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89FT7104
User Manual
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Motorola Solutions 89FT7104 User Manual

Release 1.0
LEX L11 Mission-Critical LTE Device User Guide
JULY 2018
©
2018 Motorola Solutions, Inc. All rights reserved
MN005019A01-B
MN005019A01-B Copyrights

Copyrights

©
2018 Motorola Solutions, Inc. All Rights Reserved
No part of this document may be reproduced, transmitted, stored in a retrieval system, or translated into any language or computer language, in any form or by any means, without the prior written permission of Motorola Solutions, Inc.
Furthermore, the purchase of Motorola Solutions products shall not be deemed to grant either directly or by implication, estoppel or otherwise, any license under the copyrights, patents or patent applications of Motorola Solutions, except for the normal non-exclusive, royalty-free license to use that arises by operation of law in the sale of a product.
Disclaimer
Please note that certain features, facilities, and capabilities described in this document may not be applicable to or licensed for use on a specific system, or may be dependent upon the characteristics of a specific subscriber unit or configuration of certain parameters. Please refer to your Motorola Solutions contact for further information.
Trademarks
MOTOROLA, MOTO, MOTOROLA SOLUTIONS, and the Stylized M Logo are trademarks or registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other trademarks are the property of their respective owners.
European Union (EU) Waste of Electrical and Electronic Equipment (WEEE) directive
The European Union's WEEE directive requires that products sold into EU countries must have
the crossed out trash bin label on the product (or the package in some cases).
As defined by the WEEE directive, this cross-out trash bin label means that customers and end-users in EU countries should not dispose of electronic and electrical equipment or accessories in household waste.
Customers or end-users in EU countries should contact their local equipment supplier representative or service centre for information about the waste collection system in their country.
2
MN005019A01-B

Contact Us

Contact Us
Motorola Solutions Support Center
The Solutions Support Center (SSC) is the primary contact for technical support included in your organization's service agreement with Motorola Solutions.
Service agreement customers should be sure to call the SSC in all situations listed under Customer Responsibilities in their agreement, such as:
• Before reloading software.
• To confirm troubleshooting results and analysis before taking action.
Your organization received support phone numbers and other contact information appropriate for your geographic region and service agreement. Use that contact information for the most efficient response. However, if needed, you can also find general support contact information on the Motorola Solutions website, by following these steps:
• Enter motorolasolutions.com in your browser
• Ensure that your organization's country or region is displayed on the page. Clicking or tapping the name of the region provides a way to change it.
• Select "Support" on the motorolasolutions.com page.
Comments
Send questions and comments regarding user documentation to
documentation@motorolasolutions.com.
Provide the following information when reporting a documentation error:
• The document title and part number
• The page number or title of the section with the error
• A description of the error
3
MN005019A01-B Document History

Document History

Version Description Date
MN005019A01-A Original release of the LEX L11 Mission-Critical LTE
Device User Guide
MN005019A01-B Second release of the LEX L11 Mission-Critical LTE
Device User Guide
The following sections were updated:
• Important Safety Information
• Regulatory Information on page 21
• Accessories on page 105
• Enabling Hearing Aid Compatibility on page 55
• Switching Between PSX PTT App and LMR Ra-
dio for PTT Communications on page 72
• Technical Specifications on page 118
on page 20
May 2018
July 2018
4
MN005019A01-B

Contents

Contents
Copyrights................................................................................................................... 2
Contact Us................................................................................................................... 3
Document History....................................................................................................... 4
List of Figures............................................................................................................11
List of Tables............................................................................................................. 12
List of Processes...................................................................................................... 13
List of Procedures.....................................................................................................14
About This Manual.................................................................................................... 18
What is Covered in This Manual..................................................................................................18
Helpful Background Information.................................................................................................. 18
Related Information..................................................................................................................... 18
Important Safety Information....................................................................................................... 20
Service Information......................................................................................................................20
Regulatory Information................................................................................................................ 21
Versions.......................................................................................................................................23
Notational Conventions................................................................................................................23
Icon Conventions......................................................................................................................... 23
Chapter 1: Getting Started........................................................................................24
1.1 Device Overview....................................................................................................................24
1.2 Package Contents................................................................................................................. 26
1.3 Setting Up the Device............................................................................................................ 27
1.3.1 Dual SIM Functionality............................................................................................. 27
1.3.2 Inserting SIM Cards................................................................................................. 27
1.3.2.1 Removing SIM Cards................................................................................. 28
1.3.3 Installing a MicroSD Card........................................................................................ 28
1.3.3.1 Removing a MicroSD Card........................................................................ 29
1.3.4 Installing the Battery................................................................................................ 29
1.3.4.1 Removing the Battery.................................................................................29
1.3.5 Attaching Battery Cover........................................................................................... 30
1.3.5.1 Removing the Battery Cover...................................................................... 30
1.3.6 Charging Information............................................................................................... 30
1.3.6.1 Battery Charge Indicators.......................................................................... 31
1.3.6.2 Turning On Battery Saving Mode...............................................................32
1.4 Powering On the Device for the First Time............................................................................32
1.5 Powering On.......................................................................................................................... 34
5
MN005019A01-B Contents
1.6 Powering Off.......................................................................................................................... 34
1.7 Battery Management
1.7.1 Battery Usage Monitor............................................................................................. 34
1.7.2 Low Battery Notification........................................................................................... 35
1.7.3 Battery Optimization.................................................................................................35
1.7.3.1 Entering Airplane Mode..............................................................................36
............................................................................................................. 34
Chapter 2: Basic Functions......................................................................................37
2.1 Home Screen.........................................................................................................................37
2.2 Touchscreen Navigation........................................................................................................ 38
2.3 On-Screen Keyboard............................................................................................................. 39
2.3.1 Google Keyboard Settings....................................................................................... 39
2.3.2 Google Voice Typing................................................................................................40
2.3.2.1 Adjusting Google Voice Typing Settings.................................................... 40
2.4 Status Bar Icons.................................................................................................................... 41
2.5 Switching to Multiple Active Windows View...........................................................................41
2.6 Accessing Files from a Computer..........................................................................................42
Chapter 3: Device Settings.......................................................................................43
3.1 Covert Mode.......................................................................................................................... 43
3.1.1 Turning On Covert Mode......................................................................................... 43
3.1.2 Turning Off Covert Mode......................................................................................... 44
3.1.3 Configuring Covert Mode......................................................................................... 44
3.2 Setting Programmable Buttons..............................................................................................44
3.3 LEX Series Screen Lock........................................................................................................45
3.3.1 Selecting a Locking Option...................................................................................... 45
3.3.2 Setting Timeout for Locking..................................................................................... 47
3.3.3 Device Unlock.......................................................................................................... 47
3.3.3.1 Unlocking the LEX Device Using a Pattern................................................47
3.3.3.2 Unlocking the LEX Device Using a PIN or Password................................ 47
3.3.3.3 Setting Unlock with Fingerprint.................................................................. 48
3.3.4 Calling Emergency from a Locked LEX Device....................................................... 49
3.4 Setting Date and Time........................................................................................................... 50
3.5 Setting the Display.................................................................................................................50
3.5.1 Setting Screen Brightness Level..............................................................................50
3.5.2 Setting Adaptive Brightness.....................................................................................51
3.5.3 Changing Wallpapers...............................................................................................51
3.5.4 Setting Up Sleep Mode............................................................................................ 51
3.5.5 Setting Up Screen Saver......................................................................................... 51
3.5.6 Setting Font Size......................................................................................................51
3.5.7 Setting Display Size................................................................................................. 52
6
MN005019A01-B
Contents
3.5.8 Setting Screen Rotation........................................................................................... 52
3.5.9 Enabling Cast Screen
3.6 Sound Settings...................................................................................................................... 52
3.6.1 Adjusting Sound Settings.........................................................................................52
3.6.2 Enabling Howling Suppression................................................................................ 53
3.6.2.1 Disabling Howling Suppression..................................................................53
3.6.3 Setting Up Do Not Disturb........................................................................................54
3.6.3.1 Setting Automatic Rules.............................................................................54
3.6.4 Enabling Hearing Aid Compatibility..........................................................................55
3.6.4.1 Disabling Hearing Aid Compatibility........................................................... 56
.............................................................................................. 52
Chapter 4: Wireless...................................................................................................57
4.1 Bluetooth Profiles...................................................................................................................57
4.2 Bluetooth Power States......................................................................................................... 58
4.3 Enabling Bluetooth.................................................................................................................58
4.4 Disabling Bluetooth................................................................................................................59
4.5 Renaming the Device............................................................................................................ 59
4.6 Pairing LEX with Bluetooth Devices...................................................................................... 59
4.6.1 Managing Bluetooth Devices................................................................................... 59
4.7 Connecting to Wi-Fi Networks............................................................................................... 60
Adding New Networks.......................................................................................................60
Editing Networks............................................................................................................... 60
Forgetting Networks..........................................................................................................60
4.8 Configuring Wi-Fi Hotspots....................................................................................................61
4.9 Setting Up USB Tethering..................................................................................................... 62
4.10 Configuring Bluetooth Tethering.......................................................................................... 62
4.11 Near-Field Communication.................................................................................................. 62
4.11.1 Turning NFC On.....................................................................................................63
4.11.2 Turning NFC Off.....................................................................................................63
Chapter 5: Contacts.................................................................................................. 64
5.1 Adding New Contacts............................................................................................................ 64
5.2 Editing Contact Details.......................................................................................................... 64
5.3 Searching Contacts............................................................................................................... 64
5.4 Sharing Contacts................................................................................................................... 65
Chapter 6: Calling......................................................................................................66
6.1 Making Calls.......................................................................................................................... 66
6.1.1 Setting Up Speed Dial..............................................................................................67
6.2 Making Conference Calls.......................................................................................................67
6.3 Answering Calls with a Bluetooth Headset............................................................................ 68
6.4 Call Settings...........................................................................................................................69
7
MN005019A01-B Contents
Chapter 7: Messaging...............................................................................................70
7.1 Sending Messages................................................................................................................ 70
Chapter 8: Collaboration with LMR Radios............................................................ 72
8.1 Switching Between PSX PTT App and LMR Radio for PTT Communications...................... 72
8.2 Pairing Radio with the LEX Device ....................................................................................... 74
8.3 Unpairing Radio from the LEX Device................................................................................... 75
8.4 Selecting Zones and Channels..............................................................................................75
8.5 Adding Favorite Talkgroups...................................................................................................76
8.6 Selecting Talkgroups............................................................................................................. 77
8.7 Sending PTT Audio................................................................................................................77
8.8 Selecting Audio Routing Options........................................................................................... 77
8.8.1 Adjusting Sound Volume..........................................................................................78
8.9 Emergency Mode on LEX Device Paired with LMR.............................................................. 79
Chapter 9: Emergency Services.............................................................................. 80
9.1 Emergency Mode Alert Settings............................................................................................ 80
9.1.1 Enabling Emergency Mode......................................................................................80
9.2 Emergency Calls....................................................................................................................80
9.2.1 Making Emergency Calls......................................................................................... 81
9.3 Configuring Emergency Broadcast Alert Settings..................................................................81
Chapter 10: IMS VoLTE.............................................................................................82
10.1 Making IMS VoLTE Calls.....................................................................................................82
10.2 Making IMS Video Calls.......................................................................................................83
10.2.1 Receiving IMS Video Calls.....................................................................................84
10.2.2 Enabling IMS Video Calling .................................................................................. 85
10.3 Making IMS Multi-Party Conference Calls........................................................................... 86
10.4 IMS Voicemail......................................................................................................................87
10.4.1 Enabling IMS VoiceMail Notification Sounds ........................................................ 87
10.5 IMS Supplementary Services.............................................................................................. 88
10.5.1 Placing IMS VoLTE Call on Hold .......................................................................... 88
10.5.2 Enabling IMS Call Waiting..................................................................................... 89
10.5.3 Enabling IMS Call Forwarding............................................................................... 89
10.5.4 Enabling IMS Call Barring......................................................................................90
10.5.5 Enabling and Disabling Caller ID in an IMS System.............................................. 90
10.6 IMS Messaging.................................................................................................................... 91
10.6.1 Enabling IMS Group Messaging ........................................................................... 91
Chapter 11: Applications..........................................................................................93
8
11.1 Applications......................................................................................................................... 93
11.2 Camera................................................................................................................................ 95
11.2.1 Taking Photos........................................................................................................ 95
MN005019A01-B
Contents
11.2.2 Recording Videos...................................................................................................96
11.3 Gallery
11.4 Turning On the Flashlight.................................................................................................. 102
11.5 Taking Screen Captures.................................................................................................... 102
11.6 Managing Downloads........................................................................................................ 102
11.7 Exploring Files................................................................................................................... 103
11.8 Public Safety Experience (PSX) Applications....................................................................103
................................................................................................................................. 97
11.3.1 Albums................................................................................................................... 97
11.3.1.1 Sharing Albums........................................................................................97
11.3.1.2 Checking Album Information.................................................................... 97
11.3.1.3 Deleting Albums....................................................................................... 98
11.3.2 Photos....................................................................................................................98
11.3.2.1 Viewing and Browsing Photos..................................................................98
11.3.2.2 Rotating Photos........................................................................................98
11.3.2.3 Cropping Photos...................................................................................... 99
11.3.2.4 Setting Photos as Contact Icons.............................................................. 99
11.3.2.5 Sharing Photos.......................................................................................100
11.3.2.6 Deleting Photos......................................................................................100
11.3.3 Videos.................................................................................................................. 100
11.3.3.1 Watching Videos.................................................................................... 100
11.3.3.2 Sharing Videos.......................................................................................101
11.3.3.3 Deleting Videos...................................................................................... 101
Chapter 12: Accessories........................................................................................ 105
12.1 Accessories....................................................................................................................... 105
Chapter 13: Maintenance and Troubleshooting...................................................107
13.1 Installing Firmware Updates.............................................................................................. 107
13.2 Maintaining LEX Device ....................................................................................................107
13.3 Battery Safety Guidelines.................................................................................................. 108
13.4 Cleaning Guidelines...........................................................................................................108
13.5 Cleaning LEX Device.........................................................................................................109
13.6 Cleaning Interface Connector............................................................................................ 110
13.7 Cleaning Battery Contacts................................................................................................. 110
13.8 Troubleshooting................................................................................................................. 110
13.9 Backing up Contacts with Android..................................................................................... 114
13.10 Backing Up LEX Data Manually.......................................................................................115
13.11 Syncing Data with Google............................................................................................... 115
13.12 Backing Up Your Data and Settings with Android Backup Service................................. 115
13.13 Restoring Contact Data................................................................................................... 116
13.14 Restoring Your Data and Settings................................................................................... 116
9
MN005019A01-B Contents
13.15 Resetting the LEX Device................................................................................................117
Appendix A: Technical Specifications
.................................................................. 118
10
MN005019A01-B

List of Figures

List of Figures
Figure 1: LEX L11 Overview...................................................................................................................24
Figure 2: LEX L11 Top
Figure 3: LEX L11 Side Buttons Overview............................................................................................. 26
Figure 4: LEX L11 SIM Card Tray.......................................................................................................... 27
Figure 5: MicroSD Card Insertion........................................................................................................... 28
Figure 6: Battery Cover Removal Slot.................................................................................................... 30
Figure 7: LEX L11 Welcome Screen...................................................................................................... 33
Figure 8: Battery Screen.........................................................................................................................35
Figure 9: LEX L11 Home Screen Overview............................................................................................37
Figure 10: Notifications Panel.................................................................................................................42
Figure 11: Set up WLAN Hotspot Dialog Box.........................................................................................61
Figure 12: PSX Cockpit Sidebar Menu...................................................................................................73
Figure 13: Push to Talk Screen.............................................................................................................. 73
Figure 14: Secure Pairing Screen.......................................................................................................... 74
Figure 15: Radio Services Overflow Menu............................................................................................. 75
Figure 16: Channel Selection Screen.....................................................................................................76
Figure 17: Navigation in the Channel Selection Screen......................................................................... 76
Figure 18: Radio Volume Slidebar..........................................................................................................79
Figure 19: Receiving Video Call............................................................................................................. 85
Figure 20: Mode Selection Bar............................................................................................................... 95
Figure 21: Mode Selection Bar............................................................................................................... 96
Figure 22: Mode Selection Bar............................................................................................................... 96
Figure 23: Video Playback Controls..................................................................................................... 101
........................................................................................................................... 25
11
MN005019A01-B List of Tables

List of Tables

Table 1: Motorola Documentation.......................................................................................................... 19
Table 2: Motorola Solutions Accessories and Energy Documentation
Table 3: LEX L11 Back and Front.......................................................................................................... 24
Table 4: LEX L11 Top.............................................................................................................................25
Table 5: LEX L11 Side Buttons.............................................................................................................. 26
Table 6: LEX L11 Notification LEDs....................................................................................................... 31
Table 7: LEX L11 Home Screen.............................................................................................................37
Table 8: On-Screen Navigation Buttons................................................................................................. 38
Table 9: Touchscreen Actions................................................................................................................ 38
Table 10: Google Keyboard Settings......................................................................................................39
Table 11: Status Bar Icons..................................................................................................................... 41
Table 12: Bluetooth Profiles................................................................................................................... 57
Table 13: Message Media Type............................................................................................................. 70
Table 14: ASTRO (APX) Radios Supported by LEX L11....................................................................... 72
Table 15: TETRA Radios Supported by LEX L11.................................................................................. 72
Table 16: Calling Accounts Setting.........................................................................................................89
Table 17: LEX L11 Applications............................................................................................................. 93
Table 18: Carry Accessories................................................................................................................ 105
Table 19: Chargers (USB-C)................................................................................................................ 105
Table 20: Batteries............................................................................................................................... 106
Table 21: Troubleshooting the LEX Series Device...............................................................................110
Table 22: For LEX Devices with Dual SIMs (Private Network and Public Network).............................113
Table 23: Technical Specifications....................................................................................................... 118
...................................................20
12
MN005019A01-B List of Processes

List of Processes

Setting Up the Device ............................................................................................................................27
13
MN005019A01-B List of Procedures

List of Procedures

Inserting SIM Cards ...............................................................................................................................27
Removing SIM Cards
Installing a MicroSD Card ......................................................................................................................28
Removing a MicroSD Card ....................................................................................................................29
Installing the Battery .............................................................................................................................. 29
Removing the Battery ............................................................................................................................ 29
Attaching Battery Cover .........................................................................................................................30
Removing the Battery Cover ................................................................................................................. 30
Turning On Battery Saving Mode .......................................................................................................... 32
Powering On the Device for the First Time ............................................................................................32
Powering On ..........................................................................................................................................34
Powering Off ..........................................................................................................................................34
Entering Airplane Mode ......................................................................................................................... 36
Google Voice Typing ............................................................................................................................. 40
Adjusting Google Voice Typing Settings ............................................................................................... 40
Switching to Multiple Active Windows View ...........................................................................................41
Accessing Files from a Computer ..........................................................................................................42
Turning On Covert Mode ....................................................................................................................... 43
Turning Off Covert Mode ....................................................................................................................... 44
Configuring Covert Mode .......................................................................................................................44
Setting Programmable Buttons ..............................................................................................................44
Selecting a Locking Option ....................................................................................................................45
Setting Timeout for Locking ...................................................................................................................47
Unlocking the LEX Device Using a Pattern ........................................................................................... 47
Unlocking the LEX Device Using a PIN or Password ............................................................................47
Setting Unlock with Fingerprint ..............................................................................................................48
Unlocking the Device by Using the Fingerprint Sensor ......................................................................... 49
Calling Emergency from a Locked LEX Device .....................................................................................49
Setting Date and Time ...........................................................................................................................50
Setting Screen Brightness Level ........................................................................................................... 50
............................................................................................................................ 28
Setting Adaptive Brightness .................................................................................................................. 51
Changing Wallpapers ............................................................................................................................ 51
Setting Up Sleep Mode ..........................................................................................................................51
Setting Up Screen Saver ....................................................................................................................... 51
Setting Font Size ................................................................................................................................... 51
Setting Display Size ...............................................................................................................................52
14
MN005019A01-B
List of Procedures
Setting Screen Rotation .........................................................................................................................52
Enabling Cast Screen
............................................................................................................................52
Adjusting Sound Settings ...................................................................................................................... 52
Enabling Howling Suppression ..............................................................................................................53
Disabling Howling Suppression ............................................................................................................. 53
Setting Up Do Not Disturb ..................................................................................................................... 54
Setting Automatic Rules ........................................................................................................................ 54
Enabling Hearing Aid Compatibility ....................................................................................................... 55
Disabling Hearing Aid Compatibility ...................................................................................................... 56
Enabling Bluetooth ................................................................................................................................ 58
Disabling Bluetooth ................................................................................................................................59
Renaming the Device ............................................................................................................................ 59
Pairing LEX with Bluetooth Devices ...................................................................................................... 59
Managing Bluetooth Devices .................................................................................................................59
Connecting to Wi-Fi Networks ............................................................................................................... 60
Adding New Networks ........................................................................................................................... 60
Editing Networks ....................................................................................................................................60
Forgetting Networks .............................................................................................................................. 60
Configuring Wi-Fi Hotspots ....................................................................................................................61
Setting Up USB Tethering ..................................................................................................................... 62
Configuring Bluetooth Tethering ............................................................................................................62
Turning NFC On .................................................................................................................................... 63
Turning NFC Off .................................................................................................................................... 63
Adding New Contacts ............................................................................................................................ 64
Editing Contact Details .......................................................................................................................... 64
Searching Contacts ............................................................................................................................... 64
Sharing Contacts ................................................................................................................................... 65
Making Calls .......................................................................................................................................... 66
Setting Up Speed Dial ........................................................................................................................... 67
Making Conference Calls ...................................................................................................................... 67
Answering Calls with a Bluetooth Headset ............................................................................................68
Sending Messages ................................................................................................................................ 70
Switching Between PSX PTT App and LMR Radio for PTT Communications ...................................... 72
Pairing Radio with the LEX Device ........................................................................................................74
Unpairing Radio from the LEX Device ...................................................................................................75
Selecting Zones and Channels ..............................................................................................................75
Adding Favorite Talkgroups ...................................................................................................................76
Selecting Talkgroups ............................................................................................................................. 77
Sending PTT Audio ............................................................................................................................... 77
15
MN005019A01-B List of Procedures
Selecting Audio Routing Options ...........................................................................................................77
Adjusting Sound Volume
....................................................................................................................... 78
Enabling Emergency Mode ................................................................................................................... 80
Making Emergency Calls .......................................................................................................................81
Configuring Emergency Broadcast Alert Settings ................................................................................. 81
Making IMS VoLTE Calls .......................................................................................................................82
Making IMS Video Calls ........................................................................................................................ 83
Receiving IMS Video Calls .................................................................................................................... 84
Enabling IMS Video Calling ................................................................................................................... 85
Making IMS Multi-Party Conference Calls .............................................................................................86
Enabling IMS VoiceMail Notification Sounds .........................................................................................87
Placing IMS VoLTE Call on Hold ...........................................................................................................88
Enabling IMS Call Waiting ..................................................................................................................... 89
Enabling IMS Call Forwarding ............................................................................................................... 89
Enabling IMS Call Barring ..................................................................................................................... 90
Enabling and Disabling Caller ID in an IMS System ..............................................................................90
IMS Messaging ......................................................................................................................................91
Enabling IMS Group Messaging ............................................................................................................91
Taking Photos ........................................................................................................................................95
Recording Videos .................................................................................................................................. 96
Sharing Albums ..................................................................................................................................... 97
Checking Album Information ................................................................................................................. 97
Deleting Albums .................................................................................................................................... 98
Viewing and Browsing Photos ............................................................................................................... 98
Rotating Photos ..................................................................................................................................... 98
Cropping Photos ....................................................................................................................................99
Setting Photos as Contact Icons ........................................................................................................... 99
Sharing Photos .................................................................................................................................... 100
Deleting Photos ................................................................................................................................... 100
Watching Videos ..................................................................................................................................100
Sharing Videos .................................................................................................................................... 101
Deleting Videos ................................................................................................................................... 101
Turning On the Flashlight .................................................................................................................... 102
Taking Screen Captures ......................................................................................................................102
Managing Downloads .......................................................................................................................... 102
Exploring Files ..................................................................................................................................... 103
Installing Firmware Updates ................................................................................................................ 107
Cleaning Interface Connector ..............................................................................................................110
Cleaning Battery Contacts ...................................................................................................................110
16
MN005019A01-B
List of Procedures
Backing up Contacts with Android .......................................................................................................114
Backing Up LEX Data Manually
.......................................................................................................... 115
Syncing Data with Google ................................................................................................................... 115
Backing Up Your Data and Settings with Android Backup Service ..................................................... 115
Restoring Contact Data ....................................................................................................................... 116
Restoring Your Data and Settings ....................................................................................................... 116
Resetting the LEX Device ....................................................................................................................117
17
MN005019A01-B About This Manual

About This Manual

This guide provides information about using the LEX L11 Mission-Critical LTE Device, its basic Android features, and features added by Motorola Solutions. Motorola Solutions features include a Radio Services application for collaboration with supported Land Mobile Radio (LMR) models, such as ASTRO 25 APX and TETRA MTP radios.
Screens and menu options may be changed or customized by your agency to show different information.

What is Covered in This Manual

This manual contains the following chapters:
• Getting Started on page
• Basic Functions on page 37 describes basic functions of the LEX device, such as touchscreen navigation, on-screen keyboard settings, and others.
• Device Settings on page 43 describes the settings available on the device.
• Wireless on page 57 explains configuring the device to operate in wireless networks.
• Contacts on page 64 covers the Contacts application.
• Calling on page 66 describes using the Phone application, for example making calls, conference calls, and others.
• Messaging on page 70 covers sending text and multimedia messages.
• Collaboration with LMR Radios on page 72 is a reference to connecting the LEX device to a Land Mobile Radio for communicating on LTE, TETRA, and ASTRO systems.
• Emergency Services on page 80 explains emergency functions of the device.
• IMS VoLTE on page 82 covers communication in the IP Multimedia Core Network Subsystem (IMS), if present in your phone's network.
• Applications on page 93 describes applications available for the LEX device.
• Accessories on page 105 provides information on accessories compatible with the LEX L11 device.
• Maintenance and Troubleshooting on page 107 provides solutions to most common problems related to the LEX device.
• Technical Specifications on page 118 contains technical details of the LEX device.
24 explains getting the LEX device up and running for the first time.

Helpful Background Information

Motorola Solutions offers various courses designed to assist in learning about the system.
For more information on current course offerings and technology paths, visit http://
www.motorolasolutions.com/training.

Related Information

It is recommended that you obtain access to the following documentation. Unless otherwise specified, the Motorola Solutions documents listed here are available to users with a login account at https://learning.motorolasolutions.com. You can search for LEX device manuals by entering LEX in the Search Catalog field.
18
MN005019A01-B
About This Manual
You can also access the manuals on the device by tapping LEX Docs on the device home screen. You are redirected to the Motorola Solutions learning portal, where you can download the LEX manuals and view them.
For information on warranty terms, see the Support page at https://www.motorolasolutions.com. For instructions on accessing the appropriate Support page for your region, see Contact Us
on page 3.
Table 1: Motorola Documentation
Related Information Purpose
LEX L11 Mission-Critical LTE Device Quick Start Guide
Provides initial tasks for the physical setup of the LEX L11 Mission-Critical LTE Device, in­cluding SIM card and battery installation, and charging using the USB-C cable.
NOTICE: For information about charger accessories available from Motorola Solutions, contact your de­vice technician or device administra­tor.
RF Energy Exposure Training and Product Safety Information for Mission Critical Devices
LEX L11 Mission-Critical LTE Device Service Provisioning and Management Guide
Describes how to safely use mission critical de­vices.
Provides field technician with instructions for ac­tivating LEX L11 devices on the broadband net­work with the configuration required by their users and organization.
WAVE 7000 PSX Push-to-Talk for Mobile Devi­ces manual
Describes how to use the PTT application that offers services over 4G, 3G, or WiFi network.
WAVE Mobile Communicator PTT User Guide Provides instructions for installing, configuring,
and operating the WAVE Mobile Communicator on Android and iOS devices, for use in a WAVE 5000 Management Server domain or
www.waveoncloud.com.
Tutorial for Motorola Solutions carrier-based Push-To-Talk app, such as Enhanced Push-To­Talk for Android from AT&T.
Browser-based tutorial is accessible from the user interface of the Android PTT application, under Settings. For additional information, con­tact your service provider.
PSX User Guide This manual provides basic operation proce-
dures for PSX mobile application suite (dedicat­ed chapters for Cockpit, Mapping, and Messen­ger), including necessary operator and system context.
PSX Secure Calling User Guide Provides information about the Private Teleph-
ony Solution PSX Secure Calling client for Voice Over IP (VoIP) services available from Motorola Solutions for its Public Safety LTE systems.
19
MN005019A01-B About This Manual
Table 2: Motorola Solutions Accessories and Energy Documentation
Document Purpose
MN004688A01 LEX L11 Holster User Manual A user guide that describes how to use the hol-
ster.
MN004687A01 LEX L11 Cradle Quick Start
Guide
MN003440A01 LEX L11 Multi Unit Charger User Manual
MN003922A01 LEX L11 Multi Unit Charger Safety Leaflet
MN004263A01 LEX L11 IMPRES 2 Adaptive Unit Charger User Guide
MN004594A01 LEX L11 IMPRES 2 Dual Or Single Unit Chargers Safety Leaflet
A quick start guide that describes how to start using the LEX L11 cradle in no time.
A user guide that describes how to use the Mul­ti-Unit Charger.
A safety information leaflet that describes LEX L11 Charger Kits.
A user manual that describes how to use the IMPRES 2 Adaptive Unit Charger.
A safety leaflet that describes the IMPRES 2 Dual Or Single Unit Chargers.

Important Safety Information

RF Energy Exposure Training and Product Safety Information for Mission Critical Devices.
NOTICE:
ATTENTION! This mission critical device is restricted to Occupational use only. Before using the mission critical device, read the RF Energy Exposure Training and Product Safety Information for Mission Critical Devices manual which contains important operating instructions for safe usage and RF energy awareness and control for Compliance with applicable standards and Regulations. This equipment is designed and manufactured not to exceed the emission limits for exposure to radio frequency (RF) energy set by the Federal Communications Commission of the U.S. Government. For body worn operation, this device has been tested and meets the FCC RF exposure guideline for use with a Motorola Solutions, Inc. approved accessories sold with this device.
Use of non-Motorola-approved body worn or battery accessories may exceed the applicable RF exposure guidelines (iEEE, ICNIRP or FCC).

Service Information

If you have a problem with your device, you can contact Motorola Solutions Global Customer Support Center for your region.
Contact information is available at: http://www.motorolasolutions.com/support. You can also call 1-800-323-9949 for support and select option 6 for PS LTE infrastructure and devices. When contacting support, have the following information available:
•
Serial number of the unit (found on manufacturing label)
• Model number or product name (found on manufacturing label)
• Software type and version number
If returning the device to Motorola Solutions for repair service, please ensure the following items have been completed prior to shipping the device:
• Perform complete backup of device, including personal data and contact information
• Remove SIM card(s) from device
• If applicable, remove SD memory card from device
• If applicable, remove CRYPTR micro SD card from device
20
MN005019A01-B
About This Manual
• Erase/wipe all personal and/or confidential data from device
Please return the damaged device, only. Accessories, such as the battery, battery cover, charging cable, holster, etc., should NOT be included with the device when it is returned.

Regulatory Information

LEX L11 regulatory labels are located at Settings → About phone → Regulatory labels.
NOTICE: If you cannot access regulatory labels in Settings, you can locate physical regulatory
labels in the LEX L11 battery compartment.
Federal Communication Commission Interference Statement
This device complies with part 15 of the FCC Rules and Industry Canada license exempt RSS standard(s). Operation is subject to the following three conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. (3) Any changes or modifications not expressly approved by Motorola Solutions may void the user's authority to operate this device.
This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules and complies with Canadian ICES-003. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one of the following measures:
Reorient or relocate the receiving antenna.
•
• Increase the separation between the equipment and receiver.
• Connect the equipment into an outlet on a circuit different from that to which the receiver is
connected.
• Consult the dealer or an experienced radio/TV technician for help.
This transmitter must not be co-located or operating in conjunction with any other antenna or transmitter.
For Canada: Operations in the 5.15-5.25GHz band are restricted to indoor usage only.
This device meets all the other requirements specified in Part 15E, Section 15.407 of the FCC Rules.
Wireless Device Country Approvals
Regulatory markings, subject to certification, are applied to the device signifying that the radio(s) is/are approved for use in the US. Operation of the device without regulatory approval is illegal.
FOR COUNTRY CODE SELECTION USAGE (WLAN DEVICES)
NOTICE: The country code selection is for non-US model only and is not available to all US
model. Per FCC regulation, all WiFi product marketed in US must fixed to US operation channels only.
21
MN005019A01-B About This Manual
Industry Canada WLAN statement
CAUTION:
(i) the device for operation in the band 5150-5250 MHz is only for indoor use to reduce the potential for harmful interference to co-channel mobile satellite systems;
(ii) the maximum antenna gain permitted for devices in the bands 5250-5350 MHz and 5470-5725 MHz shall be such that the equipment still complies with the e.i.r.p. limit;
(iii) the maximum antenna gain permitted for devices in the band 5725-5850 MHz shall be such that the equipment still complies with the e.i.r.p. limits specified for point-to-point and non-point­to-point operation as appropriate; and
(iv) the worst-case tilt angle(s) necessary to remain compliant with the e.i.r.p. elevation mask requirement set forth in Section 6.2.2(3) shall be clearly indicated.
(v) Users should also be advised that high-power radars are allocated as primary users (i.e. priority users) of the bands 5250-5350 MHz and 5650-5850 MHz and that these radars could cause interference and/or damage to LE-LAN devices.
Use with Hearing Aids
This phone has been tested and rated for use with hearing aids for some of the wireless technologies that it uses. However, there may be some newer wireless technologies used in this phone that have not been tested yet for use with hearing aids. It is important to try the different features of this phone thoroughly and in different locations, using your hearing aid or cochlear implant, to determine if you hear any interfering noise. Consult your service provider or the manufacturer of this phone for information on hearing aid compatibility. If you have questions about return or exchange policies, consult your service provider or the manufacturer of this phone.
To determine the compatibility of a WD and a particular hearing aid, simply add the numerical part of the hearing aid category (e.g. M2/T2=2) with the numerical part of the WD emission rating (e.g., M3=3) to arrive at the system classification for this particular combination of WD and hearing aid. A sum of 5 would indicate that the WD and hearing aid would provide normal use, and a sum of 6 or greater would indicate that the WD and hearing aid would provide excellent performance. A category sum of less than 4 would likely result in a performance that is judged unacceptable by the hearing aid user.
WHAT IS HEARING AID COMPATIBILITY?
The Federal Communications Commission has implemented rules and a rating system designed to enable people who wear hearing aids to more effectively use these wireless telecommunications devices. The standard for compatibility of digital wireless phones with hearing aids is set forth in American National Standard Institute (ANSI) standard C63.19. There are two sets of ANSI standards with ratings from one to four (four being the best rating): an “M” rating for reduced interference making it easier to hear conversations on the phone when using the hearing aid microphone, and a “T” rating that enables the phone to be used with hearing aids operating in the telecoil mode thus reducing unwanted background noise.
HOW WILL I KNOW WHICH WIRELESS PHONES ARE HEARING AID COMPATIBLE?
The Hearing Aid Compatibility rating is displayed on the wireless phone box.
A phone is considered Hearing Aid Compatible for acoustic coupling (microphone mode) if it has an “M3” or “M4” rating. A digital wireless phone is considered Hearing Aid Compatible for inductive coupling (telecoil mode) if it has a “T3” or “T4” rating.
The tested M-Rating and T-Rating for this device (FCC/IC ID: AZ489FT7104/109U-89FT7104) are M4 and T3.
HOW WILL I KNOW IF MY HEARING AID WILL WORK WITH A PARTICULAR DIGITAL WIRELESS PHONE?
You’ll want to try a number of wireless phones so that you can decide which works the best with your hearing aids. You may also want to talk with your hearing aid professional about the extent to which
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MN005019A01-B
About This Manual
your hearing aids are immune to interference, if they have wireless phone shielding, and whether your hearing aid has a HAC rating.

Versions

For the operating system version, software build number, and the kernel version you can go to
Settings → About phone → Phone status.

Notational Conventions

The following conventions are used in this document:
are used to highlight the following:
Italics
• Icons on a screen
• Chapters and sections in this and related documents
Bold text is used to highlight the following:
• Dialog box, window, and screen names
• Drop-down list and list box names
• Check box and radio button names
• Key names on a keypad
• Button names on a screen
Bullets (•) indicate:
• Action items
• Lists of alternatives
• Lists of required steps that are not necessarily sequential
Sequential lists (for example, those that describe step-by-step procedures) appear as numbered lists.

Icon Conventions

The documentation set is designed to give the reader more visual clues.
The following graphic icons are used throughout the documentation set. These icons and their associated meanings are described here.
WARNING: The word WARNING with the associated safety icon implies information that, if disregarded, could result in death or serious injury, or serious product damage.
CAUTION: The word CAUTION with the associated safety icon implies information that, if disregarded, may result in minor or moderate injury, or serious product damage.
NOTICE: NOTICE contains information more important than the surrounding text, such as exceptions or preconditions. They also refer the reader elsewhere for additional information, remind the reader how to complete an action (when it is not part of the current procedure, for instance), or tell the reader where something is located on the screen. There is no warning level associated with a note.
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MN005019A01-B Chapter 1: Getting Started
Chapter 1

Getting Started

In this chapter, you can learn about the features of the LEX L11 device, and how to set up the device before the first power up.
1.1

Device Overview

This topic provides an overview of the LEX L11 device.
Figure 1: LEX L11 Overview
Table 3: LEX L11 Back and Front
Number Item
1 Front camera
2 Earpiece speaker
3 Front microphone #1
4 Audio Jack
5 SIM card tray
6 Display
7 Loudspeaker
8 USB port
24
Number Item
1
3
2
9 Front microphone #2
10 Rear camera and flash
11 Fingerprint sensor
12 Battery cover
13 Rear microphone
Figure 2: LEX L11 Top
MN005019A01-B
Chapter 1: Getting Started
Table 4: LEX L11 Top
Number Item Description
1 Emergency button Upon a long press, the Emergency button initiates Public Safety
Emergency operation when the Public Safety applications are installed.
NOTICE: For more information on the PSX Cockpit Emergency button, see PSX User Guide.
2 Talkgroup rocker The talkgroup rocker changes talkgroups when used with a Mo-
torola Solutions application that supports it.
3 LED LED light is a notification light that serves to communicate infor-
mation even when the LEX screen is off. For more information on LED notifications, see Battery Charge Indicators
on page
31.
25
1
4
5
2
3
MN005019A01-B Chapter
1: Getting Started
Figure 3: LEX L11 Side Buttons Overview
Table 5: LEX L11 Side Buttons
Number Button Function
1 Power button A long press of the Power button turns on the device. When the
device is on, a long press of the power button displays the Power button menu. A short press toggles the display on and off.
2 PTT button When continuously pressed, enables transmission of Push-to-Talk
(PTT) calls in all device modes: active, locked, and/or suspended, when used with a PTT application designed to support it.
3 Volume Up and Volume
Controls the audio volume.
Down buttons
4 Programmable Button 1 A short press or a long press of each of the buttons can generate
events. Programmable buttons are pre-programmed with default
5 Programmable Button 2
1.2
settings, which can generate events even before provisioning.

Package Contents

The LEX L11 package contains the following items:
• The LEX L11 device
• Standard battery/high capacity battery with the appropriate battery cover
• USB-A to USB-C data/power cable
• Region-specific wall charger
• LEX L11 Mission-Critical LTE Device Quick Start Guide
• RF Energy Exposure Training and Product Safety Information for Mission Critical Devices
26
MN005019A01-B
Chapter 1: Getting Started
1.3

Setting Up the Device

Process:
1 Remove the screen protection film from the device.
2 Install the SIM card(s). See Inserting SIM Cards on page
3 Optional: Install the microSD or CRYPTR card. See Installing a MicroSD Card on page 28.
4 Install the battery. See Installing the Battery on page 29.
5 Attach the battery cover. See Attaching Battery Cover on page 30.
6 Charge the device. See Charging Information on page 30.
1.3.1

Dual SIM Functionality

Your LEX device can operate in two different networks.
The dual SIM functionality allows you to use two SIM cards in your LEX device. Each SIM card is issued by a different carrier or provider.
Whenever you want to switch between the two networks, you can go to Settings → SIM cards, and select a radio button next to the SIM slot of your choice.
27.
NOTICE: When only a single SIM card is present in the SIM card tray, that SIM card is automatically chosen.
1.3.2

Inserting SIM Cards

You can insert one or two Nano SIM cards into the SIM tray.
Procedure:
1 By using your fingernail, pull out the Nano SIM card side tray.
The Nano SIM card side tray is located on the side of the LEX L11 device, under the audio port.
2 With the phone display facing down, insert the Nano SIM card in the SIM card tray.
Figure 4: LEX L11 SIM Card Tray
3 Push the SIM card into the tray until it is fully seated and flat.
4 Insert the Nano SIM card tray back into the device.
27
MN005019A01-B Chapter 1: Getting Started
1.3.2.1
Removing SIM Cards
You can follow these steps to remove the Nano SIM cards from the Nano SIM card holder.
Procedure:
1 By using your fingernail, pull out the Nano SIM card side tray.
The Nano SIM card side tray is located on the side of the LEX L11 device, under the audio port.
2 Remove the Nano SIM card from the SIM card tray.
3 Insert the Nano SIM card tray back into the device.
1.3.3

Installing a MicroSD Card

You can follow this procedure to install a microSD card (for example, a memory card, or a CRYPTR micro encryption card) in your device.
The following figure describes how to insert a microSD card in your LEX device:
Figure 5: MicroSD Card Insertion
Procedure:
1 Press and hold the Power button.
2 Tap Power Off. Tap OK.
3 Remove the battery cover. See Removing the Battery Cover
4 Remove the battery. See Removing the Battery on page 29.
5 Remove the microSD card plug by using your fingernail.
6 If a dummy microSD card is inserted in the microSD plug, remove it and replace it with your
microSD card.
7 Insert the microSD card by performing the following actions:
a Insert the microSD card into the microSD plug (1).
The angle of insertion should be 45 degrees. The rib of the microSD card must be at the bottom for insertion.
b Push the microSD card down and ensure that it is fully seated (2).
c When the microSD card is fully seated and flat (3), slide the card with the plug into the card
holder slot with contacts facing up.
8 Push the card into the slot until it is fully seated and locked into place.
28
on page 30.
MN005019A01-B
Chapter 1: Getting Started
9 Insert the battery. See Installing the Battery
10 Place the battery cover on the back of the device.
1.3.3.1
on page 29.
Removing a MicroSD Card
Procedure:
1 Press and hold the Power button.
2 Tap Power Off. Tap OK.
3 Remove the battery cover. See Removing the Battery Cover on page 30.
4 Remove the battery. See Removing the Battery on page 29.
5 Remove the microSD card plug by using your nail.
6 Remove the microSD card from the card plug.
7 Reattach the card plug to the card holder slot.
8 Insert the battery. See Installing the Battery on page 29.
9 Place the battery cover on the back of the device. See Attaching Battery Cover on page 30.
1.3.4

Installing the Battery

CAUTION: If the device has been submerged, and the battery has been removed, you must
allow the battery compartment to dry completely before re-inserting the battery. Failure to do so will result in damage to the device.
Procedure:
1 If you are performing initial setup of the device, remove the battery from the packaging.
2 If the battery cover is on, gently remove it from the device. See Removing the Battery Cover
page 30.
3 Make sure the slider on the back of the device is on the unlock position (away from the battery).
4 Insert the battery into the battery compartment, first attaching the top of the battery, where the
connector is located.
5 Press the top of the battery in place.
6 Lock the slider by shifting it up.
7 Attach the battery cover. See Attaching Battery Cover on page 30.
1.3.4.1
Removing the Battery
Procedure:
1 Gently remove the battery cover. See Removing the Battery Cover on page 30.
2 Make sure the slider on the back of the device is on the unlock position (away from the battery).
3 With the tips of your thumb and index finger, remove the battery by lifting the tab at the bottom of
the battery.
4 Place the battery cover on the back of the device. See Attaching Battery Cover on page 30.
on
29
1
MN005019A01-B Chapter
1.3.5
1: Getting Started

Attaching Battery Cover

Procedure:
1 Place the battery cover on the back of the device.
2 Ensure that all battery cover snaps are fully engaged.
1.3.5.1
Removing the Battery Cover
Procedure:
1 Hold the device firmly.
2 Using the battery cover removal slot, gently lift the battery cover up and away.
Figure 6: Battery Cover Removal Slot
The battery cover removal slot is marked as 1.
1.3.6

Charging Information

Before using the LEX L11 for the first time, you must charge the battery by using the provided USB Charger and USB Cable or connect the USB Cable to the USB port of a personal computer.
NOTICE: For detailed description, installation, and operation procedures for the LEX device accessories, refer to the quick start guides provided with each accessory.
The LEX device typically charges the standard battery up to 90% in about 1.5h in room temperature.
NOTICE: Charge times vary by ambient temperature. You can achieve better charging time by using the quick charger.
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