Motorola T56XC1 User Manual
Prepaid
Verizon
19Jan2018
customer
agreement.
Para la versión en español, visite
verizonwireless.com/support
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19Jan2018
Thanks for choosing Verizon. In this Customer Agreement
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19Jan2018
(“Agreement”), you’ll find important information about your
wireless Service, including:
• our ability to make changes to your Service or this Agreement’s
terms,
• our liability if things don’t work as planned and how any disputes
between us must be resolved in arbitration or small claims court.
My Service
Your Service terms and conditions are part of this agreement.
Your Plan includes your monthly allowances and features, where
you can use them (your “Coverage Area”), and their monthly and
pay-per-use charges. You can also subscribe to several Optional
Services, like international service plans or equipment protection
services. Together, your Plan, features you use, and any Optional
Services you select are your Service. The current version of this
Agreement and the terms and conditions for your Service are
available online at verizonwireless.com.
By using the Service you are agreeing to every provision of this
Agreement whether or not you have read it.
Cancellation
You can cancel a line of Service within 14 days of accepting this
Agreement without having to pay an early termination fee as long as
you return, within the applicable return period, any equipment you
purchased from us or one of our authorized agents at a discount in
connection with your acceptance of this Agreement, but you’ll still
have to pay for your Service through that date. If you signed up for
Prepaid Service, no refunds will be granted after 14 days or if your
account has been activated. See vzw.com/returnpolicy for complete
details and information on returning your equipment.
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My privacy
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19Jan2018
We collect personal information about you. By entering into this
Agreement, you consent to our data collection, use and sharing
practices described in our Privacy Policy. It is your responsibility to
notify people who connect devices through your mobile hotspot,
Jetpack or wireless router that we will collect, use and share
information about their device and use of the Service in accordance
with our Privacy Policy. We provide you with choices to limit, in
certain circumstances, our use of the data we have about you.
You can review these choices at verizon.com/privacy#limits. If
there are additional specific advertising and marketing practices
for which your consent is necessary, we will seek your consent
(such as through the privacy-related notices you receive when you
purchase or use our products and services) before engaging in
those practices. You can find out how we use, share and protect
the information we collect about you in the Verizon Privacy Policy,
available at verizon.com/privacy.
If you subscribe to Service for which usage charges are billed at the
end of the billing period (“Postpay Service”), we may investigate your
credit history at any time. If you’d like the name and address of any
credit agency that gives us a credit report about you, just ask.
Many services and applications oered through your device may
be provided by third parties. Before you use, link to or download a
service or application provided by a third party, you should review
the terms of such service or application and applicable privacy
policy. Personal information you submit may be read, collected or
used by the service or application provider and/or other users of
those forums.
You consent to allow Verizon and anyone who collects on our
behalf to contact you about your account status, including past
due or current charges, using prerecorded calls, email and calls
or messages delivered by an automatic telephone dialing system
to any wireless phone number or email address you provide.
Verizon will treat any email address you provide as your private
email that is not accessible by unauthorized third parties. Unless
you notify us that your wireless service is based in a dierent time
zone, calls will be made to your cellular device during permitted
calling hours based upon the time zone aliated with the mobile
telephone number you provide.
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What happens if my Postpay Service is canceled before
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the end of my contract term?
If you’re signing up for Postpay Service, you’re agreeing to
subscribe to a line of Service either on a month-to-month basis or
for a minimum contract term, as shown on your receipt or order
confirmation. (If your Service is suspended without billing or at a
reduced billing rate, that time doesn’t count toward completing
your contract term.) Once you’ve completed your contract term,
you’ll automatically become a customer on a month-to-month basis
for that line of Service. If you cancel a line of Service, or if we
cancel it for good cause, during its contract term, you’ll have to
pay an early termination fee. If your contract term results from
your purchase of an advanced device, your early termination
fee will be $350, which will decline by $10 per month upon
completion of months 7–17, $20 per month upon completion of
months 18–22, $60 upon completion of month 23 and will be
$0 upon completion of the contract term. For other contract
terms entered into on or after November 14, 2014, your early
termination fee will be $175, which will decline by $5 per month
upon completion of months 7–17, $10 per month upon completion
of months 18–22, $30 upon completion of month 23 and will be
$0 upon completion of your contract term. If you cancel service,
you may have to immediately pay o the remaining balance on
any device agreement. Cancellations will become eective on
the last day of that month’s billing cycle, and you are responsible
for all charges incurred until then. Also, if you bought your wireless
device from an authorized agent or third-party vendor, you should
check whether it charges a separate termination fee.
Can I take my wireless phone number to another carrier?
You may be able to transfer, or “port,” your wireless phone number
to another carrier. If you port a number from us, we’ll treat it as
though you asked us to cancel your Service for that number. After
the porting is completed, you won’t be able to use our service for
that number, but you’ll remain responsible for all fees and charges
through the end of that billing cycle, just like any other cancellation.
If you’re a Prepaid customer, you won’t be entitled to a refund of
any balance on your account. If you port a number to us, please be
aware that we may not be able to provide some services right away,
such as 911 location services. You don’t have any rights to your
wireless phone number, except for any right you may have to port it.
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Can I have someone else manage my Postpay account?
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No problem—just tell us by phone, in person, or in writing. You can
appoint someone to manage your Postpay account. The person
you appoint will be able to make changes to your account, including
adding new lines of Service, buying new wireless devices, and
extending your contract term. Any changes that person makes will
be treated as modifications to this Agreement.
Can Verizon Wireless change this Agreement or my Service?
We may change prices or any other term of your Service or this
Agreement at any time, but we’ll provide notice first, including
written notice if you have Postpay Service. If you use your Service
after the change takes eect, that means you’re accepting the
change. If you’re a Postpay customer and a change to your Plan or
this Agreement has a material adverse eect on you, you can cancel
the line of Service that has been aected within 60 days of receiving
the notice with no early termination fee if we fail to negate the
change after you notify us of your objection to it. Notwithstanding
this provision, if we make any changes to the dispute resolution
provision of this Agreement, such changes will not aect the
resolution of any disputes that arose before such change.
My wireless device
Your wireless device must comply with Federal Communications
Commission regulations, be certified for use on our network, and be
compatible with your Service. Please be aware that we may change
your wireless device’s software, applications or programming
remotely, without notice. This could aect your stored data, or
how you’ve programmed or use your wireless device. By activating
Service that uses a SIM (Subscriber Identity Module) card, you
agree we own the intellectual property and software in the SIM
card, that we may change the software or other data in the SIM
card remotely and without notice, and we may utilize any capacity
in the SIM card for administrative, network, business and/or
commercial purposes. If you bought a wireless device for Postpay
Service from Verizon that doesn’t use a SIM card, and you want
to reprogram it for use with another wireless network, the default
programming code is set to “000000” or “123456.” But please
note that your wireless device may not work with another wireless
network, or the other wireless carrier may not accept your wireless
device on its network.
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