Motorola T56ZJ1 Users manual

Welcome

Thank you for choosing Motorola—a global leader in
communications technology.

All Motorola phones are designed and manufactured
in the United States to meet Motorola’s exacting specifications
and world-class quality standards. During development,
our laboratory testing team took the durable Digital StarTAC
phone through its paces. They cooked it, steamed it, shook it,
shocked it, dusted it, and dropped it—and the phone still
worked! We are confident that the one you purchased will meet
your own exacting standards.

Thank you for choosing Motorola, and we hope you enjoy your
StarTAC ST7767D cellular phone!

®

1

Guide Overview

Okay, you’ve got a brand new phone
with a bunch of nifty features.
Now what?
Afraid you’ll press the wrong key?
Or forget a feature or two?
Don’t sweat it!

We’ve designed this guide to take you
step-by-step through each feature of
your new Digital StarTAC
We’ll show you what key to press and what happens when you
press it. Follow along, chapter-by-chapter, and you’ll find it’s as
easy as 1-2-3.

Here’s an idea of what you’ll learn in each chapter.

Getting Started

First things first. Once the box is open, this section will show you
where to begin. We will explain what came with your new phone
and show you how to use the battery. Turn to page 10 to get
started.

The Basics

What do all those buttons and lights mean? How do I make my
first phone call? In this section, we’ll answer those questions and
teach you everything necessary to start using your Digital
StarTAC phone. Begin learning “The Basics” on page 22.

®

phone.

2

Guide Overview

Using Memory

Read “Using Memory,” beginning on page 36, and we will
explain how to make the most of your new phone’s internal
Phone Book. You will save time with dialing shortcuts and
memory features that make it easy to place quick calls.

Using Messaging

This Digital StarTAC® phone supports optional messaging
services, like Caller ID
before you answer. It can even receive alphanumeric messages
just like a pager and tell you when you have Voice Mail. Turn to
page 48 to begin “Using Messaging.”

The Works

When you are ready to learn the advanced features of your new
phone, turn to page 56 for “The Works.” We will explain
everything from navigating the menu system to electronically
locking your phone.

So relax!
Let us show you what your

Digital StarTAC phone can do!

*

, which allows you to see who is calling

Contact your Service Provider for availability.

*

3

Contents

Introduction

Guide Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Safety Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Getting Started

Package Content Options . . . . . . . . . . . . . . . . . . . . . . 10

Introduction to Batteries. . . . . . . . . . . . . . . . . . . . . . . 12

Installing Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Charging Batteries . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Phone Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20

Using the Smart Button . . . . . . . . . . . . . . . . . . . . . . . 21

The Basics

Turning Your Phone On. . . . . . . . . . . . . . . . . . . . . . . 22

Reading the Indicators. . . . . . . . . . . . . . . . . . . . . . . . 24

Placing and Ending Calls. . . . . . . . . . . . . . . . . . . . . . 28

Redialing Numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Receiving Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Basic Tone Controls . . . . . . . . . . . . . . . . . . . . . . . . . . 32

Your Phone & Its Shortcuts . . . . . . . . . . . . . . . . . . . . 34

Using Memory

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36

Making the Most of Memory . . . . . . . . . . . . . . . . . . . 37

Storing. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38

Recalling. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

Pause Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

Using Calling Cards . . . . . . . . . . . . . . . . . . . . . . . . . . 46

4

Using Messaging

Introduction. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48

Receiving Messages . . . . . . . . . . . . . . . . . . . . . . . . . . .49

Viewing Your Caller IDs. . . . . . . . . . . . . . . . . . . . . . . .50

Checking Your Voice Mail . . . . . . . . . . . . . . . . . . . . . .52

Reading Your Messages . . . . . . . . . . . . . . . . . . . . . . . .54

The Works

Introducing the Menu Features. . . . . . . . . . . . . . . . . .56

The Internal Phone Book . . . . . . . . . . . . . . . . . . . . . .58

Store and recall numbers

Using Call Timers . . . . . . . . . . . . . . . . . . . . . . . . . . . .66

Monitor the length of your calls

Setting Tone Controls. . . . . . . . . . . . . . . . . . . . . . . . . .72

Adjust your phone’s tone controls

Lock/Security Features. . . . . . . . . . . . . . . . . . . . . . . . .80

Control access to your phone

Phone Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .88

Personalize your phone’s operation

Reference Information

Accessory Options. . . . . . . . . . . . . . . . . . . . . . . . . . . .106

Troubleshooting. . . . . . . . . . . . . . . . . . . . . . . . . . . . .109

Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111

Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .118

Contents

5

Exposure
to Radio
Frequency
Signals

Antenna
Care

Phone
Operation

Safety Information

Your wireless handheld portable telephone is a low power radio
transmitter and receiver. When it is ON, it receives and also sends out
radio frequency (RF) signals.

In August 1996, the Federal Communications Commissions (FCC)
adopted RF exposure guidelines with safety levels for hand-held
wireless phones. Those guidelines are consistent with the safety
standards previously set by both U.S. and international standards
bodies:

•

ANSI C95.1 (1992)

•

NCRP Report 86 (1986)*

•

ICNIRP (1996)*

Those standards were based on comprehensive and periodic
evaluations of the relevant scientific literature. For example, over
120 scientists, engineers, and physicians from universities,
government health agencies, and industry reviewed the available
body of research to develop the ANSI Standard (C95.1).

The design of your phone complies with the FCC guidelines (and
those standards).

Use only the supplied or an approved replacement antenna.
Unauthorized antennas, modifications, or attachments could
damage the phone and may violate FCC regulations.

Normal Position:

Hold the phone as you would any other telephone, with the antenna
pointed up and over your shoulder.

Tips on Efficient Operation:

For your phone to operate most efficiently:

•

Extend your antenna fully.

•

Do not touch the antenna unnecessarily when the phone is in use.
Contact with the antenna affects call quality and may cause the
phone to operate at a higher power level than otherwise needed.

*

American National Standards Institute; National Council on Radiation Protection

*

and Measurements; International Commission on Non-Ionizing Radiation Protec­tion

6

Safety Information

:

All batteries can cause property damage, injury or burns

Caution

if a conductive material, such as jewelry, keys or beaded chains,
touches exposed terminals. The material may complete an electrical
circuit and become quite hot. To protect against such unwanted
current drain, exercise care in handling any charged battery,
particularly when placing it inside your pocket, purse or other
container with metal objects. When the battery is detached from the
phone: your battery is packed with a protective cover .; please use this
cover for storing your battery when not in use.

Check the laws and regulations on the use of wireless telephones in
the areas where you drive. Always obey them. Also, if using your
phone while driving, please:

•

Give full attention to driving–driving safely is your first responsibility;

•

Use hands-free operation, if available;

•

Pull off the road and park before making or answering a call if
driving conditions so require.

Most modern electronic equipment is shielded from RF signals.
However, certain electronic equipment may not be shielded against
the RF signals from your wireless phone.

Pacemakers

The Health Industry Manufacturers Association recommends that a
minimum separation of six (6”) inches be maintained between a
handheld wireless phone and a pacemaker to avoid potential
interference with the pacemaker. These recommendations are
consistent with the independent research by and recommendations
of Wireless Technology Research.

Persons with pacemakers:

•

Should ALWAYS keep the phone more than six inches from their
pacemaker when the phone is turned ON;

•

Should not carry the phone in a breast pocket;

•

Should use the ear opposite the pacemaker to minimize the poten­tial for interference.

•

If you have any reason to suspect that interference is taking place,
turn your phone OFF immediately.

Batteries

Driving

Electronic
Devices

7

Aircraft

Safety Information

Hearing Aids

Some digital wireless phones may interfere with some hearing aids.
In the event of such interference, you may want to consult your
hearing aid manufacturer to discuss alternatives.

Other Medical Devices

If you use any other personal medical device, consult the
manufacturer of your device to determine if they are adequately
shielded from external RF energy. Your physician may be able to
assist you in obtaining this information.

Turn your phone OFF in health care facilities when any regulations
posted in these areas instruct you to do so. Hospitals or health care
facilities may be using equipment that could be sensitive to external
RF energy.

Vehicles

RF signals may affect improperly installed or inadequately shielded
electronic systems in motor vehicles. Check with the manufacturer
or its representative regarding your vehicle. You should also consult
the manufacturer of any equipment that has been added to your
vehicle.

Posted Facilities

Turn your phone OFF in any facility where posted notices so require.
FCC regulations prohibit using your phone while in the air. Switch

OFF your phone before boarding an aircraft.

8

Safety Information

To avoid interfering with blasting operations, turn your phone OFF
when in a “blasting area” or in areas posted: “Turn off two-way
radio.” Obey all signs and instructions.

Turn your phone OFF when in any area with a potentially explosive
atmosphere, and obey all signs and instructions. Sparks in such
areas could cause an explosion or fire resulting in bodily injury or
even death.

Areas with a potentially explosive atmosphere are often, but not
always, clearly marked. They include fueling areas such as gasoline
stations; below deck on boats; fuel or chemical transfer or storage
facilities; areas where fuel odors are present, i.e. if a gas/propane
leak occurs in a car or home; areas where the air contains
chemicals or particles, such as grain, dust, or metal powders; and
any other area where you would normally be advised to turn off
your vehicle engine.

Blasting
Areas

Potentially
Explosive
Atmospheres

An air bag inflates with great force. DO NOT place objects, including
both installed or portable wireless equipment, in the area over the
air bag or in the air bag deployment area. If in-vehicle wireless
equipment is improperly installed and the air bag inflates, serious
injury could result.

Your cellular radiotelephone is designed for excellent durability
under normal use conditions. Protect your cellular telephone from
water damage that could result from spills or excessive exposure to
rain. Never submerge your cellular phone.

Cleaning of this product should only be done with a damp cloth.
The use of chemical cleaners may harm the finish and integrity of
the radio housing and is not recommended.

Vehicles
Equipped
with Air
Bags

Equipment
Care

Cleaning
the Phone

9

Getting Started

Package Content Options

The Digital StarTAC® phone comes equipped with a standard
battery and an AC Adapter to get you up and running. An
exciting line of accessory options, now smaller and lighter than
ever, can customize your cellular package for maximum
performance and portability.

07/07/98

Digital

def

3

menu

abc

2

1

mute

lock

mno

6

batt

jkl

5

ghi

4

vib

wxyz

9

tuv

8

pqrs

7

opr

0

SEND

STO CLR

RCL

FCN END

Digital StarTAC Phone

Slim Main Battery with
Battery Cover

Standard Main Battery
with Battery Cover

10

Slim Auxiliary Battery
with Battery Cover

Package Content Options

Holster

Cigarette Lighter
Adapter

AC Adapter

Getting Started

Headset

Desktop Charger
(AC Adapter required)

Your phone and accessories may not look exactly as pictured.

11

Introduction to Batteries

Each battery is shipped in an uncharged state with a protective
cover on it. Before you can use your phone, you will need to
remove the cover from the battery and charge it.

Battery Covers

It is a good idea to save the protective cover to store and carry the
battery when not in use. The cover prevents objects from
touching the battery terminals, thereby reducing the risk of
injury or damage from a short circuit.

Removing the Main Battery Cover

12

1.

2.

Press In
Latch

Remove
Battery

Press in the release latch.

Rotate the battery upward and lift it out of
the cover.

2.

1.

Attaching the Main Battery Cover

1.

2.

Lower
Side

Click
Latch

Lower the side, opposite the release latch,
into the cover.

Drop the side with the release latch down
until the latch clicks.

1.

Release Latch

2.

Introduction to Batteries

Removing the Auxiliary Battery Cover

Getting Started

Dislodge

1.

Cover

Remove

2.

Battery

Hold the auxiliary battery securely with one
hand. With your other hand’s thumb, push up
on the bottom of the cover.

Continue to push up until the cover slides free
of the pins on the bottom of the battery and
swing the cover outward.

2.

1.

Attaching the Auxiliary Battery Cover

1.

2.

Insert
Point

Secure
Cover

Slide the cover’s narrow end into the small
grooved hook on the top of the auxiliary bat­tery.

Push the cover firmly so the base slides past
the pins on the auxiliary battery, and release.

1.

Hook

Pins

2.

13

Installing Batteries

Main Battery Installation

To install a battery:

Tip:
If you have a
charged auxiliary
battery attached
to your phone,
you can remove
and change your
main battery at
any time – even
during a call.

1.

2.

Insert
Toe

Snap
Heel

Place the side of the battery opposite the
release latch into the compartment.

1.

Press the side with the release latch down
until you hear it click into place.

Main Battery Removal

To remove a battery:

1.

2.

Turn OFF
Phone

Remove
Battery

If another battery is not attached, press and

¡

hold
Pull the release latch back toward the battery

and lift the battery out.

2.

to turn your phone OFF.

Release Latch

14

Installing Batteries

Auxiliary Battery Installation

The auxiliary battery clips onto the back of your phone.

Place

1.

Hook

Pull

2.

Battery
Down

Release

3.

Battery

Auxiliary Battery Removal

To remove the auxiliary battery:

Pull

1.

Battery
Down

Remove

2.

Battery

Place the hook located on the narrow end of
the battery into the slot on the back of the
phone.

Pull the battery down and slide the battery
pegs over the bottom of the phone.

Once the battery clears the bottom of the
phone, release it. Make sure that the pegs fit
securely into place.

1.

2.

3.

Pull the battery down until the pegs come
free, and pull the base away from the phone.

Lift the battery’s hook out of the slot on the
back of the phone.

2.

1.

Getting Started

Tip:
If you have a
charged main
battery attached
to your phone,
you can remove
and change your
auxiliary battery
at any time – even
during a call.

15

Charging Batteries

9

4

b

ghi

Using the Internal Rapid Charger

Believe it or not, there is a battery charger built right into your
phone! To make use of the internal charger, you will need one of
the three available adapters, either a standard AC Adapter, a
rapid rate AC Adapter, or a cigarette lighter adapter.

Keep in mind:

When the internal charger is in use and the
phone is ON, you can still place and receive calls. However,
talking on the phone requires energy, so your phone may not
charge while the call is in progress.

*

16

1.

Attach
Adapter
to Phone

Plug the AC or cigarette lighter adapter into
the accessory connector on the bottom of
your phone as shown, with the release tab
facing up.

Plug In

2.

Adapter

Keep in mind:

Plug the adapter into the appropriate
power source.

7

In some cars, the ignition must be ON to use
the cigarette lighter.

Check with your dealer for availability of the adapters.

*

pqrs

RCL

vi

tuv

8

opr

0

STO CLR

FCN END

SEND

PUSH

Charging Batteries

The Battery Indicator

In the upper right corner of your phone’s display, there is a
battery indicator filled with three segments. The more segments
you see, the greater the charge.

•

The border of the battery icon will flash during charging.

•

When both batteries are fully charged, the battery icon will
stop flashing and become solid.

Getting Started

High

Battery Storage and Disposal

Low

To prolong the life of batteries, avoid exposing them to
temperatures below -10

°

C (14°F) or above 45°C (113°F). It is a
good idea to take your phone with you when you leave your car.
Never dispose of batteries in fire.

Caution:

To prevent injuries or burns, do not allow metal

objects to contact or short circuit the battery terminals.

Expert Performance (E•P®)Charging System

The E•P system enables your phone’s built-in charger to
communicate with installed batteries and tailor its charging
cycle to optimize performance. If you see

Invalid Battery

when you power up the phone, the built-in charger is not able to
communicate with the battery and cannot charge it. There are
several possible reasons for this message. The most likely one is
that the battery is not a Motorola original and it does not have
the appropriate E•P technology. We recommend that you use
only Motorola original batteries and accessories and that you
store your batteries in their protective covers when not in use.

17

Charging Batteries

Using the Desktop Charger

The Desktop Charger’s front pocket can charge batteries while
they are attached to your phone, and the rear pocket can charge
batteries separately.

If you have a Desktop Charger:

Attach

1.

Adapter
Plug In

2.

Adapter
Insert

3.

Phone
Insert

&

Battery

Note:

If two or three batteries are loaded in the charger, the

Plug the AC Adapter into the back of the
charger, with the release tab facing up.

Plug the other end of the AC Adapter into a
wall socket.

Insert the phone into the front pocket with a
main and/or auxiliary battery attached.

If you like, insert a main or auxiliary battery
into the rear pocket.

H

S

U

P

Rear Pocket

Front Pocket

batteries will charge one at a time. The main battery attached to
the phone will charge first, the attached auxiliary second, and
the battery in the rear pocket last.

18

Charging Batteries

Desktop Charger Indicators

The three LED indicators on the left front of the Desktop Charger
let you know the current state of any charging batteries. The first
light provides information on the main battery attached to the
phone, the second on the attached auxiliary battery, and the
third on any battery loaded in the rear pocket.

•

Red means the battery is charging.

•

Flashing yellow means the battery is waiting to be charged.

•

Green means the battery is charged within 90% of its capacity
and can be used. An additional hour of charging will bring
your battery up to 100% capacity.

•

Flashing red means the battery is damaged and cannot be
charged.

Desktop Charger Charging Times

The time it takes for your battery to obtain a full charge is
affected by a variety of factors, including:

•

Temperature Batteries should be at or near room tempera-

ture when charging. To prolong battery life and charge
capacity , avoid exposing your batteries to temperatures below

-10

°

C (14°F) or above 45°C (113°F). It is a good idea to take

your phone with you when you leave your car.

•

Inactivity

for long periods of time, may not rapid charge properly. In
these instances, the battery requires an overnight charge.

•

Extended Usage Over extended periods of time, batteries

gradually wear down and require longer charging times.
This is normal. If you charge your battery regularly and
notice a decrease in talk-time or an increase in charging
time, then it is probably time to purchase a new battery.

New batteries, or batteries that have been stored

Getting Started

19

Phone Overview

Function Keys

¡

Turns the phone your ON and OFF.

ø

Opens messaging menus.
Acts as a “shift” key to access the secondary

ƒ

functions of other keys.

‰

Recalls phone numbers from memory.

¬

Stores phone numbers into memory.

Ç

Clears characters from the screen.

º

Ends phone calls and exits the menu.
Places or answers calls. Your phone will have one

ª
æ

of these two keys.
Can be used to scroll through memory entries

«
»

and menu features.

Alphanumeric Display Displays your input from the keypad,

information recalled from memory, and other messages.

Microphone Positioned for convenient conversation.
Retractable Antenna Extend for best performance.
Earpiece Ultra-compact phone speaker.
Headset Jack Provides the connection for an optional headset.
Accessory Connector Provides the connection for an

external power supply.

qq

qq

Volume Keys Represented in this manual by
keys adjust keypad, earpiece, and ringer volume. They also scroll
up and down through memory locations and menu features.

and ZZZZ, these

20

Using the Smart Button

When in doubt, press the Smart Button! Easily recognized in this
User’s Guide by

AA

AA

and in your phone’s display by § – the handy

Smart Button puts a variety of functions at your fingertip.

Getting Started

menu

07/07/98

2

abc3def

Digital

The Smart Button

1

Use the Smart Button’s fingertip convenience for:

Opening the Quick Menu

Press AAAA when your phone is idle to display a menu containing
shortcuts to your phone’s most popular features. See page 34.

Opening Your Phone Book

Press AAAA twice to open the Phone Book with your names and
numbers. Turn to page 40 in “Using Memory” to learn more.

Entering the Menu System

Press ƒ then press AAAA to enter your phone’s menu system.
See page 56 for information on navigating the menu system.

Selecting Items in the Menu

The primary use of the Smart Button is to select. Whenever the
phone offers you a choice, such as setting a ringer style, press
to select. You will see:

Press § to Select.

AA

AA

Turning Features ON and OFF

Press AAAA to toggle ON and OFF many menu features, like the call
timers (pg. 66). You will see:

Press § to Toggle.

Placing and Ending Calls

Press & hold AAAA to place a call when the number you want to
call is on the display. Press & hold

AA

AA

again to end a call. See

page 28 for information on placing and ending calls.

21

The Basics

The next few pages will introduce you to the basic features of
your phone. In the chapters that follow, we will explain every
one of your phone’s features, including storing names and
numbers, using the call timers, locking the phone, and more.

Turning Your Phone On

Follow these steps to turn your phone ON:

22

Extend

1.

Antenna
Open

2.

Phone
Turn ON

3.

Phone
Turn OFF

4.

Phone

What you will see:

Extend the antenna completely for best
performance.

Open the phone to expose the keypad.

Press ¡ once to turn the phone ON.

When finished, press ¡ again to turn the
phone OFF.

Each time you turn your phone
ON, it performs a short self-test
to make sure it is operational
and then it scans for service.

CDMA Digital

If your phone finds a CDMA
digital system, you will see the
time and date, the icon,
and either

Ready or the

personalizable banner (if
programmed).

07/07/98

Turning Your Phone On

Analog

If your phone finds an analog
system, you will see the icon
and either
personalized banner.

Quad Number

Your phone can be activated
with up to four unique phone
numbers. If there is more than
one number programmed on
your phone, you will see the currently active number whenever
you turn on the phone. T urn to Changing Your Number on page
90 if you want to change your currently active number.

Power Save Mode

If you travel outside the range of
available networks, your phone
will continue to search for a
signal. To save power, it stops
searching every couple minutes. Your phone will automatically
begin searching again in a minute or two – if you would like it
to start searching immediately, just press any key.

Standby Mode

To conserve energy, your phone enters standby mode and turns
off the backlight when you have not touched a key for a few
seconds. The backlight will come back on as soon you press a
key or open the phone. If you like, you can choose how long the
backlight remains ON. See page 100.

Ready or your

Basics

23

24

Strong

Weak

High

Low

Reading the Indicators

231

4

10

56 789

Signal Strength (1)

Displays the strength of the connection between your phone and
the local cellular system.

Clock (2)

When your phone is on a CDMA digital network, the display
shows the current time and date. Wherever you are, you will have
the correct local time. You can set your clock for 12- or 24-hour
format. See page 101 for more information.

Battery Level (3)

The three bar segments on the phone’s Battery Level Indicator
show the amount of charge remaining in your battery . The more
bar segments you see, the higher the charge. If your battery is
low, the phone alerts you in three ways:

• No bar segments on the indicator will be highlighted.

• Low Battery will appear on your display.

• A hi-lo tone will sound periodically.

If you ignore these warnings, the phone will automatically turn
itself OFF when the battery is exhausted. At this point, you
should charge the battery or insert a new battery.

Digital (4)

Indicates you are in a digital service area, allowing for excellent
voice quality. Check with your Service Provider for more
information.

Reading the Indicators

Analog (4)

Appears when you are on an analog channel.

In Use (5)

Appears when a call is in progress.

Roam (6)

Lights up when your phone accesses a cellular service outside of
your home system. When you leave your cellular Service Area,
your phone roams (seeks another CDMA cellular system).

No Service (7)

Appears when calls cannot be placed or received from your
location.

Message (8)

Appears when you receive an alphanumeric message.* It will
disappear after you have read the message.

Voice Mail (9)

Indicates that you have received a Voice Mail message in
your Voice Mailbox. It will disappear after you have listened
to the message.

When you select one of the VibraCall
page 75), the following indicators appear in the display:

VibraCall On (10)

Indicates that your phone’s ringer is turned OFF and the
VibraCall Alert is ON.

Silent Mode (10)

Indicates that all of your phone’s tones are silenced and the
VibraCall Alert is ON.

Vibrate Then Ring (10)

Indicates that both the ringer and VibraCall Alert are ON.

®

Alert combinations (see

Basics

Contact your Service Provider for availability.

*

25

Reading the Indicators

Detailed Battery Level Reading

Press ƒ then press ›.

The bar graph in the display represents the battery level. The
higher the graph, the closer the battery is to full charge.

Full Charge Low Charge

If you are using an auxiliary battery with the main battery, the
display will indicate which one is in use.

Important: If the phone is being powered externally–from the

cigarette lighter adapter for example–you will see:

26

Reading the Indicators

Service Light

The Service Light is on top of your phone and lights up when
your phone is ON. The color it flashes depends on your phone’s
current state of service. Please read the chart below to learn how
to understand your phone’s state of service at a glance.

Service Light

Basics

Red & Green,
alternating

Green, flashing

Red, flashing

Yellow, flashing slow

Yellow, flashing fast

Note:

If you would like to increase your phone’s standby-time,

Incoming call or message

In Service: home type system

No Service

Roaming: home type system

Roaming: non-home type system

you can turn the Service Light OFF. See page 101.

27

Placing and Ending Calls

Placing a Call

Tip:

If you press
(or
out entering a
number, your
phone will dial
the last number
entered.

æ

ª) with-

1.

2.

3.

4.

Extend
Antenna

Open
Phone

Enter
Number

Correct
Errors

Place
Call

Extend the antenna completely for best
performance.

Open the phone to expose the keypad.
If necessary, press

Enter the number you want to call,
for example: 555-1212.

Ç to erase one digit at a time if you

Press
make a mistake. Press & hold
the entire entry and start again.

Press æ (or ª) to place the call.

or

Press & hold AAAA until you hear a high tone.
You will see: Calling 555-1212.

¡ to turn the phone ON.

Ç to erase

You can dial phone numbers with up to 32 digits, but only the
last twenty-four digits will appear in the display.

Press

‰ to see the rest of the number.

Your phone will display the first 24 digits, then a second screen
will show the digits remaining in the phone number.

Ending a Call

There are three ways to end a call:

Close
Phone

Close the phone to end a call.

28

Press Key Press º.

or
or

Hold
Smart
Button

Press & hold
You will see:
Press

AA

AA

until you hear a high tone.

Press § to End Call.

AA

AA

again to end the call.

Redialing Numbers

Ti

Automatic Redial

The cellular system may at times be too busy to handle your call.
If this is the case, you may hear a fast busy signal and see

Failed then Press SND to Redial on the display. Using

Automatic Redial, your phone will repeat the call attempt over
the next four minutes. When the call succeeds, your phone will
ring or vibrate until the person you are calling answers.

Call

Basics

Auto
Redial

Press æ (or ª) or press & hold AAAA
until you hear a high tone.
You will see: Redialing.

To make this feature even easier, turn Instant Redial ON. Your
phone will instantly redial after a fast busy signal, and you will
not have to push a button. To find out more, see page 97.

Redial

If you hear an ordinary busy signal:

Hang Up Press º to hang up.

1.

Redial Press æ (or ª) to redial.

2.

or

Press & hold AAAA. You will see: Calling.

Display Last Ten Numbers Dialed

Your phone keeps track of the last ten numbers you have dialed.

Enter

1.

List

2.

3.

Review
List

Call
Number

Press ‰ then press ‚, ‚. The dis­play will show the last number you dialed.

qq

Press qq
numbers dialed, starting with the most recent.

Press æ (or ª) or press & hold AA
the number in your display. You will see:
Calling.

ZZ

or ZZ

to scroll through the last ten

AA

to call

Tip:

Your phone
automatically
remembers the
last number
entered. See
page 43 to learn
more.

p:

This feature is
available
through the
Quick Menu. See
page 34 to learn
more.

29

Receiving Calls

Your phone must be ON to receive calls.
When a call is incoming:

• an alert will sound and/or vibrate.

• the Service Light (pg. 27) will flash red and green.

You can choose your phone’s alert, selecting from nine ringer
styles or silent vibration mode. See page 75.

Answering a Call

To answer a call:

30

1.

2.

Extend
Antenna

Open
Phone

Extend the antenna completely for best
performance.

Open the phone to expose the keypad.

or

Press æ (or ª) if the phone is already
open.

Caller ID

If Caller ID* is active on your phone, you will be able to see who
is calling before you answer. The display will show either your
caller’s name (if it is in your Phone Book) or your caller’s
number. If you prefer to always see your caller’s number, see
page 63 to turn Number Preference ON.

The Caller IDs for your last 16 callers will be saved. See page 50
to learn how to view your stored Caller IDs.

Contact your Service Provider for availability.

*

Receiving Calls

Ringer/Vibrator Suppress

If an incoming call catches you by surprise, you can turn the
alert OFF using the upper or lower volume key. Your phone’s
ringer or vibrator will be OFF while the current call lasts. The
caller will still hear ringing and you can still answer the call by
pressing

æ (or ª).

Basics

Suppress
Alert

When the phone rings or vibrates, press the
upper or lower volume key.

Note: This feature works the same with a headset. To answer
the call with a headset, press either volume key again or the
Smart Button.

Unanswered Call Indicator

Even with the latest wireless technology, sometimes you are
unavailable to answer calls. If your phone is ON, it keeps a count
of unanswered calls. For example, if you miss two calls, your
display will show:

Clear
Display

2 Calls Unanswered.

Press Ç or press º to clear the display,
and you can begin placing calls again.

If you subscribe to Caller ID service, you can easily return the
calls that you missed. See page 50 to learn how.

Call Waiting

If you subscribe to Call Waiting through your Service Provider,
you may hear a tone while on a call, indicating that you are
receiving a second call.

or

Answer
Call

End
Current
Call

Press æ (or ª) to answer the call and
automatically place the current call on hold.

Press º to end the current call. Your phone
will then ring and/or vibrate as usual. Press

æ (or ª) to answer the call.

31

Basic Tone Controls

Vibration Mode

In situations where ringing may not be appropriate, or in noisy
places where you may not hear your phone, select the VibraCall
Alert. Ringing will be replaced by gentle vibrations.

®

Toggle
Alert

Silent Mode

Press ƒ then press † to switch
between ringer and vibrator alerts.

For complete discretion, turn Silent Mode ON. All tones will be
silenced. You can dial silently, and the ringer will be replaced by
gentle vibrations.

Activate
Silent
Mode

Press

ƒ then press & hold † until you

see:

Silent Mode On.

Note: This shortcut allows you to activate Silent Mode quickly.
To learn how to turn Silent Mode OFF, see page 74.

Muting the Microphone

If you would like privacy while a call is in progress, you may
mute the microphone—you will be able to hear the party on the
other end, but they will not hear you.

Mute
Phone

Unmute
Phone

ƒ then press fl to mute

Press
the microphone. You will see: Muted.

ƒ then press fl again to

Press
resume your conversation.

32

Basic Tone Controls

The upper and lower volume keys are left of the display and can
be used to adjust the earpiece, keypad, and ringer volume. As
you press these keys, the phone’s speaker will demonstrate the
new volume level.

Adjusting Earpiece and Keypad Volume

The audio feedback your phone gives you when you press a key
is called keypad tones. When your phone is idle, pressing the
volume keys adjusts the volume of these tones. To adjust the
volume of your conversation (the earpiece volume) use the
volume keys during a call.

Raise
Volume

Lower
Volume

Press qqqq to raise the volume.

ZZ

ZZ

to lower the volume.

Press

The bar graph in the display represents the volume level. The
higher the graph, the louder the volume is.

High Volume Low Volume

Adjusting Ringer Volume

To adjust ringer volume:

Raise
Volume

Press

ƒ then press qq

ringer volume.

qq

to raise the

Basics

Tip:

See page 76 if
you would like
to silence the
keypad tones.

Lower
Volume

ƒ then press ZZ

Press
ringer volume.

ZZ

to lower the

33

Your Phone & Its Shortcuts

Throughout this guide you will see shortcuts that point out
simple ways to reach some of your phone’s features. If you have
owned a Motorola phone before, some of these shortcuts will
already be familiar to you.

The Quick Menu

Press the Smart Button and the Quick Menu opens on the
display! The Quick Menu contains shortcuts to your phone’s
most popular features. Press the volume keys to scroll through
the options shown below and the Smart Button to choose one.

AA

Press

AA

to open the Quick Menu:

34

Phone
Book

The Phone Book is the place to find all
your personal names and numbers.
See page 40.

If you subscribe to messaging, you can
use this shortcut or the one on page

48.
Your phone remembers the last ten

numbers you dialed. Turn to page 29 to
learn more.

Select this to access your phone’s
menu system. See page 56 to find out
more about the menu system.

Select this option or press
the Quick Menu at any time.

º to exit

Your Phone & Its Shortcuts

The Usual Shortcuts

The words “menu,” “batt,” “lock,” “mute,” and “vib” appear
on the

⁄, ›, fi, fl, and † buttons. Press the

ƒ key first, then any one of these buttons, and your phone

will perform that function.

Digital

menu

1

2

3

abc

def

batt

5

4

ghi

pqrs

7

8

0

lock

jkl

vib
tuv

opr

mute

6

mno

wxyz

9

Basics

Enter
Menu

Toggle
Analog

Display
Meter

Lock
Phone

Mute
Phone

Silence
Ringer

Silence
All Tones

Press ƒ then press ⁄ to enter the
menu system.

ƒ then press ¤ to toggle

Press
Analog Only On or Analog Only Off.

ƒ then press › to display the

Press
battery meter.

ƒ then press fi.

Press
You will see: Lock? Press

ƒ then press fl to toggle mute

Press

¬ to lock.

ON and OFF during a conversation.

ƒ then press † to toggle your

Press
phone’s VibraCall

ƒ then press and hold † to turn

Press

®

Alert ON and OFF.

ON Silent Mode.

35

Using Memory

Do you have places to go and people to see? Too many phone
numbers to remember? Let your phone remember them for you.
The internal Phone Book can store up to 99 names and numbers
for easy access on the go!

In this chapter we will explain how to:

• store names and numbers into the Phone Book.

• recall phone numbers from memory.

• dial in a flash with the Super Speed Dial and Turbo Dial

functions.

• simplify automated calling systems and credit card calls.

Follow these symbols as a guide for using the keys on the side of
your phone.

Press qqqq to scroll up

®

36

Press

Press

aa

aa

to select

ZZ

ZZ

to scroll down

07/07/98

2

abc3def

Digital

menu

1

Making the Most of Memory

Each phone number is stored in a “memory location”
numbered 01-99. You can arrange your Phone Book for
convenient recall by storing related numbers in groups of ten.
For example, store your ten most frequently called numbers in
locations 01-09, then you can use the Turbo Dial
them with the push of a key. You could store business numbers
in locations 10-19, family numbers in 20-29, friends in 30-39,
and so on.

You can also store names to help identify phone numbers. If
someone you know has more than one phone number, you
could make each number easy to distinguish by storing names
with descriptive labels. You can enter labels using the
alphanumeric keypad or by selecting one of the convenient
preset labels – choose from Home, Work, Mobile, or Pager. See
page 39 for more information.

®

keys to call

Memory locationName

Using Memory

Labels

Smith J.
Home

1-312-555-1313

Smith J.
Mobile

1-630-555-1515

09

Phone number

32

When you feel ready for more, try the advanced storing features
at the end of the chapter . For instance, pages 44-45 describe how
the Phone Book can help you access automated calling systems
with only a few keystrokes.

37

Storing Names and Numbers

Ti

To take advantage of the internal Phone Book, you will need to
store some names and numbers into memory. Your phone’s
dedicated

¬ key makes storing quick and easy.

Keep in mind: Your Phone Book sorts alphabetically by the
first letter in the entry. If you store an entry without a name it
will be placed at the back of the Phone Book.

The “
in your display
represents the
Smart Button

38

Tip:

Always store
your Voice Mail
number in
location 98.

p:

§ ” symbol

aa

Enter

1.

Number
Begin

2.

Storing

Accept

3.

Location
Enter

or

New
Location

Select

or

Range of
Ten

Enter

4.

Name

aa

.

Enter the phone number you want to store.

Press ¬ to begin storing.
You will see: Location XX? XX is the num­ber of the lowest available location.

Press ¬ or « to store the sequence in
the displayed location.

Press

Ç to clear the location number

from the display and enter a new two-digit
location number.

Enter the first digit of the memory location
and press
the first available location beginning with
that digit. (If you store personal numbers in
the twenties, for instance, press

Enter a name to identify the phone number.
(See the next page for help entering names.)
Press
will confirm the entry by displaying the infor­mation stored.

« to store the sequence in

aa

aa

or

¬ when finished. Your phone

Note: To make it easy, your phone will let you know if you have
already stored the name or number in your Phone Book. You
will see:

Duplicate Number or Duplicate Name. Press ¬ to

store it again or

Ç to exit.

¤, «.)

Entering Names

Ti

When the display shows Alpha or Press §, you can use the
keypad to produce any letter in the alphabet. Use the letters
printed on the key as a guide. For example, press
the letters “A,” “B,” or “C” as shown:

press 1 time to insert an "A"
press 2 times to insert a "B"

2

press 3 times to insert a "C"
press 4 times to insert a "2"

To enter a name into the Phone Book:

Enter

1.

Letter

Toggle
Case

Advance

2.

Cursor
Clear

Letter
Back

Space

Choose

3.

Label

Enter

4.

Marks

Finish

5.

Storing

Press a key as many times as necessary to
enter a letter. The next letter on the key will
appear with each press.

qq

Press
lowercase.

After each character, press » to advance
the cursor to the next space.

Press
a mistake.

Press
you would like to insert a letter earlier in the
sequence.

Press ‚ to scroll through the available
labels. After 0 you will see Home, Mobile,
Pager, or Work.

Press ⁄ to scroll through the available
punctuation marks: <space> 1 ! " $ %

& ' @ ( ) + , - . / \ :
; < = > ? [ ] — * #.

Enter up to 20 letters, including labels.
Press
will confirm the entry by displaying the
information stored.

zz

qq

or zz

to switch between upper and

Ç to erase a letter if you make

« to move the cursor backward if

aa

aa

when you are finished. Your phone

¤ to enter

Using Memory

p:

The preset labels
make storing
names simple!

39

Recalling from Memory

Recall by Name

Once you have stored names and numbers, you can recall them
alphabetically and immediately place calls.

1.

2.

or

3.

4.

Enter
Directory

Scroll to
Name

Search
for Name

Place
Call

End
Call

Press aaaa twice to enter your name directory.

qq

Press qq

or zzzz to scroll to the name you are

looking for.
Enter the first letter of the name. (See page

39 for details on entering letters.) The display
will show the name, phone number, and
memory location of the first entry beginning
with that letter.

Smith J.
Home

1-312-555-1313

Press & hold aaaa or press æ (or ª) to call
the selected number. You will see: Calling.

Press º or close the phone.

or

Press & hold aaaa until you hear a high tone.
You will see: Press § to End Call.

then

Press aaaa again.

09

40

Recalling from Memory

Recall by Memory Location

Each name and number you store is placed in a memory
location numbered 01-99. Once you have stored names and
numbers, you can recall them by memory location.

Begin

1.

Recalling
Enter

2.

Location
Place

3.

Call
End

4.

Call

Press ‰ to begin recalling.

Enter the two-digit memory location of the
phone number you are looking for.

Press & hold aaaa or press æ (or ª) to call
the number you selected.

Press º or close the phone.

or

Press & hold aaaa until you hear a high tone.
You will see: Press § to End Call.

then

Press aaaa again.

Clear an Entry

To erase a memory entry:

1.

2.

3.

Recall
Entry

Clear
Entry

Confirm
Erase

Press aaaa twice then press qq
to the entry you want to erase.

or

Press ‰ and the two-digit location number
of the entry.

Press & hold Ç to clear the entry.
You will see: To Delete Press STO.

Press ¬ to confirm that you want to
erase the entry.

qq

or zzzz to scroll

Using Memory

41

Recall Shortcuts

Super Speed Dial

If you know the memory location of the number you wish to
call, you may use the Super Speed Dial function.

1.

2.

Enter
Location

Place
Call

Enter the two-digit memory location, 01-99.

Press & hold aaaa or press æ (or ª) to call
the number you selected. The number stored
in the memory location you entered will be
dialed. You will see: Calling.

Note: If you enter the number of an empty location, you will
see:

Location XX Is Empty.

Turbo Dial

The Turbo Dial® keys let you dial numbers stored in locations
01-09 with the push of a button.

Turbo
Dial

Press & hold the memory location number of
the entry you want to call,

⁄ through

·, and your call is placed.

You will see: Calling.

Your phone’s Emergency Call feature gives you unrestricted
access to any number stored in location 01, even if your phone is
locked. To learn how to activate this feature, see page 83.

42

Scratchpad

If you need to take a quick note, but you do not want to save the
number , use the Scratchpad, which always remembers the last
phone number that was on your phone’s display. The Scratchpad
is helpful if you are on the phone and your party gives you
another number to call.

1.

2.

or

&

Enter
Number

Store
Number

End
Call

Place
Call

Enter the number with the keypad.
(The person on the line will hear tones as
you dial.)

Press ¬, enter a two-digit location, enter a
name with the keypad, and press
See page 38 for more details.

Press º to end your current call
if necessary.

Press æ (or ª) to call the number in the
Scratchpad.

¬ again.

Using Memory

43

Pause Dialing

When you call automated systems like Voice Mail or bank by
phone, a recorded message prompts you for PIN numbers,
account numbers, etc. Pause Dialing can make using
automated systems easy by allowing you to store these numbers
in the same memory location as the automated system’s access
number . Separate each set of numbers with a “pause”– a special
character that tells your phone to wait before sending additional
numbers.

Storing a Number with Pause Dialing

The pause occupies a one-digit space in your phone’s memory.
Once you have entered a string of numbers and pauses, store the
string in the same way you store other entries.

Tip:

You can store up
to 32 digits,
including pauses.

44

Enter

1.

Number
Insert

2.

Pause

Enter

3.

PIN

Insert

4.

Pause

Store

5.

Sequence

Enter the phone number you use to access
the automated system.

Press ƒ and press æ (or ª). You will
see: Insert Pause o. Press
a pause circle o inserted into the number entry .

Enter the next group of numbers, for example,
your PIN number. If the automated system
requires a * or #, enter those symbols, too.

Press ƒ and press æ (or ª) then aaaa.
Repeat steps 3 and 4 as many times as
necessary.

Press ¬. Enter a two-digit location, enter a
name if you like, and press
finished. Your phone will confirm the entry by
displaying the information you stored.

aa

aa

. You will see

¬ or aa

aa

when

Using Pause Dialing

Once stored, you may recall the entry and place the call. All of the
digits you have stored will be recalled, but your phone will only
send the tones for the set of numbers before the first pause.

Place

1.

Call

Send

2.

More
Numbers

End

3.

Call

Enter the two-digit memory location of the
Pause Dialing number and press & hold
or press

æ (or ª). Your phone will dial

the access number and wait for your input
when it reaches the first pause.

When the automated system prompts you
for information, press
send the next group of numbers. Repeat this
step to send each group of numbers that you
have stored.

Press º, close the phone, or press &

aa

hold

aa

until you hear a high tone and

aa

press

aa

again.

aa

aa

or æ (or ª) to

aa

aa

Using Memory Linking

Each memory location holds up to 32 digits, including pauses.
Some automated systems, however, may require you to enter
more than 32 digits. If this is required, split the numbers into
two memory locations and recall the second set of digits as you
need them.

Recall 2nd

1.

Location

Send

2.

Tones

Once you have sent the tones from the
1st location, press
memory location where you stored the
second set of digits.

Press ‰ and æ (or ª) to send the
tones in the 2nd location. If you have stored
a pause in the 2nd location, your phone will
pause as usual when it reaches the pause
character.

‰ and the two-digit

Using Memory

45

Using Calling Cards

Storing Calling Card Numbers

Number Characters are another way your phone can save you
time in dialing. The Number Character saves a place in the
memory sequence for whatever number you are calling when
you use your calling card. You may use the Number Character
along with Pause Dialing.

Tip:

You can protect
your calling card
information with
your phone’s call
restriction fea­tures. See page
87 for details.

Enter

1.

Access
Number

Insert

2.

Pause
Insert

3.

Number
Character

Insert

4.

Pause
Enter

5.

Code

Store

6.

Sequence

Enter the phone number you use to access
the calling card system, usually a 1-800
phone number. Skip this step if you only
dial 0.

Press
see: Insert Pause o. Press

Press
or

aa

aa

inserted into the sequence.This special char­acter saves a place for the number you will
be calling when you use your calling card.

Press
step 2.

When you use your calling card, the system
prompts you for an access code, usually a PIN
code. Enter this number. Repeat steps 4 & 5 if
your card requires more access codes.

Press ¬. Enter a two-digit location, enter a
name if you like, and press
finished. Your phone will confirm the entry by
displaying the information you stored.

then press æ (or ª). You will

ƒ

ƒ then press æ (or ª). Press qq

ZZ

ZZ

to scroll to Insert Number ‘N. Press

. You will see the number character ‘N

ƒ then æ (or ª) then aa

aa

aa

.

¬ or aa

aa

aa

as in

when

qq

46

Placing a Calling Card Call

Once you have stored your calling card information, recall the
information and place the call whenever you want to use your
calling card. Before your phone begins dialing, it will prompt
you for the number you want to call. Once you have entered the
number, your phone will automatically insert the number in
place of the Number Character you stored.

Recall

1.

Entry
Enter

2.

Number

Place

3.

Call

Send

4.

More
Numbers

End

5.

Call

Press ‰ then enter the location number
where your calling card sequence is stored.

Press æ (or ª). You will see: Enter
Number.

Enter the phone number you are call-

ing. You may enter the number manually or
recall it by location.

Press & hold aaaa to place the call. Your phone
will dial the number to access your long
distance provider, then wait for your input
when it reaches the first pause.

aa

Press

aa

or press æ (or ª) to send the

next group of numbers when the recording
prompts you. The phone will automatically
insert the number to call at the appropriate
spot in the sequence. Press
set of numbers until finished.

Press º, close the phone, or press & hold

aa

aa

until you hear a high tone, and press aaaa

again to end the call.

aa

aa

to send each

Using Memory

47

Using Messaging

*

ø

The dedicated Message Key provides access to your phone’s new
and easy Messaging Menu. Through this menu, you can check
your Voice Mail, read your pager-like alphanumeric Messages,
and view the Caller IDs of your most recent callers.

In this chapter we will explain how to:

• view your Caller IDs.

• check your Voice Mail.

• read your Messages.

• explore your options with the Function Menus.

Follow these symbols as a guide for using the keys on your phone.

Press qqqq to scroll up

menu

batt
ghi

pqrs

STO

FCN

2
5
8
0

07/07/98

abc

lock
jkl

vib
tuv

opr

CLR

Digital

3
6
9

def

mute
mno

wxyz

SEND

END

aa

aa

Press

Press

Press

to select

ZZ

ZZ

to scroll down

ø to open

messaging menus

1
4
7

RCL

48

*Contact your Service Provider for availability.

Receiving Messages

If your phone is ON and you receive a Voice Mail or
alphanumeric message:

• An alert sounds or vibrates:

Your phone will beep or vibrate three times.
See Ringer or Vibrator Selection on page 75 to set your phone’s

alert. See page 79 to learn about Reminder Tones.

• An indicator appears on the display:

Appears on the lower line of the display when you receive
an alphanumeric message. It will stay on the display until you
have read the message.

Urgent Appears in the main display when you receive an

urgent message and your phone is in idle mode. After a few
seconds, the screen will change to
flashing.

Msg Mem Low Appears when your phone’s message memory is

almost full (at approximately 85% capacity).

Msg Mem Full Appears in the main display when the message

memory is completely full and your phone is in idle mode.

Appears when you receive a Voice Mail message. It will stay
on the display until you have listened to the message. Your Service
Provider will then signal your phone to turn the indicator OFF.

• Press ø to open the Messaging Menu:

The specific icon will be flashing.

Press and begin

Tip:

See page 30
for information
on receiving
Caller IDs.

Messaging

Tip:

Your Service
Provider holds
your messages
and will forward
them after you
have made room.
See page 55
to learn how
to delete
messages.

Message Indicator

Voice Mail
Indicator

49

Viewing Your Caller IDs

*

Your phone supports Caller ID service, which lets you see who is
calling before you answer . The Caller IDs for the last 16 different
callers are stored so they can be viewed at any time.

50

Enter

1.

Messaging
Select

2.

Caller ID

You will see a Caller ID icon

Press ø to open the Messaging Menu.

Press qqqq or ZZZZ to scroll to Caller ID and press

aa

aa

to select.

for each stored Caller ID.

Flashing icons represent Caller IDs that have not been viewed.
Below the icons you will see information for the latest Caller ID:

selected Caller ID
time & date of call

your caller‘s
phone number

Select

3.

Caller

number
of times
they
called

Press qqqq or ZZZZ to highlight a Caller ID to
view and press
information for that call:

aa

aa

to view complete

your
caller’s
name

your caller’s
phone number

Keep in mind: You will see the caller’s name only if it is stored
in your Phone Book.

A check mark will appear in the corner if you have answered
or returned the call. Press
displayed caller. Press

Contact your Service Provider for availability.

*

æ (or ª) to return the call of the

¬ to store the information.

Caller ID Options

When viewing Caller IDs, press the Message Key to see the
options available for the highlighted Caller ID.

Access

4.

Options

Go To
Messaging
Menu

Choose

5.

Function

Go To
Msg Menu

Exit

Delete
Message

Delete
AllMsgs

CallBack

Store
To Mem

Press ø to open the Caller ID
Function Menu.

Store To
Memory

Exit Delete

Message

Delete All
Messages

Call Back

Press qqqq or ZZZZ to scroll to one of
the following:

Press aaaa to return your phone to the
Messaging Menu.

Press aaaa to exit Messaging to idle mode.
Press aaaa to delete the currently selected

Caller ID. Press

aa

aa

again to confirm.

Press aaaa to delete all your Caller IDs.

aa

Press

aa

again to confirm.
Press aaaa to return the call.
Press aaaa to begin storing the number. Enter a

two-digit location, enter a name, and press

¬ again.

Messaging

51

Checking Your Voice Mail

*

When you receive Voice Mail, your Service Provider sends a
notification to your phone and your phone displays an indicator .
This way, you will be able to check for new Voice Mail simply by
glancing at your phone’s display.

Enter

1.

Messaging
Select

2.

Voice Mail

Press ø to open the Messaging Menu.

Press qqqq or ZZZZ to scroll to Voice Mail and

aa

press

aa

to select.

If you have one or more Voice Mail messages, you will see:



To listen to your messages, dial your access number. Your phone will
do this automatically with one keypress.

52

Dial
Number

When viewing notifications, press æ (or ª)

or press & hold aa

aa

to call your Voice Mail box.

See the following page for more options.
Keep in mind: Some Service Providers send the Voice Mailbox

number to your phone automatically. If the number has not
been sent, then store it in location 98 of your Phone Book. To
learn how, see Pause Dialing on page 44.

If you have no new messages, you will see:



Contact your Service Provider for availability.

*

Voice Mail Options

When checking Voice Mail, press the Message Key to see options
for the highlighted Voice Mail notification.

Access

3.

Options

Choose

4.

Function

Go To Msg
Menu

Exit

Delete
Message

CallBack

Press ø to open the Voice Mail
Function Menu.

Messaging
Menu

Exit Delete

Message

Call BackGo To

Press qqqq or ZZZZ to scroll to one of
the following:

Press aaaa to return your phone to the
Messaging Menu.

Press aaaa to exit Messaging to idle mode.
Press aaaa to delete the currently selected

Voice Mail notification. Press

aa

aa

to confirm.

Press aaaa to dial your Voice Mail box number.

Messaging

53

Tip:

Flashing icons
represent mes­sages that have
not been viewed.

Tip:

If the Call Back
number matches
one in your Phone
book, you will
see the name of
the caller when
you view the
message.

54

Reading Your Messages*

Your phone can receive alphanumeric messages like a pager.
The message memory stores up to 60 messages, depending on
the size of each.

Enter

1.

Messaging
Select

2.

Messages

urgent
message

more msgs
to left

locked msg
msg

number
text of

msg

Select a

3.

Message

Once a message is selected, the following keys will help
you read through your messages:

Scroll Press aa

4.

Previous
Message

Next
Message

If the message includes a number in parentheses (a Call
Back number) you can use the following shortcuts:

Call Back Press æ (or ª) to dial the Call Back

Store Press ¬ to store the Call Back number (in

Contact your Service Provider for availability.

*

Press ø to open the Messaging Menu.

Press qqqq or ZZZZ to scroll to Messages and

aa

press

aa

to select.

selected
message

more msgs
to right

time & date
of msg

sender’s
number

more text

Press qqqq or ZZZZ to highlight a message to
read and press

aa

aa

to select the message.

aa

or ZZZZ to scroll through the

selected message.

qq

Press qq

or « to go to the previous

message.
Press » to go to the next message.

number (in parentheses if included).

parentheses if included) in your Phone Book.

Message Options

When reading your messages, press the Message Key to see the
options available for the highlighted message.

5.

Access
Options

Press ø to open the Message
Function Menu.

Go To
Messaging
Menu

6.

Choose
Function

Go To
Msg Menu

Exit

Delete
Message

Delete
AllMsgs

Lock
Message

Exit Delete

Message

Delete All

Messages

Lock
(Unlock)

Press qqqq or ZZZZ to scroll to one of
the following:

Press aaaa to return your phone to the
Messaging Menu.

Press aaaa to exit Messaging to idle mode.
Press aaaa to delete the currently selected

message. Press

aa

aa

again to confirm.

Press aaaa to delete all messages.

aa

Press

aa

again to confirm.

Press aaaa to lock or unlock the message.
Lock important messages to protect them
from accidental deletion.

Unlock
Message

Messages must be unlocked before they can
be deleted.

If the message contains a Call Back number
(in parentheses), you will also see these options:

CallBack

Store
To Mem

Press aaaa to dial the sender’s number.
Press aaaa to begin storing the number. Enter a

two-digit location, enter a name, and press

¬ again.

Store To
Memory

Call Back

Messaging

55

The Works

Introducing the Menu Features

The Digital StarTAC

®

phone is loaded with features that can

help make life easier and more productive. The phone’s user­friendly menu system will help you find what you need
quickly and easily. You will see the following icons as you
scroll through the menu system and each represents a menu.

p

Phone Book

c

Timers

l

Lock/Secure

P

Phone Options

t

Tone Control

Navigating the Menu

You can navigate through the menu system using the three keys
located on the left side of the phone. Use the volume keys to
scroll up and down through the options available on one level,
and the Smart Button, in the middle, to select.

This manual uses these symbols to instruct you to use the
navigation keys.

Press qqqq to scroll up

Press

aa

aa

to select

07/07/98

56

Press

ZZ

ZZ

to scroll down

2

abc3def

Digital

menu

1

Road Maps

To help you navigate through the phone’s menu system, chapters
begin with an easy-to-follow visual “road map”—a quick
overview of what you will find in the chapter that follows.

To use the menu system:

Enter Menu Press ƒ then

1.

2.

3.

Scroll
through
Menu

Exit
Menu

aa

press

aa

.

zz

Press

zz

or qqqq to
scroll through the
menu’s top level,
shown on the right

Press º to exit
the menu.

.

Phone
Book

Timers

Tone
Control

Lock
Secure

Phone
Options

pg. 58

pg. 66

pg. 72

pg. 80

pg. 88

Previous User Compatibility

If you are already familiar with previous Motorola phones, you
may prefer to use your phone’s

« and » keys to scroll

through the menu system.

The Works

In the Works

In the chapters that follow, detailed instructions describe the
operation of each feature. We will explain everything you need to
know about your new phone, including how to access and use a
feature and what happens when you do.

57

Phone Book

In “Using Memory” you learned how to store and recall phone
numbers with the internal Phone Book. You can access the same
features, along with some other interesting features, using your
phone’s convenient menu system.

In this chapter we will explain how to:

• recall and store phone numbers using the menu system.

• edit your memory information.

• view your own phone number.

Follow these symbols as a guide for using the keys on the side of
your phone.

Press qqqq to scroll up

58

Press

Press

aa

aa

to select

ZZ

ZZ

to scroll down

07/07/98

2

abc3def

Digital

menu

1

Road Map

Press ƒ then press aaaa to enter the menu system.
Start:

Phone
Book

pg. 58

Recall ByRecall By
Name

Recall ByRecall By
Location

Phone BookPhone Book
Status

Store NewStore New
Number

Edit
Memory

View MyView My
Number

Number
Prefer Off

To Main
Menu

pg. 60

pg. 61

pg. 61

pg. 62

pg. 64

pg. 63

pg. 63

Phone Book

59

Getting to Phone Book...

Enter Menu Press ƒ then press aaaa.

1.

Enter

2.

Phone Book

Recall By
Name

Press aaaa to enter Phone Book.

Recalling By Name

p

Once you have stored names and numbers, you can recall them
alphabetically with the Phone Book menu.

Begin

3.

Recalling
Enter

4.

Name

Find

5.

Name
Place

6.

Call
End

7.

Call

Press aaaa to select Recall By Name.
You will see: Enter 1st Letter.

Press the appropriate digit key as many times
as necessary to enter the first letter of the
name. (See page 39 for help entering letters.)
You will see the first entry with that letter.

Press qqqq or ZZZZ to scroll to the name you are
looking for.

Press & hold aaaa or press æ (or ª).
You will see: Calling.

Press º or close the phone.

or

Press & hold aaaa until you hear a high tone.
You will see: Press § to End Call.

then

Press aaaa again.

60

Recalling By Location

Each name and number you store is placed in a memory
location numbered 01-99. Once you have stored names and
numbers, you can use this feature to recall them by memory
location.

Recall By
Location

p

Begin

3.

Recalling
Enter

4.

Location

Place

5.

Call
End

6.

Call

Press qqqq or ZZZZ to scroll to
Location and press

Enter the two-digit memory location of the
number you are looking for. You will see the
Phone Book screen for that memory location.

Press & hold aaaa or press æ (or ª).
You will see: Calling.

Press º or close the phone.

or

Press & hold aaaa until you hear a high tone.
You will see: Press § to End Call.

then

Press aaaa again.

aa

aa

to select.

Recall By

Phone Book Status

You can use this feature to see how many of your Phone Book’s
99 locations have been used.

3.

4.

Select
Feature

Exit
Menu

Press qqqq or ZZZZ to scroll to

Status and press
XX Full XX Empty.

Press º to exit menu, or you may scroll to
other features.

Phone Book

aa

aa

to select. You will see:

Tip:

To place a quick
call just enter
the two-digit
location and
press

æ (or

ª).

Phone Book
Status

p

Phone Book

61

Getting to Phone Book...

Enter Menu Press ƒ then press aaaa.

1.

Enter

2.

Phone Book

Store New
Number

Tip:

Always store
your Voice Mail
number in
location 98.

Tip:

If the name or
number is
already in your
Phone Book,
you will see:

Duplicate
Name or
Number.

Press aaaa to enter Phone Book.

Storing a New Number

p

Whether you store numbers as described in “Using Memory” or
store numbers with this menu feature, you will get the same
results.

3.

4.

5.

or

6.

7.

8.

Begin
Storing

Enter
Number

Enter
Location

Select
Range of
Ten

Enter
Name

Store
Number

Exit
Menu

Press qqqq or ZZZZ to scroll to Store New
Number and press

You will see: Enter Number.
Enter the number you want to store and press

aa

aa

. You will see: Location XX? XX is the

number of the lowest available location.
Press ¬ or « to store the sequence in

the displayed location or enter a new two­digit location.

Enter the first digit of the memory location
and press
the first available location beginning with
that digit. (If you store personal numbers in
the twenties, for instance, press

Enter a name to identify the phone number or
continue with step 7. See page 39 for details
on entering names.

Press ¬ or aaaa. Your phone will confirm the
entry by displaying: Stored At XX.

Press º to exit menu, or return to Step 3 to
store more numbers.

aa

aa

to select.

« to store the sequence in

¤, «.)

62

Viewing Your Number

Use this feature to view your phone’s currently active number. If
you have more than one phone number, you can change the
active number with Changing Your Number on page 90.

View My
Number

p

qq

3.

4.

View
Number

Exit
Menu

Press qq

Number

display will show the currently active
number on your phone.

Press º to exit the menu, or you may scroll
to other features.

ZZ

or ZZ

to scroll to

and press aaaa to select. The

View My

Number Preference

When Placing Calls:

If you prefer to see the number (Calling 555-1212) instead of
the name (
the internal Phone Book, turn Number Preference ON.

When Receiving Calls:

If you subscribe to Caller ID, your phone automatically looks up
callers in your Phone Book and displays the name stored in the
entry . If you prefer to see the caller’s number (
turn Number Preference ON.

Calling Jane Smith) when you place a call from

qq

3.

4.

5.

Find
Feature

Toggle
Feature

Exit
Menu

Press qq

Press aaaa to toggle the feature ON or OFF.

Press º to exit the menu, or you may scroll
to other features.

or ZZ

ZZ

to scroll to

555-1212), then

Number Prefer.

Shortcut:

Press

Number
Prefer

‰ ».

On p

Phone Book

63

Getting to Phone Book...

Enter Menu Press ƒ then press aaaa.

1.

2.

Edit
Memory

Enter
Phone Book

p

Press aaaa to enter Phone Book.

Editing a Memory Location

You can edit an entry or move it to another location. When you
move an entry, the original location remains untouched,
allowing you to create a Phone Book entry similar to one you
have already stored.

3.

4.

or

5.

Begin
Editing

Find by
Location

Find by
Name

Edit
Phone
Number

Press qqqq or ZZZZ to scroll to Edit Memory and

aa

press

aa

to select.

Press qqqq or ZZZZ to scroll to Edit By
Location and press
see: Location——. Enter the two-digit mem­ory location of the phone number you want to
edit. Press
entry and continue with Step 5.

Press qqqq or ZZZZ to scroll to Edit By Name and
press
Letter. Enter the first letter of the name you
want to edit. (See page 39 for information on
entering letters.) You will see the first entry
beginning with that letter. Press
scroll to the name you are looking for and
press

Enter changes to the phone number. Press

aa

aa

aa

to select. You will see: Enter 1st

aa

aa

to begin editing.

aa

aa

to select. You will

aa

to begin editing the displayed

qq

qq

or ZZZZ to

Ç to erase one digit at a time, or press &

hold

Ç to erase the entire number. Press

« to move the cursor backward.

64

Editing (cont’d)

Finish

6.

Number

Move to

7.

a New
Location

Overwrite

or

Original

Edit

8.

Name

Confirm

9.

Changes

Choose

or

Different
Location

Press aaaa when you finish editing the phone
number. The display will show the current
location.

If you would like to move the entry to a new
location and preserve the original entry, then
press and hold
enter a new two-digit location. You will see
the name associated with the entry.

If you would like to overwrite the original
entry, then press
name associated with the entry.

Enter your changes to the name. (See page 39
for details on entering names.) Pr

erase one letter at a time, or press and hold

Ç to erase the location and

aa

aa

or ¬. You will see the

ess Ç to

Ç to erase the entire name. Press « to

move the cursor backward
leave the name unchanged.

Press aaaa or ¬ when you finish editing the
name. If you are overwriting an entry, then
you will see: Location XX is Full. The
display will then show the new information
and you will see: Change? Press
again to save your changes. You will see:
Stored At XX.

Press

Ç to choose a new memory location

and return to step 6.

. Skip this step to

aa

aa

or ¬

Phone Book

or

10.

Discard
Changes

Exit
Menu

Press º to exit without saving your
changes.

Press º to exit the menu, or you may scroll
to other features.

65

Call Timers

Your phone is equipped with three visual and three audible call
timers. You can monitor or record the length of individual calls,
set a timer to track monthly usage, or have the phone alert you
at intervals that you specify.

In this chapter we will explain how to:

• monitor the length of your calls.

• set and view the resettable timer for long-term monitoring.

• program audible timers for your individual needs.

Follow these symbols as a guide for using the keys on the side of
your phone.

Press qqqq to scroll up

66

Press

Press

aa

aa

to select

ZZ

ZZ

to scroll down

07/07/98

2

abc3def

Digital

menu

1

Road Map

Press ƒ then press aaaa to enter the menu system.
Start:

Phone
Book

Timers

pg. 58

pg. 66

Individual
XX:XX:XX

Resettable
Time XXXXX

Cumulative
Time XXXXX

Reset
Timer

Individual
Timer Off

One Minute
Timer Off

Repeating
Timer Off

Single
Timer Off

To Main
Menu

pg. 68

pg. 68

pg. 69

pg. 69

pg. 70

pg. 70

pg. 71

pg. 71

CallTimers

67

Getting to Call T imers...

Enter Menu Press ƒ then press aaaa.

1.

Enter

2.

Call Timers

Individual
XX:XX:XX

Shortcut:

Press

c

‰ then

» twice.

Shortcut:

Press
then

Resettable
TimeXXXXX

Shortcut:

Press

aa

ƒ, aa

›, fi.

‰ then

c

» three times.

Shortcut:

Press
then

aa

ƒ, aa

›, fl.

Press qqqq or ZZZZ to scroll to Timers
and press

AA

AA

to select.

Viewing the Individual Timer

The individual timer records the air-time of your most recent
call in hours, minutes, and seconds. It resets before you place
the next call and when you turn the phone OFF. You can have
the timer display automatically while calls are in progress. See
Auto Display Individual Timer on page 70.

3.

4.

View
Timer

Exit
Menu

When you enter the Call Timers menu,
you will see: Individual XX:XX:XX.

Press º to exit the menu, or you may scroll
to other features.

Viewing the Resettable Timer

You can track how much air-time you have accumulated during
any time period you choose. For example, reset this timer at the
beginning of each billing period to know where you stand at any
given moment. Use this feature to view the time elapsed, and
follow the instructions on page 69 to reset the timer.

3.

4.

View
Timer

Exit
Menu

Press qqqq or ZZZZ to scroll to Resettable Time.
You will see the air -time in minutes since you
last reset the timer.

Press º to exit the menu, or you may scroll
to other features.

68

Viewing the Cumulative Timer

This is a non-resettable timer that keeps track of your phone’s
total air-time (in minutes) since your phone was activated.

Cumulative
TimeXXXXX

c

3.

4.

View
Timer

Exit
Menu

Press qqqq or ZZZZ to scroll to Cumulative Time.
You will see the total air-time in minutes.

Press º to exit the menu, or you may scroll
to other features.

Resetting the Timer

This feature allows you to monitor elapsed air -time over a period
of time that you choose. After you reset the timer , it will continue
to keep track of your air-time (in minutes) until you reset it
again.

Find

3.

Feature
Reset

4.

Timer
Exit

5.

Menu

Keep in mind: The shortcuts will not work if the Resettable
Timer is already set at zero.

Press qqqq or ZZZZ to scroll to Reset Timer.

Press aaaa to reset. You will see: Resettable
Time 00000.

Press º to exit the menu, or you may scroll
to other features.

Shortcut:

Press

‰ then

» four times.

Shortcut:

Press
then ›, ‡.

Reset
Timer

Shortcut:

Press
then ›, ‹
and continue
with step 4.

Shortcut:

Press

aa

ƒ, aa

aa

ƒ, aa

ƒ then

c

‚, ‡, Ç

to reset the
timer.

CallTimers

69

Getting to Call T imers...

Enter Menu Press ƒ then press aaaa.

1.

Enter

2.

Call Timers

Individual
Timer On

Shortcut:

Press
then ›,†
and continue
with step 4.

One Minute
Timer Off

Shortcut:

Press
then ›, ›
and continue
with step 4.

ƒ, aa

ƒ, aa

aa

aa

Press qqqq or ZZZZ to scroll to Timers
and press

AA

AA

to select.

Auto Display Individual Timer

c

When you turn this feature ON, your phone will automatically
display your air-time in minutes and seconds during and after
each call.

Note: Activating the Auto Display Timer may reduce standby­time and talk-time

c

Feature
Toggle

4.

Display
Exit

5.

Menu

One Minute Audible Timer

Turn this feature ON to hear an audible beep 10 seconds before

Find

3.

the end of every minute during a call. The party on the other end
will not hear the beeps.

Find

3.

4.

Feature
Toggle

Timer

.

Press qqqq or ZZZZ to scroll to Individual
Timer.

Press aaaa to toggle ON or OFF the automatic
display of the individual timer.

Press º to exit the menu, or you may scroll
to other features.

Press qqqq or ZZZZ to scroll to One Minute
Timer.

Press aaaa to toggle the timer ON or OFF.

70

5.

Exit
Menu

Press º to exit the menu, or you may scroll
to other features.

Repeating Audible Timer

You can set this timer to beep during your calls at an interval
that you select—from 11-999 seconds. Like the One Minute
Timer, you will hear the beep 10 seconds before the end of each
interval, and the party on the other end will not hear the beeps.

3.

4.

5.

6.

Find
Feature

Toggle
Timer

Enter
Seconds

Exit
Menu

Press qqqq or ZZZZ to scroll to Repeating Timer.

Press aaaa to toggle the timer ON or OFF.

If you toggle the timer ON, you will see:
Enter Seconds. Enter the number of seconds
you would like between beeps and press
to set the timer. You will see: Set At XXX Secs.

Press º to exit the menu, or you may scroll
to other features.

aa

aa

Repeating
Timer Off

Shortcut:

Press
then ›, ⁄
and continue
with step 4.

ƒ, aa

c

aa

Single Audible Timer

You can set the Single Timer to beep at a time that you select–
from 11-999 seconds. It will beep once during each call, 10
seconds before the end of the preset time. The party on the other
end will not hear the beeps.

3.

4.

5.

6.

Find
Feature

Toggle
Timer

Enter
Seconds

Exit
Menu

Press qqqq or ZZZZ to scroll to Single Timer.

Press aaaa to toggle the timer ON or OFF.

If you toggle the timer ON, you will see:
Enter Seconds. Enter the number of seconds
you would like before the beep and press
to set the timer. You will see: Set At XXX Secs.

Press º to exit the menu, or you may scroll
to other features.

aa

aa

Single
Timer Off

Shortcut:

Press
then ›, ¤
and continue
with step 4.

ƒ, aa

c

aa

71

CallTimers

Tone Controls

If you’ve been reading along diligently, this may be a good time
for a break–put your feet up and have some fun with these
features. Use the Tone Control features to select Silent Mode,
personalize your phone’s ringer styles, or set the phone to
remind you of new messages.

In this chapter we will explain how to:

• choose from nine different ringer styles.

• activate and deactivate the VibraCall

• silence the keypad.

• silence all your phone’s tones with one convenient feature.

• set the Message Reminder.

Follow these symbols as a guide for using the keys on the side of
your phone.

Press qqqq to scroll up

®

Alert.

72

Press

Press

aa

aa

to select

ZZ

ZZ

to scroll down

07/07/98

2

abc3def

Digital

menu

1

Road Map

Press ƒ then press AAAA to enter the menu system.
Start:

Phone
Book

Timers

Tone Tone 
Control

pg. 58

pg. 66

pg. 72

Silent Silent 
Mode OffMode Off

Ring/Vib
Select

Ringer Ringer 
Style 1Style 1

Keypad Keypad 
Tones OnTones On

Setup MsgSetup Msg
Tones

DTMF DTMF 
Select

Reminder
TonesSetup

Service Service 
Tones Off

To Main
Menu

pg. 74

pg. 75

pg. 75

pg. 76

pg. 77

pg. 78

pg. 79

pg. 79

Tone Controls

73

Getting to T one Control...

Enter Menu Press ƒ then press aaaa.

1.

Enter

2.

Tone Control

Silent
Mode Off

Shortcut:

Press

ƒ then

press & hold

Press qqqq or ZZZZ to scroll to Tone Control
and press

AA

AA

to select.

Silent Mode

t

When you need to be discreet, just turn Silent Mode ON. All tones
will be silenced. The ringer and incoming message tones will be
replaced by vibrations.

†.

3.

4.

5.

Find
Feature

Toggle
Feature

Exit
Menu

Press qqqq or ZZZZ to scroll to Silent Mode.

Press AAAA to toggle the feature ON or OFF.

Press º to exit the menu, or you may scroll
to other features.

74

Ringer or Vibrator Selection

Shortcut:

Press

ƒ, aa

aa

and

‹, ‚

or

⁄ and

continue with
step 4.

Motorola’s VibraCall® Alert is ideal for situations where ringing
may not be appropriate, or in noisy places where you might not
hear the ringer. You can choose to be alerted to incoming calls
using the vibrator, ringer, both or neither.

3.

4.

Enter
Feature

Select
Ringer/
Vibe

Press qqqq or ZZZZ to scroll to Ring/Vib

and press AAAA to select.

Select

qq

Press

qq

or ZZZZ to scroll to Vibrate Only,
Ring Only, or Vibrate Then Ring and

AA

press

AA

to select the displayed option.

Ring/Vib
Select

Shortcut:

Press

ƒ

then press
to toggle the

®

VibraCall
ON and OFF.

t

†

Alert

5.

Exit
Menu

Press º to exit the menu, or you may scroll
to other features.

Keep in mind: When both the ringer and vibrator are ON, the
phone alerts you by vibrating for three ring cycles then ringing.

Selecting a Ringer Style

Your new phone offers nine different ringer styles. After you
choose a style, the phone will give you a brief sample of your new
alert sound, or vibrate if you have the VibraCall

Enter

3.

Feature
Select

4.

Ringer

Exit

5.

Menu

Press qqqq or ZZZZ to scroll to Ringer Style and

AA

press

AA

to select.
Press qqqq or ZZZZ to scroll through the ringer

styles. As you scroll, your phone will give an
audible sample of the currently displayed
style. Press

Press º to exit the menu, or you may scroll
to other features.

AA

AA

to select the displayed option.

®

Alert selected.

Ringer
Style X

t

Tone Controls

75

Getting to T one Control...

Enter Menu Press ƒ then press aaaa.

1.

Enter

2.

Tone Control

Keypad
Tones On

Shortcut:

Press

ƒ, aa

and

‹, ¤

and continue
with step 4.

Press qqqq or ZZZZ to scroll to Tone Control
and press

AA

AA

to select.

Keypad Tones

t

Keypad Tones are the sounds you hear when you press any key
on the phone. If you want to be discreet, use this feature to
silence the audio feedback from the keypad.

Keep in mind: T urning Keypad Tones OFF does not silence the
tones your phone sends across the line. See Transmit Tones on
page 78 for more information.

Find

aa

3.

4.

5.

Feature
Toggle

Feature
Exit

Menu

Press qqqq or ZZZZ to scroll to Keypad Tones.

Press AAAA to toggle the feature ON or OFF.

Press º to exit the menu, or you may scroll
to other features.

76

Setup Message Tones

When you receive a new Voice Mail or alphanumeric message,
your phone beeps three times. To change the number of beeps or
to turn them OFF, use this feature.

Setup Msg
Tones

t

Enter

3.

Feature
Select

4.

Msg T ype

Toggle

5.

Tone
Exit

6.

Menu

Press qqqq or ZZZZ to scroll to Setup Msg

Tones

and press AAAA to select.

Press qqqq or ZZZZ to scroll to Text Msg Tone
or Voice Mail Tone

and press AA

AA

to

select.
Press qqqq or ZZZZ to scroll to 3Beep, 1Beep, or

Off

and press AA

AA

to select.

Press º to exit the menu, or you may
scroll to other features.

Tip:

To make new
messages easy to
recognize, try
making the
number of beeps
unique to each
message type.

Tone Controls

77

Getting to T one Control...

Enter Menu Press ƒ then press aaaa.

1.

Enter

2.

Tone Control

DTMF
Select

Shortcut:

Press

ƒ, aa

then

‹, ‹

and continue
with step 4.

Press qqqq or ZZZZ to scroll to Tone Control
and press

AA

AA

to select.

Transmit Tones

t

Your phone transmits tones to communicate with automated
calling systems like Voice Mail or bank by phone. These tones
are called DTMF tones (Dual Tone Multi-Frequency tones), and
this feature allows you to control the length of the tone your
phone sends. For most systems, you should use the default
setting of short tones, which sends the tones for a preset length of
time. If you choose long tones, your phone will transmit the
tones for as long as you press & hold the key . To silence the tones
during conversations, turn the tones OFF.

Enter

aa

3.

4.

5.

Feature
Select

Setting

Exit
Menu

Note: If you turned the DTMF tones OFF, but you want to access
a tone-activated system like Voice Mail, place your call, enter the
numbers you need to transmit and:

Press qqqq or ZZZZ to scroll to DTMF Select and

AA

press

AA

to select.

Press qqqq or ZZZZ to scroll to Transmit DTMF

Long, Transmit DTMF Short, or
Transmit DTMF Off and press

Press º to exit the menu, or you may scroll
to other features.

AA

AA

to select.

78

Send
Tones

Press

‰ then press æ (or ª) to send

the tones if DTMF tones are OFF.

Reminder Tones Setup

If you subscribe to messaging services, this feature can help you
remember to check your messages. T urn Message Reminder T ones
ON and your phone will remind you of unread messages by
beeping and /or vibrating every two minutes. This feature is
especially helpful if you are busy or away from your phone.

Reminder
TonesSetup

t

3.

4.

5.

Find
Feature

Toggle
Feature

Exit
Menu

Press qqqq or ZZZZ to scroll to Reminder
Tones Setup.

Press AAAA to toggle the feature ON or OFF.

Press º to exit the menu, or you may scroll
to other features.

Service Tones

When Service Tones are ON, you will be instantly alerted to any
change in your cellular service. You will hear two short beeps
when your phone (1) starts to roam, (2) returns to a home
system after roaming, (3) loses service, (4) finds service, or (5)
moves from digital

Find

3.

Feature
Toggle

4.

Feature
Exit

5.

Menu

Keep in mind: Your phone will always beep if a call
is dropped.

to analog service (or vice versa).

Press qqqq or ZZZZ to scroll to Service Tones.

Press AAAA to toggle the feature ON or OFF.

Press º to exit the menu, or you may scroll
to other features.

Service
Tones On

t

Tone Controls

79

Lock/Security

While you probably would not want to leave your phone
unattended, your phone has a number of built-in
security features to prevent unauthorized use.

In this chapter we will explain how to:

• lock and unlock your phone.

• place emergency calls.

• view and change your lock code.

• restrict call placement and memory access.

• reset or clear your phone’s settings.

Follow these symbols as a guide for using the keys on the side of
your phone.

Press qqqq to scroll up

80

Press

Press

aa

aa

to select

ZZ

ZZ

to scroll down

07/07/98

2

abc3def

Digital

menu

1

Road Map

Press ƒ then press aaaa to enter the menu system.
Start:

Phone
Book

Timers

Tone
Control

Lock
Secure

pg. 58

pg. 66

pg. 72

pg. 80

Auto
Lock Off

Emergency
Call On

Secure Secure 
Options

To Main
Menu

pg. 82

pg. 83

pg. 84

Secure
Code

------

View Lock
Code

Change Change 
Lock Code

Change Change 
SecureCode

Service
Level 4

Master
Reset

Master
Clear

To Main
Menu

Lock/Security

pg. 84

pg. 84

pg. 84

pg. 86

pg. 87

pg. 85

pg. 85

81

Getting to Lock/Security...

Enter Menu Press ƒ then press aaaa.

1.

Enter

2.

Lock/Secure

Auto
Lock Off

Press qqqq or ZZZZ to scroll to Lock Secure
and press

aa

aa

to select.

Auto Lock

l

Turn this feature ON and your phone will automatically lock
itself each time the phone is turned OFF.

Find Feature Press qqqq or ZZZZ to scroll to Auto Lock.

3.

Toggle Lock Press AAAA to toggle the feature ON or OFF.

4.

Exit

5.

Menu

Locking the Phone

You can lock your phone manually at any time to help prevent
unwanted use. Once locked, you can leave the phone ON or turn
it OFF and the phone will remain locked.

Lock Phone Press ƒ then press fi.

1.

Confirm Press AAAA or ¬. You will see: Locked.

2.

Unlocking the Phone

Unlocking your phone is quick and easy . Once your phone is ON,
just enter your three-digit code. Your factory programmed lock
code is 123. If you have changed this code and cannot
remember what it is, see Viewing the Lock Code on page 84.

Keep in mind: You can still receive calls when the phone is
locked. Follow these steps to answer an incoming call:

Press º to exit the menu, or you may
scroll to other features.

You will see: Lock?

82

Unlock &
Answer

Enter your three-digit code and press

æ (or ª) to answer.

aa

aa

or

Emergency Call

Your phone’s emergency call feature allows you to instantly
place a call from location 01 – even when your phone is locked.

Find Feature Press qqqq or ZZZZ to scroll to Emergency Call.

3.

Toggle Press AAAA to toggle the feature ON or OFF.

4.

Exit

5.

Menu

Keep in mind: Some cellular systems only allow access to their
own emergency numbers. Check with your Service Provider for
more information.

Storing an Emergency Call Number

You should reserve memory location 01 for an emergency
number or the number of a family member or close friend. To
store your emergency number, follow these steps:

Press º to exit the menu, or you may
scroll to other features.

Emergency
Call On

Shortcut:

Press

ƒ, AA

then

¤, ·

and continue
with step 4.

l

AA

Lock/Security

1.

2.

3.

Enter
Number

Save
Number

Enter
Name

Enter your emergency number.

Press ¬ and ‚, ⁄ to choose location

01. You will see: Alpha or Press
Enter a name if you like and press AAAA when

finished. Your phone will confirm the entry by
displaying the stored information.

§.

Placing an Emergency Call

Place
Call

When Emergency Call is ON, press & hold

⁄ at any time.

Keep in mind: If call restriction Service Level 1 is enabled, the
Turbo Dial
and place an emergency call, press

®

Keys will not be active. To override the restriction

‰, ⁄, æ (or ª).

See page 87 for information on your phone’s service levels.

83

Getting to Lock/Security...

Enter Menu Press ƒ then press aaaa.

1.

Enter

2.

Lock/Secure
Access

3.

Secure
Options

Press qqqq or ZZZZ to scroll to Lock Secure
and press

Press
and press
Enter your six-digit secure code.

aa

aa

to select.

qq

qq

or ZZZZ to scroll to Secure Options

aa

aa

. You will see: Secure Code——————.

Secure
Options

View Lock
Code

Shortcut:

Press
enter six-digit
security code,
then

Change
Lock Code

Shortcut:

Press
enter your six­digit secure
code, enter a new
lock code,
then

l

l

ƒ, ‚,

‰.

l

ƒ, ‚,

¬.

Secure Options Submenu

For your protection, you must enter a six-digit secure code in
order to access the features in the Secure Options submenu. The
factory programmed secure code is 000000.

Viewing the Lock Code

To view the three-digit lock code:

View

4.

Code
Exit

5.

Menu

Changing the Lock Code

To change the three-digit lock code:

Begin

4.

Change

Enter New

5.

Code
Exit

6.

Menu

Press AAAA to select View Lock Code.
You will see: Lock Code XXX.

Press º to exit the menu, or you may
scroll to other features.

Press qqqq or ZZZZ to scroll to Change Lock
Code and press
You will see:

Enter a new three-digit lock code. You will
see: New Lock Code XXX.

Press º to exit the menu, or you may
scroll to other features.

aa

aa

to select.

Enter New Code———.

84

Master Reset

Use this feature to reset all user-selectable options back to their
original factory settings.

Keep in mind: Once you select this feature, the reset process
cannot be canceled or reversed.

Master
Reset

l

Lock/Security

Reset

4.

Features
Confirm

5.

Reset
Exit Press º to exit without resetting.

or

Exit

6.

Menu

Press qqqq or ZZZZ to scroll to Master Reset
and press

Press AAAA to confirm.
You will see: Standard Setting.

Press º to exit the menu, or you may
scroll to other features.

AA

AA

to select. You will see: Reset?

Master Clear

Use Master Clear to clear all user-selectable options, the
resettable timer, the Phone Book, and the Messaging memory.

Keep in mind: Once you select this feature, the process cannot
be canceled or reversed.

Clear

4.

Settings
Confirm

5.

Clear

Exit Press º to exit without resetting.

or

Exit

6.

Menu

Press qqqq or ZZZZ to scroll to Master Clear
and press

Press AAAA to confirm. You will see: Busy.
It will take a few seconds to reset all of
your phone’s options back to their factory
settings.

Press º to exit the menu, or you may
scroll to other features.

AA

AA

to select. You will see: Clear?

Master
Clear

l

85

Getting to Lock/Security...

Enter Menu Press ƒ then press aaaa.

1.

Enter

2.

Lock/Secure
Access

3.

Secure
Options

Press qqqq or ZZZZ to scroll to Lock Secure
and press

qq

Press

qq

and press
Enter your six-digit secure code.

Secure Options Submenu

Change
SecureCode

Changing the Secure Code

l

The Secure Code is a six-digit number factory set to 000000. You
will probably want to change it to something unique and easy to
remember .

Select

4.

Feature

Enter New

5.

Code
Exit

6.

Menu

aa

aa

to select.

or ZZZZ to scroll to Secure Options

aa

aa

. You will see: Secure Code——————.

Press qqqq or ZZZZ to scroll to Change Secure

Code and press
New Code ——————.

Enter a new six-digit Secure Code. Your
phone will briefly display the new code.

Press º to exit the menu, or you may
scroll to other features.

AA

AA

to select. You will see:

86

Service Level

4 Std
Setting

When loaning your phone to others, you may want to restrict
call placement or protect memory information. Your phone has
two service levels that allow you to control the types of outgoing
calls that can be made from your phone.

4.

5.

6.

Select
Feature

Choose
Level

Exit
Menu

Press qqqq or ZZZZ to scroll to Service Level
and press

Press qqqq or ZZZZ to scroll through service level
settings and press
(See the chart below for descriptions.)

Press º to exit the menu, or you may
scroll to other features.

AA

AA

to select.

AA

AA

to select the setting.

Your phone has two service levels:

Level 1: Calls can be placed from
memory locations 1-10 only.

• No dialing from keypad.

• No memory edit or storage.

• No access to name directory.

Level 4: This is the default setting.

• No restrictions.

1 Memory
1-10 Only

Service
Level 4

l

Lock/Security

87

Phone Options

The Phone Options menu is your “command center” for
adjusting the way your phone sends and receives calls. You can
fine tune your phone for optimal performance, view
information about your phone’s settings, and much more.

In this chapter we will explain how to:

• switch phone numbers.

• review your phone’s settings.

• select a variety of system specific settings.

Follow these symbols as a guide for using the keys on the side of
your phone.

Press qqqq to scroll up

88

Press

Press

aa

aa

to select

ZZ

ZZ

to scroll down

07/07/98

2

abc3def

Digital

menu

1

Road Map

Press ƒ then press aaaa to enter the menu system.
Start:

Multi Key

Phone
Book

Timers

Tone
Control

Lock
Secure

Phone
Options

pg. 58

pg. 66

pg. 72

pg. 80

pg. 88

Change
Number

Feature
Review

Call
Options

Display
Options

System
Options

To Main
Menu

pg. 90

pg. 91

pg. 92

pg. 98

pg. 102

Answer Off

Open to
Answer OnAnswer On

Auto
Answer Off

Instant
Redial Off

To Main
Menu

Display
System ID

Select
SystemMode

Phone
Info

Analog
Only Off

To Main
Menu 

pg. 94

Phone Options

pg. 96

pg. 96

pg. 97

pg. 98

pg. 102



pg. 104

pg. 102

pg. 103

pg. 103

pg. 103

pg. 99

Change
Banner

pg. 99

Backlight
Select

pg. 100

Auto
Hyphen Off

pg. 101

24 Hour
Clock Off

pg. 101

Service
Light OnLight On

pg. 101

To Main
Menu

89

Getting to Phone Options...

Enter Menu Press ƒ then press aaaa.

1.

2.

Change
Number

Enter
Phone Options

Changing Your Number

P

Your phone can be activated with two unique phone numbers.
You could use one number for your home service and the other
for a city that you travel to frequently. This feature allows you to
select the number for the appropriate service.

Keep in mind: Only one number can be active on your
phone at a time.

Press qqqq or ZZZZ to scroll to Phone Options
and press

Begin

3.

Change

Choose

4.

Number

Exit

5.

Menu

AA

AA

to select.

AA

Press AA

to enter Change Number. The

display will show your phone’s currently
active number.

Press qqqq or ZZZZ to scroll through the phone
numbers programmed into your phone.

AA

Press

AA

to select the desired number.

You will see: Set.
Press º to exit the menu, or you may

scroll to other features.

90

Feature Review

After you have spent some time adjusting your phone’s settings,
use this feature to review the changes you have made. When you
enter Feature Review, your phone will display any features that
you have changed from their default factory settings.

Keep in mind: Feature Review is simply an opportunity to
review – but not change – your current settings.

Begin

3.

Review
Browse

4.

Features

Press qqqq or ZZZZ to scroll to Feature Review
and press

Press qqqq or ZZZZ to scroll through any features
you have changed from their default set­tings. If all features are set to their default
factory settings, the display will show:
Standard Settings.

AA

AA

to enter.

Feature
Review

Shortcut:

Press

P

ƒ then

‚, ·, ‰.

Phone Options

5.

Exit
Menu

Press º to exit the menu, or you may
scroll to other features.

91

Getting to Call Options...

Enter Menu Press ƒ then press aaaa.

1.

Enter

2.

Phone Options
Enter

3.

Call Options

Call
Options

PIN
Inactive

Press qqqq or ZZZZ to scroll to Phone Options
and press

Press qqqq or ZZZZ to scroll to Phone Options
and press

aa

aa

to select.

aa

aa

to select.

Call Options Submenu

P

This submenu gives you control over the way your phone places
and receives calls.

Activating PIN Code

P

Your Service Provider may require a Personal Identification
Number (PIN) when placing calls. If so, you will probably want
to activate this feature, which allows you to send your PIN code
with one touch of a button.

Keep in mind: If you enter a service area that does not require
a PIN code, make sure PIN Inactive is set.

4.

5.

Toggle
PIN

Exit
Menu

Press qqqq or ZZZZ to scroll to PIN Inactive
or Active and press

Press º to exit the menu, or you may
scroll to other features.

AA

AA

to toggle.

92

Storing PIN Code in Memory Location 07

When PIN Code is active, your phone automatically uses
the number stored in location 07 as your PIN Code. Once you
have activated the PIN code, you should store the PIN code in
location 07.

Enter PIN Enter your PIN Code.

1.

Store

2.

PIN

Press ¬, press ‚, ‡, and then

AA

press

AA

.

Placing a Call with PIN Code Active

When you place a call with PIN Code active, your phone will
queue the number stored in location 07 and then send it when
you press the Smart Button.

Place Call Enter the number to be called, or recall it

1.

from memory and press
press & hold

Send PIN After the call is placed, the system

2.

will prompt you for your PIN code. Press

AA

AA

æ (or ª) or press & hold AA

PIN code.

.

æ (or ª) or

AA

to send the

Phone Options

Note: If you see

Invalid PIN, the menu feature may be active

but your PIN code is not stored in location 07. The PIN code
must be less than seven digits.

93

Getting to Call Options...

Enter Menu Press ƒ then press aaaa.

1.

Enter

2.

Phone Options
Enter

3.

Call Options

Multi Key
Answer Off

Press qqqq or ZZZZ to scroll to Phone Options
and press

Press qqqq or ZZZZ to scroll to Phone Options
and press

aa

aa

to select.

aa

aa

to select.

Call Options Submenu

Multiple Key Answer

P

With Multiple Key Answer ON, you can answer calls by pressing

AA

AA

or any key in the center of the keypad, ⁄ through ».

Find

4.

Feature
Toggle

5.

Feature
Exit

6.

Menu

Keep in mind: If there are any digits in your Scratchpad or if
your phone is locked, this feature will not work.

Press qqqq or ZZZZ to scroll to Multi Key
Answer.

Press AAAA to toggle the feature ON or OFF.

Press º to exit the menu, or you may
scroll to other features.

94

Open to Answer

This feature allows you to set whether or not your phone
automatically answers when opened. If you subscribe to Caller
ID, you will probably want to set this feature OFF so you can
open the phone and check who is calling before you answer.

4.

Find
Feature

Press qqqq or ZZZZ to scroll to Open to
Answer.

Open to
Answer On

P

Phone Options

5.

6.

Toggle
Feature

Exit
Menu

Press AAAA to toggle the feature ON or OFF.

Press º to exit the menu, or you may
scroll to other features.

Note: To answer calls with Open to Answer OFF,
press

æ (or ª).

95

Getting to Call Options...

Enter Menu Press ƒ then press aaaa.

1.

Enter

2.

Phone Options
Enter

3.

Call Options

Auto
Answer Off

Shortcut:

Press

ƒ, AA

then

¤, fl

and continue
with step 4.

Press qqqq or ZZZZ to scroll to Phone Options
and press

Press qqqq or ZZZZ to scroll to Phone Options
and press

aa

aa

to select.

aa

aa

to select.

Call Options Submenu

Automatic Answer

P

Turn Auto Answer ON to have your phone automatically answer
incoming calls after two ring cycles.

Find

AA

4.

5.

6.

Feature
Toggle

Feature
Exit

Menu

Press qqqq or ZZZZ to scroll to Auto Answer.

Press AAAA to toggle the feature ON or OFF.

Press º to exit the menu, or you may
scroll to other features.

Note: We recommend you use this feature only with vehicle
accessories and with your phone’s ringer active (pg. 75).
Otherwise, your phone may answer a call in your absence.

96

Instant Redial

When placing calls, you may hear a fast busy signal and see

Press SND to Redial. This probably means the network is

temporarily busy . If you turn Instant Redial ON, your phone will
redial for the next four minutes or until the call goes through.
You will see:

4.

5.

Find
Feature

Toggle
Feature

Redialing.

Press qqqq or ZZZZ to scroll to Instant
Redial.

Press AAAA to toggle the feature ON or OFF.

Instant
Redial Off

Tip:

See page 29 for
more redialing
options.

P

Phone Options

6.

Exit
Menu

Press º to exit the menu, or you may
scroll to other features.

Keep in mind: This feature redials only when the network
is busy. If you hear a normal busy signal, this feature will
not work.

97

Getting to Display Options...

Enter Menu Press ƒ then press aaaa.

1.

Enter

2.

Phone Options
Enter

3.

Display Options

Display
Options

Quick
Menu On

Press qqqq or ZZZZ to scroll to Phone Options
and press

Press qqqq or ZZZZ to scroll to Display Options
and press

aa

aa

to select.

aa

aa

to enter.

Display Options Submenu

P

This submenu allows you to customize your phone’s display.

Activating the Quick Menu

Press the Smart Button once and the Quick Menu appears on the

P

display, offering shortcuts to the most popular features. This
feature turns the Quick Menu OFF if you would rather use the
Smart Button to go straight into the Phone Book. See page 34 for
more information.

4.

5.

Toggle
Feature

Exit
Menu

When you enter Display Options, you will
see: Quick Menu. Press
feature ON or OFF.

Press º to exit the menu, or you may
scroll to other features.

AA

AA

to toggle the

98

Changing the Language

This feature allows you to select the language in the display.

Begin

4.

Selection

Press qqqq or ZZZZ to scroll to Change
Language and press

aa

aa

to select.

Change
Language

P

5.

6.

Choose
Option

Exit
Menu

Press qqqq or ZZZZ to scroll through the available
languages and press

Press º to exit the menu, or you may
scroll to other features.

aa

aa

to select.

Changing the Banner

You may create your own message banner for the phone
to display when it is idle. Your banner can be up to 12
characters long.

Enter

4.

Feature

Enter

5.

Message

Exit

6.

Menu

Press qqqq or ZZZZ to scroll to Change Banner
and press
rent banner or Alpha or Press §

Enter your message using the alphanumeric
keypad. Press
complete.

Press º to exit the menu, or you may
scroll to other features.

aa

aa

to select. You will see the cur-

.

AA

AA

when your message is

Change
Banner

Phone Options

P

99

Getting to Display Options...

Enter Menu Press ƒ then press aaaa.

1.

Enter

2.

Phone Options
Enter

3.

Display Options

Backlight
Selection

Press qqqq or ZZZZ to scroll to Phone Options
and press

Press qqqq or ZZZZ to scroll to Display Options
and press

aa

aa

to select.

aa

aa

to enter.

Display Options Submenu

Customizing the Backlight

P

Your phone’s backlight illuminates when you open the phone,
press a key, or receive an incoming call signal. This feature
allows you to choose how long it remains ON.

Find

4.

Feature
Toggle

5.

Feature

Exit

6.

Menu

Keep in mind: The backlight will always be illuminated when
your phone is connected to an external power supply, like a
charger or vehicle accessory.

Press qqqq or ZZZZ to scroll to Backlight
Selection and press

Press qqqq or ZZZZ to scroll to 15 Seconds, 30
Seconds, or Always On and press

select the displayed option.
Press º to exit the menu, or you may

scroll to other features.

AA

AA

to select.

AA

AA

to

100