The attached User’s Manual is the final production-intended version of the generic Motorola
International English User Manual. This guide will be adapted to carrier-specific versionsi, but the key
information herein will be retained. Translations into other languages will also be done to support the
needs of other markets. Minor revisions may be made to these manuals, prior to and subsequent to,
placing this product onto the market. Selected portions of the User Guide can be found as indicated
below:
8.1 Safety and Regulatory Section: Page 60
8.2 RF Energy Instruction: Page 61
i
Motorola Mobility attests that the User’s Guide provided with product shipping into Canada will provide any required Industry
Canada notices and/or statements in both English and French, per the requirements of RSS-Gen.
Motorola Mobility LLC; 8000 W. Sunrise Blvd, Suite A; Plantation, FL 33322, USA www.motorola.com
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Books
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Troubleshoot
ontrol & customize
liz
navigat
Locate
afet
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Search topicsWant more
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At a glance
a quick look
At a glance First look Top topics
First look
Your phone has pretty much everything—a big, brilliant display, stereo speakers, camera, Internet, and more. You caneven change the back cover for a new look with Motorola Shells.
Note:Motorola Shells are soldseparatelyand availabilityvaries by country.
Note:Your phone may look a little different.
Tips & tricks
•Start: Ready to start? See“Start”.
•Top topics: Just want a quick list of what your phone can do? See “Top topics”.
•Help: All your questions about your new phone answered
right on your phone. Touch Apps >Help. Want evenmore? See “Get help & more”.
Note:Certain apps and features may not be available in allcountries.
This product meets the applicable national or international RFexposure guidance (SAR guideline)
when used normally against your head or, when wornor carried, at a distance of 1.5cm from the body. The SAR guideline includes a considerable safety margin designed to assure the safety of all persons, regardless of age and health.
Caution:Before using your phone,please read the safety, regulatory and legal information provided with yourproduct.
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At a glance
At a glance First look Top topics
Top topics
Check out what your phone can do.
•Personalize your home screen: see “Redecorate yourhome screen”.
•Make a quick change: see “Quick settings”.
•Go online: see “Browse”.
•Explore: see “Google Play™”.
•Find apps: see “Download apps”.
•Be social: see “Socialize”.
•Playit safe: see “Protect”.
•Find it yourself: see “Locate & navigate”.
•Take a photo: see “Take photos”.
•Connect to Wi-Fi: see “Wi-Fi Networks”.
•Watch a movie: see “Play Movies & TV”.
•Protect your phone: see “Screen lock”.
•Walk through interactive tutorials: see “Help & more”.
•Get all the help you need: see “Get help & more”.
Tips & tricks
•Interactive: To get started quickly, touch Apps
>Help for interactive tutorials.
•Google™ help: In almost every Google app, you can touch
Menu >Help. You can also view the Google Help Centers online atwww.google.com/support.
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Start
let’s get up & running
Start Remove the back coverPut in theSIM cardsPut in the optional memory card Power on Dual SIMcardsettings(for dual SIMphones) Battery life Sign inOld phone to new phone GooglePlay™
Remove the back cover
Turn your phone upside down and take off the back cover.
Caution:Don't use tools to remove the cover—doing so may damage the battery and could cause burning or injury.
Put in the SIM cards
Note:Some phones have a second SIM card slot for anoptional second SIM card.
Caution:Make sure you use the correct sized SIM card, and don’t use adapters with your SIM card.
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Start
Start Remove the back coverPut in theSIM cardsPut in the optional memory card Power on Dual SIMcardsettings(for dual SIMphones) Battery life Sign inOld phone to new phone GooglePlay™
Put in the optional memory card
Put in the microSD card.
Power on
Press and hold the Power key until the screen turns on. Then charge up the battery when you need to.
•Power/Sleep key: To make the screen sleep or wake up,
press the Power key. To turn your phone on or off, press and hold the Power key.
•Battery: Use your battery as efficiently as you can. See “Battery life”.
Warning:Don't try to remove or replace the battery yourself—doing so may damage the battery and could causeburning and injury. Ifyourphone becomes unresponsive, try a reboot—press and hold the Power key until the screen goes dark and your phone restarts.
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Start
Start Remove the back coverPut in theSIM cardsPut in the optional memory card Power on Dual SIMcardsettings(for dual SIMphones) Battery life Sign inOld phone to new phone GooglePlay™
Dual SIM card settings (for dual SIM phones)
With a dual SIM phone, you can use one or two SIM cards.Ifthere's only one SIM in the phone, it's ready to use. With two cards inserted, you can use either or both.
To set up your phone to use two SIM cards, insert both cards, turn on your phone, and follow the prompts. To finish dual SIM setup, drag down the status barat the top of the home screenand touch Welcome to your dual SIM.
Tip:With two SIM cards, you see at the top of your home screen.
Dual SIM with intelligent calling
Your phone learns your usage patternsto choose the best SIM for an outgoing call. You phone automatically prompts you inthe status bar to enable this feature. Or, youcan enable it anytime by touching Apps>Settings > SIM cards > Call
settings
> Phone account settings > Make calls with.
Battery life
Your phone is like a small computer, giving you tons of information and apps, at lightning fast speed. Depending onwhat you use, that can take a lot of power.
To see what’s using up battery power, touch Apps>Settings >Battery.
To turn on Battery saver, touch Apps >Settings>Battery, then touch Menu>Battery saver.
Tips & tricks
To save even more battery life between charges, you could reduce:
•Wi-Fi and Bluetooth® use: Touch Apps >Settings, then touch the switch nextto Wi-Fi or Bluetooth to turn them off when you don’t need them.
•Widgets that stream information to your home screen, like news or weather.
•Unused online accounts that you registered: Touch Apps>Settings > Accounts. Touch the account you want to remove. Touch it again, then touch Menu>Remove
.
account
•Recording or watching videos, listening to music, or taking
pictures.
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Start
Start Remove the back coverPut in theSIM cardsPut in the optional memory card Power on Dual SIMcardsettings(for dual SIMphones) Battery life Sign inOld phone to new phone GooglePlay™
Sign in
If you use Gmail™, you already have a Google™ account—ifnot, you can create an account now. Signing into your Googleaccount lets you use Google apps, seeyourcontacts, appointments, photos, and more.
Just select your languageand follow the screen prompts toget started.
Tips & tricks
•Wi-Fi network: For faster Internet access or to conservedata use, swipe down the status bar down with two fingers, then touchWi-Fi. There’s more in“Wi-Fi Networks”.
•Accounts: To add, edit, or delete accounts, touch Apps>Settings > Accounts, then touch Addaccount. Toset up email accounts, see “Email”.
For help with your Google account, visit www.google.com/accounts.
•Contacts: To get your contacts from your old phone, you have options. If yourold phone was also Android™ and you used the Android Backup and Restore feature, yourcontacts automatically appear on your new phone. Otherwise, use the Motorola Migrate app in “Old phone to new phone”.Or, visitwww.motorola.com/transfercontacts.
Note:This phone supports apps and services that may use a lot of data, so make sure your data plan meets your needs.Contact your service provider for details.
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Start
Start Remove the back coverPut in theSIM cardsPut in the optional memory card Power on Dual SIMcardsettings(for dual SIMphones) Battery life Sign inOld phone to new phone GooglePlay™
Old phone to new phone
Copying yourpersonal stuff from your old phone to your new phone with Motorola Migrate is easy.
•From Android™: On your old phone, download the
Motorola Migrate app on Google Play™ to get started. Then on your new phone, touch Apps > Migrate >
Android to get started.
•From iPhone or other phone: On your new phone, touch Apps > Migrate > iPhone to get started.
Tips & tricks
•While you’re migrating, you can keep using your phone.
•Signing into your Google account copies your apps if they
are backed up to the cloud.
•For iPhones, you can migrate contacts and calendar events
only from the iCloud.
•For phones that support copying music, not all music can be
copied. (Ifyou want to know more,you can search online to learn about digital rights management or DRM-protectedfiles.)
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Start
Note: Content may not be available in all countries.
Apps
Play Store
Play Games
Play Movies & TV
Play Books
Start Remove the back coverPut in theSIM cardsPut in the optional memory card Power on Dual SIMcardsettings(for dual SIMphones) Battery life Sign inOld phone to new phone GooglePlay™
Google Play™
Google Play is a digital content experience from Googlewhere you can findand enjoy your favorite movies, books,magazines, and Android apps and games.
Tips & tricks
•Find out more about Google products: See
www.google.com/about/products.
•Log in or open a Google account: Visit
www.google.com/accounts.
•Google help: See www.google.com/support.
•Download Android apps: Touch Apps >PlayStore.
•Access all of your files in the cloud: Check out “Yourcloud”.
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Home screen & apps
you havequick access
Homescreen & appsQuick start: Home screen & appsHelp & more SearchStatus & notifications Volume Download appsTake care of your appsUpdate your phone
Quick start: Home screen & apps
The home screen is what you see when you first turn on your phone. From here, you can explore apps and more.
•Search: Type text in the GoogleSearch box at the top of
your home screen, or touchto search by voice. Or say your custom prompt to ask your phone a question.
•Open app list: To see your apps, touch Apps.
Tips & tricks
•Widgets: To put widgetslike a clock, interactive calendar, and more on your home screen, touch and hold an empty spot on the home screen, then touch WIDGETS.
•Pages: To add a page, drag an app to the right side of the screen until you see a white bar. You can add multiplepages. To show other pages of shortcuts and widgets, swipe the home screen left.
•Remove: To remove an app from a home screen page, touch and hold the app, then drag it to Remove
•Search: To open Google Now™, touch and hold Home,then flick up to the Google icon.
•Settings: To quickly open settings, swipe the status bar downwith two fingers and touch.
•Uninstall: To uninstall apps, touch Apps, touch and holdan app, then drag it toUninstall. (You can’t uninstall someapps).
•Customize: For more about changing your home screen,see “Redecorate your home screen”.
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Home screen & apps
Homescreen & appsQuick start: Home screen & appsHelp & more SearchStatus & notifications Volume Download appsTake care of your appsUpdate your phone
Help & more
Watch a tutorial. Read a how-to. Talk to someone. Find out anything about your phone.
Find it:Apps >Help
Search
At the top of the home screen, touch the GoogleSearch box for a text search, or say your custom prompt to ask your phone a question.
As you type, suggestions appear below the search field:
•To search for a suggestion, touch it.
•To search for text in the search field, touch on the
keyboard.
Tip:To close the keyboard, touch.
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Home screen & apps
Homescreen & appsQuick start: Home screen & appsHelp & more SearchStatus & notifications Volume Download appsTake care of your appsUpdate your phone
Google Now™
Google Now brings you just the right information at justthe right time, before you even ask. Weather, traffic, transit schedules, even the latest scores come automatically,appearing throughout the day just as you need them.
To get started, touch and hold Home, then swipe up to theGoogle icon.
To turn Google Now on/off, set your preferences, or learn more, open Google Now, touch >Settings.
Tip:When Google Now is on, swipe right from the home screen to see it.
Status & notifications
At the top of the screen, icons on the left notify you about new messages or events. If you don’t know what an icon means, swipe the status bar down for details.
Tip:To quickly change common settings, swipe the status bar down with two fingers. For more, see “Quick settings”.
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Home screen & apps
Homescreen & appsQuick start: Home screen & appsHelp & more SearchStatus & notifications Volume Download appsTake care of your appsUpdate your phone
Icons on the right tell you about phone status:
network strengthno sound
/Wi-Fi
inrange/connected
Bluetooth® on priority
airplane modealarm set
/battery charging/fullwarning
Note:Apps you downloadon Google Play™ Store might showother icons in the status bar to alert you to specific events.
vibrate
Volume
Press the side Volume Key up or down to selecta volume from high to vibrate .
Also, touch one of these options for more settings:
•All: Receive all notifications and alarms.
•Priority: Touch to select which interruptions to receive.
You will always hear alarms. Set when you want to be in thismode, or choose indefinitely.
•None: Turn off all sounds and alarms. Override sound settingsfrom other apps. Set how long to stay in this mode, or choose indefinitely.
Tip:Touch for vibrate or for ring.
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Home screen & apps
Homescreen & appsQuick start: Home screen & appsHelp & more SearchStatus & notifications Volume Download appsTake care of your appsUpdate your phone
Moto Assist
Based on where you are and what you are doing, Moto Assist suggests ways to help you throughout your day. For example,it’ll ask you if you prefer to keep your phone silent at night whileyou are sleeping or read text messages when you’re driving.
Download apps
Google Play™
Get music, movies, books, apps, games, andmore.
Find it:Apps >PlayStore
•Find: To search for apps, touch.
•Download: To download an app you found, touch it to see
details, then touch INSTALL, or the price.
•Share: To share an app you found on Play Store, touch it to see details and then touch.
•Reinstall: To show or reinstall apps you downloaded from Play Store, touch >My apps.
•Use a computer: To find and manage apps from any computer, go to http://play.google.com using yourGoogle account and password.
There, youcan browse apps onthe big screen, manage yourapps across multiple devices (like a phone and tablet), andeven set new apps to download to your devices.
•Enjoy music, books & movies: You can also use GooglePlay Store to access the “Play Music”, “Play Books”, and “Play Movies & TV” apps.
•Get help: To get help and more, touch.
Apps from the web
You can get apps from online app stores using your browser.
Tip:Choose your apps and updates carefully, as some mayimpact your phone’s performance—see“Choose carefully”.
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Home screen & apps
Homescreen & appsQuick start: Home screen & appsHelp & more SearchStatus & notifications Volume Download appsTake care of your appsUpdate your phone
Note:When installing an app, make sure you read the alertsthat tell you what information the app will access. If you don’t want the app to have access to this information, cancel the installation.
To let your phone install appsthat are not on Google Play, touch Apps >Settings >Security and check Unknown
sources
.
To download files from your browser, see “Downloads”.
Choose carefully
Apps are great. There's something for everyone. Play,communicate, work, or have fun. But remember, choose your apps carefully. Here are a few tips:
•To helpprevent spyware, phishing, or viruses from affecting
your phone or privacy, use apps from trusted sites, likeGoogle Play Store.
•InGoogle Play Store, check the app’sratings and comments
before installing.
•If you doubt the safety of an app, don’t install it.
•Like all apps, downloaded apps will use up memory, data,
battery, and processing power—some more than others. For example, a simple battery level widget will use less than a streaming music player app. After installing an app, ifyou’re not happy with how much memory, data, battery or processing power it’s using, uninstall it. You can alwaysinstall it again later.
•Just like web browsing, you may want to monitor children’s access to apps to help prevent exposure to inappropriate content.
•Certain apps may not provide completely accurate information. Take care, especially when it comes to personal health.
Take care of your apps
From your home screen touch Apps, then swipe left toscroll through apps. To closethe apps screen, touch Homeor Back.
•Uninstall apps: Touch Apps >Settings >Apps. Swipe left toALL, touch an app, then touch Disable or
Uninstall in the top right (if available).
Disableremoves the app from your menu—to Enable it,
reopen this window and touch Enable (disabled apps are atthe bottom of the list).
If an app locks up your phone as soon as you turn it on, restart in Safe Mode: Turn off your phone, then turn it back on—when you see the “Motorola” logo during power-up, press and hold both volume keys until you see the home screen, withSafe Mode in the lower left. Then, try removingthe app.
•Reinstall apps:To reinstall apps fromGoogle Play Store, touch Apps >PlayStore, then touch>My apps. The apps you downloaded are listed and available fordownload.
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Home screen & apps
Homescreen & appsQuick start: Home screen & appsHelp & more SearchStatus & notifications Volume Download appsTake care of your appsUpdate your phone
•Show or clear app details: Touch Apps >Settings
>Apps. A bar at the bottomtells you how muchapp storagespace you have left. Swipe left or right to see the list of
DOWNLOADED, RUNNING, orALLapps, then touch an app
in the list to show its details and storage usage. You can touch Clear data, Clear cache, or other options.
Tip:To quickly show app details, touch Apps, touch andhold and app, then drag it toApp info.
•Show app data usage: To show which apps are using the
most data, touch Apps >Settings >Data usage. Formore, see “Data use”.
Update your phone
Use your phone or computer to check, download, and install phone software updates:
•Using your phone:
If your phone notifies you about an update, follow the instructions to download and install it.
To manually check for updates, touch Apps>Settings >About phone >System updates.
Your phone downloads updates over your Wi-Fi connection(if available) or mobile network. We recommend that youdownload updates over a Wi-Fi connection. Remember,these updates can be quite large (25MB or more) and maynot be available in all countries. If the mobile network updates are not available in your country, update using acomputer.
•Using your computer:
On your computer,go to www.motorola.com/update.
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Control & customize
how it acts& looks
Control & customizeQuick start: Control & customize Controls and gesturesOn, off, lock & unlockCustomize your phone Redecorate yourhomescreen Quick settings Profiles Accessibility
Quick start: Control & customize
Take control of your phone:
•Touch, press, and speak: Learn phone gestures and
commands. See
•Customize your phone and home screen: To put widgets
like a clock, interactive calendar, and more on your homescreen, touch and hold an empty spot on the home screen.
Tips & tricks
•Speak: Touch in a search window, or on a keyboard.Or say your custom prompt to ask your phone a question.
•Uninstall: To uninstall apps, touch Apps, touch and holdan app, then drag it toUninstall. (You can’t remove some apps.)
•Ringtone for a contact: To set a personal ringtone for a contact, touch Apps >Contacts, and touch the contact. Touch, then touch Menu >Set ringtone.
•Quick settings: To change Wi-Fi, Bluetooth, Airplane
mode
, and other settings, swipe the status bar down with
two fingers. For even more settings, touch Settings.
•Add a home screen page: Drag an icon tothe right side of the home screen until you see a white bar. You can add multiple pages.
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Control & customize
Control & customizeQuick start: Control & customize Controls and gesturesOn, off, lock & unlockCustomize your phone Redecorate yourhomescreen Quick settings Profiles Accessibility
Controls and gestures
Touch
Find your way around:
•Touch: Choose an icon or option.
•Touch and hold: Open options for items in lists.
•Drag: Move items on the home screen.
•Swipe: Scroll through lists or between screens.
•Pinch or double-tap: Zoom in and out on websites, photos,
and maps.
•Twist: Twist a map with two fingers to rotate it, and pull two
fingers down to tilt it.
•Back: TouchBack to go to the previous screen.
•Home: Touch Home to return to the home screen.
•Overview: TouchOverviewto show your recent apps,
and touch an app to reopen it. To remove an app from the list, flick it left orright. To scroll the list, swipe up or down.
•Menus: When or appears on a screen, you can touch it
to open options for the current screen.
•Close Keyboard: To close a touchscreen keyboard,
touch.
•Reboot:To reboot your phone, press and hold the Power
key until the screen goes dark and your phone restarts.
Press
Power key
Press and hold the Power key to choose
Power off.
To conserve battery power, preventaccidental touches, or when you want towipe smudges offyourtouchscreen, put the touchscreen to sleep by pressing the Power key. To wake up the touchscreen, just press the Power key again.
Tip:To add more security to your phone,see “Protect”.
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Control & customize
Control & customizeQuick start: Control & customize Controls and gesturesOn, off, lock & unlockCustomize your phone Redecorate yourhomescreen Quick settings Profiles Accessibility
Volume keys
Your volume keys help in a few ways:
•Ringer volume: Press the keys in the home screen. Press
them when your phone is ringing to silence it.
•Earpiece volume: Press the keys during a call.
•Music/video volume: Press the keys during a song or
video.
Tip:For more on volume control, see“Volume”.
Speak
Just tell your phone what you want.
Tip:Speak naturally but clearly,like using a speakerphone.
•Dialing and commands: Say your custom prompt to ask
your phone a question.
Or, touch. To dial, say “Call” and then a contact name orphone number. Or, say a commandlike “Send text,” “Go to”an app, or “Help” for voice command help.
Tip:If a contact has more than one number, you can say which number to call. For example, “Call Joe Black Mobile”or “Call Suzi Smith Work.”
•Search: Touch in the homescreen tosearch by voice, or
say your custom phrase to speak your search.
To change your voice input and text-to-speech settings, touch Apps >Settings >Language &input.
•Text entry: On a touchscreen keyboard, touch, then speak your message or search text. You can also speak punctuation.
Tip:To make your phone read out loud, see “TalkBack”.
On, off, lock & unlock
Your touchscreen is on when you need it and off when youdon’t. To turn the screen on, press the Power key.
•Screen off & on: Press the Power key to turn the screen off & on.
Note:Don't use covers or screen protectors (even clearones) that cover the proximity sensor.
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Control & customize
Control & customizeQuick start: Control & customize Controls and gesturesOn, off, lock & unlockCustomize your phone Redecorate yourhomescreen Quick settings Profiles Accessibility
•Screen lock: To unlock the screen, touch and drag up.
To use a password, pattern or PIN security to unlock your screen, touch Apps >Settings >Security >Screen
lock
(see “Screen lock”).
•Owner info: To add a message to your lock screen in case
you lose your phone, touch Apps >Settings>Security >Owner info. (To set your message, just touch Back.)
Tip:Don’t put your mobile number as your contact infounless you can access your voicemail from another device.
•Screen timeout: To change your timeout (screen locks
•Rotate: In many apps, the touchscreen switches fromportrait to landscape when you rotate your phone. To turn this on or off, pull down thestatus bar with two fingers and touchAuto-rotate.
•Wallpaper: To change your wallpaper, touch and hold anempty spot on your home screen. For more, see “Redecorate your home screen”.
•Language and region: To set your menu language and region, touch Apps >Settings >Language & input>Language.
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