Moxa Technologies OnCell G3470A-LTE User Manuals

OnCell G3470A-LTE User’s Manual

Edition 1.1, July 2016

www.moxa.com/product

© 2016 Moxa Inc. All rights reserved.

OnCell G3470A-LTE User’s Manual

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The software described in this manual is furnished under a license agreement and may be used only in accordance with

the terms of that agreement.

Copyright Notice

© 2016 Moxa Inc. All rights reserved.

Trademarks

The MOXA logo is a registered trademark of Moxa Inc.

All other trademarks or registered marks in this manual belong to their respective manufacturers.

Disclaimer

Information in this document is subject to change without notice and does not represent a commitment on the part of

Moxa.

Moxa provides this document as is, without warranty of any kind, either expressed or implied, including, but not limited

to, its particular purpose. Moxa reserves the right to make improvements and/or changes to this manual, or to the

products and/or the programs described in this manual, at any time.

Information provided in this manual is intended to be accurate and reliable. However, Moxa assumes no responsibility for

its use, or for any infringements on the rights of third parties that may result from its use.

This product might include unintentional technical or typographical errors. Changes are periodically made to the

information herein to correct such errors, and these changes are incorporated into new editions of the publication.

Technical Support Contact Information

www.moxa.com/support

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Table of Contents

1. Introduction ...................................................................................................................................... 1-1

Overview ........................................................................................................................................... 1-2

Package Checklist ............................................................................................................................... 1-2

Product Features ................................................................................................................................ 1-2

Product Specifications ......................................................................................................................... 1-3

Functional Design ............................................................................................................................... 1-5

LED Indicators ............................................................................................................................ 1-6

Beeper ....................................................................................................................................... 1-7

Reset Button ............................................................................................................................... 1-7

2. Getting Started ................................................................................................................................. 2-1

First-time Installation and Configuration ................................................................................................ 2-2

Step 1: Inserting a SIM Card ........................................................................................................ 2-2

Step 2: Turning on the OnCell G3470A-LTE .................................................................................... 2-2

Step 3: Connecting the OnCell G3470A-LTE to a Computer ............................................................... 2-2

Step 4: Configuring the Computer’s IP Address ............................................................................... 2-2

Step 5: Accessing the Web Console ............................................................................................... 2-3

Step 6: Establishing a Cellular Connection ...................................................................................... 2-3

Step 7: Verifying the Cellular Connection ....................................................................................... 2-4

3. Web Console Configuration ............................................................................................................... 3-1

Accessing the Web Console .................................................................................................................. 3-2

Configuration Menu Overview ....................................................................................................... 3-3

Overview ........................................................................................................................................... 3-4

Basic Settings .................................................................................................................................... 3-4

System Info Settings ................................................................................................................... 3-4

Network Settings ......................................................................................................................... 3-5

Time Settings ............................................................................................................................. 3-5

Cellular Settings ................................................................................................................................. 3-6

Cellular WAN Settings .................................................................................................................. 3-6

GuaranLink ................................................................................................................................. 3-8

Auto IP Report Settings .............................................................................................................. 3-11

GPS Settings ............................................................................................................................ 3-12

Oncell Central Manager Setting ................................................................................................... 3-12

Advanced Settings ............................................................................................................................ 3-12

DHCP Server (for AP mode only) ................................................................................................. 3-13

DDNS ...................................................................................................................................... 3-14

Packet Filters ............................................................................................................................ 3-14

SNMP Agent ............................................................................................................................. 3-16

Port Forwarding ........................................................................................................................ 3-18

VPN ......................................................................................................................................... 3-19

Auto Warning Settings ....................................................................................................................... 3-26

System Log .............................................................................................................................. 3-26

Syslog ..................................................................................................................................... 3-27

E-Mail ...................................................................................................................................... 3-28

Relay ....................................................................................................................................... 3-30

Trap ........................................................................................................................................ 3-30

SMS ........................................................................................................................................ 3-32

Status ............................................................................................................................................. 3-33

DNS Information ....................................................................................................................... 3-33

SIM Status ............................................................................................................................... 3-33

Network Statistics ..................................................................................................................... 3-33

Routing Table ........................................................................................................................... 3-33

DHCP Client List (for AP mode only) ............................................................................................ 3-34

System Log .............................................................................................................................. 3-34

Relay Status ............................................................................................................................. 3-35

DI and Power Status .................................................................................................................. 3-35

VPN Log ................................................................................................................................... 3-36

Maintenance .................................................................................................................................... 3-37

Console Settings ....................................................................................................................... 3-37

Ping ......................................................................................................................................... 3-37

Firmware Upgrade ..................................................................................................................... 3-38

Config Import Export ................................................................................................................. 3-38

Load Factory Default .................................................................................................................. 3-39

Password ................................................................................................................................. 3-39

Misc. Settings ........................................................................................................................... 3-39

Manual SMS .............................................................................................................................. 3-40

Remote SMS Control .................................................................................................................. 3-40

Save Configuration ........................................................................................................................... 3-41

Restart ............................................................................................................................................ 3-42

Logout ............................................................................................................................................ 3-42

4. Software Installation and Configuration ........................................................................................... 4-1

Overview ........................................................................................................................................... 4-2

Wireless Search Utility ......................................................................................................................... 4-2

Installing the Wireless Search Utility .............................................................................................. 4-2

Configuring the Wireless Search Utility ........................................................................................... 4-5

A. Supporting Information .................................................................................................................... A-1

Firmware Recovery ............................................................................................................................. A-2

DoC (Declaration of Conformity) ........................................................................................................... A-3

Federal Communication Commission Interference Statement ............................................................ A-3

R&TTE Compliance Statement ....................................................................................................... A-4

B. Dynamic Domain Name Server .......................................................................................................... B-1

C. Well-Known Port Numbers ................................................................................................................ C-1

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1

1. Introduction

The OnCell G3470A-LTE industrial cellular gateway is an ideal wireless solution for remote monitoring

applications. With wide temperature support and power and antenna isolation design, the OnCell G3470A-LTE

is rugged enough for any harsh industrial environment.

The following topics are covered in this chapter:

Overview

Package Checklist

Product Features

Product Specifications

Functional Design

 LED Indicators

 Beeper

 Reset Button

OnCell 3470A-LTE Introduction

1-2

NOTE

The above items

y for

customized versions.

Overview

The OnCell G3470A-LTE industrial cellular gateway provides a higher cellular bandwidth and more reliable

connection to your Ethernet network for cellular applications. With the integrated 4-port gigabit Ethernet

switch and LTE support, the OnCell G3470A-LTE offers a faster cellular connection with a lower total cost of

ownership. To enhance reliability, a key for industrial users, the OnCell G3470A-LTE features isolation design

for both power and antenna inputs. Coupled with high-level EMS and wide-temperature support, the OnCell

G3470A-LTE provides the highest level of device stability in any rugged environment. In addition, with dual SIM

and dual power-input features, the OnCell G3470A-LTE supports network redundancy to ensure that your

application’s network connectivity is not interrupted.

Package Checklist

Moxa’s OnCell G3470A-LTE is shipped with the following items. If any of these items is missing or damaged,

please contact your customer service representative for assistance.

• OnCell G3470A-LTE

• 1 GPS connector terminator

• 2 2G/3G/4G omni-directional antennas, 2 dBi, SMA (male)

• 5 plastic RJ45 protective caps for serial console and Ethernet ports

• Quick installation guide (printed)

• Warranty card

come with the standard OnCell G3470A-LTE model, but the package contents may var

Product Features

• VPN support

• Multiple LTE band support:

 EU Model: B1/B3/B7/B8/B20

 US Model: B2/B4/B5/B13/B17/B25

• Universal cellular bands support for GSM/GPRS/HSPA

• Built-in 4-port Gigabit Ethernet switch for local network connectivity

• Virtual private responder/initiator support

• Industrial-grade design:

 Dual power input for power redundancy

 Dual-SIM support for cellular connection redundancy

 Antenna isolation for 500V protection against radio interference

 Power isolation for 500V power source insulation protection

 -35°C to 70°C wide operating temperature (wide temperature support only applies to certain SKUs)

OnCell 3470A-LTE Introduction

1-3

Cellular Interface

Standards:

Band Options:

OnCell

• LTE 2100/1800/2600/900/800 MHz (B1/B3/B7/B8/B20)

• UMTS/HSPA 2100/1900/850/800/900 MHz

OnCell G3470A

• LTE 1900/AWS/850/700/1900 MHz (B2/B4/B5/B13/B17/B25)

• UMTS/HSPA 2100/1900/AWS/850/900 MHz

• Universal Quad

LTE Data Rate:

• Downlink: 100 Mbps (20 MHz bandwidth), 50 Mbps (10 MHz bandwidth)

• Uplink: 50 Mbps (20 MHz bandwidth), 25 Mbps (10 MHz bandwidth)

HSPA Data Rate:

• Downlink: Up to 42 Mbps (category 24)

• Uplink: Up to 5.76 Mbps (

GPRS/EDGE Data Rate:

LAN Interface

Number of Ports:

Ethernet:

Interface

Alarm Contact:

Console Port:

Cellular Antenna Connectors:

Digital Inputs:

2 electrically isolated inputs

+13 to +30 V for state “1”

+3 to

GNSS:

LED Indicators:

Ground Screw:

Reset Button:

Software

Network Protocols:

Routing/Firewall:

VPN:

• Max. Tunnel Number: 5 (Responder/Initiator)

• IPSec (DES, 3DES, AES, MD5, SHA

Cell

GPS:

Others:

Management Software

Utilities:

Configuration and Management Options:

Console

Private IP Solution:

SIM Interface

Number of SIMs:

SIM Control:

Product Specifications

GSM/GPRS/EDGE/UMTS/HSPA/LTE

G3470A-LTE-EU:

-LTE-US:

-band GSM/GPRS/EDGE 850/900/1800/1900 MHz

category 6)

236 kbps Downlink/Uplink (Class 10/12)

4

10/100/1000 Mbps, RJ45 connector, Auto MDI/MDIX

1 relay output with current carrying capacity of 1 A @ 24 VDC

RS-232 (RJ45)

2 SMA (female)

-30 V for state “0”

1 SMA (female), GPS (1575.42 MHz), GLONASS (1602 MHz)

PWR1, PWR2, READY, FAULT, CELLULAR SIGNAL, SIM1, SIM2, 2G, 3G, 4G, GPS

M5

Power Reset/Factory Default Reset

ICMP, TCP/IP, UDP, DHCP, Telnet, DNS, SNMP, HTTP, HTTPS, SMTP, SNTP, ARP

NAT, Port Forwarding, IP/MAC/Port Filtering

-1, DH2, DH5), PSK/X.509/RSA

ular Connectivity: GuaranLink

NMEA

DDNS

OnCell Search Utility

Remote SMS Control, SNMPv1/v2c/v3, Web/Telnet/Serial

OnCell Central Manager

2

3 V

OnCell 3470A-LTE Introduction

1-4

Physical Characteristics

Housing:

Weight:

Installation:

Dimensions:

Environmental Limits

Operating Temperature:

Standard Models:

Wide Temp. Models:

Storage Temperature:

Ambient Relative

Power Requirements

Connector:

Input Voltage:

Power Consumption:

Reverse Polarity Protection:

Standards and Certifications

Safety:

EMC:

OnCell G3470A

OnCell G3470A

Radio:

OnCell G3470A

OnCell G3470A

Reliability

MTBF (mean time between failures):

Warranty

Warranty Period:

Details:

ATTENTION

•

is NOT a portable mobile device and should be located at least 20 cm away from

•

Aluminum, providing IP30 protection

1300 g

DIN-rail (default) or wall-mount (optional)

67 x 90.5 x 124 mm (2.6 x 3.52 x 4.83 inch)

-30 to 55°C (-22 to 131°F)

-30 to 70°C (-22 to 158°F)

-40 to 85°C (-40 to 185°F)

Humidity: 5 to 95% (30°C, non-condensing)

4-pin removable terminal block

12 to 48 VDC, redundant dual inputs

9.6W (12V/0.7A to 48V/0.2A)

Present

OnCell G3470A-LTE-US: UL 60950-1

-LTE-US: FCC Part 15 Subpart B

-LTE-EU: EN 61000-6-2/-4

-LTE-US: FCC ID N7NMC7355

-LTE-EU: EN 301 489-1, EN 301 489-7, EN 301 511/4

327,326 hrs

5 years

See www.moxa.com/warranty

The OnCell G3470A-LTE

the human body.

The OnCell G3470A-LTE is NOT designed for the general public. A well-trained technician should be

enlisted to ensure safe deployment of OnCell G3470A-LTE units, and to establish a wireless network.

OnCell 3470A-LTE Introduction

1-5

Functional Design

1. GPS antenna connector (female SMA)

2. Terminal block (two digital input and one digital relay)

3. Grounding screw (M5)

4. Terminal block (PWR1 and PWR2)

5. 2x2 MIMO antenna ports for LTE (female SMA)

6. RS-232 serial console (RJ45)

7. 10/100/1000 BaseT(X) Ethernet ports (RJ45)

8. LED display

9. DIN-rail mounting kit

10. Reset button

11. Dual SIM – SIM1

12. Dual SIM – SIM2

OnCell 3470A-LTE Introduction

1-6

Registered to a base station with cellular connection in GPRS

Registered to a base station with cellular connection in UMTS

ATTENTION

When the system fails to boot, the LEDs for

simultaneously and blink at one-second intervals. This may be due to improper operation or uncontrollable

issues, such as an unexpected shutdown while updating the firmware. To recover the firmware, refer to the

“Firmware Recovery” secti

LED Indicators

The LEDs on the front panel of the OnCell G3470A-LTE provide a quick and easy means of determining the

current operational status and wireless settings.

The following table summarizes how to read the device’s wireless settings from the LED displays. More

information is available in Chapter 3 in the “Basic Wireless Settings” section.

LED Color State Description

Front Panel LED Indicators (System)

PWR1 Green On Power is being supplied from power input 1

PWR2 Green On Power is being supplied from power input 2

READY Green On System startup is complete and the system is operating

Blinking Device has been located by the OnCell Search Utility

Off Power is off, or the system is booting up

FAULT Red On System configuration error or a relay event has occurred

Blink IP address conflict

Off Power is off, or there is no error condition.

CELLULAR

SIGNAL (3 LEDs)

SIM1 Amber On/Off SIM 1 is active or inactive

SIM2 Amber On/Off SIM 2 is active or inactive

2G Amber On

3G Amber On

4G Amber On Registered to a base station with cellular connection in LTE

GPS Green On GPS has been located

1000M Green On 1000Mbps link is active

10/100M Amber On 10/100Mbps link is active

Green On Number of LEDs to indicate cellular signal level when

registered to a base station.

Signal LED 1: 0 < RSSI ≤ 12

Signal LED 2: 12 < RSSI ≤ 21

Signal LED 3: 22 < RSSI ≤ 31

Blink SIM 1 is not inserted or PIN code is incorrect

Blink SIM 2 is not inserted or PIN code is incorrect

or EDGE mode

or HSPA mode

mode

Blinking Locating GPS or less than four satellites have been located.

Off GPS has not been located.

LAN Port LED Indicators (Port Interface)

Blink Data is being transmitted at 1000Mbps

Off 1000Mbps link is inactive

Blink Data is being transmitted at 10/100Mbps

Off 10/100Mbps link is inactive

on in Chapter 6.

STATE (Green), FAULT, and WLAN will all light up

OnCell 3470A-LTE Introduction

1-7

Beeper

The beeper emits two short beeps when the system is ready.

Reset Button

The RESET button is located on the bottom panel of the OnCell G3470A-LTE. You can reboot the OnCell

G3470A-LTE or reset it to factory default settings by pressing the RESET button with a pointed object such as

an unfolded paper clip.

• System reboot: Hold the RESET button down for under 5 seconds and then release.

• Reset to factory default: Hold the RESET button down for over 5 seconds until the STATE LED starts

blinking green. Release the button to reset the OnCell G3470A-LTE.

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2

2. Getting Started

This chapter explains how to install Moxa’s OnCell G3470A-LTE for the first time, and quickly set up your

wireless network and test whether the connection is running well. The Function Map discussed in the third

section provides a convenient means of determining which functions you need to use.

The following topics are covered in this chapter:

First-time Installation and Configuration

 Step 1: Inserting a SIM Card

 Step 2: Turning on the OnCell G3470A-LTE

 Step 3: Connecting the OnCell G3470A-LTE to a Computer

 Step 4: Configuring the Computer’s IP Address

 Step 5: Accessing the Web Console

 Step 6: Establishing a Cellular Connection

 Step 7: Verifying the Cellular Connection

OnCell 3470A-LTE Getting Started

2-2

The SIM card slots are i

install a SIM card, complete the following steps:

off

off

NOTE

After you select

G3470A

First-time Installation and Configuration

Before installing the OnCell G3470A-LTE, make sure that all items in the package checklist are in the box. In

addition, you will need access to a notebook computer or PC equipped with an Ethernet port. The OnCell

G3470A-LTE has a default IP address that you must use when connecting to the device for the first time.

Step 1: Inserting a SIM Card

Insert one or two 2G/3G/4G SIM cards into the SIM slots located on the bottom of the OnCell G3470A-LTE.

Installing a SIM Card

nside the OnCell G3470A-LTE’s housing. To

1. Turn off the OnCell G3470A-LTE.

2. Remove the screw to remove the SIM card slot cover.

3. Install a SIM card into a SIM card slot. Do the following:

a. For SIM 1, orient the gold contacts facing down and the cut-

edge to the left.

b. For SIM 2, orient the gold contacts facing up and the cut-

edge to the right.

4. Install the screw to secure the SIM card slot cover.

Step 2: Turning on the OnCell G3470A-LTE

Turn on the OnCell G3470A-LTE by connecting a power terminal block to a DC power source.

Step 3: Connecting the OnCell G3470A-LTE to a Computer

Since the OnCell G3470A-LTE supports MDI/MDI-X auto-sensing, you can use either a straight-through cable

or crossover cable to connect the OnCell G3470A-LTE to a computer. If the LED indicator on the OnCell

G3470A-LTE's LAN port lights up, it means a connection has been established.

Step 4: Configuring the Computer’s IP Address

Set an IP address on the same subnet as the OnCell G3470A-LTE. Since the OnCell G3470A-LTE’s default IP

address is 192.168.127.254, and the subnet mask is 255.255.255.0, you should set the IP address of the

computer to 192.168.127.xxx.

-LTE will be reset to factory default settings and the IP address will be reset to 192.168.127.254.

Maintenance > Load Factory Default and click the Submit button, the OnCell

OnCell 3470A-LTE Getting Started

2-3

NOTE

Default user name and password:

For security reasons, we strongly recommend changing the default password. To do so, select Maintenance

>

NOTE

After you click

and a

blinking reminder will be shown on the upper

To activate the changes click

after you change the settings. About 30

seconds are needed for the

Step 5: Accessing the Web Console

To access the web console:

1. Open a web browser.

2. Enter http://192.168.127.254 in the address field.

3. A login screen appears. Enter the user name (the default is “admin”) and password (the default is “root”);

then, click Login.

User Name: admin

Password: root

Password, and then follow the on-screen instructions to change the password.

Submit to apply changes the web page will refresh (Updated) will appear on the page

-right corner of the web page:

Restart and then Save and Restart

OnCell G3470A-LTE to complete the reboot procedure.

Step 6: Establishing a Cellular Connection

After installing a SIM card, obtain the SIM card PIN and APN (Access Point Name) information from your service

provider and configure the cellular WAN settings.

To configure cellular WAN settings and establish a cellular connection:

1. Log into the web console.

2. Click Cellular Settings > Cellular WAN Settings and enter the SIM card PIN and APN values.

3. Restart the OnCell G3740A-LTE. The OnCell 3740A-LTE automatically establishes a cellular connection to

the service provider.

OnCell 3470A-LTE Getting Started

2-4

Step 7: Verifying the Cellular Connection

You can use one of the following methods to verify the cellular connection:

1. Check the LED display.

Check the SIM 1, SIM2, 2G, 3G, and 4G LEDs on the front panel.

If a SIM LED is blinking, this indicates that a SIM card is not installed in the SIM slot or the SIM card PIN

information is not configured in the web console.

If the installed SIM card supports 3G or 4G service but only the 2G LED is turned on, this indicates that the

OnCell G3470A-LTE is connected to the cellular network but is not registered for 3G or 4G service. Make

sure that you enter the correct APN information in the web console.

2. Check the Overview screen in the web console.

Log into the web console and display the Overview screen. Check the status for the Cellular RSSI, Cellular

WAN IP address, and Cellular Mode fields to diagnose any connection problem.

For Cellular RSSI (Received Signal Strength Indication), make sure that the value is above 12 RSSI in order

to maintain a stable connection.

If the Cellular WAN IP address is not available but the RSSI is more than 12, make sure that the APN

configuration is correct. The service provider assigns a private address for the WAN IP address, which is not

accessible externally.

3. Test cellular network access on your computer.

For users with public SIM cards, instead of SIM cards with MDVPN service enabled, you can test the

connection to the Internet on your computer (assuming that your computer is connected to an Ethernet

port on the OnCell G3470A-LTE). The following shows an example configuration.

• Laptop IP Address: 192.168.127.10 (on the same subnet as the OnCell gateway)

• Laptop Subnet Mask: 255.255.255.0 (on the same subnet as the OnCell gateway)

• Laptop Default Gateway: 192.168.17.254 (the OnCell gateway IP address)

• Laptop Primary DNS Server: 8.8.8.8 (test with Google's public DNS server)

• Laptop Primary DNS Server: 8.8.4.4 (test with Google's public DNS server)

After the configuration is complete, your computer will be able to the access the Internet.

For information on testing the connection with a DHCP server, refer to Chapter 3.

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3

3. Web Console Configuration

This chapter describes the web console that you can use to configure your OnCell G3470A-LTE and set up a

wireless network.

The following topics are covered in this chapter:

Accessing the Web Console

 Configuration Menu Overview

Overview

Basic Settings

 System Info Settings

 Network Settings

 Time Settings

Cellular Settings

 Cellular WAN Settings

 GuaranLink

 Auto IP Report Settings

 GPS Settings

 Oncell Central Manager Setting

Advanced Settings

 DHCP Server (for AP mode only)

 DDNS

 Packet Filters

 SNMP Agent

 Port Forwarding

 VPN

Auto Warning Settings

 System Log

 Syslog

 E-Mail

 Relay

 Trap

 SMS

Status

 DNS Information

 SIM Status

 Network Statistics

 Routing Table

 DHCP Client List (for AP mode only)

 System Log

 Relay Status

 DI and Power Status

 VPN Log

Maintenance

 Console Settings

 Ping

 Firmware Upgrade

 Config Import Export

 Load Factory Default

 Password

 Misc. Settings

 Manual SMS

 Remote SMS Control

Save Configuration

Restart

Logout

OnCell 3470A-LTE Web Console Configuration

3-2

NOTE

To use the OnCell G3470A

same LAN as the OnCell G3470A

LTE are

on the same logical subnet.

The Moxa OnCell G3470A

NOTE

The mode

country code. The country code indicates the OnCell G3470A

Example figures shown in this document are for OnCell G3470A

that appear on your computer screen may be different than the one shown here.

Accessing the Web Console

Moxa OnCell G3470A-LTE’s web browser interface provides a convenient way to modify its configuration and

access the built-in monitoring and network administration functions. The recommended web browser is

Microsoft

®

Internet Explorer 7.0 or 8.0 with JVM (Java Virtual Machine) installed.

Follow these steps to access the OnCell G3470A-LTE’s web-based console management interface.

1. Open your web browser (e.g., Internet Explorer) and type the OnCell G3470A-LTE’s IP address in the

address field; then, press [Enter].

2. The login page appears. Enter the password (the default username is “admin” and the default password is

“root”) and click Login.

-LTE’s management and monitoring functions from a PC host connected to the

-LTE, you must make sure that the PC host and the OnCell G3470A-

-LTE’s default IP is 192.168.127.254.

It may take a few moments for the web page to load on your computer. Note that the Model name and IP

address of your OnCell G3470A-LTE are both shown on the title bar of the web page. You can use this

information to identify multiple OnCell G3470A-LTE units.

3. Use the menu navigation panel to access the configuration screens.

In the following sections, we describe each OnCell G3470A-LTE management function in detail. For an overview

of the menus, refer to the “Function Map” section of Chapter 2.

l name of the OnCell G3470A-LTE is shown as OnCell G3470A-LTE-XX, where XX indicates the

-LTE version and which bandwidth it uses.

-LTE-US. The country code and model name

OnCell 3470A-LTE Web Console Configuration

3-3

Configuration Menu Overview

Quick overview of the OnCell G3470A-LTE’s status.

Basic settings for administering the OnCell G3470A-LTE.

Essential settings related to establishing a cellular network.

Advanced features to support additional network management

and secure wired and wireless communication.

Note: These advanced functions are all optional.

Application-oriented device management functions to set up

events, traps, and reactions via relay warning, e-mail, and SNMP

notification.

Note: These functions are all optional.

Current status information for monitoring wired/wireless network

performance, advanced services, and device management

functions.

Functions for maintaining the OnCell G3470A-LTE, and for

diagnosing the network.

On-demand functions to support the web console

management operation.

OnCell 3470A-LTE Web Console Configuration

3-4

LTE.

Overview

The Overview page provides a summary of the OnCell G3470A-LTE’s current status. The information is

categorized into groups: System Info, LAN Info, and Cellular Info.

Basic Settings

The Basic Settings group includes the most commonly used settings required by administrators to maintain and

control the OnCell G3470A-LTE.

System Info Settings

The System Info items, especially Device name and Device description, are displayed and included on the

Overview page, in SNMP information, and in alarm emails. Setting System Info items makes it easier to

identify the different OnCell G3470A-LTE units connected to your network.

Field Description Default setting

Device name Enter a descriptive name (up to 31 characters).

This option is useful for specifying the role or application of different

OnCell G3470A-LTE units.

Device location Specify the location (up to 31 characters) of the OnCell G3470A-

Device

description

Device contact

information

Enter a description (up to 31 characters) for the OnCell G3470A-LTE.

Enter the contact information (up to 31 characters) of the person

responsible for maintaining this OnCell G3470A-LTE.

OnCell

G3470A-LTE_[serial

no]

OnCell 3470A-LTE Web Console Configuration

3-5

Enter the subnet mask to specify the type of network to which the

Primary/Secondary

NOTE

The OnCell G3470A

update the

Current local time

when the network does not have an Internet connection for

server on the LAN.

: Set the time zone before you configure the current local time.

Network Settings

You can use the Network Settings screen to configure TCP/IP settings.

Field Description Default setting

IP address Enter the unique IP address for the OnCell G3470A-LTE. 192.168.127.254

Subnet mask

DNS server

OnCell G3470A-LTE is connected.

Enter the IP address of the primary or secondary DNS server.

After you specify a DNS server, you can access a web site by

entering its URL instead of the IP address.

255.255.255.0

Time Settings

You can synchronize the system time on the OnCell G3470A-LTE based on an NTP (Network Time Protocol)

server or user-specified date and time information. The OnCell G3470A-LTE includes the system time in system

logs.

-LTE includes a built-in real time clock (RTC). We strongly recommend that you

for the OnCell G3470A-LTE after the initial setup or a long-term shutdown, especially

accessing the NTP server or if there is no NTP

Field Description Default setting

Current local

time

The fields indicate the current system time on the OnCell

G3470A-LTE.

Enter the date and time in the format yyyy/mm/dd hh:mm:ss

To make the changes take effect, click Set Time. An “Updated” text

appears to indicate that the change is complete.

Note

OnCell 3470A-LTE Web Console Configuration

3-6

ndicates how many hours forward the clock should

Enter the IP address or the domain name of the primary or secondary

Field Description Default setting

Time zone Select a time zone from the drop-down list.

The default option is GMT (Greenwich Mean Time).

Note: Changing the time zone automatically changes the Current

local time. We strongly recommend that you set the time zone before

you set the Current local time.

Daylight

saving time

Time server

1/2

Query period Specify how many seconds (1 to 9999) the OnCell G3470A-LTE is to

Select Enable to activate daylight saving time (DST) or summer time.

When Daylight saving time is enabled, the following fields appear:

• Starts at: The date that daylight saving time begins.

• Stops at: The date that daylight saving time ends.

• Time offset: I

be advanced.

NTP server.

wait before requesting updates from the NTP server.

time.nist.gov

600

Cellular Settings

This section describes the screens you can use to configure cellular connection settings on the OnCell

G3470A-LTE:

• Cellular WAN Settings–Configure this screen to establish a cellular connection.

• GuaranLink Settings–Use this screen to configure Moxa’s proprietary 3-tire link protection to ensure

reliable network connectivity.

• Auto IP Report Settings–If your service provider assigns a dynamic WAN IP address, you can configure

this screen to set the OnCell G3470A-LTE to automatically send its WAN IP address to the specified host.

• GPS Settings–Configure this screen to enable the built-in GPS sensor to locate your OnCell G3740A-LTE.

• OnCell Central Manager Settings–Configure this screen to allow Moxa OnCell Central Manager to

connect to and manage your OnCell G3740A-LTE.

Cellular WAN Settings

Configure the fields in the Cellular WAN Settings screen to establish a 2G/3G/4G connection to a service

provider.

OnCell 3470A-LTE Web Console Configuration

3-7

Select this option to establish a cellular connection using the

connection using the

tiate with

If provided, enter the username for authentication with your service

If provided, enter the username for authentication with your service

If you install two SIM cards in the OnCell G3470A-LTE, you can select Dual SIM mode and enable the

GuaranLink feature set the OnCell G3470A-LTE to regularly check connection quality and perform an automatic

switchover in case a cellular connection is down. This setting ensures operator-level redundancy.

Field Description Default setting

Used SIM Select a connection mode from the drop-down list.

SIM 1 –

SIM card installed in the SIM 1 slot.

SIM 2 – Select this option to establish a cellular

SIM card installed in the SIM 2 slot.

Dual SIM – Select this option to set the system to automatically

establish a cellular connection using either SIM card. To ensure

optimum link quality and operator-level redundancy, enable the

GuaranLink feature.

SIM 1/2 PIN If provided, enter the PIN (4 digits) to unlock the SIM card.

Note: A SIM card becomes locked if you enter an incorrect PIN more

than three times.

SIM 1/2 band Select Auto to have the OnCell device automatically nego

the base station for the optimum cellular band frequency.

Select Manual to set the OnCell device to use the selected cellular

band frequency.

Note: The OnCell device does not establish a cellular connection if

your service provider does not support any of the bands you have

selected.

SIM 1/2 username

provider.

SIM 1/2 password

provider.

SIM 1/2 APN Your service provider may use access point network (APN)

information to provide different service levels.

If provided, enter the access point network (APN) information.

SIM 1

Auto

OnCell 3470A-LTE Web Console Configuration

3-8

ers who may try to

OnCell device along with its host name. The OnCell device uses the

Field Description Default setting

SIM 1/2

Authentication Type

Select Auto if you want the OnCell device to automatically select

either PAP or CHAP authentication method when setting up a data

session.

Select PAP (Password Authentication Protocol) to send user name

and password to the server and verify that the user name and

password match with the server database.

Select CHAP (Challenge-Handshake Authentication Protocol) if the

identifiers are changed frequently and if authentication can be

requested by the server at any time. CHAP provides more security

than PAP.

Note: This technique is vulnerable to eavesdropp

obtain the password by listening in on the serial line, and to

repeated trial and error attacks. If you select CHAP (Challenge

Handshake Authentication Protocol), the authenticator (i.e., the

server) sends a randomly generated “challenge”' string to the

host name to look up the appropriate secret, combines it with the

challenge, and encrypts the string using a one-way hashing

function.

Auto

GuaranLink

A number of factors can contribute to connection failures for cellular communications, including loss of cellular

signal, interference, and termination by the operator for unknown reasons. Moxa’s proprietary GuaranLink

feature, which is different from the basic heartbeat function, enables reliable connectivity with 4-tier intelligent

connection checks without sending excessive and costly cellular packets.

GuaranLink Recovery Process for Dual SIM Connections

The GuaranLink feature in OnCell G3470A-LTE automatically tries to re-establish a connection when a

connection failure occurs by performing one of the following actions depending on the number of SIM cards

enabled in the device:

• One SIM card: Resets the cellular module without rebooting the device to force negotiation between the

OnCell G3470A-LTE and the base station.

• Dual SIM cards: Resets the cellular module without rebooting the device and establishes a cellular

connection using the second SIM card account.