The attached User’s Manual is the final production-intended version of the generic Motorola
International English User Manual. This guide will be adapted to carrier-specific versionsi, but the key
information herein will be retained. Translations into other languages will also be done to support the
needs of other markets. Minor revisions may be made to these manuals, prior to and subsequent to,
placing this product onto the market. Selected portions of the User Guide can be found as indicated
below:
8.1 Safety and Regulatory Section: Part 2, Page 32
8.2 Specific Absorption Rate (SAR) Data: Part 2, Page 34
8.3 Guidance for use with Hearing Aids
(Pursuant to 47 CFR 20.19(f)(1)):
Part 1, Page 25,
Part 2, 37
i
Motorola Mobility attests that the User’s Guide provided with product shipping into Canada will provide any required Industry
Canada notices and/or statements in both English and French, per the requirements of RSS-Gen.
Motorola Mobility LLC; 8000 W. Sunrise Blvd, Suite A; Plantation, FL 33322, USA www.motorola.com
Page 8 - 1
Messages
Please take a look at the latest revisions an..
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Astrid Fanning (18)
Don’t forget to bring the book when you co...
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Lunch tomorrow?
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Meet me outside the theatre at 8:00. And b...
2:23pm, Sep 24, 2013
Mary Morgan (5)
I’m fine with that. Let me know when you h...
3:06pm, Sep 23, 2013
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Messaging
Tap a sender’s picture toadd them to yourcontacts.
Tap a conversation to open it. Tap & hold to delete themessage & more.
Create a message.
Change notications& see other options.
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Quick start: Messages
Stay in touch with messages and pictures.
Find it:Tap
•Create: Tap atthe bottom of the screen.
•Attach:When you’re typing amessage,tap to attach a
picture, video, orotherfile.
30Messages
Messaging
Tips & tricks
• Forward a message: In a conversation, tap and hold a
messageformoreoptions, such as forwarding it.
•Save attachments: Touch and hold apicture to save it in
your gallery.
•Voice entry:Just tap atext box, then tapon the
keyboard.
•Reply to all in text messages:When you send a text
message tomultiple people, youcan let everyone see the other recipients and replyto all, orhidethe otherrecipients so that replies only go toyou.To change this, tap Apps
Messaging
>
message type
>Menu>
.
Settings >Default group
•Text your best friend: Use a widget to text your favorite
WIDGETS
contact quickly: Tap Apps, tap and hold
Direct message
todragit toyour home screen,
at the top, tap
then choose a contact.
Read, reply, forward & delete text messages
customersupport@twixt.net
Thank you for your feedback — Thank you forparticipating in the survey we conducted last
Feb 13
Melissa Marin
Spring Vacation — Have you decided whereyou’re going to take the kids over spring break
Feb 14
AccountNotify@CBC.com
Account Change Notification Now AvailableOnline — Please log on to your account to see
Feb 14
Abe Baudo
Did you see this? — [image] [image] Hard tobelieve they could do this without spending a
Feb 14
Motorola Mobility (Google+)
Motorola Mobility shared a post on Google+ —
Motorola Mobility shared a post. [image]
8:44am
Unit 94 Schools
Schedule For Week of Feb. 18, 2013 — Here’sthe schedule of activities for the next week.
10:17am
Anna Medina
Copy Revisions — Take a look at the latest
print proofs (attached) and let me know what
1:51pm
Inbox
you@gmail.com
2
Choose accounts orfolders.
“Star” a message to add itto the Starred Gmail label.
Choose multiple messages, then choose an action at the bottom.
Tap & hold icons to show labels.
Show Gmail labels.
Search Gmail.
Open settings & options.
Check Gmail.
Create an email.
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Find it:Tap
•Open:Tap a conversationto openit.
•Attachments: Whenyouopen a message with an
attachment, tap the attachment to open it, or tap and hold it to saveit.
•Reply:Open a conversation, then enter yourresponsein
thetext box at the bottom.
•Forward:Open a conversation, tap and hold the message
you want,then tap
•Delete: Tap and hold a conversation,then tap atthe
bottom. Or, open the conversation,tap and hold onemessage, then tap
•Settings: Tap Menu >
notificationsand other options.
Messaging
Forward
Delete
.
.
Settings
to change your
Email
Check emailaccounts, and send responses, photos, websites, and more.
Gmail
or
Find it:Tap Apps>
•Add Gmail™ accounts: The first time you turned onyour
smartphone, you probably set up or loggedin toyourGoogle™ account.Toadd more Googleaccounts, tap Apps >
Settings >Add account >Google
Email
.
31Messages
• Add email accounts: To ad d p er so na l
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tap Apps >
Microsoft®Exchange server work email accounts, tap
Add account >Corporate
administrator.
•Change or delete accounts:To changeGmail™ account
settings, tap Apps >email account settings, tap Apps >
Account settings
>tap Menu >
Settings >Add account >Email
, and enter details from yourIT
Settings >Google
.To delete an account, tap its name, then
Remove account
.
Email
. Tochange
Settings >Email
Quick responses
You can create and savefrequently-used textphrases, and insertthem inemail messages you write.
•Create a quick response: TapApps >
Account settings
>
Create new
>
•Insert a quickresponse:When composing anemail
message, tapMenu >
Note:Quick responses are saved with the current emailaccount. If you have multipleaccounts, you’ll needto createquick responses foreach account.
32Messages
>account name>
.
Insert quick response
Email
Quick responses
>text.
accounts,
. For
Chat
Sign inand try aquick chat.
Find it:Tap Apps>account.
•Invite a friend: Tapin thetopright, then enter the email
address for afriend’s Google account. They’llreceive the invitationwhen they sign into Google Talk™.
•Start a text chat:Tap a name inyour list of friends, then
enter text and tap.
•Start a voice orvideo chat: Tap thevoiceorvideo
iconnextto a friend’s name.
•Chat from a computer: Youcan chatfrom a computer,too.
Findout more atwww.google.com/talk.
For other chatoptions,use:
•Webbrowser: In the home screen, tap the Google search
box and enteryour IM provider’sweb site. Once you’rethere, follow the link tosign in.
•Apps:Tosearchfor an instantmessaging app, tap Apps
>provider.
Play Store
Talk
and select your Google™
. Your IM optionswill depend on your IM
Wireless Emergency Alerts
A
LERTS
WIRELESS
CAPABLE
EMERGENCY
TM
ertyuiopqw
asdfghjkl
zxcvbnm
2109876543
?123
.
Anne
Send
See a dierent keyboard? It varies by app. This one is for texting.
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Wireless Emergency Alerts, also known as CMAS orPLAN, is a U.S. national emergency alert system. Emergencyalerts can pop upto tell you about anationalor local crisis. After you close an alert,you can reopen it by tapping Apps >
Tip:Emergency alerts have a specialsound and vibration thatistwo seconds long, followed by one second, then anotherone second.
To choose which types of alerts you receive,tap Apps
Emergency Alerts
>local governments send these alerts through your serviceprovider. So youwillalways receive alerts forthe areawhereyou are, and you won’t receive alerts ifyou’reoutside of theU.S.
For more,visitwww.ctia.org/consumer_info/safety/.
Emergency Alerts
>Menu >
Settings
.
. The U.S.and
Ty pe
Quick start: Type
When you tap a text box, likein a message orsearch, youhavekeyboard options.
•Type orgesture:Enter letters by tapping themone at a
time. Or, enter a word bytracing a path through the letters.
•Close thekeyboard:Tap at the bottom of your
smartphone.
33Type
Tip s & tri cks
?123
Anne Hotel
Send
Text selection
Copy
Cut
Select All
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• Keyboard changes: Your touchscree n keyboard changes
dependingonwhether you’re entering a textmessage,email, or other text.
•Move the cursor: Tap aspotin the text to place the cursor,
then dragthe arrow under the cursor to move it.
•Your dictionary: To add awordyou enter often,enter it,tap
theword in thewordlist below the text box, then tapthere again to additto your dictionary.
•Symbols: Tap and holdakey to enterthe small number or
symbol at the top of it.
To enter severalnumbers orsymbols, tap.
?123
•Double letters: Circle a letter to entertwo of them.
•Capital letters: Tap ordrag it tothe letter you want to
capitalize.
•Special characters:Tapand hold a letterto choose from
other special characters.
•Voice entry: Tap onthetouchscreenkeyboard, then say
whatyou wantto type.You can speak as long as you like,pause whenever you want,and dictate punctuationto create correct sentences.
34Typ e
Text entry settings & dictionary
Choose yourkeyboard style and edit the dictionary of words your smartphone suggests:
Find it:Tap Apps>
•To choose yourdisplay keyboard,tap
entry from the keyboard, tap
Settings >Language &input
Default
Google voice typing
. To allow voice
.
•To change the preferences for yourkeyboard, tap.You
can change the language, automatic punctuation, and more.
•Toadd oredit the words that yoursmartphone suggests and
recognizes, tap
Personal dictionary
.
Cut, copy & paste
Cut, copy, andpast names,phonenumbers, addresses, quotes, or anything else in a text box.
1Tohighlight a word, double-tap it.
To highlightmorewords,drag the selector arrow at theedge of the highlight.
2Tap the icons to cut or copy.
Tip : Tap and hold icons to show labels.
What’s hot
Google Maps
25 mins ago
Did you dance today?
Today may be International Dance Day, but for +...
Around the World, One Dance at a Time
PhotoCheck inMoodWrite
Open options.
Update the stream.
We’re making changes all the time. Yourscreen may look a little dierent. Probablycooler.
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3 Open the text box where you want to paste the text (even if
it’sin a different app).
PASTE
4Tap in the text box, then tap and hold toshowthe
PASTE
option. Tap
topaste the text.
Socialize
Quick start: Socialize
Google+™ makes connecting onthe web more likeconnecting in the realworld. Share yourthoughts, links,and photoswith the right circles.
Find it:Tap Apps>
Google+
35Socialize
Tip s & tri cks
RestaurantsCoffeeBarsFast FoodS
o
Chicago, IL - Update precise location
ImagesWeb
Sign in
www.google.com
Open options.
Show other browsertabs,or open a new one.
Tap a link to open it.Tap & hold for more options.
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• Upload photos: Tap Ap ps >
or video.Choose >
Google+
Gallery
and tap a photo
and select youraccount.
•Add awidget:Use a widget to quickly readyour Google+
WIDGETS
posts: Tap Apps, tap
Google+ Posts
hold
todrag it toyour home screen.
at the top, thentap and
•Help: For moreabout Google+, visit www.google.com/+.
•Other social networks: You can also use Facebook®,
Twitter, andmore. Open Google Play™Store tofind the latest official apps andwidgets.
•Remove accounts:Todelete an account (along with its
contactsand messages on yoursmartphone),tapApps
Settings
>account. Tap the account again, then tapMenu >
account
36Browse
, go to the
.
ACCOUNTS
section, and select the
Remove
Browse
Quick start: Chrome™
Find it:Tap Apps>
•Goto a webpage: Tap the address bar atthetop of a page
and enteran address.
•Add or open bookmarks:Open the address bar(drag
down), then tap Menu> or
Chrome
Bookmarks
.
Tip s & tri cks
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• Home screen shortcut: In the home screen, tap the
Google™ search box at the topand enter a websiteaddress.
Note:If you can’t connect, contact yourservice provider.
•Mobile sites: Some websites automatically showyoua
“mobile” version of their page—if youwant to show the standard computer versionsof all websites,tap Menu
Request desktop site
>
•Reload: If a page doesn’t loadcorrectly, try tapping.
•Clear history:In the browser, tap Menu>
Privacy >CLEAR BROWSINGDATA
>page. Then choose history,cache, cookies, and otheroptions.
•Help: For moreaboutGoogle Chrome, visit
www.supportgoogle.com/chrome.
.
Settings
atthe bottom of the
Web connection
To access theweb,your smartphone usesyour Wi-Fi network (or yourmobile phone network if no Wi-Fi network isconnected).
Note:Your service provider may chargeto surfthe web ordownload data over yourmobile phone network.
Settings
Tap connect toa Wi-Fi network, tap Apps>
Wi-Fi
,thentap the switchatthetop to turn Wi-Fi and
>search for networks.There’s morein“Wi-Fi Networks” onpage50.
Bookmarks
To bookmarka page in yourbrowser,tap Menu >.
To goto a bookmark, tapMenu >bookmark.
Bookmarks
, then tapthe
ON
Downloads
Warning:Apps downloaded from the web can be fromunknown sources. To protect your smartphone andpersonaldata, only download apps from sources youtrust, like“GooglePlay™” on page12.
Todownload a file, picture, or webpage, tap Apps
Chrome
>
•Files: Tap the download link. Toshowthe file or app, tap
Apps >
and go to the website:
Downloads
.
37Browse
• Pictures: Tap and hold it to choose
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the picture, tap Apps >
Save image
Gallery >Download
. To show
To download apps orsmartphoneupdates, see“Downloadapps” on page12or “Update yoursmartphone” on page14.
Browser options
Tochange yourbrowser security settings,text size, and otheroptions,tap Menu >
Settings
.
Safe surfing & searching
Keep track of whatyour browserand searches show:
•Browse incognito: Toopen a tab thatwon’t appear in your
browseror search history, tap Apps >>Menu >
New Incognito tab
.
•Browser history,cache, and passwords:To clear your
browser historyand other saved information,tap Apps
Chrome
>
BROWSING DATA
>Menu>
Settings >Privacy >CLEAR
.
•Automatic form completion:When you enteryour name
in anonline form,your browser can automatically enter youraddress information. If youdon’t want that, tap Apps
Chrome
>
>Menu>
tap the switchatthe top to turn it.
Settings >Autofill forms
OFF
•Browser pop-ups: To stop pop-up windowsfromopening,
Chrome
tap Apps>
settings
38Browse
>
Block pop-ups
>Menu>
.
Chrome
Settings >Content
.
, then
•Voice search: Tap the search box at the top of the browser
X
screen, then tap
>.
Photos & videos
Change eects & settings.
Tap anywhere to take the photo. Tap & hold to take rapid shots.
Who’s a good boy?Max is. Yes, he is.
Drag up or down to zoom.
See more options.
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Quick start: Photos& Videos
Take super clear photoswith the flick of your wrist.
Find it:Tap Apps>
Camera
Tips & tricks
• Take a photo: Open the camera, then tap anywhere on the
screento take the photo.
•Record a video:Tap in the camera screento temporarily
switch to the video camera andstart recording. Then tapto start orstoprecording.
•View, share, or delete: Toopen yourgallery, swipe the
camera screenleft.Picka photo or video.Choosetoshare,to delete, or Menu formore.
•Change settings:To open camera options, swipe the
camera screenright.
•Launch it:Setyour camerato openwith just a shake. Swipe
the camerascreen right and tap .When your smartphoneis asleep, hang yourhand by yourside and shake it twice front toback toopen.
•Zoom: Drag the camera screen upordown.
•Multi-shot: Whenyou’reready, touchand hold the camera
screento take a burst of photos.
•Panorama: To take a panoramic shot,swipethe camera
screenright and tap. Use the on-screen guide to slowlypan yoursmartphone.
•Clarify: For the clearest photos and videos,clean the
camera lens with asoft, dry cloth.
39Photos & videos
Take photos
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Find it:Tap Apps>
Touchanywhere onthe camera screen to take the photo.
Camera
Record videos
Find it:Tap Apps>
The cameratemporarily turns intoa video camera and immediatelystartsrecording. Tapto stop recording.
Tip:To send a video in a textmessage, swipe the camerascreen left toopen your gallery,tap the video,then choose
to share.
Camera
, then tap
The perfectshot
Point, tap,and you’redone. But when you want somethingalittle different, playwith these camera options.
Tip:Toopen cameraoptions, swipe the camera screenright.
Options
HDR
Flash
Auto-focus
Slow motion
40Photos & videos
Turn on HDR (high dynamic range) effect.
Set
Flash On, Flash Off
Set the camera toautomatically focus before you take a photo.
Take a slowmotion video.
, or
Auto Flash
Options
Panorama
Geo-Tag
Shutter tone
QuickDraw
Take a wide-angle shot. Use the on-screen guide to slowlypan while youare taking the photo.
Tag your photos with a location.
Turn the shutter click on or off.
Catchit fast. When yoursmartphone isasleep, hang yourhand by yoursideand shakeit twice front toback toopen the camera.
Edit, share,or delete photos & videos
Find it:Tap Apps>
•Play, share, or delete: Tap a thumbnail to open it, then
choose to share it orMenufor more.
Tip:To select multiplefiles, open a folder, tapand hold aphoto, then tap others.
•Zoom: Open a photo, then
dragtwo fingers apartor
.
together onthe screen.
Tip:Turn yoursmartphone sideways for a widescreen view.
Gallery
• Wallpaper or contact photo: Open a picture, then tap
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Menu >
•Edit:Open a picture, then tapMenu>
•Slideshow: Open a folder, thentap Menu>
stoptheslideshow, tap the screen or Back.
Tip:To show the slideshow on a television orotherdevice, see “Connect & transfer” on page48.
Set picture as
.
Edit
.
Slideshow
. To
Capture your screen
Share a screencapture of your favoriteplaylist, your newhighscore, or a friend’s contact information. If you can show iton your smartphone, you canshare itwith yourfriends.
To capture your smartphone’sscreen, press and hold both the Powerand the VolumeDownkeysfor a few seconds.
Gallery
To show the screen capture, tap Apps>
Screenshots
>
.
Movies & TV on Google Play™
Find and rent movies and TV shows to watch on yoursmartphone, tablet, orcomputer:
Find it:Tap Apps>
To shop, rent, or watch on a computer,go towww.google.com/play andchoose“Movies & TV”.
Play Movies & TV
.
Yo u Tu b e ™
Watch videos from YouTube users everywhere—or log in toyour account toshareyour own.
Find it:Tap Apps>
YouTube
41Photos & videos
Music on Google Play™
Allie’s mix
PLAYLIST
Last added
PLAYLIST
Allie live shows
PLAYLIST
Portland
PLAYLIST
road trip
PLAYLIST
summer songs
PLAYLIST
Last added
Allie’s mix
Allie live shows
Portland
road trip
summer songs
PLAYLISTS
R
ECENN
T
All music
Take It Or Leave It
The Rolling Stones
Pause, play & more.
Search
Settings
Shop
Tap for options.
Swipe left or right for songs,playlists, genres, & more.
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Quick start: Music
Music everywhere—stream it, buy it, saveit, play it. Listenand create playlists anytime.
Find it:Tap Apps>
Toaccess yourGoogle Play™ Music with acomputer, visit www.google.com/music.
42Music on Google Play™
Play Music
Tips & tricks
•Go back: When you open a song or artist list, tap in the
top left to go back.
•Shuffle or repeat:During a song, tap the screento show
shuffleand repeat at the bottom.Taponce torepeatthe current song list,or twice to repeat only thecurrent song.
•Volume:Press the volumekeys.
•Hide the music player: Touse another appwhile your
music plays, tap Home.To returnto the music player,drag down the status barand tap the songtitle.
•Home screen: Control music playback fromthe home
screenby adding the
Google Play Music
widget.
•Shop:Tap toshop for more music.
•Playlists: Tap andholda song inyour library to additto a
playlistor show other options.To edit, rename, ordeleteaplaylist, tap and hold its namein the music library.
•During a flight:Press and hold the Power key >
mode
to turn off allyour network and wireless connections
Airplane
andlistento music during a flight.
•File types:Your smartphone can play MP3, M4A,AAC,
AAC+, MIDI, andWAVfiles.
Note:Copyright—do you have the right? Always followtherules. See“Content Copyright” inyour legal andsafetyinformation.
Books on Google Play™
MY BOOKS
RECOMMENDED
Pride and Prejudice
Jane Austen
Pride and Prejudice
Alice’s Adventures in Wonderland
Lewis Carroll
See all
Great Expectations
Charles Dickens
Google Play
Open options.
Tap a book to open& start reading.
Tap to download the bookto yoursmartphone.
Tap to delete the local copyofthe book stored on yoursmartphone.
Shop forbooks.
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Quick start: Books
Read your favorite books, magazines, and newspapers when and where you want.
Play Books
Find it:Tap Apps>
Tips & tricks
•Turn pages: While reading the book, turn the pages by
swiping them.
•Recent page:When youopen a book, itshows the lastpage
you were reading.
•Table of contents:Tap a book page, then tap Menu to
open its table of contentsor yourbook display options.
•Close: To return to yourbook list,tapin the top left.
•Shop: Toshop for books, tap Apps>
Play Books
then tap in the top right.
Browse by category, or tapand search for a title orauthor. Tap abook toshowdetails. Then, tap the book’s
OPEN
price to buy it (or tap
to open a free book). After you
confirm a purchase, the bookisadded toyour library.
•Magazines: Tap Apps>
Play Magazines
.
,
43Books on Google Play ™
Locate & navigate
Chicago
Oak Park
Cicero
Evanston
La Grange
Wilmette
Burbank
Lincolnwood
akLa
Clear Map
Make Available Offline
Settings
Help
Maps
See more map &navigation options.
Centerthe map on your location.
See more map details.
Get directions.
Search maps.
See options & settings.
Find restaurants & more.
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Quick start: Locate&navigate
Must. Have. Coffee.Find anearby cafe, get directions orstep-by-step navigation using the Google Maps™you knowand trust.
A
Chicago
Chicago
Maps
Find it:Tap Apps>
Lincolnwood
Lincolnwood
Oak Park
Oak Park
Cicero
Cicero
La Grange
La Grange
Burbank
Burbank
Oak Lawn
Oak Lawn
44Locate & navigate
Wilmette
Wilmette
Evanston
Evanston
Chicago, IL
Tips & tricks
• Find an address: Enter the address in the search box at the
top. The map moves to show the address.
•Get directions: Findan address on the map, tap it, then tap
.
•Save an address: Taptheaddress,then tap the star by its
Maps
name. To show yourstarred places,tap
My Places
. Tap a star to remove it.
andchoose
•Zoom: To zoom in or out, drag twofingers togetheror apart
on the screen.
•Turn and tilt: Rotate two fingers on the map toturnit or
drag down/up to tilt.
•Send your location:To tell others where youare, tap your
location on the map, tap the
Send location to others
choose
My Location
bubble, then
.
•Find nearbybusinesses and attractions: Tapat the
bottom.
•Identify address: Tap and hold aspot on the map to show
the nearest address.
Help
•Get map help: TapMenu >
.
Google+ Local™
2013.06.05 FCC DRAFT
Google+ Local letsyou find the restaurants, cafes, bars,andattractions thatare close to you:
Find it:Tap Apps>
Tip:In
Maps
, justtap at the bottom.
Local
Google Maps™ with Navigation beta
Get spoken turn-by-turn directions tothe destination youspecify.
STARRED
Navigation
Navigation
shows a
places,open GoogleMaps, find
Find it:Tap Apps>
Speak, type, orselect your destination. map and starts telling you directions.
Tip:To add to youran address, thentap thenext toit.
Toexit navigation orsee other options, tap atthebottom.Tap toshowgas stationsand other points along the way.
Note:Usingamobile device or accessorywhile drivingmaycause distraction and may be illegal.Always obey thelawsand drive safely.
For more, go towww.google.com/mobile/navigation.
Google Latitude™
Google Latitude lets you see where your friends and family are on Google Maps™.Plan to meet up,check that they got homesafely,or just stay in touch. Don’t worry,your locationis not shared unless you agree toit. After youjoin Google Latitude,you can invite your friends to view your location, oraccept their invitations.
Maps
, tap
Maps
Tojoin Google Latitude, tap Apps>
Latitude
the top, then choose
.
To use Google Latitudeafter youjoin,tap Apps>
Maps
at the top, then choose
tap
Latitude
:
•Toadd friends, tap .
Select from Contacts
Tap
or
Add via email address
friend will receive anemail notice.
•Toremove friends, tapnext to their name.
•Toshareyour locationwhen you receive a request, youcan
Accept and share back
choose
Accept, but hidemy location
theirs),butsee theirs), or
Don’t accept
•Tohide yourlocation,tap Menu >
Location reporting >Do not update yourlocation
>
•Todisablelocation sharing,tap Menu >
Settings
, anduncheck
(show your location and see
(hide yourlocation,
(hide both locations).
Location Settings
Location
Enable locationsharing
at
Maps
. Your
.
.
,
45Locate & navigate
Work
2013.06.05 FCC DRAFT
Corporate sync
If youuse Microsoft® Office Outlook onyour work computer,your smartphone cansynchronize email, events, andcontacts with your Microsoft Exchange server.
•To add your
•To choose whattosync fromyour
Apps >check options like
Corporate
Quickoffice™
Use Quickofficeto open and edit files online.
Find it:Tap Apps >
Tap a file orfolder to openit, ortap andhold afilefor options.You can edit most text or spreadsheet files:
•To place your cursor,tap the text.
•To select text, double-tap it.
•To open a keyboard, format text, save the file, or choose
other options,tapMenu.
Office network
Toconnect yourofficenetwork with a Virtual Private Network connection, see “Virtual PrivateNetworks (VPN)” onpage55.
46Work
account, see “Email” on page31.
Settings >Corporate
Calendar, Contacts
Corporate
, tap your account, then
, or
Quickoffice
account,tap
Email
.
Google Drive™
Massive amounts of storage. Easyaccess. Upload pictures,docs, and other files to the web, so you can access them fromacomputer orother Androiddevices. Tap Apps>Visithttp://drive.google.com.
Drive
Clock
Find it:Tap Apps >
•Alarm: Touch analarm to edit it, ortouch to addanew
alarm.
When analarm sounds, touchto turn it off or snoozefor ten minutes.
•Settings: To changeyour alarm sound, snooze delay, or
other settings,touch Menu >
•Timer: Fora timer,touch.
•Stopwatch: Fora stopwatch, touch.
Tip:To find outwhat anicon means,touch andholdit. To set
your current date, time, time zone, and formats,touch Apps
Settings
>
>
Date & time
Clock
> (in the lower left)
Settings
.
.
.
Calendar
1723456
222823242526
27
295301234
6127891011
15211617181920
814910111213
SUNFRITHUWEDTUEMONSAT
September 2013
25
9
I
TH
UWET
T
New event
Settings
Calendars to display
Search
Refresh
Calendar Menu
Change the calendarview.
Other calendar eventsappear in dierent colors.
Scroll to see other months.
2013.06.05 FCC DRAFT
See events stored on yoursmartphoneand in youronlinecalendars, all together in oneplace.
, or
Calendar
Agenda
DONE
.
New event
.
Find it:Tap Apps>
•Change the view:Tap the date at the top left to choose
Day, Week, Month
•Go to today’s date: Tap atthetop of the screen.
•Add events:From any view, tap Menu >
event details, then tap
, enter
• Show, edit, or delete events: Tap an event to open it, then
tap edit or delete.
•Show, hide,or addcalendars: Tap Menu >
display
to show orhide calendars from yourGoogle™
Calendars to
account. You canuse a computer to addor removecalendars on your Google account at www.google.com/calendar.
Calendar
Tip:Add a
WIDGETS
>
widget to your home screen. Tap Apps
, then tap and hold the
Calendar
widget to addit to
your home screen.
1
47Work
Connect & transfer
Settings
WIRELESS & NETWORKS
DEVICE
OFF
ON
ON
Airplane mode
Wi-Fi
Connected to “RT1422”
Connected to “Headset1”
Bluetooth
Data usage
Live Notifications
Share Center
Sound
Display
Storage
More...
Change Wi-Fi settings.
Change Bluetooth settings.
Turn Wi-Fi or Bluetoothpower or .
ON
OFF
Turn to disable allwireless connections.
Turn on portable Wi-Fi hotspot, NFC, and more.
ON
2013.06.05 FCC DRAFT
Quick start: Connect & transfer
Connect accessories, computers, networks, and more.
Find it:Tap Apps>
48Connect & transfer
Settings
Tips & tricks
• Bluetooth® devices: To connect a Bluetooth headset,
keyboard, or other device,tap
•Wi-Fi networks: Toconnect, tap
Bluetooth
Wi-Fi
.
.
•Wi-Fi hotspot:To makeyour smartphone a hotspot, tap
More >Tethering & MobileHotspotHotspot
.Youcan change hotspot security.
, thencheck
Mobile
•USB cable: Yoursmartphone’smicro USB port lets you
exchange mediaand otherfiles with a connected computer. Tochange the type of USB connection, tap Apps
Settings >Storage
>
connection
.
>Menu>
USB computer
•Automatic connections: WhenBluetooth®or Wi-Fi power
ON
is,your smartphone automatically reconnects toavailable devices ornetworks it has used before.
•Airplane mode:Need to shut down wireless connections
quickly? Drag the status bar down and tap >
Airplane mode
>
Or, touch and hold the Powerkey >
.
Airplane mode
Settings
.
Bluetooth® wireless
ON
2013.06.05 FCC DRAFT
Turn Bluetooth power on/off
Find it:Tap Apps>switchto turn it
Tip:To extend battery life or stop connections, turn theBluetooth switchwhen you’re not usingit.
Connect devices
Thefirst time youconnect aBluetooth device,follow these steps:
1Make surethe device youare pairing with is in discoverable
mode (fordetails, referto the guide that camewith thedevice).
2Tap Apps>
3Make surethe switch at the top is,then tap
FOR DEVICES
4Tap a found device to connect it (if necessary, tap
enter apasskey like
Tip:Tapnext to a device torenameit.
When the device connects, the Bluetooth status indicator turns blue.
To automatically disconnect orreconnect a deviceanytime,just turn it off or on.
Settings
ON
OFF
Settings >Bluetooth
.
0000
).
, then tap the
.
Bluetooth
SEARCH
Pair
or
Note: Using a mobile device or accessory while driving may
cause distraction and may be illegal. Always obey the laws and
drive safely.
Manage devices
To manually reconnect yoursmartphone with a paired device, tap the device namein the
To manually disconnectyoursmartphonefrom a paireddevice, tap the device nameinthe devices list, then tap
To remove a paireddevice, tap next to the device namein
PAIREDDEVICES
the
Tochange the name yoursmartphone shows to other devices, tap Apps >on, then tap Menu >
Rename
tap
.
AVAILABLE DEVICES
list, then tap
Settings >Bluetooth
Rename phone
Unpair
list.
OK
.
.
, turn Bluetooth power
. Enter a nameand
Letdevices find yoursmartphone
To let a Bluetooth device discover yoursmartphone:
1Tap Apps>
Settings >Bluetooth
.
2Tap yoursmartphone’sname at the top toswitch between
Not visibleto other Bluetooth devicesnearby Bluetooth devices
(fortwo minutes).
and
Visible to all
Transfer files
•Photos orvideos:Open the photoor video,then
tap>
Bluetooth
.
49Connect & tr ansfer
• People: Tap Apps >
ON
OFF
2013.06.05 FCC DRAFT
tap Menu >
Share >Bluetooth
People
, tap a person, then
.
Wi-Fi Networks
Wi-Fi enhanced connectivity
When you use the browser orother Internet apps, yoursmartphone scans for Wi-Fi networks (even when Wi-Fiisturned off) and prompts you toswitch to a Wi-Fi network. If youhave a usage-based dataplan, you canconserve yourmonthly data allowance by using aWi-Ficonnection.
TurnWi-Fi power on/off
Find it:Tap Apps>to turn it .
Note:Toextend battery life, turn the Wi-Fi switch when you’re not usingit.
Connect tonetworks
To find networks in yourrange:
1Tap Apps>
Tip:To show yoursmartphone’s MAC address and Wi-Fi
settings,tap Menu >
2Make surethe switch at the top is,then tap
3Tap a found network to connect it (if necessary,
Network SSID, Security
enter
Connect
tap
50Connect & transfer
).
Settings
, then tap the
Settings >Wi-Fi
Advanced
.
, and
Wi-Fi
.
ON
Wireless password
switch
SCAN
.
, and
When your smartphone connects, the Wi-Fi status
indicatorappears in the status bar.
Note:If you see aquestionmark in the Wi-Fi statusindicator,dragdown the status bar, tap the network, and enter the network’s password.
Tip:WhenWi-Fi power is on,your smartphone automaticallyreconnects to available networks it has used before.
Manage networks
To remove a network, tap it in the list, then tap
To manage yournetworks, tap Apps >turn Wi-Fi power on,then tap Menu >
Forget
.
Settings >Wi-Fi
Manage Networks
.
Wi-Fi hotspot
Yourcan makeyour smartphone a Wi-Fi hotspot toprovide portable, convenient internet access toother Wi-Fi enableddevices.
Note:Keep it secure.Toprotectyour smartphone and hotspot from unauthorized access,itis stronglyrecommended thatyou set uphotspot security(WPA2 is themost secure), includingpassword.
Find it:Tap Apps>
Mobile Hotspot
1Your smartphone turns off
andcheck
network for internet access.Tap
Configure Mobile Hotspot
>
•SSID: Enter a uniquenamefor yourhotspot.
Settings >More>Tethering &
Mobile Hotspot
Wi-Fi
powerand uses the mobile
Mobile Hotspot Settings
to set upsecurity:
,
• Security: Select the type of security you want:
2013.06.05 FCC DRAFT
WPA2
. For
WPA2
, enter a unique password that others
Open
or
will need to access yourWi-Fi hotspot.
WPA2
Note:
is recommended byIEEE.
•Channel: If younotice interference after yourhotspot
hasbeen activefora while, try different channels.
Save
2Tap
when the settings arecomplete.
When your Wi-Fi hotspot is active, other Wi-Fi enabled devices
SSID
can connectby entering yourhotspot’s
Security
type,and entering the correct
, selecting a
Wireless password
.
Wi-Fi modes
For those who like to get abit more technical, your smartphone supports the following Wi-Fi modes: 802.11a,b,g,n.
USB cables
Note:Copyright—doyouhave the right? Always follow the rules. See “Content Copyright” on page65.
Toload music, pictures, videos, documents,or other files fromyourcomputer, connect your smartphone to your computer with aUSBcable.Tochange the type of USBconnection (if necessary), tap Apps >
USB computerconnection
>
Note:Make sureto connect thesmartphoneto a high powerUSB port. Typically, these are located directlyonyourcomputer.
Settings >Storage
.
>Menu
Note: The first time you use a USB connection, your computer
may indicate that drivers are being installed. Follow any
prompts you see tocompletetheinstallation. This may takeafew minutes.
•For Microsoft®Windows® XP, Windows Vista, and
Windows 7: On yourcomputer, choose Start,then selectWindowsExplorer fromyour list of programs.InWindows Explorer, your smartphone will appear asaconnected drive(mass storage device) where you can drag and drop files, orit will appear asanMTPor PTP device that lets you useWindows Media Playerto transfer files. For moreinstructions or driver files, visit www.motorola.com/mydroidrazrm.
•For Apple™Macintosh™: Use Android FileTransfer,
available atwww.android.com/filetransfer.
Share your data connection
Yourcomputer can accessthe internet through yoursmartphone’smobile network—youjust need a USB cable.
Tip:To share a Wi-Fi connection, see “Wi-Fi hotspot” onpage50.
1Connectyour smartphone toyour computer usingaUSB
cable.
Note:If your computer isrunning something older than Microsoft®Windows® 7 orApple™Macintosh™ OSX, itmight require special configuration.
51Connect & tr ansfer
2 On your smartphone, tap Apps >
OFF
Data usage
Aug 27 - Sep 25
Data usage cycle
Sep 19
-
25: about 38.65MB used, asmeasured by your phone. Your carrier’s datausage accounting may differ.
Email14.46MB
Chrome9.68MB
Android OS7.15MB
Set data restrictions &turn o auto-sync data.
Drag the white bars tochange date ranges.
Tap an app to show orrestrict background data.
2013.06.05 FCC DRAFT
Wi-Fi
make sure the
Settings
3In
USB tethering
switch is set to.
, tap
Tethering &Mobile Hotspot
to start the connection.
To stop the connection, uncheck
Settings
, then check
USB tethering
, then
, then
disconnect your smartphonefromyour computer.
Data use
You can track the amount of data uploaded anddownloadedby yoursmartphone.
Note:Usage information is provided tohelpyou manageyoursmartphone. This may not match the amounts charged by yourservice provider, asthey’re not measuredinthe same way.
Find it: Tap Ap ps >
Settings >Data usage
52Connect & transfer
The graph shows datause on yourmobile network. Below the graph, apps are listed from highest to lowest data use.
Tip:Apps thatuse alot of data might alsouse a lotof battery power.
Someapps transfer data in the background when you're not viewing them—to stop an app fromdoing this,tap it and then
Restrict background data
check
.
To turn off background data use for all apps, just tap Menu
1
0
8
0
P
V
I
D
E
O
f
/
2
.
4
1
0
M
E
G
A
P
I
X
E
L
S
2013.06.05 FCC DRAFT
Restrict background data
>
.
NFC
Near Field Communicationtechnology lets you instantly sharecontent (like web links,contacts, and photos), information, and more, bytouching the back ofyoursmartphone to anotherNFC-enabled device.
Settings
Find it:Tap Apps>
More
, andmake surethat
>
NFC
is
checked
Share with Android Beam™
Use Android Beam toshare content onyour smartphonewithanother NFC-enabled smartphone ortablet.
1Tap Apps>
tap the powerswitch toturn it.
Settings >More >Android Beam
ON
2Open the screen with the content you want to share (suchas
a photo or web page).
3Touch the back of your smartphone tothe back of the other
device.
When the devicesconnect, you’ll see
your smartphone.
4Tap your screen to share yourcontent.
NFC
Antenna
(on back)
Touch to Beam
, then
on
Receive with NFC
Receive web links, e-coupons, brochures, maps, and more
froman NFC tag. LookfortheNFC logo on posters,signs,store displays, and otherplaces. Just touch the back of yoursmartphone to the logo to receive its tag information.
Bluetooth & Wi-Fi one-touch setup
Just touch the back of your smartphone toan NFC-enabled Bluetooth deviceor Wi-Fi access point toautomatically pairorconnect with the device.
Mobile payment
You can use any secure payment app to pay foryour purchase(where available).
Lookfor the NFC logo to confirm that you can make a mobilepayment. Touch the back your smartphone tothe payment device to pay for yourpurchase.
Security
Mobilepayments, wireless connections, and content sharing all demandsecurity:
•Range: NFConlyworks over a short range(about
4cm/1.5inches), so it'sunlikely you’ll connect by mistake—ifyou did, you would stillhave toaccept the connection to sendor receive information.
•Encryption: Yoursmartphone uses the latest security,
encryption,and authentication featuresto protect your
53Connect & tr ansfer
personal information for mobile payments and content
you@gmail.com
My Drive
Shared with me
Starred
Recent
Offline
My Drive
Create a document, or change encryption and other settings.
DocumentDrawingPresentationSpreadsheetOther File Type
Back
Share, send, rename, download offline, and more.
2013.06.05 FCC DRAFT
sharing.
Your cloud
One account with access to everything,everywhere—smartphone, tablet, computer.
Syncyour Google™ account
When youlog into the sameGoogle account, all devices can get to all the same apps, movies, books, and musicfrom“Google Play™” on page12—plus youshare the sameGoogle Drive™, Gmail™, Google Calendar™, andother Google services.Toadd aGoogle account toyoursmartphone, tap Apps >
Google
.
>
Google Drive™
Google Drive is everywhere youare—on the web, in yourhome, at the office, and onthego. Yourfiles areprotected inyour Googleaccount.
If you don’t haveApps >
54Connect & transfer
Drive
Play Store
Settings >Add account
, you can download itforfree. Tap
, tapandsearch on Google Drive.
Find it: Tap Ap ps >
•Create: To create a new doc, tapMenu >
•Download or share: Tapnextto a fileto shareit, makeit
•Upload fromyour smartphone:Tap Menu >
Drive
available offline, and more. Tap
Offline
documents on yoursmartphone.
Upload
to choose a song, file,picture, orother file to
>upload.
New
.
to show offline
New...
• Upload from your computer: On your computer, log in to
2013.06.05 FCC DRAFT
http://drive.google.com to create or upload files and
documents.
Refresh
•Refresh a file list: Tap Menu >
changes fromother users or yourcomputer.
in a file list to show
Smartphone & tablet
Your Android™ smartphone andtablet can work together,tohelpyou get the most out of both:
•Your cloud:Access to all yourstuff on both devices. See
“Your cloud” on page54.
•Transfer media andfiles: Upload filesto your “Google
Drive™” on page54 fromany Android device on your
Google account.
•Smartphone hotspot: If youhave a Wi-Fi tablet, turnyour
smartphoneinto a Wi-Fi hotspot to let your tablet access the internet anywhere—see “Wi-Fi hotspot” on page50.
•Bluetooth® accessories: If youhave a Bluetooth keyboard
or other accessories to use with your tablet,remember youcan usethem with your smartphone too.Toconnect them, see “Bluetooth® wireless” on page49.
DLNA™ media devices
Use DLNA Certified computers, TVs,and other devices to show thevideosand picturesstored on yoursmartphone.
1Make sure your smartphone is connected to aWi-Fi network
thathas another DLNA Certified device.
Gallery
2Tap Apps>
you wantto show.
3Tap at the top of the screen.
Your smartphone searches forDLNA devices on yournetwork.
4Choose a device to connect.
For more about DLNAdevices, visit www.dlna.org.
, then open thepicture orvideo
Virtual Private Networks (VPN)
A VPN lets youaccess files on a secured network (like anoffice network with a firewall).Contact the network administrator toaskfor VPN settings,and anyadditionalapps or otherrequirements.
To enter VPN settings,tap Apps >
VPN
.Choose the type of VPN and enter settings from the
>network administrator. The network is storedin the thatyoucan select it wheneveryou need to connect.
Settings >More...
VPN
list so
55Connect & tr ansfer
Mobile network
Security
Screen lock
Slide
Encrypt phone
Require a numeric PIN or password to decryptyour phone each time you power it on
Encrypt SD card
Protect the data on your memory card
SCREEN SECURITY
ENCRYPTION
SIM/RUIM CARD LOCK
Owner info
Set up SIM card lock
PASSWORDS
Make passwords visible
Your info can show onthe lock screen.
Change your screen lock to use a slide, facial recognition, a pattern, PIN, password, or no lock.
Encrypt the data stored on your smartphone or microSD memory card.
2013.06.05 FCC DRAFT
You shouldnot need to change any network settings. Contact Verizon Wirelessfor help.
Tap Apps>
Settings >More... >Mobile networks
shownetwork settings options.
Airplane mode
Use airplane modeto turn allyour wireless connections off—useful when flying. Press and hold the Powerkey
Airplane mode
>
Note:When you select airplane mode, all wireless services aredisabled.You can thenturn Wi-Fi and/or Bluetooth®power back on, if permitted by yourairline. Other wireless voice and data services (such as calls and text messages) remain off in airplane mode. Emergency calls to your region’s emergency number can still be made.
56Protect
.
to
Protect
Quick start: Protect
Make sure yourinformation isprotected, incase yoursmartphone is lost orstolen.
Find it:Tap Apps>
The easiest way to protect yoursmartphoneis touse
lock
.You can choose facial recognition,apattern, or a PIN to
unlock yoursmartphone.
Settings >Security & Screen Lock
Screen
Tip s & tri cks
2013.06.05 FCC DRAFT
•Face unlock: Unlock your smartphone by looking at it! Tap
Apps >
lock
>
•Forgotten pattern, PIN,or password: If youforget your
pattern, PIN,or password, youcan enter yourGoogle™ account email andpassword tounlock the smartphone (see“Can’t unlock?” onpage57.
Settings >Security & Screen Lock >Screen
Face Unlock
and follow the prompts.
Screen lock
To keep yoursmartphone secure, youcan makethe touchscreen lockwhen itgoes tosleep.
Find it:Tap Apps>
Screen lock
>
None
•
Default
•
Face Unlock
•
Follow the prompts tocapture yourface andenter a PIN orpassword (forbackup orto changethe lock setting). When the screen is dark, press the Powerkey, then frame yourface in the square atthe bottom to unlock.
Note:This feature is less secure thana pattern, PIN, orpassword.
Pattern
•
, then select the lock type:
: Turn off the screen lock.
: Tapand flick to
: Lookat yoursmartphone to unlock it.
: Draw a pattern to unlock.
Settings >Security & Screen Lock
Unlock
.
•
PIN
: Enter four to sixteen digits to unlock.
Password
•
unlock.
To changewhen yourtouchscreen goesto sleep,see “Power
key” on page17.
Note:You can make emergency calls on a locked smartphone
(see “Emergency calls”on page26). A locked smartphone stillrings,but you need to unlockit to answer.
: enter four to sixteen letters, digits, or symbols to
Can’t unlock?
Face unlock:If your smartphone doesn’t recognize your face,
you’ll be promptedto enter yourbackuppattern orPIN code to unlockit.
Pattern, PIN, or password:If you forget yourpattern, PIN, or
password, you can enter your Google™ account email andpassword to unlock the smartphone.
If you don’thave a Google™ accounton yoursmartphone,contact Verizon Wireless to haveyour device factory reset.
Warning:A factory reset will delete alldataonyoursmartphone.
57Protect
SIM lock
2013.06.05 FCC DRAFT
Note:Your smartphone’sfour-digitSIM PIN code isoriginallyset to1111. You should change this code to keep yoursmartphone secure.
Caution:If you enter an incorrect SIM PIN code threetimes,your smartphone locksyour SIMcard andasksfor your PINunlock code.Contact Verizon Wireless for your PINunlockcode.
To set aSIM card PIN thatyou must enter when you turn onyour smartphone:
Find it:Tap Apps>
Set up SIM card lock >Lock SIM card
>
To set yourSIM PIN, entera4-digit code. To change yourcode,
Change SIM PIN
choose
Settings >Security & Screen Lock
.
Encrypt your smartphone
Caution:If you forget yourencryption code,you cannotrecover the data stored onyour smartphone ormemory card.Encrypting yourfiles can take anhour ormore.Leaveyour smartphone plugged in,and be careful not to interrupt the process.
Encryption protects the accounts, settings, apps, and files onyour smartphone, so thatpeople cannot accessthem if yoursmartphone is stolen.
58Protect
To encrypt your smartphone and require a PIN or password
whenever you turn on your smartphone:
Find it:Tap Apps>
Encrypt phone
>
Settings >Security & Screen Lock
Backup & restore
Your Google™ account datais backed up online. So,if youreset or replaceyour smartphone, just log in to your Googleaccount torestore the contacts, events, andother details yousynced with the account. To choose what syncs with the account, tap Apps >Google account,and check things tosync. Please note that text messages,call logs, anditems stored on yoursmartphonewill not be restored. To restore your Google Play™Store apps, see “Take Care of yourapps” on page14.
Settings >Google
, tap your
Reset
To reset your smartphone tofactory settings anderase all thedata on yoursmartphone,tap Apps>
Privacy >Factory DataReset >Reset Phone
>
Warning:All downloaded apps and user data on yoursmartphone will bedeleted. Data on yourmicroSIM cardandmicroSD memory cardwill not bedeleted.
Settings
.
Want more?
2013.06.05 FCC DRAFT
Troubleshooting
Get more!
There’s more help, updates, andinformation right here:
•Tutorials &Help: Get guided tutorials and help topics—tap
Apps >
•Updates:Get smartphone updates, PC software,online
help, guides, and moreatwww.motorola.com/mydroidrazrultra.
•Accessories: Find accessories for yoursmartphoneat
www.motorola.com/mobility.
•Apps: Tap Apps>
•News: Get the latest news, apps, tips& tricks, videos and so
muchmore—join us on:
YouTube™www.youtube.com/motorola
Facebook®www.facebook.com/motorola
Twitterwww.twitter.com/motomobile
Google+™www.google.com/+
Tips & tricks
•Google™ help: In Google™apps likeGmail™, Google
Play™ Store, andGoogle Maps, tapMenu>also view the Googlehelpcenters online atwww.google.com/support.
Help
and select a tab.
Play Store
.
Help
Crash recovery
In the unlikely event that yoursmartphone stops responding totouches and key presses, try a reboot—press and hold both the Power andtheVolume Down keys for about 10seconds.Ifnecessary, hold the Powerkey to turn yoursmartphone backon.
Service & repairs
If you have questions or need assistance, we’re here to help.
Go towww.motorola.com/support, whereyou can select from a numberof customer careoptions. You can also contacttheMotorola Customer Support Centerat: 1-800-734-5870(United States), 1-888-390-6456 (TTY/TDD United Statesforhearing impaired), or 1-800-461-4575 (Canada).
. Youcan
59Want more?
Safety, Regulatory & Legal
2013.06.05 FCC DRAFT
Battery Use & Safety
Battery Use & Safety
Warning:
Yourmobile device contains abattery that should onlybe removed byaMotorola
approved service center orrecycler.
•
Don’t try to removeor replace the batteryyourself. Attempting to removeor replace the battery may damage the battery and maycause burning and injury.
•
Don’t try to take apart or fix yourphone. Attempting to take apart orfix yourphone may damage the battery and may cause burning and injury.
•
Don’t crush, bend, orexpose your phone to heat or liquid. This may damage the batteryand may cause burning and injury.
Battery Charging
Battery Charging
Notes for chargingyour product’s battery:
•
During charging,keep your mobile device and chargernear room temperature for efficient batterycharging.
•
Newbatteries are not fully charged.
•
New batteriesor batteriesstored for a longtime may take moretime to charge.
•
Motorolabatteries and charging systems have circuitry that protects the battery fromdamage from overcharging.
Third Party Accessories
Third Party Accessories
Using third party accessories, including but not limited tobatteries, chargers, headsets, covers,cases, screen protectors, and memory cards, may impact yourmobile device’sperformance. Using a non-Motorolabattery orcharger may present a risk of fire,explosion,leakage, or other hazard. Motorola’s warranty doesn’tcover damage to the phone caused bynon-Motorola batteriesand/or chargers. Fora listof Motorolaaccessories,visit
Responsible and safe driving isyourprimary responsibilitywhen driving a vehicle. Making callsor using applicationswhile driving may cause distraction, and may be prohibited orrestricted in certain areas—always obeylocallawsand regulations for the use of mobiledevices and accessories in the vehicle.
60Troubleshooting
While driving, ALWAYS:
•
Keep your eyes on the road.
•
Use a handsfree device if available or required bylawin yourarea.
•
Enter destination information intoanavigation device
•
Use voice activated features(such asvoice dial) and speaking features(such as audible directions), ifavailable.
•
Concentrate on driving, and stop usingthe mobile device ifyou can’t concentrate.Pull oversafelybefore using yourmobile device tosend messages,surf the web,or use otherapplications.
Seizures, Blackouts & Eyestrain
Seizures, Blackouts & Eyestrain
Toreduceeyestrain and avoid headaches, it is alwaysagoodideato holdthe screen a comfortable distance from your eyes, use in a well-lit area, and take frequent breaks.
Some peoplemaybe susceptible to seizures orblackouts (even iftheyhave neverhad one before) when exposed to flashing lights or light patterns, such aswhenplaying videogames,or watching videos with flashing-light effects.Discontinue use and consult a physician if any of the following symptomsoccur: seizures,blackout, convulsion, eyeor muscletwitching,loss of awareness, or disorientation.
Caution AboutHigh Volume Usage
High Volume
Warning:
Exposure to loud noisefrom any source for extended periods of timemay affect yourhearing.The louder the sound, the lesstime is required before your hearing could be affected. Toprotect yourhearing:
•
Limit the amount of timeyouuse headsetsorheadphones at highvolume.
•
Avoid turning up the volume to blockout noisy surroundings.
•
Turn the volume down if you can’t hearpeople speakingnearyou.
If you experience hearing discomfort, including the sensation ofpressure orfullness in yourears, ringing in your ears, ormuffled speech, you should stop listening to the device through yourheadset orheadphones and have your hearing checked.
Repetitive Motion
Repetitive Motion
When you repetitively perform actions, such as pressing keys, youmayexperience discomfort inyour hands,arms, shoulders, neck, orother parts of your body. Ifyou continue tohave discomfort during orafter such use, stopuse and see a physician.
Children
Children
Keep your mobile device and its accessories awayfrom small children.
are not toysand may be hazardous to small children. For example, achoking hazard may exist forsmall, detachable parts.
before
driving.
Theseproducts
Supervise access.
032374o
032375o
2013.06.05 FCC DRAFT
prevent loss of data or unexpected charges for data or application purchases.
Glass Parts
Glass Parts
Some partsof yourmobile device may be made ofglass.This glassmay break if the product receives a substantial impact.Ifglass breaks,don’t attemptto service the device yourself.Stop using yourmobile device until the glass is replaced by a qualified service center.
Use & Care
Use & Care
To care for yourMotorola mobile device, please observe the following:
If a child does use your mobile device, monitor their access to help
Don’t try to dry yourmobile device using amicrowave oven,conventionaloven, ordryer.
extreme heat orcold
Don’t store or use your mobiledevice in temperatures below -10°C (14°F) orabove 60°C(140°F). Don’t recharge your mobile device in temperatures below0°C (32°F) or above 45°C(113°F).
dust and dirt
Don’t expose yourmobile device to dust, dirt, sand,food,or similarmaterials.
cleaning
To clean your mobile device, use only a dry softcloth. Don’t use alcoholorother cleaning solutions.
shock and vibration
Don’t drop yourmobile device orexpose itto strong vibration.
protection
To help protect your mobile device, alwaysmake sure that allconnector and compartment coversare closed and secure, and avoid carrying it with hard objectssuch as keysor coins.
Operational Warnings
Operati on al Wa rni ngs
Obey all posted signs when using mobile devices in public areas.
Potentially ExplosiveAreas
Potentially explosive areas are often, but not always, posted and can include blasting areas,fueling stations, fueling areas (such as belowdecks on boats),fuel orchemical transfer orstorage facilities, or areas where the air contains chemicals or particles, such as grain dust, or metal powders.Turn offyour mobile device before entering such an area, and donot charge batteries.In such areas, sparks can occur and cause an explosionorfire.
Symbol Key
Yourcharger,mobile device,device display, user’s guide,or packaging may contain symbols, defined asfollows:
SymbolDefinition
Important safety information follows.
Yourbattery ormobile device may require recycling in accordance with local laws. Contact your local regulatoryauthorities for moreinformation.
Don’t dispose of your batteryormobile device with yourhousehold waste.See “Disposal &Recycling” for more information.
For indooruse only.
Listening athigh volume to music or voice throughaheadsetmay damage your hearing.
61Troubleshooting
Radio Frequency (RF) Energy
2013.06.05 FCC DRAFT
RF Energy
Exposure to RF Energy & Device Operation
Your mobile device contains a transmitter andreceiver ofRF energy. It is designed to complywith regulatoryrequirements concerning human RFexposure.For optimaldevice performance, andto stay within the RFexposure guidelines:
•
Hold yourmobile phone like a landline whentalking onit.
•
When using the mobile phone next to yourbody(other thanin yourhand or against yourhead),maintain a distance of2.5cm (1inch)from your body tobe consistent with howthe mobile phone is tested for compliance with RF exposure requirements.
•
If you use your mobile phone with an accessory caseor holder, make sure theaccessory isfree of metal.
Follow Instructions toAvoid Interference Problems
Turn offyour mobile device in anylocation where posted notices instruct youto do so, suchashospitals orhealth care facilities.
Inanaircraft, turn off yourmobile device whenever instructed to doso byairline staff. If yourmobile device offers an airplane mode or similarfeature, consult airline staff aboutusing it in flight.
Medical Devices
If you use an implantable pacemaker or defibrillator, consult your healthcare provider and the device manufacturer’s directions before using this mobile device.Persons with a pacemaker ordefibrillatorshould observe the followingprecautions:
•
ALWAYS keep the mobile device more than 20centimeters (8inches)fromthe pacemaker ordefibrillator when the mobile device isturned ON.
•
Use the ear opposite the pacemaker ordefibrillatorto minimizethe potential forinterference.
•
Turn OFF the mobile device immediatelyif you have any reason tosuspectthatinterference is taking place.
62Troubleshooting
Specific Absorption Rate (FCC & IC)
SAR (FCC & IC)
YOUR MOBILE DEVICE MEETS FCC AND IC LIMITS FOR
EXPOSURE TO RADIO WAVES.
Your mobile device is a radio transmitter and receiver. It isdesigned not to exceed the limitsfor exposure to radio waves (radio frequency electromagnetic fields)adopted by the FederalCommunicationsCommission (FCC) and Industry Canada (IC). These limits include asubstantial safety margindesigned toassure the safety of allpersons, regardless of age andhealth.The radiowave exposure guidelines use a unit of measurement known as the Specific Absorption Rate, orSAR. The SAR limit for mobiledevices is 1.6W/kg.
TestsforSAR are conducted using standardoperating positions with the device transmittingat itshighest certified power levelin all tested frequency bands. The highest SAR valuesunder the FCC and IC guidelines for your device model are listed below:
During use, the actual SAR values for your device are usuallywell belowthe values stated.Thisisbecause, for purposes of system efficiency and to minimizeinterference on the network, the operating power of your mobile device is automaticallydecreased when fullpower is not needed for the call. The lower the power outputof the device, the lower its SAR value.
If you are interestedinfurther reducing yourRF exposure then you can easily doso bylimiting yourusageor simply usinga hands-free kit to keep thedeviceawayfrom theheadand body.Additionalinformation can befound at
www.motorola.com/rfhealth
.
European Union Directives Conformance
0168
Product Approval Number
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Statement
EU Conformance
Thefollowing CE compliance information is applicable toMotorolamobile devices thatcarryone of thefollowing CE marks:
01680168
Hereby, Motoroladeclaresthatthis product is in compliancewith:
•
The essential requirements and other relevant provisionsofDirective 1999/5/EC
•
All other relevant EU DirectivesFor productsthat support Wi-Fi 802.11a (as defined in your product information): This deviceis restricted toindoor use whenoperating in the 5.15 to 5.25GHz(802.11a) Wi-Fi frequencyband.The following gives an example of a typical Product Approval Number:
You can viewyour product’sDeclaration of Conformity (DoC) to Directive 1999/5/EC (to R&TTE Directive) atthe Product ApprovalNumber from yourproduct’slabelin the “Search” baronthe website.
www.motorola.com/rtte
(in English only).Tofind yourDoC, enter
FCC Notice to Users
FCC Notice
The following statement a pplies to all products that bear the FCC logo and/or FCCID
on the product label.
This equipment has been tested and found to complywith the limits for a ClassB digitaldevice,pursuantto part 15 of the FCC Rules. See 47 CFR Sec. 15.105(b). These limits are designed to provide reasonable protection againstharmful interference in a residentialinstallation. This equipment generates, uses and canradiate radio frequencyenergyand, ifnotinstalled and used in accordance with the instructions,may cause harmful interference toradiocommunications. However,there isnoguarantee that interferencewillnot occur in a particular installation. Ifthis equipmentdoescause harmful interference to radio or televisionreception, which can be determined by turning the equipment offand on, the user isencouraged to try to correct the interference byone ormore of thefollowing measures:
•
Reorient or relocate the receiving antenna.
•
Increase the separation between the equipment and the receiver.
•
Connect the equipment to an outlet on a circuit different from that to which the receiveris connected.
•
Consultthe dealer oranexperienced radio/TVtechnician for help.This device complieswithpart 15of theFCCRules.Operation is subject to the following twoconditions: (1)This device may not cause harmful interference,and (2)this device must accept any interference received, including interference that may cause undesired operation. See 47 CFR Sec. 15.19(a)(3).Motorolahasnot approved any changesor modificationsto this device by the user. Anychanges or modifications could void the user’sauthority to operate the equipment. See 47 CFR Sec. 15.21.For productsthatsupportWi-Fi 802.11a (as defined in product information): In the United States, do not use your device outdoors while connected to an802.11aWi-Fi network.The FCC prohibits suchoutdooruse since frequencies 5.15-5.25 GHz can cause interference withMobile Satellite Services(MSS). Public Wi-Fiaccess points in this rangeareoptimizedfor indooruse.
Industry Canada Notice to Users
Industry Canada Notice
This device complies with Industry Canada licence-exempt RSS standard(s). Operation issubject to the following two conditions: (1) This device may not cause interference and (2) This device must accept anyinterference, including interference thatmaycause undesired operation of the device. See RSS-Gen, Section 7.1.3. ThisClassB digital apparatuscomplieswith Canadian ICES-003.
63Troubleshooting
Software Notices
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Software Notices
Warning against unlocking the bootloader or altering a product's operating system
software:
Motorolastronglyrecommendsagainst altering a product'soperating system, which includes unlocking the bootloader, rooting a device orrunning any operating software other thanthe approved versions issued by Motorola and its partners. Such alterations maypermanently damageyour product,causeyour product to beunsafe and/orcauseyourproduct tomalfunction. Insuch cases, neither the product nor any damage resulting therefrom willbe covered by warranty.
Important FCC information:
willimpact its FCC grantof equipment authorization. The FCC grant is based on the product'semission, modulation, and transmission characteristics,including: power levels,operating frequencies and bandwidths, SAR levels, duty-cycle,transmission modes (e.g., CDMA, GSM), and intended method of using the product (e.g., how the productisheldorused in proximityto the body).A change toany of these factorswill invalidate the FCC grant. Itisillegal to operate a transmitting product without a valid grant.
Location Services
Location
Motorolamobile devicescan provide information about their approximate locationto applications, using sources including GPS, AGPS, and Wi-Fi. GPS (Global Positioning System) uses government-operated satellitesthat are subject tochanges implemented in accordance with Department ofDefense policy and the Federal RadioNavigationPlan. These changes mayaffect the performance of location technology on yourmobile device. AGPS (Assisted Global Positioning System) uses yourwireless service provider’s networktoimprove GPS performance. Airtime, data fees, and/or additionalcharges may apply inaccordance with your service plan. Contact yourwireless service provider for details. Yourmobile device can alsouse Wi-Fi signals to determine your approximate location, using information from knownand availableWi-Finetworks.Mobile devices transmit location-based informationwhenconnected to a wirelessnetworkor when using other locationtechnologies like GPS. Ifyouuse applications that require location-based information such as driving directions, yourmobile device will provide locationinformation to them. These applications mayshare locationinformation with third parties, including yourwirelessservice provider,applicationsproviders, Motorola, and otherthird parties providing services.
Emergency Calls
When you make an emergency call, the cellularnetwork mayactivate the AGPS technology in yourmobile device totell the emergency respondersyourapproximate location.AGPS has limitationsand
•
Alwaystellthe emergency responder yourlocation to the best of your ability; and
•
Remain onthe phone for aslong asthe emergencyresponder instructs you.
64Troubleshooting
You must not make orenableany changes to the product that
might not work in your area
. Therefore:
Navigation
Naviga tio n
If your Motorola mobile device provides navigation features, note that mapping infor mation,
directions, and other navigational data may containinaccurate or incomplete data. In some countries,complete information may not be available. Therefore, you should visuallyconfirm that the navigational instructions are consistent with what you see. Alldriversshould pay attention toroad conditions,closures, traffic, and allotherfactors that may impact driving. Always obeyposted roadsigns.
Privacy& Data Security
Privacy & Data Security
Motorolaunderstands thatprivacy and datasecurity are important to everyone. Because some featuresofyourmobiledevice may affectyour privacyor data security, please followthese recommendations to enhance protection of yourinformation:
•Monitor access:
have unmonitored access. Use yourdevice’s securityand lock features, where available.
•Keep softwareup todate:
or software fix for yourmobile device thatupdates the device’s security, install it assoonas possible.
•Secure Personal Information:
various locations, including yourSIMcard, memorycard, and phone memory. Be sure toremove or clear all personal informationbefore you recycle,return,or give away yourdevice.Youcan alsobackup your personal data to transfer to a new device.
Note:
www.motorola.com/support
•Online accounts:
account for information on how tomanage the account, and how touse security features such asremote wipe and device location(where available).
•Applications and updates:
trusted sourcesonly. Some apps can impact yourmobile device’sperformance and/orhave access to private informationincluding account details, call data, location details,and network resources.
•Wireless:
Also, when using your device asahotspot (where available),use network security. These precautions willhelp preventunauthorized access to yourdevice.
•Location-based information:
suchas GPS, AGPS orWi-Fi, can transmitlocation-basedinformation.See “LocationServices” for more details.
Keep yourmobile device with you and don’t leave it where others may
If Motorolaor a software/application vendor releases a patch
Yourmobile device can store personal information in
For information on how to backupor wipe datafrom yourmobile device,goto
Some mobile devicesprovide a Motorolaonline account. Go to your
Choose yourapps and updates carefully, and install from
For mobile devices with Wi-Fi features, only connect to trusted Wi-Finetworks.
Mobiledevices enabled with locationbased technologies
• Other infor mation your device may transmit:
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testing and other diagnostic (incl uding location-based) information, and other
non-personal information to Motorola or other third-party servers. This information is used
to help improve productsand services offered by Motorola.If you have further questions about howusing your mobile device may impact your privacyordatasecurity, pleasecontact Motorola atservice provider.
Disposal & Recycling
Recycling
Mobile Devices& Accessories
Please don’t dispose of mobile devices or electricalaccessories (such as chargers, headsets, or batteries) with yourhousehold waste.
batteries,either separately or withina mobiledevice, in a fire becausetheymay explode.
Mobile devices or electricalaccessories shouldbe disposed of in accordance with the nationalcollection and recycling schemes operated by yourlocal orregional authority. Or, you may returnunwanted Motorola mobile devices and electricalaccessories to any Motorola Approved Service Center in your region. For details onapproved national recycling schemes and Motorolarecyclingactivities, go to:
www.motorola.com/recycling
Packaging & Product Guides
Product packaging and product guides should only be disposed ofin accordance with national collection and recycling requirements. Please contact your regionalauthorities for more details.
Hearing Aid Compatibility with Mobile Phones
Hearing Aid Compatibility
Please visit
www.motorola.com/hacphones
model.
Software Copyright
Software Copyright
Motorola productsmay include copyrighted Motorolaand third-partysoftware stored in semiconductor memories or other media. Lawsin the United States and other countriespreserve for Motorolaand third-partysoftware providerscertain exclusive rightsforcopyrighted software, such asthe exclusive rights to distribute or reproduce the copyrighted software. Accordingly, any copyrighted software contained in Motorolaproducts may notbe modified, reverse-engineered, distributed, orreproduced inany manner to the extent allowed by law. Furthermore, the purchase ofMotorola productsshall not be deemed togrant either directlyor byimplication, estoppel, or otherwise, anylicense under the copyrights,patents,or patent applications of Motorola or any third-partysoftware provider,
Your mobile device may also transmit
privacy@motorola.com
Warning: Never dispose of
orsee the user’s guide for yourphone
, orcontact your
except for the normal, non-exclusive, royalty-free license to use that arises by operation of law
in the sale of a product.
Content Copyright
Content Copyright
The unauthorized copying ofcopyrighted materialsiscontrary to the provisions of the Copyright Lawsofthe United States and other countries. This device is intended solelyfor copying non-copyrighted materials, materialsin which you own the copyright, ormaterialswhich you are authorized orlegally permitted to copy. If you are uncertain about yourright to copyany material, please contact yourlegal advisor.
Open SourceSoftware Information
OSS Information
For instructions onhow to obtain a copy of any source code being made publiclyavailable byMotorola related to software used in this Motorolamobiledevice, you may send yourrequest in writing to the address below. Please makesure that the request includes the model number and the software version number.MOTOROLA MOBILITY LLCOSS Management600 North US Hwy 45Libertyville, IL 60048USAThe Motorolawebsite information regarding Motorola'suse of open source.
Motorola has created the interaction with the softwarecommunity-at-large.To view additional informationregarding licenses, acknowledgments and required copyright notices for open source packagesused inthisMotorola mobile device, please go toApps>addition, this Motorola device may include self-contained applications thatpresent supplemental notices for open source packages used in those applications.
Export LawAssurances
Export Law
This product is controlled under the exportregulations of the UnitedStates of Americaand Canada. The Governmentsofthe United StatesofAmerica and Canada may restrict the exportation orre-exportation ofthis product tocertain destinations. For furtherinformationcontact the U.S.Departmentof Commerceor the Canadian Department of Foreign Affairsand InternationalTrade.
Product registration i s an important step toward enjoying your new Motorola produc t.
Registering permits usto contact you for product orsoftware updatesand allows you tosubscribe toupdates on new products orspecial promotions. Registration is not required forwarranty coverage.
Please retainyour original dated sales receipt for yourrecords.For warrantyservice of yourMotorola product you will need to provide a copyof yourdated sales receipt to confirmwarranty status.Thank you forchoosing a Motorolaproduct.
Service & Repairs
Service & Repairs
If you havequestionsor need assistance, we're here tohelp.Go to
www.motorola.com/support
careoptions. Youcan alsocontact the Motorola Customer SupportCenter at 1-800-734-5870 (United States),1-888-390-6456 (TTY/TDD United Statesforhearing impaired), or1-800-461-4575 (Canada).
How toObtain Service or Other Information
1.Please accessand reviewthe online Customer Support section of Motorola'sconsumer
website priorto requesting warrantyservice.
2.Ifthe Product is stillnot functioning properlyaftermaking useof thisresource, please
contact the Warrantor listed at the Motorola website orthe contact information for the corresponding location.
3.A representative ofMotorola,or of a MotorolaAuthorized Repair Center, will help
determine whether your Product requires service. Youmay be required to download, orotherwise obtain and acceptsoftware updates from Motorolaor a MotorolaAuthorizedRepair Center. Youare responsible for any applicable carrier service fees incurred while obtaining the required downloads.Complying with the warranty process, repairinstructions and accepting such software updates is required in order to receive additionalwarranty support.
4.If the software update doesn’t fix the problem, you will receive instructions on how to ship
the Product to aMotorola Authorized RepairCenter orother entity.
5.To obtain warranty service, as permitted by applicable law,youare required toinclude: (a)
a copy of your receipt, bill of sale orother comparable proof ofpurchase; (b)awritten description of the problem; (c) the name ofyourservice provider, ifapplicable; (d) youraddress and telephone number. In the event the Product is not covered by the MotorolaLimited Warranty, Motorola will inform the consumer ofthe availability, price and other conditions applicable tothe repair of the Product.
Toobtain service or other information, please access and review the onlineCustomerSupport section of Motorola'sconsumer websiteatwww.motorola.com
66Troubleshooting
,where you can select from a number ofcustomer
Motorola Mobility LLC Limited Global Warranty
Mobile Phones
Global Warranty
Note: This LimitedWarranty isnot applicable in Quebec,Canada.FOR CONSUMERS WHO ARE COVEREDBY CONSUMERPROTECTIONLAWS OR
REGULATIONS IN THEIR COUNTRY OF PURCHASE OR,IF DIFFERENT, THEIRCOUNTRY OF RESIDENCE, THEBENEFITS CONFERRED BYTHIS LIMITEDWARRANTYARE IN ADDITION TO ALL RIGHTS AND REMEDIES CONVEYED BYSUCH CONSUMER PROTECTIONLAWS AND REGULATIONS.
Who isCovered?
This Limited Warranty extends only to the firstconsumer purchaser of the Product, and is not transferable.
What Does thisLimited Warranty Cover?
MotorolaMobility LLC or itssubsidiaries' warranty obligations are limited to the terms and conditions set forth herein. Subject to the exclusions contained below,Motorola MobilityLLC orits subsidiaries (”Motorola”) warrant thisMobile Phone, and any in-box accessorieswhich accompanysuch Mobile Phone (”Product”)against defectsin materials andworkmanship, under normalconsumer use, for a period ofONE (1)YEAR fromthe date ofretailpurchase by the originalend-user purchaser, orthe period oftime required by the lawsofthe country where the Product is purchased, whichever is longer(”Warranty Period”).Repairs made under this Limited Warranty are covered for the balance ofthe originalWarrantyPeriod, or 90 days fromthe date ofservice,whicheverislonger. Any upgrade to the original product willbe covered only for the durationofthe original WarrantyPeriod.This Limited Warranty isonly available in the country where the Product was purchased.Motorolamay provide service outside the country of purchase, to the extent that it is possibleand under the terms and conditions ofthe country of purchase.ThisLimited Warranty applies onlyto new Products which are a)manufactured by or forMotorola as identified by the “Motorola” trademark, trade name, or logolegallyaffixed tothem;b) purchased byconsumers from an authorized reseller ordistributor of MotorolaProducts; and c) accompanied by thiswritten Limited Warranty.
What Will MotorolaDo?
Ifacovered defect ordamage arises and a valid warrantyclaim is received within the applicable WarrantyPeriod, Motorola, at its sole option,unless otherwise required byapplicable law, will either(1) repair, at nocharge,the defector damage using new, used orreconditioned/refurbished functionallyequivalent replacement parts; or (2) exchange the Product with a replacement Product that isneworwhich hasbeenreconditioned/refurbished orotherwise remanufactured from newor used parts and is
.
functionally equivalent to the original Product;or (3) refund the purchase price of any Productscovered bythe terms and conditions ofthis Limited Warranty.
Products, parts and supporting documentation provided to Motorola as part of the warranty
2013.06.05 FCC DRAFT
process, shall become the property of Motorola, and may not be returned. When a
replacement or refund is given, the Product for which the replacement or refund is provided
mustbe returned to Motorola and shallbecome the propertyof Motorola.
Exclusions (Products and Accessories)
This warrantydoesnot apply to:
(a)
Consumable parts
time unlessfailure hasoccurred due to a defectin materials orworkmanship. As with allbatteries, the maximumcapacityofthe batterywill decrease with time and use; this isnot adefect. Only defective batteries and batteries thatleak are covered by this warranty.
(b)
Cosmetic damage
cosmetic damage.(c)
Damage caused by usewith non-Motorola products.
fromthe use ofnon-Motorola branded or certified Products,accessories orotherperipheralequipment,including without limitation housings, parts,or software, are excluded fromcoverage.
(d)
Damage caused by accident, abuse,misuse,liquid contact, fire, earthquakeorother
external causes
the Product outside their permitted orintended usesas defined by Motorola, including but not limited to asset forth byMotorola in the Products' User Manual,QuickStart Guide,Online Tutorials, and other documentation), improper storage (e.g. subjecting the Product toextreme temperatures), abuse or neglect (e.g.broken/bent/missing clips/fasteners/connectors); impact damage (e.g.dropping the Product) (ii) contact withliquids, water, rain, extreme humidity, heavyperspiration orother moisture;sand, food, dirtor similar substances (except for Products sold asresistant to such substances,but only to the extent the damage was not caused by incorrectlysecuring the phone's protective elementsor subjecting the Product to conditions beyond itsstated specifications or limits); (iii) use ofthe Products for commercial rental purposes; or (iv) external causes or acts which are not the fault ofMotorola, including butnot limited to flood, fire,earthquake, tornado orother acts ofGod, are excluded fromcoverage.(e)
UnauthorizedService or Modification.
testing, adjustment, installation, maintenance, alteration, or modification in any way,including but not limited to tampering with oraltering the software,by someone otherthanMotorola, orits authorized service centers,are excluded from coverage. Notwithstanding the foregoing, any Product which has had its bootloaderunlocked, orwhose operating system hasbeenaltered, including any failed attempts to unlockthe bootloader or alter such operating system, isnot covered by this warranty, regardless of whether such modificationsare authorized, approved, or otherwise sanctioned byMotorola.(f)
A product or part that has been modified in anymanner withoutthewritten
permission ofMotorola.
,such as batteriesor protective coatings designed todiminish over
, including but not limited to scratches, dents,cracks or other
Defects or damage thatresult
;including but notlimited to: (i) improperusage or operation (e.g. operating
Defects ordamage resulting from service,
Productsthat havebeen alteredin anymanner so as toprevent
Motorola from determining whether such Products are covered under the terms of this
Limited Warranty are excluded from coverage. The forgoing shall include but not be limited
to (i) serial numbers, date t ags or other manufacturer coding that has been removed, altered
orobliterated;(ii) mismatchedor duplicatedserial numbers; or (iii) broken seals or otherevidence of tampering. Donot open the Product or attempt to repair the Product yourself;such conduct may cause damage that isnot covered by this warranty.(g)
Normal wear andtear or otherwise due to thenormal aging of the Product.
(h)
Defects,damages,or the failure of the Productdue toany communication service or
networkyou subscribe toor use with the Products.
(i)
All software, including operating system software, third-party software, applications,
andall other software of anykind.
“ASAVAILABLE,” “WITHALL FAULTS”and without a warranty ofany kind. The Limited Warranty does not apply toanynon-Motorola product or any software, even ifpackaged orsold withthe Motorolahardware, unlessotherwise required by applicable local law.(j)
Products that have beenrefurbished,reconditioned, or remanufactured
Products repaired orreplaced pursuant to the terms ofthis Limited Warranty.If damage is outside the scope of warranty coverage, repair services maybe available, but all
costs associatedwithsuch out of warranty repairwill beyourresponsibility.
What Other Limitationsare There?
•
TO THE EXTENT PERMITTEDBYAPPLICABLE LAW, THISLIMITEDWARRANTY ANDTHE REMEDIESSETFORTH HEREINARE EXCLUSIVE AND IN LIEU OFALL OTHER WARRANTIES ANDREMEDIES, WHETHER ORAL ORWRITTEN, STATUTORY,EXPRESS OR IMPLIED.NO ORAL OR WRITTENREPRESENTATIONSMADE BYMOTOROLA ORANY SELLER, RESELLEROR DISTRIBUTOROF THE PRODUCTS,INCLUDING EMPLOYEES AND AGENTS THEREOF, SHALL CREATEANY ADDITIONAL WARRANTYOBLIGATIONS,INCREASE THE SCOPE, OR OTHERWISE MODIFYINANYMANNER THE TERMS OFTHIS LIMITEDWARRANTY.
•
TO THE EXTENT PERMITTEDBYAPPLICABLE LAW, MOTOROLA SPECIFICALLYDISCLAIMS ANYAND ALL STATUTORY OR IMPLIEDWARRANTIES,INCLUDING,WITHOUT LIMITATION,WARRANTIES OF MERCHANTABILITY, FITNESSFOR A PARTICULAR PURPOSE,NONINFRINGEMENT AND ALLWARRANTIES AGAINSTHIDDEN OR LATENTDEFECTS. WHERE SUCH STATUTORY OR IMPLIED WARRANTIES CANNOT LAWFULLYBE DISCLAIMED, THEN TO THE EXTENTPERMITTED BY LAW,ALL SUCH WARRANTIES SHALL BE LIMITED INDURATION TOTHE DURATION OF THE EXPRESS LIMITED WARRANTYCONTAINED HEREINAND THE REMEDIESOF REPAIR,REPLACEMENT, OR REFUNDAS DETERMINED BYMOTOROLA IN ITS SOLE DISCRETION SHALLBE THE EXCLUSIVE REMEDY OFTHE CONSUMER.
•
TO THE EXTENT PERMITTED BYAPPLICABLE LAW, MOTOROLA DOES NOTWARRANT THAT THE OPERATION OFANYPRODUCTS OR SOFTWARE COVERED
Software distributed byMotorola is provided “AS-IS”and
, except for
67Troubleshooting
UNDER THIS LIMITED WARRANTY WILL MEET YOUR REQUIREMENTS, WORK IN
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COMBINATION WITH ANY HARDWARE OR SOFTWARE APPLICATIONS OR THIRD
PARTY SERVICES, BE UNINTERRUPTED, ERROR-FREE, OR WITHOUT RISK TO, OR
LOSSOF, ANY INFORMATION, DATA, SOFTWARE ORAPPLICATIONSCONTAINEDTHEREIN,ORTHAT DEFECTS IN THE PRODUCTSORSOFTWARE WILL BE CORRECTED.
•
TOTHE EXTENT PERMITTED BYAPPLICABLE LAW, IN NO EVENT SHALL MOTOROLABE LIABLE,WHETHER IN CONTRACT,TORTOR UNDER OTHER LEGAL THEORY(INCLUDING NEGLIGENCE), FOR DAMAGES INEXCESSOF THE PURCHASE PRICE OF THE PRODUCTS, OR FOR ANY INDIRECT, INCIDENTAL, SPECIALORCONSEQUENTIAL DAMAGES OF ANYKIND, OR LOSS OF REVENUE OR PROFITS;LOSS OF BUSINESS; BUSINESS INTERRUPTION; LOSSOF OPPORTUNITY;LOSS OF GOODWILL;LOSS OF REPUTATION; LOSS OF,DAMAGE TO, OR CORRUPTION OF INFORMATION, DATA, SOFTWAREORAPPLICATIONS(INCLUDING ANY COSTSASSOCIATED WITH RECOVERING, PROGRAMMING,ORREPRODUCING ANYINFORMATION, DATA, SOFTWAREORAPPLICATIONS STORED ON OR USED WITHMOTOROLA PRODUCTS, OR ANY FAILURE TO MAINTAINTHE CONFIDENTIALITYOF ANY INFORMATION ORDATA STORED ON THE PRODUCTS); OROTHERFINANCIALLOSS ARISING OUTOF ORIN CONNECTION WITH THE ABILITY ORINABILITY TOUSE THE PRODUCTS.
•
SOME STATES ORJURISDICTIONSDO NOTALLOW THE LIMITATION OREXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR THE EXCLUSIONOR LIMITATION ON THE LENGTH OF AN IMPLIED WARRANTY, OR THE LIMITATION OR EXCLUSION OF DAMAGES FORPERSONAL INJURIES CAUSEDBYNEGLIGENCE, SO THE ABOVE LIMITATIONS OR EXCLUSIONS MAY NOT APPLY TOYOU.THIS WARRANTY GIVES YOU SPECIFIC LEGAL RIGHTS,AND YOUMAY ALSO HAVEOTHER RIGHTS THAT VARY FROM STATEORJURISDICTION.
•DATA BACKUP:
INCLUDING BUT NOT LIMITED TO PERSONAL CONTACTS, ADDRESSBOOKS,PICTURES, MUSIC ANDGAMES WILL BEERASED DURING THE REPAIR PROCESS, AND CAN NOTBEREINSTALLED BY MOTOROLA.TO AVOID LOSING SUCHINFORMATION, DATA, SOFTWAREOROTHER APPLICATIONS PLEASE CREATE ABACK UPBEFOREYOU DELIVER YOUR PRODUCTFOR WARRANTYSERVICE,REMOVE ANYCONFIDENTIAL, PROPRIETARY OR PERSONAL INFORMATION AND DISABLE ANYSECURITYPASSWORDS. YOU WILL BE RESPONSIBLE FOR REINSTALLINGALL SUCH INFORMATION, DATA, SOFTWARE, OTHER APPLICATIONSAND PASSWORDS. MOTOROLA AND/OR ITS AUTHORIZED SERVICE CENTERSARE NOTRESPONSIBLE FOR THE LOSS ORMISUSE OF ANY DATA, FILES,CONTENT,APPLICATIONS AND PROGRAMSWHEN THE PRODUCT IS DELIVERED FORWARRANTYSERVICE. YOUR PRODUCTOR A REPLACEMENTPRODUCT WILL BE RETURNED TO YOU AS YOUR PRODUCTWASCONFIGURED WHENORIGINALLY
68Troubleshooting
ALL INFORMATION,DATA,SOFTWARE OROTHER APPLICATIONS,
PURCHASED, SUBJECT TO APPLICABLE SOFTWARE UPDATES. MOTOROLA MAY
INSTALL OPERATING SYSTEM SOFTWARE UPDATES AS PART OF WARRANTY
SERVICE THAT MAY PREVENT THE PRODUCT FROM REVERTING TO AN EARLIER
VERSIONOF THE OPERATING SYSTEM SOFTWARE. THIRD PARTY APPLICATIONSINSTALLED ON THE PRODUCT MAYNOT BECOMPATIBLE OR WORKWITHTHEPRODUCTAS A RESULTOF THE OPERATING SYSTEMSOFTWAREUPDATE. MOTOROLA AND ITS AUTHORIZED SERVICE CENTERS ARE NOTRESPONSIBLE FORTHE LOSS OF, ORINABILITY TOUSE, SUCH INFORMATION, DATA, SOFTWARE OROTHER APPLICATIONS.
•WARNING AGAINST UNLOCKING THEBOOTLOADER OR ALTERINGA PRODUCT'S OPERATING SYSTEM SOFTWARE:
RECOMMENDS AGAINSTALTERING A PRODUCT'S OPERATING SYSTEM, WHICH INCLUDES UNLOCKING THE BOOTLOADER, ROOTINGA DEVICE OR RUNNINGANY OPERATING SOFTWARE OTHER THANTHE APPROVED VERSIONS ISSUED BYMOTOROLA ANDITS PARTNERS.SUCHALTERATIONS MAY PERMANENTLYDAMAGEYOUR PRODUCT, CAUSEYOUR PRODUCT TOBE UNSAFE AND/ORCAUSEYOUR PRODUCT TO MALFUNCTION.INSUCH CASES,NEITHER THEPRODUCTNOR ANY DAMAGE RESULTING THEREFROM WILL BE COVERED BY THISWARRANTY.
•IMPORTANT FCCINFORMATION:
CHANGES TOTHEPRODUCT THAT WILL IMPACTITS FCCGRANTOF EQUIPMENT AUTHORIZATION. THE FCCGRANT IS BASED ON THE PRODUCT'S EMISSION,MODULATION, AND TRANSMISSION CHARACTERISTICS, INCLUDING: POWERLEVELS, OPERATING FREQUENCIES AND BANDWIDTHS, SARLEVELS, DUTY-CYCLE,TRANSMISSION MODES (E.G.,CDMA, GSM), ANDINTENDED METHODOF USING THE PRODUCT (E.G., HOW THE PRODUCT IS HELD OR USED IN PROXIMITYTO THE BODY). A CHANGE TOANYOF THESE FACTORS WILL INVALIDATETHE FCCGRANT. ITISILLEGAL TO OPERATE A TRANSMITTING PRODUCT WITHOUT A VALID GRANT.
Donot ship your product tothe above address. Ifyouneed to returnyour product forrepairs, replacement,or warranty service, please contact the Motorola CustomerSupportCenter at:
1-800-734-5870 (United States)1-888-390-6456(TTY/TDDUnited States for hearing impaired)1-800-461-4575 (Canada)Certain features, services and applications are networkdependent and may not be available inall areas;additional terms, conditions and/orcharges may apply. Contact your service provider for details.
All features,functionality,andother product specifications, aswell as the informationcontained in this guide, are baseduponthe latest available information and believed to be accurate at the time of printing. Motorolareserves the rightto change ormodify anyinformation orspecifications withoutnotice orobligation.
Note:
The images in this guide are examples only.MOTOROLAand the Stylized MLogo are trademarks orregistered trademarksofMotorola
Trademark Holdings, LLC. Android, Google and other trademarksare owned by Google Inc. The Android robot is reproduced or modified from work created and shared byGoogle and used according to terms described in the Creative Commons3.0 Attribution License. Allother product or service names are the property of their respective owners.