Movinglife Atto User Manual
movinglife.com
OWNER'S MANUAL
WELCOME! 1
WELCOME TO ATTO
2 WELCOME!
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WELCOME! 3
WELCOME!
Welcome to MovingLife ATTO's family of users.
MovingLife mission is to produce topnotch superior quality products and services for the benefit of mobility-limited
users. Made by professionals and real users, ATTO is handed to you knowing it will become not just another scooter
but an extension of your body, part of your life. As such, we made an enormous effort to design and manufacture
each and every one of its 500 parts with great attention and care, which we hope you will be able to appreciate.
However, being human means, we are not perfect and therefore, for the benefit of both users and makers, we urge
you to contact us with any remark, idea for a change, complaint and even complements! We want to hear it all, so
please register your ATTO and give us a feedback on the appropriate form on our website.
Enjoy your ATTO!
REGISTER NOW
Please visit MovingLife website and register your ATTO product. Once
registered you will become part of the MovingLife community, receive safety
notices and recall information and will be able to enjoy news, updates, and
special benefits.
www.movinglife.com/register
4 WELCOME!
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TABLE OF CONTENT 5
TABLE OF CONTENT
PREFACE ............................................................................................................................................................................ 7
ABOUT THIS MANUAL ....................................................................................................................................................... 9
BACKGROUND ................................................................................................................................................................. 12
SAFETY ............................................................................................................................................................................. 14
ATTONOMY ..................................................................................................................................................................... 28
OPERATING ATTO ............................................................................................................................................................ 31
TRANSPORTING ATTO ..................................................................................................................................................... 63
TROUBLESHOOTING ........................................................................................................................................................ 65
MAINTENANCE ................................................................................................................................................................ 67
SPECIFICATIONS .............................................................................................................................................................. 73
LIMITED WARRANTY ....................................................................................................................................................... 76
CONTACT INFORMATION ................................................................................................................................................ 78
6 TABLE OF CONTENT
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PREFACE 7
CAUTION
specifications on which they are based are subject to
PREFACE
change without notice.
Trademarks
Important Notice
ATTO is a registered trademark of MovingLife Ltd.
This document is delivered subject to the following
conditions and restrictions:
This Owner’s Manual contains proprietary information
of MovingLife Ltd. This information is supplied solely
for the purpose of assisting authorized users of
MovingLife Ltd. products.
This manual is designed to serve as an accompanying
document to the ATTO Mobility Scooter.
Other company and brand, product and service names
are for identification purposes only and may be
trademarks or registered trademarks of their
respective holders. Data is subject to change without
notice.
This product is covered by MovingLife Ltd. patents
pending.
No part of the contents of this manual may be used
for any other purposes, disclosed to any person or
firm, or reproduced by any means, without the
express prior written permission of MovingLife Ltd.
The text and drawings in this manual are for the
purposes of illustration and reference only. The
Federal law restricts this device to sale by or on the
order of a physician.
8 PREFACE
Indications for Use
The MovingLife ATTO Mobility Scooter is an indoor
scooter that provides transportation for a disabled or
elderly person.
The intended user of ATTO is the occupant who will
be driving it and who may be assisted by an assistant
for non-driving operations such as opening and
folding the mobility scooter.
Intended Users
A motorized three-wheeled vehicle is a batterypowered device intended for medical purposes that is
used for outside transportation by disabled persons.
The ATTO is intended for people with an injury,
physical disability, or medical condition which means
that they are unable to walk or have difficulty in
walking.
Intended users should assess eyesight, reaction time,
balance and posture, ability to sit for long periods of
time, concentration and ability to get on and off the
mobility scooter. Intended users should be able to
judge distances, recognize obstacles and hazards, and
be able to see pedestrians and other road users.
ABOUT THIS MANUAL 9
NOTE
WARNING
CAUTION
encounter a question for which you have not found an
ABOUT THIS MANUAL
For information on opening the shipping container
and unboxing ATTO please refer to the UNBOXING
SUPPLEMENT located in the container box.
Purpose of this manual
answer, please contact a MovingLife dealer near you
or the company's technical support via our web site
www.movinglife.com
Symbols and warning
Please pay attention to all warnings and cautions in
this Owner's Manual. They are here to help you
prevent injuries and damages that may occur if you do
not read or ignore the instructions.
This Owner Manual is an essential tool for any user of
a MovingLife ATTO. The manual includes usage and
operation guidelines, warnings concerning dangers
while operating the ATTO including when changing
from the folded position to the drive position and vice
versa, while driving and during transportation of the
ATTO.
The purpose of the manual is to prepare you and get
you acquainted with the product and all its
capabilities. The manual is aimed at providing you
with all the answers to questions that may arise
during the operation and use of the ATTO. If you
The warning frame includes information concerning
your safety and warnings of possible injuries.
Caution is intended to draw your attention to a
possible risk or damage to your ATTO and other
properties.
10 ABOUT THIS MANUAL
NOTE
WARNING
REQUIRES TOOLS
PINCH POINT
Some more general information we would like you
to consider.
In this Owner's Manual, you will also find some
additional special symbols and warning as follows:
Pinch Point warning: A pinch point warning refers
to an area where you must pay extra attention to
your fingers to be sure your fingers are not pinched
between two metal parts.
Wrench warning: If you see a warning with a
wrench and you are not a certified technician
please ignore the instructions and seek a
professional or contact MovingLife support to help
you find one.
Users and certified technicians
THIS CLAUSE CONTAIN A MUST-READ
INFORMATION CONCERNING USERS AND CERTIFIED
TECHNICIANS.
This Owner's Manual contains important information
for the safe operation and use of this product. DO
NOT use this product or any available optional
equipment without first reading and completely
understanding these instructions and any additional
instructional material supplied with this product or
optional equipment. If you are unable to understand
the warnings, cautions or instructions, contact a
healthcare professional, an authorized MovingLife
dealer or technical personnel before attempting to
use this equipment – otherwise, injury or damage
may occur.
ABOUT THIS MANUAL 11
NOTE
ATTO users: do not service or operate this equipment
without first reading and understanding this Owner's
Manual. If you are unable to understand the
warnings, cautions, and instructions, contact
MovingLife technical support before attempting to
service or operate this equipment – otherwise injury
or damage may result. Procedures other than those
described in this manual must be performed by a
qualified technician.
MovingLife Qualified Technicians: do not service or
operate this equipment without first reading and
understanding the Owner's Manual and service
manual. If you are unable to understand the warnings,
cautions and instructions, contact MovingLife
technical support before attempting to service or
operate this equipment – otherwise, injury or damage
may result.
This Owner’s Manual is compiled from the latest
specifications and product information available at
the time of publication. We reserve the right to
make changes as they become necessary or
available. Any changes to our products may result
in slight variations between the illustrations and
explanations in this manual and the product you
have purchased.
12 BACKGROUND
If you are using a mobility vehicle for the first time, or
BACKGROUND
MovingLife's ATTO is an advanced-technology Class A
mobility scooter, designed for use indoors and on
sidewalks. When driving on a pavement you should
follow the rules for pedestrians. You should give
pedestrians priority and show consideration for other
pavement users, particularly those with a hearing or
visual impairment who may not be aware that you are
there.
In most countries, mobility scooters may only be used
by a disabled person, or by a nondisabled person who
is demonstrating a vehicle before sale, training a
disabled user or taking the vehicle to or from a place
for maintenance or repair. A disabled person in this
context is someone with an injury, physical disability,
or medical condition which means that they are
unable to walk or have difficulty in walking.
if it has been a while since you have driven one, you
are strongly advised to get some training to ensure
that you can steer and control the vehicle properly,
especially on uneven surfaces. Your assessment
should include checking your eyesight, reaction time,
balance and posture, ability to sit for long periods of
time, concentration and ability to get on and off the
ATTO. You may also want to consider having a regular
review of your driving skills.
Although in most countries there are no legal eyesight
requirements, good vision is important for driving a
mobility vehicle safely. You should be able to judge
distances, recognize obstacles and hazards, and be
able to see pedestrians and other road users. Poor
eyesight could be a contributory factor in an accident
and could make you liable for a compensation claim.
Vision can change with age and you are
recommended to have regular sight tests.
If you are eligible to be registered as severely sight
impaired (blind), you should not drive a mobility
scooter as this would put yourself and others at risk. If
BACKGROUND 13
NOTE
you are eligible to be registered as sight impaired
(partially sighted), you should speak to your
optometrist or doctor.
If you regularly take medication that makes you
drowsy, you should consider whether it would be safe
to use a mobility scooter. If you are in any doubt,
consult your doctor. You should not use a mobility
scooter if you have been drinking alcohol.
Laws and regulation may vary from country to
country and from state to state. Always check with
local authorities to ensure you can use your
mobility scooter and of the restrictions that apply.
Certification and Compliance
ATTO can be used on footpaths, pavements,
bridleways, and in pedestrian areas and can be used
on the road if a pavement is not available, or where it
is necessary to cross the road.
Subject to space availability and depending on local
regulations, you may be able to travel in your ATTO on
buses and trains, so long as those vehicles are
constructed or adapted to carry a mobility scooter,
and providing that your ATTO fits in.
The ATTO Mobility Scooter is designed to comply with
the following international safety requirements for
medical electrical equipment:
Safety: EN 12184 and ISO 7176-15
EMC: ISO 7176-21
Risk Management: ISO 14971
Regulatory Compliance: EEC: Annex V of 93/42/EEC
The European Medical Devices Directive of 93/42/EEC
classifies the ATTO Mobility Scooter as a Class I device
Device cleared by FDA :
K160909
14 SAFETY
contact with the ground.
Safe
BE
BE
SAFETY
Beware of snow, ice, sleet, rain,
strong wind, sand, broken glass
and other obstacles and
Safety highlights
ATTO is not a toy and should not
be used by children, unless they
are the intended users who
comply with laws and regulations
and with the minimum
requirements specified in the
specification section of this
Owner's Manual.
ATTO is not intended for showoff driving or any other use other
than the intended use. This
mobility scooter must be used
only in areas intended for
pedestrians and under conditions
allowing safe use and good
Careful
Always climb or descend an incline by driving
straight up or straight down the incline.
interferences. All those and
other such irregularities are
dangerous to you and to others
and should be avoided to
prevent injury and damage.
Do not try to descend or climb an
incline with an angle greater
than recommended. See the
“Specifications” section of this
Owner's Manual.
SAFETY 15
WARNING
CAUTION
First time users
Carefully read and follow the following safety
instructions.
FIRST TIME USER – Do not operate your ATTO for
the first time before reading and completely
understanding this Owner's Manual.
Safety and usage instructions
DISCLAIMER: MovingLife Ltd. is not and cannot be
held responsible for any damage or injury incurred
due to improper or unsafe use of the MovingLife's
ATTO. MovingLife Ltd. specifically disclaims
responsibility for any bodily injury or property
damage that may occur during any use that does not
comply with applicable federal, state, or local laws or
ordinances.
• Do not use this product or any available optional
equipment without first reading and completely
understanding these instructions. If you are
unable to understand the warnings, cautions or
instructions, contact a healthcare professional, an
authorized MovingLife dealer or MovingLife
technical support before attempting to use this
equipment, otherwise, injury or damage may
occur.
• There are certain situations, including some
medical conditions, where the ATTO user will
have to practice operating the ATTO in the
presence of a trained attendant. A trained
attendant can be defined as a family member or
care professional especially trained in assisting an
ATTO user in various daily living activities. Consult
with your physician if you are taking any
medication that may affect your ability to operate
your ATTO safely.
• If you feel uncomfortable with your new ATTO or
do not understand the instructions presented in
16 SAFETY
this Owner's Manual, or if, for any reason, you do
not feel capable of performing the activities
necessary to open, fold, assemble, disassemble,
operate, or maintain your ATTO, please contact
the authorized MovingLife dealer you purchased
this ATTO from or contact MovingLife technical
support at the number showed on page 79.
General
• Always turn the power off when the unit is not in
use.
• Always make sure your seat is locked in fully
opened position before driving your ATTO.
• Always remain properly seated when operating
your ATTO.
• Use caution when driving on soft or uneven
surfaces such as grass and gravel.
• Use caution on decks where there is no railing.
• Turning too sharply around a corner can cause the
ATTO to tip over. Avoid this danger at all times by
steering a wide arc around corners and obstacles.
To avoid the risk of tipping over, reduce speed
before negotiating any turns.
• For emergency stop, press the On/Off button.
• Never attempt to drive over or off obstacles
higher than 20 mm (3/4”) when driving forward
and 18 mm (45/64”) when driving in reverse. This
could be unsafe and could damage the ATTO.
• Avoid turning off the power while the ATTO is
moving. Doing so will cause the ATTO to come to
an abrupt stop.
• Avoid reaching or bending while driving your
ATTO. Bending forward creates the risk of
accidental throttle lever contact. Bending
sideways while seated creates the risk of tipping
over. It is important to maintain a stable center of
gravity and keep the ATTO from tipping.
Driving in public
• Do not ride your ATTO in traffic, on public streets
and roadways.
• Be aware that it may be difficult for traffic to see
you when you are seated on the ATTO. Obey all
SAFETY 17
local pedestrian traffic rules. Wait until your path
is clear of traffic, and then proceed with extreme
caution.
• If the power button is switched off while driving
on horizontal level plan at maximum speed
(Limited by software) of 6.4 km/h (4 mph), it will
come to a stop with a maximum stopping distance
of 1.1 m (about 4 ft). Please consider this distance
when driving.
• Do not attempt to use your ATTO on stairs or
escalators. Always use an elevator.
• Do not operate your ATTO where you could not
safely or legally walk.
• Never operate your ATTO near steps or curbs
where you might accidentally drop a wheel of the
edge.
• Enter narrow driving paths/doorways slowly and
with caution and always look out for additional
obstacles such as car mirrors or door knobs.
Sharp turns
• Avoid sudden starts while the handlebar is turned
sharply.
• Do not make a sharp turn or a sudden stop while
riding your ATTO.
• Always reduce your speed and maintain a stable
center of gravity when cornering sharply. Do not
corner sharply when driving at higher speeds.
• Always reduce the speed of your ATTO when
making turns.
Driving angles
• Do not attempt to climb ramps, slopes, curbs, or
any low-rise slope with an angle greater than the
limits specified on the Technical Specification.
• When climbing an incline, do not drive at an angle
to the incline. Drive your ATTO straight up the
incline. This greatly reduces the risk of tipping
over or falling.
• For maximum stability, lean forward on your seat
while proceeding up ramps, slopes, curbs, or any
low rise.
18 SAFETY
• Drive with caution when attempting to negotiate
any incline, even handicap access ramps.
• Do not traverse or drive across the face of a slope.
• Do not attempt to negotiate an incline that is
covered with snow, ice, cut or wet grass, leaves,
or any other potentially hazardous material.
• Try to keep your ATTO moving when climbing an
incline. If you do come to a stop, restart and
accelerate slowly and carefully.
• While you are driving down a slope, if your ATTO
starts to move faster than you feel is safe, release
the thumb lever and allow your ATTO to come to
a stop. When you feel that you have gained
control of your ATTO again, press the thumb lever
and continue safely down the remainder of the
slope.
• Do not place your ATTO in freewheel mode when
on an incline or decline.
• Never park on inclines or declines.
• If you must stop on an incline, always lean
forward to shift the center of gravity and prevent
the ATTO from tipping over backwards.
Reversing
• Make sure that there are no obstacles behind you
while reversing your ATTO.
• Do not attempt to have your ATTO move
backward down any step, curb or other obstacle.
This may cause the ATTO to fall or tip over.
Arms and legs
• When getting on or off your ATTO, do not put
most or all of your weight on the edge of the
deck. Doing so may cause the ATTO to tip over.
• Do not leave your hands and legs off the ATTO
when driving.
• Keep your hands and legs away from the wheels
while driving the ATTO. Be aware that loose fitting
clothing may get caught in moving parts.
• Always keep your legs on the feet pads while you
are seated on your ATTO.
SAFETY 19
Weather
• Do not operate or store your ATTO where it will
be exposed to rain, snow, mist, and below
freezing temperatures.
• Do not operate your ATTO during stormy weather
to reduces the risk of an accident or possible
damage to the ATTO
• Operating in rain, snow, salt, mist conditions and
on icy or slippery surfaces may have an adverse
effect on the electrical system.
• The temperature of ATTO surfaces that can come
into direct contact with the driver and/or
assistant’s skin during normal use and which are
within the driver reach shall not exceed 41
motor surface can reach temperatures greater
than 41
when folding or unfolding the ATTO or wait until
the motor is cooled down.
• Do not touch the motor when folding or unfolding
the ATTO, until the motor is cooled down.
• Do not hose down your ATTO.
0
C after driving. Do not touch these parts
0
C. The
• Maintain and store ATTO in a clean and dry
condition and avoid exposure to rain, snow, ice,
salt, or standing water.
Power off
• To prevent injury to yourself or others, always
ensure that the power is switched off when
getting on or off the ATTO.
Freewheel
For information on setting the ATTO in Freewheel
mode see the “Operating the freewheel” section in
this manual.
• Always check that the front wheel is engaged (not
in freewheel mode) before driving. Do not switch
off the power when the ATTO is still moving
forward. This will bring the ATTO to a very abrupt
stop.
• Be aware when the drive wheel is unlocked
(freewheel mode) or locked (driving mode).
20 SAFETY
• The drive-wheel has to be switched to engaged-
mode (not in freewheel mode) while transporting
the ATTO. For instruction see the Freewheel
section on page 57.
• Never sit on your ATTO when it is in freewheel
mode.
Lifting
• Do not attempt to lift or move your ATTO by any
of its removable parts including the seat or driving
console. Personal injury and damage to the ATTO
may result.
Medical condition
• Never operate the ATTO while you are under the
influence of alcohol.
• Never operate the ATTO if your health condition
or medications you are taking cause you to feel
dizzy, affect your vision, or affect your ability to
safely operate the ATTO in any other way.
• Consult your physician if you are taking prescribed
medication or if you have any physical limitations.
Some medications and limitations may impair
your ability to operate the ATTO in a safe manner.
Load
• Never use the ATTO to carry or tow, push or pull
anything but yourself.
• You may use dedicated accessories approved by
MovingLife to carry shopping bags and a small
luggage only if done according to instructions and
only if the combined weight of the passenger plus
load does not exceed the maximum allowed
weight of the ATTO.
External devices
• Contact with tools can cause electrical shock.
• Do not connect or allow anyone except an
authorized MovingLife representative to connect
any electrical or mechanical device to your ATTO.
Unauthorized accessories will void the warranty
and may cause damage or injury.
SAFETY 21
capabilities. We recommend that you perform
WARNING
Unusual usage
• Never try to use your ATTO beyond its limitations
as detailed in this Owner's Manual.
• Never sit on your ATTO while it is in a moving
vehicle.
• Never sit on your ATTO when it is being used in
connection with any type of lift or elevation
product. Your ATTO is not designed with such use
in mind and MovingLife shall not be liable to any
damage or injury incurred from such use.
• Programming of the controller shall only be
carried out by authorized personnel. Incorrect
programming can result in safety hazards for the
driver.
Battery and charger
• Do not allow unsupervised children to play near
this equipment while the batteries are charging.
• Never charge a frozen battery.
• If you encounter a damaged or cracked battery,
immediately enclose it in a plastic bag and call
your authorized MovingLife dealer for recycle and
disposal instructions.
• Always avoid/prevent damage to AC and DC
cords.
• Do not connect an extension cord to the battery
charger
• Use only original MovingLife Li-Ion battery.
Modifications
This product has been designed and engineered to
provide maximum utility. However, under no
circumstances should you modify, add, remove, or
disable any part or function of your ATTO. Personal
injury and damage to the ATTO may result.
1. Do not modify your ATTO in any way not
authorized by MovingLife.
2. Do not use accessories if they have not been
tested or approved by MovingLife.
3. Get to know the feel of your ATTO and its
22 SAFETY
a safety check before each use to make sure
WARNING
WARNING
your ATTO operates safely.
Weight limitation
1. Please refer to the specifications table for
weight capacity information.
2. Stay within the specified weight capacity for
your ATTO. Exceeding the weight capacity voids
your warranty. The manufacturer will not be
held responsible for injuries or property
damage resulting from failure to observe
weight limitations.
3. Do not carry passengers on the ATTO. Carrying
passengers on the ATTO may affect the center
of gravity, resulting in tipping over or a falling.
Temperature
1. Some of the parts of the ATTO are susceptible
to change in temperature. The controller can
only operate in temperature that ranges
between minus 20°C and plus 50°C.
2. At extreme low temperatures the batteries may
freeze, and your ATTO may not operate. In
extreme high temperatures it may operate at
slower speeds due to a safety feature of the
controller, which prevents damage to the
motors and other electrical components.
3. ATTO surfaces temperatures can increase or
decrease when exposed to external sources of
heat or cold (e.g. sunlight, outdoor
environment).
SAFETY 23
on ATTO.
Safety labels
The following safety symbols are used on ATTO to
identify warnings, mandatory actions and prohibited
actions. It is very important for you to read and
understand them completely.
Place unit on level
ground when
changing from “D”
drive mode to “N”
freewheel mode or
freewheel mode to
drive mode.
N = Unlocked /
freewheel.
D = Locked / drive
mode.
Do not lift marked
handle while seated
Marked handle is
not intended for
product lifting.
ATTO may topple
when not in parking
mode.
Marked handle
must not be used
while ATTO in
opened position.
Indicates front
module weight in
kilograms.
Indicates ATTO's
maximum user
weight capacity.
Indicates rear
module weight in
kilograms.
24 SAFETY
Damaged labels
Pinch/Crush points
created during the
operation of ATTO
(opening, closing,
assembly, and
disassembly).
Indicate ATTO's
maximum user
weight capacity.
Reduce speed to
minimum when
approaching incline
or a turn.
Avoid ascending or
descending ramps,
curbs or slopes
greater than 6 Deg.
Avoid sharp turns or
sudden stops.
In case labels are unreadable for any reason, please
consult this chapter and contact MovingLife for a new
set of labels free of charge.
Compliance and Warning Labels
The ATTO Mobility Scooter system components are
equipped with various product compliance labels and
icons. These are strategically positioned to provide
important information regarding safe operation of the
system.
For a description of the labels and symbols used as
well as details of their location, refer to the following:
• Safety Rating and Manufacturer Identification
Label on page 78.
• Symbols and Descriptions on pages 23-24.
NOTE: Additional labels used on system controls,
accessories and disposables are illustrated and
described in the following sections:
• Labels on ATTO Mobility Scooter Controls on
page 23.
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