Personal Communications Sector
600 North U.S. Highway 45
Libertyville, Illinois 60048
1-800-331-6456 (United States)
1-888-390-6456 (TTY/TDD United States)
1-800-461-4575 (Canada)
www.motorola.com
www.motorola.ca
MOTOROLA and the Stylized M Logo are registered in the US Patent &
Trademark Office. . All other product or service names are the property of
their respective owners.
The Motorola products described in this manual may include copyrighted
Motorola and third-party software stored in semiconductor memories or
other media. Laws in the United States and other countries preserve for
Motorola and third-party software providers certain exclusive rights for
copyrighted software, such as the exclusive rights to distribute or
reproduce the copyrighted software. Accordingly, any copyrighted
software contained in the Motorola products may not be modified,
reverse-engineered, distributed, or reproduced in any manner to the
extent allowed by law. Furthermore, the purchase of the Motorola
products shall not be deemed to grant either directly or by implication,
estoppel, or otherwise, any license under the copyrights, patents, or
patent applications of Motorola or any third-party software provider,
except for the normal, non-exclusive, royalty-free license to use that
arises by operation of law in the sale of a product.
Troubleshooting
Specific Absorption Rate Data
Additional Health and Safety Information
Warranty
Product Registration
Export Law Assurances
RF Energy Interference
Wireless Phone Safety Tips
IMPORTANT INFORMATION ON SAFE AND EFFICIENT OPERATION.
READ THIS INFORMATION BEFORE USING YOUR PHONE.
The information provided in this document supersedes the general safety
information in user guides published prior to December 1, 2002.
Exposure To Radio Frequency (RF) Energy
Your phone contains a transmitter and a receiver. When it is ON, it
receives and transmits RF energy. When you communicate with your
phone, the system handling your call controls the power level at which
your phone transmits.
Your Motorola phone is designed to comply with local regulatory
requirements in your country concerning exposure of human beings to RF
energy.
Operational Precautions
To assure optimal phone performance and make sure human exposure to
RF energy is within the guidelines set forth in the relevant standards,
always adhere to the following procedures.
External Antenna Care
Use only the supplied or Motorola-approved replacement antenna.
Unauthorized antennas, modifications, or attachments could damage the
phone.
Do NOT hold the external antenna when the phone is IN USE. Holding
the external antenna affects call quality and may cause the phone to
operate at a higher power level than needed. In addition, use of
unauthorized antennas may result in non-compliance with the local
regulatory requirements in your country.
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Phone Operation
When placing or receiving a phone call, hold your phone as you would a
wireline telephone.
Body-Worn Operation
To maintain compliance with RF energy exposure guidelines, if you wear
a phone on your body when transmitting, always place the phone in a
Motorola-supplied or approved clip, holder, holster, case, or body harness
for this phone, where available. Use of accessories not approved by
Motorola may exceed RF energy exposure guidelines. If you do not use
one of the body-worn accessories approved or supplied by Motorola, and
are not using the phone held in the normal use position, ensure the phone
and its antenna are at least 1 inch (2.5 centimeters) from your body when
transmitting.
Data Operation
When using any data feature of the phone, with or without an accessory
cable, position the phone and its antenna at least 1 inch (2.5 centimeters)
from your body.
Approved Accessories
Use of accessories not approved by Motorola, including but not limited to
batteries and antenna, may cause your phone to exceed RF energy
exposure guidelines. For a list of approved Motorola accessories, visit our
website at
RF Energy Interference/Compatibility
Note:
interference from external sources if inadequately shielded, designed, or
otherwise configured for RF energy compatibility. In some circumstances
your phone may cause interference.
Facilities
Turn off your phone in any facility where posted notices instruct you to do
so. These facilities may include hospitals or health care facilities that may
be using equipment that is sensitive to external RF energy.
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www.Motorola.com
Nearly every electronic device is susceptible to RF energy
.
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Aircraft
When instructed to do so, turn off your phone when on board an aircraft.
Any use of a phone must be in accordance with applicable regulations per
airline crew instructions.
Medical Devices
Pacemakers
Pacemaker manufacturers recommend that a minimum separation of
6 inches (15 centimeters) be maintained between a handheld wireless
phone and a pacemaker.
Persons with pacemakers should:
•
ALWAYS keep the phone more than 6 inches (15 centimeters) from
your pacemaker when the phone is turned ON.
•
NOT carry the phone in the breast pocket.
•
Use the ear opposite the pacemaker to minimize the potential for
interference.
•
Turn OFF the phone immediately if you have any reason to suspect
that interference is taking place.
Hearing Aids
Some digital wireless phones may interfere with some hearing aids. In the
event of such interference, you may want to consult your hearing aid
manufacturer to discuss alternatives.
Other Medical Devices
If you use any other personal medical device, consult the manufacturer of
your device to determine if it is adequately shielded from RF energy. Your
physician may be able to assist you in obtaining this information.
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Use While Driving
Check the laws and regulations on the use of phones in the area where
you drive. Always obey them.
10
When using your phone while driving, please:
•
Give full attention to driving and to the road.
•
Use hands-free operation, if available.
•
Pull off the road and park before making or answering a call if driving
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conditions so require.
Responsible driving best practices may be found in the “Wireless Phone
Safety Tips” at the end of this manual and at the Motorola website:
www.Motorola.com/callsmart
.
Operational Warnings
For Vehicles With an Air Bag
Do not place a phone in the area over an air bag or in the air bag
deployment area. Air bags inflate with great force. If a phone is placed in
the air bag deployment area and the air bag inflates, the phone may be
propelled with great force and cause serious injury to occupants of the
vehicle.
Potentially Explosive Atmospheres
Turn off your phone prior to entering any area with a potentially explosive
atmosphere, unless it is a phone type especially qualified for use in such
areas and certified as “Intrinsically Safe.” Do not remove, install, or
charge batteries in such areas. Sparks in a potentially explosive
atmosphere can cause an explosion or fire resulting in bodily injury or
even death.
Note:
The areas with potentially explosive atmospheres referred to above
include fueling areas such as below decks on boats, fuel or chemical
transfer or storage facilities, areas where the air contains chemicals or
particles, such as grain, dust, or metal powders. Areas with potentially
explosive atmospheres are often but not always posted.
Blasting Caps and Areas
To avoid possible interference with blasting operations, turn OFF your
phone when you are near electrical blasting caps, in a blasting area, or in
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areas posted “Turn off electronic devices.” Obey all signs and
instructions.
Batteries
Batteries can cause property damage and/or bodily injury such as burns if
a conductive material such as jewelry, keys, or beaded chains touch
exposed terminals. The conductive material may complete an electrical
circuit (short circuit) and become quite hot. Exercise care in handling any
charged battery, particularly when placing it inside a pocket, purse, or
other container with metal objects.
and chargers.
Your battery or phone may contain symbols, defined as follows:
SymbolDefinition
LiIon BATT
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Use only Motorola original batteries
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Important safety information will follow.
Your battery or phone should not be disposed of in a
fire.
Your battery or phone may require recycling in
accordance with local laws. Contact your local
regulatory authorities for more information.
Your battery or phone should not be thrown in the
trash.
Your phone contains an internal lithium ion battery.
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Seizures/Blackouts
Some people may be susceptible to epileptic seizures or blackouts when
exposed to blinking lights, such as when watching television or playing
video games. These seizures or blackouts may occur even if a person
never had a previous seizure or blackout.
If you have experienced seizures or blackouts, or if you have a family
history of such occurrences, please consult with your doctor before
12
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playing video games on your phone or enabling a blinking-lights feature
on your phone. (The blinking-light feature is not available on all products.)
Parents should monitor their children's use of video game or other
features that incorporate blinking lights on the phones. All persons should
discontinue use and consult a doctor if any of the following symptoms
occur: convulsion, eye or muscle twitching, loss of awareness, involuntary
movements, or disorientation.
To limit the likelihood of such symptoms, please take the following safety
precautions:
•
•
•
•
Repetitive Motion Injuries
When you play games on your phone, you may experience occasional
discomfort in your hands, arms, shoulders, neck, or other parts of your
body. Follow these instructions to avoid problems such as tendonitis,
carpal tunnel syndrome, or other musculoskeletal disorders:
•
•
•
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Do not play or use a blinking-lights feature if you are tired or need
sleep.
Take a minimum of a 15-minute break hourly.
Play in a room in which all lights are on.
Play at the farthest distance possible from the screen.
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Take a minimum 15-minute break every hour of game playing.
If your hands, wrists, or arms become tired or sore while playing,
stop and rest for several hours before playing again.
If you continue to have sore hands, wrists, or arms during or after
play, stop playing and see a doctor.
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13
Getting Started
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What’s in the Box?
Your digital wireless phone comes with a battery and a
charger. You can purchase other accessories to customize
your phone for maximum performance and portability.
To purchase Motorola Original™ accessories, contact the
Motorola Customer Call Center at 1-800-331-6456 in the
United States or 1-800-461-4575 in Canada.
Getting Started
About This Guide
This user guide describes how to use your Motorola
wireless phone.
Optional Features
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This label identifies an optional network, SIM
card, or subscription-dependent feature that
may not be offered by all service providers in all
geographical areas. Contact your service
provider for more information.
Optional Accessories
This label identifies a feature that requires an
optional Motorola Original™ accessory.
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Installing the Battery
You must install and charge the battery to use your
phone.
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Your phone is designed for use only with
Motorola Original batteries and accessories.
We recommend that you store batteries in their
protective cases when not in use.
Getting Started
Action
1
Remove the battery from its protective plastic
case.
2
If necessary, slide the
battery door latch
down, and lift the
battery door off the
phone.
3
Insert the battery,
printed arrows first,
into the top of the
battery compar tment,
and push down.
4
Replace the battery
door.
Charging the Battery
New batteries are partially charged. Before you can use
your phone, install and charge the battery as described
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15
below. Some batteries perform best after several full
charge/discharge cycles.
Action
1
Plug the travel charger into your phone.
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2
Plug the other end into the appropriate electrical
outlet.
3
When your phone displays
remove the charger.
Charge Complete
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When you charge the battery, the battery level indicator in
the upper right corner of the display shows how much of
the charging process is complete. At least one segment of
Getting Started
the battery level indicator must be visible to ensure full
phone functionality while charging.
If the battery charge falls too low, your phone may power
off during a call, even with the charge connected. To avoid
this possibility, do not make calls while charging the
battery.
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Battery Use
To maximize your battery’s performance:
•
Always use Motorola Original™ batteries and battery
chargers. The phone warranty does not cover
damage caused from using non-Motorola batteries
and/or battery chargers.
•
New batteries or batteries that have been stored for a
long time may require a longer charge time.
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16
•
Maintain the battery at or near room temperature
when charging.
•
Do not expose batteries to temperatures below 10°C (14°F) or above 45°C (113°F). Always take
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your phone with you when you leave your vehicle.
•
When you do not intend to use a battery for a
while, store it uncharged in a cool, dark, dry place,
such as a refrigerator.
•
Over time, batteries gradually wear down and require
longer charging times. This is normal. If you charge
your battery regularly and notice a decrease in talk
time or an increase in charging time, then it is
probably time to buy a new battery.
center for proper disposal methods. Never dispose of
batteries in a fire because they may explode. Refer to your
battery’s label for battery type.
Turning On Your Phone
Action
Press and hold O to turn on your phone.
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The rechargeable batteries that power this
product must be disposed of properly and may
need to be recycled. Contact your local recycling
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Getting Started
Adjusting the Volume
Press the S scroll key to:
•
increase or decrease earpiece volume during a call
17
•
increase or decrease the ringer volume setting when
the idle display is visible
Tip:
At the lowest volume setting, press S down
once to switch to vibrate alert, then silent alert.
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Press
S
up to cycle back to vibrate alert, then ring
alert.
•
turn off an incoming call alert
Making a Call
Note:
You must dial the phone number from the idle display.
See page 20.
Getting Started
Note:
If necessary, select
unlock the phone.
1
2 N
3 O
Answering a Call
When you receive a call, your phone rings and/or vibrates
and displays an incoming call message.
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UNLOCK
PressTo
keypad keysdial the phone number
(-), then press * to
Tip:
If you make a mistake,
press
CLEAR
F
last digit, or press and hold
CLEAR
make the call
end the call and “hang up” the
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phone
(-) to delete the
(-) to clear all digits.
Note:
If necessary, select
unlock the phone.
PressTo
1
N
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2
O
UNLOCK
answer the call
end the call and “hang up”
(-), then press * to
Changing the Call Alert
Press S down to switch the alert for incoming calls and
other events to vibrate, then silent. Press
ring alert.
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S
up to reset
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Getting Started
19
Learning to Use Your
Phone
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See page 1 for a basic phone diagram.
Using the Display
The idle display is the standard display when you are
not on a call or using the menu. You must be in the idle
display to make a call.
Learning to Use Your Phone
Labels at the bottom corners show the current soft key
functions. Press the left soft key (
to perform the function indicated by the left or right soft key
label.
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3F\
x
5:09pm 5/8/03
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Soft Key Labels
E
Date &
MENUNAMES
Time
T
-
) or right soft key (+)
At the top of the display are status indicators, including
network signal, ring tone, and battery.
Indicators are grouped at the top of the display:
IndicatorMeaning
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C
V
Q
A
a
%
$
ã
t
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Shows the strength of the network
connection
You have an active call.
You have a missed call.
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The keypad lock has been activated to
prevent accidental key presses.
You have received a voicemail
message.
You have received a text message.
Alphabetic characters that you enter will
be uppercase. Press # to switch to
lowercase.
Alphabetic characters that you enter will
be lowercase. Press # to switch to
uppercase.
Numbers Mode—You can only enter
numbers, no alphabetic characters.
When you press # while storing names,
this indicator shows that you are in
special characters mode. Select a
special character by pressing x (
Alarm is set.
Current ring style is Silent.
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SELECT
Learning to Use Your Phone
).
21
IndicatorMeaning
#/!
4
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B
,
W
Using Menus
Indicates whether you are receiving a
digital or analog signal.
Shows strength of network connection.
Shows battery charge level.
Roaming—Indicates that phone is
seeking or using a network system
outside your home system.
Shows the current active phone line.
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From the idle display, press
menu.
•
Press S to scroll up or down to select the item you
want, then press
or
•
Press the number key that matches the menu
selection you want.
This guide shows you how to select a menu feature as
follows, starting from the idle display:
Learning to Use Your Phone
22
Find the Feature
For example, from the idle display, press
to and select
and select
keys to select the soft key functions listed in the bottom left
and right corners of the display.
Messages
Inbox
. Use S to scroll, and the left/right soft
MENU
(-) to go to the main
SELECT
(-),
ENTER
(-), or OK(-).
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MENU
(-) >
from the main menu, then scroll to
Messages > Inbox
-
(
MENU
), scroll
How to Enter Information in
Your Phone
How to Enter Text
When you want to add new names or view names in the
phone book, your phone automatically switches to ABC
mode (indicated by
display).
•
•
•
•
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A
in the upper right corner of the
Enter text with the keypad.
Press a key as many times as necessary to enter
a letter. With each press, the next letter on the key
appears in the display. (See the character chart
below.)
If you do not press a key for two seconds, the
character currently displayed in the highlighted block
is accepted.
Press # to switch between uppercase and
lowercase letters. (When lowercase is selected, abc
appears in the display.)
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Learning to Use Your Phone
23
Character Chart
1
space . 1 @ ? ! , & : ; ( ) ‘ % $ _
2
A B C 2
D
3
D E F 3
4
G H I 4
5
J K L 5
6
M N O 6
7
P Q R S 7
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8
T U V 8
9
W X Y Z 9
0
+ - 0 * / = > < # [ ]
Deleting Letters and Words
To delete letters and/or words:
Action
1
Press S to position the cursor to the right of the
text you want to delete.
2
Press
CLEAR
3
Press and hold
Learning to Use Your Phone
word.
F
(-) to delete 1 letter at a time.
CLEAR
(-) to delete the entire
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24
How to Enter Punctuation and Special
Characters
While in ABC or abc mode, you can enter special
characters:
1
2
3
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@ $ _ ! # % & ‘ ( ) * + , - / : ; < = > ?
PressTo
*
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S
SELECT (-)
display the available special
characters
highlight the symbol you want
select the character for entry
How to Enter Numbers
Action
1
Press and hold # until % appears.
2
Press number keys to enter digits.
3
Press and hold # to exit 123 mode and return
to ABC mode.
Notes:
•
You cannot enter special characters in 123 mode.
•
This chart may not reflect the exact character set
available on your phone.
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Learning to Use Your Phone
25
Locking and Unlocking Your
Phone
You can lock your phone manually or set the phone to lock
automatically whenever you turn it off.
To use a locked phone, you must enter the unlock code. A
locked phone still rings or vibrates for incoming calls or
Learning to Use Your Phone
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messages, but you must unlock it to answer.
You can make emergency calls on your phone even
when it is locked. For more information, see page 38.
Locking Your Phone Now
1
2
3
4
5
6
7
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Action
Press
MENU
(-).
Scroll to and select
Scroll to
Select
Scroll to
Scroll to
Enter your 6-digit security code.
Select
Security Settings
(-).
Access Codes
Lock Now
Enter
(-).
Settings
and press
and press
F
and press
(-).
Select
Select
(-).
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(-).
26
Turning Off the Phone Lock
Action
1
Press
MENU
(-).
2
3
4
5
6
7
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Scroll to and select
Scroll to
Select
Scroll to
Scroll to
Enter your 6-digit security code.
Select
Security Settings
(-).
Access Codes
Unlock
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Enter
Settings
and press
(-).
.
and press
and press
Select
Select
(-).
(-).
Setting Your Phone to Lock Automatically
You can set your phone to lock every time you turn it off.
Action
1
Press
MENU
(-).
2
Scroll to and select
3
Scroll to
Select
4
Scroll to
5
Scroll to
6
Enter your 6-digit security code.
7
Select
Security Settings
(-).
Access Codes
Automatic Lock
Enter
(-).
Settings
F
and press
and press
.
.
Select
(-).
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Learning to Use Your Phone
27
Changing a Code, PIN, or
Password
Your phone’s 4-digit unlock code is factory-set to 1234,
and the 6-digit security code is factory-set to 000000. Your
service provider may reset these numbers before you
receive your phone.
You can also reset your SIM card PIN code, PIN2 code,
and/or call barring password if necessary.
To change a code or password:
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If your service provider has not reset these numbers,
you should change them to prevent others from
accessing your personal information. The unlock code
must contain 4 digits, and the security code must
contain 6 digits.
Find the Feature
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MENU
(+) >
Settings
>
Security Settings
>
Access Codes
F
Action
Scroll to
Learning to Use Your Phone
Scroll to
Change Lock Code
or
Change Secu Code
and press
T
and press
Select
Select
(-).
(-).
28
If You Forget a Code, PIN, or
Password
If you forget your security code, SIM card PIN code, PIN2
code, or call barring password, contact your service
provider.
If you forget your unlock code, try entering 1234 or the last
four digits of your phone number. If that does not work,
at the
1
2
3
Locking and Unlocking the
Keypad
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Enter Unlock Code
PressTo
MENU
keypad keysenter your security code
OK
(+)submit your security code
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(+)go to the unlock code bypass
prompt:
screen
F
You can lock the keypad to prevent accidental key presses
(for example, when carrying your phone in a purse or
pocket).
•
To lock the keypad, press
and select
•
To unlock the keypad, press
Keypad Lock
MENU
(+), then scroll to
T
(+).
UNLOCK
(-), then *.
Learning to Use Your Phone
29
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