Where is my legal, safety and regulatory information? In order to provide you
with better access to this important information, we’ve made the materials
accessible from the phone’s settings menu and on the web. Please review
these materials prior to using your device. To access the materials from a
connected phone, go to Settings
> System > Legal information, and select a topic. To access the materials on the
web, visit www.motorola.com/device-legal.
Regulatory information (e-label). Your mobile device may use an electronic
label (e-label) that provides some regulatory information about the device. To
view the regulatory information (such as FCC ID) for this device, on the phone,
go to Settings > System > Regulatory information, or visit
www.motorola.com/device-legal.
Battery charging. Charge your mobile device using a compatible Motorola
charger, another brand class 2 Limited Power Source USB charger that
complies with USB 1.1, 2.0, 3.0, or greater, and complies with EN301489-34,
EN60950-1 or equivalent, or a high-power USB port on a PC. Chargers that
do not comply with these standards may be unsafe and may cause slow
charging, product damage, or reduced device performance.
• Your mobile device will not charge if the temperature is too high or low.
• Only use Motorola-approved batteries, which contain safety circuitry
and are designed to give the best performance in your mobile device.
• Don.’t use a damaged c harger or charger cable to charge your device.
• Don’t use tools, sharp objects, or excessive force to clean the USB port,
as this may damage your mobile device.
Distractions. Using your mobile device in some circumstances could distract
you and may cause a dangerous situation. Be aware of your surroundings
and environmental hazards when using your mobile device.
Driving precautions. Responsible and safe driving is your primary
responsibility when driving a vehicle. Always obey local laws and
regulations.
Seizures, blackouts, eyestrain & discomfort. Prolonged use of any device may
cause discomfort in hands, fingers, arms, neck, and other parts of your body,
and may cause eyestrain and headaches. It is good practice to use your device
in a safe area with comfortable ambient lighting, and take frequent breaks if you
feel discomfort. Seek medical advice if symptoms persist.
In rare cases, flashing patterns or lights, for example in video games or
movies, may cause seizures or blackouts. If you suffer any seizures or
blackouts, or have a history of seizures, stop using your device and seek
medical advice.
2
Medical devices. If you use an implantable pacemaker or defibrillator, or other
medical device, consult your healthcare provider and the device
manufacturer’s directions before using this mobile device.
If you use a pacemaker or defibrillator, the FCC recommends that you
observe the following precautions:
• ALWAYS keep the mobile device more than 20 centimeters (8 inches)
from the pacemaker or defibrillator.
• Use the ear opposite the pacemaker or defibrillator to minimize the
potential for interference.
• Turn OFF the mobile device immediately if you have any reason to
suspect that interference is taking place.
Important: Some products contain magnets. Always keep products with
magnets more than 20 cm. (8 in.) from medical devices, such as pacemakers,
internal cardio defibrillators or other devices that can be affected by a
magnetic field. Also, keep away from credit cards, ID cards and other media
that use magnetically encoded information.
Children and animals. Keep your mobile device and its accessories away from
small children and animals. These products are not toys and maybe
hazardous to small children and animals. For example, a choking hazard may
exist for small, detachable parts. Keep plastic bags away from babies and
children to avoid danger of suffocation and choking. Supervise access. If
children use your mobile device and accessories, monitor their access for their
safety, and to help prevent loss of data or unexpected charges for data or app
purchases.
Glass parts. Some parts of your mobile device, like your screen, could be
made of glass. If the glass breaks, chips, or cracks, do not touch
or attempt to remove it. Stop using your mobile device until it can be repaired
by a qualified service center.
Use & care. To care for your Motorola mobile device, please observe the
following:
• Liquids. Don’t expose your mobile device to water, rain, extreme
humidity, sweat, or other liquids.
• Drying. D on’t try to dry your mobile device using a microwave oven,
conventional oven, or dryer.
• Extreme heat or cold. Don’t store, charge, or use your mobile device
in extreme heat or cold.
• Dust and dirt. Don’t expose your mobile device to dust, dirt, sand, food, or
similar materials.
• Cleaning. To clean your mobile device, use only a dry so ft cloth. Don’t
use chemicals or compressed air.
• Shock and vibration. Don’t drop your mobile device or expose it to
strong vibration.
• Protection. To help protect your mobile device, always make sure that
any available connectors, compartments and removable covers are
closed and secure, and avoid carrying it with hard objects such as keys
or coins.
3
Important safety information follows.
Your battery or mobile device may require
recycling in accordance with local laws.
Contact your local regulatory authorities for
more information.
Don’t dispose of your battery or mobile device
with your household waste. See Disposal &
recycling for more information.
Don’t dispose of your battery or mobile
device in a fire.
For indoor use only.
Listening at high volume to music or voice
through a headset or headphone may damage
your hearing.
Operational warnings. Obey all posted signs when using mobile devices in
public areas.
• Potentially explosive areas: Potentially explosive areas are often, but
not always, posted and can include blasting areas, fueling stations,
fueling areas (such as below decks on boats), fuel or chemical transfer
or storage facilities, or areas where the air contains chemicals or
particles, such as grain dust, or metal powders.
Turn off your mobile device before entering such an area, and do not
charge batteries. In such areas, sparks can occur and cause an explosion
or fire.
• Symbol key: Your charger, mobile device, battery (if user- removable),
device display, user’s guide, or packaging may contain symbols, defined
as follows:
Specific absorption rate (ICNIRP). [EU, India, Japan, LA, MEA, RU/ CIS, ID]
YOUR MOBILE DEVICE MEETS INTERNATIONAL GUIDELINES FOR
EXPOSURE TO RADIO WAVES. The highest SAR values under the
ICNIRP guidelines for your device model are listed below:
4
Head SAR
[Technology & Band], Wi-Fi,
Bluetooth
X.xx W/kg
Body-worn SAR
[Technology & Band], Wi-Fi,
Bluetooth
X.xx W/kg
Operating mode
Frequency range
MHz / Band
Maximum nominal
transmit power
(conducted) dBm
Bluetooth 2400 – 2483.5
20
WLAN 2400 – 2483.5
20 GPS/GLONASS
1559-1610
N/A
FM Receive
87.5 – 108
N/A
GSM 5/8/3/2 33 UMTS 1/2/4/5/8 24
LTE 1/2/3/4/5/7/28
23
To view additional SAR information on your phone, go to Settings
> System > Legal information > RF information. To view the
information on the web, visit www.motorola.com/rfhealth.
Supported frequencies and power. This device is capable of operation
on the following frequencies, subject to location and network
availability.
Model XT1924-4,XT1924-5
European conformance (CE). The following information is applicable to
mobile devices that carry a CE mark. Contact point: Regulatory Compliance,
Motorola Mobility UK Ltd., Redwood, Crockford Lane, Chineham Business
Park, Basingstoke, RG24 8WQ, UK.
Hereby, Motorola Mobility LLC declares that the radio equipment
with this declaration and bearing the CE mark is in compliance
with Directive 2014/53/EU.
The full DoC can be found at www.motorola.com/red. Use the search feature
to find your device’s model or type. Your device’s model
and type may be under the battery, under the rear cover, or on the
5
exterior of the device.
Hearing Aid Compatibility (HAC). [US Only] The US performance
rating system for HAC compliant wireless phones is as follows: the
“M” (microphone) indicates that the product has been tested and
rated for acoustic coupling. The “T” (telecoil) represents that the
product
has been tested and rated for inductive coupling. The high er the “M” or “T”
rating (such as “M3/T4”), the less likely the hearing aid user will experience
interference when the hearing aid is set to the respective microphone or
telecoil mode.
For more information and a list of HAC ratings by model, visit www.
motorola.com/hacphones. To enable the ‘Hearing Aid’ feature on your phone:
Phone > Menu > Settings > Accessibility > Hearing aids (see the User Guide for
more).
MOTOROLA MOBILITY LLC GLOBAL LIMITED
WARRANTY MOBILE PHONES
[es-CO, pt-BR, ja-JA, id-ID, PRC, TR]
What does this Limited Warranty cover? Motorola Mobility LLC, or its
subsidiaries, (“Mo torola”) warrants to the original consumer purchas er (“you”)
that the Mobile Phone accompanying this warranty, and any in-box
accessories which accompany it (the “Products”), will be free of substantial
defects in material and workmanship for a period of
12 months from the date of original consumer purchase (“Warranty Peri od”)
provided that the Products are used for normal consumer purposes.
Note for Moto Mods owners: This warranty covers only the Moto Insta-Share
Projector, Hasselblad True Zoom, Moto Power Pack, Moto Style Shell
Wilreless Charging, Moto TurboPower Pack, Moto 360 Camera, and Moto
Smart Speaker with Amazon Alexa, and Polaroid Insta-Share Printer Moto
Mods. Third-party Moto Mods are not covered by this warranty, but may be
covered by a separate warranty that accompanies them.
Repairs made by Motorola or its authorized agent under this Limited
Warranty (“Warranty Service”) are covered for the balance of the original
Warranty Period, or for the period noted in the Addendum, whichever is
longer. This Limited Warranty covers only a purchase of new Products from
Motorola or an authorized reseller or authorized distributor of Motorola
Products which are accompanied in-box by this written Limited Warranty. This
Limited Warranty is personal to you and not transferable. No retailer or other
third party is authorized to make any representations on behalf of Motorola or
to modify this Limited Warranty.
Additional warranty coverage for those Products that contain the
ShatterShield™ Display (not all products contain the ShatterShiel d™
6
display, see printed manual for details). The ShatterShield ™ displ ay
consists of the internal display panel and embedded lens, which are
warranted against shattering and cracking for four (4) years from the original
date of consumer purchase. Certain phones may include a protective lens,
screen protectors, or other similar external layers,
which are not covered by this additional warranty. All other limitations and
exclusions contained in this Limited Warranty (see “What is not covered”
section), including scratches and other cosmetic damage, intentional damage
or abuse, and normal wear and tear, apply to the components of the
ShatterShield™ display.
THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS, AND YOU MAY
HAVE OTHER RIGHTS THAT VARY BY STATE, PROVINCE OR COUNTRY.
FOR CONSUMERS WHO ARE COVERED BY CONSUMER PROTECTION
LAWS OR REGULATIONS IN THEIR COUNTRY OF PURCHASE OR, IF
DIFFERENT, THEIR COUNTRY OF RESIDENCE, THE BENEFITS
CONFERRED BY THIS LIMITED WARRANTY ARE IN ADDITION TO ALL
RIGHTS AND REMEDIES CONVEYED BY SUCH CONSUMER
PROTECTION LAWS AND REGULATIONS. FOR A FULL UNDERSTANDING
OF YOUR RIGHTS YOU SHOULD CONSULT THE LAWS OF YOUR
COUNTRY, PROVINCE OR STATE.
What will we do if you make a claim under this
Limited Warranty?
If you make a valid claim under this Limited Warranty, Motorola, or its
Authorized Service Provider will, at their discretion, either (1) repair
the Product using new, used, or reconditioned replacement parts; or
(2) replace the Product with a new or ‘like new’ reconditioned Product
that is the same or similar to the warranted Product; or (3) refund the
purchase price. Repaired or replaced products will be returned to you
in their original factory configuration, plus any applicable software
updates, which may affect use and/or compatibility with third party
applications (for which Motorola shall have no liability). Any refunded
or replaced Product shall become the property of Motorola. To obtain
service under this Limited Warranty, the claim should be made in the
country where the Product was intended for sale; otherwise repair
services are limited to the options available in the country where the
service is requested.
What is not covered?
This Limited Warranty does not cover the following unless they occurred
because of a defect in materials or workmanship:
(a) Normal wear and tear due to the normal aging of the Product, including
parts that are expected to deteriorate over time, such as batteries, lens
liners, or protective coatings.
(b) Cosmetic damage, including scratches, dents, and cracks to the
Products.
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