Motorola VT2542, Vonage VT2542 User Manual

User Guide
VT2542 Voice Gateway
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless
Your Internet Telephone Service and Emergency Medical Services (EMS)
Vonage provides access to public emergency call services to all customers. The details vary depending on the country in which you subscribe to Vonage Internet telephone service:
Country Refer To
Canada Your Internet Telephone Service and 911 in Canada (see page iii) United Kingdom Your Internet Telephone Service and 999/112 in the United Kingdom (see page iv) United States of America Your Internet Telephone Service and 911 in the United States (see page v)
VT2542 Voice Gateway User Guide ii
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless
Your Internet Telephone Service and 911 in Canada
Vonage Canada offers a form of 9-1-1 service (9-1-1 Dialing) that is similar to traditional 9-1-1 (91 1) service but has some important differences and limitations when compared with enhanced 9-1-1 service (E911) available in most locations in conjunction with traditional telephone service. With both traditional 9-1-1 and E911 service, your call is sent directly to the nearest emergency response centre. In addition, with E911 service, your call back number and address are visible to the emergency response centre call–taker. With Vonage's 9-1-1 service, your call is sent to a national emergency call centre. The call centre operator will confirm your location information and then transfer your 9-1-1 call to the emergency response centre nearest your location. You should be prepared to confirm your address and call-back number with the operator. Do not hang up unless told directly to do so and if disconnected, you should dial 9-1-1 again.
You should ensure your location information, when registered with Vonage Canada, is kept current at all times. In case you are not able to speak during the 911 call, the call taker would dispatch emergency response vehicles to your last registered address. Remember that you need to update your 9-1-1 Dialing information if you move your device to a different location and/or if you add a new line to your account.
Your 9-1-1 Dialing service is activated when you subscribe to Vonage Canada service.
Caution!
IMPORTANT: When using this VT2542 voice gateway, you CANNOT make any calls, including an emergency call, and E911 location services WILL NOT be available, under the following circumstances:
Your broadband Internet Service Provider (ISP) connection goes down, is lost, or otherwise fails
You lose electrical power
Your broadband, ISP, or Vonage service is suspended or terminated
You should inform any household residents, guests and other persons who may be present at the physical location where you utilize the Vonage Canada service, of the important differences in and limitations of VoIP 9-1-1 Dialing service as compared with E911 service, as set out above.
We limit our liability to you in respect of our 911 Dialing service as we do not have any control over whether, or the manner in which, calls using our 911 Dialing service are answered or addressed by any local emergency response centre and we rely on third parties to assist us in routing 911 Dialing calls to local emergency response centres and to a national emergency calling centre. Prior to subscribing to Vonage Canada service, you must review the full text of applicable limitations of liability set out in the Terms of Service available at
http://www.vonage.ca/features_terms_service.php.
Note: Vonage, not Motorola, is responsible for the provision of VoIP telephony services through this equipment. Motorola shall not be liable for, and expressly disclaims, any direct or indirect liabilities, damages, losses, claims, demands, actions, causes of action, risks or harms arising from or related to the services provided through this equipment.
For more information about 911 and Vonage Internet Phone Service, go to http://www.vonage.ca/911.
VT2542 Voice Gateway User Guide iii
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless
Your Internet Telephone Service and 999/112 in the United Kingdom
Vonage provides access to public emergency call services to all customers. When you dial 999/112, your call is routed from the Vonage network to national emergency operators who will handle your call.
Caution!
IMPORTANT: When using this VT2542 voice gateway, you CANNOT make any calls, including an emergency call, and 999 location services WILL NOT be available, under the following circumstances:
Your broadband Internet Service Provider (ISP) connection goes down, is lost, or otherwise fails
You lose electrical power
Your broadband, ISP, or Vonage service is suspended or terminated
When using this voice gateway, you may be able to make an emergency call to an operator, but E999 location services may not be available, under the following circumstances:
You have changed the physical address of your voice gateway, and you did not update or oth erwise advise
Vonage of this change.
You are using a non-U.K. telephone number.
There are delays in making your location information available in or through the local automatic location
information database.
Note: Vonage, not Motorola, is responsible for the provision of VoIP telephone services through this equipment. Motorola shall not be liable for, and expressly disclaims, any direct or indirect liabilities, damages, losses, claims, demands, actions, causes of action, risks or harms arising from or related to the services provided through this equipment.
To learn more about 999 and Vonage Internet Phone Service, go to
http://www.vonage.co.uk/features.php?feature=911.
VT2542 Voice Gateway User Guide iv
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless
Your Internet Telephone Service and 911 in the United States
Caution!
IMPORTANT: When using this VT2542 voice gateway, you CANNOT make any calls, including an emergency call, and E911 location services WILL NOT be available, under the following circumstances:
Your broadband Internet Service Provider (ISP) connection goes down, is lost, or otherwise fails
You lose electrical power
Your broadband, ISP, or Vonage service is suspended or terminated
When using this voice gateway, you may be able to make an emergency call to an operator, but E911 location services may not be available, under the following circumstances:
You have changed the physical address of your voice gateway, and you did not update or oth erwise advise
Vonage of this change.
You are using a non-U.S. telephone number.
There are delays in making your location information available in or through the local automatic location
information database.
Note: Vonage, not Motorola, is responsible for the provision of VoIP telephone services through this equipment. Motorola shall not be liable for, and expressly disclaims, any direct or indirect liabilities, damages, losses, claims, demands, actions, causes of action, risks or harms arising from or related to the services provided through this equipment.
For more information about 911 and Vonage Internet Phone Service, go to http://www.vonage.com/911.
VT2542 Voice Gateway User Guide v
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless

Important Safety Information

IMPORTANT SAFETY INSTRUCTIONS when using your telephone equipment, basic safety precautions should always be followed to reduce the risk of fire, electric shock, and injury to persons, including the following:
Read all of the instructions listed here and/or in the user manual before you operate this device. Give
particular attention to all safety precautions. Retain the instructions for future reference.
This device must be installed and used in strict accordance with manufacturer's instructions as described in
the user documentation that is included with the device.
Comply with all warning and caution statements in the instructions. Observe all warning and caution symbols
that are affixed to this device.
To prevent fire or shock hazard, do not expose this device to rain or moisture. The device must not be
exposed to dripping or splashing. Do not place objects filled with liquids, such as vases, on the device.
To prevent electric shock, this device may require a grounding conductor in the line cord. Connect the device
to a grounding type ac wall outlet using the power cord supplied with the device.
This device was qualified under test conditions that included the use of the supplied cables between systems
components. To ensure regulatory and safety compliance, use only the provided power and interface cables and install them properly.
Different types of cord sets may be used for connections to the main supply circuit. Use only a main line cord
that complies with all applicable device safety requirements of the country of use.
Installation of this device must be in accordance with national wiring codes and conform to local regulations.
Operate this device only from the type of power source indicated on the device's marking label. If you are not
sure of the type of power supplied to your home, consult your dealer or local power company.
Do not overload outlets or extension cords, as this can result in a risk of fire or electric shock. Overloaded AC
outlets, extension cords, frayed power cords, damaged or cracked wire insulation, and broken plugs are dangerous. They may result in a shock or fire hazard.
Route power supply cords so that they are not likely to be walked on or pinched by items placed upon or
against them. Pay particular attention to cords where they are attached to plugs and convenience receptacles, and examine the point where they exit from the device.
Place this device in a location that is close enough to an electrical outlet to accommodate the length of the
power cord.
Place device to allow for easy access when disconnecting the power cord of the device from the AC wall
outlet.
Do not connect the plug into an extension cord, receptacle, or other outlet unless the plug can be fully
inserted with no part of the blades exposed.
Place this device on a stable surface.
It is recommended that the customer install an AC surge protector in the AC outlet to which this device is
connected. This is to avoid damaging the device by local lightning strikes and other electrical surges.
Postpone installation until there is no risk of thunderstorm or lightning activity in the area.
VT2542 Voice Gateway User Guide vi
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless
Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of
electric shock from lightning. For added protection, unplug the device from the wall outlet and disconnect the cables to avoid damage to this device due to lightning and power surges.
Do not cover the device, or block the airflow to the device with any other objects. Keep the device away from
excessive heat and humidity and keep the device free from vibration and dust.
Wipe the device with a clean, dry cloth. Never use cleaning fluid or similar chemicals. Do not spray cleaners
directly on the device or use forced air to remove dust.
CAUTION: To reduce the risk of fire, use only No. 26 AWG or larger (e.g., 24 AWG) UL Listed or CSA
Certified Telecommunication Line Cord, or national equivalent.
Disconnect TNV circuit connector(s) before disconnecting power.
Disconnect TNV circuit connector before removing cover.
Do not use this product near water for example, near a bathtub, washbowl, kitchen sink or laundry tub, in a
wet basement, or near a swimming pool.
Avoid using a telephone (other than a cordless type) during an electrical storm. There may be a remote risk of
electric shock from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak.
Use only the power cord and batteries indicated in this manual. Do not dispose of batteries in a fire. They may
explode. Check with local codes for possible disposal instructions.
Upon completion of any service or repairs to this device, ask the service technician to perform safety checks
to determine that the device is in safe operating condition.
Do not open the device. Do not perform any servicing other than that contained in the installation and
troubleshooting instructions. Refer all servicing to qualified service personnel.
SAVE THESE INSTRUCTIONS
VT2542 Voice Gateway User Guide vii
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless

FCC Interference Statement

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential environment. This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communicati o n s. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by tu rning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:
Reorient or relocate the receiving antenna.
Increase the separation between the device and receiver.
Connect the device into an outlet on a circuit different from that to which the receiver is connected.
Consult the dealer or an experienced radio/TV technician for help.
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.
FCC CAUTION: Any changes or modifications not expressly approved by Motorola for compliance could void the user's authority to operate the equipment.

FCC Radiation Exposure Statement

IMPORTANT NOTE:
This equipment complies with FCC radiation exposure limits set forth for an uncontrolled environment. To comply with the FCC RF exposure compliance requirements, the separation distance between the antenna and any person's body (including hands, wrists, feet and ankles) must be at least 20 cm (8 inches).
This transmitter must not be co-located or operation in conjunction with any other antenna or transmitter. The availability of some specific channels and/or operational frequen cy bands are country dependent and are
firmware programmed at the factory to match the intended destinations. The firmware setting is not accessible by the end user.
VT2542 Voice Gateway User Guide viii
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless

Industry Canada (IC) Statement

This device complies with RSS-210 of the Industry Canada Rules. Operation is subject to the following two conditions:
1 This device may not cause interference, and 2 This device must accept any interference, including interference that may cause undesired operation of the
device.
This device has been designed to operate with the antennas listed below, and having a maximum gain of 2 dB. Antennas not included in this list or having a gain greater than 2 dB are strictly prohibited for use with this device. The required antenna impedance is 50 ohms.
This device has been designed to operate with the antenna shipped with the unit, Motorola part number 495088-001.
To reduce potential radio interference to other users, the antenna type and its gain should be so chosen that the equivalent isotropically radiated power (e.i.r.p) is not more than that permitted for successful communication.
IC Radiation Exposure Statement
IMPORTANT NOTE:
This equipment complies with IC radiation exposure limits set forth for an uncontrolled environment. This equipment should be installed and operated with a minimum distance of 20 cm between the radiator and your body.
This Class B digital apparatus complies with Canadian ICES-003. Cet appareil numérique de la classe B est conforme à la norme NMB-003 du Canada.
Wireless LAN Information
This device is a wireless network product that uses Direct Sequence Spread Spectrum (DSSS) radio
technology. The device is designed to be inter-operable with any other wireless DSSS product that complies with:
"The IEEE 802.11 Standard on Wireless LANs (Revision B and Revision G), as defined and approved by the
Institute of Electrical Electronics Engineers
"The Wireless Fidelity (Wi-Fi) certification as defined by the Wireless Ethernet Compatibility Alliance (WECA).
Restrictions on the Use of Wireless Devices
In some situations or environments, the use of wireless devices may be restricted by the proprietor of the building or responsible representatives of the organization. For example, using wireless equipment in any environment where the risk of interference to other devices or services is perceived or identified as harmful.
If you are uncertain of the applicable policy for the use of wireless equipment in a specific organization or environment, you are encouraged to ask for authorization to use the device prior to turning on the equipment.
The manufacturer is not responsible for any radio or television interference caused by unauthorized modification of the devices included with this product, or the substitution or attachment of connecting cables and equipment other than specified by the manufacturer. Correction of the interference caused by such unauthorized modification, substitution, or attachment is the responsibility of the user.
The manufacturer and its authorized resellers or distributors are not liable for any damage or violation of government regulations that may arise from failing to comply with these guidelines.
VT2542 Voice Gateway User Guide ix
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless
International Declaration of Conformity
We,
Motorola, Inc. Connected Home Solutions 101 Tournament Drive Horsham, PA 19044, USA
1.215.323.1000
declare under our sole responsibility that the
VT2542 Voice Gateway
To which the declaration relates is in conformity with the following standards:
EN 60950-1 EN 300 328 EN 301 489-1/-17 EN 50371 EN 61000-3-2 EN 61000-3-3
The following provisions of the Directive(s) of the Council of the European Union:
EMC Directive 89/336/EEC Low Voltage Directive 73/23/EEC R&TTE Directive 1999/5/EC Waste Electrical and Electronic Equipment (WEEE) Directive 2002/96/EC Restriction of the Use of Certain Hazardous Substances in Electrical Equipment (RoHS) Directive 2002/95/EC
Caring for the Environment by Recycling
When you see this symbol on a Motorola product, do not disp ose of the product with residential or commercial waste.
Recycling your Motorola Equipment
Please do not dispose of this product with your residential or commercial waste. Some countries or regions, such as the European Union, have set up systems to collect and recycle electrical and electronic waste items. Contact your local authorities for information about practices established for your region. If collection systems are not available, call Motorola Customer Service for assistance.
VT2542 Voice Gateway User Guide x
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless
Copyright © 2007 by Motorola, Inc. All rights reserved. No part of this publication may be reproduced in any form or by any means or used to make any derivative work (such as
translation, transformation or adaptation) without written permission from Motorola, Inc. Motorola reserves the right to revise this publication and to make changes in content from time to time without obligation on the part of Motorola
to provide notification of such revision or change. Motorola provides this guide without warranty of any kind, either impl ied or expressed, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Motorola may make improvements or changes in the product(s) described in this manual at any time.
MOTOROLA and the Stylized M Logo are registered in the US Patent & Trademark Office. Vonage, The Broadband Phone Company, and Vonage Digital Voice are registered service marks owned and used under license from Vonage Marketing, Inc., a wholly owned subsidiary of Vonage Holdings Corp. Microsoft, Windows, and Windows ME are either trademarks or registered trademarks other countries. Microsoft Windows screen shots are used by permission of Microsoft Corporation. Computer, Inc. Linux is a registered trademark of Linus Torvalds. Adobe and Reader are registered trademarks of Adobe Systems, Incorporated in the United States and other countries. Netscape and Navigator are registered trademarks of registered trademark of the Open Group in the United States and other countries. Firefox is a registered trademark of the Mozilla Foundation. DOCSIS is a registered trademark of Cable Television Laboratories, Inc. All other owners.
product or service names are the property of their respective
of
Microsoft Corporation in the U.S and/or
Macintosh is a registered trademark
Netscape Communications Corporation
of Apple
. UNIX is a
VT2542 Voice Gateway User Guide xi
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless

Contents

Important Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . vi
FCC Interference Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
FCC Radiation Exposure Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .viii
Industry Canada (IC) Statement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ix
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
Front Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .2
Rear Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Before You Begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Gather Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Positioning Your VT2542 for Optimal Wireless Performance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Connecting the VT2542 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Installation - Wired Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Installation - Wireless Connection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Connecting Your Telephone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Basic Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Logging In to the VT2542 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Configuration Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Exporting the VT2542 Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Importing the Saved Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Restoring Defaults for the VT2542 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Logging Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
WAN Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
WAN Setup for PPPoE (DSL) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
WAN Setup for a Static IP Address (Cable Modem) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
WAN Setup for DHCP (Cable Modem) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
LAN Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .19
Advanced Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .21
IP QoS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .22
IP QoS Traffic Rule . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
DMZ Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Custom Port Forwarding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
IP Filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .29
Custom IP Filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
LAN Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
Web Filters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
Dynamic DNS Client . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
Multicast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .34
Static Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Dynamic Routing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
VT2542 Voice Gateway User Guide xii
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless
Remote Web Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Remote SSH Access . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .38
Ethernet Switch . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .39
TOOLS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Restore Defaults . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .40
Import/Export Configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
Remote Log – Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
User Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Ping Test . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Restart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
STATUS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Network Statistics . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Connection Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
DDNS Update Status . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
DHCP Clients . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Product Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
System Log – Router . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Configuring TCP/IP. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Configuring TCP/IP in Windows 2000 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .51
Configuring TCP/IP in Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Verifying the IP Address in Windows 2000 or Windows XP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Setting Up Your Wireless LAN (WLAN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
Establishing Security for Your Wireless LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Configuring WEP on the VT2542 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Creating an Access List for Your Wireless LAN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .63
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .64
Resetting All of Your Equipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .65
Contact Us. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .67
Glossary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Software License . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
VT2542 Voice Gateway User Guide xiii
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless

Overview

Y o ur new VT2542 V oice Gateway enables up to two standard analog telephones to use digital telephone services over a broadband Internet connection. The broadband connection can be with any high-speed data service using either a cable modem or a DSL (digital subscriber line) modem.
The VT2542 has four ports and wireless capabilities. You can connect up to four devices to your VT2542.

Features

The VT2542 Voice Gateway provides:
Four Ethernet ports
Built-in router for a home or small office local area network (LAN)
Wireless and wired network connectivity
Up to two lines of robust, full-featured telephone and fax service
Voice-over-data prioritization so you can speak on the phone while using the Internet with no reduction in
voice quality
VPN passthrough support for remote access to enterprise applications
Portability to plug into any cable or DSL broadband connection (see “Your Internet Telephone Service and
Emergency Medical Services (EMS)” on page ii for important information if you move your voice gateway to
another location)
Plug-and-play installation
Compact, low-profile design
Easy Web-based configuration (see “Basic Configuration” on page 11)
Support for features such as caller ID, call waiting, thre e-way calling, and call forwarding
Firewall to help protect your network against external attacks
VT2542 Voice Gateway User Guide 1
Overview Installation Troubleshooting Contact FAQ Glossary License

Front Panel

The front panel provides the following lights: 123
Configuration: Basic Advanced TCP/IP Wireless
1
Sectio n
Light Description
1 Wireless
2 Phone 1, 2
3Internet Indicates the Internet connection speed:
Indicates the status of the wireless net work: If the Wireless LED is
Solid green, the wireless network is active.
Green and flashing, there is wireless network activitiy.
Off, the wireless network is not engaged.
Indicates the status of phone line one and optional line two, respectively: If the Phone (1, 2, or both) LED is
Solid green, the phone for that line is on hook, registered with Vonage, and ready for use.
Green and flashing, the phone for that line is ringing or off hook.
Orange, you have voice mail.
Flashing in unison with the Power light, the voice gateway is downloading a firmware
upgrade from Vonage. Please do not unplug or disconnect your voice gateway while it is
downloading firmware.
Off, the phone line is not registered for Vonage service. You cannot use it for phone calls.
If the Internet LED is
Solid green, your connection speed is 100Base-T
Solid yellow, your connection speed is 10Base-T
The LED flashes when there is activity on the Internet connection.
23
4
5
4 Ethernet 1 - 4Indicates that a device is connected to the port and the speed of the Ethernet connection:
If an Ethernet LED is
Off, no device is connected to the port
Solid green, a device is connected to the port (100Base-T)
Solid yellow, a device is connected to the port (10Base-T)
A flashing yellow or green LED indicates that there is activity on the Ethernet connection.
5Power If the Power LED is red — blinking or solid — restart the voice gateway.
W
During the power up, the voice gateway flashes several times while connecting, retrieving the IP address, and downloading configuration information from Vonage.
During firmware downloads (optional), the Phone and Power LEDs flash rapidly. Please do
not unplug or disconnect your voice gateway while it is downloading firmware.
When the Power LED is a solid green, the voice gateway has successfully registered with
Vonage. If a firmware upgrade was needed, it has been successfully completed.
VT2542 Voice Gateway User Guide 2
Overview Installation Troubleshooting Contact FAQ Glossary License

Rear Panel

The rear panel provides the following ports:
Configuration: Basic Advanced TCP/IP Wireless
2
1
3
4
5
6
Key Item Description
1Power Connector for the AC power adapter. 2 Reset If you lose your internet connection, use the reset button to reestablish communication. 3 Ethernet
1 -4
4InternetConnect your cable or DSL modem to the VT2542. 5 Phone
1and2
6 Antenna Rotatable antenna used for wireless connections.
Ethernet ports that let you to connect up to four devices to your voice gateway.
Connect one or two phones to one and two (optional). If you subscribe to only one phone line from Vonage, you must connect your phone to the Phone 1 port.
VT2542 Voice Gateway User Guide 3
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless

Installation

Before You Begin

Before you begin installation, check that you received the following items with your VT2542:
Item Description
AC adapter Connects the VT2542 to an AC electrical outlet (the plug shown is for the United
States or Canada; yours may look different)
Ethernet cables Blue cable connects the Internet port on your VT2542 to your cable or DSL modem
Yellow cable connects the Ethernet port on your VT2542 to a computer or other network device
Vertical mounting stand Provides vertical mounting on a desktop or other flat surface to use less space
VT2542 Voice Gateway Quick Start Guide
Tel ephone Jack Adapter
Note: The Ethernet cables and telephone cord provided are standard and color coordinated to help with installation. You can use substitute with other standard cables and cords to meet your needs.
In addition to your VT2542 voice gateway, you also need:
(UK only)
Provides instructions to quickly set up and configure your voice gateway
Converts a British BT431 telephone cord to RJ-11 to connect to the voice gateway
An established DSL or cable Internet connection
One or two touch-tone telephones
Your computer must meet the minimum requirements listed below:
— Pentium-class processor or faster — 16 MB of memory — 10 MB of hard disk space available — Windows
If you purchased your VT2542 voice gateway from a retail location, you must first activate your Vonage® Phone Service. You will need to provide the WAN MAC ID printed on the bottom of the VT2542.
®
2000, Windows XP
In Canada, visit www.vonage.ca/activate
In the United Kingdom, visit www.vonage.co.uk/activate
In the United States, visit www.vonage.com/activate

Gather Information

You may need to obtain the following information about your high-speed Internet connection:
For a DSL connection only, your user name and password
For a cable modem connection using static IP addresses only, your IP address, subnet mask, default
gateway, and DNS server IP address or addresses
VT2542 Voice Gateway User Guide 4
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless
If you already have a router, we recommend printing its configuration screens to use for reference during
Basic Configuration.

Positioning Your VT2542 for Optimal Wireless Performance

To achieve the best wireless performance, review these guidelines before deciding where to place your VT2542:
Connect at least one computer through a wired Ethernet connection.
Placing your VT2542 in the physical center of your network is best, because its antenna sends out signal in all
directions.
Placing the VT2542 in a higher location, such as on top of a cabinet, helps disperse the signal cleanly,
especially to upper floors.
If possible, position your VT2542 in direct line of sight with other home network devices using a wireless
connection.
Avoid placing the VT2542 next to large, solid objects like computer cases, monitors, walls, fireplaces, etc.
This helps the signal penetrate more cleanly.
Other wireless devices, such as televisions, radios, microwaves, or 2.4 GHz cordless telephones, can
interfere with the signal. Keep these devices away from the VT2542.
Mirrors, especially those that are silver-coated, can reduce transmission performance.
VT2542 Voice Gateway User Guide 5
Overview Installation Troubleshooting Contact FAQ Glossary License

Connecting the VT2542

Installation - Wired Connection

A
You can connect three additional computers or devices to your VT2542. Adding routers and hubs allows you to
create an even larger network.
Computer to configure
the VT2542
Configuration: Basic Advanced TCP/IP Wireless
Cable or DSL Modem
To AC power
You must connec t a
phone to the Phone 1 port
Optional phone or fax machine
for a second line from Vonage
1 Shut down your computer and unplug your cable or DSL modem power cord or adapter. 2 Disconnect your computer from the modem. Do not disconnect your modem from the cable or phone line that
provides your Internet connection.
Note:
Keep your modem off for approximately 10 minutes to clear its memory so it can recognize the
VT2542 when you turn it back on.
3 Connect one end of the blue Ethernet cable to the Ethernet port on your modem. Plug the other end to the
blue Ethernet port (labeled Internet) on the re ar panel of your voice gateway.
4 Connect one end of the yellow Ethernet cable to the yellow Ethernet port on your voice gateway, and the
other end of the cable to the port on your computer.
5 Plug your cable or DSL modem back into an electrical outlet.
VT2542 Voice Gateway User Guide 6
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless
6 Connect the power adapter to the Power port on the rear panel of the voice gateway, and plug the other end
into an electrical outlet.
IMPORTANT: Before you continue, be sure to allow enough time for your voice gateway to
complete its start-up process. VT2542 startup is complete when the Power light on its front panel lights solid green. This usually takes a few minutes.
7 Turn on your computer. The Ethernet light on the VT2542 front panel should light.
IMPORTANT: Before you continue, be sure the VT2542 Power, Ethernet, and Internet lights
are all on.
8 Test your connection. Open a web browser and enter any website address (you can try www.motorola.com).
If you can access the site, you have successfully installed your voice gateway.
9 Repeat step four to connect additional devices.
If your test (STEP 8) is not successful, and you are a:
Cable Modem Users
Turn your cable modem off again for at least 10 minutes. If this does not correct your problem, you may need to register your VT2542 with your cable provider. Please contact them to update your information. Be sure to have the WAN MAC ID (located on the bottom of the VT2542) available. When your Internet connection works, go to C “Connecting Your Telephone” on page 10.
VT2542 Voice Gateway User Guide 7
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless
DSL Modem Users
If you cannot connect to the voice gateway, and your modem was turned off for at least 10 minutes, you may need to set the PPPoE configurations.
1 Open a web browser from a computer connected to one of the VT2542 Ethernet ports. 2 Type http://192.168.15.1 in the address field and press ENTER to access the sign in window. 3 Type router in the Username and Password fields (the default is router for both fields). 4 Click on SETUP (located on the top menu bar), and then click on WAN Configuration (located on menu bar
at the left side of the screen).
5 Select PPPoE from the Type drop down menu. 6 Type the Username and Password you normally use to log into your DSL service.
7 In the Keep Alive field, type 0 to ensure that your DSL link is always active. 8 Click Connect to start your Internet connection. 9 Click Save. Open a web browser and enter a web address (try www.motorola.com). If you can access the
site, you have successfully installed your voice gateway. When your Internet connection works, go to
“Connecting Your Telephone” on page 10
VT2542 Voice Gateway User Guide 8
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless

Installation - Wireless Connection

B
To connect to the voice gateway wirelessly, your computer must have a 802.11b or 802.11g wireless adapter installed. If all wireless security and encryption are disabled on the ada pter and the VT2542, the computer will automatically connect to the voice gateway.
Note: Motorola ships the VT2542 with all wireless security functions disabled. Connect at least one computer to the voice gateway using a wired connection in order to perform the
configuration. Do not attempt to configure the VT2542 over a wireless connection. After your wireless LAN is operational, enable security.
Cable or DSL Modem
Computer to configure the VT2542
VT2542
To AC power
VT2542 Voice Gateway User Guide 9
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless

Connecting Your Telephone

C
1 In the United Kingdom, connect your BT telephone cord to the Telephone Jack Adapter. Connect the adapter
to the green Phone 1 port on the VT2542. In the United States or Canada, connect a telephone cord to the green Phone 1 port on the VT2542.
If you only subscribed to one phone line from Vonage, you must connect your phone to the Phone 1 port.
2 If you subscribed to a second phone or fax line from Vonage, connect a telephone or fax machine to the
Phone 2 port.
3 Check for a dial tone. If you hear a recording instructing you to connect your phone to the Phone 1 port,
please do so. If you hear neither this message nor a dial tone, refer to “Troubleshooting” on page 64.
4 If you hear a dial tone:
In Canada, you are ready to send and receive calls.
In the United Kingdom, call 0207 993 8973 to complete your installation.
In the United States, call 1-800-342-1791 to complete your installation.
VT2542 Voice Gateway User Guide 10
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless

Basic Configuration

The VT2542 provides a graphical user interface (GUI) to configure Ethernet, router, DHCP, and security settings. It is much easier to configure your local area network (LAN) using a VT2542 than with traditional networking equipment. For basic operation, most default settings require no modification.
The following sections describe:
Logging In to the VT2542 (see page 11)
Configuration Overview (see page 12)
Restoring Defaults for the VT2542 (see page 13)
Logging Out (see page 13)
WAN Configuration (see page 14)
LAN Configuration (see page 19)
If DHCP is enabled on all of the computers on your network (LAN), you do not need to change any of the default LAN settings. Unless you have sufficient networking knowledge, we recommend not changing any LAN settings.
For information about advanced configuration, see “Advanced Confi guration” on page 21.

Logging In to the VT2542

1 On a computer connected to the VT2542, open a Web browser. 2 In the Address or Location field, type http://192.168.15.1 and press ENTER to display the Log In page. 3 Type router In the Username field. 4 Type router In the Password field (the default is “router” for both fields). 5 Click Log In to display the HOME page:
If you have difficulty starting the GUI, see “Troubleshooting” on page 64.
VT2542 Voice Gateway User Guide 11
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless

Configuration Overview

The main menu at the top provides:
Item Click To
HOME Display the home page SETUP Perform WAN Configuration or LAN Configuration ADVANCED Enable/configure UPnP, IP QoS, Web filters, multicast, routing, remote Web access, SSH access, port
forwarding, IP filters, and other functionality
TOOLS Restore, import, export, update, or save th e configuration, specify log mes sages, change the pas sword,
determine whether a computer can be reached over the network, or restart the VT2542
STATUS Display network statistical information
HELP Log Out Log out of the VT2542
The following buttons appear at the bottom right on each configuration page:
Display links to information about the Firewall, LAN Clients, PPPoE Connection, UPnP, IP QoS, and RIP
Item Click To
Save Save your changes. If you restart your voice gateway without saving your changes, all of your changes
are lost. After it restarts, the voice gateway uses its last saved configuration.
Cancel Clear your changes on the current p age and return to the main menu. Af ter you click Save, cancel does
not clear your changes.

Exporting the VT2542 Configuration

Before making changes, we recommend exporting the current configuration to use as a backup.
To export the VT2542 configuration:
1 Click Tools. 2 Click Import/Export Configuration to display the Import/Export Configuration page. 3 Click Export. The VT2542 configuration is saved to a file named config.bin on your computer’s hard drive.

Importing the Saved Configuration

If you have exported the configuration, you can import the saved configuration to return the voice gateway to its state when you exported the configuration.
To import a saved configuration from your computer to the VT2542:
1 Click Tools. 2 Click Import/Export Configuration to display the Import/Export Configuration page. 3 Type the path and filename or click Browse to select the desired configuration file. 4 Click Import. The update status appears at the bottom of the window. When the update is finished, the voice
gateway restarts. You will need to log in again.
VT2542 Voice Gateway User Guide 12
Overview Installation Troubleshooting Contact FAQ Glossary License

Restoring Defaults for the VT2542

1 Click TOOLS. 2 Click Restore Defaults on the menu at left:
Configuration: Basic Advanced TCP/IP Wireless
3 Click the Restore Defaults button.
If the VT2542 Power light is red after you restart the VT2542, refer to “Troubleshooting” on page 64.

Logging Out

1 On the main menu, click Log Out. The text Are you sure you want to Log Out? is displayed. 2 Click Log Out. The VT2542 login screen appears.
VT2542 Voice Gateway User Guide 13
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless

WAN Configuration

1 Log in to the VT2542 (see “Logging In to the VT2542” on page 11). 2 Click SETUP. 3 Click WAN Configuration. 4 From the Type drop-down list, choose one of:
PPPoE PPPoE is used with all DSL modems See “WAN Setup for PPPoE (DSL)” on
page 15
Static For some cable modems, the cable company assigns the
cable modem a static (unchanging) IP address. You must provide the IP address, subnet mask, default gateway, and one to three domain name server (DNS) addresses.
DHCP Most cable modems have a dynamic IP addre ss assig ned
by the cable company DHCP server. Typically no additional configuration is needed for the VT2542.
See “WAN Setup for a Static IP Address
(Cable Modem)”
See “PPTP Settings” on page 17
on page 16
VT2542 Voice Gateway User Guide 14

WAN Setup for PPPoE (DSL)

Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless
PPPoE Connection Setup fields and buttons
Field or Button Description
Options We recommend leaving the following select ed:
NAT — Enables Network Address Translation
Firewall — Enables the VT2542 firewall
User name Your PPPoE user name provided by your DSL provider. Password Your PPPoE password provided by your DSL provider. Authentication Sets the authentication:
Auto — Automatic
CHAP — Challenge Handshake Authentication Protocol
PAP — Password Authentication Protocol
Microsoft CHAP v2 is supported in the Auto and CHAP options. MS CHAP v1 is not supported.
MTU The maximum transmission unit for the DSL connection. It is a negotiated value that represents
the maximum size in bytes of the packets sent over the connection. The default is 1492. The maximum is 1500. The minimum is 64.
Override MAC If your cable or DSL provider associates a particular service to a specifi c device, such as your
computer, select this field and type that MAC address in the MAC field to use as a “virtual” WAN
MAC address instead of the VT2542 MAC address. By default, the MAC address printed on the
VT2542 is displayed in this field.
Restore Restores the actual VT2542 MAC address. Enforce MTU If enable d (the default), all TCP segment s must have a size within the PPPoE MTU. If yo u disable
this, you may have problems accessing some Internet sites.
Debug Enables PPPoE debugging for use by technical support personnel only. Connect Establishes the DSL connection. Disconnect
VT2542 Voice Gateway User Guide 15
Ends the DSL connection. If you disconnect your DSL connection, your VoIP service cannot work.
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless

WAN Setup for a Static IP Address (Cable Modem)

Options We recommend leaving the following selected:
NAT — Enables Network Address Translation
Firewall — Enables the VT2542 firewall
Type the following in dotted-decimal format as assigned by your cable provider:
IP Address The static IP address Mask The subnet mask Gateway The gateway IP address Default Gateway The default gateway IP address DNS 1, 2, and 3 One to three domain na m e se rv e r IP addresses
Optional fields and buttons are:
Override MAC If your cable or DSL provider associates a particular service to a specific device, such as your
computer, select this field and type that MAC address in the MAC field to use as a “virtual”
WAN MAC address instead of the VT2542 MAC address. By default , the MAC a ddress prin ted
on the VT2542 is displayed in this field.
Restore Restores the actual VT2542 MAC address.
VT2542 Voice Gateway User Guide 16
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless
PPTP Settings
If you are connecting to a virtual private network (VPN), consult with your network administrator regarding the appropriate Point-to-Point Tunneling Protocol (PPTP) settings for your VPN. The PPTP settings are:
Enable Enables PPTP on your VT2542 Username Pro v ided by your ISP Password Provided by your ISP Server IP Sets the IP address of the server for the VPN, in dotted-decima l format MPPC Enables Microsoft Point-To-Point Compression (MPPC) MPPE Enables Microsoft Point-to-Point Encryption (MPPE) Strength Works with the MPPE feature when the field is checked and enabled
Three encryption strengths are supported by the client:
40-bit
56-bit
128-bit (highest)
Stateless Authentication
Debug Enable or disable the PPTP client application in order to display debug information
You can choose:
Auto — System automatically verify information
CHAP — Challenge Handshake Authentication Protocol
PAP — Password Authentication Protocol
MSCHAP — Microsoft Challenge Handshake Authentication Protocol
MSCHAP-v2 — Microsoft Challenge Handshake Authentication Protocol version 2
VT2542 Voice Gateway User Guide 17
Overview Installation Troubleshooting Contact FAQ Glossary License

WAN Setup for DHCP (Cable Modem)

Configuration: Basic Advanced TCP/IP Wireless
Options We recommend leaving the following selected:
NAT — Enables Network Address Translation
Firewall — Enables the VT2542 firewall
Optional fields and buttons are:
Override MAC If your cable or DSL provider associates a particular service to a specific device, such as your
computer, select this field and type that MAC address in the MAC field to use as a “virtual”
WAN MAC address instead of the VT2542 MAC address. By default , the MAC a ddress prin ted
on the VT2542 is displayed in this field.
Restore Restores the actual VT2542 MAC address. Renew Requests a new WAN IP address for your VT2542 from the DHCP server at Vonage. Release Releases the VT2542 WAN IP addres s.
VT2542 Voice Gateway User Guide 18
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless

LAN Configuration

If DHCP is enabled on all of the computers on your home network (LAN), you should not need to change any of the default LAN settings. For information about enabling DHCP, see “Configuring TCP/IP” on page 51.
Unless you have sufficient networking knowledge, we recommend not changing any LAN settin gs.
LAN Configuration fields and buttons
Field or Button Description
Subnet IP Address Sets your LAN subnetwork IP address in dotted-decimal format. We recommend not
changing the default 192.168.15.0.
Netmask Sets the VT2542 subnet mask, in dott ed-decimal format . The def ault is 255. 255.255.0 , which
enables the VT2542 router to support up 253 users connected through multiple hubs, switches, routers, or wireless access points.
Host Name Sets the voice gateway host name. It can contain any alphanumeric characters, except
spaces.
Domain Sets the domain name. It is used in conjunction with the host name to uniquely identify the
voice gateway. To access the web pages of the voice gateway, you can type 192 .168.15.1 (the IP address) or mygateway1.Motorola_VT (hostmame.domain).
VT2542 Voice Gateway User Guide 19
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless
LAN Configuration fields and buttons (continued)
Field or Button Description
Enable DHCP Server If selected, the DHCP server on the voice gateway assigns IP ad d resses to the computers
and other hosts on your network, if they have DHCP enabled (see “Configuring TCP/IP” on page 51). By default, the voice gateway DHCP server is enabled.
If there is another DHCP server running on your network (on another router), you must disable one of the DHCP servers.
Start IP Sets the first IP address assigned by the DHCP server, in dotted-decimal format. It must be
greater than the IP address value of the voice gateway. For examp le , if t he IP a ddress of the voice gateway is 192.168.15.1 (default), the starting IP address must be 192.168.15.2 (or higher).
End IP Sets the final IP address assigned by the DHCP server, in dotted-decimal format. It cannot
exceed the subnet limit of 254. For example, the default is 192.168.15.254. If the DHCP server runs out of DHCP addresses, users cannot acc ess network resources. If this happens, increase the End IP (to the limit of 254) or reduce the Lease Time.
If you change Start IP or End IP, be sure they are in the range specified by the Subnet IP Address and Netmask. For example, if the voice gateway IP address is 192.168.15.1 (the default) and you set Start IP and End IP to 192.168.0.2 and 192.168.0.100 respectively, computers with DHCP enabled cannot communicate with the voice gateway.
Lease Time Sets the time, in seconds, that a network computer remains connected to the voice gateway
using its current assigned IP address. At the end of this time, the DHCP server renews the lease or assigns the computer a new IP address. The default is 3600 seconds (1 hour). Th e maximum is 999999 seconds (about 278 hours).
Enable DHCP Relay If selected, the voice gateway forwards requests and responses between the computers on
your network (the DHCP clients) and the DHCP server you chose to use for your network.
Relay IP If you select Enable DHCP Relay, type the IP address of the DHCP server in dotted-decimal
format.
Server and Relay Off If selected, you must carefully configure the IP address, Subnet Mask, and DNS settings of
every host on your network. Do not assign the same IP address to more than one host. Your voice gateway must be on the same subnet as the other hosts.
VT2542 Voice Gateway User Guide 20
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless

Advanced Configuration

The ADVANCED menu provides the following links:
UPnP — Enables UPnP so traffic for applications using UPnP can pass through the voice gateway
IP QoS — IP quality of service (QoS) enables you to assign priority to Internet traffic based on the source and
destination IP addresses, source and destination ports, packet length, and protocol
Port Forwarding — direct incoming traffic to specific computers on your network
IP Filters — block applications and services based on the IP address of a LAN device
LAN Clients — determine how computers on your network receive an IP address
Web Filters — specify whether proxies, cookies, Java applets, ActiveX controls, or pop-ups can pass through
your voice gateway
Dynamic DNS Client — register your voice gateway with a DNS server to access the voice gateway each
time from the WAN using the host name
Multicast — enable IGMP Multicast
Static Routing — define up to 16 static routes in the voice gateway routing table
Dynamic Routing — define dynamic routes using routing information protocol (RIP)
Remote Web Access — enable access to the voice gateway remotely over the Web
Remote SSH Access — access the voice gateway remotely via secure shell
Ethernet Switch — specify ethernet switch settings
NOTES:
— A red bullet point indicates that the feature is not enabled; a green bullet point indicates that the feature is
enabled.
— Universal Plug and Play (UPnP) requires one active WAN connection and the host should support this
feature.
VT2542 Voice Gateway User Guide 21

IP QoS

Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless
This table displays all defined rules
IP QoS fields and buttons
Field or Button Description
Enable IPQoS If selected, traffic prioritization is enabled (the default). Trusted Mode If enabled (the default), all IP QoS traffic rules are applied first, regardless of the TOS bit
settings. After the rules are exhausted, the existing TOS bit settings are honored. If disabled, all rules are also applied, except if there is no match, a default rule of queuing
priority Low is used.
Add Displays the IP QoS Traffic Rule window, where you can define rules.
VT2542 Voice Gateway User Guide 22
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless

IP QoS Traffic Rule

This window displays when you click Add on the IP QoS window. Use it to define rules for filtering packets.
IP QoS Traffic Rule fields
Field Description
Rule Name The rule name Source IP Sets the source IP address for the rule Source Start Port Sets the source start port Destination IP Sets the destination IP address Destination Start Port Sets the destination start port Packet Length Start Sets the minimum packet size for the rule Protocol Sets the protocol — TCP, UDP, ICMP, or Any Traffic Priority Sets the priority for traffic matching these characteristics — High or Low Source Netmask Sets the source subnet mask, which along with the Source IP specifies a range of source
IP addresses
Source End Port Sets the source end port Destination Netmask Sets the destination subnet mask, which along with the Destination IP specifies a range of
destination IP addresses
Destination End Port Sets the destination end port Packet Length End Sets the maximum packet size allowed by the rule Physical Port Can be none, Port 1, Port 2, Port 3, Port 4, or WLAN
VT2542 Voice Gateway User Guide 23
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless
IP QoS Traffic Rule fields (continued)
Field Description
Normal Service Packets matching the rule are trea ted as normal p ackets requiring no speci al treatment a long
the path. Normal packets have TO S byte 0 in the IP Header.
TOS Marking Enables you to assign a TOS value to this traffic — No Change, Normal Service, Minimize
monetary cost, Maximize reliability, Maximize throughput, or Minimize delay. The priority bits in the TOS byte are set to zero upon marking and derived based on priority queue s. The priority bit value for each priority queue is:
Voice (EF1): 5
High (EF2): 4
Medium: 3
Low: 1
VT2542 Voice Gateway User Guide 24
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless

Port Forwarding

Port forwarding enables you to direct incoming traffic to specific LAN hosts (computers on your network) based on the protocol and port number. It is used to play Internet games or provide local services (such as web hosting) for a LAN group. Port forwarding is also referred to as “virtual servers.” You can:
Apply predefined port forwarding rules to one or more computers
If you have the necessary networking knowledge, create, edit, or delete your own port forwarding rules
Add a computer to the DMZ
Port Forwarding fields and buttons
Field or Button Description
Allow Incoming Ping Enables the voice gateway to respond to a ping from the Internet. LAN IP Selects the IP address to host the service. New IP Displays the LAN Clients window to reserve an IP address. DMZ Displays the IP Filters page. Custom Port Forwarding Displays the DMZ Settings page. Category Set s the category for which rul es are displayed in the Availab le Rules list — Games, VPN,
Audio/Video, Apps (application s), Servers, or User (c ustom rul es you can def ine and edit).
Available Rules Lists the available rules in the selected Category.
VT2542 Voice Gateway User Guide 25
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless
Port Forwarding fields and buttons (continued)
Field or Button Description
View Displa ys the protocols and port ranges for the selected A vailable Rule. For example, i f you
select Alien vs. Predator and click View, the following is displayed:
Click Cancel to return to the Port Forwarding page.
Add Adds the selected Available Rule to the Applied Rules list. Remove Deletes the selected rule from the Applied Rules list. Applied Rules Lists the IP filtering rules you selected to apply for eac h given category.
VT2542 Voice Gateway User Guide 26
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless

DMZ Settings

Configuring a computer as a demilitarized zone (DMZ) forwards any network traffic that is not redirected to another computer through port forwarding to the IP address of the computer. This allows access to the DMZ host from the Internet.
.
DMZ Settings fields
Field Description
Enable DMZ Enables or disables the DMZ feature. It is disabled by default. Select a LAN IP Address Selects the LAN IP address of the DMZ computer to expose to the Internet with no
protection from the VT2542 firewall. This may expose your network to security risks.
LAN Clients Displays the LAN Clients page to configure the DMZ computer.
VT2542 Voice Gateway User Guide 27
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless

Custom Port Forwarding

You can create up to 20 custom port forwarding entries to support specific services or applications, such as concurrent NAT/NAPT operation.
Custom Port Forwarding fields
Field Description
Enable It is selected by default and au tomatically applies when you click Apply. Application The name of the application for which ports are opened. Protocol Can be TCP, UDP and TCP, or UDP. Source IP Address Sets the source IP address from which incoming traffic is allowed. Source Netmask Sets a subnet mask used in conjunction with the Source IP Address to set a range of IP
addresses. Enter 0.0.0.0 for all. Destination IP Address The LAN’s destination IP address for incoming traffic. Destination Netmask Subnet mask used in conjunction with the Destination IP Address to set a range of IP
addresses. The default is 255.255.255.255.
Destination Port Start The starting port number that is opened for this application. Destination Port End The ending port number that is opened for this application. Destination Port Map Destination port mapped on the LAN (destination) side to which p ackets are forwarded.
There are two types of port mapping:
• One-to-one (one port mapped to one) (WAN = 500 to 600; LAN = 500 to 600)
• Multiple-to-one (several ports mapped to one) (WAN = 500 to 600; LAN = 700)
Wildcard (*) entries are allowed for the IP Address, Netmask, and Port range fields.
VT2542 Voice Gateway User Guide 28
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless

IP Filters

IP filtering enables you to block applications and services based on the IP address of a LAN device. You can apply one or more predefined IP filtering rules to one or more LAN computers. You can view the rules associated with a predefined filter and add the available rules for a given category. You can also create, edit, or delete your own IP filter rules.
IP Filters fields and buttons
Field or Button Description
LAN IP The IP address in the LAN group to which the IP filters are applied. New IP Displays the LAN Clients page. Block All Traffic If selected, network access is blocked for the IP address. Block Outgoing
Ping Custom IP Filters Displays the Custom IP Filters page Category Set s the c ategory for whi ch ru les are d isplay ed in the A vailab le Ru les li st — Games, VPN, Audio/
Available Rules Predefined and user-defined IP filtering rules for each category. View Displays the settings for the selected Available Rule. Add Adds the selected Available Rule to the Applied Rules list. Remove Removes the selected rule from the Applied Rules list. Applied Rules Lists the IP filtering rules selected for the category.
If selected, outgoing pings are blocked for the I P address. Bl ocking outg oing pi ngs can be useful if a computer has a virus that attempts a Ping-of-Death denial of service attack.
Video, Apps (applications), Servers, or User (custom rules you can define and edit).
VT2542 Voice Gateway User Guide 29
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless

Custom IP Filters

You can define up to 20 custom filters to block services or applications based on the source and destination IP address, subnet mask, TCP port, and protocol.
Custom IP Filters fields
Field Description
Filter Name The IP filter rule name Enable Selected by default and automatically applied when you cl ick Save Source IP The LAN source IP address assigned to outgoing traf fic on which filtering is applied Source Netmask Subnet mask of the source IP address Destination IP Sets the destination IP address to which your source IP address is denied access Destination Netmask Subnet mask of the destination IP address. Enter 0.0.0.0 for all Port Start The starting port number that will be blocked for this application Port End The ending port number that will be blocked for this application Protocol The options are TCP, UDP, TCP and UDP, ICMP, or Any
VT2542 Voice Gateway User Guide 30
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless

LAN Clients

The LAN Clients window displays all computers on your network. For each computer on your LAN, you can do one of:
Allow it to dynamically (automatically) obtain its IP address from the voice gateway through a DHCP lease
from the DHCP server on the VT2542 (the default)
Allow it to dynamically obtain its IP address from a DHCP server on another router on the network
Manually assign it a static IP address in the voice gateway LAN subnet address range
LAN Clients fields
Field Description
Enter IP Address Type the static IP address to assign to the computer or other host. For that host, type its
Hostname (optional) and MAC address (required).
Dynamic Addresses Lists the currently assigned dynamic IP addresses and the hostname, MAC address, and
address Type (always Dynamic in this table) of the assigned computer . To assign a dynamic IP address to the computer as a static IP address, select Reserve.
Static Addresses (Not shown above.) If any static IP addresses are reserved, lists them and the host name, MAC
address, and address Type (always Static in this ta ble) of the assigned computer. To remove a static IP address assignment from a computer, select Delete. If you delete a st atic
IP address entry, it is made available for future allocation.
VT2542 Voice Gateway User Guide 31

Web Filters

Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless
Web Filters enable you to manage the type of web content that passes through your voice gateway:
-
Web Filters fields
Field Description
Proxy Disabled by default. Cookies Disabled by default. Java Applets Disabled by default. ActiveX Disabled by default. Pop-Ups Disabled by default.
VT2542 Voice Gateway User Guide 32
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless

Dynamic DNS Client

You can register your voice gateway with a DNS server to access the voice gateway from the Internet using its host name.
Dynamic DNS Client fields
Field Description
DDNS Server Selects a DDNS service provider from the list. A charge may occur, depending on the service
selected.
DDNS Client Enables or disables the DDNS client feature for the WAN connection. It is disabled by default. User Name The user name assigned by the DDNS service provider. Password The password assigned by the DDNS service provider. Domain Name The dynamic domain name to be registered with the DDNS server.
VT2542 Voice Gateway User Guide 33
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless

Multicast

Multicasting is a form of limited broadcast. UDP is used to send datagrams to all computers in a host group, one or more hosts identified by the same destination IP address. The following statements apply to host groups:
Anyone can join or leave a host group.
There are no restrictions on the host location.
There are no restrictions on the number of members that may belong to a host group.
A host may belong to multiple host groups.
Non-members can send UDP datagrams to the host group.
Multicasting is useful when the same data needs to be sent to more than one device; for example, if one device is responsible for acquiring data that many other devices need. Using multicasting uses less network bandwidth than sending the same data to individual devices.
Multicasting also enables you to receive multicast video streams from multicast servers. The voice gateway supports an Internet Group Management Protocol (IGMP) proxy that handles IGMP messages. When enabled, the voice gateway acts as a proxy for a LAN host making requests to join and leave multicast groups.
Multicast fields
Field Description
Enable IGMP Multicast
VT2542 Voice Gateway User Guide 34
Enables an IGMP proxy for multicast messages. The voice gateway acts as a proxy for a LAN computer requesting to join or leave multicast groups.
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless

Static Routing

You can define up to 16 static routes in the voice gateway routing table for specific WAN and LAN subnets.
Static Routing fields
Field Description
New Destination IP The network IP address of the subnet. (You can also enter the IP address of each individual
station in the subnet.)
Mask The network mask of the destination subnet. Gateway The IP address of the next hop through which traffic will flow towards the destination subnet. Metric Defines the number of hops between the network nodes through which data pack ets travel. The
default is 0, which means the subnet is directly one hop awa y on the LAN.
VT2542 Voice Gateway User Guide 35
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless

Dynamic Routing

Dynamic routing enables you to define dynamic routes using Routing Information Protocol (RIP) to exchange routing information with other network routers across the WAN (Internet) and LAN interfaces.
Dynamic Routing fields
Field Description
Enable RIP Enables RIP. Any RIP-enabled router:
Sends automatic update packets containing its routing table periodically (every 30 seconds)
Adds, deletes, or modifies routes in its routing table based on periodic updates from other routers
Responds to requests for its routing table
Protocol Sets the RIP version:
• RIP v1 (UDP protocol)
• RIP v2 (multicast protocol)
• RIP v1 compatible (UDP protocol with multicast format) Routers using RIP v1 or a compatible protocol can communicate with each other, but not to routers
using RIP v2.
Enable Password
Password The password can have up to 16 characters. Interface Normally, when it is enabled on a router, RIP dynamically provides routes on all configured interfaces.
(Optional) RIP v2 enables simple plain-text password-based authenti cation for RIP packets. It is disabled if RIP v1 is selected.
On the VT2542, you can select which routes are distributed through the network:
LAN — Sets the direction in which RIP messages are sent on the LAN interface
WAN — Sets the direction in which RIP messages are sent on the WAN interface
The options for LAN and WAN are:
Both — receive and send updates to the routing table to other routers on the interface
In — receive but do not send routing updates on that interface
Out — send but do not receive routing updates on the interface
None — do not send or receive routing updates through the interface
VT2542 Voice Gateway User Guide 36
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless

Remote Web Access

Web access control enables you to access the voice gateway remotely over the Web.
Remote Web Access fields
Field Description
Enable Enables and disables the remote web access feature. Remote Network IP Enter the IP address of the remote host (for example, 10.10.10.1). Remote Netmask Enter the subnet mask of the remote host. Redirect Port You can enter a port in this field that is different from port 8080. The port you enter is viewed
externally and mapped to port 8080 internally on the voice gateway.
VT2542 Voice Gateway User Guide 37
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless

Remote SSH Access

You can access the voice gateway remotely through secure shell (SSH) over the Internet.
Remote SSH Access fields
Field Description
Enable Enables or disables remote SSH access. Remote Host IP Sets the IP address of the remote SSH host. Remote Netmask Sets the subnet mask of the remote SSH host.
VT2542 Voice Gateway User Guide 38
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless

Ethernet Switch

If automatic detection does not work for some reason, you can configure Ethernet switch settings to meet your requirements.
Ethernet Switch fields
Field Description
Physical Ports 1 to 4 Sets the speed for Ethernet ports 1 to 4. It can be Auto detect (the default), 10 Mbps half
duplex, 10 Mbps full duplex, 100 Mbp s h alf duplex, or 100 Mbps full duplex.
VT2542 Voice Gateway User Guide 39
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless

TOOLS

The TOOLS menu provides the following links:
Restore Defaults — resets the voice gateway to the default configurations
Import/Export Configuration — import or export the voice gateway configuration
Remote Log – Router — specify the log messages the voice gateway sends to remote computers
User Management — change the voice gateway password
Ping Test — determine whether a computer can be reached over the network
Restart — save the configuration or restart the VT2542

Restore Defaults

Button Description
Restore Defaults Restores the factory default configuration. After you rest ore the def aults, you must log in
again to the voice gateway.
VT2542 Voice Gateway User Guide 40
Overview Installation Troubleshooting Contact FAQ Glossary License

Import/Export Configuration

Configuration: Basic Advanced TCP/IP Wireless
Import/Export Configuration fields and buttons
Field or Button Description
Select a File Click Browse to select the configuratio n f ile to im po rt to th e voi c e g at ewa y. Import Imports the selected configuration file. The update st atus appears at the bottom of the window.
When the update is finished, the voice gateway rest arts and you will need to log in again.
Export Downloads a copy of the configuration file (config.bin) saved in the voice gateway flash
memory to your hard drive.
VT2542 Voice Gateway User Guide 41
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless

Remote Log – Router

You can forward logged events of a specified severity level or higher to a remote computer. Each log message is assigned a severity level, which indicates how seriously the triggering event affects voice gateway functions.
Remote Log – Router fields
Field Description
Log Level Messages having the severity level you specify, or higher, are lo gged to the logging destination
you select. The levels are, in order of severity:
Panic — system panic or other condition that causes the voice gateway to stop functioning
Alert — conditions that require immediate correction, such as a corrupted system database
Critical — critical conditions, such as hard drive errors
Error — error conditions that generally have less serious consequences than panic, alert, or
critical errors
Warning — conditions that warrant monitori ng
Notice — conditions that are not errors but might warrant special handling; this is the default
Log Level setting
Info — events or non-error conditions of interest
Debug — software debugging messages; specify this level only when directed by a technical
support representative
Add an IP Address
Select a logging destination
Type the IP address of the remote host where you want log information sent and click Add. You can add multiple IP addresses using the Add button. Any IP address you add here ap pears in the Select a logging destination drop-down list.
From the list, select the IP address to which you want the log information sent.
VT2542 Voice Gateway User Guide 42
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless

User Management

Use this window to change the password for the User Name router.
VT2542 Voice Gateway User Guide 43
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless

Ping Test

Use this page to determine whether you can access an IP address from your computer.
Ping Test fields and buttons
Field or Button Description
Enter IP Address to ping Sets the IP address to ping; the default is the VT2542 default IP address 192.168.15.1. Packet size Sets the packet size of the ping test. The default is 64 bytes. Number of echo requests Sets how many times the IP address is pinged. The default is 3. Test Starts the test. The results display in the scroll window:
If the test is successful, you can access the IP address.
If the test is unsuccessful, you should restart the VT2542 (see “Restoring Defaults for the VT2542” on page 13).
VT2542 Voice Gateway User Guide 44

Restart

Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless
Restart fields
Field Description
Restart Restarts the voice gateway.
Be sure to save the configuration before you restart. If you restart the voice gateway without saving your changes, it reverts to the previously saved configuration. Your changes are lost.
After you restart the voice gateway, you must log in again.
VT2542 Voice Gateway User Guide 45
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless

STATUS

The STATUS menu provides links to view the Network Statistics, Connection Status, DDNS Update Status, DHCP
Clients, Product Information, and System Log – Router.
The Refresh button on every STATUS page, except for Product Information, refreshes the information so it is up to date.

Network Statistics

Use this page to view transmit and receive statistics for the Ethernet (local network), WAN, or wireless (Internet) interfaces.
VT2542 Voice Gateway User Guide 46
Overview Installation Troubleshooting Contact FAQ Glossary License

Connection Status

Use this page to view the WAN connection status.
Configuration: Basic Advanced TCP/IP Wireless
Connection Status fields
Field Description
Description A description of the connection component Type The type of component IP The IP address of the component State The component state — connected or disconnected Online The amount of time it has been connected Disconnect Reason The reason it was disconnected
VT2542 Voice Gateway User Guide 47
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless

DDNS Update Status

The voice gateway DDNS client is disabled by default. When the DDNS client is enabled, it updates every time the voice gateway gets a new IP address.
DDNS Status fields
Field Description
DDNS Server Sets the DDNS server — DynDNS or TZO Status It can be one of:
Updated — the IP address of the client has been changed and an update has been sent to the
DDNS server
No change — the IP address of the client has not been changed
Error — there is an error with the DDNS update
Error If the Status is Error, displays a description of the error.
VT2542 Voice Gateway User Guide 48
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless

DHCP Clients

Use this page to view the list of LAN DHCP client devices.

Product Information

Use this page to view product hardware and software information, such as model number, hardware revision, and the software and boot loader versions.
VT2542 Voice Gateway User Guide 49
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless

System Log – Router

The system log displays router-related events. Depending on the severity, the event is sent to a remote host if remote logging is enabled on the Remote Log – Router page.
VT2542 Voice Gateway User Guide 50
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless

Configuring TCP/IP

All client computers on your network must be configured for TCP/IP (the protocol that controls communication among computers). Perform one of:
Configuring TCP/IP in Windows 2000
Configuring TCP/IP in Windows XP
Follow the instructions in your Macintosh or UNIX user manual
After configuring TCP/IP, on all computers, perform one of the following to verify its IP address:
Verifying the IP Address in Windows 2000 or Windows XP
Follow the instructions in your Macintosh or UNIX user manual
Configuring TCP/IP in Windows 2000
1 On the Windows Desktop, click Start. 2 Select Settings and then Control Panel from the pop-up menus to display the Control Panel window:
3 Double-click the Network and Dial-up Connections icon to display the Network and Dial-up Connections
window:
VT2542 Voice Gateway User Guide 51
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless
In the steps that follow, a connection number like 1, 2, 3, etc., is a reference that is displayed on computers with multiple network interfaces. Computers with only one network interface may only see the label: Local Area Connection.
4 Click Local Area Connection number. The value of number varies from system to system. The Local Area
Connection number Status window is displayed:
5 Click Properties. Information similar to the following window is displayed:
6 If Internet Protocol (TCP/IP) is in the list of components, TCP/IP is installed. You can skip to step 10.
VT2542 Voice Gateway User Guide 52
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless
If Internet Protocol (TCP/IP) is not in the list, click Install. The Select Network Component Type window is displayed:
7 Click Protocol on the Select Network Component Type window and click Add. The Select Network Protocol
window is displayed:
8 Click Internet Protocol (TCP/IP). 9 Click OK. The Local Area Connection number Properties window is re-displayed. 10 Be sure the box next to Internet Protocol (TCP/IP) is checked.
VT2542 Voice Gateway User Guide 53
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless
11 Click Properties. The Internet Protocol (TCP/IP) Properties window is displayed:
12 Be sure Obtain IP address automatically and Obtain DNS server address automatically are selected. 13 Click OK to accept the TCP/IP settings. 14 Click Close to close the Local Area Connection number Properties window. 15 Click OK when prompted to restart the computer and click OK again.
When you complete the TCP/IP configuration, go to “Verifying the IP Address in Windows 2000 or Windows X P” on page 58.
VT2542 Voice Gateway User Guide 54
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless
Configuring TCP/IP in Windows XP
1 On the Windows desktop, click Start to display the Start window:
2 Click Control Panel to display the Control Panel window. The display varies, depending on your Windows XP
view options. If the display is a Category view as shown below, continue with step 3. Otherwise, skip to step 5.
VT2542 Voice Gateway User Guide 55
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless
3 Click Network and Internet Connections to display the Network and Internet Connections window:
4 Click Network Connections. Skip to step 6. 5 If a classic view similar to below is displayed, double-click Network Connections to display the LAN or
High-speed Internet connections.
VT2542 Voice Gateway User Guide 56
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless
6 Right-click the Local Area Connection. If more than one connection is displayed, be sure to select the one for
your network interface.
7 Select Properties from the pop-up menu to display the Local Area Connection Properties window :
8 On the Local Area Connection Properties window, select Internet Protocol (TCP/IP) if it is not selected.
VT2542 Voice Gateway User Guide 57
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless
9 Click Properties to display the Internet Protocol (TCP/IP) Properties window:
10 Be sure Obtain IP address automatically and Obtain DNS server address automatically are selected. 11 Click OK to close the TCP/IP Properties window. 12 Click OK to close the Local Area Connection Properties window.
When you complete the TCP/IP configuration, go to “Verifying the IP Address in Windows 2000 or Windows X P” on page 58.
Verifying the IP Address in Windows 2000 or Windows XP
To check the IP address:
1 On the Windows Desktop, click Start. 2 Select Run. The Run window is displayed. 3 Type cmd and click OK to display a command prompt window. 4 Type ipconfig and press ENTER to display the IP configuration. A display similar to the following indicates a
normal configuration:
VT2542 Voice Gateway User Guide 58
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless
If an Autoconfiguration IP Address is displayed as in the following window, there is an incorrect connection between the PC, the VT2542, and the Internet:
5 After verifying your connections, type ipconfig /renew and press ENTER to renew the IP address. If a valid IP
address is displayed as shown, Internet access should be available.
6 Type exit and press ENTER to return to Windows.
If after performing this procedure the computer cannot access the Internet, call your cable or DSL provider for help.
VT2542 Voice Gateway User Guide 59
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless

Setting Up Your Wireless LAN (WLAN)

Caution!
To prevent unauthorized eavesdropping or access to WLAN data, you must enable wireless security. The default VT2542 settings provide no wireless security. After your WLAN is operational, be sure to enable wireless security.
Do not attempt to configure the VT2542 over a wireless connection.
1 Click the Wireless tab to access the features (Setup, Advanced, Security, Access List, WDS, Restart
Wireless).
2 Click the Enable Wireless box. 3 Enter the Primary SSID information. 4 Select the Channel B/G (1 through 11) from the pull down menu. 5 Select the 802.11 Mode (Mixed, B only B+, G only, G+)
Set the transmission protocol for your WLAN:
802.11b/g
Mixed B only 802.11b only B+ 802.11b+
802.11g
G only
Connect at least one computer to the VT2542 Ethernet port to perform configuration.
6 Click Save. You must use the Restart Wireless feature in order for your changes to take affect.
VT2542 Series Voice Gateway User Guide 60
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless

Establishing Security for Your Wireless LAN

To prevent unauthorized viewing of data transmitted over your WLAN, you must encrypt your wireless transmissions.
If all of your wireless clients support WPA encryption, we recommend using WPA instead of WEP. The benefits of using WPA:
Provides a much stronger encryption and is more secure
Provides authentication to ensure that only authorized users can log on to your WLAN
It is much easier to configure
It uses a standard algorithm on all compliant products to generate a key from a textual passphrase
Configuring WPA on the VT2542
1 Select the WPA option on the Wireless Security page.
2 Select the encryption type (WPA, WPA2, WPA/WPA2). 3 Enter the Group Key Interval. 4 Select the Radius Server if the authentication type is remote; if it is local, select Pre-Shared Key. 5 Enter the IP Address, Port, Secret (code), and PSK String. 6 Click Save.
VT2542 Series Voice Gateway User Guide 61
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless

Configuring WEP on the VT2542

Use Wired Equivalent Privacy (WEP) if you have wireless clients that do not support WPA.
Caution!
If you use WEP encryption, you must configure the same WEP key on the VT2542 access point and all wireless clients (stations). Never provide your WEP key or passphrase to anyone who is not authorized
to use your WLAN.
1 Check the Enable WEP Wireless Security box to enable the setting. 2 Select the Authentication Type (Open, Shared, Both) from the pull down menu. 3 Click the SECURITY tab to display the page. 4 Check the key field (0 3). 5 Enter the encryption key. 6 Select the cipher (64, 128, 256) size from the pull down menu.
WEP Authentication
Encryption Use a WEP key length that is compatible with your wireless client adapters. Choose one of:
Key Type
(Key 0 to Key 3)
Sets whether shared key authentication is enabled t o provide data privacy on the WLAN:
Open System — Any WLAN client can transmit data to any other client without
authentication. It is the default, if the Security Mode is set to WEP.
Shared Key — The VT2542 authenticates and transfers data to and from all clients having
shared key authentication enabled. We recommend this setting.
Enable 64-Bit — Use only if you have wireless clients that do not support 128-bit encryption
Enable 128-Bit — We recommend this setting for stronger encryption; it is supported by th e
Motorola WN825G and WPCI810G wireless adapters and most current wireless adapters
Select the active key (0 to 3). Only one key can be active.
Four 10-character long key 64-bit WEP keys
Four 26-character long 128-bit WEP keys
We recommend changing the WEP keys frequently. Never provide the WEP key to anyone who is not authorized to use your WLAN.
7 Click Save. You must restart the wireless system in order for the changes to take affect.
VT2542 Series Voice Gateway User Guide 62
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless

Creating an Access List for Your Wireless LAN

The default VT2542 wireless settings enable any computer with a compatible wireless adapter to access your WLAN. To protect your network from unauthorized intrusions, you can restrict access to your WLAN to a limited number of computers using the Access List feature.
Only wireless clients configured with your network name can communicate with the VT2542
It is more difficult for unauthorized individuals who scan for unsecured WLANs to access your WLAN
VT2542 Series Voice Gateway User Guide 63
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless

Troubleshooting

If the solutions listed here do not solve your problem, for more troubleshooting help co ntact Vonage as described in “Contact Us” on page 66.
Problem Possible Solutions
Power light is off Check that the AC power adapter is properly plugged into the electrical outlet and the
VT2542. Check that the electrical outlet is working.
Cannot send or receive data or phone calls
or No dial tone
If you subscribed to just one phone line from Vonage, be sure your phone is connected to the Phone 1 port on the VT2542.
Check all other cabling between the modem, the VT2542, and the computer. Be sure you used the cables provided with the VT2542. All Ethernet cables must be straight-through cables.
Check the lights on the Front Panel (see page 2). Check the lights on the modem front panel. For information, see your cable or DSL
modem user guide. If you have only one phone line, be sure your phone is plugged into the green phone
port 1 on the VT2542. Can you access Web pages? If not, check to see whether your ISP (cable or DSL) is
having connection issues in your area. Be sure the telephone connected to the VT2542 is disconnected from the wall jacks
that traditional phone companies use. If not, the VT2542 cannot connect with the Vonage server and you will not get a dial tone.
Compare your device connections to those shown in “Connecting the VT2542” on page 6 or “Connect the power adapter to the Power port on the rear panel of the voice
gateway, and plug the other end into an electrical outlet.” on page7.
The order in which you turn the devices on is very important. Try the procedure for
“Resetting All of Your Equipment” on page 65.
A computer cannot send or receive data
My high-speed Internet connection uses a USB port, not an Ethernet port
VT2542 Voice Gateway User Guide 64
Check that the Ethernet cable is properly connected to the VT2542 and the computer. If you have a cable modem only, check that your TV is working and the picture is
clear. If you cannot receive TV channels, your cable data service will not function. Contact your cable provider.
If you have a DSL modem only, check that your DSL service is working. Contact your DSL provider.
You need to switch your high-speed Internet connection from USB to Ethernet to use Vonage Internet Phone Service. If your computer does not have an Ethernet adapter, you can purchase an Ethernet adapter or a USB to Ethernet Converter to connect your computer to the VT2542, and ultimately the Internet.
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless

Resetting All of Your Equipment

You can resolve many installation issues by resetting all of your equipment. To reset all of your equipment:
1 Turn off your computer, VT2542 voice gateway, router (if you have one), and DSL or cable modem. 2 Turn the devices back on, one at a time, in this order:
Modem
Router (if present)
VT2542
Computer
VT2542 Voice Gateway User Guide 65
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless

Contact Us

If you have questions about your Vonage Internet phone service:
In Canada, visit http://www.vonage.ca/help
In the United States, visit www.vonage.com/help
In the United Kingdom, visit www.vonage.co.uk/help
For information about customer service, technical support, or warranty claims, see the Motorola Regulatory, Safety, Software License, and Warranty Information card provided with the VT2542.
For answers to typical questions, see “Frequently Asked Questions” on page 67. For more information about Motorola consumer cable products, education, and support, visit
broadband.motorola.com/consumers
.
VT2542 Voice Gateway User Guide 66
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless

Frequently Asked Questions

If you do not understand a term or abbreviation, check the Glossary.
Q What does the Motorola VT2542 Voice Gateway do?
A The VT2542 Voice Gateway is a stand-alone media terminal adapter (S-MTA) containing a home router:
As an S-MTA, it converts analog voice signals to and from a standard telephone to digital data that can
be transmitted through a broadband connection across the Internet. It provid es an alternate means to make voice calls.
Its built-in router provides full network connectivity, a firewall, and VPN passthrough.
Q Will the VT2542 Voice Gateway work with a cable modem or DSL modem?
A Yes. The VT2542 Voice Gateway supports DHCP, which is specified for DOCSIS
PPPoE, which is used by most DSL providers.
Q Can I operate a virtual private network (VPN) application behind the VT2542?
A
Yes. The VT2542 Voice Gateway supports IPSec and PPTP, the most common VPN protocols.
Q Can I play online games through my VT2542?
A
By default, the voice gateway blocks all unsolicited messages to the computer or local network as a standard security measure. However, for online games that require some unsolicited messages to be transmitted through the voice gateway, you can specify ports and IP addresses on which to allow unsolicited messages. The VT2542 enables you to set up virtual servers or a DMZ.
®
cable modems, and
Q How do I configure the VT2542?
A
Most people can send and receive calls immediately after completing Installation! You can configure your home or office network through a GUI using a connected computer configured to obtain its IP address using DHCP. Or, you can configure the computer statically to 192.168.15.xxx (xxx is from 2 to 254), subnet mask
255.255.255.0, and default gateway 192.168.15.1.
Q What is included with the built-in router?
A The VT2542 supports a firewall, RIP, port triggers, advanced ALGs such as RSVP, POP3, SNMP, and
streaming media. No separate routers are needed.
Q Is any Quality of Service (QoS) implemented on the VT2542 Voice Gateway?
A Although VoIP service is typically best-effort, the VT2542 provides upstream voice prioritization to ensure that
upstream voice data has priority over other Web data. This ensures good voice quality even during heavy upstream data transfers, such as e-mail synchronization or file sharing.
VT2542 Voice Gateway User Guide 67
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless

Glossary

This glossary defines terms and abbreviations used in this manual.
10/100Base-T See Ethernet. adapter A device or card that connects a computer, printer, or other peripheral device to the network or to
some other device. An Ethernet adapter connects a computer to the LAN.
broadband
broadband provider
cable modem
coaxial cable (coax)
default gateway A designated router that forwards all traffic not addressed to a host on the local subnet. DHCP A Dynamic Host Configuration Protocol server dynamically assigns IP addresses to client hosts on
DMZ A “de-militarized zone” is one or more hosts logically located between a private LAN and the
DOCSIS The Data-Over-Cable Service Interface Specifica tion define a standard interface for cable modems
DNS The Domain Name System is the Internet system for converting domain names to IP addresses. A
domain name A unique name, such as motorola.com, that maps to an IP address. Domain names are typically
dotted-decimal format
download
High-speed telecommunication over a wide range of frequencies, typically 256 Kbps or faster. Broadband enables more information to be transmitted in less time. The most common broadband service types available to homes and small-offices are cable modem and DSL. Both cable modem and DSL are much faster than a traditional dial-up Internet connect ion.
If you have a cable modem, the cable company from which you subscribe to high-speed data service. If you have a DSL modem, the telephone company from which you subscribe to DSL service.
A device enabling a broadband connection to the Internet over cable television lines. It requires a subscription for high-speed data service from your local cable provider.
A type of wire consisting of a center wire surrounded by insulation and a grounded shield of braided wire traditionally used mainly to carry cable television signals. The shield minimizes electrical and radio frequency interference.
an IP network. DHCP eliminates the need to manually assign static IP addresses by “leasing” an IP address and subnet mask to each client. It enables the automatic reuse of unused IP addresses.
The VT2542 can simultaneously be a DHCP client and a DHCP server:
A DHCP server at Vonage headend assigns a WAN IP address to your VT2542.
The VT2542 contains a built-in DHCP server that assigns private IP addresses to each computer
on its LAN.
Internet. A DMZ prevents direct access by outside users to private data. (The term comes from the geographic buffers located between some conflicting count ries such as North and South Korea. ) In a typical small DMZ configuration, the DMZ host receives requests from private LAN users to access external web sites and initiates sessions for th ese requests. The DMZ host cannot initiate a session back to the private LAN. Internet users outside the private LAN can access only the DMZ host. You can use a DMZ to set up a web server or for gaming without exposing confidential data.
to deliver data between a cable network and computer systems. Euro-DOCSIS is DOCSIS adapted for use in Europe.
DNS server contains a table matching domain names such as Internetname.com to IP addresses such as 192.169.9.1. When you access the Web, a DNS server tran slates the URL displ ayed on the browser to the destination website IP address. The DNS lookup ta ble is a distributed Internet database; no one DNS server lists all domain-to-IP address matches.
much easier to remember than IP addresses. Method of representing an IP address or subnet mask using four decimal numbers called octets.
Each octet represents eight bits. In a class C IP address, the octets are “network.network.network.host.” The first three octets
together represent the network address and the final octet is the host address. In the VT2542 LAN default configuration, 192.168.15 represent s the network ad dress. In the final octet, the host address can be from 2 to 254.
To copy a file from one computer or other network device to another. You can use the Internet to download files from a server to your home computer. Your voice gateway downloads its configuration file and firmware from Vonage.
VT2542 Voice Gateway User Guide 68
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless
downstream
In a cable data or DSL network, the direction of data received by your computer from the Internet.
driver Software that enables a computer to interact with a network or other device. For exa mple, there are
drivers for printers, monitors, graphics adapters, modems, Ethernet, USB, and many others.
DSL
A digital subscriber line enables a broadband connection to the Internet over traditional telephone lines that support DSL. You need a subscription for DSL service from your local telephone company.
dynamic IP address
Ethernet
An IP address that is temporarily leased to a host by a DHCP server. The opposite of static IP address.
The most widely used type of local area network (LAN). The most commonly installed Ethernet networks are called 10Base-T. 10Base-T provides transmission speeds up to 10 megabits per second (Mbps), usually over twisted-pair wire. Fast Ethernet (100Base-T) provides transmission speeds up to 100 Mbps.
F-type connector A type of connector used to connect coaxial cable to equipment such as the VT2542. firewall A security software system on the VT2542 that enforces an access control policy between the
Internet and the VT2542 LAN.
flow A data path moving in one direction. GUI graphical user interface HFC A hybrid fiber/coaxial cable network uses fiber-optic cable as the trunk and coaxial cable to the
subscriber premises.
host Any computer or similar device supporting end-user applications or services with full two-way
network access. Each host has a unique host number that co mbined with the network number forms its IP address.
hub On a LAN, a device that connects multiple hosts to the LAN. A hub performs no data filtering. See
also router.
IGMP Internet Group Management Protocol Internet A worldwide collection of interconnected networks, all using TCP/IP. IP Internet Protocol is a set of standards that enable different types of computers to communicate with
one another and exchange data through the Internet. IP provides the appearance of a single, seamless communication system and makes the Internet a virtual network.
IP address An Internet Protocol address identifies a computer or other device on a TCP/IP network. Networks
using the TCP/IP protocol route messages based on the destination IP address.
IPSec The Internet Protocol Security protocols are authentication and encryption standards for secure data
exchange over the Internet.
ISP Internet service provider LAN A local area network provides a full-time, high-bandwidth connection over a limited area, such as a
building, campus, office, or home. The computers and other devices you connect to your voice gateway, except for the telephones, form a LAN. Ethernet is the most widely used LAN standard.
MAC address
The Media Access Control address uniquely identifies each device that can be connected to an Ethernet network. It is permanently written to read-only memory (ROM) at the fact ory and print ed on your VT2542.
MHz
Mega hertz. A measure of frequency; one MHz means one million cycles per second.
MPPC Microsoft Point-To-Point Compression protocol is a method for compressing PPP packets to
optimize processor and bandwidth usage for many simultaneous connections. MPPC is patented in the United States by Hifn Inc.
MPPE Microsoft Point-to-Point Encryption is a protocol for encrypting data across PPP and VPNs. It is
frequently used in conjunction with MPPC.
NAT Network Address Translation is a standard for a LAN to use one set of IP addresses for internal
traffic and a second set of IP addresses for external traffic.
NAPT
Network Address Port Translation is the most common form of translation between public and private IP addresses.
network Two or more computers connected to communicate with each other. Networks have traditionally
been connected using some kind of wiring.
VT2542 Voice Gateway User Guide 69
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless
NIC Network interface card is another name for network adapter. A NIC is installed in an expansion slot
or can be built-in. Every Ethernet NIC has a MAC address permanently saved in its ROM.
OOB DTMF Out-of-Band Dual-Tone Multi-Frequency protocol for voice traffic. PING A network utility that tests host reachability by sending a small packet to the host and waiting for a
reply. If you PING a computer IP address and receive a reply, you know the computer is reachable over the network. It also stands for “Packet InterNet Groper.”
port On a computer or other electronic device, a port is a socket or plug used to physically connect it to
the network or to other devices. I
n TCP/IP, a port is a number from 0 to 65536 used logically by a client program to specify a server
program. Ports 0 to 1024 are reserved.
port triggering A mechanism that enables incoming communication with specified applications. Primarily used for
gaming applications.
POTS “Plain old telephone service;” basic analog telephone service. POTS uses the lowest 4 kHz of
bandwidth on twisted pair wiring.
PPP Point-to-Point Protocol is a method to establish a network connection or session between hosts. PPPoE
Point-to-Point Protocol over Ethernet is a specification for connecting to the Internet used with DSL modems.
PPTP Point-to-Point Tunneling Protocol encapsulates other protocols to create VPNs. It is developed
jointly by several vendors.
private IP address
An IP address assigned to a computer on the VT2542 LAN by the DHCP server on the VT2542 for a specified lease time. Private IP addresses are used by the VT2542 LAN only; they are invisible to devices on the Internet. See also public IP address.
PSTN The public switched telephone network is the traditional circuit-switched, voice-oriented telephone
network. See also POTS.
public IP
A public IP address is visible to devices on the Internet. See also private IP address.
address QoS
quality of service
RIP Routing Information Protocol enables routers to exchange routing information with other network
routers. Any RIP-enabled router:
Sends automatic update packets containing its routing table periodically (every 30 seconds)
Accepts periodic updates from other routers and adds, deletes, or modifies routes in its routing
table accordingly
Responds to requests for its routing table
RTP
Real Time Protocol for voice traffic.
RJ-11 The most common type of connector for household or office phones. RJ-45 The most common type of port for Ethernet networks.
router On IP networks, a device connecting at least two networks, which may or may not be similar. A
router filters data based on the IP address, examining the source and destination IP addresses to determine the best route on which to forward it.
server A dedicated computer that supplies files, data, or services to other “client” computers or devices. SIP
Session Initiation Protocol for voice traffic.
S-MTA A standalone media terminal adapter converts analog voice signals to and from a standard
telephone to digital data that can be transmitted through a broadband connection over the Internet.
SSH secure shell
VT2542 Voice Gateway User Guide 70
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless
stateful inspection
static filter A type of firewall that examines the source and destination in the packet header based on
static IP address An IP address that is permanently assigned to a host. Normally, a static IP address must be
subnet mask A bit mask that is logically ANDed with the destination IP address of a packet to determine the
subnetwork A part of a network; commonly abbreviated “subnet.” When subnetting is used, the host portion of
TCP Transmission Control Protocol provides reliable tra nsport over the network for dat a transmitted u sing
TCP/IP The Transmission Control Protocol/Internet Protocol is a set of protocols t hat provides rules for
TFTP Trivial File Transfer Protocol is a very simple protocol used to transfer files. UPnP UPS A uninterruptible power supply provides battery back-up for a specified time during a power outage.
upstream In a cable data or DSL network, the direction of data sent from your computer to the Internet. USB Universal Seria l Bus wireless access
point (WAP)
VoIP Voice over Internet Protocol is a method to exchange voice, fax, and other information over the
VoIP provider The company from which you purchase VoIP telephone service. VPN A virtual private network is a private network that uses “virtual” connections (tunnels) routed over a
WAN A wide-area network provides a connection over a large geographic area, such as a country or the
World Wide Web An interface to the Internet that you use to navigate and hyperlink t o information.
A type of firewall that tracks each connection traversing all firewall interfaces to ensure validity. In addition to examining the source and destination in the packet header based on static rules, a stateful inspection firewall:
Examines packet headers on context established by previous packets that traversed the firewall
Monitors the connection state and saves it in a table
Closes ports until a connection to a specific port i s requested
May examine the packet content s up through the ap plicati on layer to de termine more than j ust the
source and destination
A stateful-inspection firewall is more advanced than a static filter firewall.
administrator-defined rules only.
assigned manually. The opposite of dynamic IP address.
network address. A router routes packets using the network address.
the IP address is divided into a subnet and host number. Hosts and routers use the subnet mask to identify the bits used for the network and subnet number.
IP. It defines rules and procedures for data exchange.
communication between networks. It is the worldwide internetworking standard and the basic communications protocol of the Internet.
Universal Plug and Play protocol.
A device that provides network connectivity to o ne or more client comput ers using radio si gnals over a wireless connection. One example you could use with yo ur voice gateway is the Motorola Wire less
Access Point WA840G.
Internet. Voice and fax have traditionally been carried over telephone lines using a dedicated circuit for each line. VoIP enables calls to travel as discrete data on shared lines.
public network (usually the Internet) to provide a secure and fast connection, usually to users working remotely at home or in small branch offices. A VPN connection provides security and performance similar to a dedicated link (for example, a leased line),
whole world. The bandwidth depends on need and cost, but is usually much lower than for a LAN. For the voice gateway, “WAN” refers to the VoIP and broadband provider networks.
but at much lower cost.
VT2542 Voice Gateway User Guide 71
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP

Software License

Motorola, Inc., Connected Home Solutions (“Motorola”) 101 Tournament Drive, Horsham, PA 19044 IMPORTANT: PLEASE READ THIS SOFTWARE LICENSE ("LICENSE") CAREFULLY BEFORE YOU INSTALL,
DOWNLOAD, OR USE ANY APPLICATION SOFTWARE, USB DRIVER SOFTWARE, FIRMW ARE AND RELATED DOCUMENTATION ("SOFTWARE") PROVIDED WITH MOTOROLA'S CABLE DATA PRODUCT (THE "CABLE DATA PRODUCT"). BY USING THE CABLE DATA PRODUCT AND/OR INSTALLING, DOWNLOADING, OR USING ANY OF THE SOFTWARE, YOU INDICATE YOUR ACCEPTANCE OF EACH OF THE TERMS OF THIS LICENSE. UPON ACCEPTANCE, THIS LICENSE WILL BE A LEGALLY BINDING AGREEMENT BETWEEN YOU AND MOTOROLA. THE TERMS OF THIS LICENSE APPLY TO YOU AND TO ANY SUBSEQUENT USER OF THIS SOFTWARE.
IF YOU DO NOT AGREE TO ALL OF THE TERMS OF THIS LICENSE (I) DO NOT INSTALL OR USE THE SOFTWARE AND (II) RETURN THE CABLE DATA PRODUCT AND THE SOFTWARE (COLLECTIVELY, "PRODUCT"), INCLUDING ALL COMPONENTS, DOCUMENTATION, AND ANY OTHER MATERIALS PROVIDED WITH THE PRODUCT, TO YOUR POINT OF PURCHASE OR SERVICE PROVIDER, AS THE CASE MAY BE, FOR A FULL REFUND. BY INSTALLING OR USING THE SOFTWARE, YOU AGREE TO BE BOUND BY THE PROVISIONS OF THIS LICENSE AGREEMENT.
The Software includes associated media, any printed materials, and any "on-line" or electronic document ation, as well as any updates, revisions, bug fixes, or drivers obtained by you from Motorola or your service provider. Software provided by 3rd parties may be subject to separate end-user license agreements from the manufacturers of such Software.
The Software is never sold. Motorola licenses the Software to the original customer and to any subsequent licensee for personal use only on the terms of this License. Motorola and it s 3rd p arty li censors retai n the ownershi p of the Sof t ware .
You may: USE the Software only in connection with the operation of the Product. TRANSFER the Software (including all component parts and printed materials) permanently to anothe r person, but only
if the person agrees to accept all of the terms of this License. If you transfer the Software, you must at the same time transfer the Product and all copies of the Software (if applicable) to the same person or destroy any copies not transferred.
TERMINATE this License by destroying the original and all copies of the Software (if applicable) in whatever form. You may not: (1) Loan, distribute, rent, lease, give, sublicense, or otherwise transfer the Software, in whole or in part, to any other
person, except as permitted under the TRANSFER paragraph ab ove. (2) Copy or translate the User Guide included with the Software, other than for personal use. (3) Copy, alter, translate, decompile, disassemble, or reverse engineer the Software, including but not limited to, modifyin g the Software to make it operate on non-compatible hardware. (4) Remove, alter, or cause not to be displayed any copyright notices or startup message contained in the Software programs or documentation. (5) Export the Software or the Product components in violation of any United States export laws.
The Product is not designed or intended for use in on-line control of aircraft, air traffic, aircraft navigation, or aircraft communications; or in design, construction, op eration , or maint ena nce of any nucl ear f acili ty. MOTOROLA AND ITS 3rd PARTY LICENSORS DISCLAIM ANY EXPRESS OR IMPLIED WARRANTY OF FITNESS FOR SUCH USES. YOU REPRESENT AND WARRANT THAT YOU SHALL NOT USE THE PRODUCT FOR SUCH PURPOSES.
Title to this Software, including the ownership of all copyrights, mask work rights, patents, trademarks, and all other intellectual property rights subsisting in the foregoing, and all adaptations to and modifications of the foregoing, shall at all times remain with Motorola and its 3rd party licensors. Motorola retains all rights not expressly licensed under this License. The Software, including any images, graphics, photographs, animation, video, audio, music, and text incorporated therein, is owned by Motorola or it s 3rd p arty licensors and i s protected by United States copyright laws and international treaty provisions. Except as otherwise expressly provided in this License, the copying, reproduction, distribution or preparation of derivative works of the Software, any portion of the Product or the documentation is strictly prohibited by such laws and treaty provisions. Nothing in th is License constitutes a waiver of Motorola's rights under United States copyright law.
This License and your rights regarding any matter it addresses are gov erned by the laws of the Commonwealth of Pennsylvania, without reference to conflict of laws principles. THIS LICENSE SHALL TERMINATE AUT O MATICALLY if you fail to comply with the terms of this License.
Motorola is not responsible for any 3rd party software provided as a bundled application, or otherwise, with the Software.
U.S. GOVERNMENT RESTRICTED RIGHTS
VT2542 Voice Gateway User Guide 72
Overview Installation Troubleshooting Contact FAQ Glossary License
Configuration: Basic Advanced TCP/IP Wireless
The Product and documentation is provided with RESTRICTED RIGHTS. The use, duplication or disclosure by the Government is subject to restrictions as set forth in subdivision (c)(1)(ii) of The Rights in Technical Data and Computer Software clause at 52.227-7013. The contractor/ manufacturer is Motorola, Inc., Connected Home Solutions Business, 101 Tournament Drive, Horsham, PA 19044.
WARRANTY INFORMATION VT2542 Voice Gateway Motorola, Inc., Connected Home Solutions Business ("Motorola") What is my limited warranty? A limited warranty for this Product (including Software) is provided by Motorola to your
distributor, cable operator, or Internet service provider, as applicable. Please contact your cable operator or Internet service provider ("Service Provider") for detai ls. Motorola does not warrant that any Software will perform error-free or without bugs. Motorola's warranty shall not apply: (i) to any Product subjected to accident, misuse, neglect, alteration, Acts of God, improper handling, improper transport , imprope r storage , improper use or appli cation, improper in sta llation, improper testing, or unauthorized repair; or (ii) to cosmetic problems or defects which result from normal wear and tear under ordinary use, and do not affect the performance or use of the Product. Motorola's warranty applies only to a Product that is manufactured by Motorola and identified by Motorola-owned trademarks, trade names, or product identification logos affixed to the Product. MOTOROLA DOES NOT WARRANT THIS PRODUCT DIRECTLY TO YOU, THE END USER. EXCEPT AS DESCRIBED IN THIS SECTION "WARRANTY INFORMATION," THERE ARE NO WARRANTIES OR REPRESENTATIONS OF ANY KIND RELATING TO THE PRODUCT, EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR WARRANTY AGAINST INFRINGEMENT. MOTOROLA IS NOT RESPONSIBLE FOR, AND PROVIDES "AS IS," ANY SOFTWARE SUPPLIED BY 3RD PARTIES.
What additional provisions should I be aware of? Because it is impossible for Motorola to know the purposes for which you acquired this Product or the uses t o which you will p ut this Prod uct, you assume full resp onsibility for the s election of the Product for its installation and use. While every reasonable effort has been made to insure that you will receive a Product that you can use and enjoy, Motorola does not warrant that the functions of the Product will meet your requirements or that the operation of the Product will be uninterrupted or error-free. MOTOROLA IS NOT RESPONSIBLE FOR PROBLEMS OR DAMAGE CAUSED BY THE INTERACTION OF THE PRODUCT WITH ANY OTHER SOFTWARE OR HARDWARE.
How long does this Limited Warranty last? Contact your Service Provider for details. What you must do to obtain warranty service. For Product customer serv ice, technical support, warranty claims,
questions about your Internet service or connection, con tact your Service Provider. ALL WARRANTIES ARE VOID IF THE PRODUCT IS OPENED, ALTERED, AND/OR DAMAGED.
THESE ARE YOUR SOLE AND EXCLUSIVE REMEDIES for any and all claims that you may have arising out of or in connection with this Product, whether made or suffered by you or another person and whether based in contract or tort.
IN NO EVENT SHALL MOTOROLA BE LIABLE TO YOU OR ANY OTHER PARTY FOR ANY DIRECT, INDIRECT, GENERAL, SPECIAL, INCIDENTAL, CONSEQUENTIAL, EXEMPLARY OR OTHER DAMAGES ARISING OUT OF THE USE OR INABILITY TO USE THE PRODUCT (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF BUSINESS PROFITS, BUSINESS INTERRUPTION, LOSS OF INFORMATION OR ANY OTHER PECUNIARY LOSS), OR FROM ANY BREACH OF WARRANTY, EVEN IF MOTOROLA HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO CASE SHALL MOTOROLA'S LIABILITY EXCEED THE AMOUNT YOU PAID FOR THE PRODUCT.
Motorola's warranty is governed by the laws of the Commonwealth of Pennsylvania, exc luding its conflict of laws principles and excluding the provisions of the United Nations.
VT2542 Voice Gateway User Guide 73
Visit our website at:
www.motorola.com
530622-001-a 1/07
Loading...