Yo u r MOT OROL A RAZR™ i, with the latest Intel
processor, surfs faster, displays bigger and lasts longer:
•Strong:Protected with Corning®Gorilla® Glass,
Kevlar®, and awater-repellent coating.
•Fast: Network fast, browser fast,
Intel®2GHzprocessor fast.
•Photographic: Instant-on camera and multi-shot
mode.
3
Page 5
Tips & tricks
2012.09.10 FCC
•Start: SIM in, charge up, and register. See “Charge
up” on page 6 and “Register” on page 8.
•More: All the topics in this guide and so much more,
right on yourphone. Touch Apps>
HELP TOPICS
.Wanteven more? See “Get more!” on
Guide Me
page18
This product meets the applicable limitfor exposure to radio waves (knownas SAR) of
1.6W/kg (FCC& IC).Thelimits and guidelinesinclude a substantial safety margin designedtoassurethesafety ofall persons,regardless of age and health.The highest SARvalues measuredfor this devicearelistedinthe regulatoryinformation packaged with yourproduct.
This product meets the applicable limitfor exposure to radio waves (knownas SAR) of
2.0W/kg (ICNIRP). The limitsandguidelinesinclude a substantial safety margin designedtoassurethesafety ofall persons,regardless of age and health.The highest SARvalues measuredfor this devicearelistedinthe regulatoryinformation packaged with yourproduct.
Note:When using the productwhile worn on your body,maintaina distance of 2.5cm (1inch) from thebody to
ensure compliance with SAR requirements. Note that
the product may be transmitting even if you are not
making a phone call.
4
>
Page 6
This product meets the applicable SAR limits of
2012.09.10 FCC
1.6 W/kg (FCC & IC) and 2.0 W/kg (ICNIRP). The
limits and guidelines include a substantial safety
margin designed to assure the safety of all persons,
regardlessof age and health. The highest SARvaluesmeasured for this device are listed in the regulatoryinformation packaged withyour product.
Note:When using the productwhile worn on your body,maintaina distance of 2.5cm (1inch) from thebody to ensure compliancewith SARrequirements. Note thattheproductmay betransmitting even if you are not makinga phone call.
5
Page 7
Start
4:00
1
Insert micro SIM card.
micro
SIM
SIMSIM & Adapter
2
Insert microSD memory card (optional).
4
Power up.
Power Key
Press= Screen
On/Off.
Hold = On/Off.
3
Charge up.
Note: This product uses a
non-removable battery.
3 H
2012.09.10 FCC
Charge up
SIM in, memory card in (optional), charge up, then
power up.
Caution:Before using your phone, please read the safety, regulatoryandlegal information providedwithyour product.
Note:Certainapps and features may not beavailable in all countries.
6
Page 8
Tips & tricks
2012.09.10 FCC
• Power/Sleep Key: To make the screen sleep or wake
up, press the Power key. To turn your phone on or off,
press and hold it.
•Notification Light: The notification light turns on
when your phone starts charging and blinkswhen you havea new messageor notification.
Note:This product uses a non-removable battery. The battery should only be replaced by aMotorola-approved service facility. Any attempttoremove or replace your battery,unlessperformed by aservicerepresentative, may damage the product and void yourwarranty.
7
Page 9
Register
4:00
3
Set up.
Make it yours now...
I’ll set up later
Congratulations!
Let us help you personalize your devicenow. Want to call a friend first andshare your excitement? Don’t worry,you can setup whenever you’re ready.
1
Welcome
Select your language:
English
Español
Start
Select your language.
2
Sign in with your Google™ account.
Make it Google
Got Gmail? Sign in now.
Never lose your stuff again. A GoogleAccount keeps everything safe.
Sign in
2012.09.10 FCC
After you power up, create or log into a Google™
account to access all of your Google services.
Registration is secure and only takes a few minutes.
Tip:To gethelp transferring your contacts, visit www.motorola.com/transfercontacts
Note:Thisphone supportsapps and services that use alot of data, so make sure your data plan meets yourneeds. Contactyour service providerfor details.
.
8
Page 10
Tips & tricks
2012.09.10 FCC
• Wi-Fi network: For faster Internet access,
touch Apps>
turn Wi-Fi and search for networks.
Settings >Wi-Fi
ON
. Touch to
ON
•Reboot: In the unlikely event that yourphone
becomes unresponsive, trya forced reboot. Pressand hold boththe Power and Volume Down keys for more than 15seconds.
•Accounts:To add,edit, or delete accounts anytime,
touch Apps>
Settings >Accounts & sync
.
For help with your Google™ account, visit www.google.com/accounts
.
9
Page 11
The best of Google™
Music
Magazines
Books
Apps
Movies & TV
Call of the
Wild
Jack London
Pride and Prejudice
Jane Austen
Google Play
Games
NEW
MUSIC
G
ame
s
My Apps
Accounts
Settings
Help
Search for apps.Choose your account and settings.
On your computer and Android
tablet, sign into your Google
Account for all your Google Play
content, Gmail, Google Calendar
events, and more.
2012.09.10 FCC
Your whole world, organized and accessible. Browse,
locate, watch, shop, play, work...Google has you
covered. One account, access everywhere—phone,
tablet, computer.
10
Page 12
Tips & tricks
2012.09.10 FCC
• Find out more about Google products: See
www.google.com/about/products
• Log into or open a Google account: See the Google
accounts page, visitwww.google.com/accounts
•Find answers about Googleproducts: See
www.google.com/support
•Download Google apps: Touch Apps
>
PlayStore
.
.
.
.
11
Page 13
Home screen & apps
2012.09.10 FCC
Home screen & apps
Start from the home screen, to explore apps and more.
• Home screen: You’ll see the home screen when you
turn onyour phone or touch Home.
•App & widgetlist: Toshow allofyour apps and
widgets, touch Apps.
•More: To download more apps and widgets,touch
Apps >
Thu, 5 Jul
4:00
Play Store
H 89°L 63°
74°
Sunnyvale
100%
.
4:00
Status & Notifications
Flick down for details.
Circles Widget
Flick up/down to see more. Touch to open.
Play StoreEmailBrowserGuide Me
People
12
CameraTextPhone
Shortcuts
Touch to open.
Favorites Tray
Touch to see all
your apps & widgets.
Page 14
Tips & tricks
2012.09.10 FCC
• Shortcuts and widgets: Touch to open shortcuts
People
(like
(like
). You can flick to scroll in some widgets
Calendar
).
•Pages: Toshow other pages of shortcutsand
widgets, flickthe home screenleft.To delete pagesfromyour home screen, touch Home, touch and
Remove
hold a page, then drag it up to
.
•Uninstall: Touninstall apps,touch Apps, touch
and hold anapp, then drag it to
Uninstall
choose
(ifavailable).
More options
and
13
Page 15
Control & customize
4:00
CameraTextPhone
Play StoreEmailBrowserGuide Me
People
100%
H 89°L 63°
74°
Sunnyvale
Thu, 5 Jul
4:00
Touch to open. Touch & hold to move or delete.
See your apps & widgets.
Touch & hold an empty spot to change wallpaper.
Flick left to open or create pages.Flick right to open Quick Settings.
Back (one screen)
Home
Recent apps
2012.09.10 FCC
Control & customize
Take control of your phone:
• Touch: It’s all in the touch. Simple gestures and touch
keys to move about.
•Speak: Tellyour phone what you want—touch
Apps>
Voice Commands
.
•Customize: Change notifications, or display
settings—flickthe status bar down and touch.
14
Page 16
Tips & tricks
OFF
2012.09.10 FCC
• Touch: Choose an icon or option.
• Touch & hold: Move items on the home screen, or
People
open options for items in lists (like
).
•Drag or flick: Scroll slowly (drag) or quickly(flick).
•Pinch or double-tap: Zoom in and out onwebsites,
photos, and maps.
•Twist: Twista map withtwofingers torotate it,and
pull two fingers down to tiltit.
•Speak:Touchina search window, in a keypad,
or Apps>
Voice Commands
.
•Ringtonefor a contact:To set a ringtone fora
People
contact,touch Apps >contact, then touchMenu >
•Quick settings: Tochange
Bluetooth, GPS, Flight mode, Mobile dataPhonelock
settings, flick the home screen right. Then,
touch the switch to turn or .
, touch the
Set ringtone
Phone ringtone, Wi-Fi
.
, and
ON
,
15
Page 17
Browse
www.google.com/
Web
ImagesPlacesNewsmore
Restaurants
Chicago, IL - update
BarsMore
HistorySign out
Coffee
your.account@gmail.com
SettingsiGoogleHelp
View Google in: Mobile Classic
Touch a link to select it. Touch & hold for more options.
Open options for the browser& page.
Show other browser tabs, or open a new one.
If you don’t see the URL bar at the top, drag the page down.
2012.09.10 FCC
Browse
Access to the world. Find a webpage, or just explore:
Find it: Apps >
WWW.
Browser
•Go to a webpage: Touchthe address bar at thetop of
apage and enter anaddress.
•Create or open bookmarks: Open the address bar
(flick down), then touch Menu >
Bookmarks
or
.
Save to bookmarks
16
Page 18
Tips & tricks
2012.09.10 FCC
• Go to a webpage: In your home screen, just
touchat the top and enter a webpage
address.
Note:If you can’t connect,contact your serviceprovider.
•Mobile sites: Some websites automatically show you
a “mobile” version oftheir page. Ifyou want to seethestandardcomputer versions of all websites, touch Menu >
Request desktop site
.
•Reload:If a page doesn’t load correctly,try
Refresh
touchMenu >
.
•Clear history: In the browser, touch Menu
Settings
>
, then choose history,cache, cookies,and
other options.
17
Page 19
Want more?
Grab a barcode scanner fromGoogle Play, and scan this code.
2012.09.10 FCC
Get more!
There’s more help, updates, and information right here:
• Tutorials & answers: Touch Apps>
to get walk-through tutorials.For
HELP TOPICS
Guide Me
the tab.
•Updates: Get phone updates, PC software, online
help,guides, and moreatwww.motorola.com/myrazri
•Accessories: Findaccessories foryour phone at
www.motorola.com/mobility
•Apps: TouchApps >
.
Play Store
.
•News: Get the latest news, apps, tips & tricks, videos
and so muchmore—join uson:
YouTube™www.youtube.com/motorola
Facebook™www.facebook.com/motorola
Twitterwww.twitter.com/motomobile
Google+ www.google.com/+
18
, touch
Page 20
Tips & tricks
2012.09.10 FCC
• Google™ help: In Google apps touch Menu>
Help
. You can also view the Google Help Centers
online at www.google.com/support
.
19
Page 21
Safety, Regulatory & Legal
2012.09.10 FCC
Battery Use & Safety
Battery Use& Safety
The following battery use and safety information applies toallMotorola mobile devices.
your mobile device uses a non-removable main battery
information),
detailsrelated to handling and replacing your batteryshould be
disregarded
—the battery shouldonlybe replaced by a Motorola-approvedservice facility,
and
any attemptto remove or replace your battery, unlessperformed by a service representative, maydamage the product and void your warrantyImportant: Handle and store batteries properly to avoid injury ordamage.
batterysafetyissues arise fromimproper handling of batteries,and particularly fromthe continued use of damaged batteries.
DON’Ts
•Don’t disassemble,crush, puncture, shred,or otherwise attempt to change the
form of yourbattery.
•Don’tuse tools, sharp objects, orexcessive force to insert or remove the battery
asthiscan damage the battery.
•Don’t letthe mobile device or battery come in contact with liquids.*
get intothe mobile device’scircuits,leading to corrosion.
•Don’t allow the battery to touch metal objects.
inprolonged contact withthe battery contact points, the batterycould becomeveryhot.
•Don’t place your mobile device or battery near a heat source.*
can causethe battery to swell,leak, or malfunction.
•Don’t drya wet or damp battery with an appliance or heat source
dryer or microwaveoven.
DOs
•Do avoid leaving your mobile device in your car in high temperatures.*
•Do avoid dropping the mobile device or battery.*
on a hard surface, canpotentially cause damage.*
•Do contact your service provider or Motorola ifyour mobile device orbattery
has been damaged in any of the ways listed here.
*Note:
Always makesure that anybattery, connector and compartment coversare closed
and secure to avoid direct exposure of the battery to any of these conditions, even if your
product information states that your
conditions.
20Safety, Regulatory & Legal
mobile device
(as statedin yourproduct
.
If metal objects, such as jewelry,stay
High temperatures
, suchas a hair
Dropping theseitems, especially
can resist damage from these
If
Most
Liquids can
Page 22
Important: Motorola recommends you always use Motorola-branded batteries and
032375o
2012.09.10 FCC
chargers for quality assurance and safeguards.
damage to the mobile device caused by non-Motorola batteries and/or chargers. To help you
identify authentic Motorola batteries from non-original or counterfeit batteries (that may not
have adequate safety protection), Motorola provides holograms on its batteries. You should
confirmthat any battery you purchasehasa “Motorola Original”hologram.If yousee a messageon your display such as
UnabletoCharge
•
Remove thebattery and inspect ittoconfirmthat ithas a “MotorolaOriginal” hologram;
•
If there is nohologram, the batteryis not a Motorola battery;
•
If there is a hologram, replacethe battery andtry charging itagain;
•
Ifthe message remains, contact a Motorola authorized service center.
Warning:
Use of a non-Motorola battery or charger maypresent a risk of fire,explosion,
leakage, or other hazard.
Proper and safe battery disposaland recycling:
important for safety, itbenefits theenvironment.You canrecycle yourused batteries inmanyretail or serviceprovider locations. Additionalinformationon proper disposal and recyclingcan be found at
Disposal:
Promptly disposeofused batteries inaccordance with localregulations. Contactyourlocal recyclingcenter or nationalrecycling organizationsfor moreinformation onhow to disposeofbatteries.
Warning:
Never dispose ofbatteriesin a fire because they may explode.
Battery Charging
Battery Charging
Notesfor charging your product’s battery:
•
During charging,keep your battery and charger near room temperature for efficient battery charging.
•
Newbatteries arenot fully charged.
•
Newbatteries or batteries stored for a long time may take moretime to charge.
•
Motorolabatteries and charging systemshave circuitry that protectsthe batteryfromdamage from overcharging.
Third Party Accessories
Third Party Accessories
Use of third party accessories, including but not limited to batteries, chargers, headsets,
covers, cases, screen protectors and memory cards, may impact your mobile device’s
performance. In some circumstances, third party accessories can be dangerous and may void
,take the following steps:
www.motorola.com/recycling
Motorola’s warranty does not cover
InvalidBattery
or
Proper battery disposal isnot only
21Safety, Regulatory & Legal
Page 23
your mobile device’s warranty. For a list of Motorola accessories, visit
2012.09.10 FCC
www.motorola.com/products
Driving Precautions
Driving Precautions
Responsible and safe driving is your primary responsibility when behind the wheel of a
vehicle.Usingamobiledeviceoraccessory for a call or other application while driving maycausedistraction,and may be prohibitedorrestricted incertain areas—always obeythe lawsand regulations onthe use of these products.
While driving, NEVER:
•
Type,read,enter or review texts,emails,or any other written data.
•
Surf the web.
•
Input navigation information.
•
Perform any other functions that divert your attention fromdriving.
While driving, ALWAYS:
•
Keep youreyes on theroad.
•
Use a handsfreedevice if availableorrequiredbylaw in your area.
•
Enter destinationinformation into a navigation device
•
Use voice activated features(such as voice dial) and speaking features (suchasaudible directions), ifavailable.
•
Obey alllocal lawsand regulationsfor the use of mobile devices and accessories in the vehicle.
•
Endyour call or other task if youcannotconcentrate ondriving.Remember tofollow the “Smart Practices While Driving”at www.motorola.com/callsmart
Driving Precautions
Driving Precautions
Responsibleand safedrivingisyour primary responsibility whenbehindthe wheel of a vehicle.Usingamobiledeviceoraccessory for a call or other application while driving maycausedistraction,and may be prohibitedorrestricted incertain areas—always obeythe lawsand regulations onthe use of these products.
While driving, NEVER:
•
Make or answercalls.
•
Type,read,enter or review texts,emails,or any other written data.
•
Surf the web.
•
Input navigation information.
•
Perform any other functions that divert your attention from driving.
While driving, ALWAYS:
22Safety, Regulatory & Legal
(in English only).
before
driving.
Page 24
•
2012.09.10 FCC
Keep your eyes on the road.
•
Enter destination information into a navigation device
•
Obey all local laws and regulations for the use of mobile devices and accessories in the
vehicle.
Seizures, Blackouts & Eyestrain
Seizures,Blackouts & Eyestrain
To reduce eyestrain and avoid headaches,it is always a good ideatohold the screen a comfortable distancefromyour eyes, use inawell-litarea, andtake frequent breaks.Some people may be susceptibletoseizuresorblackouts (even ifthey havenever hadone before) when exposed to flashing lights or light patterns,such as when playing video games,or watchingvideos withflashing-light effects.Discontinueuse andconsult a physician if anyofthe following symptoms occur: seizures,blackout, convulsion, eyeormuscle twitching, loss ofawareness, or disorientation.If youorsomeone inyour family has experienced seizuresorblackouts, please consult with your physician before using an application that produces flashing-light effects on your mobiledevice.
Caution About High Volume Usage
High Volume
Warning:
Exposuretoloud noise from anysource for extendedperiods oftimemay affect yourhearing. The louder the volume sound level,the less time isrequired before yourhearingcould be affected. To protect your hearing:
•
Limit the amount of time you useheadsetsor headphones athigh volume.
•
Avoid turningup the volumetoblock out noisysurroundings.
•
Turn thevolumedown if you can’t hear people speakingnear you.If youexperience hearing discomfort, including thesensation ofpressure orfullness in your ears, ringing in your ears, or muffled speech, you should stoplistening to thedevice throughyour headset or headphones andhave your hearingchecked.For more information about hearing, see our website at http://direct.motorola.com/hellomoto/nss/AcousticSafety.asponly).
Repetitive Motion
Repetitive Motion
When you repetitively perform actions such as pressingkeys orenteringfinger-written characters,you mayexperience occasional discomfort in yourhands, arms,shoulders, neck,
or other parts of your body. If you continue to have discomfort during or after such use, stop
use and see a physician.
before
driving.
(inEnglish
23Safety, Regulatory & Legal
Page 25
Children
032374o
2012.09.10 FCC
Children
Keep your mobile device and its acc essories away from small children.
products are not toys and may be hazardous to small children. For example:
•
A choking hazard may exist for small, detachable parts.
•
Improper use could result in loud sounds, possibly causing hearing injury.
•
Improperly handledbatteries couldoverheat andcause a burn.
Supervise access for older children.
your mobile device, you may wanttomonitor their access to helpprevent:
•
Exposure to inappropriate appsorcontent.
•
Improper use of apps or content.
•
Loss of data.
Glass Parts
Glass Parts
Somepartsof your mobile device may be made of glass.This glass could breakif the product receives a substantialimpact. Ifglassbreaks,do nottouch or attempt to remove. Stop usingyour mobile device until theglass isreplacedbyaqualified servicecenter.
Operational Warnings
Operational Warnings
Obey allpostedsignswhen using mobile devices in public areas.
Potentially Explosive Areas
Potentially explosive areas areoften, but not always, posted and can include blastingareas,fueling stations, fuelingareas (such as below decks onboats),fuel or chemicaltransferorstorage facilities,orareas where theair containschemicals or particles, such as graindust,or metal powders.When you arein such anarea, turnoff your mobile device,anddo not remove,install, orcharge batteries, unlessit is a radioproducttype especiallyqualified for use in such areasandcertified as“Intrinsically Safe” (for example, FactoryMutual,CSA, or UL approved). Insuch areas,sparkscan occur andcause anexplosion or fire.
Symbol Key
Your battery, charger,or mobile device may contain symbols,defined asfollows:
Similar to a computer, if anolder childdoes use
SymbolDefinition
Important safety information follows.
24Safety, Regulatory & Legal
These
Page 26
SymbolDefinition
032376o
032375o
2012.09.10 FCC
Do not dispose of your battery or mobile device in a fire.
Your batteryor mobile device mayrequirerecycling inaccordancewith local laws. Contact your localregulatoryauthorities for moreinformation.
Do not dispose of yourbattery ormobiledevicewith yourhousehold waste. See “Recycling” for moreinformation.
Do not use tools.
For indoor use only.
Listening at fullvolumeto music or voice through a headset maydamage your hearing.
Radio Frequency (RF)Energy
RF Energy
Exposure toRF Energy
Yourmobiledevice contains a transmitter andreceiver.Whenit is ON, itreceivesand transmits RF energy. When you communicate with your mobile device, the system handlingyour callcontrols the power levelatwhich yourmobiledevice transmits.Yourmobiledevice is designed to comply with local regulatoryrequirements inyour countryconcerning exposure ofhumanbeings to RF energy.
RFEnergy Operational Precautions
For optimal mobile device performance, and to be sure that human exposure to RF energy
does not exceed the guidelines set forth in the relevant standards, always follow these
instructions and precautions:
25Safety, Regulatory & Legal
Page 27
•
2012.09.10 FCC
When placing or receiving a phone call, hold your mobile device just like you would a
landline phone.
•
If you wear the mobile device on your body, ensure that the device is positioned at least
2.5 cm (1 inch) away from the body, and if you use an accessory case or holder, ensure it
is free of any metal.
Government of India
TheGovernment of India requires the following information to beprovidedasameasure ofprecaution:
•
Use a wireless handsfree system (headphone, headset) withalow power Bluetoothemitter.
•
Make sure themobiledevice has a low SAR value.
•
Keep yourcalls short or send a text message(SMS) instead. This advice appliesespecially to children, adolescentsand pregnant women.
•
Use the mobile devicewhen thesignal quality isgood.Motorola emphasizesthat it hasnever been proven that non-compliance with these recommendations,or the useof a mobile device in general, are likely to produce effects thatcould bedetrimental for the healthofusers.The inclusion of these recommendationsdoesnot reflect the opinion of Motorola,but is done so incompliance with government requirements.
RF EnergyInterference/Compatibility
Nearlyeveryelectronic device is subject toRF energy interference fromexternal sourcesifinadequatelyshielded, designed, or otherwiseconfigured for RF energy compatibility. Insome circumstances, your mobile devicemay cause interference with other devices.
Follow Instructions to Avoid InterferenceProblems
Turn off yourmobiledevicein any location wherepostednotices instruct you to do so, suchas hospitals or health care facilities.In an aircraft, turn off your mobile device whenever instructed to do so by airline staff. Ifyour mobile device offers an airplane mode or similar feature, consult airline staff about using it inflight.
Medical Devices
If youhave a medical device, including animplantable medical device such as a pacemaker or defibrillator, consultyour healthcare provider andthe device manufacturer’sdirections
before using this mobile device.
Persons with implantable medical devices should observe the following precautions:
26Safety, Regulatory & Legal
Page 28
•
2012.09.10 FCC
ALWAYS keep the mobile device more than 20 centimeters (8 inches) from the
implantable medical device when the mobile device is turned ON.
•
DO NOT carry the mobile device in the breast pocket.
•
Use the ear opposite the implantable medical device to minimize the potential for
interference.
•
Turn OFFthe mobile device immediately ifyouhave anyreasontosuspect thatinterference is takingplace.
Specific Absorption Rate (FCC & IC)
SAR (FCC &IC)
YOUR MOBILEDEVICEMEETSFCC AND IC LIMITS FOR EXPOSURE TO RADIO WAVES.
Yourmobiledevice is a radiotransmitter andreceiver. It isdesignednot to exceed the limitsfor exposure to radio waves (radio frequency electromagneticfields) adoptedbythe FederalCommunicationsCommission (FCC) and Industry Canada (IC). These limits include a substantial safetymargin designed to assure the safety of all persons, regardless of age andhealth.Theradio wave exposureguidelines use a unit ofmeasurement knownasthe SpecificAbsorption Rate, or SAR. TheSAR limit for mobiledevicesis 1.6W/kg.Testsfor SAR areconducted usingstandard operatingpositions withthe device transmitting at its highest certified power level in all tested frequency bands. Thehighest SARvaluesunder theFCCand IC guidelines for your device modelare listedbelow:
Head SARWCDMA 1900,Wi-Fi,Bluetooth1.39W/kg
Body-worn SARWCDMA1900, Wi-Fi, Bluetooth0.39W/kg
Duringuse,the actual SAR valuesfor your device areusually wellbelow the values stated.This is because, for purposes of system efficiency andtominimize interference on thenetwork, theoperating power of your mobile device isautomatically decreased when fullpower isnot needed for the call.The lower the power output of the device,the lower its SARvalue.Ifyou are interested in further reducing your RF exposure then you can easily do soby limiting your usage or simply usingahands-free kit tokeep thedevice away from theheadand body.
Additional information can be found at
www.motorola.com/rfhealth
.
27Safety, Regulatory & Legal
Page 29
Specific Absorption Rate (ICNIRP)
2012.09.10 FCC
SAR (ICNIRP)
YOUR MOBILE DEVICE MEETS INTERNATIONAL
GUIDELINES FOR EXPOSURE TO RADIO WAVES.
Your mobile device is a radio transmitter and receiver. It is designed not to exceed the limits
for exposure to radio waves (radio frequency electromagneticfields) recommendedbyinternational guidelines.The guidelineswere developedbyan independent scientificorganization (ICNIRP)and includeasubstantial safetymargin designed to assurethe safetyof all persons, regardless of ageand health.Theradio wave exposureguidelines use a unit ofmeasurement knownasthe SpecificAbsorption Rate, or SAR. TheSAR limit for mobiledevicesis 2W/kg.Testsfor SAR areconducted usingstandard operatingpositions withthe device transmitting at its highest certified power level in all tested frequency bandsunder theICNIRP guidelinesfor your device model arelisted below:
Head SAR<Technology> <Band Pair>, <Wi-Fi>,<Bluetooth>
Duringuse,the actual SAR valuesfor your device areusually wellbelow the values stated.This is because, for purposes of system efficiency andtominimize interference on thenetwork, theoperating power of your mobile device isautomatically decreased when fullpower isnot needed for the call.The lower the power output of the device,the lower its SARvalue.Ifyou are interested in further reducing your RF exposure then you can easily do soby limiting your usage or simply usingahands-free kit tokeep thedevice away from theheadand body.Additionalinformation canbe found at
*
The tests are carried out in accordance with[CENELEC EN50360] [IEC standard PT62209-1].
[Only Indoor Use Allowed In Francefor Bluetooth and/or Wi-Fi]
0168
2012.09.10 FCC
Statement
EU Conformance
The following CE compliance information is applicable to Motorola mobile devices that carry
one of the following CE marks:
Hereby, Motorola declares that this product is in compliance with:
•
Theessential requirements and other relevant provisionsofDirective 1999/5/EC
•
All other relevantEUDirectivesFor productsthat support Wi-Fi 802.11a (as defined inyour product information): This deviceis restrictedtoindoorusewhen operating inthe 5.15 to 5.25GHz (802.11a)Wi-Fi frequencyband.The following gives anexample of a typicalProduct ApprovalNumber:
0168
You can viewyour product’s Declaration of Conformity (DoC) to Directive 1999/5/EC(toR&TTE Directive) atthe Product ApprovalNumber from your product’s label inthe “Search”bar on the website.
FCC Declaration of Conformity
FCC DoC
Per FCCCFR47 Part 2 Section 2.1077(a)ResponsibleParty Name: Motorola Mobility LLCAddress: 8000 West Sunrise Boulevard, Suite A,
Plantation, FL 33322 USA
Phone Number: 1 (800) 453-0920
Hereby declares that the product:
www.motorola.com/rtte
Product Approval Number
(in English only). To find your DoC,enter
29Safety, Regulatory & Legal
Page 31
Product Name: XXXX
2012.09.10 FCC
Model Number: XXXXXXXXXXXX
FCC ID: XXXXXXXXX
Conforms to the following regulations: FCC Part 15, subpart B, section 15.107(a), 15.107(d)
and section 15.109(a)
FCC Noticeto Users
FCC Notice
The following statement applies to all products thatbear the FCC logo and/orFCCID on the product label.
This equipment hasbeentested and found to comply withthe limitsfor aClass B digitaldevice, pursuant to part 15 of theFCCRules. See 47 CFR Sec.15.105(b). These limits are designed to provide reasonableprotectionagainst harmfulinterference in a residentialinstallation.Thisequipment generates, usesand can radiate radiofrequency energy and, ifnot installed and used in accordance with the instructions, maycause harmful interference toradio communications. However, there isno guarantee that interference willnot occur in a particular installation.If thisequipment doescause harmfulinterference to radio or televisionreception, which can bedetermined byturning the equipment off and on, the user is encouragedtotry to correctthe interferencebyone or moreofthe following measures:
•
Reorient or relocate the receiving antenna.
•
Increasethe separation betweenthe equipment and thereceiver.
•
Connect the equipment to an outlet on a circuit different from that to which the receiver isconnected.
•
Consult the dealer or anexperienced radio/TV technicianfor help.This device complies with part 15 of the FCCRules. Operation is subject to the following two conditions:(1) This device may notcauseharmful interference,and (2) this device mustaccept any interference received,including interference that may cause undesired operation.See 47 CFRSec.15.19(a)(3).Motorolahas not approved any changes or modificationstothis device by theuser. Anychanges or modificationscouldvoidthe user’s authority to operate theequipment. See 47 CFR Sec. 15.21.For products that support Wi-Fi802.11a (asdefinedin product information):In theUnitedStates, do not useyour device outdoorswhile connectedto an 802.11aWi-Finetwork. TheFCC prohibits suchoutdoor use since frequencies 5.15-5.25 GHz can causeinterference withMobile Satellite Services (MSS). Public Wi-Fi access points inthis rangeare optimizedfor
indoor use.
30Safety, Regulatory & Legal
Page 32
Industry Canada Notice to Users
2012.09.10 FCC
Industry Canada Notice
This device complies with Industry Canada license-exempt RSS standard(s). Operation is
subject to the following two conditions: (1) This device may not cause interference and (2)
This device must accept any interference, including interference that may cause undesired
operation of the device. See RSS-GEN 7.1.3. This Class B digital apparatus complies with
Canadian ICES-003.
Software Notices
Software Notices
Warning againstunlocking the bootloaderor altering a product'soperating systemsoftware:
Motorola strongly recommends against altering a product's operatingsystem, which includesunlocking the bootloader, rooting a device or running anyoperating software other thanthe approvedversionsissued byMotorola and its partners. Such alterations maypermanently damageyour product,cause your producttobe unsafe and/or cause your product to malfunction.In such cases, neitherthe product nor any damage resultingtherefrom will be covered by warranty.
Important FCCinformation:
will impact itsFCC grant of equipment authorization. The FCC grant isbased on the product'semission,modulation, and transmission characteristics,including:power levels, operating frequenciesand bandwidths, SAR levels, duty-cycle, transmission modes (e.g.,CDMA, GSM),andintended method of usingthe product (e.g., how theproductis held or used inproximityto thebody). A change toanyof these factorswill invalidatethe FCC grant.It is illegaltooperateatransmitting product without a valid grant.
Location Services
Location
Thefollowinginformationis applicable to Motorola mobile devices thatprovide location based functionality. Location sources canincludeGPS, AGPS and Wi-Fi.Your mobile device can use Global Positioning System (GPS)signals for location-based applications. GPS uses satellites controlledby the U.S.government that are subject tochanges implemented in accordance with the Department of Defense policyand theFederalRadio Navigation Plan. These changes may affect the performance of location technology onyour mobile device.Yourmobiledevice can also use Assisted Global Positioning System (AGPS), which obtains information from the cellular network to improve GPSperformance.AGPS uses your wireless
service provider's network and therefore airtime, data charges, and/or additional charges
may apply in accordance with your service plan. Contact your wireless service provider for
details.
Youmustnot make or enable anychangestothe product that
31Safety, Regulatory & Legal
Page 33
Your mobile device can also use Wi-Fi signals to determine your approximate location, using
2012.09.10 FCC
information from known and available Wi-Fi networks.
Your Location
Location-based information includes information that can be used to determine the
approximate location of a mobile device. Mobile devices which are connected to a wireless
network transmit location-based information. Devices enabled with location technology alsotransmit location-basedinformation. Additionally, ifyou use applicationsthat require location-based information (e.g. driving directions),suchapplications transmit location-basedinformation.This location-basedinformation maybe sharedwith third parties, including your wirelessservice provider, applications providers,Motorola, andother thirdparties providingservices.
Emergency Calls
When you make anemergency call,the cellular networkmay activatethe AGPS technologyinyour mobile device to tellthe emergency respondersyour approximate location.AGPS has limitationsand
•
Alwaystell the emergencyresponder yourlocation to the bestofyour ability; and
•
Remain on thephone for as longas theemergency responder instructsyou.
Navigation
Navigation
Thefollowinginformationis applicable to Motorola mobile devices thatprovide navigationfeatures.When using navigation features, notethat mapping information,directions andother navigational datamaycontain inaccurate or incomplete data. In some countries, complete information maynot be available.Therefore, you should visually confirmthat the navigationalinstructions areconsistent with what you see. Alldrivers should pay attention toroad conditions, closures, traffic,and allother factorsthat may impact driving.Always obeyposted roadsigns.
Privacy & Data Security
Privacy & Data Security
Motorolaunderstandsthat privacyanddata security are important to everyone. Becausesome features of yourmobiledevice may affect your privacy or data security, please follow these recommendations to enhance protection of your information:
•Monitor access
may have unmonitored access. Use your device’s security and lock features, where
available.
32Safety, Regulatory & Legal
might not workin your area
—Keep your mobile devicewith youand donot leave itwhere others
. Therefore:
Page 34
• Keep software up to date
2012.09.10 FCC
patch or software fix for your mobile device that updates the device’s security, install it as
soon as possible.
• Secure Personal Information
various locations including your SIM card, memory card, and phone memory. Be sure to
removeorclearall personal informationbefore you recycle,return, or give away yourdevice. You canalsobackup yourpersonaldata to transfer to a newdevice.
Note:
For informationon how to backup or wipe data from your mobile device, go to
www.motorola.com/support
•Online accounts
MOTOBLUR). Go to your account for information onhowto manage the account, and howto use security features such as remote wipe and device location (where available).
•Applications and updates
trustedsources only. Some appscan impact your phone’s performance and/orhaveaccess to private information including account details, call data,location details andnetwork resources.
•Wireless
—For mobiledeviceswithWi-Fifeatures, only connect to trusted Wi-Finetworks. Also,when using yourdevice asahotspot (where available) use networksecurity.These precautionswill helpprevent unauthorized access to your device.
•Location-based information
technologies such as GPS,AGPSor Wi-Fi,can transmit location-basedinformation. See “Location Services” for more details.
•Other information your device may transmit
andotherdiagnostic (including location-based) information,and other non-personalinformation to Motorolaorother third-party servers. This informationis usedtohelpimprove products and servicesofferedbyMotorola.
If youhave further questions regardinghow the use ofyour mobiledevice mayimpactyour privacy or datasecurity, please contact Motorola at your service provider.
Use & Care
Use & Care
To care for yourMotorola mobile device, pleaseobserve thefollowing:
liquids
Don’t expose your mobile device to water, rain, extreme humidity, sweat, or
other liquids.
—If Motorola or a software/application vendor releases a
—Your mobile device can store personal information in
—Some mobiledevicesprovide a Motorola online account (such as
—Choose yourapps andupdates carefully, andinstall from
—Mobile devices enabledwith locationbased
—Your device may also transmit testing
privacy@motorola.com
, or contact
33Safety, Regulatory & Legal
Page 35
drying
2012.09.10 FCC
Don’t try to dry your mobile device using a microwave oven, conventional oven,
or dryer, as this may damage the mobile device.
extreme heat or cold
Don’t store or use yourmobiledevice intemperatures below-10°C (14°F) or above 60°C (140°F).Don’t recharge yourmobiledevice intemperatures below0°C (32°F) or above 45°C(113°F).
dust and dirt
Don’t exposeyour mobile device to dust,dirt, sand, food, or other inappropriatematerials.
cleaning
To clean your mobile device, use only a dry softcloth. Don’t use alcohol or other cleaning solutions.
shock and vibration
Don’t drop your mobile device.
protection
To helpprotect yourmobiledevice, always make surethat any battery,connector and compartment covers are closed and secure.
Recycling
Recycling
Mobile Devices &Accessories
Pleasedo not dispose of mobile devices or electricalaccessories(suchaschargers, headsets, or batteries)with your household waste, or ina fire. Theseitemsshould bedisposed of in accordancewith thenational collection and recyclingschemes operated by your local or regionalauthority. Alternatively,you
may return unwanted mobile devices and electrical accessories to any Motorola Approved
Service Center in your region. Details of Motorola approved national recycling schemes, and
34Safety, Regulatory & Legal
Page 36
further information on Motorola recycling activities can be found at:
2012.09.10 FCC
www.motorola.com/recycling
Packaging & Product Guides
Product packaging and product guides should only be disposed of in accordance with national
collection and recycling requirements. Please contact your regional authorities for more
details.
California Perchlorate Label
Perchlorate Label
Some mobile phones usean internal, permanent backupbattery onthe printed circuit board thatmay contain very small amounts of perchlorate. In such cases,Californialaw requiresthe followinglabel:Perchlorate Material–special handling may apply whenthe battery is recycledordisposedof. See
www.dtsc.ca.gov/hazardouswaste/perchlorate
There isno special handling required by consumers.
(in Englishonly).
Hearing AidCompatibility with MobilePhones
Hearing AidCompatibility
Some Motorolaphones are measuredfor compatibility with hearing aids.If the boxfor your particularmodelhas “Rated forHearing Aids” printedon it, thefollowingexplanationapplies.When some mobile phones areused near some hearing devices (hearing aids andcochlear implants),usersmay detect a buzzing, humming, or whining noise. Some hearing devicesare more immunethan others to thisinterference noise, and phones also vary inthe amount of interference theygenerate.Thewireless telephone industry has developed ratings forsomeoftheir mobile phones,toassisthearingdeviceusers infinding phones thatmaybe compatible with their hearing devices. Not all phones have been rated. Phones that are rated have the rating on their box ora label on the box.Tomaintain the published Hearing Aid Compatibility (HAC) ratingfor thismobile phone, use only theoriginalequipment batterymodel.This phone hasbeentested and ratedfor use withhearing aidsfor some of thewirelesstechnologies thatit uses. However,there may besomenewer wireless technologies usedinthisphone thathave not beentested yet for usewith hearing aids. It is important to try the different features of thisphone thoroughlyand in differentlocations,using your hearing aid
or cochlear implant, to determine if you hear any interfering noise. Contact your service
provider or Motorola for information on hearing aid compatibility. If you have questions about
return or exchange policies, contact your service provider or phone retailer.
35Safety, Regulatory & Legal
Page 37
The ratings are not guarantees. Results will vary depending on the user’s hearing device and
2012.09.10 FCC
hearing loss. If your hearing device happens to be vulnerable to interference, you may not be
able to use a rated phone successfully. Trying out the phone with your hearing device is the
best way to evaluate it for your personal needs.
M-Ratings:
Phones rated M3 or M4 meet FCC requirements and are likely to generate less
interference to hearing devices than phones that are not labeled.M4isthe better/higher of the tworatings.
T-Ratings:
Phones rated T3 or T4meet FCC requirements and are likely to bemore usablewithahearing device’stelecoil (“T Switch” or “TelephoneSwitch”) than unratedphones.T4isthe better/higherofthe two ratings. (Notethat notall hearing devices havetelecoils inthem.)Hearing devices may also be measured for immunity to this type of interference. Your hearingdevice manufacturer orhearing health professional may help you find resultsfor your hearingdevice. Themore immune your hearingaidis, the less likely you aretoexperience interference noise frommobilephones.
Software Copyright
Software Copyright
Motorola products mayinclude copyrightedMotorola and third-partysoftware stored insemiconductor memories or other media. Laws inthe UnitedStatesand other countriespreserve for Motorolaand third-party software providerscertain exclusiverightsfor copyrighted software,such asthe exclusiverightsto distribute or reproduce the copyrightedsoftware. Accordingly,any copyrighted software contained in Motorola products may not bemodified, reverse-engineered, distributed, or reproduced in any manner to the extent allowedby law.Furthermore,the purchase of Motorola products shall not be deemedtogrant eitherdirectlyorbyimplication, estoppel,orotherwise, any license under the copyrights,patents,or patent applications of Motorola or any third-party software provider, except for the normal,non-exclusive, royalty-free license to use thatarisesbyoperation of lawin thesaleofaproduct.
Content Copyright
Content Copyright
Theunauthorized copying of copyrighted materials is contrary to theprovisionsofthe CopyrightLaws of theUnited States and other countries. This device is intendedsolely for copyingnon-copyrighted materials,materialsin which you ownthe copyright, or materialswhich you are authorized or legally permitted to copy. If you are uncertain about your right to
copy any material, please contact your legal advisor.
36Safety, Regulatory & Legal
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Open Source Software Information
2012.09.10 FCC
OSS Info rmation
For instructions on how to obtain a copy of any source code being made publicly available by
Motorola related to software used in this Motorola mobile device, you may send your request
in writing to the address below. Please make sure that the request includes the model
number and the software version number.
MOTOROLA MOBILITYLLCOSS Management600 North USHwy45Libertyville, IL 60048USAThe Motorolawebsiteinformation regarding Motorola'suse of open source.Motorolahas created the interaction withthe softwarecommunity-at-large.To view additional information regarding licenses,acknowledgments and required copyright notices for open source packages usedin this Motorola mobile device, pleasego to Apps>
Settings >Aboutphone >Legalinformation
>
Opensourcelicenses
self-contained applications that present supplemental notices for open source packages used in those applications.
Export Law Assurances
Export Law
This product is controlled under the export regulations of theUnited States of America and Canada. TheGovernments of the United States of America andCanadamayrestrict theexportationorre-exportation ofthis product to certaindestinations. For further information contact the U.S. Department of Commerce or the Canadian Department of Foreign Affairs and International Trade.
Product Registration
Registration
Online Product Registration:www.motorola.com/us/productregistrationProduct registration is animportant steptoward enjoying your newMotorola product.Registeringpermitsus to contact you for product orsoftware updatesand allowsyou to
subscribe to updates on new products or special promotions. Registration is not required for
warranty coverage.
opensource.motorola.com
opensource.motorola.com
. In addition,this Motoroladevice mayinclude
(in Englishonly) also contains
website to serve as a portalfor
(in Englishonly)
37Safety, Regulatory & Legal
Page 39
Please retain your original dated sales receipt for your records. For warranty service of your
2012.09.10 FCC
Motorola product you will need to provide a copy of your dated sales receipt to confirm
warranty status.
Thank you for choosing a Motorola product.
Service & Repairs
Service & Repairs
If youhave questions or need assistance, we're here to help.Go to
www.motorola.com/repairwww.motorola.com/supportcustomercare options. You can also contact the MotorolaCustomer Support Center at 1-800-734-5870 (United States),1-888-390-6456 (TTY/TDD UnitedStatesfor hearing impaired),or 1-800-461-4575 (Canada).If youhave questions or need assistance, we're here to help.Go to
www.motorola.com/supportcare options. Youcanalso contact the Motorola Customer Support Center at 1-800-331-6456 (United States), 1-888-390-6456 (TTY/TDDUnited States for hearing impaired), or1-800-461-4575 (Canada).If youhave questions or need assistance, we're here to help.Go to
www.motorola.com/supportcare options.You canalso contact the Motorola Customer Support Centerat 0800 6668676(Argentina), 800-201-442 (Chile),01-800-700-1504 (Colombia), 01800021 0000 (México),0800-100-4289(Venezuela), or 0-800-52-470(Perú).If youhave questions or need assistance, we're here to help.Go to
www.motorola.com/supportcare options. You canalso contact us:For Metropolitan Areas and National Capital Regions, call 4002-1244For other locations,call 0800-773-1244www.motorola.com/br/servicos/sam/pcs/
Howto ObtainService or Other Information
1.Pleaseaccessand review theonline Customer Support section of Motorola'sconsumer
website prior to requesting warrantyservice.
2.If theProduct is stillnot functioning properly after makinguseof thisresource, please
contact the Warrantorlisted at theMotorola website orthe contactinformation for the
corresponding location.
3. A representative of Motorola, or of a Motorola Authorized Repair Center, will help
determine whether your Product requires service. You may be required to download, or
otherwise obtain and accept software updates from Motorola or a Motorola Authorized
38Safety, Regulatory & Legal
(UnitedStates) or
(Canada), whereyou can select from a number of
,whereyoucan selectfrom a number of customer
,whereyoucan selectfrom a number of customer
,whereyoucan selectfrom a number of customer
Page 40
Repair Center. You are responsible for any applicable carrier service fees incurred while
2012.09.10 FCC
obtaini ng the required downloads. Complying with the warranty process, repair
instructions and accepting such software updates is required in order to receive additional
warranty support.
4. If the software update does not fix the problem, you will receive instructions on how to
ship the Product to a Motorola AuthorizedRepair Center orother entity.
5.To obtainwarranty service,as permitted byapplicable law, you are required to include:(a)a copyof your receipt, bill of sale or other comparable proof of purchase;(b) a written descriptionofthe problem; (c) thename of yourserviceprovider, if applicable;(d) your address andtelephone number. Inthe event the Product is not coveredbythe MotorolaLimitedWarranty, Motorola will informthe consumerof the availability, price andother conditionsapplicable to therepair of theProduct.
To obtain service or other information, please access and reviewthe online Customer Supportsection of Motorola's consumerwebsite at www.motorola.com.
Motorola Mobility LLC LimitedGlobal Warranty Mobile Phones
Global Warranty
Note:This Limited Warranty is not applicable in Quebec, Canada.FOR CONSUMERS WHO ARE COVERED BY CONSUMERPROTECTION LAWS OR REGULATIONS INTHEIR COUNTRY OFPURCHASE OR, IF DIFFERENT,THEIR COUNTRY OF RESIDENCE,THE BENEFITS CONFERRED BYTHISLIMITEDWARRANTY ARE IN ADDITION TO ALLRIGHTSAND REMEDIES CONVEYED BYSUCH CONSUMER PROTECTIONLAWSAND REGULATIONS.
Who isCovered?
This Limited Warranty extendsonly to the first consumer purchaser of the Product, and isnot transferable.
What Doesthis Limited WarrantyCover?
MotorolaMobilityLLC or its subsidiaries' warranty obligationsare limited to thetermsand conditions set forth herein. Subject to the exclusions contained below, Motorola Mobility LLCor its subsidiaries (”Motorola”) warrantthis Mobile Phone, andanyin-box accessories which accompany such Mobile Phone (”Product”)against defectsin materials and workmanship,under normal consumer use, for a period of ONE (1) YEAR from the date of retail purchase by
the original end-user purchaser, or the period of time required by the laws of the country
where the Product is purchased, whichever is longer (”Warranty Period”).
39Safety, Regulatory & Legal
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Repairs made under this Limited Warranty are covered for the balance of the original
2012.09.10 FCC
Warranty Period, or 90 days from the date of service, whichever is longer. Any upgrade to the
original product will be covered only for the duration of the original Warranty Period.
This Limited Warranty is only available in the country where the Product was purchased.
Motorola may provide service outside the country of purchase, to the extent that it is possible
andunder the terms and conditions of the country ofpurchase.ThisLimited Warrantyapplies only to newProductswhich are a) manufactured by or for Motorolaasidentified by the ”Motorola”trademark, trade name,orlogo legallyaffixed to them; b)purchased by consumers from an authorized reseller or distributor of MotorolaProducts; and c) accompanied bythis written Limited Warranty.
What Will Motorola Do?
If a covered defect or damage arises and a validwarranty claim isreceived within the applicableWarranty Period, Motorola, at itssole option,unless otherwiserequiredbyapplicablelaw, will either (1)repair, at nocharge, thedefect or damageusing new, usedorreconditioned/refurbished functionally equivalent replacement parts;or(2) exchangethe Product with a replacementProductthat isnew or which hasbeen reconditioned/refurbishedor otherwise remanufactured fromnew or used parts and is functionally equivalent tothe original Product; or (3) refund thepurchase price of any Products covered by the terms and conditions of thisLimited Warranty.Products,parts andsupporting documentation provided to Motorolaaspart of thewarrantyprocess, shallbecomethe property of Motorola, and may not bereturned. Whenareplacement or refundis given,the Product for which thereplacement or refund is provided must be returned to Motorolaand shallbecomethe property of Motorola.
Exclusions(Products and Accessories)
Thiswarrantydoes not apply to:
(a)
Consumable parts
timeunless failure has occurred due to a defect in materials or workmanship.Aswith allbatteries,the maximum capacity of the batterywill decrease withtime and use; this is not a defect. Only defectivebatteries and batteries that leak arecoveredby this warranty.(b)
Cosmetic damage
cosmetic damage.(c)
Damage caused by use with non-Motorola products.
from theuseof non-Motorolabranded or certified Products, accessories or other peripheral
equipment, including without limitation housings, parts, or software, are excluded from
coverage.
40Safety, Regulatory & Legal
, such as batteries or protectivecoatings designed to diminish over
, including but notlimited to scratches, dents, cracks or other
Defects or damage that result
Page 42
(d)
2012.09.10 FCC
Damage caused by accident, abuse, misuse, liquid contact, fire, earthquake or
other external causes
operating the Product outside their permitted or intended uses as defined by Motorola,
including but not limited to as set forth by Motorola in the Products' User Manual, Quick Start
Guide, Online Tutorials, and other documentation), improper storage (e.g. subjecting the
Product to extreme temperatures), abuse or neglect(e.g. broken/bent/missingclips/fasteners/connectors); impact damage(e.g. dropping theProduct) (ii)contact with liquids,water, rain, extreme humidity,heavyperspiration or other moisture; sand,food,dirt or similar substances (except for Products sold as resistant to suchsubstances, but onlytothe extent the damage was not caused by incorrectly securing the phone's protective elements or subjecting the Product to conditions beyond its stated specifications or limits); (iii) use of theProducts for commercial rental purposes; or (iv) externalcauses or acts whichare notthe fault of Motorola, including but not limited to flood, fire, earthquake, tornado or other acts of God, areexcluded fromcoverage.(e)
Unauthorized Service or Modification.
testing, adjustment,installation, maintenance,alteration, or modificationin anyway,including but not limited totamperingwith or altering the software,bysomeoneotherthan Motorola, or its authorized service centers, are excludedfrom coverage. Notwithstanding theforegoing, any Product which hashad itsbootloader unlocked, or whose operating systemhas been altered,including any failed attempts to unlock thebootloader oralter suchoperating system, isnot coveredbythis warranty, regardless of whether suchmodificationsare authorized, approved, orotherwise sanctioned by Motorola.(f)
A product or part that hasbeen modified inany mannerwithoutthewritten
permission ofMotorola.
Motorolafromdetermining whether such Products are covered under thetermsofthisLimited Warranty are excluded fromcoverage. The forgoing shall include but not be limited to (i)serial numbers, datetags or other manufacturercoding thathas been removed,altered or obliterated; (ii) mismatchedorduplicatedserial numbers; or (iii) broken seals or other evidenceof tampering. Donot open the Product or attempt to repair the Product yourself;such conduct may cause damagethat is not coveredbythis warranty.(g)
Normal wear and tear or otherwise due to the normal aging of the Product.
(h)
Defects, damages,or the failure ofthe Product due to any communication
service or network you subscribe to or use with the Products.
(i)
All software, includingoperating system software, third-party software,
applications, and all other software of any kind.
provided ”AS-IS” and ”AS AVAILABLE,” ”WITH ALL FAULTS” and without a warranty of any
kind. The Limited Warranty does not apply to any non-Motorola product or any software,
; including but not limited to: (i) improper usage or operation (e.g.
Defects ordamage resulting from service,
Products that have been alteredin anymanner soas toprevent
Software distributed by Motorola is
41Safety, Regulatory & Legal
Page 43
even if packaged or sold with the Motorola hardware, unless otherwise required by
2012.09.10 FCC
applicable local law.
(j)
Products that hav e been refurbished, recondit ioned, or remanufactured
Products repaired or replaced pursuant to the terms of this Limited Warranty.
If damage is outside the scope of warranty coverage, repair services may be available, but all
costs associatedwith such outof warranty repair will be your responsibility.
What Other Limitations are There?
•
TO THEEXTENT PERMITTEDBYAPPLICABLELAW, THIS LIMITED WARRANTY AND THE REMEDIESSETFORTH HEREIN ARE EXCLUSIVE AND IN LIEU OF ALL OTHERWARRANTIESAND REMEDIES, WHETHERORALOR WRITTEN, STATUTORY, EXPRESS ORIMPLIED.NO ORAL OR WRITTENREPRESENTATIONS MADE BYMOTOROLA ORANYSELLER, RESELLER OR DISTRIBUTOR OF THEPRODUCTS, INCLUDING EMPLOYEESAND AGENTS THEREOF,SHALL CREATEANYADDITIONAL WARRANTY OBLIGATIONS,INCREASE THE SCOPE,OROTHERWISE MODIFY IN ANY MANNER THE TERMS OFTHISLIMITED WARRANTY.
•
TOTHE EXTENTPERMITTED BY APPLICABLE LAW,MOTOROLA SPECIFICALLYDISCLAIMS ANY AND ALL STATUTORY ORIMPLIED WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF MERCHANTABILITY,FITNESSFOR APARTICULAR PURPOSE,NONINFRINGEMENT AND ALL WARRANTIESAGAINST HIDDENOR LATENTDEFECTS. WHERESUCH STATUTORY ORIMPLIED WARRANTIES CANNOTLAWFULLY BE DISCLAIMED, THENTOTHE EXTENT PERMITTED BY LAW,ALL SUCHWARRANTIES SHALLBE LIMITEDINDURATION TOTHE DURATIONOF THE EXPRESSLIMITED WARRANTY CONTAINED HEREIN AND THE REMEDIESOF REPAIR, REPLACEMENT,OR REFUNDAS DETERMINED BY MOTOROLA INITSSOLE DISCRETIONSHALL BE THEEXCLUSIVEREMEDY OF THE CONSUMER.
•
TOTHE EXTENTPERMITTED BY APPLICABLE LAW,MOTOROLA DOES NOT WARRANTTHAT THE OPERATIONOF ANY PRODUCTS ORSOFTWARECOVEREDUNDER THISLIMITEDWARRANTY WILL MEET YOURREQUIREMENTS, WORK IN COMBINATIONWITH ANY HARDWARE ORSOFTWAREAPPLICATIONS ORTHIRD PARTY SERVICES, BEUNINTERRUPTED, ERROR-FREE, ORWITHOUT RISK TO, OR LOSS OF, ANY INFORMATION, DATA, SOFTWARE OR APPLICATIONS CONTAINEDTHEREIN, OR THATDEFECTS IN THEPRODUCTS OR SOFTWARE WILL BE CORRECTED.
•
TOTHE EXTENT PERMITTED BY APPLICABLE LAW,IN NOEVENT SHALL MOTOROLABE LIABLE, WHETHER INCONTRACT, TORT ORUNDER OTHER LEGALTHEORY (INCLUDING
NEGLIGENCE), FOR DAMAGES IN EXCESS OF THE PURCHASE PRICE OF THE PRODUCTS,
OR FOR ANY INDIRECT, INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY
KIND, OR LOSS OF REVENUE OR PROFITS; LOSS OF BUSINESS; BUSINESS
42Safety, Regulatory & Legal
, except for
Page 44
INTERRUPTION; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF REPUTATION;
2012.09.10 FCC
LOSS OF, DAMAGE TO, OR CORRUPTION OF INFORMATION, DATA, SOFTWARE OR
APPLICATIONS (INCLUDING ANY COSTS ASSOCIATED WITH RECOVERING,
PROGRAMMING, OR REPRODUCING ANY INFORMATION, DATA, SOFTWARE OR
APPLICATIONS STORED ON OR USED WITH MOTOROLA PRODUCTS, OR ANY FAILURE
TO MAINTAIN THE CONFIDENTIALITYOF ANYINFORMATIONORDATA STORED ONTHEPRODUCTS); OROTHER FINANCIAL LOSS ARISING OUTOF OR INCONNECTION WITHTHE ABILITY OR INABILITY TO USE THE PRODUCTS.
•
SOMESTATESOR JURISDICTIONS DO NOT ALLOW THE LIMITATIONOR EXCLUSIONOFINCIDENTAL ORCONSEQUENTIAL DAMAGES,OR THEEXCLUSION ORLIMITATION ONTHE LENGTHOF ANIMPLIED WARRANTY, ORTHE LIMITATIONOR EXCLUSIONOFDAMAGESFORPERSONAL INJURIES CAUSED BY NEGLIGENCE, SOTHE ABOVELIMITATIONS OREXCLUSIONS MAY NOTAPPLY TOYOU. THIS WARRANTY GIVES YOUSPECIFICLEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTSTHATVARY FROMSTATE ORJURISDICTION.
•DATA BACKUP:
INCLUDING BUT NOTLIMITED TO PERSONAL CONTACTS, ADDRESSBOOKS, PICTURES, MUSIC AND GAMES WILL BE ERASED DURING THE REPAIR PROCESS, AND CAN NOT BEREINSTALLED BY MOTOROLA.TO AVOID LOSING SUCHINFORMATION,DATA, SOFTWARE OROTHER APPLICATIONS PLEASECREATE A BACK UP BEFORE YOUDELIVERYOUR PRODUCT FORWARRANTY SERVICE,REMOVE ANY CONFIDENTIAL, PROPRIETARYOR PERSONAL INFORMATION AND DISABLE ANYSECURITY PASSWORDS. YOU WILL BERESPONSIBLE FOR REINSTALLING ALL SUCH INFORMATION, DATA, SOFTWARE, OTHER APPLICATIONSAND PASSWORDS. MOTOROLA AND/OR ITS AUTHORIZED SERVICECENTERS ARE NOT RESPONSIBLE FOR THELOSS OR MISUSE OF ANY DATA, FILES, CONTENT,APPLICATIONS ANDPROGRAMS WHEN THE PRODUCT ISDELIVERED FORWARRANTY SERVICE.YOUR PRODUCT ORAREPLACEMENTPRODUCT WILL BERETURNED TO YOU AS YOURPRODUCTWAS CONFIGUREDWHEN ORIGINALLYPURCHASED, SUBJECT TOAPPLICABLE SOFTWARE UPDATES.MOTOROLAMAY INSTALL OPERATINGSYSTEM SOFTWARE UPDATES AS PART OF WARRANTY SERVICETHAT MAY PREVENT THE PRODUCTFROM REVERTING TOAN EARLIER VERSION OF THEOPERATING SYSTEMSOFTWARE. THIRD PARTY APPLICATIONS INSTALLED ON THEPRODUCT MAY NOTBE COMPATIBLE OR WORK WITH THE PRODUCT ASA RESULT OF THE OPERATING SYSTEM SOFTWARE UPDATE. MOTOROLA AND ITS AUTHORIZED
SERVICE CENTERS ARE NOT RESPONSIBLE FOR THE LOSS OF, OR INABILITY TO USE,
SUCH INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS.
• WARNING AGAINST UNLOCKING TH E BOOTLOADER OR ALTERING A
PRODUCT'S OPERATING SYSTEM SOFTWARE:
ALL INFORMATION, DATA, SOFTWAREOR OTHER APPLICATIONS,
MOTOROLA STRONGLY
43Safety, Regulatory & Legal
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RECOMMENDS AGAINST ALTERING A PRODUCT'S OPERATING SYSTEM, WHICH
2012.09.10 FCC
INCLUDES UNLOCKING THE BOOTLOADER, ROOTING A DEVICE OR RUNNING ANY
OPERATING SOFTWARE OTHER THAN THE APPROVED VERSIONS ISSUED BY
MOTOROLA AND ITS PARTNERS. SUCH ALTERATIONS MAY PERMANENTLY DAMAGE
YOUR PRODUCT, CAUSE YOUR PRODUCT TO BE UNSAFE AND/OR CAUSE YOUR
PRODUCT TO MALFUNCTION. IN SUCHCASES,NEITHER THE PRODUCT NOR ANYDAMAGE RESULTING THEREFROM WILLBE COVERED BY THIS WARRANTY.
•IMPORTANT FCC INFORMATION:
TO THE PRODUCT THAT WILL IMPACT ITS FCC GRANT OF EQUIPMENT AUTHORIZATION.THE FCCGRANT IS BASED ON THEPRODUCT'S EMISSION, MODULATION,AND TRANSMISSION CHARACTERISTICS,INCLUDING: POWERLEVELS, OPERATING FREQUENCIESAND BANDWIDTHS, SAR LEVELS, DUTY-CYCLE, TRANSMISSION MODES(E.G., CDMA, GSM), ANDINTENDED METHOD OF USING THEPRODUCT (E.G., HOW THEPRODUCT ISHELD OR USED IN PROXIMITY TOTHE BODY). A CHANGE TO ANY OF THESEFACTORS WILL INVALIDATE THE FCC GRANT.IT IS ILLEGAL TO OPERATE A TRANSMITTINGPRODUCT WITHOUT A VALID GRANT.
Guarantee Policy (Mexico)
Guarantee (Mexico)
This Guarantee Policy represents the only guarantee that applies to personalcommunicationProductsand Accessories of the Motorola Trademark that are purchasedin Mexicoand represents anyother guaranteecontained inthe instructions, manuals, guidesand/or warningscontained inside the packaging ofsaid Products and Accessories.
I. ItemsCovered by this Guarantee
It protects themanufacturing defects andhiddendefects of the“Products” and “Accessories” (suchasbatteries, antennas, chargers, wired headphonesand wirelessdevices)of the Motorola trademark,described in thespace that forsuchpurpose isestablished on thebackof thisGuarantee Policy, which, coversall of the parts, components,accessories and labor of Motorola Products,aswell asthe transportation coststhat derivefrom fulfilling this policy, within its service network.TheMotorola “Products” thatthis guarantee protects maybe:(a) cellularphones,(b) smart phones (pocketcomputerand cellularphone),(c) beepers, (d)two-way radios, (e) wirelessphones.Motorola, freeof charge for you, shall have the option to repairorreplace the“Products”,
“Accessories” and components that present problems and are covered by the Guarantee.
Prior authorization expressed by the service requester, Motorola Comercial, S.A. de C.v. shall
use used, equally functioning, refurbished, repaired or second hand parts or spare parts to
repair the “Product.” Software updates shall not be provided.
44Safety, Regulatory & Legal
YOU MUSTNOT MAKE OR ENABLEANYCHANGES
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II. Duration of the Guarantee
2012.09.10 FCC
The duration of the guarantee shall be one year starting from the purchase date of the new
“Product” or “Accessory” at an authorized establishment.
III. Procedure for Exercising the Guarantee
To demand the fulfillment of this guarantee,the addresswhere the “Product” or “Accessory”was purchased must besent to the address of the
or to theaddress ofthe authorized servicecenter (which you can consult free of charge bycalling01 800021 0000) andpresenting the “Product” or “Accessory” with its parts and components.Toexercisethis guarantee,you must present the “Product” or“Accessory” and thisGuarantee Policy duly sealed bythe establishment where itwas purchased. In the event that thispolicy was not established onthe datein which the“Product”or“Accessory” waspurchased, youmust present the receipt from this purchase.
IV.Limitations or Exceptions of thisGuarantee
Theguarantee shall not be valid:
•
When the “Product” or “Accessory” hadbeenused in conditions different than normalconditions.
•
When the “Product” or “Accessory” hadnot been operated inaccordance withthe accompanying usage instructions.
•
When the “Product” or “Accessory” had been changed or repaired by people who are not
authorized by the national manufacturer,importer or respectiveresponsibleretailer.Motorola shall notify the consumer if the service request is covered by this guarantee policy;inthe event that itis not covered,Motorola shall inform the consumer of theavailability,prices andother conditions that applytorepairingthe “Product.”
Motorola shall only replace the “Product” or “Accessory”, upon turning in the “Product” or
“Accessory” purchased.
Person Responsible for the
:
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For more information about the “Product” that needs repairs that are not covered by this
2012.09.10 FCC
guarantee, please call 01 800 021 0000.
Product model.“Product” purchase date.
Seal ofthe authorized distributor or establishment where the “Product” was purchased.
Note:
Inother countries,consult the localguarantee laws and regulations and your local
Motorola office.
Copyright & Trademarks
Copyright &Trademarks
Motorola Mobility LLCConsumer Advocacy Office600 NUS Hwy45Libertyville, IL 60048www.motorola.com
Note:
Do not ship yourproducttothe above address.If you need to return your product for repairs, replacement, or warranty service, please contact the Motorola Customer Support Center at:Motorola Mobility ArgentinaS.A.Suipacha 1111 - Piso 18C1008AAW Buenos AiresARGENTINAwww.motorola.comMotorola Industrial Ltda.Rodovia SP-340 - Km 128,7 - BairroTanquinho
CEP 13820-000 - Jaguariúna - SP
Central de atendimento Motorola para capitais
e regiões metropolitanas ligue 4002-1244.
46Safety, Regulatory & Legal
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demais localidades ligue 0800 773 1244.
2012.09.10 FCC
www.motorola.com.br
1-800-734-5870 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Certain features, servicesand applications are network dependent and may not beavailable inall areas; additional terms,conditions and/or chargesmayapply. Contact yourservice provider for details.All features, functionality, and other product specifications,as wellasthe information contained in thisguide, are based upon thelatestavailable information andbelieved to beaccurate at the time of printing. Motorola reserves the right to change or modify anyinformation or specifications without noticeorobligation.