Congratulations on being the proud owner of the latest wireless triband
communications device the Motorola A008388.
Your handset combines a host of mobile phone features with the power and flexibility of a
Personal Digital Assistant (PDA).
In addition to making calls, sending short messages and faxes , you can send and receive
IMAP and POP3 email messages, browse the Internet, download J2ME applications and
organise your communication needs using the large touch screen.
Your handset comes equipped with:
• A Scheduler diary with reminder alert functions
• A NotePad and InkPad to capture moments of thoughts- which can be sent as faxes or
beamed
via infrared to compatible devices
• World Time and Alarm Clock
• A Graphical Composer to enable you to personalise your ringer tones
• A powerful Scientific calculator
• Conversion tools for Foreign exchange and units
• Advanced GPRS functionality for fast and efficient data transfer
The advanced design of the handset together with the capability of the software make the
A008 388
a revolutionary new concept in mobile communications.
Introduction 1
2 Introduction
Safety and General Information
Important Information
on Safe and Efficient Operation
Read this Information before using your Personal Communicator
The information provided in this document supersedes the general safety information
contained in user guides published prior to this date. For information regarding radio use in a
hazardous atmosphere please refer to the Factory Mutual (FM) Approval Manual Supplement
or Instruction Card, which is included with radio models that offer this capability.
RF Operational Characteristics
Your Personal Communicator contains a transmitter and a receiver. When it is ON, it
receives and transmits radio frequency (RF) energy. The Personal Communicator operates in
the frequency range of
900 MHz to 1990 MHz and employs digital modulation techniques.
When you communicate with your Personal Communicator, the system handling your call
controls the power level at which your personal communicator transmits. The output power
level typically may vary over a range from 0.063 watts to 1.58 watts.
Exposure to Radio Frequency Energy
Your Motorola Personal Communicator is designed to comply with the following national and
international standards and guidelines regarding exposure of human beings to radio frequency
electromagnetic energy:
• United States Federal Communications Commission, Code of Federal Regulations; 47
CFR
part 2 sub-part J
• American National Standards Institute (ANSI) / Institute of Electrical and Electronic
Engineers (IEEE) C95. 1-1992
• Institute of Electrical and Electronic Engineers (IEEE) C95.1-1999 Edition
• National Council on Radiation Protection and Measurements (NCRP) of the United States,
Report 86, 1986
• International Commission on Non-ionizing Radiation Protection (ICNIRP) 1998
• National Radiological Protection Board of the United Kingdom 1995
• Ministry of Health (Canada) Safety Code 6. Limits of Human Exposure to Radio
Frequency Electromagnetic Fields in the Frequency Range from 3 kHz to 300 GHz, 1999
• Australian Communications Authority Radio Communications (Electromagnetic Radiation Human Exposure) Standard 1999 (applicable to wireless phones only)
Safety and General Information 3
To assure optimal performance and make sure human exposure to radio frequency
electromagnetic energy is within the guidelines set forth in the above standards, always
adhere to the following procedures:
Portable Personal Communicator Operation and EME Exposure
Antenna Care
Use only the supplied or an approved replacement antenna. Unauthorised antennas,
modifications, or attachments could damage the Personal Communicator and may violate
FCC and/or other applicable regulations.
DO NOT hold the antenna when the Personal Communicator is “IN USE”. Holding the antenna
affects call quality and may cause the Personal Communicator to operate at a higher power
level than needed.
Phone Operation
The Personal Communicator is designed to be used with a headset for talking and listening.
The Personal Communicator can also be placed inside the holster, then the holster can be
clipped onto your belt, pocket, handbag, or other apparel and used with the headset.
Body-Worn Operation
To maintain compliance with FCC RF exposure guidelines, if you wear the Personal
Communicator on your body when transmitting, always place the Personal Communicator in a
Motorola supplied or approved clip, holder, holster, case, or body harness. Use of nonMotorola-approved accessories may exceed FCC RF exposure guidelines. If you do not use
a body-worn accessory, ensure the antenna is at least one inch (2.5 cm) from your body
when transmitting.
Approved Accessories
For a list of approved Motorola accessories, look in the accessory section of this manual.
Electromagnetic Interference / Compatibility
Nearly every electronic device is susceptible to electromagnetic interference (EMI) if
inadequately shielded, designed or otherwise configured for electromagnetic compatibility.
Facilities
To avoid electromagnetic interference and/or compatibility conflicts, turn off your Personal
Communicator in any facility where posted notices instruct you to do so. Hospitals or health
care facilities may be using equipment that is sensitive to external RF energy.
Aircraft
When instructed to do so, turn off your Personal Communicator when on board an aircraft.
Any use of a Personal Communicator must be in accordance with applicable regulations per
airline crew instructions.
4 Safety and General Information
Medical Devices
Pacemakers
The Health Industry Manufacturers Association recommends that a minimum separation of 6
inches
(15 centimetres) be maintained between a handheld wireless phone and a pacemaker.
These recommendations are consistent with the independent research by, and
recommendations of, Wireless Technology Research.
Persons with pacemakers should:
• ALWAYS keep the Personal Communicator more than six inches (15 centimetres) from
their pacemaker when the Personal Communicator is turned ON.
• Not carry the Personal Communicator in the breast pocket.
• Use the ear opposite the pacemaker to minimise the potential for interference.
• Turn the Personal Communicator OFF immediately if you have any reason to suspect
that interference is taking place.
Hearing Aids
Some digital wireless phones may interfere with some hearing aids.
In the event of such interference, you may want to consult your hearing aid manufacturer to
discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of your device to
determine if it is adequately shielded from RF energy. Your physician may be able to assist
you in obtaining this information.
Safety and General
Use in Vehicles
Check the laws and regulations on the use of phones in your vehicle. You are advised to
always obey them.
When using your Personal Communicator in a vehicle, please:
• Use hands-free operation, if available.
• Pull off the road and park before making or answering a call.
Safety and General Information 5
Operational Warnings
For Vehicles with an Air Bag
Do not place the Personal Communicator in the area over an air bag or in the air bag
deployment area. Air bags inflate with great force. If the Personal Communicator is placed in
the air bag deployment area and the air bag inflates, the Personal Communicator may be
propelled with great force and cause serious injury to occupants of the vehicle.
Potentially Explosive Atmospheres
Turn off your Personal Communicator prior to entering any area with a potentially explosive
atmosphere, unless it is especially qualified for use in such areas as “Intrinsically Safe” (for
example, Factory Mutual, CSA, or UL Approved). Do not remove, install, or charge batteries
in such areas. Sparks in a potentially explosive atmosphere can cause an explosion or fire
resulting in bodily injury or even death.
The areas with potentially explosive atmospheres referred to above include fuelling areas
such as below decks on boats, fuel or chemical transfer or storage facilities, areas where the
air contains chemicals or particles, such as grain, dust or metal powders, and any other area
where you would normally be advised to turn off your vehicle engine. Areas with potentially
explosive atmospheres are often but not always posted.
Blasting Caps and Areas
To avoid possible interference with blasting operations, turn off your Personal Communicator
when you are near electrical blasting caps, in a blasting area, or in areas posted: “Turn off
two-way radio”. Obey all signs and instructions.
Operational Cautions
Antennas
Do not use the Personal Communicator if it has a damaged antenna.
If a damaged antenna comes into contact with your skin, a minor burn can result.
Batteries
All batteries can cause property damage and/or bodily injury such as burns if a conductive
material such as jewellery, keys, or beaded chains touch exposed terminals. The conductive
material may complete an electrical circuit (short circuit) and become quite hot. Exercise care
in handling any charged battery, particularly when placing it inside a pocket, purse, or other
container with metal objects.
6 Safety and General Information
European Union Directives Conformance Statement
Hereby, Motorola declares that this product is in compliance with
• The essential requirements and other relevant provisions of Directive
1999/5/EC
• All other relevant EU Directives
IMEI: 350034/40/394721/9
0168
Type: MC2 -41H14
The above gives an example of a typical Product Approval Number.
You can view your product's Declaration of Conformity (DoC) to Directive 1999/5/EC (the
R&TTE Directive) at www.motorola.com/rtte - to find your DoC, enter the Product Approval
Number from your product's label in the "Search" bar on the Web site.
Product
Approval
Number
Safety and General Information 7
Total Customer Satisfaction
At Motorola, Total Customer Satisfaction is a top priority. If you have a question, a
suggestion or
a concern about your Motorola Cellular Phone, Motorola wants to hear from you.
Please contact the Motorola Cellular Response Centre by fax on: +44 (0) 131 458 6732, or
use one
of the local phone numbers in the following countries:
of China
Lebanon01 744156Singapore65 4855 333
Luxembourg0800 21 99Taiwan886 2 87731746
Netherlands0800 022 27 43United States of
America
For e- mail queries contact:mcrc@ei.css.mot.com
04 32 11 66
86 10 68466060
1 800 331 6456
8 Safety and General Information
For Internet queries contact:http://www.motorola.com
Safety and General Information 9
Warranty Information
Motorola guarantees to you, the original purchaser, the Personal Communicator and
accessories which you have purchased from an authorised Motorola dealer (the “Products”),
to be in conformance with the applicable Motorola specifications current at the time of
manufacture for a term of [1] year from date of purchase of the Product(s) (Warranty Term).
You must inform Motorola of the lack of conformity to the applicable specifications of any of
the Products within a period of two (2) months from the date on which you detect a defect in
material, workmanship or lack of conformity and in any event within a term not to exceed the
Warranty Term, by submitting the Product for service to Motorola. Motorola shall not be
bound by Product related statements not directly made by Motorola.
A list of the Motorola Call Centre numbers is enclosed with this Product.
During the Warranty term, Motorola will, at its discretion and without extra charge, as your
exclusive remedy, repair or replace your Product which does not comply with this warranty;
or failing this, to reimburse the price of the Product but reduced to take into account the use
you have had of the Product since it was delivered. This warranty will expire at the end of the
Warranty Term.
This is the complete and exclusive warranty for a Motorola Personal Communicator and
accessories and in lieu of all other warranties, terms and conditions, whether express or
implied.
Where you purchase the product other than as a consumer, Motorola disclaims all other
warranties, terms and conditions express or implied, such as fitness for purpose and
satisfactory quality.
In no event shall Motorola be liable for damages nor loss of data in excess of the purchase
price nor for any incidental special or consequential damages* arising out of the use or
inability to use the Product, to the full extent such may be disclaimed by law.
*
This Warranty does not affect any statutory rights that you may have if you are a
consumer, such as a warranty of satisfactory quality and fit for the purpose for which
products of the same type are normally used under normal use and service, nor any rights
against the seller of the Products arising from your purchase and sales contract.
How to get Warranty Service
In order to be eligible to receive warranty service, you must present your receipt of purchase
or a comparable substitute proof of purchase bearing the date of purchase. The Personal
Communicator should also clearly display the original compatible electronic serial number
(IMEI) and mechanic serial number [MSN]. Such information is contained with the Product.
*
) including without limitation loss of use, loss of time, loss of data, inconvenience,
commercial loss, lost profits or savings.
10 Safety and General Information
In order to claim the warranty service, you must return the Personal Communicator and/or
accessories in question to Motorola. Please avoid leaving any supplementary items like SIM
cards. The Product should also be accompanied by a label with your name, address, and
telephone number; name of operator and a description of the problem. In the case of
vehicular installation, the vehicle in which the Personal Communicator is installed should be
driven to the Authorised Repair Centre, as analysis of any problem may require inspection of
the entire vehicular installation.
Conditions
This warranty will not apply if the type or serial numbers on the Product have been altered,
deleted, duplicated, removed, or made illegible. Motorola reserves the right to refuse free-ofcharge warranty service if the requested documentation cannot be presented or if the
information is incomplete, illegible or incompatible with the factory records.
Repair, at Motorola's option, may include reflashing of software, the replacement of parts or
boards with functionally equivalent, reconditioned or new parts or boards. Replaced parts,
accessories, batteries, or boards are guaranteed for the balance of the original warranty time
period. The Warranty Term will not be extended. All original accessories, batteries, parts, and
Personal Communicator equipment that have been replaced shall become the property of
Motorola. Motorola does not warrant the installation, maintenance or service of the products,
accessories, batteries or parts.
Motorola will not be responsible in any way for problems or damage caused by any ancillary
equipment not furnished by Motorola which is attached to or used in connection with the
Products, or for operation of Motorola equipment with any ancillary equipment and all such
equipment is expressly excluded from this warranty.
When the Product is used in conjunction with ancillary or peripheral equipment not supplied by
Motorola, Motorola does not warrant the operation of the Product/peripheral combination and
Motorola will not honour any warranty claim where the Product is used in such a combination
and it is determined by Motorola that there is no fault with the Product. Motorola specifically
disclaims any responsibility for any damage, whether or not to Motorola equipment, caused in
any way by the use of the Personal Communicator, accessories, software applications and
peripherals (specific examples include, but are not limited to: batteries, chargers, adapters,
and power supplies) when such accessories, software applications and peripherals are not
manufactured and supplied by Motorola.
What is not Covered by the Warranty?
This warranty is not valid if the defects are due to damage, misuse, tampering, neglect or
lack of care and in case of alterations or repair carried out by unauthorised persons.
1 Defects or damage resulting from use of the Product in other than its normal and
customary manner.
2 Defects or damage from misuse, access to incompatible sources, accident or neglect.
Safety and General Information 11
3 Defects or damage from improper testing, operation, maintenance, installation,
adjustment, unauthorised software applications or any alteration or modification of any
kind.
4 Breakage or damage to aerials unless caused directly by defects in material or
workmanship.
5 Products disassembled or repaired in such a manner as to adversely affect performance
or prevent adequate inspection and testing to verify any warranty claim.
6 Defects or damage due to range, coverage, availability, grade of service, or operation of
the system by the operator.
7 Defects or damage due to moisture, liquid or spills of food.
8 Control unit coil cords in the Product that are stretched or have the modular tab broken.
9 All plastic surfaces and all other externally exposed parts that are scratched or damaged
due to customer normal use.
10 Leather cases (which are covered under separate manufacturer's warranties).
11 Products rented on a temporary basis.
12 Periodic maintenance and repair or replacement of parts due to normal wear and tear;
Α The talk-time, stand-by time and total life cycle of a Motorola rechargeable battery for your
Personal Communicator will depend on usage conditions and network configurations. As a
consumable product, the specifications indicate that you should be able to obtain optimum
performance for your Motorola Personal Communicator within the first six months from date
of purchase and up to (200) charges.
The warranty for Motorola rechargeable batteries becomes void if
(i) the batteries are charged other than by Motorola approved battery chargers specified for
the charging of the battery;
(ii) any of the seals on the battery are broken or show evidence of tampering;
(iii) the battery is used in equipment or services other than the equipment for which it is
specified.
12 Safety and General Information
Safety and General Information 13
Getting Started
Checklist
Make sure that the following items are in the box when you unpack it.
• Your A008388 unit
• Your A008388's battery
• Touchscreen Stylus
• Handsfree headset
• Charger with plug adapter
• Leather Pouch (not available in Hong Kong)
• Data Cable
• User Manual
• CD-ROM
! Do not use a rough cloth or any abrasive material to clean the device as these might
scratch the surface of the device. Also do not use any solvents to clean the device.
Rocker Switch
Moving the button up will:
• increase the ear piece volume during a phone call
• in the main menu screen, "Move Forward" to select the various functional symbols
• in the display, "Move Forward" to select the various display selections
• in dial pad screen, without entering any numbers, press to enter in Address Book
• turn off the Ringer or VibraCall when the phone is ringing or vibrating.
Moving the button down will:
• decrease the ear piece volume during a phone call
• in the main menu screen, "Move Backward" to select the various functional symbols
• in the display, "Move Backward" to select the various display selections
• in the dialogue box, "Move Backward" to select the various buttons
• to turn off the Ringer or VibraCall when the phone is ringing or vibrating
• in dial pad screen, press to display the last 20 calls made.
(Below diagram need to be updated for 388)
Getting Started 13
Rocker Switch &
Smart Button
(See below for
functionality)
Touch
Screen
On/Off Button
Press this key to
scroll up the screen
Infra Red port
Press this key to scroll
down the screen
Battery Cover
Battery
Release Catch
Voice Record
Button Smart
button??
Motorola Button
- Press this key at most screens
to return to the main screen
- Turns backlighting On and Off
Handsfree Earpiece
Socket
Ringer Speaker
Smart Button
Pressing the button inwards will:
• answer a phone call upon opening the flip
• answer a phone call upon connecting to an ear piece
• redial the last number
• select functions.
14 Getting Started
Touch Screen
Stylus
Inserting Your SIM Card
Your SIM (Subscriber Identity Module) card was supplied by your Cellular Service Provider
when you bought your phone. Your phone is connected to the network via the SIM card. You
will not be able to make or receive calls if you do not have a SIM card inserted in your phone.
! Some networks allow you to make emergency calls without a SIM card inserted.
The SIM card is a Smart Card that contains your phone number, service details and memory
for storing Phone Book numbers and messages. You can use your SIM card in any GSM
handset and you will be charged for the call.
! Like a bank or credit card, you should keep your SIM card secure. Do not bend or scratch
your card and avoid exposure to static electricity or water.
! Switch off your phone before inserting or removing the SIM card. Failure to do so may
damage the memory of your SIM card.
1 Press and hold the Power button to turn off your phone.
2 If the phone's battery door is already in place, push down the battery door release latch,
then slide the door down and lift off to remove it.Pull upwards the battery release latch ,
the battery will automatically pop up.
3 Slide the SIM holder towards the right and lift up the left side of the holder.
Diagram needed to be updated.
4 To insert the SIM card, slide it into the holder with the notch at the top and facing towards
the base of the device.
5 To replace the holder, press and slide the it to the left to lock it in place.
6 To replace the battery, insert it, printed arrows first, into the compartment. Align the
connections on the battery with the connections on the device. and push down.
7 To replace the battery door, slide it up until it clicks into place.
Getting Started 15
After inserting the SIM card, turn on the device. If the SIM card is inserted in the wrong way
round, damaged or there is no SIM, the Check Card ”No Sim” message may be displayed.
Remove the SIM card, check that it is the right way round and then re-insert it into the phone.
If either of the Bad Card See Supplier, or Blocked See Supplier messages are displayed, then
you will need to contact your Cellular Service Provider.
Installing the Battery
Before you can use your device, you need to install and charge the battery. Your phone is
designed to be used only with Motorola Original Batteries and accessories. We recommend
that you store batteries in their protective cases when not in use.
1 Remove the battery from its protective plastic case.
2 If the old device's battery door is already in place, push down pull up the battery door
release latch, then slide the door down and lift of f the battery will automatically pop up.
3 Insert the battery, printed arrows first, into the compartment. Align the connections on the
battery with the connections on the device and push down.
4 Replace the battery door then slide the door up until it clicks into place.
(Diagram needed to be updated)
16 Getting Started
Charging the Battery
Before you can use your device, you need to install and charge the battery. A Travel
Charger will be able to charge a battery fitted in a phone (as well as providing power to the
phone directly).
To ensure maximum battery performance, a new battery (or a battery that has not been used
for several months) should be charged for at least 14 hours before use (but NOT more than
24 hours).
ΑA new battery will require several full charge / discharge cycles in order to achieve its
optimum performance.
Α A new battery, or a battery that has not been used for several months, may cause a
prematurely fully charged indication. Ignore this indication and let the battery charge for
several more hours.
Α Do not use lithium ion batteries at extremely low temperatures as the maximum standby /
talk time will not be available when cold.
1 Make sure that the phone is fitted with a battery. Plug the travel charger into your phone
with the release tab facing up.
2 Plug the other end of the travel charger into a suitable mains power socket.
! Please make sure that the local mains supply voltage at your location matches that of your
charger.
3 When charging starts, you will hear an alert beep and the screen will show (Battery
Charging). Charging can take place when the device is on or off. When the device is on,
charging does not affect the normal operation of the device.
4 When your device indicates that the battery is fully charged (Charging Complete), press
the release tab and remove the travel charger.
When your device is turned on, the battery level indicator in the top right hand corner of the
screen shows the amount of charge left in your battery.
Battery Discharged, , , Battery fully charged.
Battery Performance and Maintenance
• Best battery performance will be achieved when you regularly charge and discharge
batteries as instructed in this manual.
• Battery performance is greatly affected by network coverage.
• Set Battery Saving Mode to on (Please refer to Power Management in System Setup) and
/ or Frequency of Search to slow or medium (Please refer to Network Setup menu).
• If left unused, a fully charged battery will discharge itself in approximately one month.
• When not in use, store your battery uncharged in a cool, dark and dry place.
Getting Started 17
! Always treat your batteries with care. Please refer Safety Information on batteries.
! Never leave your batteries in extremely high temperatures (over 60 degrees Celsius), for
example near the window, under the direct sunlight.
! Only Motorola Original Accessory batteries can be charged in the phone or the optional
desktop charger. This is to protect you and your phone from the risks of incorrect charging.
Low Battery Warning
Your handset allows you to monitor your battery level via the battery level indicator.
When the battery level is low and only a few minutes of talk time remain, a warning signal
(two beeps) will sound, the battery symbol will begin to flash, and Low Battery will be
displayed, prompting you to charge your battery.
Battery Indicators
Insert battery:the display will prompt you to insert the battery if you have connected the
Invalid battery: this display will be accompanied by a warning beep. This is to warn
phone to an external current mains before inserting the battery.
you that the battery cannot be re-charged (though the battery can provide
power to the phone). This may indicate that the battery is not Motorola
Original Accessory Battery. It is suggested that you use only Motorola
Original Batteries and other accessories as Motorola will not be held
responsible for any damage to the phone, financial loss or bodily injuries
arising from the use of non-Motorola original batteries and accessories.
Turning Your Device On - General
Your device may be turned on in a number of different ways, depending on the mode in
which you want it to operate.
If your device is new, or you do not want to change the default phone settings, please refer
to the step s in Phone Mode.
When you require the diary, memo pad or calculator features, please refer to the steps in
PDA Mode.
If you have preset the PIN, phone number lock or the device is preset with Manual Network
Selection, please refer the Complete Process of Turning On the Device.
18 Getting Started
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