Have questions about your Prepaid phone?
You’re in the right place.
Find out how to set up and use your phone, access special features, get
help and lots more. We’re here to help.
About your phone
Back camera
Front camera
USB/Charger port
Speaker
Headset jack
Microphone
Flash
Volume
buttons
Power/Lock
button
MicroSD card slot
NOTE: Devices and software are constantly evolving—the screen
images and icon you see here are for reference only.
About your phone
Setting up your phone
Your phone already has a SIM card installed.
Step 1. Remove the back cover
Place your fingernail in the corner cut-out at the bottom of the phone, and
pop the cover off the phone.
Setting up your phone
Optional: Insert the microSD card
If you have a microSD card, slide the microSD card into the microSD card
slot with the gold contacts facing down.
NOTE: The microSD card is sold separately.
Step 2. Insert the battery
Insert the battery, making sure the gold contacts line up. Press down
gently to secure.
Step 3. Replace the back cover
Replace the cover over the back of the phone, and then press down along
the edges to secure.
Step 4. Charge the phone
Before turning on your phone, charge it fully.
Insert the small end of the USB cable into the phone.
Insert the larger end into the charger and plug it into an outlet.
WARNING: Only use approved chargers with your device. Incompatible
chargers or tampering with the charger port could damage your device
and void the warranty.
Step 5. Turning your phone on/off
To turn your phone on, press and hold the Power/Lock button.
NOTE: The first time you turn on your phone you will need to activate it.
See the Activate your phone guide included with your phone.
To turn your phone off, press and hold the Power/Lock button.
Locking/unlocking the screen
To turn on your screen, press the Power/Lock button. Then swipe up on
the screen to unlock it.
To turn off your screen and prevent accidental key presses, press the
Power/Lock button.
Setting up your phone