The Motorola products described in this document may include copyrighted Motorola computer
programs. Laws in the United States and other countries preserve for Motorola certain exclusive rights
for copyrighted computer programs. Accordingly, any copyrighted Motorola computer programs
contained in the Motorola products described in this document may not be copied or reproduced in any
manner without the express written permission of Motorola.
No part of this document may be reproduced, transmitted, stored in a retrieval system, or translated
into any language or computer language, in any form or by any means, without the prior written
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Furthermore, the purchase of Motorola products shall not be deemed to grant either directly or by
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Motorola, except for the normal non-exclusive, royalty-free license to use that arises by operation of
law in the sale of a product.
Disclaimer
Please note that certain features, facilities, and capabilities described in this document may not be
applicable to or licensed for use on a particular system, or may be dependent upon the characteristics
of a particular mobile subscriber unit or configuration of certain parameters. Please refer to your
Motorola contact for further information.
Trademarks
MOTOROLA, MOTO, MOTOROLA SOLUTIONS, and the Stylized M Logo are trademarks or
registered trademarks of Motorola Trademark Holdings, LLC and are used under license. All other
trademarks are the property of their respective owners.
European Union (EU) Waste of Electrical and Electronic Equipment (WEEE)
directive
The European Union's WEEE directive requires that products sold into EU countries must have the
crossed out trash bin label on the product (or the package in some cases).
As defined by the WEEE directive, this cross-out trash bin label means that customers and end-users
in EU countries should not dispose of electronic and electrical equipment or accessories in household
waste.
Customers or end-users in EU countries should contact their local equipment supplier representative or
service centre for information about the waste collection system in their country.
Send Feedback 3
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MN002347A01-B
Contact Us
Contact Us
Motorola Solution Support Center
The Solution Support Center (SSC) is the primary Motorola Solutions support contact. Call:
•Before any software reload.
•To confirm troubleshooting results and analysis before removing and replacing a Field Replaceable
Unit (FRU) and Field Replaceable Entity (FRE) to repair the system.
For...Phone
United States Calls
International Calls
800-221-7144
302-444-9800
North America Parts Organization
For assistance in ordering replacement parts or identifying a part number, contact the Motorola Parts
organization. Your first response when troubleshooting your system is to call the Motorola SSC.
For...Phone
Phone Orders
Fax Orders
800-422-4210 (US and Canada Orders)
For help identifying an item or part number, select
choice 3 from the menu.
302-444-9842 (International Orders)
Includes help for identifying an item or part number and
for translation as needed.
800-622-6210 (US and Canada Orders)
Comments
Send questions and comments regarding user documentation to
documentation@motorolasolutions.com.
Provide the following information when reporting a documentation error:
•The document title and part number
•The page number with the error
•A description of the error
We welcome your feedback on this and other Motorola manuals. To take a short, confidential survey
on Motorola Customer Documentation, go to docsurvey.motorolasolutions.com or scan the following
QR code with your mobile device to access the survey.
Send Feedback 5
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Document History
VersionDescriptionDate
MN002347A01-B
Document History
MN002347A01A
MN002347A01B
Initial release of the LEX L10i Mission Critical Hand-held User Guide.
Second release of the LEX L10i Mission CriticalHandheld User Guide.
Table 11: General Accessories............................................................................................................ 184
Send Feedback 19
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MN002347A01-B
List of Procedures
List of Procedures
Removing the Battery Cover ................................................................................................................. 37
Installing a microSD or CRYPTR micro Encryption Card ......................................................................38
Removing the microSD or CRYPTR Card .............................................................................................39
Installing the Public and Private SIM Cards .......................................................................................... 39
Removing the Public and Private SIM Cards ........................................................................................ 40
Installing the Battery ..............................................................................................................................41
Removing the Battery ............................................................................................................................41
Turning Off the Radio ............................................................................................................................46
Powering Off ..........................................................................................................................................47
Entering and Exiting the Suspend Mode ...............................................................................................48
Setting Time Out to Enter Suspend Mode .............................................................................................49
Turning On Covert Mode .......................................................................................................................50
Turning Off Covert Mode .......................................................................................................................50
Selecting a Locking Option ....................................................................................................................51
Specifying a Pattern .............................................................................................................................. 52
Specifying a PIN or Password ...............................................................................................................52
Setting the Timeout for Locking .............................................................................................................53
Unlocking the LEX Device Using a Pattern ...........................................................................................54
Unlocking the LEX Device Using a PIN or Password ............................................................................54
Calling Emergency from a Locked LEX Device .....................................................................................54
Setting the Date and Time .....................................................................................................................54
Creating a Folder ...................................................................................................................................83
Removing a Folder ................................................................................................................................84
Accessing Files from a Computer ..........................................................................................................84
Adding People .......................................................................................................................................87
Editing People ....................................................................................................................................... 87
Deleting People .....................................................................................................................................88
Making a Call Using the Dialer ..............................................................................................................90
Making a Call Using People List Contacts .............................................................................................92
Making a Call Using Call History ...........................................................................................................93
Making a Conference Call .....................................................................................................................94
Requesting an Emergency Alert ............................................................................................................98
Pairing the LEX Device with Bluetooth Accessory .............................................................................. 101
Unpairing LEX L10ig from Bluetooth Accessory ..................................................................................103
Sending a Text Message .....................................................................................................................107
Sending a Multimedia Message .......................................................................................................... 108
Scanning and Connecting to a Wi-Fi Network .....................................................................................146
Configuring a Wi-Fi Network ................................................................................................................147
Adding a Wi-Fi Network .......................................................................................................................148
Manually Adding a Wi-Fi Network ....................................................................................................... 149
Modifying a Wi-Fi Network ...................................................................................................................151
Removing a Wi-Fi Network ..................................................................................................................151
Enabling Bluetooth .............................................................................................................................. 155
Disabling Bluetooth ..............................................................................................................................155
Changing the Bluetooth Name ............................................................................................................ 155
Discovering Bluetooth Devices ............................................................................................................156
Selecting Profiles on a Bluetooth Device .............................................................................................157
Installing USB Driver and ADB ............................................................................................................159
Cleaning the Interface Connector ........................................................................................................172
Cleaning the Battery Contacts .............................................................................................................172
Backing Up the LEX Series Device Manually ......................................................................................175
Backing up Contacts with Android .......................................................................................................176
Resetting the LEX Device ....................................................................................................................178
Performing Factory Data Reset ...........................................................................................................178
Send Feedback 23
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MN002347A01-B
About this Guide
Chapter 1
About this Guide
This guide provides information about using the LEX series Mission Critical Handheld and accessories.
NOTICE: Screens and menu options may be changed or customized by your agency to show
different information.
Related Links
Contact Us on page 25
Versions on page 26
Chapter Descriptions on page 27
Helpful Background Information on page 28
Notational Conventions on page 28
Icon Conventions on page 28
Regulatory Information on page 29
Service Information on page 29
Documentation Set on page 30
1.1
Contact Us
The Solution Support Center (SSC) is the primary Motorola Solutions support contact.
Motorola Solution Support Center
Call the SSC:
•
Before any software reload.
•To confirm troubleshooting results and analysis before removing and replacing a Field Replaceable
Unit (FRU) and Field Replaceable Entity (FRE) to repair the system.
For...Phone
United States Calls
International Calls
North America Parts Organization
For assistance in ordering replacement parts or identifying a part number, contact the Motorola Parts
organization. Your first response when troubleshooting your system is to call the Motorola SSC.
For...Phone
800-221-7144
302-444-9800
Phone Orders
Send Feedback 25
800-422-4210 (US and Canada Orders)
For help identifying an item or part number, select
choice 3 from the menu.
302-444-9842 (International Orders)
Table continued…
MN002347A01-B
Chapter 1: About this Guide
For...Phone
Includes help for identifying an item or part number and
for translation as needed.
Fax Orders
800-622-6210 (US and Canada Orders)
Comments
Send questions and comments regarding user documentation to
documentation@motorolasolutions.com.
Provide the following information when reporting a documentation error:
•The document title and part number
•The page number with the error
•A description of the error
We welcome your feedback on this and other Motorola manuals. To take a short, confidential survey
on Motorola Customer Documentation, go to docsurvey.motorolasolutions.com or scan the following
QR code with your mobile device to access the survey.
Return to Process
About this Guide on page 25
1.2
Versions
This guide covers various software configurations and references are made to operating system or
software versions discussed in the following three subsections.
Return to Process
About this Guide on page 25
Related Links
Operating System Version on page 26
Software Build Number on page 27
Kernel Version on page 27
1.2.1
Operating System Version
The Operating System for the LEX L10i is the Android Operating System.
To determine the Operating System version, from the Home screen touch → → About phone→ Android Version. The last line provides the Android version information. For example: 4.4.4.
26 Send Feedback
MN002347A01-B
Chapter 1: About this Guide
Return to Process
Versions on page 26
1.2.2
Software Build Number
This topic has information on how to find the software build number of your LEX L10i.
To determine the software build number, from the Home screen touch → → About phone→
Build Number.
Return to Process
Versions on page 26
1.2.3
Kernel Version
The Kernel version can be found in the Settings application.
To determine the kernel version, from the Home screen, touch → → About phone→ Kernel
version.
Return to Process
Versions on page 26
1.3
Chapter Descriptions
This guide provides information on the features listed in the chapter descriptions below:
•About this Guide on page 25 Chapter 1, presents contacts and general information related to this
product.
•Getting Started on page 33 Chapter 2, explains getting the LEX series device up and running for
the first time.
•Using the LEX Series Device on page 65 Chapter 3, is a reference to operating the LEX L10i.
•Calling on page 89 Chapter 4, is a reference to making and receiving calls.
•Radio Services on page 101 Chapter 5, is a reference to connecting the LEX L10i to a Land Mobile
Radio for communicating on LTE and P25 systems.
•Messaging on page 107 Chapter 6, is a reference to sending text and multimedia messages.
•Applications on page 111 Chapter 7, explains using basic applications installed on the LEX series
device such as Camera, People, and File Browser.
•Wireless on page 137 Chapter 8, explains configuring the LEX series device to operate on a
personal, local, and wide area wireless network.
•ADB and USB Driver Setup on page 159 Chapter 9, is a reference to setting up the Android Debug
Bridge (ADB) and USB driver for your Windows PC.
•Accessories on page 165 Chapter 10, is a reference to available accessories and how to use them
with the LEX L10i.
•Maintenance and Troubleshooting on page 169 Chapter 11, is a reference to cleaning and storing
the LEX L10i, and troubleshooting solutions for potential problems.
Send Feedback 27
MN002347A01-B
Chapter 1: About this Guide
•Technical Specifications on page 181 Chapter 12, provides technical specifications for the LEX
L10i.
Return to Process
About this Guide on page 25
1.4
Helpful Background Information
Motorola Solutions offers various courses designed to assist in learning about the system.
For information, go to http://www.motorolasolutions.com/training to view the current course offerings
and technology paths.
Return to Process
About this Guide on page 25
1.5
Notational Conventions
The following conventions are used in this document:
Italics are used to highlight the following:
•Icons on a screen
•Chapters and sections in this and related documents
Bold text is used to highlight the following:
•Dialog box, window, and screen names
•Drop-down list and list box names
•Check box and radio button names
•Key names on a keypad
•Button names on a screen
Bullets (•) indicate:
•Action items
•Lists of alternatives
•Lists of required steps that are not necessarily sequential
Sequential lists (e.g., those that describe step-by-step procedures) appear as numbered lists.
Return to Process
About this Guide on page 25
1.6
Icon Conventions
The documentation set is designed to give the reader more visual clues.
The following graphic icons are used throughout the documentation set. These icons and their
associated meanings are described below.
WARNING: The word WARNING with the associated safety icon implies information that, if
disregarded, could result in death or serious injury, or serious product damage.
28 Send Feedback
MN002347A01-B
Chapter 1: About this Guide
CAUTION: The word CAUTION with the associated safety icon implies information that, if
disregarded, may result in minor or moderate injury, or serious product damage.
NOTICE: NOTICE contains information more important than the surrounding text, such as
exceptions or preconditions. They also refer the reader elsewhere for additional information,
remind the reader how to complete an action (when it is not part of the current procedure, for
instance), or tell the reader where something is located on the screen. There is no warning level
associated with a note.
Return to Process
About this Guide on page 25
1.7
Regulatory Information
BEFORE USING THIS device, READ the Product Regulatory, Safety & RF Exposure Guide (PN
MN001458A01-A) included with this package.
Return to Process
About this Guide on page 25
1.8
Service Information
If you have a problem with your equipment, contact Motorola Solutions Global Customer Support
Center for your region.
Contact information is available at: http://www.motorolasolutions.com/support. You can also call
1-800-323-9949 for support and select option 6 for PS LTE infrastructure and devices. When
contacting support, have the following information available:
•Serial number of the unit (found on manufacturing label)
•Model number or product name (found on manufacturing label)
•Software type and version number
Send Feedback 29
MN002347A01-B
Chapter 1: About this Guide
Figure 1: Manufacturing Label
Motorola Solutions responds to calls by e-mail, telephone or fax within the time limits set forth in
support agreements.
If your problem cannot be solved by Motorola Solutions Global Customer Support Center, you may
need to return your equipment for servicing and will be given specific directions. Motorola Solutions is
not responsible for any damages incurred during shipment if the approved shipping container is not
used. Shipping the units improperly can possibly void the warranty. Remove the CRYPTR card or
microSD card and SIM card before shipping.
If you purchased your product from a Motorola Solutions business partner, contact that business
partner for support.
Return to Process
About this Guide on page 25
1.9
Documentation Set
The documentation set for the LEX series device provides information for specific user needs.
Unless otherwise specified, Motorola Solutions documents listed here are available from Motorola
Online at https://businessonline.motorolasolutions.com. If you are new to Motorola Online, follow the
on-screen instructions to sign up for an account. To access Public Safety LTE infrastructure and device
manuals, select Resource Center→ Product Information→ Manuals→ Network Infrastructure.
Customers outside of the Americas can contact Motorola Solutions for documentation listed here.
The documentation set includes:
•PN MN001458A01-B describes how to get the device up and running.
•describes how to use the device.
•describes how to safely use the device.
30 Send Feedback
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