenient diagnostic program provides internal and external testing, such as
IRQ, TxD/RxD, UART, CTS/RTS, DTR/DSR, DTR/DCD testing, etc., for the
MOXA boards and ports to verify correct operation of both the software and
hardware.
Smartio C104H/HS User’s Manual 4-3
Monitor (for MOXA boards under Windows NT Only)
A useful port status monitoring program allows you to watch the selected MOXA
COM ports' data transmitting/receiving throughput and communication line status
which are updated and displayed on the screen at every time interval. In addition,
you may click on one of the specific displayed port in order to see the current
communication parameters and status of that port.
4-4 Smartio C104H/HS User’s Manual
Terminal Emulator
The Terminal Emulator features multi-windows and supports terminal types of
VT100 and ANSI. You can transfer data interactively, send pattern periodically or
transfer file using ASCII, XMODEM, YMODEM, ZMODEM and KERMIT
protocols.
Serial Programming Tools
Smartio C104H/HS User’s Manual 4-5
DOS
Installation
API-232 Library is the professional serial programming tool for DOS. It is installed
automatically along with the MOXA DOS drivers. The installation is detailed in
Chapter “Software Installation”.
DOS API-232 Library
DOS API-232 library supports languages like Microsoft C, Turbo C, Macro
Assembly, QuickBasic, Turbo Pascal, Clipper, etc. Sample programs for each
supported language are included, and placed in the sub-directory
language
In addition, for DOS C language only, there are also Modem Control and File
Transfer library available, supporting Hayes compatible modem control as well as
ASCII, KERMIT, XMODEM, YMODEM and ZMODEM file transfer protocol
functions.
of the API-232 directory.
..\EXAMPLE\%
For complete API-232 function description, please see file
API-232 directory for more details.
Utilities
There are two utilities available for DOS: Data Scope and Diagnose, which are
detailed below.
Data Scope
The Data Scope, BIN\SCOPE.EXE, is a suite of utility programs that can help
users with system troubleshooting and serial communication debugging.
4-6 Smartio C104H/HS User’s Manual
API-232.TXT in the
Serial Programming Tools
There are three major functions in Data Scope utility:
1. The Data Scope utility offers transparent monitoring of serial communication lines
and allows data to be streamed to disk storage for later analysis.
2. The TTY terminal emulation utility allows user to view the signal status and
transfer data interactively or files using ASCII, XMODEM, YMODEM,
ZMODEM and KERMIT protocols.
3. The Diagnostic test utility provides port connection test with two MOXA ports
connected via a properly wired cable.
Please see
on-line help as running BIN\SCOPE.EXE for more usage and capability
information.
Smartio C104H/HS User’s Manual 4-7
Diagnose
The Diagnose, BIN\DIAGNOSE.EXE, is a utility that can help users to diagnose
the hardware condition of each port of the selected board. See on-line help for more
details.
Before executing it, please remove the Moxa driver in advance via executing “Mxdrv/Q” if the Moxa driver is running in the background.
Windows 3.x
Windows COMM API Library (Win16)
MOXA Windows-compatible COMM Driver supports Microsoft Windows
COMM API
any language conforming to the Windows COMM API like Microsoft C, Borland C,
Visual C, Visual Basic, Delphi, etc. Sample programs for only Microsoft C, Borland
C and Visual Basic are supported. For other languages’ sample programs, please
refer to the language-provided communication example programs.
4-8 Smartio C104H/HS User’s Manual
such as OpenComm(), ReadComm(), WriteComm(), etc. It supports
Utility
Serial Programming Tools
The utility, TTY, in the “MOXA Standard COMM Driver” program group is
intended to help users monitor and debug RS-232 communications under Windows
3.x which can manipulate ports from COM1 to COM9. It is just a simplest example
program which can send and receive data after each port opened with selected
communication parameters. Multiple windows for ports simultaneously are
available for a demonstration of multitasking feature of Windows 3.x. The
Windows-provided application,
which is obviously a restriction.
Terminal, can only make use of COM1 to COM4
Existing Applications
Many Windows software packages, such as pcANYWHERE, LabView, FIX,
WinFax Pro, Fax Server, PROCOMM PLUS, LapLink, etc. can access the
C104 COM ports directly since these applications follow the Microsoft Windows
COMM API.
Smartio
Smartio C104H/HS User’s Manual 4-9
4-10 Smartio C104H/HS User’s Manual
5 Connection Cable and Cable Wiring
In serial data communications, the term DTE is for Data Terminal Equipment like
PC COM1/2, serial printer and terminal. The term
Equipment like modem.
RS-232 Cable Wiring
The followings are pin assignments for various connection options:
Smartio C104 Series
DB25 Male (Opt 4C)
2 TxD
3 RxD
4 RTS
5 CTS
6 DSR
7 GND
8 DCD
20 DTR
DCE is for Data Communication
5
5
Smartio C104 Series
DB9 Male (Opt 4D)
1 DCD
2 RxD
3 TxD
4 DTR
5 GND
6 DSR
7 RTS
8 CTS
Smartio C104H/HS User’s Manual 5-1
Type 1: To connect Smartio C104 Series to a DTE device.
Null Modem Cable
Opt 4C
Smartio C104 DTE Device
DB25 Male DB25 Male
PC COM2 port, Serial Printer,
Terminal, or any DTE Device
TxD 2 2 TxD
RxD 3 3 RxD
RTS 4 4 RTS
CTS 5 5 CTS
DSR 6 6 DSR
DTR 20 20 DTR
GND 7 7 GND
DCD 8 8 DCD
Opt 4D
Smartio C104 DTE Device
DB9 Male DB25 Male
RxD 2 2 TxD
TxD 3 3 RxD
CTS 8 4 RTS
RTS 7 5 CTS
DTR 4 6 DSR
DSR 6 20 DTR
GND 5 7 GND
DCD 1 8 DCD
5-2 Smartio C104H/HS User’s Manual
PC COM2 port, Serial Printer,
Terminal, or any DTE Device
Connection Cable and Cable Wiring
Type 2: To connect Smartio C104 Series to a DCE device.
Straight-through Cable
Opt 4C
Smartio C104 DCE Device
DB25 Male DB25 Female
TxD 2 2 RxD
RxD 3 3 TxD
RTS 4 4 CTS
CTS 5 5 RTS
DSR 6 6 DTR
DTR 20 20 DSR
GND 7 7 GND
DCD 8 8 DCD
Modem,
or any DCE Device
Opt 4D
Smatio C104 DCE Device
DB9 Male DB25 Female
Modem
or any DCE Device
RxD 2 2 RxD
TxD 3 3 TxD
CTS 8 4 CTS
RTS 7 5 RTS
DTR 4 6 DTR
DSR 6 20 DSR
GND 5 7 GND
DCD 1 8 DCD
Smartio C104H/HS User’s Manual 5-3
Type 3: To connect Smartio C104 Series to a DTE with 3-pin wiring.
If the “Hardware flow control” feature is set to “ON”, you must loop
back (or short) the RTS with CTS and DSR with DTR, DCD on MOXA
site, indicated in dash-lines of the following diagrams. If the “
flow control
” feature is set to “OFF”, you could just leave RTS, CTS,
DSR, DTR, DCD open, ignoring the connection indicated in dash-lines.
Hardware
Opt 4C
Smartio C104 DTE Device
DB25 Male DB25 Male
PC COM2 port, Serial Printer,
Terminal, or any DTE Device
TxD 2 2 TxD
RxD 3 3 RxD
GND 7 7 GND
RTS 4 4 RTS
CTS 5 5 CTS
DSR 6 6 DTR
DTR 20 20 DSR
DCD 8 8 DCD
Opt 4D
Smartio C104 DTE Device
DB9 Male DB25 Male
PC COM2 port, Serial Printer,
Terminal, or any DTE Device
RxD 2 2 TxD
TxD 3 3 RxD
GND 5 7 GND
RTS 7 4 RTS
CTS 8 5 CTS
DTR 4 6 DTR
DSR 6 20 DSR
DCD 1 8 DCD
5-4 Smartio C104H/HS User’s Manual
Common Smartio C104 Series problems and possible solutions are listed below. If
you still have problems, contact your dealer or Moxa for help. Or use the “
Report Form
for faster technical support.
” at the end of this manual to report problems to your dealer at once
General Troubleshooting
1. The MOXA driver, while installing the driver, cannot detect the MOXA
board.
Hardware causes and solutions:
a. The board is not installed or missing (absent). Please install it.
b.
The board is not properly plugged in the system. If that is the case, re-install
the board and make sure that it fits well in a 16-bit slot this time. Sometimes
the slot for plugging the board is bad. In this case, try other slots until you
find a good one.
6
6
6 Troubleshooting
Problem
2. The MOXA board and driver are activated but cannot transfer
(transmit/receive) data.
Hardware Causes and Solutions:
a. Check for wrong cable wiring. Refer to the “Connection Cable and Cable
Wiring” chapter for precise pin outs of the connector type you are using.
b.
The cable or the board is defective. You may use other ports, cables or boards
to verify. In addition, the
Windows 95/98 is good for testing MOXA boards and port conditions. If
Diagnostic reports error, replace the faulty components.
PComm “Diagnostic” utility for Windows NT and
Smartio C104H/HS User’s Manual 6-1
Software Causes and Solutions:
a. Smartio C104 Series checks the line status (CTS) before it sends data out if
the RTS/CTS flow control feature is set to “Enable” in the configuration or
application program. Please refer to the “Connection Cable and Cable
Wiring” chapter for proper wiring. Check the line status of the suspected
port using the diagnostic LED indicators on the mini tester.
b. Perhaps the application controlling the board is not correctly written
according to the corresponding API of the operating system. To verify,
please run an existing and known good application or the provided utilities
by Moxa. For example, under Windows NT and Windows 95/98,
“Terminal emulator” or “HyperTerminal” utilities are good for testing the
COM ports.
3. Why the DOS utility IQ-IRQ can not access Smartio C104 Series to
configure?
There are several reasons that may lead to this trouble:
a. The user forgets or does not know the Configuration Access Port (CAP) of
the board. See next problem
b. The CAP of the board conflicts with other add-on boards’ I/O address.
Please change other add-on boards’ I/O address to avoid the conflict.
c. The
d. The
Smartio C104 Series board is not plugged in a right or good slot. Please
plug the board in a good 16-bit ISA slot.
Smartio C104 Series board may malfunction. Please return for repair.
4 for how to solve this problem.
Pcomm
If any existing board has the same I/O address as 0x180, the
address, or the 1st port's I/O address, you must try to avoid the conflict by doing
either one the following.
a. Install a jumper (short) at position JP1 on the upper-left corner of the board.
This will force the CAP address to 0xA700.
b.
Change or disable the existing board's I/O address.
4. What to do if user forgets or does not know the Configuration Access Port
(CAP) address of
The Smartio C104 Series multiport boards are designed without jumper or
switch, so the configuration is completed only by DOS utility Io-irq.exe.
6-2 Smartio C104H/HS User’s Manual
default CAP
Smartio C104 Series?
Troubleshooting
To configure the board, you need to know the board’s Configuration Access Port
(CAP) address. Because the CAP address is the only channel, via which the Ioirq.exe can access to the board.
The following procedure instructs user to recover once the CAP is unknown.
Step 1.
Step 2.
Step 3.
Step 4.
Step 5.
Power off the PC.
Install jumper onto the JP1 of the board.
Power on the PC.
Now the CAP address of the board will
be 0xA700.
Execute Io-irq under DOS environment.
A:>
Io-irq
Enter CAP address 0xA700 to access the board.
Install
OFF
jumper
JP1
ON
Step 6.
Step 7.
Enter the “Configuration Access Port” in HEX: A700
The previous hardware configuration will be shown.
Modify them if necessary. Remember the CAP address this time.
Exit the IO-IRQ.
Smartio C104H/HS User’s Manual 6-3
Step 8.
Step 9.
Step 10.
Windows NT
Power off the PC.
Remove the jumper on position JP1.
Power on the PC.
Remove
OFF
jumper
JP1
ON
This section is specific for troubleshooting under Windows NT. For general
problems and solutions, please see the previous section, “General Troubleshooting”.
1. After the system reboots, the error message “Another driver in the system,
which did not report its resources, has already claimed the interrupt used
by xxx.” appears in the Event Log.
This indicates that the MOXA board is found, but the IRQ is conflicting with
another adapter. Please make sure there is no conflict with other adapter’s IRQ.
Check the BIOS IRQ settings first. Make sure that an IRQ is available.
2. After the system reboots, the error message “Cannot find any configured
MOXA Smartio/Industio Series board!” appears in the Event Log.
6-4 Smartio C104H/HS User’s Manual
Troubleshooting
a. Some partial decoded network board may interfere with our board. Please
avoid from using 0x300 as I/O address for those network boards.
b. Check hardware configuration of
IRQ.EXE. Then make sure the hardware configuration, including I/O
addresses for each port, Interrupt Vector, IRQ, is identical to that of the
driver.
c. The I/O addresses may conflict with other devices, please change another set
of I/O address such as I/O:0x280, Interrupt Vector:0x2C0.
d. The board(s) is not plugged properly. Please make sure the board is seated
firmly in the expansion slot.
e. The slot for plugging the board is defective.
In this case, please try other slots until you find a good one.
f. The board might be defective.
3. The COM number of the Smartio C104 Series conflicts with others.
The COM numbers of different boards happen to be the same. Try to change the
COM number mappings.
4. Windows NT system panic (blue screen).
Smartio C104 Series board by IO-
The possible reason is an IRQ or memory conflict with other ISA Bus adapters,
like LAN and SCSI boards, or the system BIOS. Please refer to the
corresponding problem in the previous section, “General Troubleshooting”, for
solutions.
Windows 95/98
This section is specific for troubleshooting under Windows 95/98. For general
problems and solutions, please see the previous section, “General Troubleshooting”.
1. The system fails to find the Smartio C104 Series board! After system
reboots, error message “Smartio C104 Series (CAP=0x0180, port 1=COM3):
Board is not found” appears.
a. Some partial decoded network board may interfere with our board. Please
avoid from using 0x300 as I/O address for those network boards.
Smartio C104H/HS User’s Manual 6-5
DOS
b. Check hardware configuration of Smartio C104 Series board by IO-
IRQ.EXE. Then make sure the hardware configuration, including I/O
addresses for each port, Interrupt Vector, IRQ, is identical to that of the
driver.
c. The I/O addresses may conflict with other devices, please change another set
of I/O address such as I/O:0x280, Interrupt Vector:0x2C0.
d. The board(s) is not plugged properly. Please make sure the board is seated
firmly in the expansion slot.
e. The slot for plugging the board is defective.
In this case, please try other slots until you find a good one.
f.
The board might be defective.
This section is specific for troubleshooting under DOS. For general problems and
solutions, please see the previous section, “General Troubleshooting”.
1. After executing SER-DRV.EXE, error message “None serial port found!”
appears.
a. Make sure you’re using the right driver.
b. Check if the board is properly plugged into ISA/EISA bus slot.
c.
Check if the I/O address and IRQ settings in SETUP program are same as
the settings on board.
6-6 Smartio C104H/HS User’s Manual
Specifications
v Bus interface: ISA (EISA compatible)
v Number of ports: 4
v I/O address: 0x0000 ~ 0xFFFF
v IRQ: 2, 3, 4, 5, 7, 10, 11, 12, 15
v Data bits: 5, 6, 7, 8
v Stop bits: 1, 1.5, 2
v Parity: none, even, odd, space, mark
v UART: 4¡Ñ16550C or compatible
v Speed (bps): 50 ~ 921.6K
v Connectors: 4¡ÑDB25 (Opt 4C)or DB9 male (Opt 4D)
v Data signals: RS-232¡ÐTxD, RxD, RTS, CTS, DTR, DSR, DCD, GND
v Surge protection: max. 2000V (C104HS)
v Operating temp: 0 ~ 55 ¢J
v Power requirement:
v Dimensions: 157mm¡Ñ83mm
v Operating Systems: See the driver support list below.
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A Technical Reference
90mA max. (+5V), 55mA max. (+12V), 75mA max. (-12V)
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Smartio C104H/HS User’s Manual A-1
Smartio C104 Series
Windows NT
Windows 95/98 3
DOS 3
Windows 3.x 3
Linux R
SCO UNIX/OpenServer C
SCO XENIX C
QNX C
FreeBSD C
OS/2 C
3: Driver supported by Moxa and shipped with product
C : Driver supported by OS
R : Available by request
Note: Download the newest drivers from the MOXA FTP service
UART 16C550C
The UART chip, 16C550C, is an intelligent asynchronous controller capable of
supporting one full duplex channel that simultaneously transfers data at
To increase the overall data throughput, special features such as on-chip FIFO and
on-chip hardware flow control are used to reduce the number of interrupts to the
onboard CPU and to prevent any loss of valuable data.
3
921.6 Kbps.
A-2 Smartio C104H/HS User’s Manual
PC I/O Port Address Map
The following is the list of the I/O port addresses commonly used, which is good for
preventing I/O address conflict when configuring
IO/ Address Device
000-01F DMA controller 1
020-03F interrupt controller
040-05F Timer
060-06F Keyboard
070-07F Real-time clock
080-09F DMA page register
0A0-0BF Interrupt controller 2
0C0-0DF DMA controller
0F0-0FF Math coprocessor
100-1EF not usable
1F0-1F8 Fixed disk
200-207 Game I/O
278-27F Parallel printer port 2 ( LP2: )
2F8-2FF Serial Port 2 ( COM2: )
300-31F Prototype card
360-36F Reserved
378-37F Parallel printer port 1 ( LP1: )
3B0-3BF Monochrome display
3C0-3CF Reserved
3D0-3DF Color graphics display
3F0-3F7 Diskette controller
3F8-3FF Serial port 1 ( COM 1: )
Technical Reference
Smartio C104 Series.
Smartio C104H/HS User’s Manual A-3
DB37 Connector Pinouts
The following lists the pin assignments of the DB37 connector on the bracket.
Pin no. Signal Pin no. Signal
1 20 RI3
2 DCD3 21 DTR3
3 GND 22 DSR3
4 CTS3 23 RTS3
5 RxD3 24 TxD3
6 RI4 25 DCD4
7 DTR4 26 GND
8 DSR4 27 CTS4
9 RTS4 28 RxD4
10 TxD4 29 RI2
11 DCD2 30 DTR2
12 GND 31 DSR2
13 CTS2 32 RTS2
14 RxD2 33 TxD2
15 RI1 34 DCD1
16 DTR1 35 GND
17 DSR1 36 CTS1
18 RTS1 37 RxD1
19 TxD1
Note: make shield grounded to connector.
A-4 Smartio C104H/HS User’s Manual
Problem Report Form
Smartio C104 Series
Customer name:
Company:
Tel: Fax:
Email: Date:
1. Moxa Product: Smartio C104 Series Model : oC104H oC104HS Serial Number: ___________
2.
Moxa Driver Version: ________________
3.
Moxa hardware settings:
3.1 Please check the hardware configuration by IO-IRQ.EXE from DOS or Windows 95/98 DOS
Prompt.
PORT 1 2 3 4
I/O
IRQ
Interrupt Vector: ________
Speed: ________________(High/Normal)
3.2 Jumper JP1 on the board:
4.
Operating System: o Windows 95 o Windows 98
o Windows NT 3.51 o Windows NT 4.0
o DOS o Windows 3.x o Others
5.
PC Host: Make _________ Model _________
6.
CPU: Speed _____MHz Make ______ Model ______
7.
BIOS: Make __________________ Version _______
8.
Problem Description: Please describes the problem as clearly as possible, including the error message
you see. We may have to follow your description to reproduce the problem.
o Board not found. o Board found, but can’t transfer data.
o Can transfer data, but lose data. o Can transfer data, but with garbled data.
o Others. Detailed error message description is recommended:
o open o short
Return Procedure
For product repair, exchange or refund, you must:
v Provide evidence of original purchase.
v Fill out the Problem Report Form (PRF) as detailed as possible for shorter product repair time.
v Obtain a Return Merchandise Authorization (RMA) number from the sales representative or dealer.
v Carefully pack the product in anti-static package, and send it, pre-paid, to the dealer. The RMA
number should show on the outside of the package, and include a description of the problem along
with the return address and telephone number of a technical contact.
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