ongratulations on purchasing your Motorola iDEN i2000 multiservice, digital, portable global phone. The use of two state-of-
C
the-art technologies, iDEN and GSM (Global System for Mobile
communications), provides worldwide services to keep you in constant
touch with your business and personal contacts wherever you travel.
A removable Subscriber Identity Module (SIM) card holds all your
personal information, including secure Personal IdentiÞcation Numbers
(PINs), names, and phone numbers. Just as you protect your credit and
bank cards with PINs, you can safeguard your SIM card with a PIN.
Exciting new features include a vibration-only key, call barring, and a
missed-call indicator to help provide efÞcient operation of your
And, new ease-of-dialing features, such as Turbo Dial
Received and Sent lists, as well as stored names and numbers, help you
to quickly make and return phone calls.
Your
2000 offers:
Phone Mode - for cellular phone operation. See page 15.
¥
¥ Private Mode - for two-way radio use to talk with one person in
your iDEN service area. See page 40.
¥ Group Mode - for two-way radio use to talk with several people in
your iDEN service area. See page 44.
¥ Messaging Services - for message and voice mail. See page 47.
¨
and the Last Ten
2000.
NOTE
¥ Some features of your i2000 are available only in the
iDEN service area, and are indicated as such in this
guide.
¥ This guide describes the features of the
were set up by Motorola. However, your carrier or your
organization may have changed or added features. For
more information, check with your carrier or your
organization.
2000 as they
Setting Up Your i2000 for Use
Before you can use your new i2000, youÕll need to:
1. Insert the SIM cardÑsee page 4.
2. Attach the batteryÑsee page 5.
3. Turn on your i2000Ñsee page 6.
4. Optional: Enter a PIN for your SIM cardÑsee page 7.
1
i2000 UserÕs Guide
Features of Your i2000
1. Antenna
2. Earpiece
3. Volume
Control
Buttons
4. Push-To-Talk
(PTT) Button
5. Scroll Key
6. Mode Key
7. LED
8. On/Off Key
11. Alphanumeric
Display
12. Option Keys
13. Send/End Key
14. Menu Key
2
9. Vibe-all Key
10. Microphone
NOTE
15. Alphanumeric
Keypad
16. Speaker Key
17. Accessory
Connector
Before you use your i2000 for the Þrst time,
remove the plastic lens protector from the
display.
Getting Started
1.
2 .
3 .
4 .
5 .
6 .
7 .
8 .
9 .
1 0 .
11.
12.
13.
14.
15.
16.
17.
AntennaExtend for optimal signal.
EarpieceListen to calls when the speakerphone is
off.
Volume Control
Buttons
Push-To-Talk
(PTT) Button
Scroll KeyPress the left side to scroll backward or
Mode KeyPress to change modes. (iDEN use only)
LED (Light
Emitting Diode)
On/Off Button Press and hold to turn your i2000 on or off.
Vibe-All KeyPress to silence or turn on the ringer tone.
MicrophoneUse to speak during calls.
Alphanumeric
Display
Option KeysPress the right or left option key to select
Send/End KeyPress to answer an incoming Phone call.
Menu KeyPress to scroll through menu options.
Alphanumeric
Keypad
Speaker Key Press to switch between the earpiece and
Accessory
Connector
Press to adjust volume levels in Phone,
Private, and Group modes. In mail menus,
press to scroll forward and backward.
Transmit a Private or Group Call, or aCall
Alert
ª
. Press and hold to talk; release to
listen.
(iDEN use only)
the right side to scroll forward through
menu options and lists. When entering
text, press to erase text or add a space.
Check the phoneÕs status. See Table 1 on
page 6 for more information.
View up to four lines (up to 12 characters
per line) or six lines (up to 16 characters
per line) on the display.
the menu option that appears directly
above the key.
After entering a phone number, press to
dial the call or to redial the entered phone
number. Press to end Phone calls.
Enter telephone numbers, Private Call
IDs, and alphanumeric characters.
speaker during Private and Group calls.
(iDEN use only)
Use to connect accessories or the battery
charger.
3
i
i2000 UserÕs Guide
Inserting the SIM Card
The SIM card contains all your stored names, numbers, and PINs after
you enter them in your i2000. You can make a phone call only when the
SIM card is properly placed in the phone.
NOTEDepending on the network that you are on, you may be
able to make an emergency call without a SIM card.
Important! Insert and remove your SIM card with care so that you do
not lose it.
To insert the SIM card:
1. If your
you see the message ÒPowering OffÓ.
2. If the battery is attached,
remove it.
see ÒDetaching the BatteryÓ
on page 5.
3. Turn the phone over so that
the antenna is at the upper
left corner.
4. Slide the latch to the left
position and open the SIM
card holder.
5. If you have a full-size SIM
card, gently punch out the
mini SIM card.
6. Position the cut corner of the
SIM card as illustrated and
slide the card into the holder.
7. Close the card holder and
slide the latch to the right.
8. Now, you can attach the
battery. See ÒAttaching the
BatteryÓ on page 5.
2000 is on, press and hold the On/Off button until
For information,
Latch
Latch
SIM card
holder
SIM
card
4
Getting Started
Charging and Attaching the Battery
Remove the battery from the protective case provided in the original
packaging. When the battery is not attached to the phone or being
charged, store it in this case.
Charging the Battery
NOTEBefore you use the battery for the Þrst time, charge it
for at least three hours.
Attach the charger connector to the i2000, then ßip open the prongs and
plug the charger into an electrical outlet. For more information about
chargers, see ÒTravel ChargerÓ on page 57, ÒVehicular Battery
ChargerÓ on page 58, and ÒDesktop Dual-Pocket ChargerÓ on page 59.
Attaching the Battery
To attach the battery to your i2000,
align the battery as shown. Press down
on the battery until you hear a click.
Battery and Charging Status
A low battery is indicated by a short,
chirp-like sound through the speaker.
The battery strength icon shows the
remaining charge in the battery. Three
bars indicate full charge. When you
have less than Þve minutes of talk time
remaining, the indicator ßashes.
Icon
Flashes
ChargingLow Battery0-30%31-60%61-90%91-100%
DischargingLow Battery0-10%11-40%41-70%71-100%
Figure 1. Battery Charging Status
Latch
Detaching the Battery
To detach the battery, press the latch to release the battery and slide the
battery downward.
NOTEBefore removing the battery, make sure the phone is
turned Off.
5
i
i
i
i2000 UserÕs Guide
Turning On Your i2000
Press the On/Off button until a set of icons appears on your
display. (For a description of the icons, see page 7.) Then a message,
such as ÒPlease WaitÓ, displays while the i2000 connects to your
carrierÕs network.
(Your Carrier
Message)
(888)
First Screen Second Screen Third Screen
555-1212
The second line of text on the Phone Ready screen displays the System
Name, which is the name of the network providing service in the iDEN
or GSM service area.
If your Home carrier is an iDEN carrier, then when you are in an iDEN
service area, the third line displays the local time and date. When you
are in the GSM service area, the third line displays the name of your
Home carrier.
The LED indicator located on top of the i2000 shows the service state.
See Table 1 .
Table 1: Status LIght (LED) Indicator
Please Wait
Connecting
LED IndicatorStatus of Your i2000
Flashing RedRegisteringÑyour i2000 is signing on to
your carrierÕs network. Please wait.
Solid RedNo serviceÑyour
It will continue trying to connect every
two minutes as long as it is turned on.
Flashing GreenIn serviceÑyour
You can now place and receive calls.
Solid GreenIn useÑ-your
used. Check to make sure that you
ended the last call by pressing
2000 cannot sign on.
2000 is ready to use.
2000 is currently being
Turning Off Your i2000
Press and hold the On/Off button until you see the message
ÒPowering OffÓ.
6
.
Getting Started
Light Sensor
On your i2000, when a key is pressed, the light sensor will activate the
backlight only when your phone is in poor lighting conditions. If
illumination is needed, even when the backlight is disabled, you can
manually override the sensor by pressing and holding the MENU key. This
will activate the backlight. In a charger, the backlight will always be
illuminated.
SIM Card PIN
To prevent unauthorized use of your phone, you may set a SIM card PIN.
After the PIN is set, each time the i2000 is turned on, a PIN must be entered.
After you set a pin, you can later change or disable it.
If your i2000 requires a SIM PIN, follow the steps in ÒEntering the PINÓ
on page 7.
If your i2000 does not require a PIN and you wish to set one, follow the
steps in ÒEnabling the PIN RequirementÓ on page 9.
Entering the PIN
NOTEAs you enter PIN and PUK (pin unblock) numbers,
remember that pressing and holding the 9 key dials the
emergency number.
NOTEThe Time and Date will not appear on your display
when operating in GSM phone networks.
1. Enter your PIN. As you enter it, an
asterisk appears for each character. This
prevents others from seeing your PIN.
If you enter an incorrect PIN, the
message, ÒWrong PINÓ appears. After
three incorrect attempts, even if you turn
off the phone and turn it on again, the
SIM card PIN is blocked. If this happens,
see "Unblocking the PIN", below.
2. Select ÒOKÓ. Now you are ready to place
calls or check your mail.
You can disable the PIN entry requirement.
For more information, see ÒDisabling the PIN
RequirementÓ on page 9.
Enter
SIM PIN
****
Cancl OK
Phone Ready
(System Name)
2:12p 07/21
Name Mail
7
i2000 UserÕs Guide
Unblocking the PIN
If you forget your PIN and try, unsuccessfully,
to enter it three times, access to your i2000
with that SIM will be blocked. To gain access,
you must Þrst unblock the PIN.
To unblock the PIN:
1. Call your carrier for your PUK (PIN
unblock code).
2. At the ÒEnter PUKÓ screen, enter your
PIN Unblocking Key (PUK). As you
enter it, an asterisk appears for each
character. This prevents others from
seeing your PUK.
3. Select ÒOKÓ.
4. At the ÒNew PINÓ screen, enter a new
PIN.
5. Select ÒOK.
6. At the ÒRepeat New PINÓ screen, enter
the new PIN again.
7. Select ÒOKÓ. After the system validates
your new PIN, your phone is ready for
normal use.
NOTE
If you unsuccessfully enter the PUK number ten
times, the PUK is blocked. If this happens, you will get
a message to call your service provider.
You may, however, make emergency calls.
PIN Blocked
Call Your
Provider
Name Mail
Enter PUK
**_______
New PIN
**_______
Cancl OK
Cancl OK
Changing the PIN
To change your SIM card PIN:
1. From the Phone Ready screen, press until you see the
ÒPrgmÓ menu option.
2. Select ÒPrgmÓ.
3. Press ,
4. Select ÒOKÓ. At the ÒChange PIN?Ó
screen, select ÒOKÓ.
5. At the ÒOld PINÓ screen, enter your
46=Change
SIM PINs
Exit OK
current PIN then select ÒOKÓ.
8
Getting Started
6. At the ÒNew PINÓ screen, enter your new
PIN then select ÒOKÓ.
7. At the ÒRepeat New PINÓ screen, enter
your new PIN again then select ÒOKÓ.
New PIN
****
Cancl OK
Disabling the PIN Requirement
Important! If you disable the PIN requirement, you remove protection
of the personal data on your SIM card each time your i2000 is turned on.
Anyone can then use your phone and your personal data.
1. From the Phone Ready screen, press until you see the
ÒPrgmÓ menu option.
2. Select ÒPrgmÓ.
3. Press ,. The Ò47=Require
SIM PIN:OnÓ screen displays,
indicating that the PIN requirement is
set.
47=Require
SIM PIN:On
Exit Off
4. Select ÒOffÓ.
5. Enter your SIM PIN (your carrier provides
the initial SIM Card PIN).
6. Select ÒOkÓ.
7. Select ÒExitÓ.
Enabling the PIN Requirement
1. From the Phone Ready screen, press
until you see the ÒPrgmÓ menu
option.
2. Select ÒPrgmÓ.
3. Press ,. The 47=Require SIM
PIN:OffÓ screen displays, indicating that
the PIN requirement is off.
4. Select ÒOnÓ.
5. Enter your SIM PIN (your carrier provides the initial SIM Card
PIN).
6. Select ÒOkÓ.
7. Select ÒExitÓ.
47=Require
SIM PIN:Off
Exit On
9
i2000 UserÕs Guide
When the PIN is enabled, you are prompted to
enter your PIN each time you turn on your
i2000 . Until a valid PIN is entered, you can
use the phone only to enter the emergency
Enter
SIM PIN
number.
After the PIN is accepted, the Phone Ready
screen displays.
NOTEImportant! Incorrectly entering your PIN three times
causes the phone to be blocked. To unblock your phone,
you must contact your carrier.
10
Getting Started
Display Icons
Display icons appear on the screen to inform you of existing conditions.
See the following list.
The following icons may appear along the top of the display.
Signal Strength Indicator
Shows the signal strength. Six bars indicate the strongest
signal. Calls and messages may not be sent or received in
weak signal areas.
Battery Strength Indicator
Shows the remaining charge in your battery. Three bars
show full charge. The indicator ßashes when you have
less than Þve minutes of talk time remaining.
Voice Mail
Indicates that unplayed messages are waiting in your
voice mail box.
New Message Mail
Indicates that you have new text messages in your mail
box.
Unread Message Mail
Indicates that you have unread Message Mail.
Vibrate All
Indicates that the Vibrate All option is turned on. You
will not hear a ring tone.
Call Forward
Indicates that incoming phone calls are being forwarded.
Active Line Indication
Displays the active phone line (1 or 2).
Private/Group Mode Speaker
Indicates that the Private/Group speaker is off. You will
hear calls through the earpiece.
11
i2000 UserÕs Guide
About Modes and Menus
Modes and menus are the navigational tools, providing access to the
various features of your i2000. Pressing the Mode key takes you
M
o
d
e
through the mode choices. Pressing the Menu key takes you
through the menu options within each mode.
There are four modes:
¥ PhoneÐFor cellular phone calls. See page 15.
¥ PrivateÐfor one-to-one radio calls. See page 36.
¥ GroupÐFor radio calls with all individuals in a designated talkgroup.
See page 44.
To change modes:
M
o
Press until you see the desired mode.
d
e
To select menu options:
Press until you see the desired menu option, then press
under the desired menu option to select it.
Setting the Time and Date
If your carrier provides this option, you can set your phone to display
the current time and date. Unless the phone is turned off, it continues to
display the current time during a loss of service.
You have a choice of a 12- or a 24-hour clock format. See Table 2.
NOTE
When this feature is activated, your phone
automatically displays local time.
12
Table 2: Time Display Options
12-Hour Display24-Hour Display
12:00a 00:00
6:25a 06:25
12:00p 12:00
6:25p 18:25
Getting Started
You have a choice of either a MM/DD (month/day) or a DD/MM (day/
month) date format. See Table 3.
Table 3: Date Display Options
Month/Day Format
Date
January 2nd01/0202/01
January 31st01/3131/01
October 9th10/0909/10
December 31st12/3131/12
(MM/DD)
Day/Month Format
(DD/MM)
If your carrier activates the time and date, they are displayed on the third
line in all modes (Phone, Private, and Group). The time of day is also
shown during an active Phone call. The time and date are not displayed
in Group mode when you select an Area option.
To set the time and date format:
1. From the Phone Ready screen, press
until you see the ÒPrgmÓ menu
option.
2. Select ÒPrgmÓ
71=Time/
Date
Exit Ok
3. Press ,.
4. Select ÒOkÓ. The Time/Date screen displays.
The default (preset) time and date format that
displays depends on your carrier. You can
accept the default format or select an
alternate format.
Time/Date
Display:On
Exit Off
5. Press until you see the
Time Format screen.
6. Do one of the following:
¥ To use the 12-hour format, go to the
next step.
¥ To use the 24-hour format, select
Ò24hrÓ. See Table 2 on page 12.
Time Format:
12 Hour
Exit 24hr
13
i2000 UserÕs Guide
7. Press until you see the
Date Format screen.
8. Do one of the following:
¥ To use the MM/DD format, select
ÒExitÓ.
Date Format:
MM/DD
Exit DD/MM
¥ Or to use the DD/MM format, select
ÒDD/MMÓ. See Table 3 on page 13.
9. Select ÒExitÓ. The Ready screen for each mode (Phone, Group,
and Private) now displays the selected time and date formats.
Changing the Display Language
You can customize your i2000 to display one of four languages:
English, French, Spanish, or Portuguese. You can manually select one of
these languages or have your SIM select it for you (Automatic).
To change the displayed language:
1. From the Phone Ready screen, press until you see the
ÒPrgmÓ menu option.
2. Select ÒPrgmÓ
3. Press ,.
4. Select ÒOkÓ.
5. Press to scroll through the
language options.
Selecting ÒExitÓ at any time retains the
current language selection.
6. When the desired language appears on
your display, select ÒOkÓ. The displayed
text immediately changes to the selected
language.
7. Select ÒExitÓ.
The language that you select will be the
displayed language.
70=Language
Automatic
Exit Ok
70=Language
English
Cancl
70=Language
Francais
Ok
OkCancl
14
Making Phone Calls
MAKING PHONE CALLS
In addition to making and receiving phone calls in Phone mode, you can
use the speakerphone, set vibration alerts, forward calls, use call
waiting, put calls on hold, use three-way calling, and create and use
stored lists. Phone Ready is the main screen.
You can also have an optional, alternate line on your i2000. Your
alternate line will have its own unique number so that you can designate
special use for each line.
You can place a call by entering the phone number on the keypad.
1. From the ÒPhone ReadyÓ screen, using
the keypad, enter the desired number.
If you make a mistake, press
once to move back one digit, or select
ÒCanclÓ to start over.
2. Press to place the call.
3. To end the call, press .
International Phone Calls
To make an international phone call, press and hold . After about
two seconds, the international dialing preÞx + appears in the display.
This allows you to call from any country without knowing the local
international access code.
Phone Ready
(System Name)
3:15p 08/21
Name Mail
Inserting Pauses into Phone Numbers
To add a three-second pause character to a phone number, press and
hold for about two seconds. The pause symbol (P) will appear.
Using Other Dialing Methods
To use Scroll, Speed Dial, or Name Search, names and numbers must be
programmed in your phone. See ÒCreating, Editing, and Using Stored
ListsÓ on page 30.
Scroll
1. From the Phone Ready screen, press to scroll backward
or forward through your stored list of numbers and names.
2. Press to place the call.
3. To end the call, press .
15
i2000 UserÕs Guide
Phone Ready
1
Cancl
Speed Dial
1. From the Phone Ready screen, press until you see the
ÒSpd#Ó option on the last line of your display.
2. Select ÒSpd#Ó.
3. Enter the assigned speed-dial number (1-100). You will see the
stored name and phone number associated with the speed-dial
number.
4. Press to place the call.
5. To end the call, press .
Name Search
1. From the Phone Ready screen, select ÒNameÓ.
2. Using the keypad, enter the Þrst letter of the desired name, for
example, to search for the name Bob:
a. Enter ÒBÓ by pressing twice.
b. Press to scroll through all the names starting with ÒBÓ
until you see ÒBobÓ.
3. Press to place the call.
4. To end the call, press .
Last Number Redial
To redial the last number that you called, press.
Turbo Dial
Turbo Dial enables you to quickly place a phone call by simply pressing
and holding the numeric key on the keypad that corresponds to the
stored entry in your Phone list directory. There are eight Turbo Dial
positions, 1 through 8.
NOTE
From the Phone Ready screen:
1. Select one of the Þrst eight entries in the
Phone list using key numbers
1 through 8. For example, press for
speed dial #1. Keypad numbers 0 and 9
are not available for Turbo Dialing.
¨
If you are on a Phone call, place the call on hold
before using Turbo Dial.
16
Making Phone Calls
2. Press and hold the desired key for two
seconds to activate Turbo Dial. The
phone begins to dial the number and
ÒPhone ReadyÓ changes to ÒPhone-In
UseÓ.
Phone-In Use
Voice Mail
12:45p 10/18
3Way Spkr
Automatic Redial
If you receive a ÒSystem Busy, Try LaterÓ message, press to have
your phone automatically redial the number. You will hear a ring-back
tone when the call is successful.
Emergency Dial
You can dial the emergency phone number even if the keypad is locked.
You can make the call regardless of any security codes and, depending
on the network, with or without a SIM card inserted. If you are on an
active call, you must end it before using the emergency number.
1. From any mode (Phone, Private, or Group), press and
hold for two seconds until the phone displays
ÒEMERGENCYÓ. The phone then automatically dials the
emergency number.
2. To end the call, press . The emergency phone number will
not be saved as the last number dialed.
NOTE
For more information on the Emergency Dial feature,
contact your carrier.
Hands-Free Speakerphone
The i2000 provides the convenience of a speakerphone for holding
impromptu meetings or listening to your voice mail messages.
During speakerphone operation, you may either speak or listen, but you
cannot do both at the same time.
To use the speakerphone:
1. Select ÒSpkrÓ. The ÒSpkrÓ option ßashes while the speakerphone
is on.
2. Place the phone 15-30 inches (380-760 millimeters) away from
you. In a noisy environment, you may want to move the i2000
closer to you for better transmission.
17
i2000 UserÕs Guide
NOTE
If there is background noise in your area, you may
have difÞculty hearing a callerÕs voice or messages.
To resolve this problem:
M
o
1. Press until you see the ÒMuteÓ menu option.
d
e
2. To listen, press under ÒMuteÓ. The display
changes from ÒPhone In UseÓ to ÒPhone MuteÓ,
indicating that the microphone is muted.
3. To speak, press under ÒMuteÓ again. The
display changes from ÒPhone MuteÓ to ÒPhone In
UseÓ, indicating that the microphone is on.
While the microphone is muted, you can hear
incoming audio, but a caller cannot hear any speech
coming from your i2000.
Receiving a Phone Call
1. Press or press any numeric key (0
through 9).
2. To activate the speakerphone, select
ÒSpkrÓ.
3. To end the call, press .
Missed Call Indicator
Your i2000 notiÞes you of received, but
unanswered phone calls. If you subscribe to
Caller ID, the callerÕs phone number is stored
in your Last 10 Calls Received list. Your
screen displays a ßashing message, for
example, Ò2 Rcvd CallsÓ, with the number of
missed calls.
Press any key to clear the ßashing indicator.
To retrieve the missed calls:
1. From the Phone Ready screen, press
. The menu options change to
ÒCallsÓ and ÒSpd#Ó.
Incoming
Phone Call
End
Phone Ready
(System Name)
2 Rcvd Calls
Name
Phone Ready
(System Name)
10:42a 11/06
Calls
Spkr
Mail
Spd#
18
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