Mountway Neptune, Splash Operating Instructions Manual
Operating instructions
Quick start guide
1. Charge the battery by sliding it into the
tracks on the charging cradle (g 1) and
plugging it into the mains.
• When the light is constant red, it is charging.
• When the light is constant green, it is ready
to use.
2. Prepare the bath/tub by removing:
• Non-slip mats, oil and cleaner residues;
• Obstructions such as handles (or t side ap
protectors), handrails and soap dishes;
• Overhead obstructions at the rear and over
the bath/tub such as cupboards, shelves.
3. Install the bath lift by:
• Placing it with the suction feet on the at
bottom of the bath/tub and at the opposite
end to the taps/faucets;
• Checking for any obstructions likely to
interfere with the bath lift’s movement
(move the bath lift forward if there are xed
overhead obstacles);
• Pressing rmly on the seat to secure the
suction feet to the bath/tub;
Then:
• Unfold the two side aps to rest against the
sides of the bath/tub;
• Run water to any level under the actuator
casing (g 2).
4. Use the bath lift by:
• Sliding the charged battery fully into the
tracks on the hand control (g 3);
• Pressing the UP button.
Please ensure both yourself and any helpers read these operating instructions
carefully and in full before using your bath lift. These operating instructions
should be retained for future reference.
This bath lift is designed and manufactured to assist individuals in getting in and out of the
bath/tub. It should not be used for any other purpose. Do not use it in combination with
other lifting or moving devices. If you are unable to get out of the bath/tub unaided, do
not bathe without someone on call to help in an emergency.
Hand control
Side aps
Actuator
Actuator casing
Suction feet
Figure 2
Charger
Tracks
Light indicator
Charging cradle
Battery
Figure 1
This guide should be read in conjunction with your bath lift’s full operating
instructions, which start on page 4.
2
3
Only continue if the light on the hand control is
constant or ashing green and if the battery has been
charged within the last 7-10 days.
When the seat reaches the top of the bath/tub:
• Release your nger from the UP button;
• Sit on the side ap and rotate onto the seat;
• Extend your feet out in front of you and keep your
hands above the seat;
• Press the DOWN button on the hand control;
• Attach the hand control and battery to the edge of
the bath/tub or to a tiled wall.
For convenience during bathing, you may raise or lower
the seat to any desired height by pressing the UP or
DOWN button and releasing it to stop.
When you have nished bathing:
• Retrieve the battery and hand control;
• Press the UP button until the side aps are level
with the top of the bath/tub;
• Release the UP button and move onto the side ap;
• Turn whilst lifting each leg out of the bath/tub;
• Drain the bath/tub.
5. When you are not using the bath lift:
• Disconnect the battery and place on charge;
• Store the lift at the bottom of the bath/tub.
To remove the lift from the bath/tub, place it in its
lowest position and:
• Disconnect the battery from the hand control;
• Place the hand control on the seat;
• Fold in the side aps;
• While holding the top of the backrest, pull the
suction release tags on the rear suction feet then
tilt the bath lift forward (g 4);
• Release the tags on the front suction feet and lift
the bath lift out of the bath/tub;
• Wrap the hand control cable clockwise around
the seat, positioning the cable coil under the
actuator casing;
• Loop the remainder of the cable around one of
the tubes(g 5);
• Store the bath lift upright or on its side.
Tracks
Hand control
Figure 3
Battery
Actuator casingCable coil
Figure 5
Figure 4
Top of
backrest
Suction
release tag
4
Operating instructions
Contents
Unpacking the bath lift
1. Unpacking the bath lift . . . . . . . . . . . . .
5
Before you start
2. Charging the battery . . . . . . . . . . . . . . .
5
3. Preparing the bath/tub
for installation. . . . . . . . . . . . . . . . . . . . . . . . . .6
4. Installing the bath lift . . . . . . . . . . . . . . .
7
Using the bath lift
5. Connecting the hand control . . . . . . .
8
6. Using the bath lift . . . . . . . . . . . . . . . . . .
8
Removing and storing the bath lift
7. When the bath lift is not in use . . .
10
8. Removing the bath lift from
the bath/tub . . . . . . . . . . . . . . . . . . . . . .
10
9. Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . .
11
Warranties, maintenance & servicing
10. Maintenance and servicing . . . . . . .
11
11. Warranty . . . . . . . . . . . . . . . . . . . . . . . . 12
Symbols
12. Symbols . . . . . . . . . . . . . . . . . . . . . . . . .
12
Technical data
13. Technical data . . . . . . . . . . . . . . . . . . . .
13
Troubleshooting
14. Troubleshooting . . . . . . . . . . . . . . . . . .
15
Parts list
15. Accessories . . . . . . . . . . . . . . . . . . . . . .
18
16. Parts list . . . . . . . . . . . . . . . . . . . . . . . . . . 20
1. Unpacking the bath lift
Open the packaging and ensure the bath lift is not damaged and that all parts are included. If it
has been damaged in transit or parts are missing, contact your supplier immediately.
Inside the box you will nd:
• A bath lift, complete with two side aps and hand control attached (see g 1)
• A battery (see g 2)
• A battery charger with charging cradle attached (see g 2)
If your bath lift is supplied with optional soft covers, t them at this stage
(see cover tting instructions).
Before installing or using the bath lift for the rst time, ensure you charge the battery
(see section 2, “Charging the battery” below).
2. Charging the battery
Before rst operation of your bath lift or after long periods of non-use (typically
7-10 days), fully charge the battery as follows. A at battery will take up to 2 hours to
charge.
i ) Slide the battery into the tracks on the charging cradle until it clicks into place (see g 2).
ii ) Plug the charger into the mains socket/outlet outside the bathroom and switch on the
electricity supply (if applicable).
iii) The light indicator on the charger box will initially ash in a quick sequence of red, green,
red, green, before a constant red light appears to indicate charging is in progress (see g 2).
iv) When the battery has been fully charged, the red light on the charger box turns to a
constant green light, which indicates the battery is ready for use. We recommend charging
the battery after each bath wherever possible and leaving it on charge until your next bath.
The battery cannot be overcharged.
v) When you are ready to use your fully charged battery (see paragraph iv), switch o
the mains socket or remove the charger from the mains socket/outlet, then ensure
you disconnect the battery from the charging cradle. (This prevents the battery
discharging and will reset the charger ready for its next use.)
5
Diagrams for operation and explanation of use are on the
fold-out diagram sheet attached to the rear of this booklet
NOTE:
• Do not charge in the bathroom or any humid area. Always charge in a dry area, ensuring
your hands are dry rst.
• Do not cover the battery or charger whilst charging.
• Always charge on a hard surface.
• During charging, the temperature of the charger box may exceed 40
o
C but will gradually
decrease once the constant green light on the box appears. Users with sensitive/damaged
skin should take care and allow approximately 3 hours from start of charging before
handling the box.
• Ensure that no metal objects touch the contacts on the battery, as this will damage the
battery.
• Use only the Mountway charger supplied to charge the battery and for no other purpose.
3. Preparing the bath/tub for installation
i) Remove any non-slip mats from the bath/tub.
ii) Ensure the bottom of the bath/tub is clean and smooth, with no oil or bath/tub cleaner
residues that will prevent the suction feet from sticking.
iii) The suction feet may not be suitable in baths/tubs that have been re-enamelled or that
have rippled or textured surfaces.
iv) It is essential that the side aps (see g 1) do not catch under any obstructions such as
integral bath/tub handles, handrails, soap dishes and taps/faucets when rising. If your bath/
tub has integral handles and the side aps are likely to catch, optional side ap protectors
are available (see section 15, “Accessories”). These hook over integral bath/tub handles (see
g 3) and help guide the side aps smoothly over the handles.
v) Ensure there are no overhead obstructions at the rear of the bath/tub, where the bath lift
will be positioned (e.g. wall-mounted shelves /cupboards or shower xtures), as they may
interfere with the upward movement of the seat. Where possible, remove such obstructions.
Alternatively, the bath lift must be placed further forward in the bath/tub to avoid the
obstruction (see section 4, “Installing the bath lift”).
6
4. Installing the bath lift
i) Pick up the bath lift holding it as close as possible to your body.
ii) Place the suction feet on the at bottom of the bath/tub and as far back as possible at the
opposite end to the taps/faucets. If there are any overhead obstructions at the back of the
bath/tub that cannot be removed and are likely to interfere with the upward movement of
the bath lift, move the bath lift further forward in the bath/tub until clear of the obstacle.
iii) Now press rmly down on the seat, ensuring all four suction feet are attached to the bath/
tub surface.
NOTE:
The suction feet may not stick to very curved or contoured surfaces.
iv) Unfold the two side aps so they rest against the sides of the bath/tub. (Side aps ease
transfer
on and o the bath lift and also prevent nger entrapment.) If side ap protectors are
required and have been tted to integral bath/tub handles, ensure the two side aps are
resting substantially on them. If the side aps are still likely to catch under handles, move
the side ap protectors as far as possible along the handles until the side aps are over them
(see g 4).
If this still does not improve the aps’ position on the side ap protectors, move the bath lift
slightly forward in the bath/tub. Alternatively, a side ap protector extension kit is available
(see section 15, “Accessories”).
v) Fill the bath/tub with water to the required level ensuring the actuator casing (see g 5) is
not submerged in water. Check that the water temperature is not too hot before using the
bath lift.
vi) The battery can now be connected to the hand control on your bath lift (see section 5,
“Connecting the hand control”).
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5. Connecting the hand control
NOTE:
If the battery has not been used before or has not been used for a long period (typically 7-10
days), ensure you place it on charge before using the bath lift.
i) Slide the fully charged battery into the tracks on the hand control (see g 6) until it clicks
into place.
ii) Always check the battery status indicator on the hand control before using the bath lift
(see g 7). Press the UP button and observe the following guidelines:
• If GREEN light, proceed with your bath, provided the battery has been charged within the
last 7-10 days.
• If FLASHING GREEN light, proceed with your bath, provided the battery has been charged
within the last 7-10 days. Then charge immediately afterwards (see section 2, “Charging the
battery”).
• If RED light, do NOT use the bath lift. Charge IMMEDIATELY (see section 2, “Charging the battery”).
• If in any doubt, recharge the battery before use (see section 2, “Charging the battery”).
NOTE:
The battery is for use solely with Mountway bath lifts and cannot be used to operate any
other product.
6. Using the bath lift
NOTE:
Ensure all four suction feet are attached to the bath/tub surface before each use.
i) To raise the bath lift, press the UP button on the hand control (see g 7). If the side aps are
caught on any obstruction, immediately lower the bath lift by pressing the DOWN button
on the hand control. Pull each side ap free from the obstruction, then resume the lifting
operation.
ii) As the bath lift reaches the top of the bath/tub, the side ap on the side you will be getting on
will fold out to form a transfer platform.
iii) When the bath lift’s seat and side ap are level with and supported by the top of the bath/tub,
release your nger from the UP button and the bath lift will stop.
iv) Sit on the side ap and move onto the seat, ensuring no part of your body can become
trapped as you do so (e.g. underneath the side aps). You may nd it easier to transfer if you
wet the seat and the side aps rst. Turn as you lift each leg over the side of the bath/tub then
sit back in the seat and make yourself comfortable.
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