SSmmaarrttiioo C104H/PCI Series User’s Manual
Smartio 4 Ports Serial Board for PCI Bus
Jun. 1999 (2nd Edition)
The content of this manual is also available in CD-ROM and at Moxa Web Site.
Moxa Technologies Co., Ltd.
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SSmmaarrttiioo C104H/PCI Series User’s Manual
The product described in this manual is furnished under a license agreement and may be used only in
accordance with the terms of the agreements.
Copyright Notice
Copyright 1999 Moxa Technologies Co., Ltd.
All rights reserved.
Reproduction in any form without permission is prohibited.
Trademarks
MOXA is a registered trademark of Moxa Technologies Co., Ltd.
All other trademarks or registered marks in this manual belong to their respective manufacturers.
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Information in this document is subject to change without notice and does not represent a commitment on
the part of Moxa.
Moxa provides this document as is, without warranty of any kind, either expressed or implied, including,
but not limited to, the particular purpose. Moxa may make improvements and/or changes in this manual
or in the product(s) and/or the program(s) described in this manual at any time.
Information provided in this manual is intended to be accurate and reliable. However, Moxa
Technologies assumes no responsibility for its use, or for any infringements of rights of the fourth parties
which may result from its use.
This product could include technical or typographical errors. Changes are periodically made to the
information herein; these changes may be incorporated in new editions of the publication.
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About This Manual
This manual is composed of six Chapters and one Appendix. This manual is written for installer, system
administrator and software programmer.
If you are a first-time installer and system administrator, we recommend you to go through the whole
manual except Chapter 4 “Serial Programming Tools”.
If you are a software programmer, you may refer to Chapter 4 “Serial Programming Tools”.
If you need cable wiring information, please see Chapter 5 “Connection Cable and Cable Wiring”.
If you encounter any problem during installation, please refer to Chapter 6 “Troubleshooting”.
+ In this manual, C104H/PCI Series refers to C104H/PCI and C104HS/PCI.
Chapter 1 Introduction
This chapter gives the overview and features for C104H/PCI Series. Check list and overall installation
guide are also included.
Chapter 2 Hardware Installation
This chapter gives details of how to do hardware installation for C104H/PCI Series and connection cable.
Chapter 3 Software Installation
This Chapter describes the software installation, board and ports configuration, driver update and
removal for various operating systems: Windows NT, and Windows 95/98.
Chapter 4 Serial Programming Tools
This Chapter roughly describes the programming tools for various O.S. platforms, including PPCCoommmm Lite
under Windows NT and Windows 95/98.
Chapter 5 Connection Cable and Cable Wiring
This Chapter describes the RS-232 cable wiring for the connection cable.
Chapter 6 Troubleshooting
This Chapter describes error might happen and possible solutions for C104H/PCI Series.
Appendix Technical Reference
This chapter describes specification, PCI, UART and DB37 pinouts.
Table of Contents
Introduction ................................................................................1-1
Overview----------------------------------------------------------------------------------------------------------1-1
Features ----------------------------------------------------------------------------------------------------------1-3
Check List--------------------------------------------------------------------------------------------------------1-4
Installation Guide-----------------------------------------------------------------------------------------------1-5
Hardware Installation ................................................................2-1
Installing the Smartio C104H/PCI Series board---------------------------------------------------------2-1
Connecting the Fan-out Cable ------------------------------------------------------------------------------2-2
Software Installation.................................................................. 3-1
Windows NT----------------------------------------------------------------------------------------------------- 3-1
Installing Driver----------------------------------------------------------------------------------------------3-2
Configuring Board and Port ------------------------------------------------------------------------------3-8
Updating Driver--------------------------------------------------------------------------------------------3-12
Removing Driver------------------------------------------------------------------------------------------3-12
Windows 95/98------------------------------------------------------------------------------------------------3-13
Installing Driver--------------------------------------------------------------------------------------------3-14
Configuring Board and Port ----------------------------------------------------------------------------3-23
Updating Driver--------------------------------------------------------------------------------------------3-25
Removing driver-------------------------------------------------------------------------------------------3-27
Serial Programming Tools..........................................................4-1
PComm Installation-----------------------------------------------------------------------------------------------4-1
PComm Programming Library ---------------------------------------------------------------------------------4-2
Utility---------------------------------------------------------------------------------------------------------------4-2
Connection Cable and Cable Wiring........................................... 5-1
RS-232 Cable Wiring------------------------------------------------------------------------------------------5-1
Troubleshooting .........................................................................6-1
General Troubleshooting-------------------------------------------------------------------------------------6-1
Windows NT----------------------------------------------------------------------------------------------------- 6-2
Windows 95/98--------------------------------------------------------------------------------------------------6-3
Technical Reference ................................................................. A-1
Specification---------------------------------------------------------------------------------------------------- A-1
PCI---------------------------------------------------------------------------------------------------------------- A-1
UART 16C550C------------------------------------------------------------------------------------------------ A-2
DB37 Connector Pinouts ------------------------------------------------------------------------------------A-3
1
IInnttrroodduuccttiioonn
Overview
SSmmaarrttiioo - The Smart Multiport Async Solution
The term SSmmaarrttiioo represents smart multiport serial I/O solution. The SSmmaarrttiioo
C104H/PCI Series boards, including C104H/PCI and C104HS/PCI, are designed
for 32-bit PCI bus with Plug and Play feature. They offer 4 RS-232 serial ports for
connecting terminals, modems, printers, scanners, cash registers, bar code readers,
keypads, numeric displays, electrical weighing machines, data acquisition
equipment and many other serial devices to the PC and its compatible systems. With
a well-designed and fine-tuned device driver, the Smartio board makes full use of
the 32 byte Tx/Rx FIFO and on-chip H/W flow control, which makes it possible
transferring data without loss at high speed as 921.6 Kbps. They offer a reliable and
high performance solution for serial multiport communications.
Board Applications
The board applies for many applications. Here are a few:
11
l Internet/Intranet Connection
l Remote Access Application
l Multi-user Application
l Industrial Automation
l Office Automation
l Telecommunication
Smartio C104H/PCI Series User’s Manual 1-1
l PC-based (vending) Machine or Kiosk System
l Point-of-Sale (POS) System
PCI Solution
The board complies with PCI Spec. 2.1 needing neither switch nor jumper. The
hardware configuration for the IRQ and Memory addresses is automatically
assigned by the PCI BIOS. Hence, the board MUST be plugged first before
installing the software driver. For more PCI information, please refer to Appendix
“Technical Reference”.
Surge Protection
To prevent the board from damage caused by lightning or high potential voltage,
TVSS (Transient Voltage Surge Suppressor) technologies are used in some
connection options to protect the multiport controller. This is remarkably required
for harsh environment such as factory, severe weather such as lightning, or other
high interference situations.
Operating System Support
With user-friendly installation, configuration and performance, it supports Windows
NT, Windows 95/98 and DOS.
MOXA Serial Comm Tool
For application development, MOXA provides an easy-to-use serial communication
library (PPCCoommmm) under Windows NT and Windows 95/98. With this library, it is
easy to develop your own applications using sample applications developed with
Visual Basic, Visual C++, Borland Delphi, etc. Utilities, such as diagnostic, monitor,
terminal emulation, etc., are also included for debugging and monitoring the
communication status, terminal emulation, and even file transferring.
1-2 Smartio C104H/PCI Series User’s Manual
Introduction
Features
The Smartio C104H/PCI Series consists of members as follows:
C104H/PCI: 4 RS-232 ports, high speed 16C550C or compatible UART
C104HS/PCI:
4 RS-232 ports, surge protection, 16C550C or compatible
UART
v Support PCI, Plug and play, no switch, no jumper
v Reliability¡ÐHigh speed 16C550C Communication Controllers with on-chip
hardware flow control guarantees no data loss
v Compact size design, half size
v Surge protection (C104HS/PCI)
v Easy installation¡Ð32-bit PCI bus with Plug and Play capability
v Powerful Serial Comm tool¡ÐPComm
v Popular OS support¡ÐWindows NT, Windows 95/98 and DOS
C104H/PCI Series
Windows NT
Windows 95/98
DOS R
3
3
3: Driver supported by Moxa and shipped with product
R: Driver supported by Moxa and shipped by request
Note: Download the latest versions of drivers from the MOXA FTP service
Smartio C104H/PCI Series User’s Manual 1-3
P3
P4
Check List
Upon unpacking the Smartio C104H/PCI Series, you should find the following
items in the package:
v Smartio C104H/PCI Series 4 port serial board
v Device driver diskettes:
l Windows NT and Windows 95/98 ¡Ñ1
l PPCCoommmm Lite ¡Ñ¡Ñ1
v Smartio C104H/PCI Series User’s Manual (This manual)
v Connection cable Opt4C:DB37 to DB25¡Ñ4 or
Opt4D:DB37 to DB9¡Ñ4
P1 P2
1-4 Smartio C104H/PCI Series User’s Manual
C104H/PCI Series
Smartio
Introduction
Installation Guide
This section gives a brief summary of how to install the Smartio C104H/PCI Series
under each supported operating system. The installation is simple and involves the
following stages:
Check the PCI BIOS settings
Install the Smartio C104H/PCI Series board See Chapter 2 “Hardware
and the connection cable Installation”
Install the software from the diskette See respective O.S. Section
Configure the driver for the board and ports in Chapter 3 “Software
Installation”
Connect the devices with the cable See Chapter 4 “Serial
Programming Tools” for cable
wiring
Restart the system See Chapter 3 “Software
Check the driver initialization status Installation” for board init.
status.
If the system restart successfully, you may
develop your applications or See Chapter 4 “Serial
execute the desired applications Programming Tools”
Smartio C104H/PCI Series User’s Manual 1-5
1-6 Smartio C104H/PCI Series User’s Manual
22
2
HHaarrddwwaarree IInnssttaallllaattiioonn
The installation of the Smartio C104H/PCI Series consists of hardware and software
installation. The respective sections of the operating systems in the next chapter will
discuss more about the software installation. The hardware installation is described
in this chapter.
The no-switch-no-jumper Smartio C104H/PCI Series board hardware configuration
for IRQ number and I/O addresses is automatically assigned by the PCI BIOS.
Hence, the board MUST be plugged first before installing the software driver.
Installing the SSmmaarrttiioo C104H/PCI Series board
Step 1: Power off the PC.
Warning! Make sure your system is switched off before you start installing
any board. If you don’t, you may risk damaging your system and
the board.
Step 2: Remove the PC’s cover.
Step 3: Remove the slot cover bracket if there is any.
Step 4: Plug the Smartio C104H/PCI Series control board firmly into a free 32-
bit PCI slot.
Step 5: Fasten the holding screw to fix the control board in place.
Step 6: Replace the system cover.
Smartio C104H/PCI Series User’s Manual 2-1
Connecting the Fan-out Cable
Step 7: Connect the connection cable.
P1 P2
C104H/PCI Series
P3 P4
Step 8: Power on the PC and the BIOS will automatically set the IRQ and I/O
address.
Note! Each board must occupy one unique IRQ and four 8-byte I/O
addresses, which are assigned automatically by the PCI BIOS.
However, you can select a free IRQ number manually via the
PC’s BIOS setup for the PCI slot, but normally this method is not
available for the I/O address. The possible IRQ numbers are 2, 3,
4, 5, 7, 10, 11, 12, and 15. The possible I/O addresses are from
0x0000 to 0xFFFF.
Smartio
Step 9: Proceed with the software installation detailed in the next chapter,
“Software Installation”.
2-2 Smartio C104H/PCI Series User’s Manual
3
SSooffttwwaarree IInnssttaallllaattiioonn
In this chapter, the software driver installation, configuration and driver
update/removal procedures are described for various operating systems, including
Windows NT, and Windows 95/98. Before proceeding with the software installation,
complete the hardware installation first.
If it is required to develop your own applications, please refer to the next chapter,
“Serial Programming Tools” for serial programming issues.
Windows NT
Windows NT supports up to 256 serial ports, from COM1 to COM256. To fully
utilize the advanced features of Windows NT, multi-process, multi-thread, and pure
32-bit Windows NT device drivers are developed for the Smartio C104H/PCI Series
and other MOXA multiport boards. The drivers conform to Win32 COMM API
standard.
To install the driver for the very first time, please go directly to Section “Installing
Driver”.
33
To re-configure the board and port for installed boards, please refer to Section
“Configuring Board and Port”.
To update the driver for installed boards, please refer to Section “Updating Driver”.
To remove the driver, please go to Section “Removing Driver”.
Smartio C104H/PCI Series User’s Manual 3-1
Installing Driver
First Time Installing Driver
Following is the procedures for installing the Smartio C104H/PCI Series driver for
the first time under Windows NT 3.51/4.0. Make sure the board (s) has (have)
already been plugged in the system PCI slot (s).
1. Please log in NT as Administrator.
2. Open [Control Panel], click [Network] icon and select [Adapters] tab.
3. Click [Add] button, then [Have Disk...] button in [Select Network Adapter]
dialog box.
4. Specify the exact path of the driver diskette, A:\WINDOWS.NT. Then click
[OK] button.
3-2 Smartio C104H/PCI Series User’s Manual
Software Installation
5. Select MOXA Smartio/Industio Family multiport board in Select OEM
Option dialog box, and click [OK] to start driver installation.
Moxa Smartio/Industio Configuration Panel dialog box appears.
6. Click [Add] button to open Property dialog box to change port setting and
advanced FIFO configuration done automatically by the system.
7. Select the newly plugged C104H/PCI board from the Board Type pull-down
list.
8. Click on a specific port Item.
9. Click [Port Setting] button to open Port X dialog box.
Smartio C104H/PCI Series User’s Manual 3-3
10. Select a COM number for the specific port from Port Number pull-down list.
Note! Step 11 is optional, if you want to assign COM numbers to ports
manually.
11. Check Auto Enumerating COM Number check-box then the subsequent
ports are mapped to continuous COM numbers. For example, if COM 3 is
assigned to Port 1, then COM 4 will be automatically assigned to Port 2.
Note! You may skip Step 12 to 15, if the system doesn’t require a
special performance tuning.
12. Select an Rx FIFO Trigger from Rx FIFO Trigger pull-down list.
Rx FIFO trigger levels, at 1, 4, 8 or 14 bytes, are available, and the default
value is 14 bytes.
3-4 Smartio C104H/PCI Series User’s Manual
Software Installation
13. Check Set the change to all ports check-box then if desire to apply Rx FIFO
Trigger just defined to all ports.
14. Select a Tx FIFO Size from Tx FIFO Size pull-down list.
Tx FIFO sizes from 1 to 16 bytes are available, and the default value is 16
bytes.
15. Check Set the change to all ports check-box then the if desire to apply Tx
FIFO Size just defined to all ports.
16. Click [OK] button in Port X dialog box to confirm the port setting.
17. Click [OK] button in Property dialog box to complete the port setting and
return to MOXA Smartio/Industio Configuration Panel dialog box.
Now the configured C104H/PCI Series board item will be shown in MOXA
Smartio/Industio Configuration Panel dialog box.
Smartio C104H/PCI Series User’s Manual 3-5
18. Click [OK] button in MOXA Smartio/Industio Configuration Panel to
return to Network dialog box.
19. Click [OK] button in to exit Network dialog box.
20. Restart the PC.
Note! The driver configuration will NOT take effect until you restart the
PC.
Note! Double check if all the Smartio C104H/PCI Series components –
the control board and the external 1X4 cable – are connected and
fastened tightly to make sure that the system and the driver start
successfully.
Once the system restarts, you may check the event log issued by the MOXA
driver to see if the ports of the board are initialized successfully.
21. Enter the [Administrative] group, click [Event Viewer] icon and select [Log]
and [System] to check a message similar to “MOXA C104PCI series, with
first serial port COM3, has been enabled” for each configured board.
3-6 Smartio C104H/PCI Series User’s Manual
Software Installation
Note! If an error message similar to “Cannot find any configured
MOXA Smartio/Industio series board!” pops up, refer to the
Troubleshooting chapter for solutions.
Once the board and the driver are installed and the driver restarts successfully, you
can start to develop applications with the PPCCoommmm library (See “Serial Programming
Tools”) or the Microsoft Win32 API. You can also execute any ready-made
applications, such as PPCCoommmm utility Terminal emulator (See “Serial Programming
Tools”) or HyperTerminal to transmit/receive data, as well as Remote Access
Service to provide dial-up networking capabilities.
Smartio C104H/PCI Series User’s Manual 3-7
Configuring Board and Port
Re-configure Port Setting
If the driver is installed and only desire to re-configure the ports, please refer to the
following procedures. Except procedures listed below, it is also allowed to do so by
clicking [Start] è [Program Files] è [MOXA Utility] è [MOXA
Smartio/Industio Configuration Panel] è [Property] and then also refer to step
6-21 in the previous section “First Time Installing Driver”.
1. Open [Control Panel], click [Network] icon and select [Adapters] tab.
2. Click on MOXA Smartio/Industio Family Adapter in Network Adapters
list
3. Click [Properties] button to open MOXA Smartio/Industio Configuration
Panel dialog box to change port setting and advanced FIFO configuration.
3-8 Smartio C104H/PCI Series User’s Manual
Software Installation
4. Click [Property] button in MOXA Smartio/Industio Configuration Panel
dialog box to open Property dialog box.
5. Then please refer to Step 6 to 21 in “First Time Installing Driver” of
“Windows NT” section.
Smartio C104H/PCI Series User’s Manual 3-9
Add Another C104H/PCI Series Board Configuration
If another MOXA C104H/PCI Series board is plugged and needed to be reconfigured, please see this section for details. Up to four C104H/PCI Series board
can be installed in ONE system under Windows NT as long as the system sources is
sufficient.
Except procedures listed below, it is also allowed to do so by clicking [Start] è
[Program Files] è [MOXA Utility] è [MOXA Smartio/Industio
Configuration Panel] è [Add] and then also refer to step 7-21 in the previous
section Installing Driver.
1. Open [Control Panel], click [Network] icon and select [Adapters] tab.
2. Click on MOXA Smartio/Industio Family Adapter in Network Adapters
list.
3. Click [Properties] button to open Moxa Smartio/Industio Configuration
Panel dialog box.
3-10 Smartio C104H/PCI Series User’s Manual
Software Installation
4. Then please refer to Step 6 to 21 in “First Time Installing Driver” of
“Windows NT” section.
Remove Existing C104H/PCI Series Board Configuration
By unplugging C104H/PCI board, the system will automatically remove the
configuration. Therefore, there is no need to do remove action from Moxa
Smartio C104H/PCI Series User’s Manual 3-11
Smartio/Industio Configuration Panel dialog box.
Updating Driver
To update the driver for the Smartio C104H/PCI Series board, simply follow the
following procedures.
1. Open [Control Panel], click [Network] icon, and select [Adapters] tab.
2. Click on MOXA Smartio/Industio Family Adapter in the Network Adapter
list.
3. Click [Remove] button in Network dialog box.
4. Click [Close] button in Network dialog box.
5. Restart the system.
6. Please refer to Step 1 to 21 in “First Time Installing Driver” of “Windows
NT” section to install the new driver.
Removing Driver
To remove the driver for the Smartio C104H/PCI Series board,
1. Open [Control Panel], click [Network] icon, and select [Adapters] tab.
2. Click on MOXA Smartio/Industio Family Adapter in the Network Adapter
list.
3. Click [Remove] button in Network dialog box.
3-12 Smartio C104H/PCI Series User’s Manual
Software Installation
4. Click [Close] button to exit Network dialog box.
5. Restart the system to activate the new configuration.
Windows 95/98
Windows 95/98 driver supports up to 128 serial ports, from COM1 to COM128. To
fully utilize the advanced features of Windows 95/98, multi-process, multi-thread
and pure 32-bit Windows 95/98 virtual device port drivers (VxD) compliant with
communication drivers (VCOMM) are developed for the Smartio C104H/PCI
Series and other MOXA multiport boards. The drivers conform to the Win32
COMM API standard.
To install the driver for the first time, or to add more boards, please go directly to
Section “Installing Driver”.
To re-configure the ports for installed boards, please refer to Section “Configuring
Smartio C104H/PCI Series User’s Manual 3-13
Board and Port”.
To update the driver, please go to Section “Updating Driver”.
To remove the driver, please go to Section “Removing Driver”.
Installing Driver
You can easily plug the Smartio C104H/PCI Series board and work right away with
very little installation efforts under Windows 95/98 supporting Plug and Play
capability. Windows 95/98 will automatically detect the presence of the newly
plugged board and prompt you to install the software driver for the first time. In this
case, you need the driver diskette.
At most 4 Smartio C104H/PCI Series boards can be installed in ONE system as
long as the I/O addresses and IRQ number resources are sufficient and available in
the system.
The following flow chart illustrates the driver installation stages of the Smartio
C104H/PCI Series boards. Each stage will be discussed later.
3-14 Smartio C104H/PCI Series User’s Manual
Software Installation
Install the Smartio PCI board in the system
Start Windows 95/98 to detect the board
Driver installed before? Yes
No
Install the driver with the diskette
See Section “First Time Driver Installation
Stage”
Configure the port
See Section “Port Configuration Stage”
The ports of the Smartio C104H/PCI Series
Board are ready to work.
See Section “Board and Port Ready Stage”
First Time Driver Installation Stage
This stage presents the steps for installing the driver for the first time of the first
Smartio C104H/PCI Series board. The installation of the Smartio C104H/PCI
Series board for Windows 95 and Windows 98 are slightly different and will be
Smartio C104H/PCI Series User’s Manual 3-15
described in two columns. Follow the steps in the left column for Windows 95 or
the right column for Windows 98 respectively.
If one MOXA C104H/PCI Series board had been previously installed and another
MOXA C104H/PCI Series board was plugged, the system will prompt you to do
Port Configuration Stage discussed in the next section and skips this stage.
1. Upon detecting the first new SSmmaarrttiioo C104/PCI Series board, Windows
95/98 will automatically display a New hardware found message box, and
then pop up the following dialog boxes. Click Next button.
Windows 95
Windows 98
2. Click [Other Locations] button.
3-16 Smartio C104H/PCI Series User’s Manual
2. Select [Display a list...] and click [Next]
button.
Software Installation
Smartio C104H/PCI Series User’s Manual 3-17
3. Type A:\Windows.95 in the Location field, and
click [OK] button in Select Other Location
dialog box. The system will start reading the
files from the diskette.
4. Click [Finish] button.
3. Select Other Devices and click [Next] button.
4. Click [Have Disk] button.
5. Type A:\Windows.95 and click [OK] button.
The system will start reading the files from the
diskette.
3-18 Smartio CC104H/PCISeries User’s Manual
Software Installation
6. Click [Next] button.
7. Click [Next] button.
Port Configuration Stage
After the driver is installed, MOXA C104 PCI Series Installation dialog box will
be displayed automatically and the port mapping is automatically done by the
system.
If one MOXA C104H/PCI Series board had installed previously and another
MOXA C104H/PCI Series board was plugged, the system will prompt you to do
port configuration directly discussed in this section.
1. Click on a specific port.
2. Click [Port Setting] button to open Port X dialog box.
Smartio C104H/PCI Series User’s Manual 3-19
3. Select a COM number for the specific port from Port Number pull-down list.
Note! Step 4 is optional, if you want to assign COM numbers to Ports
manually.
4. Check Auto Enumerating COM Number check-box then the subsequent
ports are mapped to continuous COM numbers. For example, if COM 3 is
assigned to Port 1, then COM 4 will be automatically assigned to Port 2.
Note! You may skip Step 5 to 8, if the system doesn’t require a special
performance tuning.
5. Select an Rx FIFO Trigger from Rx FIFO Trigger pull-down list.
Rx FIFO trigger levels, at 1, 4, 8 or 14 bytes, are available, and the default
value is 14 bytes.
6. Check Set the change to all ports check-box then if desire to apply Rx FIFO
Trigger just defined to all ports.
3-20 Smartio C104H/PCI Series User’s Manual
Software Installation
7. Select a Tx FIFO Size from Tx FIFO Size pull-down list.
Tx FIFO sizes from 1 to 16 bytes are available, and the default value is 16
bytes.
8. Check Set the change to all ports check-box then the if desire to apply Tx
FIFO Size just defined to all ports.
9. Click [OK] button in Port X dialog box to confirm the port setting.
10. Click [OK] button in Property dialog box to complete the port setting.
Smartio C104H/PCI Series User’s Manual 3-21
Board and Port Ready Stage
Board and Port Ready Stage for Windows 95 and Windows 98 is a slight different.
In this last stage, you will complete the driver installation.
Windows 95
After the port configuration, you can immediately
use the COM ports of the Smartio C104H/PCI
Series board without restarting Windows 95.
Note! If an error message similar to “C104PCI Series(BusNo=x,
DevNo=x, Port1=COMx) interrupt number is invalid!” pops
up, refer to “Troubleshooting” chapter for solutions.
If you want to add more boards while the driver has been installed, simply plug the
Smartio C104H/PCI Series board and Windows 95/98 will automatically detect the
newly plugged board and skip to Port Configuration stage to do port setting.
Up to now, the driver installation of the Smartio C104H/PCI Series is complete and
successful, including the board and port configuration. However, if changes of the
board and port configuration are needed, please refer to the next section,
“Configuring Board and Port”, for more configuration details.
Windows 98
After the port configuration, click [Finish] button.
The COM ports of the Smartio C104H/PCI Series
board can be used without restarting Windows 98.
Once the board and the driver are installed and the driver restarts successfully, you
can start to develop applications with the PPCCoommmm library (See “Serial Programming
Tools”) or the Microsoft Win32 API. You can also execute any ready-made
applications, such as PPCCoommmm utility Terminal emulator (See “Serial Programming
Tools”) or HyperTerminal to transmit/receive data, as well as Remote Access
3-22 Smartio C104H/PCI Series User’s Manual
Software Installation
Service to provide dial-up networking capabilities.
Configuring Board and Port
If desire to re-configure the COM number for the ports of installed boards and
drivers under Windows 95/98, please follow procedures listed below.
Instead of following procedures listed below, it is also allowed to do so by clicking
[Start] è [Program Files] è [MOXA Utility] è [MOXA Smartio/Industio
Configuration Panel] è [Property] è [Port Setting].
For this is a PCI board, once the board is added or unplugged, the configuration will
be automatically added or removed by the system. Thus, it saves your effort to do
add or remove action.
1. Open [Control Panel], click [System] icon, select [Device Manager] tab, and
then select Moxa Smartio/Industio multiport board.
2. Click on desired C104H/PCI Series board entry, and click [Properties] button.
3. Select [Ports Configuration] tab.
Smartio C104H/PCI Series User’s Manual 3-23
4. Click on the specific port and click [Port Setting] button to re-assign the
desired COM number for the Smartio C104H/PCI Series port mapping.
Note! Step 5 is optional, if you want to assign COM numbers to Port
manually.
5. Check Auto Enumerating COM Name check-box to assign continuous COM
numbers for subsequent ports. For example, if COM 3 is assigned to Port 1,
then COM 4 will be automatically assigned to Port 2.
Note! Step 6 and 7 are optional, if the system doesn’t require a special
performance tuning.
6. Re-assign the Rx FIFO Trigger by selecting a number from the pull-down list.
Check Set the change to all ports check-box if desire to apply this setting to
all ports.
Rx FIFO trigger levels, at 1, 4, 8 or 14 bytes, are available, and the default
value is 14 bytes.
7. Re-assign the Tx FIFO Size by selecting a number from the pull-down list.
3-24 Smartio C104H/PCI Series User’s Manual
Software Installation
Check Set the change to all ports check-box if desire to apply this setting to
all ports.
Tx FIFO sizes from 1 to 16 bytes are available, and the default value is 16
bytes.
8. Click [OK] button in Port X dialog box.
9. Click [OK] button in C104 PCI Series Properties dialog box.
10. Click [OK] button in Device Manager tab.
11. Restart the system to activate the latest configuration.
Updating Driver
This section will discuss how to update the Windows 95/98 driver to enhance the
function of the board.
1. Open [Control Panel], click [System] icon, and select [Device Manager] tab.
Smartio C104H/PCI Series User’s Manual 3-25
2. Click on MOXA C104 PCI Series and click [Properties] button
3. Select [Driver] tab.
4. Click [Update Driver...] button.
5. Click [Have Disk...] button and type the path of the new driver.
3-26 Smartio C104H/PCI Series User’s Manual
Software Installation
6. Insert the source diskette in the floppy drive if there is any.
7. Click [OK] button in Install from Disk dialog box.
8. The system will automatically prompt you to restart the system, click [Yes]
button to restart the system. Or [No] button if you want to reboot the system
later.
Removing driver
This section explains how to remove the Smartio C104H/PCI Series board driver.
1. Open [Control Panel] icon, double click [Add/Remove Programs] icon, and
then select [Install/Uninstall] tab.
2. Click on MOXA Smartio/Industio Driver option and then click
[Add/Remove] button to start the driver removal.
Smartio C104H/PCI Series User’s Manual 3-27
3. Click [Yes] button in the following shown message box to confirm the driver
removal.
4. Click [OK] button in Add/Remove Programs Properties dialog box.
3-28 Smartio C104H/PCI Series User’s Manual
44
4
SSeerriiaall PPrrooggrraammmmiinngg TToooollss
Moxa supports some easy but powerful serial programming libraries and
communication troubleshooting utilities under Windows NT and Windows 95/98. It
will save your developing time with the MOXA Serial Programming Tools.
The following sections will detail the installation, the library and the utilities for
various platforms.
PPCCoommmm, the professional serial comm tool for PC, is a software package for
Windows NT and Windows 95/98 consisting of:
l a powerful serial communication library for easy programming in the most
popular languages. The serial communication library is useful for developing an
application for data communication, remote access, data acquisition or industrial
control in Windows NT or Windows 95/98 environment. Also it is an easier
solution compared to the more complex Windows Win32 COMM API,
l useful utilities such as diagnostic, monitor and terminal emulator,
l illustrative sample programs,
l comprehensive on-line documents.
PPCCoommmm Installation
To install PPCCoommmm, run \Setup.exe from the diskette enclosed in the package. Please
note that the PPCCoommmm diagnostic and monitor utilities are for MOXA boards only;
therefore, these two utilities won’t work on other serial boards but only on MOXA
boards.
After PPCCoommmm is successfully installed, simply click [Start] and select [Program
Files] and the PPCCoommmm Lite group to select a list of utilities and documents.
Smartio C104H/PCI Series User’s Manual 4-1
PPCCoommmm Programming Library
The serial communication library helps you to develop programs for serial
communications for any COM port complying with Microsoft Win32 API. It
facilitates the implementation of multi-process and multi-thread serial
communication programs and hence remarkably reduces developing time.
This serial communication library provides a complete library function and sample
programs for Visual C++, Visual Basic and Delphi. To view the detailed function
description and sample programs, please click [Start]è[Program Files] è[PPCCoommmm
Lite]è[PPCCoommmm Lib Help], [PPCCoommmm Porting Notes] or [PPCCoommmm Programming
Guide] or refer to the sample programs in the PPCCoommmm directory.
Utility
The followings are brief descriptions of each utility. For more information about
each utility, please see the on-line help in the diskette.
4-2 Smartio C104H/PCI Series User’s Manual
Serial Programming Tools
Diagnostic (for MOXA boards only)
A convenient diagnostic program ONLY for MOXA boards and ports provides
internal and external testing including IRQ, TxD/RxD, UART, CTS/RTS,
DTR/DSR, DTR/DCD testing, etc. It will verify if both the software and hardware
function correctly.
To run Diagnostic program, click [Start]; select [Program Files] then [PPCCoommmm Lite]
and [Diagnostic].
Smartio C104H/PCI Series User’s Manual 4-3
Monitor (for MOXA boards under Windows NT Only)
A useful port status monitoring program allows you to watch over the selected
MOXA COM ports. It monitors data transmitting/receiving throughput and
communication line status that are updated and displayed on the screen at time
intervals. By clicking on the specific displayed port, you can visualize the current
communication parameters and status of that port.
To run Monitor program, click [Start]; select [Program Files] then [PPCCoommmm Lite]
and [Monitor].
4-4 Smartio C104H/PCI Series User’s Manual
Serial Programming Tools
Terminal Emulator
The Terminal Emulator obviously serves as an emulator to connect various ports
to see if the transmission functions correctly. It features multi-windows and supports
terminal types of VT100 and ANSI. It allows you to transfer data interactively, send
pattern periodically or transfer file using ASCII, XMODEM, YMODEM,
ZMODEM and KERMIT protocols.
To run Terminal Emulator program, click [Start], select [Program Files], then
[PPCCoommmm Lite] and [Terminal Emulator].
Smartio C104H/PCI Series User’s Manual 4-5
4-6 Smartio C104H/PCI Series User’s Manual
5
CCoonnnneeccttiioonn CCaabbllee aanndd CCaabbllee WWiirriinngg
This chapter will illustrate the possible connections and cable wiring for C104H/PCI
Series board.
In serial data communications, the term DTE is Data Terminal Equipment, such as
PC COM1/2, serial printers and terminals. The term DCE is Data Communication
Equipment, like modems.
RS-232 Cable Wiring
The followings are pin assignments for two connection cables for C104H/PCI Series
board:
C104H/PCI DB25 Male (Opt4C)
2 TxD
3 RxD
4 RTS
5 CTS
6 DSR
7 GND
8 DCD
20 DTR
55
Smartio C104H/PCI Series User’s Manual 5-1
PC COM2 port, Serial Printer,
C104H/PCI DB9 Male (Opt4D)
1 DCD
2 RxD
3 TxD
4 DTR
5 GND
6 DSR
7 RTS
8 CTS
According to cable options and devices connected, several possible connection
types are illustrated as below.
Type 1: To connect C104H/PCI Series to a DTE device.
Null Modem Cable
Opt4C
Terminal, or any DTE Device
C104H/PCI DTE Device
DB25 Male DB25 Male
TxD 2 2 TxD
RxD 3 3 RxD
RTS 4 4 RTS
CTS 5 5 CTS
DSR 6 6 DSR
DTR 20 20 DTR
GND 7 7 GND
DCD 8 8 DCD
5-2 Smartio C104H/PCI Series User’s Manual
Connection Cable and Cable Wiring
PC COM2 port, Serial Printer,
Modem,
Opt4D
Terminal, or any DTE Device
C104H/PCI DTE Device
DB9 Male DB25 Male
RxD 2 2 TxD
TxD 3 3 RxD
CTS 8 4 RTS
RTS 7 5 CTS
DTR 4 6 DSR
DSR 6 20 DTR
GND 5 7 GND
DCD 1 8 DCD
Type 2: To connect C104H/PCI Series to a DCE device.
Straight-through Cable
Opt4C
or any DCE Device
C104H/PCI DCE Device
DB25 Male DB25 Female
TxD 2 2 RxD
RxD 3 3 TxD
RTS 4 4 CTS
CTS 5 5 RTS
DSR 6 6 DTR
DTR 20 20 DSR
GND 7 7 GND
DCD 8 8 DCD
Smartio C104H/PCI Series User’s Manual 5-3
Modem
PC COM2 port, Serial Printer,
Opt4D
or any DCE Device
C104H/PCI DCE Device
DB9 Male DB25 Female
RxD 2 2 RxD
TxD 3 3 TxD
CTS 8 4 CTS
RTS 7 5 RTS
DTR 4 6 DTR
DSR 6 20 DSR
GND 5 7 GND
DCD 1 8 DCD
Type 3: To connect C104H/PCI Series to a DTE with 3-pin wiring.
If the Hardware flow control feature is set to ON, you must loop back (or short)
the RTS with CTS and DSR with DTR, DCD on MOXA site, indicated in dashlines of the following diagrams. If the Hardware flow control feature is set to OFF,
you could just leave RTS, CTS, DSR, DTR, DCD open, ignoring the connection
indicated in dash-lines.
Opt4C
Terminal, or any DTE Device
5-4 Smartio C104H/PCI Series User’s Manual
C104H/PCI DTE Device
DB25 Male DB25 Male
TxD 2 2 TxD
RxD 3 3 RxD
GND 7 7 GND
RTS 4 4 RTS
CTS 5 5 CTS
DSR 6 6 DTR
DTR 20 20 DSR
DCD 8 8 DCD
Connection Cable and Cable Wiring
PC COM2 port, Serial Printer,
Opt4D
Terminal, or any DTE Device
C104H/PCI DTE Device
DB9 Male DB25 Male
RxD 2 2 TxD
TxD 3 3 RxD
GND 5 7 GND
RTS 7 4 RTS
CTS 8 5 CTS
DTR 4 6 DTR
DSR 6 20 DSR
DCD 1 8 DCD
Smartio C104H/PCI Series User’s Manual 5-5
5-6 Smartio C104H/PCI Series User’s Manual
6
TTrroouubblleesshhoooottiinngg
Common Smartio C104H/PCI Series errors and possible corresponding solutions
are listed below. If the problem still cannot be solved by following solutions given,
contact dealers or Moxa for help or use the Problem Report Form at the end of
this manual to report problems to your dealer at once for faster technical support.
General Troubleshooting
1. The MOXA PCI board cannot be detected by the MOXA driver while
installing the driver.
Hardware causes and solutions:
A. The board is not installed or missing (absent). Please install it.
B. The board is not properly plugged in the system. If that is the case, re-
plug the board in a 32-bit PCI slot this time. Sometimes the slot for
plugging the board is malfunctioned. In this case, try other slots until you
find a good one.
66
C. The motherboard does not have an available IRQ for the C104H/PCI
Series board. Please enter BIOS and make sure there are available IRQ in
PCI/PnP settings.
2. The MOXA board and driver are activated but cannot transfer
(transmitting/receiving) data.
Hardware Causes and Solutions:
A. Check if cable wiring is connected correctly. Please refer to the
“Connection Cable and Cable Wiring” chapter for correct cable
connection.
B. The cable or the board are probably defective. Please try other ports,
cables or boards to verify it. Or use PPCCoommmm Diagnostic utility testing
Smartio C104H/PCI Series User’s Manual 6-1
MOXA boards and port conditions. If Diagnostic reports error, replace
the malfunctioned faulty components.
Software Causes and Solutions:
A. Smartio C104H/PCI Series board will check the line status (CTS) before
transmitting data if the RTS/CTS flow control feature is set to Enable in
the configuration or application program. Please refer to the Connection
Cable and Cable Wiring chapter for proper wiring and check the line
status of the suspected port using the diagnostic LED indicators on the
mini tester.
B. The board controlling application might not be correctly written
according to the corresponding API of the operating system. To verify the
problem, please run another existing and known good application or the
utilities provided by Moxa. Such as Pcomm Terminal emulator or
HyperTerminal under Windows NT and Windows 95/98.
Windows NT
This section is specific for troubleshooting under Windows NT. For general
problems and solutions, please see the previous section, General Troubleshooting.
1. After the system reboots, the error message Another driver in the system,
which did not report its resources, has already claimed the interrupt used
by xxx. appears in the Event Log.
This indicates the MOXA board is found, but the IRQ is conflicting with
another adapter. Please check the PCI BIOS IRQ settings first and then select
an IRQ that is available.
2. After the system reboots, the error message “Cannot find any configured
MOXA Smartio/Industio series board!” appears in the Event Log.
Please make sure the PCI board is seated firmly in the expansion slot.
3. The COM number of the SSmmaarrttiioo C104/PCI Series (Bus No=x Dev No=x,
Port1=COMx), with device number xx, conflicts with others.
The COM numbers for different boards are conflicting. Change the COM
number mappings for MOXA boards.
6-2 Smartio C104H/PCI Series User’s Manual
Troubleshooting
4. Windows NT system panic (blue screen).
The possible reason is an IRQ or I/O address conflict with other ISA Bus
adapters, like LAN and SCSI boards, or the system BIOS. Please refer to the
corresponding problem in the previous section “General Troubleshooting”
for solutions.
Windows 95/98
This section is specific for troubleshooting under Windows 95/98. For general
problems and solutions, please see the previous section, “General
Troubleshooting”.
1. The system fails to find the SSmmaarrttiioo C104H/PCI Series board!
- The board(s) is(are) not plugged properly.
- The slot with boards plugging in is defective, please try another slot until you
find a good one.
- The board might be defective.
2. After the system reboots, the error message “C104/PCI Series (BusNo=x,
DevNo=x, Port1=COMx) interrupt number is invalid!” appears.
This indicates that the MOXA board is found, but the IRQ is conflicting with
other adapter. Make sure MOXA board’s IRQ is not conflicting with other
adapter’s. Check the PCI BIOS IRQ settings and select an available IRQ for
MOXA boards.
Smartio C104H/PCI Series User’s Manual 6-3
6-4 Smartio C104H/PCI Series User’s Manual
7
TTeecchhnniiccaall RReeffeerreennccee
Specification
v Bus interface: 32-bit PCI
v Number of ports: 4
v I/O address: Assigned by PCI BIOS
v IRQ: Assigned by PCI BIOS
v Data bits: 5, 6, 7, 8
v Stop bits: 1, 1.5, 2
v Parity: None, even, odd, space, mark
v UART: 4¡Ñ16C550C or compatible
v Speed (bps): 50 ~ 921.6K
v Connectors: 4¡ÑDB25 male (Opt4C) or 4¡ÑDB9 male (Opt4D)
v Data signals: RS-232¡ÐTxD, RxD, RTS, CTS, DTR, DSR, DCD,
GND
v Surge protection: Max. 2000V (C104HS/PCI)
v Operating temp: 0 ~ 55 ¢J
v Power requirement:
v Dimensions: 120 mm¡Ñ100 mm
C104H/PCI: 86mA max. (+5V), 210mA max. (+12V),
266mA max.(12V)
C104HS/PCI: 110mA max. (+5V), 230mA max. (+12V),
320mA max. (12V)
AA
AA
PCI
The 32-bit Smartio C104H/PCI Series board complies with the PCI specifications
2.1. Hardware configuration for IRQ and I/O addresses is automatically assigned by
the PCI BIOS. Hence, you must first plug the board before installing the software
driver.
Unlike ISA slots, different PCI slots in the same PC may have different bus
numbers and device numbers with respect to the PCI specifications. The same PCI
Smartio C104H/PCI Series User’s Manual A-1
board will have different system configurations if switching to a different PCI slot,
which may be called slot-sensitive or slot-dependent. This may also apply to PCI
slots in PC with different motherboard, which may use different device number
sets. For example, some use 17, 18, 19, and 20 for identifying the respective PCI
slots but some use 11, 12, 13 and 14.
Due to the slot-dependency, it is necessary to re-configure the software driver
once the board is plugged in different PCI slots.
Up to 4 Smartio C104H/PCI Series boards are allowed in one system. When
installing more than one board, please remember the order of boards for
distinguishing the installed boards.
UART 16C550C
The UART chip 16C550C is an intelligent asynchronous controller supporting one
full duplex channel that simultaneously transfers data at 921.6 Kbps speed. To
increase the overall data throughput, special features such as on-chip FIFO and onchip hardware flow control are used to reduce the number of interrupts to the
onboard CPU and to prevent any loss of valuable data.
A-2 Smartio C104H/PCI Serieses User’s Manual
Technical Reference
DB37 Connector Pinouts
The following lists the pin assignments of the Smartio C104H/PCI Series DB37
connector on the bracket. With this information, you may fabricate any type of fanout cables, such as DB37 to 4 x RJ45.
Pin no. Signal Pin no. Signal
1 20 RI3
2 DCD3 21 DTR3
3 GND 22 DSR3
4 CTS3 23 RTS3
5 RxD3 24 TxD3
6 RI4 25 DCD4
7 DTR4 26 GND
8 DSR4 27 CTS4
9 RTS4 28 RxD4
10 TxD4 29 RI2
11 DCD2 30 DTR2
12 GND 31 DSR2
13 CTS2 32 RTS2
14 RxD2 33 TxD2
15 RI1 34 DCD1
16 DTR1 35 GND
17 DSR1 36 CTS1
18 RTS1 37 RxD1
19 TxD1
Note: Make shield grounded to connector.
Smartio C104H/PCI Series User’s Manual A-3
A-4 Smartio C104H/PCI Serieses User’s Manual
Problem Report Form
Smartio C104H/PCI Series
Customer name:
Company:
Tel: Fax:
Email: Date:
1. Moxa Product: C104H/PCI Series: o C104H/PCI o C104HS/PCI Serial Number:__________
2. Moxa Driver Version: ________________
3. Moxa Hardware Settings: PCI slot number ________________________
4. Operating System: oWindows 95 oWindows 98
oWindows NT 3.51 oWindows NT 4.0
oDOS oOthers
5. PC Host: Make _________Model _________
6. CPU: Speed _____MHz Make ______ Model ______
7. BIOS: Make __________________ Version _______
8. PCI IRQ Configuration in BIOS:
Slot no. 1 2 3 4
IRQ no
9. Problem Description: Please describes the problem as clearly as possible, including the error message
you see. We may have to follow your description to reproduce the problem.
o Board not found. o Board found, but can’t transfer data.
o Can transfer data, but lose data. o Can transfer data, but with garbled data.
o Others. Detailed error message description is recommended:
Return Procedure
For product repair, exchange or refund, you must:
vProvide evidence of original purchase.
vFill out the Problem Report Form (PRF) as detailed as possible for shorter product repair time.
vObtain a Return Merchandise Authorization (RMA) number from the sales representative or dealer.
vCarefully pack the product in an anti-static package, and send it, pre-paid, to the dealer. The RMA
number should be visible on the outside of the package, and include a description of the problem along
with the return address and telephone number of a technical contact.
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