Motorola T56NS1 Users manual

PRODUCT

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SAFETY AND
WARRANTY
INFORMATION

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Safety, Regulatory & Legal

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Battery Use & Safety

Battery Use & Safety

The following battery use and safety information applies to all Motorola mobile
devices.

If your mobile device uses a non-removable main battery

stated in your product information),

replacing your battery should be disregarded

replaced by a Motorola-approved service facility, and

or replace you r battery, unless performed by a service representative,
may damage the product and void your warranty
Important: Handle and store batteries properly to avoid injury or
damage.

Most battery safety issues arise from improper handling of batteries,

and particularly from the continued use of damaged batteries.

DON’Ts

• Don’t disassemble, crush, puncture, shred, or otherwise attempt to
change the for m of your battery.

• Don’t use tools, sharp objects, or excessive force to insert or remove
the battery as this can damage the battery.

• Don’t let the mobile device or battery come in contact with liquids.*

Liquids can get into the mobile device’s circuits, leading to corrosion.

• Don’t allow the battery to touch metal objects.

jewelry, stay in prolonged contact with the battery contact points, the battery
could become very hot.

• Don’t place your mobile device or battery near a heat source.*

temperatures can cause the battery to swell, leak, or malfunction.

• Don’t dry a wet or damp battery with an appliance or heat source

such as a hair dryer or microwave oven.

DOs

• Do avoid leaving your mobile device in your car in hig h
temperatures.*

• Do avoid droppi ng the mobile device or batt ery.*

especially on a hard surface, can potentially cause damage.*

• Do contact your service provider or Motorola if your mobile device
or battery has been damaged in any of the ways listed here.

* Note:

Always make sure that any battery, connector and compartment covers
are closed and secure to avoid direct exposure of the battery to any of these
conditions, even if your product information states that your
resist damage from these conditions.

Important: Motorola recommends you always use Motorola-branded
batteries and chargers for quality assurance and safeguards.

warranty does not cover damage to the mobile device caused by non-Motorola
batteries and/or chargers. To help you identify authentic Motorola batteries from

details related to handling and

—the battery should only be

any attempt to remove

.

If metal objects, such as

Dropping these items,

mobile device

(as

High

,

can

Motorola’s

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non-original or counterfeit batteries (that may not have adequate safety

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protection), Motorola provides holograms on its batteries. You should confirm
that any battery you purchase has a “Motorola Original” hologram.
If you see a message on your display such as

Unable to Charge

•

Remove the battery and inspect it to confirm that it has a
“Motorola Original” hologram;

•

If there is no hologram, the battery is not a Motorola battery;

•

If there is a hologram, replace the battery and try charging it again;

•

If the message remains, contact a Motorola authorized service center.

Warning:

Use of a non-Motorola battery or charger may present a risk of fire,

explosion, leakage, or other hazard.

Proper and safe battery disposal and recycling:

not only important for safety, it benefits the environment. You can recycle your
used batteries in many retail or service provider locations. Additional
information on proper disposal and recycling can be found at
www.motorola.com/recycling

Disposal:

Promptly dispose of used batteries in accordance with
local regulations. Contact your local recycling center or national
recycling organizations for more information on how to dispose of
batteries.

Warning:

Never dispose of batteries in a fire because they may explode.

Battery Charging

Battery Charging

Notes for charging your product’s battery:

•

During charging, keep your battery and charger near room temperature for
efficient battery charging.

•

New batteries are not fully charged.

•

New batteries or batteries stored for a long time may take more time to
charge.

•

Motorola batteries and charging systems have circuitry that protects the
battery from damage from overcharging.

Third Party Accessories

Third Party Accessories

Use of third party accessories, including but not limited to batteries, chargers,
headsets, covers, cases, screen protectors and memory cards, may impact your
mobile device’s performance. In some circumstances, third party accessories can
be dangerous and may void your mobile device’s warranty. For a list of Motorola
accessories, visit

, take the following steps:

www.motorola.com/products

Invalid Battery

Proper battery disposal is

or

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Driving Precautions

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Driving Precautions

Responsible and safe driving is your primary responsibility when behind the
wheel of a vehicle. Using a mobile device or accessory for a call or other
application while driving may cause distraction, and may be prohibited or
restricted in certain areas—always obey the laws and regulations on the use of
these products.

While driving, NEVER:

•

Type, read, enter or review texts, emails, or any other written data.

•

Surf the web.

•

Input navigation information.

•

Perform any other functions that divert your attention from driving.

While driving, ALWAYS:

•

Keep your eyes on the road.

•

Use a handsfree device if available or required by law in your area.

•

Enter destination information into a navigation device

•

Use voice activated features (such as voice dial) and speaking features (such
as audible directions), if available.

•

Obey all local laws and regulations for the use of mobile devices and
accessories in the vehicle.

•

End your call or other task if you cannot concentrate on driving.
Remember to follow the “Smart Practices While Driving” at
www.motorola.com/callsmart

Seizures, Blackouts & Eyestrain

Seizures, Bl ackouts & Eyestr ain

To reduce eyestrain and avoid headaches, it is always a good idea to hold the
screen a comfortable distance from your eyes, use in a well-lit area, and take
frequent breaks.
Some people may be susceptible to seizures or blackouts (even if they have
never had one before) when exposed to flashing lights or light patterns, such as
when playing video games, or watching videos with flashing-light effects.
Discontinue use and consult a physician if any of the following symptoms occur:
seizures, blackout, convulsion, eye or muscle twitching, loss of awareness, or
disorientation.
If you or someone in your family has experienced seizures or blackouts, please
consult with your physician before using an application that produces
flashing-light effects on your mobile device.

Caution About High Volume Usage

High Volume

Warning:

Exposure to loud noise from any source for extended periods of time
may affect your hearing. The louder the volume sound level, the less time is
required before your hearing could be affected. To protect your hearing:

•

Limit the amount of time you use headsets or headphones at high volume.

(in English only).

before

driving.

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•

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Avoid turning up the volume to block out noisy surroundings.

•

Turn the volume down if you can’t hear people speaking near you.
If you experience hearing discomfort, including the sensation of pressure or
fullness in your ears, ringing in your ears, or muffled speech, you should stop
listening to the device through your headset or headphones and have your
hearing checked.
For more information about hearing, see our website at
http://direct.motorola.com/hellomoto/nss/AcousticSafety.asp
(in English only).

Repetitive Motion

Repetitive Motion

When you repetitively perform actions such as pressing keys or entering
finger-written characters, you may experience occasional discomfort in your
hands, arms, shoulders, neck, or other parts of your body. If you continue to have
discomfort during or after such use, stop use and see a physician.

Children

Children

Keep your mobile device and its accessories away from small children.

These products are not toys and may be hazardous to small children. For
example:

•

A choking hazard may exist for small, detachable parts.

•

Improper use could result in loud sounds, possibly causing hearing injury.

•

Improperly handled batteries could overheat and cause a burn.

Supervise access for older children.

does use your mobile device, you may want to monitor their access to help
prevent:

•

Exposure to inappropriate apps or content.

•

Improper use of apps or content.

•

Loss of data.

Glass Parts

Glass Parts

Some parts of your mobile device may be made of glass. This glass could break
if the product receives a substantial impact. If glass breaks, do not touch or
attempt to remove. Stop using your mobile device until the glass is replaced by a
qualified service center.

Similar to a computer, if an older child

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Operational Warnings

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Operational Warni ngs

Obey all posted signs when using mobile devices in public areas.

Potentially Explosive Areas

Potentially explosive areas are often, but not always, posted and can include
blasting areas, fueling stations, fueling areas (such as below decks on boats),
fuel or chemical transfer or storage facilities, or areas where the air contains
chemicals or particles, such as grain dust, or metal powders.
When you are in such an area, turn off your mobile device, and do not remove,
install, or charge batteries, unless it is a radio product type especially qualified
for use in such areas and certified as “Intrinsically Safe” (for example, Factory
Mutual, CSA, or UL approved). In such areas, sparks can occur and cause an
explosion or fire.

Symbol Key

Your battery, charger, or mobile device may contain symbols, defined as follows:

Symbol Definition

Important safety information follows.

Do not dispose of your battery or mobile device in
a fire.

Your battery or mobile device may requir e recycling
in accordance with local laws. Contact your local
regulatory authorities for more information.

Do not dispose of your battery or mobile device
with your household waste. See “Recycling” for
more information.

Do not use tools.

For indoor use only.

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Radio Frequency (RF) Energy

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RF Energy

Exposure to RF Energy

Your mobile device contains a transmitter and receiver. When it is ON, it
receives and transmits RF energy. When you communicate with your mobile
device, the system handling your call controls the power level at which your
mobile device transmits.
Your mobile device is designed to comply with local regulatory requirements in
your country concerning exposure of human beings to RF energy.

RF Energy Operational Precautions

For optimal mobile device performance, and to be sure that human exposure to
RF energy does not exceed the guidelines set forth in the relevant standards,
always follow these instructions and precautions:

•

When placing or receiving a phone call, hold your mobile device just like you

would a landline phone.

•

If you wear the mobile device on your body, ensure that the device is

positioned at least 2.5 cm (1 inch) away from the body, and if you use an

accessory case or holder, ensure it is free of any metal.

RF Energy Interference/Compatibility

Nearly every electronic device is subject to RF energy interference from external
sources if inadequately shielded, designed, or otherwise configured for RF
energy compatibility. In some circumstances, your mobile device may cause
interference with other devices.

Follow Instructions to Avoid Interference Problems

Turn off your mobile device in any location where posted notices instruct y ou to
do so, such as hospitals or health care facilities.
In an aircraft, turn off your mobile device whenever instructed to do so by airline
staff. If your mobile device offers an airplane mode or similar feature, consult
airline staff about using it in flight.

Medical Devices

If you have a medical device, including an implantable medical device such as a
pacemaker or defibrillator, consult your healthcare provider and the device
manufacturer’s directions before using this mobile device.
Persons with implantable medical devices should observe the following
precautions:

•

ALWAYS keep the mobile device more than 20 centimeters (8 inches) from

the implantable medical device when the mobile device is turned ON.

•

DO NOT carry the mobile device in the breast pocket.

•

Use the ear opposite the implantable medical device to minimize the

potential for interference.

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•

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Turn OFF the mobile device immediately if you have any reason to suspect

that interference is taking place.

Specific Absorption Rate (FCC & IC)

SAR (FCC & IC)

YOUR MOBILE DEVICE MEETS FCC AND IC
LIMITS FOR EXPOSURE TO RADIO WAVES.

Your mobile device is a radio transmitter and receiver. It is designed not to
exceed the limits for exposure to radio waves (radio frequency electromagnetic
fields) adopted by the Federal Communications Commission (FCC) and Industry
Canada (IC). These limits include a substantial safety margin designed to assure
the safety of all persons, regardless of age and health.
The radio wave exposure guidelines use a unit of measurement known as the
Specific Absorption Rate, or SAR. The SAR limit for mobile devices is 1.6 W/kg.
Tests for SAR are conducted using standard operating positions with the device
transmitting at its highest certified power level in all tested frequency bands.
The highest SAR values under the FCC and IC guidelines for your device model
are listed below:

Head SAR CDMA 800

Body- worn SAR CDMA 800

During use, the actual SAR values for your device are usually well below the
values stated. This is because, for purpose s of system efficiency and to minimize
interference on the network, the operating power of your mobile device is
automatically decreased when full power is not needed for the call. The lower
the power output of the device, the lower its SAR value.
If you are interested in further reducing your RF exposure then you can easily do
so by limiting your usage or simply using a hands-free kit to keep the device
away from the head and body.
Additional information can be found at

CDMA 1900
LTE 777
Wi-Fi 2.4
Wi-Fi 5.2
Wi-Fi 5.8

CDMA 1900
LTE 777
Wi-Fi 2.4
Wi-Fi 5.2
Wi-Fi 5.8

www.motorola.com/rfhealth

0.69 W/kg

1.28 W/kg

0.55 W/kg

1.30 W/kg

0.53 W/kg

0.47 W/kg

0.61 W/kg

0.63 W/kg

0.27 W/kg

0.08 W/kg

0.09 W/kg

0.10 W/kg

.

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European Union Directives

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Conformance Statement

EU Conformance

The following CE compliance information is applicable to Motorola mobile
devices that carry one of the following CE marks:

0168

[Only Indoor Use Allowed In France

0168

Hereby, Motorola declares that this product is in compliance with:

•

The essential requirements and other relevant provisions of Directive

1999/5/EC

•

All other relevant EU Directi ves
For products that support Wi-Fi 802.11a (as defined in your product information):
This device is restricted to indoor use when operating in the 5.15 to 5.25 GHz
(802.11a) Wi-Fi frequency band.
The following gives an example of a typical Product Approval Number:

for Bluetooth and/or Wi-Fi]

0168

You can view your product’s Declaration of Conformity (DoC) to Directive
1999/5/EC (to R&TTE Directive) at
only). To find your DoC, enter the Product Approval Number from your product’s
label in the “Search” bar on the website.

FCC Notice to Users

FCC Notice

The following statement applies to all products tha t bear the FCC logo
and/or FCC ID on the product label.

This equipment has been tested and found to comply with the limits for a Class
B digital device, pursuant to part 15 of the FCC Rules. See 47 CFR Sec. 15.105(b).
These limits are designed to provide reasonable protection against harmful
interference in a residential installation. This equipment generates, uses and
can radiate radio frequency energy and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio communications.
However, there is no guarantee that interference will not occur in a particular
installation. If this equipment does cause harmful interference to radio or

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Product
Approval
Number

www.motorola.com/rtte

(in English

television reception, which can be determined by turning the equipment off and

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on, the user is encouraged to try to correct the interference by one or more of the
following measures:

•

Reorient or relocate the receiving antenna.

•

Increase the separation between the equipment and the receiver.

•

Connect the equipment to an outlet on a circuit different from that to which

the receiver is connected.

•

Consult the dealer or an experienced radio/TV technician for help.
This device complies with part 15 of the FCC Rules. Operation is subject to the
following two conditions: (1) This device may not cause harmful interference,
and (2) this device must accept any interference received, including interference
that may cause undesired operation. See 47 CFR Sec. 15.19(a)(3).
Motorola has not approved any changes or modifications to this device by the
user. Any changes or modifications could void the user’s authority to operate the
equipment. See 47 CFR Sec. 15.21.
For products that support Wi-Fi 802.11a (as defined in product information): In
the United States, do not use your device outdoors while connected to an

802.11a Wi-Fi network. The FCC prohibits such outdoor use since frequencies

5.15-5.25 GHz can cause interference with Mobile Satellite Services (MSS).
Public Wi-Fi access points in this range are optimized for indoor use.

Industry Canada Notice to Users

Industry Cana da Notice

This device complies with Industry Canada license-exempt RSS standard(s).
Operation is subject to the following two conditions: (1) This device may not
cause interference and (2) This device must accept any interference, including
interference that may cause undesired operation of the device. See RSS-GEN

7.1.3. This Class B digital apparatus complies with Canadian ICES-003.

Software Notices

Software Notices

Warning against unlocking the bootloader or altering a product's
operating sys tem software:

product's operating system, which includes unlocking the bootloader, rooting a
device or running any operating software other than the approved versions
issued by Motorola and its partners. Such alterations may permanently damage
your product, cause your product to be unsafe and/or cause your product to
malfunction. In such cases, neither the product nor any damage resulting
therefrom will be covered by warranty.

Important FCC information:

product that will impact its FCC grant of equipment authorization. The FCC grant
is based on the product's emission, modulation, and transmission
characteristics, including: power levels, operating frequencies and bandwidths,
SAR levels, duty-cycle, transmission modes (e.g., CDMA, GSM), and intended
method of using the product (e.g., how the product is held or used in proximity to

Motorola strongly recommends against altering a

You must not make or enable any changes to the

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the body). A change to any of these factors will invalidate the FCC grant. It is

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illegal to operate a transmitting product without a valid grant.

Location Services

Location

The following information is applicable to Motorola mobile devices that provide
location based functionality. Location sources can include GPS, AGPS and Wi-Fi.
Your mobile device can use Global Positioning System (GPS) signals for
location-based applications. GPS uses satellites controlled by the U.S.
government that are subject to changes implemented in accordance with the
Department of Defense policy and the Federal Radio Navigation Plan. These
changes may affect the performance of location technology on your mobile
device.
Your mobile device can also use Assisted Global Positioning System (AGPS),
which obtains information from the cellular network to improve GPS
performance. AGPS uses your wireless service provider's network and therefore
airtime, data charges, and/or additional charges may apply in accordance with
your service plan. Contact your wireless service provider for details.
Your mobile device can also use Wi-Fi signals to determine your approximate
location, using information from known and available Wi-Fi networks.

Your Location

Location-based information includes information that can be used to determine
the approximate location of a mobile device. Mobile devices which are
connected to a wireless network transmit location-based information. Devices
enabled with location technology also transmit location-based information.
Additionally, if you use applications that require location-based information (e.g.
driving directions), such applications transmit location-based information. This
location-based information may be shared with third parties, including your
wireless service provider, applications providers, Motorola, and other third
parties providing services.

Emergency Calls

When you make an emergency call, the cellular network may activate the AGPS
technology in your mobile device to tell the emergency responders your
approximate location.
AGPS has limitations and

•

Always tell the emergency responder your location to the best of your ability;

and

•

Remain on the phone for as long as the emergency responder instructs you.

might not work in your area

. Therefore:

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Navigation

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Navigation

The following information is applicable to Motorola mobile devices that provide
navigation features.
When using navigation features, note that mapping information, directions and
other navigational data may contain inaccurate or incomplete data. In some
countries, complete information may not be available. Therefore, you should
visually confirm that the navigational instructions are consistent with what you
see. All drivers should pay attention to road conditions, closures, traffic, and all
other factors that may impact driving. Always obey posted road signs.

Privacy & Data Security

Privacy & Data Security

Motorola understands that privacy and data security are important to everyone.
Because some features of your mobile device may affect your privacy or data
security, please follow these recommendations to enhance protection of your
information:

• Monitor access

where others may have unmonitored access. Use your device’s security and

lock features, where available.

• Keep software up to date

releases a patch or software fix for your mobile device that updates the

device’s security, install it as soon as possible.

• Secure Personal Information

information in various locations including your SIM card, memory card, and

phone memory. Be sure to remove or clear all personal information before

you recycle, return, or give away your device. You can also backup your

personal data to transfer to a new device.

Note:

device, go to

• Online accounts

account (such as MOTOBLUR). Go to your account for information on how to

manage the account, and how to use security features such as remote wipe

and device location (where available).

• Applications and updates

install from trusted sources only. Some apps can impact your phone’s

performance and/or have access to private information including account

details, call data, location details and network resources.

•Wireless

Wi-Fi networks. Also, when using your device as a hotspot (where available)

use network security. These precautions will help prevent unauthorized

access to your device.

• Location-based information

based technologies such as GPS, AGPS or Wi-Fi, can transmit location-based

information. See “Location Services” for more details.

—Keep your mobile device with you and do not leave it

—If Motorola or a software/application vendor

—Your mobile device can store personal

For information on how to backup or wipe data from your mobile

www.motorola.com/support

—Some mobile devices provide a Motorola online

—Choose your apps and updates carefully, and

—For mobile devices with Wi-Fi features, only connect to trusted

—Mobile devices enabled with location

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• Other information your device may transmit

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transmit testing and other diagnostic (including location-based) information,

and other non-personal information to Motorola or other third-party servers.

This information is used to help improve products and services offered by

Motorola.
If you have further questions regarding how the use of your mobile device may
impact your privacy or data security, please contact Motorola at
[e-mail]

Use & Care

Use & Care

To care for your Motorola mobile device, please observe the following:

liquids

Don’t expose your mobile device to water, rain, extreme humidity,
sweat, or other liquids.

drying

Don’t try to dry your mobile device using a microwave oven,
conventional oven, or dryer, as this may damage the mobile device.

extreme heat or cold

Don’t store or use your mobile device in temperatures below -10°C
(14°F) or above 60°C (140°F). Don’t recharge your mobile device in
temperatures below 0°C (32°F) or above 45°C (113°F).

dust and dirt

Don’t expose your mobile device to dust, dirt, sand, food, or other
inappropriate materials.

cleaning

To clean your mobil e device, use only a dry soft cloth. Don’t use
alcohol or other cleaning solutions.

shock and vibration

Don’t drop your mobile device.

protection

To help protect your mobile device, always make sure that any
battery, connector and compartment covers are closed and secure.

, or contact your service provider.

—Your device may also

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Recycling

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Recycling

Mobile Devices & Accessories

Please do not dispose of mobile devices or electrical accessories
(such as chargers, headsets, or batteries) with your household waste,
or in a fire. These items should be disposed of in accordance with the
national collection and recycling schemes operated by your local or
regional authority. Alternatively, you may return unwanted mobile
devices and electrical accessories to any Motorola Approved Service Center in
your region. Details of Motorola approved national recycling schemes, and
further information on Motorola recycling activities can be found at:
www.motorola.com/recycling

Packaging & Product Guides

Product packaging and product guides should only be disposed of in accordance
with national collection and recycling requirements. Please contact your
regional authorities for more details.

California Perchlorate Label

Perchlorate Label

Some mobile phones use an internal, permanent backup battery on the printed
circuit board that may contain very small amounts of perchlorate. In such cases,
California law requires the following label:
Perchlorate Material – special handling may apply when the battery is recycled
or disposed of. See
(in English only).
There is no special handling required by consumers.

www.dtsc.ca.gov/hazardouswaste/perchlorate

Hearing Aid Compatibility with
Mobile Phones

Hearing Aid Compatibi lity

Some Motorola phones are measured for compatibility with hearing aids. If the
box for your particular model has “Rated for Hearing Aids” printed on it, the
following explanation applies.
When some mobile phones are used near some hearing devices (hearing aids
and cochlear implants), users may detect a buzzing, humming, or whining noise.
Some hearing devices are more immune than others to this interference noise,
and phones also vary in the amount of interference they generate.
The wireless telephone industry has developed ratings for some of their mobile
phones, to assist hearing device users in finding phones that may be compatible
with their hearing devices. Not all phones have been rated. Phones that are
rated have the rating on their box or a label on the box. To maintain the
published Hearing Aid Compatibility (HAC) rating for this mobile phone, use only
the original equipment battery model.

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This phone has been tested and rated for use with hearing aids for some of the

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wireless technologies that it uses. However, there may be some newer wireless
technologies used in this phone that have not been tested yet for use with
hearing aids. It is important to try the different features of this phone thoroughly
and in different locations, using your hearing aid or cochlear implant, to
determine if you hear any interfering noise. Contact your service provider or
Motorola for information on hearing aid compatibility. If you have questions
about return or exchange policies, contact your service provider or phone
retailer.
The ratings are not guarantees. Results will vary depending on the user’s
hearing device and hearing loss. If your hearing device happens to be vulnerable
to interference, you may not be able to use a rated phone successfully. Trying
out the phone with your hearing device is the best way to evaluate it for your
personal needs.

M-Ratings:

Phones rated M3 or M4 meet FCC requirements and are likely to
generate less interference to hearing devices than phones that are not labeled.
M4 is the better/higher of the two ratings.

T-Ratings:

Phones rated T3 or T4 meet FCC requirements and are likely to be
more usable with a hearing device’s telecoil (“T Switch” or “Telephone Switch”)
than unrated phones. T4 is the better/higher of the two ratings. (Note that not
all hearing devices have telecoils in them.)
Hearing devices may also be measured for immunity to this type of interference.
Your hearing device manufacturer or hearing health professional may help you
find results for your hearing device. The more immune your hearing aid is, the
less likely you are to experience interference noise from mobile phones.

Software Copyright

Software Copyright

Motorola products may include copyrighted Motorola and third-party software
stored in semiconductor memories or other media. Laws in the United States
and other countries preserve for Motorola and third-party software providers
certain exclusive rights for copyrighted software, such as the exclusive rights to
distribute or reproduce the copyrighted software. Accordingly, any copyrighted
software contained in Motorola products may not be modified,
reverse-engineered, distributed, or reproduced in any manner to the extent
allowed by law. Furthermore, the purchase of Motorola products shall not be
deemed to grant either directly or by implication, estoppel, or otherwise, any
license under the copyrights, patents, or patent applications of Motorola or any
third-party software provider, except for the normal, non-exclusive, royalty-free
license to use that arises by operation of law in the sale of a product.

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Content Copyright

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Content Copyrigh t

The unauthorized copying of copyrighted materials is contrary to the provisions
of the Copyright Laws of the United States and other countries. This device is
intended solely for copying non-copyrighted materials, materials in which you
own the copyright, or materials which you are authorized or legally permitted to
copy. If you are uncertain about your right to copy any material, please contact
your legal advisor.

Open Source Software Information

OSS Information

For instructions on how to obtain a copy of any source code being made publicly
available by Motorola related to software used in this Motorola mobile device,
you may send your request in writing to the address below. Please make sure
that the request includes the model number and the software version number.
MOTOROLA MOBILITY LLC
OSS Management
600 North US Hwy 45
Libertyville, IL 60048
USA
The Motorola website
contains information regarding Motorola's use of open source.
Motorola has created the
portal for interaction with the software community-at-large.
To view additional information regarding licenses, acknowledgments and
required copyright notices for open source packages used in this Motorola
mobile device, please go to Apps >
>

Legal information >Open source licenses

this Motorola device may include self-contained applications that present
supplemental notices for open source packages used in those applications.

Export Law Assurances

Export Law

This product is controlled under the export regulations of the United States of
America and Canada. The Governments of the United States of America and
Canada may restrict the exportation or re-exportation of this product to certain
destinations. For further information contact the U.S. Department of Commerce
or the Canadian Department of Foreign Affairs and International Trade.

Product Registration

Registration

Online Product Registration:
www.motorola.com/us/productregistration
Product registration is an important step toward enjoying your new Motorola
product. Registering permits us to contact you for product or software updates
and allows you to subscribe to updates on new products or special promotions.
Registration is not required for warranty coverage.

opensource.motorola.com

opensource.motorola.com

Settings >About phone

(in English only) also

website t o serve as a

. In addition,

(in English only)

15EN Safety, Regulatory & Legal

Please retain your original dated sales receipt for your records. For warranty

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service of your Motorola product you will need to provide a copy of your dated
sales receipt to confirm warranty status.
Thank you for choosing a Motorola product.

Service & Repairs

Service & Repairs

If you have questions or need assistance, we're here to help.
Go to

www.motorola.com/repair
www.motorola.com/support
number of customer care options. You can also contact the Motorola Customer
Support Center at 1-800-734-5870 (United States), 1-888-390-6456 (TTY/TDD
United States for hearing impaired), or 1-800-461-4575 (Canada).

How to Obtain Service or Other Information

1. Please access and review the online Customer Support section of Motorola's

consumer website prior to requesting warranty service.

2. If the Product is still not functioning properly after making use of this resource,

please contact the Warrantor listed at the Motorola website or the contact
information for the corresponding location.

3. A representative of Motorola, or of a Motorola Authorized Repair Center, will

help determine whether your Product requires service. You may be required
to download, or otherwise obtain and accept software updates from Motorola
or a Motorola Authorized Repair Center. You are responsible for any
applicable carrier service fees incurred while obtaining the required
downloads. Complying with the warranty process, repair instructions and
accepting such software updates is required in order to receive additional
warranty support.

4. If the software update does not fix the problem, you will receive instructions

on how to ship the Product to a Motorola Authorized Repair Center or other
entity.

5. To obtain warranty service, as permitted by applicable law, you are required

to include: (a) a copy of your receipt, bill of sale or other comparable proof of
purchase; (b) a written description of the problem; (c) the name of your service
provider, if applicable; (d) your address and telephone number. In the event
the Product is not covered by the Motorola Limited Warranty, Motorola will
inform the consumer of the availability, price and other conditions applicable
to the repair of the Product.

To obtain service or other information, please a ccess and review the
online Customer Support section of Motorola's consumer website at
www.motorola.com.

(United States) or

(Canada), where you can select from a

16 Safety, Regulatory & Legal EN

Motorola Mobility LLC Limited Global

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Warranty Mobile Phones

Global Warranty

Note: This Limited Warranty is not applicable in Quebec, Canada.
FOR CONSUMERS WHO ARE COVERED BY CONSUMER PROTECTION
LAWS OR REGULATIONS IN THEIR COUNTRY OF PURCHASE OR, IF
DIFFERENT, THEIR COUNTRY OF RESIDENCE, THE BENEFITS
CONFERRED BY THIS LIMITED WARRANTY ARE IN ADDITION TO ALL
RIGHTS AND REMEDIES CONVEYED BY SUCH CONSUMER
PROTECTION LAWS AND REGULATIONS.

Who is Covered?

This Limited Warranty extends only to the first consumer purchaser of the
Product, and is not transferable.

What Does this Limited Warranty Cover?

Motorola Mobility LLC or its subsidiaries' warranty obligations are limited to the
terms and conditions set forth herein. Subject to the exclusions contained
below, Motorola Mobility LLC or its subsidiaries (”Motorola”) warrant this
Mobile Phone, and any in-box accessories which accompany such Mobile Phone
(”Product”) against defects in materials and workmanship, under normal
consumer use, for a period of ONE (1) YEAR from the date of retail purchase by
the original end-user purchaser, or the period of time required by the laws of the
country where the Product is purchased, whichever is longer (”Warranty
Period”).
Repairs made under this Limited Warranty are covered for the balance of the
original Warranty Period, or 90 days from the date of service, whichever is
longer. Any upgrade to the original product will be covered only for the duration
of the original Warranty Period.
This Limited Warranty is only available in the country where the Product was
purchased. Motorola may provide service outside the country of purchase, to the
extent that it is possible and under the terms and conditions of the country of
purchase.
This Limited Warranty applies only to new Products which are a) manufactured
by or for Motorola as identified by the “Motorola” trademark, trade name, or
logo legally affixed to them; b) purchased by consumers from an authorized
reseller or distributor of Motorola Products; and c) accompanied by this written
Limited Warranty.

What Will Motorola Do?

If a covered defect or damage arises and a valid warranty claim is received
within the applicable Warranty Period, Motorola, at its sole option, unless
otherwise required by applicable law, will either (1) repair, at no charge, the
defect or damage using new, used or reconditioned/refurbished functionally

17EN Safety, Regulatory & Legal

equivalent replacement parts; or (2) exchange the Product with a replacement

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Product that is new or which has been reconditioned/refurbished or otherwise
remanufactured from new or used parts and is functionally equivalent to the
original Product; or (3) refund the purchase price of any Products covered by the
terms and conditions of this Limited Warranty.
Products, parts and supporting documentation provided to Motorola as part of
the warranty process, shall become the property of Motorola, and may not be
returned. When a replacement or refund is given, the Product for which the
replacement or refund is provided must be returned to Motorola and shall
become the property of Motorola.

Exclusions (Products and Accessories)

This warranty does not apply to:

(a)

Consumable parts

diminish over time unless failure has occurred due to a defect in materials or
workmanship. As with all batteries, the maximum capacity of the battery will
decrease with time and use; this is not a defect. Only defective batteries and
batteries that leak are covered by this warranty.
(b)

Cosmetic damage

other cosmetic damage.
(c)

Damage caused by u se with non-Motorola products.

damage that result from the use of non-Motorola branded or certified Products,
accessories or other peripheral equipment, including without limitation
housings, parts, or software, are excluded from coverage.
(d)

Damage caused by accident, abuse, misuse, liquid contact, fire,

earthquake or other externa l causes

improper usage or operation (e.g. operating the Product outside their permitted
or intended uses as defined by Motorola, including but not limited to as set forth
by Motorola in the Products’ User Manual, Quick Start Guide, Online Tutorials,
and other documentation), improper storage (e.g. subjecting the Product to
extreme temperatures), abuse or neglect (e.g. broken/bent/missing
clips/fasteners/connectors); impact damage (e.g. dropping the Product) (ii)
contact with liquids, water, rain, extreme humidity, heavy perspiration or other
moisture; sand, food, dirt or similar substances (except for Products sold as
resistant to such substances, but only to the extent the damage was not caused
by incorrectly securing the phone's protective elements or subjecting the Product
to conditions beyond its stated specifications or limits); (iii) use of the Products
for commercial rental purposes; or (iv) external causes or acts which are not the
fault of Motorola, including but not limited to flood, fire, earthquake, tornado or
other acts of God, are excluded from coverage.
(e)

Unauthorized S ervice or Modification.

service, testing, adjustment, installation, maintenance, alteration, or
modification in any way, including but not limited to tampering with or altering
the software, by someone other than Motorola, or its authorized service centers,

18 Safety, Regulatory & Legal EN

, such as batteries or protective coatings designed to

, including but not limited to scratches, dents, cracks or

Defects or

; including but not limited to: (i)

Defects or damage resulting from

are excluded from coverage. Notwithstanding the foregoing, any Product which

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has had its bootloader unlocked, or whose operating system has been altered,
including any failed attempts to unlock the bootloader or alter such operating
system, is not covered by this warranty, regardless of whether such
modifications are authorized, approved, or otherwise sanctioned by Motorola.
(f)

A product or part that has been modified in any manner without the

written permission of Motorola.

manner so as to prevent Motorola from determining whether such Products are
covered under the terms of this Limited Warranty are excluded from coverage.
The forgoing shall include but not be limited to (i) serial numbers, date tags or
other manufacturer coding that has been removed, altered or obliterated; (ii)
mismatched or duplicated serial numbers; or (iii) broken seals or other evidence
of tampering. Do not open the Product or attempt to repair the Product yourself;
such conduct may cause damage that is not covered by this warranty.
(g)

Normal wear and tear or otherwise due to the normal aging of the

Product.

(h)

Defects, damages, or the failure of the Product due to any
communication service or network you subscribe to or use with the
Products.

(i)

All software, including ope rating system software, third-party

software, applications, and all other software of any kind.

distributed by Motorola is provided “AS-IS” and “AS AVAILABLE,” “WITH ALL
FAULTS” and without a warranty of any kind. The Limited Warranty does not
apply to any non-Motorola product or any software, even if packaged or sold
with the Motorola hardware, unless otherwise required by applicable local law.
(j)

Products that have been refurbished, reconditioned, or

remanufactured

terms of this Limited Warranty.
If damage is outside the scope of warranty coverage, repair services may be
available, but all costs associated with such out of warranty repair will be your
responsibility.

What Other Limitations are There?

•

•

, except for Products repaired or replaced pursuant to the

TO THE EXTENT PERMITTED BY APPLICABLE LAW, THIS LIMITED
WARRANTY AND THE REMEDIES SET FORTH HEREIN ARE EXCLUSIVE AND
IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES, WHETHER ORAL OR
WRITTEN, STATUTORY, EXPRESS OR IMPLIED. NO ORAL OR WRITTEN
REPRESENTATIONS MADE BY MOTOROLA OR ANY SELLER, RESELLER OR
DISTRIBUTOR OF THE PRODUCTS, INCLUDING EMPLOYEES AND AGENTS
THEREOF, SHALL CREATE ANY ADDITIONAL WARRANTY OBLIGATIONS,
INCREASE THE SCOPE, OR OTHERWISE MODIFY IN ANY MANNER THE
TERMS OF THIS LIMITED WARRANTY.
TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA
SPECIFICALLY DISCLAIMS ANY AND ALL STATUTORY OR IMPLIED

Products that have been altered in any

Software

19EN Safety, Regulatory & Legal

WARRANTIES, INCLUDING, WITHOUT LIMITATION, WARRANTIES OF

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MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE,
NONINFRINGEMENT AND ALL WARRANTIES AGAINST HIDDEN OR LATENT
DEFECTS. WHERE SUCH STATUTORY OR IMPLIED WARRANTIES CANNOT
LAWFULLY BE DISCLAIMED, THEN TO THE EXTENT PERMITTED BY LAW,
ALL SUCH WARRANTIES SHALL BE LIMITED IN DURATION TO THE
DURATION OF THE EXPRESS LIMITED WARRANTY CONTAINED HEREIN
AND THE REMEDIES OF REPAIR, REPLACEMENT, OR REFUND AS
DETERMINED BY MOTOROLA IN ITS SOLE DISCRETION SHALL BE THE
EXCLUSIVE REMEDY OF THE CONSUMER.

•

TO THE EXTENT PERMITTED BY APPLICABLE LAW, MOTOROLA DOES NOT
WARRANT THAT THE OPERATION OF ANY PRODUCTS OR SOFTWARE
COVERED UNDER THIS LIMITED WARRANTY WILL MEET YOUR
REQUIREMENTS, WORK IN COMBINATION WITH ANY HARDWARE OR
SOFTWARE APPLICATIONS OR THIRD PARTY SERVICES, BE
UNINTERRUPTED, ERROR-FREE, OR WITHOUT RI SK TO, OR LOSS OF, ANY
INFORMATION, D ATA, SO FTWARE OR APPL ICATIONS CONTAINED THEREIN,
OR THAT DEFECTS IN THE PRODUCTS OR SOFTWARE WILL BE CORRECTED.

•

TO THE EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL
MOTOROLA BE LIABLE, WHETHER IN CONTRACT, TORT OR UNDER OTHER
LEGAL THEORY (INCLUDING NEGLIGENCE), FOR DAMAGES IN EXCESS OF
THE PURCHASE PRICE OF THE PRODUCTS, OR FOR ANY INDIRECT,
INCIDENTAL, SPECIAL OR CONSEQUENTIAL DAMAGES OF ANY KIND, OR
LOSS OF REVENUE OR PROFITS; LOSS OF BUSINESS; BUSINESS
INTERRUPTION; LOSS OF OPPORTUNITY; LOSS OF GOODWILL; LOSS OF
REPUTATION; LOSS OF, DAMAGE TO, OR CORRUPTION OF INFORMATION,
DATA, SOFTWARE OR APPLICATIONS (INCLUDING ANY COSTS ASSOCIATED
WITH RECOVERING, PROGRAMMING, OR REPRODUCING ANY
INFORMATION, DATA, SOFTWARE OR APPLICATIONS STORED ON OR USED
WITH MOTOROLA PRODUCTS, OR ANY FAILURE TO MAINTAIN THE
CONFIDENTIALITY OF ANY INFORMATION OR DATA STORED ON THE
PRODUCTS); OR OTHER FINANCIAL LOSS ARISING OUT OF OR IN
CONNECTION WITH THE ABILITY OR INABILITY TO USE THE PRODUCTS.

•

SOME STATES OR JURISDICTIONS DO NOT ALLOW THE LIMITATION OR
EXCLUSION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, OR THE
EXCLUSION OR LIMITATION ON THE LENGTH OF AN IMPLIED WARRANTY,
OR THE LIMITATION OR EXCLUSION OF DAMAGES FOR PERSONAL
INJURIES CAUSED BY NEGLIGENCE, SO THE ABOVE LIMITATIONS OR
EXCLUSIONS MAY NOT APPLY TO YOU. THIS WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS, AND YOU MAY ALSO HAVE OTHER RIGHTS THAT
VARY FROM STATE OR JURISDICTION.

• DATA BACKUP:

APPLICATIONS, INCLUDING BUT NOT LIMITED TO PERSONAL CONTACTS,
ADDRESS BOOKS, PICTURES, MUSIC AND GAMES WILL BE ERASED

20 Safety, Regulatory & Legal EN

ALL INFORMATION, DATA, SOFTWARE OR OTHER

DURING THE REPAIR PROCESS, AND CAN NOT BE REINSTALLED BY

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MOTOROLA. TO AVOID LOSING SUCH INFORMATION, DATA, SOFTWARE OR
OTHER APPLICATIONS PLEASE CREATE A BACK UP BEFORE YOU DELIVER
YOUR PRODUCT FOR WARRANTY SERVICE, REMOVE ANY CONFIDENTIAL,
PROPRIETARY OR PERSONAL INFORMATION AND DISABLE ANY SECURITY
PASSWORDS. YOU WILL BE RESPONSIBLE FOR REINSTALLING ALL SUCH
INFORMATION, DATA, SOFTWARE, OTHER APPLICATIONS AND
PASSWORDS. MOTOROLA AND/OR ITS AUTHORIZED SERVICE CENTERS
ARE NOT RESPONSIBLE FOR THE LOSS OR MISUSE OF ANY DATA, FILES,
CONTENT, APPLICATIONS AND PROGRAMS WHEN THE PRODUCT IS
DELIVERED FOR WARRANTY SERVICE. YOUR PRODUCT OR A
REPLACEMENT PRODUCT WILL BE RETURNED TO YOU AS YOUR PRODUCT
WAS CONFIGURED WHEN ORIGINALLY PURCHASED, SUBJECT TO
APPLICABLE SOFTWARE UPDATES. MOTOROLA MAY INSTALL OPERATING
SYSTEM SOFTWARE UPDATES AS PART OF WARRANTY SERVICE THAT
MAY PREVENT THE PRODUCT FROM REVERTING TO AN EARLIER VERSION
OF THE OPERATING SYSTEM SOFTWARE. THIRD PARTY APPLICATIONS
INSTALLED ON THE PRODUCT MAY NOT BE COMPATIBLE OR WORK WITH
THE PRODUCT AS A RESULT OF THE OPERATING SYSTEM SOFTWARE
UPDATE. MOTOROLA AND ITS AUTHORIZED SERVICE CENTERS ARE NOT
RESPONSIBLE FOR THE LOSS OF, OR INABILITY TO USE, SUCH
INFORMATION, DATA, SOFTWARE OR OTHER APPLICATIONS.

• WARNING AGAINST UNLOCKING T HE BOOTLOADER OR ALTERING A

PRODUCT'S OPERATING SYSTEM SOFTWARE:

RECOMMENDS AGAINST ALTERING A PRODUCT'S OPERATING SYSTEM,
WHICH INCLUDES UNLOCKING THE BOOTLOADER, ROOTING A DEVICE OR
RUNNING ANY OPERATING SOFTWARE OTHER THAN THE APPROVED
VERSIONS ISSUED BY MOTOROLA AND ITS PARTNERS. SUCH
ALTERATIONS MAY PERMANENTLY DAMAGE YOUR PRODUCT, CAUSE
YOUR PRODUCT TO BE UNSAFE AND/OR CAUSE YOUR PRODUCT TO
MALFUNCTION. IN SUCH CASES, NEITHER THE PRODUCT NOR ANY
DAMAGE RESULTING THEREFROM WILL BE COVERED BY THIS WARRANTY.

• IMPORTANT FCC INFORMATION:

ANY CHANGES TO THE PRODUCT THAT WILL IMPACT ITS FCC GRANT OF
EQUIPMENT AUTHORIZATION. THE FCC GRANT IS BASED ON THE
PRODUCT'S EMISSION, MODULATION, AND TRANSMISSION
CHARACTERISTICS, INCLUDING: POWER LEVELS, OPERATING
FREQUENCIES AND BANDWIDTHS, SAR LEVELS, DUTY-CYCLE,
TRANSMISSION MODES (E.G., CDMA, GSM), AND INTENDED METHOD OF
USING THE PRODUCT (E.G., HOW THE PRODUCT IS HELD OR USED IN
PROXIMITY TO THE BODY). A CHANGE TO ANY OF THESE FACTORS WILL
INVALIDATE THE FCC GRANT. IT IS ILLEGAL TO OPERATE A TRANSMITTING
PRODUCT WITHOUT A VALID GRANT.

YOU MUST NOT MAKE OR ENABLE

MOTOROLA STRONGLY

21EN Safety, Regulatory & Legal

Copyright & Trademarks

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Copyright & Trademarks

Motorola Mobility LLC
Consumer Advocacy Office
600 N US Hwy 45
Libertyville, IL 60048
www.motorola.com

Note:

Do not ship your product to the above address. If you need to return your
product for repairs, replacement, or warranty service, please contact the
Motorola Customer Support Center at:
1-800-734-5870 (United States)
1-888-390-6456 (TTY/TDD United States for hearing impaired)
1-800-461-4575 (Canada)
Certain features, services and applications are network dependent and may not
be available in all areas; additional terms, conditions and/or charges may apply.
Contact your service provider for details.
All features, functionality, and other product specifications, as well as the
information contained in this guide, are based upon the latest available
information and believed to be accurate at the time of printing. Motorola
reserves the right to change or modify any information or specifications without
notice or obligation.

Note:

The images in this guide are examples only.
MOTOROLA and the Stylized M Logo are trademarks or registered trademarks of
Motorola Trademark Holdings, LLC. DROID is a trademark of Lucasfilm Ltd. and
its related companies. Used under license. Google, the Google logo, Google
Maps, Google Talk, Google Latitude, Gmail, YouTube, Picasa, Google Books,
Google Docs, Google Goggles, Google Finance, Google Places, Google Maps
Navigation Beta, Google Calendar, Google Play and Android are trademarks of
Google, Inc. All other product or service names are the property of their
respective owners.
© 2012 Motorola Mobility LLC. All rights reserved.

Caution:

Motorola does not take responsibility for changes/modification to the
transceiver.
Product ID: DROID RAZR M (Model XT907)
Manual Number: 68017157001-A

22 Safety, Regulatory & Legal EN